Rinnai RIN80E24 Owner's Manual page 14

Terms of Warranty and
Replacement
Guarantee
Effective only for models where the
model number commences with RIN,
for example RIN25E24.
THE RINNAI HOTFLO HOT WATER
UNIT THAT YOU HAVE PURCHASED
COMES WITH A COMPREHENSIVE
1 YEAR PARTS AND LABOUR
WARRANTY AND A GUARANTEE
TO REPLACE YOUR HOT WATER
UNIT IF THE INNER CYLINDER FAILS
WITHIN 5 YEARS.
The terms of the Warranty and
replacement guarantee are set out
below.
Warranty
1. Your hot water unit and its
components are covered by a 1 year
warranty against defective factory
parts or workmanship from the date
your hot water unit is installed. If the
date of installation is unknown, the
warranty commences 1 month after
the date of manufacture (which can
be found on the data plate on the hot
water unit).
2. This warranty is for normal use of the
hot water unit and covers the repair
and/or replacement of any failed
component in the hot water unit or
where necessary, the hot water unit
itself. Under this warranty Rinnai will
repair or replace the component or
12
80L to 400L Electric Storage Water Heaters
Warranty
hot water unit free of charge (except
for certain transport or travelling
time costs which may be payable
by the owner under clause 9 below).
The decision to repair or replace the
component or hot water unit will be
entirely at the discretion of Rinnai.
3. The warranty only applies to defects
in the hot water unit which have
arisen solely due to faulty materials or
workmanship.
Replacement Guarantee
4. If an inner cylinder fails on a Rinnai
hot water unit within a further 4 years
after the end of the 1 year warranty
period Rinnai will provide a free
replacement hot water unit at the
nearest approved Rinnai agent or
Rinnai office to the owner's home.
Under this replacement guarantee, the
transport, installation and labour costs
of delivering the replacement hot water
unit and removing the existing hot water
unit will be charged to the owner of the
existing hot water unit.
Scope of Warranty and Guarantee
5. The warranty and replacement
guarantee do not apply to any defects
or damage not due to faulty factory
parts or workmanship, including but
not limited to defects or damage
caused by or resulting from:
a. accidental damage, abuse,
misuse, maltreatment, abnormal
Owner's Manual
RIN0421 023335 Rev. A