Hardware Warranty Regulations - Use Audio Plugiator User Manual

Plugiator User Manual
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Use Audio Inc. warrants that the product is in material conformance with the
requirements for reasonable enjoyment and operation of a sound synthesizer.
However, Use Audio does not warrant the fitness of the product for any specific
application and the warranted functionality is limited to features described in this
edition of the User Manual. Although the product has been extensively tested with a
wide range of computer music products, Use Audio Inc. can not warrant that the
product is fully compatible and operational with every 3rd party MIDI device, computer
MIDI interface or computer or software configuration.
The limited hardware warranty for this product expressed herein ends after 24 months
from the time the product was first sold in an unused condition by an authorized
dealer.
If the product is found defective due to material defects within the first six months
after purchase, and such defects are not due to non-compliance with operation
instructions, Use Audio Inc. shall at its sole discretion and evaluation replace or repair
the defective parts or product. Multiple repairs shall be permissible.
Within the time frame of 6 to 24 months after purchase, the customer has to provide
proof, that the claimed malfunction or defective part or component is due to an issue
which already has been present at the time of purchase. If reasonable proof has
been provided in such case, Use Audio Inc. will execute required repair or replacement
at no cost to the customer.
Any deficiencies caused by transportation have to be declared within a 14 days period
after receipt of goods by written notice to your authorized dealer.
All warranty claims have to be made via your local dealer or distributor and have to
contain proof of purchase (supply copy of original invoice) and a detailed description
of the issue. Dealers and Distributors are required to comply with the RMA procedure
which can be obtained from Use Audio Inc. upon request.
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