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TROUBLESHOOTING
This chapter briefly explains some troubleshooting methods to help diagnose problems
connecting to your Wireless Router.
Verifying MAC Addresses
When the Router leaves the factory, the only address associated with it will be its universally
unique Ethernet address. This is also referred to as the MAC (Media Access Control) address.
The MAC address is programmed at the factory and cannot be modified. It is a 12-digit
hexadecimal number and is printed on a bar-coded label on the side of the unit. Wireless
Router MAC addresses currently begin with '0020B7'. In the unlikely event of the Router not
having a MAC address programmed, the unit must be returned to Multenet for re-configuration.
Troubleshooting
Wireless Routers
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