Service And Spare Parts - Electrolux EMS2485 Instruction Book

EMS 2485
If the appliance does not function correctly,
please carry out the following checks before
contacting your local Service Force Centre.
If the oven does not come on:
• Check the appliance is connected correctly.
• Check that the oven is plugged in properly.
• Replace the fuse in the plug, if required, with anot-
her of the same rating and check that the plug has
been wired correctly.
• Check that the socket switch and/or the switch
from the mains supply to the oven are ON.
• Check that the socket is receiving power, by
plugging in an appliance you know to be working.
• Check that the the fuse in the fuse box is intact.
If the microwave does not function:
• The child safety lock may have been set.
• Check the controls are set correctly.
• Check settings/procedures against the instruction
booklet
• Check the door closes properly (if food particles or
other objects have become stuck inside the door,
it will not close properly and microwave cooking
will not take place).
• Check the start pad has been depressed.
• If the grill function has been used, the oven may not
have cooled sufficiently.
If after carrying out the above checks, the oven still
does not function correctly, contact your local
Electrolux Service Centre by telephoning:
IMPORTANT:
If you call out an engineer to a fault listed above,
or to repair a fault caused by incorrect use or
installation, a charge will be made even if the
appliance is under guarantee.

Service and spare parts

When you contact the service centre they will need
the following information:
1. Your name, address and postcode
2. Your telephone number
3. Clear concise details of the fault
4. The model number
5. Date of purchase
We suggest you make a note below so you have
the details to hand:
Model: EMS 2485
Serial Number: . . . . . . . . . . . . . . . . . . . . . . . . . . .
Date of Purchase: . . . . . . . . . . . . . . . . . . . . . . . .
In-guarantee customers should ensure the neces-
sary checks have been made as the engineer
will make a charge if the problem is not a
mechanical or electrical breakdown.
Please note that proof of purchase will be required
for in-guarantee calls.
Spare parts
Spare parts may be purchased through your local
Service Centre.
Customer care
For general enquiries concerning your Electrolux
appliance, or for further information on Electrolux
products, please contact your Customer Care
Department.
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