Summary of Contents for Multenet GPRS / EDGE
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Page 1: Wireless Routers
Wireless Routers Wireless Routers Mobile Router Broadband Router GPRS / EDGE UMTS HSDPA / HSUPA MULT NET Wireless Routers User Manual English Version 1.0 March 2008 Manual... - Page 2 Multenet. Multenet assumes no responsibility for any errors that may appear in this document. If you have any suggestions for improvement or amendment, or have found errors in this publication, please notify us through your distributor or email techsupport@multenet.com...
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Page 3: Table Of Contents
GETTING STARTED Inserting SIM cards Attaching the Antenna 10/100 Base-T Ethernet Network Connection Serial Port Connection Configuration of the Wireless Router Discovering Multenet Devices CONFIGURATION Configuration Overview Web Browser Configuration Requirements Check your web browser proxy settings Open Web configuration... - Page 4 Wireless Routers Firewalling Serial Port Settings Applications Configuration File Upload Monitoring and Support Monitoring PPP Connection Routing Table Firewall Log Example of Firewall Log DHCP Server Log Connection List Mobile Network Support Config Info Config File System Log Contact Us Tools Ping Traceroute...
- Page 5 Wireless Routers APPENDIX Interface Pin-outs Network Interface Serial Interface RS-422 Serial Interface Pin-out Cables Crossed Serial Cable Full Crossed Serial Cable Null-Modem Crossed Serial Cable Straight Serial Cable NOTES Manual Manual...
- Page 6 Wireless Routers INTRODUCTION The chapter provides information on functionality and provides an overview of wireless communication technologies. Introduction...
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Page 7: Introduction To The Wireless Routers
Wireless Routers Introduction to the Wireless Routers Wireless Connectivity To determine which wireless technology is best suited for your application, the following guideline will give you some indication of the differences in these technologies. GPRS GPRS is a basic low speed GSM data service offered by most GSM operators. It has a basic upload speed of 11kb/s and a download speed of around 44kb/s. -
Page 8: Product Features
Wireless Routers Product Features The Wireless Routers have one RS-232/422/485 Serial interfaces, a integrated EDGE or HSDPA modem depending on model, dual SIM slots and a single 10/100 Base-T Ethernet interface. A Wireless Router is capable of connecting a number of Ethernet devices via GSM/GPRS/ EDGE networks on the Mobile Router, or UMTS/HSDPA networks on the Broadband Router. -
Page 9: Security
DO NOT lose your password. If both the Bootloader and System passwords are lost, you will need to send your Wireless Router back to Multenet to be reprogrammed. There is a cost associated with this recovery procedure. You are able to recover from a lost System password by erasing the Dataflash using the Bootloader login. -
Page 10: Getting Started
Wireless Routers GETTING STARTED This chapter provides information on connecting your Wireless Router to the network. The Wireless Routers operate on the GSM network and it is important to take signal strenth and quality into account when installing these devices. Getting Started... -
Page 11: Inserting Sim Cards
Proximity to interference generating equipment such as large machinery c. Distance from the nearest cell site d. Shielding by concrete reinforcement (e.g. within a large shopping mall) In these cases, contact Multenet to obtain information on installing aditional antennas. Getting Started Getting Started... -
Page 12: 10/100 Base-T Ethernet Network Connection
Discovering Multenet Devices Please ensure that your system firewall is disabled, launch EtherPAD Explorer and click on ‘Scan’ to discover any Multenet devices on your local subnet. Select [Run EtherPAD Explorer now] from the Autorun Menu to launch the executable from the CD, then click on scan to start discovery. - Page 13 Click [Scan] in EtherPAD Explorer to find Wireless Routers and other Multenet products on the local Ethernet segment. A broadcast is sent out to which Multenet products respond to. A new device will have no IP Address set, unless a DHCP server is setup and has issued the Router an IP Address.
- Page 14 Wireless Routers You can [Test connection] to check if the Router is reachable via TCP/IP. If the test fails, check your IP Address and Subnet Mask settings. Check that the IP Address you enter is not used by another host on the network. Duplicate IP Addresses may cause unwanted network disruptions.
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Page 15: Configuration
Wireless Routers CONFIGURATION This chapter provides information on configuring your Wireless Router. Configuration... -
Page 16: Configuration Overview
Wireless Routers Configuration Overview There are a number of methods to configure the Router: • Web Browser Configuration via network using a Web Browser. • Configuration File Upload via network using EtherPAD Explorer. • Telnet or Serial configuration via network using a terminal application. •... -
Page 17: Web Browser Configuration
Wireless Routers Web Browser Configuration Requirements - Ethernet connection. A computer with an Ethernet port or a Local Area Network (LAN). - A web browser such as the Internet Explorer or FireFox installed on your PC. Check your web browser proxy settings If your web browser is configured to use a proxy server, you may have problems connecting to the configuration pages on your Router. -
Page 18: Home
Wireless Routers Home Logging in displays the home page. Home Page Menu UMMARY Summary displays useful information, and allows quick access to options such as configured Serial Applications, Mobile Network status and PPP connection status and configuration. UICK TART The quickstart tabs are designed as a guideline to enable fast configuration of the Wireless Router, using a structured approach and by utilizing configuration wizards for the setup of the network configuration, SIM PIN, PPP and serial applications. -
Page 19: Management
Wireless Routers Management Management Settings provides options to change the Root password, and various device specific parameters. Security The administrator username is ‘root’ with a default password being ‘xxx’. It is recommended to change the password before deployment. DO NOT lose your password. - Page 20 Wireless Routers Local Date and Time Date Date should be entered in the format dd/mm/yyyy. Time 24h mode time. Timezone Select your Coordinated Universal Time (UTC). Synchronisation NTP Server Enter the address of the NTP server you would like to synchronize with.
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Page 21: Mobile
Wireless Routers Mobile Mobile settings allow the configuration of SIM security and network fail-over options. Security SIM PIN If configured, enter SIM PIN(s) here. SMS Service Provider SIM SC Number Enter the Message Centre Number(s) of you service provider. This is needed to send SMS messages and SMS Status reports in the ‘Tools’... -
Page 22: Networking
Wireless Routers Networking Network Settings provides for configuring the Ethernet parameters of the Wireless Router. Ethernet Parameters Clicking on ‘Ethernet’ or by selecting ‘Configure Network’ from the quickstart will open the Ethernet configuration. The Ethernet Parameters allows you to set the IP Address, Subnet Mask and Default Gateway. -
Page 23: Ppp (Point-To-Point Tunnelling Protocol)
Wireless Routers PPP (Point-to-Point Tunnelling Protocol) There are two methods available for setting up PPP on the Wireless Router. PPP Express Wizard based setup to help you set up the PPP connection. (Recommended) Manual Manual configuration for setting up a PPP connection. PPP E XPRESS Launch the PPP Express Setup Wizard, by clicking on the ‘PPP Express’... - Page 24 Wireless Routers Three options are available to choose from: ‘It should start automatically’ for dial-on demand, ‘Always stay connected’ for a connection that will be permanently connected or ‘I will start it manually’ in the case you want to manually control your connection. Select ‘Always stay connected’...
- Page 25 To automatically get the DNS servers from the remote server, leave this option checked. Domain name servers are used to translate domain names (e.g.. multenet.com) to IP addresses. Either use the DNS servers supplied by the remote server (recommended) or manually configure them.
- Page 26 Wireless Routers This option will terminate the PPP connection after it has been idle for the configured number of seconds (recommended). If it is an always-on connection, the connection will re-establish itself automatically. Valid timeouts are between 1 and 86400 seconds inclusive. 7.
- Page 27 Wireless Routers View configuration. To view the configuration changes you have made. Click on (Networking -> PPP) in the navigation bar. Summary of configuration. Summary as displayed on the Mobile Network page below Monitoring. At this point, should the SIM be installed correctly, the PIN configured and the PPP settings configured correctly, a connection could be established.
- Page 28 Wireless Routers PPP M ANUAL ONFIGURATION PPP Account Parameters overview: Connection Type Set the type of connection. Depending on your connection type will determine which fields are available in the PPP configuration. Offline The modem will be seen as offline. It will not be used. Always-on dial-out- Stay connected to a remote PPP device.
- Page 29 Wireless Routers Network Configure PPP networking. Local PPP IP Assign a local IP Address to serial interface if remote unit requests this. Usually used when configured as an access server (RAS, dial-in). Default is 0.0.0.0. This default setting indicates that the remote side should assign this value.
- Page 30 Wireless Routers Authentication Set the dial-out/dial-in username, password and authentication type. For dial-out accounts, only the ‘Username’ and ‘Password’ field is available. Dial-Out Username- The username of the dial-out account. Dial-Out Password- The password of the dial-out account. Authentication- For Dial-In accounts only. Two authentication methods are available. Type If you are setting up a dial-in account, select your authentication protocol.
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Page 31: Routing
Wireless Routers Routing Routing provides a tool to create static routes to different networks. If a Ethernet default gateway is set, the following default route is seen. Default Route To create a default route over Ethernet, PPP or VPN this box must be checked Network Address - Specify the remote network’s address. -
Page 32: Vpn
Wireless Routers A Virtual Private Network (or VPN) allows you join two private networks that are separated by the Internet or other publicly accessible network. The two end points of this “network” are private net- works that are seamlessly connected across a public network creating a “Virtual Private Network” between them. - Page 33 Wireless Routers VPN Type The Wireless Routers supports two types of VPN Tunnelling: PPTP Point-to-Point Tunnelling Protocol (PPTP) is a protocol that allows for extending networks through private “tunnels” over the public Internet. L2TP Layer Two Tunnelling Protocol (L2TP) is a protocol that allows for extending networks through unsecured “tunnels”...
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Page 34: Dns (Domain Name Server)
Domain Name Server IP Addresses can be configured here if you wish to use hostnames instead of IP Addresses, you can use Hostnames (i.e. demo.multenet.com). The DNS must be reachable for this feature to work successfully. The Gateway IP Address needs to be set if the Domain Name Servers are located outside the local subnet. -
Page 35: Port Forwarding
Wireless Routers Port Forwarding Port Fowarding is used to implement Port Address Translation (PAT). An incoming connection to the Wireless Router’s PPP IP Address and a specific port will be forwarded to an internal host and port. Port Forwarding is usually used in conjunction with Masquerading. Note: A range of ports can be specified using two dots “..”. -
Page 36: Dhcp
Wireless Routers DHCP DHCP allows you to assign IP Addresses to hosts connecting to your LAN, which don’t have IP Addresses and have a DHCP client enabled. To set up the Wireless Router as a DHCP server, check the ‘Enable DHCP Server’ box. Once enabled, you will have the option of configuring the range and the lease time. - Page 37 Wireless Routers Rules can match packets based on any combination of: - Source interface - Source IP (and Network mask) - Source port - Destination interface - Destination IP (and Network mask) - Destination port - Protocol For each rule you have the option of any one of the following actions. (i) Drop Packets matching this rule are discarded and will not continue through the Router.
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Page 38: Serial
Wireless Routers Serial There are two methods available for setting up Serial on the Wireless Routers. Serial Express Wizard based setup to help you set up Serial. Manual Manual configuration. See the next section for setting up a serial application. If you wish to edit your existing Serial Port Settings, opening ‘Port Settings’... - Page 39 Wireless Routers Speed Baud rate. Default is 19200 bits per second. Maximum is 230400. Flow Control Type of handshaking. Default is None. Other supported types are Hardware (RTS/CTS) and Software (Xon/Xoff). Data Bits Number of Data Bits. Default is 8. Stop Bits Number of Stop Bits.
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Page 40: Applications
Wireless Routers Applications Setting up a Serial Application using ‘Application Express’ Opening ‘Serial, Applications’ in the menu bar will show you a list of currently configured applications. From here, click on the link labelled “Application Express” This will launch the wizard in a separate browser window as indicated below. - Page 41 Wireless Routers 1.Application Name Enter a descriptive name which will be used to uniquely identify this serial application. 2.Serial Port Select the serial port to which the serial device is connected. Configuration Configuration...
- Page 42 Wireless Routers 3.Port Settings Enter the serial port settings. Speed Baud rate. Default is 19200 bits per second. Maximum is 230400. Data Bits Number of Data Bits. Default is 8. Parity Data Integrity method. Default is None. Other supported types are Odd, Even, Mark, and Space.
- Page 43 Wireless Routers 4.Network Protocol Select one of the following type of serial application would you like to create. TCP Application Communication between this device and the remote server will be done over TCP/IP. TCP guarantees reliable and in-order delivery of data.
- Page 44 Wireless Routers Choose from one of the following methods for starting a connection. Passive The application will wait for a connection from a server before data communication will start. Active An application will connect to the remote server at startup and will automatically reconnect should the connection be closed.
- Page 45 Wireless Routers 7.Remote settings (Active applications) The following settings could be set as a security feature to only allow connections from certain hosts and host ports. If you should wish to set this up, enter the remote server name and port number.
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Page 46: Configuration File Upload
Wireless Routers Configuration File Upload To configure your Wireless Router using a configuration file, select your Router once you have scanned for devices using EtherPAD Explorer. Click [Get configuration] to obtain a copy of the Router’s configuration file. This file can be modified and uploaded to give the Router new parameters using [Set configuration]. -
Page 47: Monitoring And Support
Wireless Routers Monitoring and Support This chapter provides information on the options available to monitor and support the Wireless Router. Monitoring... -
Page 48: Monitoring
Wireless Routers Monitoring PPP Connection To monitor or control your PPP connection, opening ‘Monitoring, PPP Connection’ in the navigation bar will open one of two screens. For ‘Always-on’ dial-out connections, your active PPP connection will be displayed. If you chose ‘Manual Dial-out’ you will have the option from here to make your PPP link active. - Page 49 Wireless Routers Note: To update the graph, click on ‘Refresh’ - or select the ‘Auto Update’ checkbox to refresh automatically every 10 seconds. When connecting through the “Manual Dial-out’ option, or should you have made configuration errors when configuring PPP, opening ‘PPP Connection’ will display the following screen. To initiate your PPP connections, click on the ‘click here’...
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Page 50: Routing Table
Wireless Routers Routing Table The Routing Table page displays a list of currently configured interfaces and associated IP adresses together with their status. This page also shows you an overview of your Routing configuration. Interfaces Interface Displays the name of the interface. Local IP Displays the local IP of this interface. -
Page 51: Firewall Log
Wireless Routers Firewall Log The Firewall will log activity as configured in your Firewall settings. All packets matching any LOG rules configured in the Firewall will be displayed here. Jan 1 00:00:08 Rule 1: SRC=192.168.2.225:80 -> DST=eth0:192.168.2.224:1054 PROTO=TCP LEN=48 TOS=0x00 Previous messages repeated 7 times Jan 1 00:00:09 Rule 1: SRC=192.168.2.225:80 ->... -
Page 52: Connection List
Wireless Routers Connection List The connection list displays all current connections to the Wireless Router. Direct Displays a list of connections where no address translation is required. Masquerade Displays a list active PPP connections for which address translation has been implemented. Port forward Displays incoming connections for which port address translation is configured. - Page 53 Wireless Routers Status Status will display the current status of your GSM connection. Please refer to the Troubleshooting chapter for more information and error codes. Network Operator Displays the name of your GSM service provider. Signal Strength Displays signal strength at your current location. Tower Information Displays information about the GSM tower you are connected to.
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Page 54: Support
Wireless Routers Support Config Info To view information about current settings on the Router, opening ‘Support, Config Info” in the Navigation Bar will display the following configuration information. Product Product Name Firmware version - Current Firmware Version System Information Name Assigned name Location Assigned Location... -
Page 55: Config File
To view the current configuration file, opening ‘Support, Config File’ in the Navigation Bar will dis- play the configuration file for your Wireless Router. VERSION 1 ‘|mngt|password’ = ‘xxx’ ‘|mngt|sysname’ = ‘Wireless Router’ ‘|mngt|location’ = ‘Unknown’ ‘|mngt|contact’ = ‘techsupport@multenet.com’ ‘|net|ether|eth0|ip’ = ‘0.0.0.0’ ‘|net|ether|eth0|netmask’ = ‘0.0.0.0’ ‘|net|ether|eth0|netlink’ = ‘autoselect’ ‘|net|dns|dns1’ = ‘0.0.0.0’ ‘|net|dns|dns2’ = ‘0.0.0.0’... -
Page 56: System Log
Wireless Routers System Log To view the Wireless Router’s running System Log, open ‘Support, System Log” in the Navigation Bar. Apr 11 12:59:15 debug pppd[423]: Script /tmp/ppp/ppp0/ip-up finished (pid 432), Apr 11 13:04:46 debug udhcpc[47]: Sending renew... Apr 11 13:04:46 info udhcpc[47]: Lease of 192.168.3.16 obtained, lease time 3600 Apr 11 13:04:46 info configsvr: DHCP update occurred. -
Page 57: Contact Us
Wireless Routers Contact Us Should you need to contact Multenet with any queries, opening ‘Support, Contact Us’ in the navigation bar will display the following contact information. Multenet Contact Information Monitoring Monitoring... -
Page 58: Tools
Wireless Routers Tools Ping Ping a program used to test whether a particular network destination is online by sending an Internet control message protocol (ICMP) echo request and waiting for a response. (Also called packet internet gopher). The Wireless Router’s built in Ping utility allows you to ping network devices directly from the Wireless Router. -
Page 59: Sms Services
Wireless Routers SMS Services SMS Services allows you to send a current Status Report of the unit to a cell phone. This report allows for easy identification of the Wireless Router. The report includes information on which Service Provider the Router is currently connected to, the IMSI number of the SIM card in use as well as signal strength. - Page 60 Wireless Routers UPGRADING This chapter provides information on upgrading the firmware on your Wireless Router. Upgrading...
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Page 61: Firmware Upgrade
Wireless Routers Firmware upgrade To upgrade the Wireless Router Firmware, launch EtherPAD Explorer from the Multenet Product CD and select ‘Scan’ to search for attached Multenet devices. Highlight the device you would like to upgrade firmware for and select ‘Upgrade Firmware’. -
Page 62: Troubleshooting
Wireless Router MAC addresses currently begin with ‘0020B7’. In the unlikely event of the Router not having a MAC address programmed, the unit must be returned to Multenet for re-configuration. Troubleshooting... -
Page 63: Ping
Wireless Routers Ping Ping the Router to quickly verify that the device is reachable. Type the following from the Command Prompt. A Reply reveals that the Router is reachable. If you observe a Timeout, there may be numerous reasons to this error. It could be a network disruption or a Router failure (e.g.. -
Page 64: Telnet
Wireless Routers There may be a number of reasons why you may find the Traceroute failing at certain points ( from the ISP blocking ICMP packets, to incorrect routing, to physical line disruptions). An email to the ISP of the network which contains the problem or even an email to your Network Administrator will get some answers. - Page 65 Wireless Routers Netscape 7 (Mozilla): Select Edit, Preferences, Advanced, Proxies; Select “Direct connection to the Internet”. Internet Explorer: Select Tools, Internet Options, Connections, LAN Settings: Uncheck the “Use a proxy server for your LAN” option. Troubleshooting Troubleshooting...
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Page 66: Recovering From A Lost Password
Should you lose your Root password (default is ‘xxx’), you can recover from the fault by erasing the Dataflash. You will need to know the Bootloader password (default is ‘user’). If both passwords are lost, you can send the unit back to Multenet for recovery (there is a cost associated with this recovery procedure). -
Page 67: System
Wireless Routers System Heartbeat (HBT) - If this LED is permanently ON or OFF, the PocketPAD has failed and needs to be returned. The LED will be ON for some time (20 seconds) during its boot-up cycle. Power (PWR) - Lights up when there is power to the Router. If this LED is OFF, check the Power Supply and its connections. -
Page 68: Mobile Network
Unable to communicate with the integrated GSM/GPRS modem. Cycle the power to your Wireless Router. Should this problem persist, please contact Multenet Technical Support. techsupport@multenet.com Unable to detect the SIM card. Please insert or re-insert it. Insert or re-insert your SIM card into the device. - Page 69 Wireless Routers APPENDIX Reference pages for specifications and cable diagrams. Appendix...
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Page 70: Appendix
The Vineyard Centre Cnr Adam Tas and Devon Valley Rd, Stellenbosch Multenet Technologies (Pty) Ltd. The Vineyard Centre, Cnr Adam Tas and Devon Valley Rd, Stellenbosch Contact: Tel: +27 (0) 21 882 8811 Fax: +27 (0) 21 882 8825 Email: sales@multenet.com www.multenet.com... -
Page 71: Interface Pin-Outs
Wireless Routers Interface Pin-outs Network Interface The 10/100 Base-T interface is wired to a RJ-45 connector as follows: Signal Description Transmit Data – Transmit Data + Receive Data + 4, 5 POE+ Power-Over-Ethernet + Receive Data – 7, 8 POE- Power-Over-Ethernet - Wireless Router Network Interface Pin-out RJ-45... -
Page 72: Rs-422 Serial Interface Pin-Out
Wireless Routers Signal Description Tx-/Rx- Data Negative Ground Tx+/Rx+ Data Positive RS-485 Serial Interface Pin-out Signal Description Receive Data Negative Transmit Data Negative Ground Transmit Data Positive Receive Data Positive RS-422 Serial Interface Pin-out DB-9 Male NOTE: Pin 9 can be used for Power-Over-Serial when selected via a jumper setting. Appendix... -
Page 73: Cables
Wireless Routers Cables Crossed Serial Cable In order for a computer (or other device) to communicate with the Router’s RS232 serial port, a simple 3-wire crossed cable is usually sufficient. (If hardware-based handshaking is required then see Full Crossed Serial Cable.) The three wires should be connected as follows, using either a 9-pin or 25-pin connector for the computer’s serial port. -
Page 74: Null-Modem Crossed Serial Cable
Wireless Routers Null-Modem Crossed Serial Cable When attempting to use a simple Crossed Serial Cable to connect a DTE class device (such as a computer) to the Router’s RS232 serial port, some devices will not transmit any data unless their DSR and CTS signals are asserted. An easy way to fix this is to simply drive these signals using the device’s own DTR signal. -
Page 75: Notes
Wireless Routers NOTES... - Page 76 Under the copyright laws this manual, artwork, software, and product designs may not be copied, in whole or part, without the written consent of MULT NET. Under the law, copying includes translation to another language or format. MULT The Vineyard Centre, Adam Tas Road, Stellenbosch, 7600 www.multenet.com...