Troubleshooting; Before Calling For Service - Kenmore 35915 Owner's Manual

BEFORE CALLING FOR SERVICE

Check the following list to be sure a service call is really necessary. A quick reference to this manual may
help you avoid an unneeded service call.
THE AIR CONDITIONER WILL NOT OPERATE.
Check if...
Wall plug disconnected.
House fuse blown or circuit breaker tripped.
Power is OFF.
Unit was turned off and then on too quickly.
TEMP Control set warmer than room temperature.
The current interrupter device is triped
AIR FROM UNIT DOES NOT FEEL COLD ENOUGH.
Check if...
FAN SPEED set at LOW.
TEMP Control set too warm.
Room temperature below 70°F (21°C).
Temperature sensing tube touching evaporator coil,
located behind front grille.
THE AIR CONDITIONER COOLING, BUT ROOM IS TOO WARM – ICE FORMING ON COOLING COIL BEHIND FRONT GRILLE.
Check if...
Outdoor temperature below 70°F (21°C)
Air filter may be dirty.
TEMP Control set too cold for night-time cooling.
THE AIR CONDITIONER COOLING, BUT ROOM IS TOO WARM .
Check if...
Dirty air filter – air restricted.
TEMP Control set too warm.
Front of unit is blocked by drapes, blinds, furniture, etc.
Air distribution is restricted.
Doors, windows, registers, etc. open. Cold air escapes.
Unit recently turned on in hot room.
THE AIR CONDITIONER TURNS ON AND OFF RAPIDLY.
Check if...
Outside temperature is extremely hot.
NOISE WHEN UNIT IS COOLING.
Check if...
Sound of fan hitting water from the moisture removal system. This is normal when humidity is high. Close doors, windows, and registers.
Window vibration – poor installation.
WATER DRIPPING INSIDE ROOM WHEN UNIT IS COOLING.
Check if...
The air conditioner is improperly installed.
WATER DRIPPING OUTSIDE WHEN UNIT IS COOLING.
Check if...
The unit is removing large quantities of moisture
from humid room.

TROUBLESHOOTING

Then...
Push plug firmly into wall outlet.
Replace fuse with time delay type or reset circuit breaker.
Push the power button.
Set unit off and wait 3 minutes before restarting.
Set TEMP Control to lower temperature.
Press the RESET button located on the power cord plug
If the RESET button will not stay engaged, discontinue use of the
air conditioner and contact a qualified service technician.
Then...
Push FAN SPEED button to set at HI.
Set TEMP Control to lower temperature.
Cooling may not occur until room temperature rises above 70°F (21°C)
Straighten tube away from evaporator coil.
Then...
To defrost the coil, set the MODE to FAN.
Clean air filter. Refer to Maintenance section of owner's manual.
To defrost the coil, set the MODE to FAN or "High Cool" with the
TEMP control to higher temperature.
Then...
Clean air filter. Refer to Maintenance section of owner's manual.
Set TEMP Control to lower temperature.
Clear blockage in front of unit.
Close doors, windows, registers, etc.
Allow additional time to remove stored heat from walls, ceiling, floor, and furniture.
Then...
Set FAN SPEED on HI to bring air past cooling coils faster.
Then...
Refer to installation instructions or check with installer.
Then...
Tilt air conditioner slightly to the outside to allow water drainage. Refer to
installation instructions or check with installer.
Then...
This is normal during excessively humid days.
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