Troubleshooting - Pansat 9500HDX User Manual

5 – TROUBLESHOOTING
If the unit is not functioning properly, use this guide to identify and troubleshoot some common causes.
If your problem cannot be solved using this guide, please contact your vendor to resolve the issue.
Problem
No Picture or
Sound
Black-and-white
Screen or V-Hold
The remote
controller is not
working
Distorted menu
screen
Not working
Possible causes
1. Wrong connection of the Component to
TV input Terminal
2. Wrong connection of HDMI cable to TV
3. Wrong connection of antenna cable
4. Wrong direction of antenna
5. No signal or weak signal
6. Wrong setting of channel information
in MENU screen
1. Your TV mode setting is different from the
broadcasting mode
1. Battery exhausted
2. Fluorescent light interfering with the remote
controller
3. Remote controller is incorrectly aimed
1. Improper brightness and contrast levels
of TV set
1. Process is down
1.
2.
3.
4.
5.
6.
1.
1.
2.
3.
1.
1.
18
Remedy
Connect two terminals correctly
Connect two terminals correctly
Connect the antenna cable
correctly
Adjust the direction of antenna
Check the cable connections,
Type the setting value correctly
Set TV to correct mode
Change the batteries
Try switching off the light
Aim the remote control at the
receiver
Adjust brightness and contrast to
lower levels
Unplug and plug the power code