Service And Spare Parts; Technical Data; Guarantee Conditions; Standard Guarantee Conditions - Electrolux EMS2487 User Manual

EMS 2487

Service and spare parts

In the event of your appliance requiring
service, or if you wish to purchase spare
parts, please contact your local Electrolux
Service Force Centre.
Before calling out an engineer, please
ensure you have made the above checks.
When you contact the Service Force
Centre you will need to give the following
details:
1. Your name, address and post code
2. Your telephone number
3. Clear and concise details of the fault
4. The model and serial number of the
appliance (found on the rating plate)
5. The purchase date
In-guarantee customers should ensure
the necessary checks have been made
as the engineer will make a charge if
the problem is not a mechanical or
electrical breakdown.
Please note that proof of purchase will
be required for in-guarantee calls.

Technical data

Overall dimension :
Height 316 mm
Width 540 mm
Depth 416 mm
Cavity :
Height 210 mm
Width 350 mm
Depth 351 mm
UK Customer care
In the UK, please contact your local
Electrolux Service Force Centre by tele-
0870 5 929929
phoning:
Your telephone call will be automatically
routed to the Service Force Centre cove-
ring your post code area. For the address
of your local Service Force Centre and
further information about Service Force,
please visit the website at :
www.serviceforce.co.uk
For general enquiries concerning your
Electrolux appliance or for further infor-
mation on Electrolux products, please
contact our Customer Care Department
by letter or telephone at the address
below or visit our website at :
www.electrolux.co.uk:
Customer Care Department
Electrolux
55-77 High Street
Slough, Berkshire
SL1 1DZ
0 8705 950950 (*)
*calls to this number may be recorded
for training purposes.
Power 230-240 V,
50 Hz
Fuse 16A / 13 A UK
Power consumption 2750 W
Power output 900 W
Grill 1250 W
Volume 24 l
Weight 18 kg
MAFF rating E
26
EMS 2487

Guarantee conditions

Standard guarantee conditions

We, Electrolux, undertake that if within 24
months of the date of the purchase this
Electrolux appliance or any part thereof is
proved to be defective by reason only of
faulty workmanship or materials, we will,
at our option repair or replace the same
FREE OF CHARGE for labour, materials
or carriage on condition that:
• The appliance has been correctly
installed and used only on the electricity
supply stated on the rating plate.
• The appliance has been used for normal
domestic purposes only, and in accor-
dance with the manufacturer's instructions.
• The appliance has not been serviced,
maintained, repaired, taken apart or
tampered with by any person not autho-
rised by us.
• All service work under this guarantee
must be undertaken by an Electrolux
service centre.
• Any appliance or defective part replaced
shall become the Company's property.
• This guarantee is in addition to your
statutory and other legal rights.
Home visits are made between 8.30am
and 5.30pm Monday to Friday. Visits may
be available outside these hours in which
case a premium will be charged.
Exclusions
This guarantee does not cover:
• Damage or calls resulting from transpor-
tation, improper use or neglect, the
replacement of any light bulbs or remo-
vable parts of glass or plastic.
• Appliances found to be in use within a
commercial or similar environment, plus
those which are subject to rental agree-
ments.
• Products of Electrolux manufacture
which are not marketed by Electrolux.

European Guarantee

If you should move to another country
within Europe then your guarantee moves
with you to your new home subject to the
following qualifications:
The guarantee starts from the date
you first purchased your product.
The guarantee is for the same period
and to the same extent for labour and
parts as exist in the new country of
use for this brand or range of pro-
ducts.
This guarantee relates to you and
cannot be transferred to another user.
Your new home is within the European
Community (EC) or European Free
Trade Area.
The product is installed and used in
accordance with our instructions and
is only used domestically, i.e. a normal
household
The electrical supply complies with
the specification given in the rating
label.
The product is installed taking into
account regulations in your new country.
Before you move, please contact your
nearest Customer Care centre, listed
below, to give them details of your new
home. They will then ensure that the local
Service Organisation is aware of your
move and able to look after you and your
appliances.
France: Senlis +33 (0) 3 44 62 22 22
Germany :
Nürnberg +49 (0) 911 323 2600
Italy: Pordenone +39 (0) 1678 47053
Sweden:
Stockholm +46 (0) 20 78 77 50
UK: Slough +44 (0) 1753 219 898
27