Troubleshooting - Alcatel VERSATIS 155 User Manual

Versatis155_uk.qxd
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6. TROUBLESHOOTING

If a problem arises, try this first: remove the batteries from your handset and disconnect the power supply
from the base. Wait about 1 minute then reconnect the power supply to the base; reinstall the batteries
in the handset.
Problems
Nothing appears on the handset
display.
You have no tone.
Reception quality deteriorates
during the call.
Your correspondent can't hear you.
The batteries are still flat after
several hours on charge.
However, if the problem persists, you can call the hotline on the following number:
Monday to Saturday, from 8 a.m. to 7 p.m (call billed at current rates).
The store where you bought your telephone is also able to inform you and provide after-sales service.
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The appliance is receiving no
power.
The batteries are flat.
The handset is out of range of the
base.
You are out of range of the base or
in an environment subject to
interference.
The mute function is active.
The base is not receiving power.
The handset batteries are defective.
Causes
Check the power supply connection.
Put the handset on its base to
recharge it.
Move nearer to the base.
Move nearer to the base.
See the "Mute function" (Turning off
the mouthpiece) section.
Check the electrical power
connection.
Ask your reseller to supply you with
new batteries.
Solutions
from
02 07 867 00 16