Harman Kardon DVD 30 Owner's Manual page 33

Troubleshooting Guide
TROUBLESHOOTING GUIDE
SYMPTOM
Unit does not turn on
Disc does not play
No picture
No sound
Picture is distorted or jumps during
fast forward or reverse play
Some remote buttons do not operate
during DVD play, Prohibited symbol "
appears (see below)
The OSD menu is in a foreign language
" " Symbol Appears
Picture is displayed in the
wrong Aspect Ratio
Remote control inoperative
Disc will not copy to VCR
POSSIBLE CAUSE
• Main Power Switch turned Off
• No AC power
• Standby pressed within 4 seconds
after Main Power Switch
• Disc loaded improperly
• Incorrect disc type
• Invalid Region Code
• Rating is above parental preset
• Intermittent connections
• Wrong Input
• Progressive Scan output selected.
• Intermittent connections
• Incorrect digital audio selection
• DVD disc is in fast or slow mode
• Surround receiver not compatible
with 96 kHz PCM audio
• MPEG-2 decoding
• Function not permitted at this time
"
• Incorrect Display language
• Requested function not available at
this time
• Incorrect match of aspect ratio settings
to disc
• Unit is not connected to TV with a Scart
connector.
• Weak batteries
• Sensor is blocked
• Macrovision protection
SOLUTION
• Press in Main Power Switch
• Check AC power plug and make certain any switched
outlet is turned on
• Press the Standby Switch at least 4 seconds after the
unit has been turned on by the Main Power Switch
• Load disc label-side up, note to align the disc with the guides
and place it in its proper position.
• Check to see that disc is CD, CD-R, CD-RW, VCD, DVD+RW,
DVD+R, DVD-R and DVD-RW (standard conforming) or
DVD-Movie; other types will not play
• Use Region 2 disc only
• Enter password to override or change rating settings,
see page 22
• Check all video connections
• Check input selection of TV or receiver.
• Use progressive scan mode only with compatible TV.
• Check all audio connections
• Check digital audio settings
• There is no audio playback on DVD discs during fast or slow modes
• Use analog audio outputs.
• It is a normal artifact of DVD playback for pictures
to jump or show some distortion during rapid play
• With most DVDs some functions are not permitted at certain
times (e.g. Track Skip) or not at all (e.g. direct Audio track
selection).
• Change Display language selection, see page 23
• Certain functions may be disabled by the DVD itself during
passages of a disc
• Change Aspect Ratio settings, see page 18
• To make TVs turn automatically to 16:9 mode they must
be conneted to the player via Scart.
• Change both batteries
• Clear path to sensor or use remote sensor
• Many DVDs are encoded with Macrovision
to prevent copying to VCR
TROUBLESHOOTING GUIDE 33