Using Esupport - Gateway M320 User Manual

Using eSupport

The eSupport site is divided into five major areas:
■
Support Home
■
Product Support
■
Downloads
■
Contact Us
■ PC Tools
Support Home
Click
Support Home
documentation, specifications, and guides. You can also browse through
the reference area to locate an article specific to the question you have.
Click
Support Home
library of how-to articles and videos on topics, such as making audio CDs
and installing a hard drive.
Product Support
Click
Product Support
supports.
Downloads
Click
Downloads
updates for BIOS and driver upgrades. By entering your serial number you
get drivers specific to your notebook. Click
a step-by-step wizard to locate your drivers.
Contact Us
Click
Contact Us
including chat and e-mail. Click
numbers for both sales and support. For more information, see
"Telephone support" on page
PC Tools
Click
PC Tools
4
, then click
, then click
to view a list of all the products that Gateway
, then click
My Downloads
to access links to customer care with a live technician,
92.
to access utilities to help you manage your notebook.
www.gateway.com
All Support Documents
General Tutorials
to get the latest software
All Downloads
to get a list of Gateway telephone
Call Us
to access product
to access an extensive
to walk through