HP StorageWorks 3800ux User Manual page 56

Troubleshooting
Table 9: Troubleshooting installation (Continued)
RESERVED displays when a disk eject is
attempted
EMPTY * displays when a disk eject is
attempted
TRANSPORT FULL displays when a
disk eject is attempted
SOURCE NOW EMPTY displays when a
disk eject is attempted
MAILSLOT FULL displays when a disk
eject is attempted
Operation
Forgot the password
56
Problem
HP StorageWorks 3800ux/7100ux Optical Jukebox User's Guide
Solution
The application software reserved the
element for its use or a security
configuration was set to prevent disk
ejection.
See "Setting an operating
configuration
" on page 41
Attempt the operation using your
application software.
This is not an error. There are no disks in
the jukebox.
The disk transport mechanism
already contains a disk. Refer to
your host and application software
documentation for recovery
procedures.
Attempt an EMPTY PICKER test
(see "Internal tests" on page 47).
If unsuccessful, contact your service
representative.
The application software moved the disk
from the slot you chose before your eject
command executed.
Press . You may have to
CANCEL
wait for the application software to
replace the disk into the slot before
attempting another eject.
Initiate an INIT ELEM STATUS
test (see"Internal tests" on page 47).
A disk is in the mailslot. To remove the
disk, select EJECT *, select the slot you
want the disk ejected from again, and
eject the disk.
Enter the default password (000
000 000).
If unsuccessful, contact your service
representative.
.