VTech Kidizoom camera User Manual page 10

Cannot save files
The TV picture is black and white
There is a picture on the TV, but
no sound
When operating in environments that are subject to electrostatic discharge,
the camera may malfunction. If this occurs, reset the camera using the ON/OFF switch.
9
1. Check the memory status of both the internal
Kidizoom Camera™ memory and the SD memory
card (not included) if one has been inserted into the
camera.
2. Check your memory default setting (see procedure
in the Memory Manager section). If it is set to
use an SD memory card (not included), check
to make sure that the SD memory card is not
write-protected.
1. Non-matching color system
Make sure that the TV is set to the correct TV
system (e.g. PAL, NTSC or AUTO).
2. Cable connection problem
Make sure that the video cable is firmly connected
to the video input of the TV.
1. TV setting
Raise the volume of the TV, and make sure it is not
set to "Mute."
2. Cable connection problem
Make sure that the white and/or red plug is firmly
connected to the audio input of the TV.