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Within the 12 month guarantee period
If you experience difficulty using the product, prior to returning your product, please read
I
the Help section beginning on page 74, or contact the BT Zenith Flip Helpline for
assistance on 0870 605 8047.
In the unlikely event of a defect occurring, please follow the Helpline's instructions for
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replacement or repair.
Outside of the 12 month guarantee period:
If your product needs repair after the guarantee period has ended, the repair must meet
the approval requirements for connection to the telephone network. We recommend that
you contact BT's approved repair agent, Helpdesk Solutions on 08702 405029 or a local
qualified repairer.
If you experience any problems, please call the Helpline on 0870 605 8047
General information
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