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If you are connected to a digital exchange,
you can subscribe to a range of BT's Select
Services. If you wish to subscribe to any of
these services contact us on Free
0800 800 152 business, 150 residential,
8am to 6pm, Monday to Friday.
Call waiting
If an incoming call arrives while you are
already engaged on a telephone call you
will hear a soft beep every 5 seconds
(This beep is not audible to the person you
are speaking to).
Instead of the engaged tone the second caller
will hear an announcement to hold on as you
are aware that there is a second call.
You can answer the second call, without
disconnecting your first caller, by pressing
the Call Waiting button. The first caller will
be put on hold.
When you have spoken to the second caller
you can return to the first caller by pressing
the Call Waiting button again. You can
switch back and forth between the two calls
without disconnecting either if you wish.
The second caller will only be charged for
their call from the moment you answer and
not while they are waiting for your initial
contact.
Three Way Calling
Three way calling allows you to hold a
conference with two other telephones, or to
make a second private telephone call without
disconnecting your first call.
It doesn't matter if the first call is incoming or
outgoing, but the second call must be made
from your telephone.
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