GE Monogram ZEU30R Owner's Manual page 21

Before You (;all For Service...
ICadia,l ( ooklop
Save time
and money!
[{eview the cha_Ts
on the fidlowing
pa,¢_'_ first and you
may not ne(,d to call
fi,r service,.
PROBLEM POSSIBLE CAUSE
SURI?ACE UNITS " hnproper cookware being used. Use pans which are absolutely
WILL NOT MAINTAIN flat and match the diameter of the sm'tace unit selected.
A ROLLING BOIL OR
COOKING IS SLOW
COOKTOP FEELS " hnproper cookware being used. The glass cooktop surlaces may seeln
HOT hotter than vou are used to. This is normal. Use pans which are
absolutely fiat.
• A fllse in vom" home mav be blown or the circuit breaker tripped.
Replace the fllse or reset the circuit breaker;
SURFACE UNITS
DO NOT WORK
PROPERLY
SCRATCHES
(may appear as eraehs)
ON COOKTOP
GLASS SURFACE
AREAS OF
DISCOLORATION
ON THE COOKTOP
PLASTIC MELTED
TO THE SURFACE
PITTING (OR
INDENTATION)
OF THE COOKTOP
]_:QUENT
CYCLING OFF
AND ON OF
SURFACE UNITS
UNRESPONSIVE
KEYPAD
• Cooktop controls improperly set. Check to see that the
correct control is set fl)r the surtace unit you are using.
• Incorrect cleaning methods have been used. Scratches are not
removable. Tinv scratches will become less visible in time as a
result of cleaning.
• Cookware with rough bottoms being used or coarse particles (salt
or sand) were between the cookware and the surface of the cooktop.
Cookware has been slid across the cooktop sm'tace. To avoid
scratches, use the recommended cleaning procedures. Make sure
bottolllS of cookware are clean befl)re rise, and rise cookware
with
Slllooth bottoIl/s,
• Food spilloxers not cleaned before the next use. See the Gla.s.s
cooklo[ c:leaz_i*_g" section.
• Hot cooktop came into contact with plastic placed on the hot cooktop.
See the Glass sit@Ice - I_oh,alial /br /)erman(mt damaw section in the
Glass coo]¢1@ ch,aai_gg" section.
• A hot sugar mixture was spilled on the cooktop. Call a qualified
technician fl_r replacement.
• hnproper cookware being used. Use only fiat cookware to
minimize cx clin*
• The keypad is contaminated. Clean the keypad.
• _Mfit tot the keypad area to cool down. Remove all items from the
keypad area. Tm'n the power to the cooktop on and off at the fllse box
or circuit breaker.
21