Troubleshooting - Denon RCD-M37 Owner's Manual

Troubleshooting

If a problem should arise, first check the following:
1. Are the connections correct?
2. Is the set being operated as described in the owner's manual?
3. Are the other components operating properly?
If this unit does not operate properly, check the items listed in the table below. Should the problem persist,
there may be a malfunction.
In this case, disconnect the power immediately and contact your store of purchase.
GGeneralH
Symptom Cause
Set does not • External noise or interference is
operate properly. causing the set to malfunction.
Display not lit • Power cord not plugged in
and sound not securely.
produced when
power switch set
to on.
Display lit but
• Device you want to play and set
sound not
input source do not match.
produced.
• Volume control set to minimum.
• MUTING is on.
Display is off. • The Dimmer setting is set to
"OFF" .
Power turns off • Protection circuit activated due
suddenly and to rise of internal temperature.
power indicator
flashes red.
• Core wires of two speakers are
touching each other or a core
wire is sticking out of the terminal
and touching the set's rear panel,
activating the protection circuit.
• Set is damaged.
Countermeasure Page
• Reset the microprocessor. 28
• Check the connections on 11
the set's rear panel and the
connection of the power plug to
the power outlet.
• Select an appropriate input 13
source.
• Turn volume up to suitable level. 13
• Switch off MUTING. 13
• Set to something other than 13
"OFF" .
9
• Turn off the power, wait for the
set to fully cool down, then turn
the power back on.
9
• Place the set in a well-ventilated
place.
9
• First unplug the power cord,
then twist the core wires tightly
or terminate the speaker cables,
then reconnect.
–
• Turn off the power and contact a
DENON service center.
GRemote Control UnitH
Symptom Cause
Set does not work • Batteries are worn.
properly when • You are operating outside of the
remote control specified range.
unit operated. • Obstacle between main unit and
remote control unit.
• The batteries are not inserted in
the proper direction, as indicated
by the polarity marks in the
battery compartment.
• The set's remote control sensor
is exposed to strong light (direct
sunlight, inverter type fluorescent
bulb light, etc.).
GCDH
Symptom Cause
"00 Tr 00 : 00" • The disc is not properly loaded.
is shown on the
display even
though a CD is
loaded.
Disc is not played • The disc is dirty or scratched.
CD 1/3
when
button is pressed.
A specific part • The disc is dirty or scratched.
of a disc is not
played.
A CD-R or CD-RW • The disc has not been finalized.
disc cannot be • The recording conditions are bad
played. or the quality of the disc itself it
poor.
MP3 and WMA • The file formats, extensions or
files cannot be settings made when disc was
played. created are not compatible with
the RCD-M37 .
ENGLISH
Countermeasure Page
• Replace with new batteries. 3
• Operate within the specified 4
range.
• Remove the obstacle. 4
• Insert the batteries in the 3
proper direction, following the
polarity marks in the battery
compartment.
• Move the set to a place in which 4
the remote control sensor will
not be exposed to strong light.
Countermeasure Page
• Reload the disc. 3
• Wipe the dirt off the disc or 3
replace the disc.
• Wipe the dirt off the disc or 3
replace the disc.
• Finalize the disc then play it. 2
• Use a properly recorded disc. –
• Create discs with file formats, 15
extensions or settings compatible
with the RCD-M37 .