Troubleshooting; How To Get Help - Zte MF29 User Manual

Troubleshooting

Voice Related Problems
Symptoms
Please wait for 1~2 minutes after the router
is turned on.
No Dial Tone. If network LED light is blinking, you have no
good RF reception. Change the location of
the router.
There is a prompt/ Make sure your (U)SIM card is inserted cor-
phone alert/ an- rectly and the PIN number has been entered.
nouncement as soon If the PIN number has been entered incor-
as I lift the phone off rectly then you will need to enter the PUK
the hook. code when prompted.
The line is noisy/ dis- Remove any electrical appliance which is too
torted when I lift the close to the phone or router.
phone off the hook. The cable or phone set might be faulty.
I hear a rapid en-
gaged tone as soon
Put the phone on hook and try again.
as I lift the phone off
the hook.
After dialing the last When you have finished dialing you can
digit I hear nothing press the # key or wait 4-8 seconds to con-
/silence. nect the call.
I can't make or re-
ceive a call when I Please disconnect the Internet and wait 30
am surfing on the seconds to 1 minute before making a call.
net.
MF29T User Manual V1.1-0703.indd 44-45
Possible Problems/ Solutions
44
Internet Related Problems
Symptoms Possible Problems/ Solutions
Please check your configuration settings.
I cannot access the In- Please wait 1~ 2 minutes for the router to
ternet at all. initialize.
Check your service indicator LED's.
The download or up- The speed is dependent on signal strength.
load speeds are very Check your signal strength and network
slow. type.
Others
Symptoms Possible Problems/ Solutions
The RSSI signal indica- This indicates poor reception. Try moving
tor is always blinking or the router to another location near the win-
does not light. dow.

How to get help

You can get Help by:
• Sending E-mail to mobile@zte.com.cn
• Visiting http://www.airtel.in/4G
• Calling Service Hotline: 18001030405
45
2012-7-3 16:46:34