BenQ VL3735 Quick Start Manual page 47

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Remote control does not
function properly.
Picture is not clear.
No sound.
The picture is not sharp or the
picture contains image
movement.
The picture is doubled or
tripled.
The picture is spotted.
There are stripes on the screen
or colours faded.
Half of the screen of my LCD
TV is black
• Check for incorrect battery orientation.
• Check for dead batteries
• Check your distance and angle from the TV.
• Check whether remote control is properly being pointed at
the TV's remote control sensor window.
• Check for any obstacle between the remote control and the
remote control sensor window.
• Check that the remote control sensor window is not under
strong fluorescent lighting.
• Check for any devices (PC or personal digital assistant,
PDA) nearby that transmit infrared signal which may cause
interference to signal transmission between the remote
control and the TV. Turn off the infrared function of these
devices.
• Make sure the antenna cable is properly connected.
• Change programs to confirm if the symptom is still
present.
• If PC is selected as the input signal source, use the Auto
function (See
"Auto" on page
the TV adjust picture automatically.
• Check if you have muted the sound.
• Make sure the volume is not set to minimum.
• Check the cables for disconnection.
• The reception may be weak.
• Change programs to confirm if the symptom is still
present.
• Make sure the outside antenna is not disconnected.
• Make sure the antenna is facing the right direction.
If the antenna is exterior, have a suitable qualified and
experienced antenna specialist adjust the antenna.
• Make sure the antenna is facing the right direction.
• Picture ghosting is caused by reflections from buildings,
large metal structures and mountains. Carefully realign
your antenna to minimise the ghost images. Ultimately a
higher quality antenna professionally installed may be
necessary to reduce the ghosting.
• There may be interference from automobiles, trains, high
voltage lines, neon lights, etc.
• There may be interference between the antenna cable and
power cable. Try positioning them further apart.
• Is the TV receiving interference from other devices?
Transmission antennas of radio broadcasting stations and
transmission antennas of amateur radios and cellular
phones may also cause interference.
• Use the TV as far away as possible from devices that may
cause possible interference.
If part of the screen is permanently black, it means that some
of the backlights that illuminate the LCD screen have failed
and your TV needs service.
31) in the Picture menu to let
Reference
45

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