Troubleshooting - Asko W6022 Use & Care Manual

Troubleshooting

The washer door will not open
1. Check that the main power switch is on.
2. Is there power? Check your home's
fuses (circuit breakers). The washer door
cannot be opened with the Key button if
power is off.
3. If nothing else works, the washer door
can be opened as follows:
• First check that there is no water left in
the machine. If there is any water left and
you are unable to run the Drain program,
empty the machine by detaching the drain
hose. This is described under the heading
"Checking the Filter and Drain pump", in
chapter 11, "Care and Cleaning".
• Ensure that main power switch is off.
• Open the hatch to the drain pump on the
bottom left as shown in the illustration. Use
the divider for the detergent compartment
as shown in the illustration.
• Remove the screws holding the red plas-
tic handle in place.
• Pull the handle and the door opens.
18
• Insert the handle back into its slot and
screw it tight. Close the hatch to the drain
pump.
If the washer door still will not open in the
normal way, contact the Customer Care
Center at the number listed at the bottom
of this page.
The machine will not start
1. Is the washer door properly closed?
Push it firmly.
2. Is there power? Check your home's
fuses.
Error messages
If an error has occurred during operation
the red fields around the buttons will blink
in various ways. In order
to exit error message
status after implementing
the measures below, turn
off the machine.
The error messages that
may be shown are:
The door is not closed
If L1 blinks you tried to start a program
with the washer door open. Close the door
and the program will start.
Drainage error.
If L3 blinks, there is something wrong with
the drain pump, check:
- that no objects are stuck in the drain hose
outlet.
- that the drain pump is not blocked by
foreign objects. Clean the pump (see the
"Care and cleaning" chapter).
- that there are no kinks in the drain hose.
After implementing corrective action, run
the Drain program or press the Key button
(door open) to empty the machine. If this
does not help, contact the Customer Care
Center at the number listed at the bottom
of this page.
Custumer Care Center
1-800-898-1879
www.askousa.com
L6
L1
L2
L5
L4 L3