Troubleshooting - VTech Kidizoom camera User Manual

TROUBLESHOOTING

Go through this section if you experience difficulty in operating Kidizoom Camera™.
Problem
Program stops working
Image taken is not clear
Display on Kidizoom Camera™
LCD does not turn on
There is no picture on the TV
screen
No sound on TV
Picture is rolling or has bars or
lines on TV
Solution
1. Press the Reset Button with a paper clip. If this does
not solve the problem, please continue the following
steps.
2. Please make sure the camera is oFF.
3. Interrupt the power supply by removing the
batteries.
4. Let the camera sit for a few minutes without
batteries, then replace the batteries and press the
Reset Button again.
5. Turn the camera on. The camera should now be
ready to use again.
6. If the camera still does not work, replace the
batteries with an entire set of new batteries.
1. Check to see if the camera lens protection window
is clean.
1. Make sure there are 4 C (LR6/AA) batteries in the
camera. Hold the on/oFF button to turn it on.
2. Make sure the camera is not connected to a TV with
the A/V cable.
3. Make sure the camera is not in power saving mode.
Press the on/oFF button to turn it on.
1. Make sure that there are batteries in the camera
and that TV and VCR (if using) are plugged into
power outlets.
2. Make sure that the camera is turned on and the TV
and VCR (if using) are turned on.
3. Check the connections on the A/V cable between
the camera and the TV (or VCR, if using) and
review the appropriate connection procedure in this
manual.
4. Make sure that all cable plugs are securely inserted
into the appropriate ports.
5. Make sure that the TV is tuned to the appropriate
input channel.
1. Check if the TV volume is turned off or is in "Mute"
mode.
2. Try to increase the volume by pressing the
"up" volume button.
3. Check the audio and video connections between
the camera and the TV or VCR (if using).
4. Make sure that the TV is tuned to the appropriate
input channel.
1. Try to adjust the vertical or horizontal hold controls
(if available) on your TV.
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