DirecTV H23 User Manual page 44

Having a problem? Then
check the following:
1. Cables and
connections
2. MODE switch on your
remote
3. Remote batteries
4. TV Input
5. Power
Most problems have
simple solutions.
upgrades. Do not unplug your receiver while an upgrade is in progress. Please consult the System
Info screen to check for an upgrade or modifi cation planned by DIRECTV.
DIRECTV HD Receiver or TV Problems
Progress bar freezes during Satellite Data Acquisition
Th is may be normal. After fi ve minutes, the screen saver is displayed. Press any key on the remote
to see the progress bar again. If Satellite Data Acquisition still does not move forward, press the
RESET button behind the access panel door on the front of the DIRECTV HD Receiver and wait
for program guide information to be acquired.
Wrong picture, blue screen, snow or black/blank picture
Th e DIRECTV HD Receiver and most TVs and VCRs let you toggle between video sources. If you
don't see the signal you think you should be seeing, try using these buttons to toggle between the
signals:
Press the TV/VCR button on the VCR remote or on the VCR's front panel.
Press the TV INPUT button on the DIRECTV remote control.
If problems persist, turn off all equipment that is connected to your TV, wait a few minutes,
then turn the DIRECTV HD Receiver back on.
Check your connections and cables.
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