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Gateway M320 User Manual

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User Guide

M320 Notebook

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Summary of Contents for Gateway M320

  • Page 1: User Guide

    User Guide M320 Notebook...

  • Page 3: Table Of Contents

    Identifying your model ........16 Gateway model and serial number ......16 Microsoft Certificate of Authenticity .
  • Page 4 Restoring your system .........70 www.gateway.com...
  • Page 5 Telephone support ......... . . 92 Before calling Gateway Customer Care ..... . . 92 Telephone numbers .
  • Page 6 ............141 www.gateway.com...

  • Page 7: Getting Help

    Chapter 1 p……tyrÁApw Using the Gateway Web site ■ Using Help and Support ■ Using Your Computer guide ■ Using online help ■...
  • Page 8 Gateway stands behind our value proposition to our customers — to provide best-of-class service and support in addition to high-quality, brand-name components at affordable prices. If you ever have a problem, our knowledgeable, dedicated customer service department will provide you with fast, considerate service.

  • Page 9: Gateway Web Site

    Gateway Web site Gateway’s online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your notebook. Visit the Gateway eSupport Web site at support.gateway.com. www.gateway.com...

  • Page 10: Using Esupport

    General Tutorials library of how-to articles and videos on topics, such as making audio CDs and installing a hard drive. Product Support Click to view a list of all the products that Gateway Product Support supports. Downloads Click , then click...

  • Page 11: Help And Support

    Your notebook includes Help and Support, an easily accessible collection of help information, troubleshooters, and automated support. Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of your Gateway notebook. To start Help and Support: ■...

  • Page 12: Searching For A Topic

    This guide includes information on using Windows, using the Internet, sending a fax, and changing power-saving settings as well as other topics. To access the Using Your Computer guide: ■ Click , then click Start All Programs Gateway Documentation www.gateway.com...

  • Page 13: Online Help

    Help menu or by clicking a button. Help You can search for information by viewing the help contents, checking the index, searching for a topic or keyword, or browsing through the online help. www.gateway.com...
  • Page 14 www.gateway.com...

  • Page 15: Checking Out Your Gateway Notebook

    Chapter 2 6sphvtyrÁH†…ÁX€†ƒ f…pˆf G€…pg€€v Identifying features ■ Locating your notebook’s model and ■ serial number Locating the Microsoft Certificate of ■ Authenticity Locating the specifications for your ■ notebook Purchasing accessories ■...

  • Page 16: Top

    Battery charge LED on - battery is charging. ■ indicator LED blinking - battery charge is very low. ■ LED off - battery is fully charged. ■ LCD panel release Open the LCD panel by sliding the release latch. latch www.gateway.com...

  • Page 17: Left Side

    The memory card reader supports Memory Stick , Memory ® Stick Pro , MultiMediaCard™, and Secure Digital™. PC Card slot Insert one Type II PC Card into this slot. For more information, “Adding and removing a PC Card” on page www.gateway.com...

  • Page 18: Right Side

    38. This drive may drive be a combination DVD/CD-RW or DVD-RW drive. To determine the type of drive in the notebook, examine the drive tray’s plastic cover and compare the logo to those listed in “Identifying drive types” on page www.gateway.com...

  • Page 19: Back

    Plug a 10/100 Ethernet network cable into this jack. Modem jack Plug a modem cable into this jack. Monitor port Plug an analog VGA monitor into this port. Kensington™ Secure your notebook to an object by connecting a Kensington lock slot cable lock to this slot. www.gateway.com...

  • Page 20: Bottom

    “Replacing the hard drive kit” on page Memory bay Install as many as two memory modules into this bay. For more information, see “Adding or replacing memory” on page Battery lock Slide to unlock the battery. For more information, see “Changing batteries” on page www.gateway.com...

  • Page 21: Keyboard Area

    Standby/Resume mode. For more information on configuring the power button mode, see “Changing Power-saving Settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. www.gateway.com...

  • Page 22: Identifying Your Model

    Gateway model and serial number The label on the bottom of your notebook contains information that identifies your notebook model and its features. Gateway Customer Care will need this information if you call for assistance. Website: www.gateway.com...

  • Page 23: Finding Your Specifications

    Finding your specifications For more information about your notebook, such as memory size, memory type, and hard drive size, visit Gateway’s eSupport page at support.gateway.com. The eSupport page also has links to additional Gateway documentation and detailed specifications. For more information, see “Using eSupport”...

  • Page 24: Accessories

    Carrying cases Gateway has large-capacity carrying cases if you need additional space for accessories or supplies. Memory Large programs, such as multimedia games or graphics programs, use a lot of memory.

  • Page 25: Getting Started

    Chapter 3 p……tyrÁR…fƒ…pi Installing the battery ■ Connecting the AC adapter ■ Turning your notebook on and off ■ Using the status indicators, keyboard, ■ and the EZ Pad touchpad Adjusting the volume ■...

  • Page 26: Installing The Battery

    Close the LCD panel. Turn your notebook over so the bottom is facing up. Hold the battery label-side down and slide it into the open battery slot until the battery clicks into place. Slide the battery lock to the locked position. www.gateway.com...

  • Page 27: Connecting The Ac Adapter

    Caution Make sure that you use the AC adapter that came with your notebook or one of the same type purchased from Gateway. Replace the power cord if it becomes damaged. The replacement cord must be of the same type and voltage rating as the original cord or your notebook may be damaged.
  • Page 28 If the battery charge indicator does not turn on, complete the following steps until it turns on: Unplug the adapter from your notebook, then plug it back in. Press F +F1 to toggle the status lights on and off. www.gateway.com...

  • Page 29: Protecting From Power Source Problems

    Contact Gateway about returning defective AC adapters. Important If the battery charge indicator does not turn off after three hours, contact Gateway Customer Care at support.gateway.com. Protecting from power source problems During a power surge, the voltage level of electricity coming into your notebook can increase to far above normal levels and cause data loss or system damage.

  • Page 30: Starting Your Notebook

    Tips & Tricks For more information about changing the power button mode, see “Changing Power-saving Settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. www.gateway.com...

  • Page 31: Waking Up Your Notebook

    For more information about changing the power button mode, see “Changing Power-saving Settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Turning off your notebook To turn off your notebook:...

  • Page 32: Restarting (Rebooting) Your Notebook

    2 Unplug the power cord and remove the battery for more than 10 seconds. As a part of the regular startup process, a program to check the disk status runs automatically. When the checks are finished, Windows starts. www.gateway.com...

  • Page 33: Status Indicators

    LED blinking - The drive is in use. ■ LED off - The drive is not in use. ■ Important If none of the indicators are on, you may need to press to toggle the status lights on and off. www.gateway.com...

  • Page 34: Using The Keyboard

    You can attach an external keyboard to the notebook using a USB port. You do not need to shut down the notebook to connect a USB keyboard. Function keys/System keys Navigation keys Arrow keys Windows Numeric Application keypad www.gateway.com...

  • Page 35: Key Types

    Press to turn on the numeric keypad. Application key Press this key for quick access to shortcut menus and help assistants in Windows. Arrow keys Press these keys to move the cursor up, down, right, or left. www.gateway.com...

  • Page 36: System Key Combinations

    Standby mode. For more information, see “Changing Power-saving Settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Toggle the notebook display in the following order: The LCD ■...
  • Page 37 Skip ahead one CD or DVD song or track. Turn on Num Lock so you can use the numeric keypad. Press this key combination again to turn off Num Lock. The Num Lock status indicator appears when this function is turned on. www.gateway.com...

  • Page 38: Using The Ez Pad Touchpad

    Left button Right button When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same direction. You can use the EZ-Pad left and right buttons below the touchpad to select objects. www.gateway.com...

  • Page 39: Using The Touchpad

    “Changing the mouse or touchpad settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Using the touchpad To...
  • Page 40 Press the left button and hold it down, then use the touchpad to move (drag) the object to the appropriate part of the screen. Release the button to drop the object where you want it. www.gateway.com...

  • Page 41: Adjusting The Volume

    Tips & Tricks For instructions on how to adjust the volume in Windows, see “Adjusting the Volume” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. www.gateway.com...
  • Page 42 www.gateway.com...

  • Page 43: Using Drives And Ports

    Chapter 4 T„tyrÁ7ƒt‡p„ÁfyiÁI€ƒ…„ Using DVD drives ■ Using the media card reader ■ Using a PC Card ■ Viewing the display on a monitor or ■ projector...

  • Page 44: Using The Dvd Drive

    You can use your notebook to enjoy a wide variety of multimedia features. Identifying drive types Your Gateway notebook may contain one of the following drive types. Look on the front of the drive for one or more of the following logos: If your drive has this logo...

  • Page 45: Inserting A Cd Or Dvd

    If the disc has two playable sides, place the disc so the name of the side you want to play is facing up. Push the tray in until it is closed. www.gateway.com...

  • Page 46: Playing A Cd

    “Playing CDs” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Playing a DVD A Digital Versatile Disc (DVD) is similar to a standard CD but has greater data capacity.

  • Page 47: Creating Cds And Dvds

    DVDs, see “Creating CDs and DVDs” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Using the memory card reader You can use memory cards to transfer pictures from a digital camera to your notebook.

  • Page 48: Inserting A Memory Card

    Push the memory card into the notebook. The memory card pops out slightly. Pull the memory card out of the notebook. Important Do not use the remove hardware icon in the taskbar to remove the memory card. Insert the protector into the memory card slot. www.gateway.com...

  • Page 49: Adding And Removing A Pc Card

    PC Card manufacturer’s documentation for further information. To insert a PC Card: ■ Push the card firmly into the PC Card slot label-side up until the outer edge of the card is flush with the side of your notebook. www.gateway.com...
  • Page 50 If the remove hardware icon does not appear on the taskbar, click the show hidden icons button. Release the eject button by pressing the PC Card eject button once. Eject the PC Card by pressing the eject button again. www.gateway.com...

  • Page 51: Viewing The Display On A Projector Or Monitor

    You may need to install the driver from the disc supplied by the manufacturer or download the driver from the manufacturer’s Web site. After the driver is installed, right-click any empty space on the desktop, then click . The Display Properties dialog box Properties opens. www.gateway.com...
  • Page 52 LCD panel and viewing the display on the projector or monitor. Important If an external monitor or projector is connected and you close the LCD panel, your notebook may turn off the LCD panel, but will not enter Standby mode. www.gateway.com...

  • Page 53: Managing Power

    Chapter 5 FfyfrtyrÁI€ˆpƒ Checking and recharging the battery ■ Recalibrating the battery ■ Changing batteries ■ Extending the life of the battery ■...

  • Page 54: Monitoring The Battery Charge

    Monitoring the battery charge Your new Gateway notebook is designed to provide an exceptional balance of performance and portability. Your notebook uses the latest chipset and mobile processor technologies to manage the processor speed and power consumption for a greater battery life experience. This design provides you with maximum performance when plugged into AC power balanced with optimized battery life when on battery power.

  • Page 55: Recharging The Battery

    For more information, see “Changing advanced settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Recalibrating the battery If your notebook unexpectedly goes into Standby mode while you are using it but the battery charge is not low, you may need to recalibrate your battery.
  • Page 56 From the desktop, right-click the power icon, then select Adjust Power Properties Click the tab. Power Schemes Click the arrow button to open the list, then click Power Schemes Portable/Laptop Click the tab. Alarms Click to select the check Low battery alarm Critical battery alarm boxes. www.gateway.com...

  • Page 57: Changing Batteries

    Warning Danger of explosion if battery is incorrectly replaced. Replace only with a battery specifically manufactured for your Gateway notebook. Discard used batteries according to the manufacturer’s instructions. The battery used in this device may present a fire or chemical burn hazard if mishandled. Do not disassemble, heat above 212°F (100°C), or...

  • Page 58: Extending Battery Life

    Dim the display as low as is comfortable. ■ Remove PC Cards when you do not need them. Many PC Cards use a small amount of power while inserted, even if they are not being used. ■ Modify the power management settings for maximum power savings. www.gateway.com...

  • Page 59: Using Alternate Power Sources

    “Activating and using Hibernate mode” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. ■ Use the DVD drive only when necessary. These drives use a large amount of power.

  • Page 60: Changing Power Modes

    Enter Standby mode Press Enter Hibernate Click Start, then click mode (must be Turn Off Computer. Press and hold activated) , then click Hibernate. HIFT In Standby or Exit Standby or Press the power button. Hibernate mode Hibernate mode www.gateway.com...

  • Page 61: Upgrading Your Notebook

    Chapter 6 TrƒfityrÁX€†ƒÁG€…pg€€v Adding and replacing memory ■ Replacing the hard drive ■...

  • Page 62: Preventing Static Electricity Discharge

    To prevent risk of electric shock, do not insert any object into the vent holes of the notebook. ■ Touch a bare metal surface on your workbench or other grounded object. ■ Unplug the power cord and the modem and network cables. www.gateway.com...

  • Page 63: Adding Or Replacing Memory

    Dual Inline Memory Modules). The modules are available in various capacities and any module can be placed in any available slot. Use only memory modules designed for your Gateway notebook for upgrading your memory. To add or replace memory modules: Follow the instructions under “Preventing static electricity...
  • Page 64 If you are removing a module, gently press outward on the clip at each end of the memory module until the module tilts upward. Pull the memory module out of the slot. www.gateway.com...

  • Page 65: Replacing The Hard Drive Kit

    Important Use only memory modules designed for your Gateway notebook. Gently push the module down until it clicks in place. Replace the memory bay cover and replace the cover screw. Insert the battery, then turn your notebook over.
  • Page 66 Remove the screws that secure the hard drive to the hard drive kit bracket. Remove the bracket from the old drive. Insert the new drive into the bracket so the screw holes line up. Replace the screws that secure the bracket to the drive. www.gateway.com...
  • Page 67 Insert the battery and turn your notebook over. Connect the power adapter and modem and network cables, then turn on your notebook. For instructions on installing Windows, your drivers, and your applications, see the instructions that were included with the Restore DVD. www.gateway.com...
  • Page 68 www.gateway.com...

  • Page 69: Maintaining Your Notebook

    Chapter 7 Ffty…ftytyrÁX€†ƒÁG€…pg€€v Caring for your notebook ■ Cleaning your notebook ■ Protecting from viruses ■ Updating Windows ■ Restoring your system ■...

  • Page 70: Caring For Your Notebook

    Do not block the ventilation fan slots. If these slots are blocked, your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook. ■ When storing your notebook for an extended period of time, unplug AC power and remove the battery after discharging it partway. www.gateway.com...

  • Page 71: Cleaning Your Notebook

    Do not attempt to clean dust from the inside of your notebook. Cleaning the keyboard You should clean the keyboard occasionally by using an aerosol can of air with a narrow, straw-like extension to remove dust and lint trapped under the keys. www.gateway.com...

  • Page 72: Cleaning The Notebook Screen

    A notebook LCD screen is made of specially coated glass and can be scratched or damaged by abrasive or ammonia-based glass cleaners. Cleaning CDs or DVDs Wipe from the center to the edge, not around in a circle, using a product made especially for the purpose. www.gateway.com...

  • Page 73: Protecting Your Computer From Viruses

    Periodically updating the Norton AntiVirus program to protect against the latest viruses. Help and For more information about protecting your Support computer against viruses, click Start, then click Help and Support. Type the keyword viruses in the Search box , then click the arrow. www.gateway.com...
  • Page 74 All Programs Norton AntiVirus Norton . Norton AntiVirus opens. AntiVirus 2004 Scan for viruses Click Scan for Viruses Scan Click the type of scan you want to make in the Scan for Viruses area, then under Actions, click Scan www.gateway.com...
  • Page 75 , then click Start All Programs Norton AntiVirus LiveUpdate - . The LiveUpdate wizard opens. Norton AntiVirus Follow the on-screen instructions to update your Norton AntiVirus program with the latest virus protection files. When the program has finished, click Finish www.gateway.com...

  • Page 76: Updating Windows

    If you need to restore your computer to its original configuration, use the Restore DVD that was shipped with your computer. The Restore DVD contains a copy of all programs that were preinstalled on your computer. Instructions for using the Restore DVD are included with the DVD. www.gateway.com...

  • Page 77: Troubleshooting

    Chapter 8 Sƒ€†gwp„s€€…tyr Troubleshooting typical hardware and ■ software problems Getting telephone support ■ Using automated troubleshooting ■ systems...

  • Page 78: Safety Guidelines

    Warning Do not try to troubleshoot your problem if power cords or plugs are damaged, if your notebook was dropped, or if the case was damaged. Instead, unplug your notebook and contact a qualified computer technician. www.gateway.com...

  • Page 79: First Steps

    Make sure that your hard drive is not full. ■ If an error message appears on the screen, write down the exact message. The message may help Gateway Customer Care in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make sure that you followed each instruction.

  • Page 80: Troubleshooting

    Click/Double-click , click the tab, then click System Hardware . The Device Manager window opens. Device Manager Click , then click . Double-click View Resources by type Interrupt . All IRQs and their hardware assignments are request (IRQ) displayed. www.gateway.com...

  • Page 81: Display

    “Adjusting the screen resolution” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. The text on the display is dim or difficult to read ■...

  • Page 82: Dvd Drives

    LCD screens. Gateway’s inspection standards keep these to a minimum. If you feel these pixels are unacceptably numerous or dense on your display, contact Gateway Customer Care to identify whether a repair or replacement is justified based on the number of pixels affected.
  • Page 83 Windows, see “Adjusting the volume” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. ■ Make sure that Mute controls are turned off. For more information about the mute setting, see “Right side”...

  • Page 84: File Management

    If the Recycle Bin was emptied before you tried to restore a file, the file cannot be restored. Help and For more information about restoring deleted files, Support click Start, then click Help and Support. Type the keyword System Restore in the Search , then click the arrow. www.gateway.com...

  • Page 85: Hard Drive

    Tips & Tricks For instructions on fixing hard drive problems, see “Checking the hard drive for errors” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. www.gateway.com...

  • Page 86: Internet

    You see an “Unable to locate host” message and are unable to browse the Internet This problem can occur when you have typed a URL (Web address) incorrectly, you have lost your Internet connection, or your ISP is having technical difficulties. www.gateway.com...

  • Page 87: Keyboard

    If you spilled liquid in the keyboard, turn off your notebook and unplug the keyboard. Clean the keyboard and turn it upside down to drain it. Let the keyboard dry before using it again. If the keyboard does not work after it dries, you may need to replace it. www.gateway.com...

  • Page 88: Memory

    Start, then click Help and Support. Type the keyword memory error in the Search , then click the arrow. Memory card reader Drive letters for the memory card slots do not appear in the My Computer window ■ Reboot your notebook. www.gateway.com...

  • Page 89: Modem (Dial-Up)

    Click the location from which you are dialing, then click Edit Make sure that all settings are correct. Help and For more information about dialing properties, click Support Start, then click Help and Support. Type the keyword dialing in the Search box , then click the arrow. www.gateway.com...
  • Page 90 Your 56K modem does not connect at 56K Current FCC regulations restrict actual data transfer rates over public telephone lines to 53K. Other factors, such as line noise, telephone service provider equipment, or ISP limitations, may lower the speed even further. www.gateway.com...
  • Page 91 Control Panel opens. If your Control Panel is in Category View, click Printers and Other Hardware Click/Double-click the icon, then click Phone and Modem Options tab. Modems Click your modem, then click . The Modem Properties Properties dialog box opens. www.gateway.com...
  • Page 92 Phone and Modem Options tab. Modems Click the modem you want to adjust, then click Properties Click the tab, then adjust the control. Modem Speaker volume Click twice to close the Phone and Modem Options dialog box. www.gateway.com...

  • Page 93: Mouse

    Type the keyword network troubleshooting in the Search box , then click the arrow. Passwords Your notebook does not accept your password Make sure that C and N are turned off, then retype the APS LOCK UM LOCK password. www.gateway.com...

  • Page 94: Pc Cards

    The password feature (which is set in the BIOS Setup utility) is very secure, with no easy way to recover a forgotten password. You must return your notebook for repair. Call Gateway Customer Care for instructions. PC Cards You installed a PC Card and now your notebook is having problems ■...

  • Page 95: Printer

    Reinstall the printer driver. See the guide that came with your printer for instructions on installing the printer driver. You see a “Printer queue is full” error message ■ Make sure that the printer is not set to work offline. www.gateway.com...

  • Page 96: Sound

    Make sure that headphones are not plugged into the headphone jack. ■ Make sure that the volume control on your notebook is turned up. For more information, see “Right side” on page ■ Make sure that the Windows volume control is turned up. www.gateway.com...

  • Page 97: Status Indicators

    Windows, see “Adjusting the volume” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. ■ Make sure that Mute controls are turned off. For more information about the mute setting, see “Right side”...

  • Page 98: Telephone Support

    If you have recently installed hardware or software, make sure that you have installed it according to the instructions provided with it. If you did not purchase the hardware or software from Gateway, see the manufacturer’s documentation and technical support resources.

  • Page 99: Telephone Numbers

    Telephone numbers Gateway offers a wide range of customer service, customer care, and information services. Automated troubleshooting system Service description How to reach Use an automated menu system and your telephone 800-846-2118 keypad to find answers to common problems. Telephone numbers...
  • Page 100 www.gateway.com...

  • Page 101: Networking Your Notebook

    Chapter 9 Gp…ˆ€ƒvtyrÁX€†ƒÁG€…pg€€v Introducing networking ■ Creating a wireless network ■ Testing your network ■ Sharing your resources ■ Troubleshooting your network ■...

  • Page 102: Introduction To Networking

    Each computer that is connected to the network can share the same peripheral devices, such as a printer. Select print from the computer you are currently using and your file is automatically printed on your printer no matter where it is located on your network. www.gateway.com...

  • Page 103: Using A Wireless Network

    Current aviation regulations require wireless devices to be turned off while traveling in an airplane. IEEE 802.11a, IEEE 802.11b, and IEEE 802.11g communication devices are examples of devices that provide wireless communication. For more information, see “System key combinations” on page www.gateway.com...
  • Page 104 Internet. Each of the computers or Ethernet-ready devices communicate with the access point router using radio waves. If your computer does not have built-in wireless networking, you need to add a wireless PCI card (desktop), PC card (notebook), or USB adapter. www.gateway.com...
  • Page 105 USB wireless adapter Equipment you need for an access point wireless network For an access point wireless network you need: ■ Two or more computers with wireless networking ■ One access point router ■ One broadband Internet connection (optional) www.gateway.com...
  • Page 106 , then click . The Control Panel window opens. Start Control Panel If your Control Panel is in Category View, click Performance and Maintenance Click/Double-click , click the tab, then click System Hardware Device . The Device Manager window opens. Manager www.gateway.com...

  • Page 107: Creating An Wireless Network

    Naming the computers and the workgroup Each computer on your network must have a unique name and be identified as part of a workgroup. This must be done individually on each computer. www.gateway.com...

  • Page 108: Configuring The Tcp/Ip Protocol

    Control Protocol/Internet Protocol (TCP/IP), which is widely accepted and compatible for local area networks (LANs), as well as for Internet communications. When networking is set up in Windows XP or Windows 2000, TCP/IP is automatically installed as the default protocol. www.gateway.com...
  • Page 109 . The Control Panel window opens. Start Control Panel If your Control Panel is in Category View, click Network and Internet . The Network and Internet Connections window opens. Connections Click/Double-click . The Network Connections Network Connections window opens. www.gateway.com...
  • Page 110 Click to select the check box in the Internet Protocol (TCP/IP) This list. If you do not see TCP/IP, drag connection uses the following items the scroll bar to see more choices. Click The Internet Protocol (TCP/IP) Properties dialog box Properties. opens. www.gateway.com...

  • Page 111: Setting Up A Wireless Network

    How you set up your access point router varies depending on the features of the access point router and your networking situation. Mounting the access point router When selecting a place to mount your access point router, consider the following guidelines: www.gateway.com...
  • Page 112 In the browser’s Address box, type http://192.168.1.1, then press NTER When prompted for a username and password, leave the username box empty and type admin in the password box, then click . The setup page opens. Enter the following values in the appropriate fields: www.gateway.com...
  • Page 113 ISP. Click , then click to save the settings. Apply Continue Disconnect the computer you connected to the access point router Step Reset the power on your cable or DSL modem. Restart all of your computers on the network. www.gateway.com...
  • Page 114 Network and Internet . The Network and Internet Connections window opens. Connections Click/Double-click . The Network Connections Network Connections window opens. Right-click , then click Wireless Network Connection View Available . The Connect to Wireless Network dialog box opens. Wireless Networks www.gateway.com...
  • Page 115 Available list, the most likely cause is that the access point router is using networks WEP security. You need to configure your network settings to use the same WEP security settings as those used by the access point router. www.gateway.com...
  • Page 116 To configure computer settings for an access point wireless network: With the Connect to Wireless Network dialog box open, click the network you want to configure your computer for, then click . The Wireless Network Connection Properties dialog box Advanced opens. Click the tab. Wireless Networks www.gateway.com...
  • Page 117 Go to “Testing your network” on page 114. Help and For more information about configuring a wireless Support network, click Start, then click Help and Support. Type the keyword wireless network in the Search , then click the arrow. www.gateway.com...
  • Page 118 “Configuring the access point router” on page 106. To manually add an access point wireless network: With the Connect to Wireless Network dialog box open, click Advanced The Wireless Network Connection Properties dialog box opens. Click the tab. Wireless Networks www.gateway.com...
  • Page 119 Go to “Testing your network” on page 114. Help and For more information about configuring a wireless Support network, click Start, then click Help and Support. Type the keyword wireless network in the Search , then click the arrow. www.gateway.com...

  • Page 120: Testing Your Network

    ■ Temporarily turn off any firewall software on your desktop computer ■ Turn off all of the devices, then power them back on ■ Refer to your access point router’s troubleshooting information www.gateway.com...

  • Page 121: Sharing Your Resources

    To set up Internet Explorer on each computer on your network: Make sure that the access point router is turned on and configured as instructed by your cable or DSL provider. Click , right-click , then click . The Start Internet Internet Properties Internet Properties dialog box opens. www.gateway.com...
  • Page 122 Click the tab. Connections Click . The New Connection Wizard opens. Setup Click . The Network Connection Type screen opens. Next www.gateway.com...
  • Page 123 . The Getting Ready screen Connect to the Internet Next opens. Click , then click . The Internet Set up my connection manually Next Connection screen opens. Click the type of Internet connection you are setting up, then click Next www.gateway.com...

  • Page 124: Sharing Drives And Printers

    Turning on Windows file and printer sharing Before you can share your drives and printers, you need to turn on Windows file and printer sharing on all the network computers. www.gateway.com...
  • Page 125 If you share a drive, the entire contents of that drive will be available to everyone on your network. If you share a folder, only the contents of that folder will be available to everyone on the network. www.gateway.com...
  • Page 126 To un-share drives or folders: In My Computer or Windows Explorer, right-click the drive or folder that you want to un-share, then click Sharing and Security Make sure that the check box is not Share this folder on the network selected. Click www.gateway.com...

  • Page 127: Using The Network

    . The My Network Places Start My Network Places window opens. Click/Double-click . The Entire Network window opens. Entire Network If you do not see the contents of the network after you double-click , click Entire Network entire contents Double-click Microsoft Windows Network www.gateway.com...
  • Page 128 Reconnect at Logon folder each time you log on to the network. Click Finish Opening files across the network To open files across the network: Start the program for the file you want to open. Click , then click File Open www.gateway.com...
  • Page 129 CD that shipped with your printer or from the manufacturer’s Web site. To print files across the network: Open the file you want to print. Click , then click File Print In the printer name list, click the network printer. Click www.gateway.com...

  • Page 130: Connecting To Hotspots

    Because hotspots typically do not enable any security measures, the data that you are sending and receiving may be vulnerable. Any of the files on your notebook that are marked for sharing may be accessible to other users on the network. www.gateway.com...

  • Page 131: Troubleshooting Your Wireless Network

    You turned the wireless network on, but it takes a while to connect. ■ When the wireless network is turned on, it automatically scans for available connections, which can take approximately 30 seconds to complete. www.gateway.com...
  • Page 132 Web. ■ If WEP is used by your access point router, go to the Windows XP Wireless Networking Properties window and make sure that both the WAP and the WLAN in the notebook have matching WEP keys. www.gateway.com...
  • Page 133 Your wireless network is listed as a preferred network, but it has an “x” on it. ■ An x means your preferred network is not currently available or you are not currently in range to connect. www.gateway.com...
  • Page 134 www.gateway.com...

  • Page 135: A Safety, Regulatory, And Legal Information

    Appendix A Safety, Regulatory, and Legal Information Safety information ■ Regulatory statements ■ Notices ■...

  • Page 136: Important Safety Information

    Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed.
  • Page 137 The system was dropped or the cabinet is damaged. ■ The system performance changes. Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway. Warning Do not use Gateway products in areas classified as hazardous locations. Such areas include patient care areas of medical and dental facilities, oxygen-laden environments, or industrial facilities.

  • Page 138: Regulatory Compliance

    (which may be embedded into your notebook) emit less energy than is allowed in radio frequency safety standards and recommendations, Gateway believes these devices are safe for use. Regardless of the power levels, care should be taken to minimize human contact during normal operation.
  • Page 139 Please contact Gateway for service. Caution Only use drivers approved for the country in which the device will be used. See the Gateway System Restoration Kit, or contact Gateway Customer Care for additional information. Important Every country has different restrictions on the use of wireless devices.

  • Page 140: United States Of America

    Wireless devices are not user-serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service. Caution The transmitting device embedded in this system may not be used with any antenna other than the one provided with the system.
  • Page 141 These accessories are required to be used in order to ensure compliance with FCC rules. FCC declaration of conformity Responsible party: Gateway Companies, Inc. 610 Gateway Drive, North Sioux City, SD 57049 (605) 232-2000 Fax: (605) 232-2023 Product: ■ Gateway M320 ■...
  • Page 142 Canada. Operation of this device is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device. www.gateway.com...
  • Page 143 Wireless devices are not user-serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service. Caution The transmitting device embedded in this system may not be used with any antenna other than provide with the system.

  • Page 144: Laser Safety Statement

    5. Laser safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation Performance Standard.
  • Page 145 This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway. The information in this manual has been carefully checked and is believed to be accurate. However, changes are made periodically.
  • Page 146 www.gateway.com...

  • Page 147: Index

    Caps Lock indicator streaming cards troubleshooting inserting memory card audio CD inserting PC Card cleaning memory card slot playing PC Card slot audio file removing memory card streaming removing PC Card automobile power adapter slots troubleshooting memory card battery www.gateway.com...
  • Page 148 DHCP projector digital camera to access point USB port to hotspots digital video camera connections IEEE 1394 port audio directional keys digital camera display digital video camera properties Ethernet switching external audio troubleshooting www.gateway.com...
  • Page 149 Gateway Web site electrostatic discharge (ESD) help EmPower power adapter Help and Support entering online help IP address Using Your Computer subnet mask domain name eSupport double-clicking getting specifications dragging using drivers Ethernet updating jack drives external monitor EZ Pad touchpad...
  • Page 150 Pad Lock devices Standby hard drive system memory system key combinations PC Card toggle display Internet Windows accessing sharing access troubleshooting labels IP address laser printer entering latch battery IRQ conflicts LCD panel release LCD panel cleaning www.gateway.com...
  • Page 151 Nero Express network jack jack troubleshooting testing monitor troubleshooting adding external using cleaning network bridge color quality removing display properties networking port games screen resolution sharing devices mouse sharing drives troubleshooting sharing Internet connections www.gateway.com...
  • Page 152 PC Card sharing adding troubleshooting eject button USB port inserting printing installing files across network removing programs slot closing unresponsive troubleshooting opening PCMCIA card projector See PC Card adding color quality memory cards display properties playing screen resolution www.gateway.com...
  • Page 153 Caps Lock troubleshooting drive activity screen objects hard drive getting information location moving Num Lock selecting numeric keypad searching Pad Lock in Help and Support power security features toggle on or off Kensington cable lock troubleshooting serial number www.gateway.com...
  • Page 154 Norton AntiVirus device installation Windows display upgrading www.gateway.com...
  • Page 155 WAN IP Address Web site Gateway Windows file and printer sharing New Connection Wizard Product Key Code restoring updating Windows Media Player wireless network button creating equipment needed...
  • Page 156 www.gateway.com...
  • Page 158 NSK DWL 4520/4525GX USR GDE R0 7/04...

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