HP 3PAR StoreServ 10000 Specifications page 29

QuickSpecs
Warranty
3 Year, On-site Warranty Service. 7x24 4-hour remote response with next business day on-site response
HP warrants only that the Software media will be free of physical defects for a period of ninety (90) days from delivery.
For more information about HP's Global Limited Warranty and Technical Support, visit:
http://www.hp.com/products/storageworks/warranty
Services Included with the
Product
Service and Support
Discover, plan, and design Choose from a rich portfolio of services to make the most of 3PAR StoreServ 10000 Storage (Titan
One year of HP Software Support, standard 9x5 business hours (software advisory and remedial
software telephone support, new version license rights, and media and documentation distribution
service).
Services to accelerate time to results
HP Storage Services bring you a rich portfolio of consulting and support services designed to add
value to our core storage products and solutions. We have the know-how and experience to put
storage technology to work for you. We work closely with you as your strategic partner, leveraging
our full services portfolio to make sure that everything works to optimize your enterprise.
Choose from services aligned to our storage product offerings and lifecycle. From mission-critical
onsite services to innovative web-based remote support, you choose the precise level of attention
and support your business demands.
Plus / Saturn - PL 4F), so you can efficiently and affordably consolidate, manage, and extract value
from unstructured data.
Start here to understand your data protection options. Next, develop a methodical plan and design
the optimal 3PAR StoreServ 10000 Storage (Titan Plus / Saturn - PL 4F)that addresses your unique
technology requirements.
HP Storage Efficiency Analysis - HP Storage Efficiency Analysis (SEA) combine tool-based fact
gathering and HP's expertise for a quick path to identify immediate issues and their resolution, and
helps customer realize the benefits of HP Storage Technology
http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA3-6727ENW.pdf
HP Storage Impact Analysis - This service provides assessment service to analyze your current
storage and evaluate the impact of change to the infrastructure. It is ideal for customers looking to
achieving top utilization of your storage technology and assessing the likely impact of data growth
and future projects that require storage.
1174ENW.pdf
HP Storage Modernization service Storage Modernization helps customers seamlessly position
themselves to integrate the latest technological advancements in storage effectively. It helps clients
modernize, reduce costs, and improve quality of service through the execution of process and
technology changes to achieve demand management.
DA - 14103 Worldwide — Version 19 — January 17, 2014
HP 3PAR StoreServ 10000 Storage
http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA4-
Page 29