B
EFORE YOU CALL FOR SERVICE
Ice and Water
PROBLEM
Water appears cloudy
Particles in water and/or
ice cubes
No indicator lights are lit
on dispenser control
(select models)
Neither ice nor water is
dispensed when pads are
pushed (select models)
Ice maker is not producing
enough ice or ice is
malformed (select models)
Ice maker is not producing
ice (select models)
Unit is leaking water
Ice forms in inlet tube to
ice maker
Water flow is slower than
normal
Dispenser water is not cold
19
,
.
CONT
POSSIBLE CAUSES
Air or air bubbles in water.
Carbon dust from water filter cartridge.
Concentrations of minerals in water will form
particles when water becomes frozen and melts.
Freezer door is not closed.
Refrigerator is not plugged in.
Fuse is blown, or circuit breaker needs to be reset.
Power outage has occurred.
Refrigerator is in Sabbath Mode (select models).
Freezer door is not closed.
Water tank is filling.
Ice maker or ice maker-equipped unit has just
recently been installed or a large amount of ice
has just been used.
Water filter is clogged or needs to be changed.
Ice maker has just recently been installed
or a large amount of ice has just been used.
Water pressure is too low.
Water filter is clogged or needs to be changed.
Improper water valve was installed.
Ice maker arm is not in correct position.
Household water supply is not reaching water valve. Check water connection procedure in your Installation Instructions.
Copper or plastic tubing has kinks.
Water pressure is too low.
Check freezer temperature.
Ice bin is not installed properly.
Plastic tubing was used to complete water
connection.
Improper water valve was installed.
Water pressure is low.
Freezer temperature is too high.
Water pressure is low.
Improper water valve was installed.
Copper or plastic tubing has kinks.
Water filter is clogged or needs to be changed.
Refrigerator has been recently installed.
Water supply in holding tank has been depleted.
Water has settled into water lines outside holding
tank and has warmed to room temperature.
WHAT TO DO
This is normal when first using dispenser and will disappear with use.
Initial water ejected through cartridge may contain harmless carbon
dust flushed from cartridge. Particles are safe for consumption. Will
disappear after the first few uses.
Particles are not harmful and naturally occur in water supplies.
Verify that freezer door is closed. Power is removed from the control
when freezer door is opened.
Plug in unit.
Replace any blown fuses. Check circuit breakers for any tripped circuits.
Call local power company listing to report outage.
See Dispenser Features section for further information.
Verify that freezer door is closed. Power is removed from the control
when freezer door is opened.
At initial use, there is an approximate 45-second delay in dispensing
while the internal water tank is filling.
Wait 24 hours for ice production to begin and for ice maker to
restock after emptied.
Change water filter.
Wait 24 hours for ice production to begin and for ice maker to
restock after emptied.
Low water pressure can cause valve to leak. Water pressure must be
between 20 to 100 pounds per square inch to function properly. A
minimum pressure of 35 pounds per square inch is recommended for
units with water filters.
Change water filter.
Check water connection procedure in your Installation Instructions. Self-
piercing and
" saddle valves cause low water pressure and may
3
Ú
16
clog the line over time. The manufacturer is not responsible for property
damage due to improper installation or water connection.
Confirm ice maker arm is down. See Freezer Features section in your
owner's manual for details.
Turn off water supply and remove kinks. If kinks cannot be removed,
replace tubing.
Water pressure must be between 20 to 100 pounds per square
inch to function properly. A minimum pressure of 35 pounds per
square inch is recommended for units with water filters.
See the controls section in your owner's manual for assistance
on how to adjust your controls. Freezer must be between 0 to
2° F (-18 to -17° C) to produce ice.
See Ice Bin section for proper installation and alignment.
The manufacturer recommends using copper tubing for installation.
Plastic is less durable and can cause leakage. The manufacturer is
not responsible for property damage due to improper installation
or water connection.
Check water connection procedure in your Installation Instructions. Self-
piercing and
3
Ú
" saddle valves cause low water pressure and may clog
16
the line over time. The manufacturer is not responsible for property
damage due to improper installation or water connection.
Water pressure must be between 20 to 100 pounds per square
inch to function properly. A minimum pressure of 35 pounds per
square inch is recommended for units with water filters.
See controls section in chapter called Installing Your Refrigerator on
how to adjust your controls. Freezer is recommended to be between
0 to 2° F (-18 to -17° C).
Water pressure must be between 20 to 100 pounds per square
inch to function properly. A minimum pressure of 35 pounds per
square inch is recommended for units with water filters.
Check water connection procedure in your Installation Instructions. Self-
piercing and
3
Ú
" saddle valves cause low water pressure and may clog
16
the line over time. The manufacturer is not responsible for property
damage due to improper installation or water connection.
Turn off water supply and remove kinks. If kinks cannot be removed,
replace tubing.
Change water filter.
Allow approximately 12 hours for water in holding tank to chill.
Discard first glass of water and refill.

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