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Maytag Side by Side Refrigerator Owner's Manual: Before You Call For Service; Troubleshooting; Fresh Food Features

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B
EFORE YOU CALL FOR SERVICE
Review this chart of troubleshooting tips first...you may not need to call for service at all.
PROBLEM
Freezer control and lights
are on, but compressor
is not operating
Deli drawer temperature
is too warm
Refrigerator does not
operate
Refrigerator still won't
operate
Food temperature
is too cold
Food temperature
appears too warm
Refrigerator has an odor
Water droplets form on
outside of refrigerator
Water droplets form on
inside of refrigerator
Noise, sounds and
vibrations
Deli/Crisper drawers do not Contents of drawer, or positioning of items
close freely
Refrigerator runs too
frequently
POSSIBLE CAUSES
Refrigerator is in defrost mode.
Control settings are too low.
Freezer controls are set too low.
Drawer is improperly positioned.
Refrigerator is not plugged in.
Freezer control is not on.
Fuse is blown, or circuit breaker needs to be
reset.
Power outage has occurred.
Unit is malfunctioning.
Condenser coils are dirty.
Refrigerator or freezer controls are set too high. See Installation section on how to adjust controls.
Door is not closing properly.
Controls need to be adjusted.
Condenser coils are dirty.
Rear air grille is blocked.
Prolonged door openings.
Compartment is dirty or has odor-causing food. See Care and Cleaning section.
Check gaskets for proper seal.
Humidity levels are high.
Controls require adjustment.
Humidity levels are high or door has been
been opened frequently.
Check gaskets for proper seal.
Normal operation.
Cabinet not level.
in the surrounding compartment could be
obstructing drawer.
Drawer is not in proper position.
Refrigerator is not level.
Drawer channels are dirty or need treatment.
Doors have been opened frequently or for
long periods of time.
Humidity or heat in surrounding area is high.
Food has recently been added.
Unit is exposed to heat by environment or
by appliances nearby.
Condenser coils are dirty.
Controls need to be adjusted.
Door is not closing properly.
WHAT TO DO
Normal operation. Wait 40 minutes to see if refrigerator restarts.
See section on Deli drawer to adjust controls.
See controls section in Installation on how to adjust your
controls.
See section on Deli drawer in Fresh Food Features to verify
drawer positioning.
Plug in unit.
See controls section in Installation on how to adjust your
controls.
Replace blown fuses. Reset circuit breaker.
Call local power company listing to report outage.
Unplug refrigerator and transfer food to another unit. If another
unit is not available, place dry ice in freezer section to preserve
food. Warranty does not cover food loss.
Contact service for assistance.
Clean according to care and cleaning instructions.
Refrigerator is not level. See Installation Instructions.
Check gaskets for proper seal. Clean, if necessary.
Check to see if something is preventing door from closing.
See Installation section on how to adjust controls.
Clean according to cleaning instructions. See page 13.
Check the positioning of food items in refrigerator to make sure
grille is not blocked. Rear air grilles are located under crisper
drawers.
Minimize door openings.
See cleaning guide in Care and Cleaning section.
Normal during times of high humidity.
See Installation section on how to adjust controls
See Installation section on how to adjust controls.
Minimize door openings. Organize food items efficiently to
assure door is open for as short a time as possible.
See cleaning guide in Care and Cleaning section.
See Normal Operating Sounds.
Level cabinet.
Reposition food items and containers to avoid interference with
the drawers.
See Fresh Food section to verify drawer.
See Installation Instructions.
Clean drawer channels with warm, soapy water. Rinse and dry.
Apply a thin layer of petroleum jelly to drawer channels.
Minimize door openings. Organize food items efficiently to
assure door is open for as short a time as possible.
Normal operation.
Allow time for recently added food to reach refrigerator or
freezer temperature.
Evaluate your unit's environment. Unit may need to be moved
to run more efficiently.
See Care and Cleaning section.
See Installation.
Refrigerator is not level. See Installation Instructions.
Check gaskets for proper seal. Clean, if necessary.
Check to see if something is preventing door from closing.
18

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