Showing Hours; Call Before Showing (Cbs) - Supra Phone User Manual

The feedback is delivered to the Supra network the next time your eKEY software updates. The listing
agent can view the feedback at SupraWEB.
Only the listing agent can activate or deactivate the feedback setting in an iBox. (See
Settings on page 22 for more information.)

Showing Hours

iBoxes can be programmed to allow 24-hour access or timed access for specific hours. To determine
the timed access hours preprogrammed into iBoxes in your area, contact your Association or MLS.
Showing hours are in standard time. If your area observes daylight saving time, the actual access hours
are one hour later than the hours set in the iBox during daylight saving time. For example, if an iBox is
programmed for access from 8 a.m. to 9 p.m. Standard Time, during daylight saving time, the actual
showing hours are 9 a.m. to 10 p.m.
You can program your iBoxes to allow 24-hour access or to limit access to during the timed access
hours. You can also customize the showing hours and set different access hours for weekdays,
Saturday, and Sunday.
Follow the instructions on

Call Before Showing (CBS)

Call Before Showing (CBS) allows the listing agent to control access by requiring the showing agent to
call the listing agent to obtain a CBS code.
Every iBox contains a Call Before Showing (CBS) code that can be enabled (see
on page 22 for more information). This code must be entered into the showing agent's key to open the
iBox. Contact the listing agent to determine if a CBS code is required to open an iBox.
If the iBox requires a CBS code, the code must be entered into the eKEY software before releasing the
key container and it must be entered each time the key container is released. (See
on page 13 for more information.)
Container
To open an iBox that requires a CBS code:
1. Follow the obtain key steps (see
2. If CBS is required, an error tone sounds and the CBS Required screen pops up. Enter the CBS
code and select Continue.
Note: If you prefer to enter the CBS code before pointing the eKEY adapter at the iBox, you can
turn on Enable CBS Input in Settings and you can enter a CBS code before selecting Begin.
Change iBox Settings
Release the Key Container
on page 22 to change the iBox showing hours.
on page 13 for more information).
Chapter 3
KeyBoxes
Change iBox
Change iBox Settings
Release the Key
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