Table of Contents
Advertisement
DORO CARE
FAULT FINDING
FAULT FINDING
In the unlikely event of a fault occurring, proceed as follows:
THE PHONE DOES NOT RING
# Check the total REN on the line does not exceed 4. The DORO CARE is REN 1.
# Check the ringer switch on the right hand side of the telephone is not set to Off.
# Plug the unit into an alternate telephone point.
THE PHONE DOES NOT WORK
# Plug the phone into another network socket and re-try.
CALL LIST/MEMORY NOT DIALLING
# Reprogramme all memory locations
# Attempt to dial out manually
OUTGOING MESSAGE NOT PLAYING
# Check outgoing message, press and release REC button
# Re-record a new message
ALARM DOES NOT TRIGGER
# Check remote operation
# Check unit trigger button is operational
# Check remote battery
Technical Support:
If you cannot resolve the fault using the fault finder section,
technical support is available on the Premium Rate Number: 0906 302 0114. Calls
cost 50 pence per minute (prices correct at the time of going to press), operational
between 9AM - 5PM Monday-Friday excluding Bank Holidays. Alternatively,
You can write to: Technical Support Group, Doro-UK Ltd., 22 Walkers Road, North
Moons Moat, Redditch, Worcestershire, B98 9HE, or
E-mail on: tech@doro-uk.com
Web site: www.doro-uk.com
GUARANTEE
The DORO CARE is guaranteed for a period of 12 months from the date of purchase.
In the unlikely event of a fault occurring during this period, please return it with a
copy of the purchase receipt to your place of purchase.
This guarantee does not extend to damage caused by misuse, negligence, excessive
voltage, faults on the telephone line or lightning.
This guarantee in no way affects your statutory rights.
10
Advertisement
Table of Contents
