spyware. Use an anti-virus program that includes anti-spyware protection
(your program may require an upgrade) to scan the computer and remove
spyware. For more information, go to support.dell.com and search for the
keyword spyware.
U N T H E
E L L
I A G N O S T I C S
R
D
D
is related to a software problem. See "Dell Diagnostics" on page 77.
Memory Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
I
F Y O U R E C E I V E A N I N S U F F I C I E N T M E M O R Y M E S S A G E
•
Save and close any open files and exit any open programs you are not using
to see if that resolves the problem.
•
See the software documentation for minimum memory requirements. If
necessary, install additional memory (see "Memory" on page 117).
•
Reseat the memory modules to ensure that your computer is successfully
communicating with the memory (see "Memory" on page 117).
•
Run the Dell Diagnostics (see "Dell Diagnostics" on page 77).
I
F Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S
•
Reseat the memory modules to ensure that your computer is successfully
communicating with the memory (see "Memory" on page 117).
•
Ensure that you are following the memory installation guidelines (see
"Memory" on page 117).
•
Run the Dell Diagnostics (see "Dell Diagnostics" on page 77).
Network Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
H E C K T H E N E T W O R K C A B L E C O N N E C T O R
C
firmly inserted into both the network connector on the back of the computer
and the network jack.
C
H E C K T H E N E T W O R K L I G H T S O N T H E N E T W O R K C O N N E C T O R
that no network communication exists. Replace the network cable.
If all tests run successfully, the error condition
—
Ensure that the network cable is
—
—
—
No light indicates
—
Solving Problems
93