Page 1 11609 49th Place West Mukilteo, WA 98275-4255 Phone: (800) 524-0024 (425) 349-1000 Fax: (425) 349-1010 www.tonecommander.com 40d120 Installation Instructions ® ® 13-102633 Rev. H August 2001...
Page 2 · updated Translation Order Guides · added Translation Order Guides for Nortel National ISDN-2 © 2001, Tone Commander Systems, Inc. All rights reserved. Printed in USA Tone Commander is a registered trademark of Tone Commander Systems, Inc. Page 2 13-102633 Rev. H...
Page 3: Table Of Contents
Tone Commander 40d120 Installation Instructions Contents Introduction................4 Using This Manual .
Page 4: Introduction
40d120. Using This Manual Tone Commander consoles are easy to install and configure. The step by step instructions in this manual guide the installer through the installation, preliminary testing, programming, and operational testing of the 40d120.
Page 5: Feature And Operational Differences Between Isdn Versions
Tone Commander 40d120 Installation Instructions Feature and Operational Differences Between ISDN Versions National ISDN Features Not Supported in National ISDN · Automatic Callback (due to lack of uniform multiple callback support) · Priority Calls (Dial Call Waiting) · Inspect Feature Key ·...
Page 6: Site Requirements
Tone Commander 40d120 Installation Instructions Site Requirements The 40d120 consoles should be installed in a clear work space and away from plants that require frequent watering or counters that tempt the placement of beverages. Ambient Environmental Requirements It is recommended that the same environmental conditions be maintained for the consoles as one would maintain for a personal computer (PC) or data terminal.
Page 7 Tone Commander 40d120 Installation Instructions Line 30: This is the total number of sequential PDN call appearances that will be assigned, beginning at the call appearance number listed on Line 28. For a single console configuration, the recommended value is “8”. For multiple console configurations, see page 73.
Page 8 Tone Commander 40d120 Installation Instructions Lucent 40d120 Translation Order Guide #1 National ISDN Primary Directory Number Configuration – Tone Commander 40d Console 1. Customer Name: Tone Commander 2. Customer Contact: Steve Walker 11609 49th Place West 3. Service Address: 4. Billing Telephone #:...
Page 9 Tone Commander 40d120 Installation Instructions Lucent 40d120 Translation Order Guide #2 National ISDN Recommended Switch Configuration Group Definition Configuration Group: TCS40DNI CPE Component: Range: RMK: Tone Commander 40d ISDN Console Button List: Button Feature Action Parameter Description /CPANSBK ANSBACK Call Park Answer Back...
Page 10 Tone Commander 40d120 Installation Instructions Lucent 40d120 Translation Order Guide #3 National ISDN Primary Directory Number Configuration – Tone Commander 120d Console, DSS Keys 1-30 1. Customer Name: Tone Commander 2. Customer Contact: Steve Walker 11609 49th Place West 3. Service Address: 4.
Page 11 Tone Commander 40d120 Installation Instructions Lucent 40d120 Translation Order Guide #4 National ISDN Shared Call Appearance Assignments – Tone Commander 120d Console, DSS Keys 1-30 PDN for DSS keys 1-60: ______________________ 425-349-1100 Manual Directory Number CA # Ringing Pattern Key #...
Page 12 Tone Commander 40d120 Installation Instructions Lucent Completing the Translation Order Guide for Lucent Custom ISDN Custom ISDN Translation Order Guide #1 (page 103): Lines 1-4: Enter the Customer Name, Customer Contact, Service Address, and Billing number. Line 5: Enter the Digital Subscriber Loop Telephone # (if known). This is the Primary Directory Number of the 40d.
Page 13 Tone Commander 40d120 Installation Instructions Translation Order Guides #6-8 (pages 108-110): Follow the instructions for Translation Order Guides #3-5, using the Primary Directory Number that is assigned to the second 60 DSS/BLF positions (keys 61-120). On line 14, enter the PDN for the first 60 DSS/BLF positions (keys 1-60).
Page 14 Tone Commander 40d120 Installation Instructions Lucent 40d120 Translation Order Guide #1 Custom ISDN Primary Directory Number Configuration –Tone Commander 40d Console 1. Customer Name: Tone Commander 2. Customer Contact: Steve Walker 11609 49th Place West 3. Service Address: 4. Billing Telephone #:...
Page 15 Tone Commander 40d120 Installation Instructions Lucent 40d120 Translation Order Guide #2 Custom ISDN Recommended Switch Configuration Group Definition Configuration Group: TCS40D CPE Component: Range: RMK: Tone Commander 40d ISDN Console Button List: Button Feature Action Parameter Description [1-4]COM ISDN Intercom...
Page 16 Tone Commander 40d120 Installation Instructions Lucent 40d120 Translation Order Guide #3 Custom ISDN Primary Directory Number Configuration – Tone Commander 120d Console, DSS Keys 1-60 1. Customer Name: Tone Commander 2. Customer Contact: Steve Walker 11609 49th Place West 3. Service Address: 4.
Page 17 Tone Commander 40d120 Installation Instructions Lucent 40d120 Translation Order Guide #4 Custom ISDN Shared Call Appearance Assignments – Tone Commander 120d Console, DSS Keys 1-30 PDN for DSS keys 1-60: ______________________ 425-349-1100 Manual Directory Number CA # Ringing Pattern Key #...
Page 18 Tone Commander 40d120 Installation Instructions Nortel Completing the Translation Order Guide for Nortel National ISDN-1 National ISDN-1 Translation Order Guide #1 (page 111): Lines 1-4: Enter the Customer Name, Customer Contact, Service Address, and Billing number. Line 5: Enter the 3-digit carrier access code for the desired long distance carrier.
Page 19 Tone Commander 40d120 Installation Instructions Nortel 40d120 Translation Order Guide #1 National ISDN-1 Primary Directory Number Configuration – Tone Commander 40d Console 1. Customer Name: Tone Commander 2. Customer Contact: Steve Walker 11609 49th Place West 3. Service Address: 4. Billing Telephone #: (425) 349-1000 5.
Page 20 Tone Commander 40d120 Installation Instructions Nortel 40d120 Translation Order Guide #2 National ISDN-1 Primary Directory Number Configuration – Tone Commander 120d Console, DSS Keys 1-60 1. Customer Name: Tone Commander 2. Customer Contact: Steve Walker 11609 49th Place West 3. Service Address: 4.
Page 21 Tone Commander 40d120 Installation Instructions Nortel 40d120 Translation Order Guide #3 National ISDN-1 Shared Call Appearance Assignments – Tone Commander 120d Console, DSS Keys 1-30 PDN for DSS keys 1-60: ______________________ 425-349-1100 Network MADN Directory Number Primary Ringing Bridging Key #...
Page 22 Tone Commander 40d120 Installation Instructions Nortel Completing the Translation Order Guide for Nortel National ISDN-2 National ISDN-2 Translation Order Guide #1 (page 119): Lines 1-4: Enter the Customer Name, Customer Contact, Service Address, and Billing number. Line 5: Enter the 3-digit carrier access code for the desired long distance carrier.
Page 23 Tone Commander 40d120 Installation Instructions Nortel 40d120 Translation Order Guide #1 National ISDN-2 Primary Directory Number Configuration – Tone Commander 40d Console 1. Customer Name: Tone Commander 2. Customer Contact: Steve Walker 11609 49th Place West 3. Service Address: 4. Billing Telephone #: (425) 349-1000 5.
Page 24 Tone Commander 40d120 Installation Instructions Nortel 40d120 Translation Order Guide #2 National ISDN-2 Primary Directory Number Configuration – Tone Commander 120d Console, DSS Keys 1-60 1. Customer Name: Tone Commander 2. Customer Contact: Steve Walker 11609 49th Place West 3. Service Address: 4.
Page 25 Tone Commander 40d120 Installation Instructions Nortel 40d120 Translation Order Guide #3 National ISDN-2 Shared Call Appearance Assignments – Tone Commander 120d Console, DSS Keys 1-30 PDN for DSS keys: ______________________ 425-349-1100 Network MADN Directory Number Primary Ringing Bridging Key #...
Page 26 Tone Commander 40d120 Installation Instructions Siemens Completing the Translation Order Guide for Siemens National ISDN National ISDN Translation Order Guide #1 (page 127): Lines 1-4: Enter the Customer Name, Customer Contact, Service Address, and Billing number. Line 5: Enter the local 3-digit area code.
Page 27 Tone Commander 40d120 Installation Instructions Siemens 40d120 Translation Order Guide #1 National ISDN Primary Directory Number Configuration – Tone Commander 40d Console 1. Customer Name: Tone Commander 2. Customer Contact: Steve Walker 11609 49th Place West 3. Service Address: 4. Billing Telephone #: (425) 349-1000 5.
Page 28 Tone Commander 40d120 Installation Instructions Siemens 40d120 Translation Order Guide #2 National ISDN Primary Directory Number Configuration – Tone Commander 120d Console, DSS Keys 1-60 1. Customer Name: Tone Commander 2. Customer Contact: Steve Walker 11609 49th Place West 3. Service Address: 4.
Page 29 Tone Commander 40d120 Installation Instructions Siemens 40d120 Translation Order Guide #3 National ISDN Shared Call Appearance Assignments – Tone Commander 120d Console, DSS Keys 1-60 PDN for DSS keys 1-60: ______________________ 425-349-1100 Alerting Alerting Directory Number DNCA Directory Number DNCA...
Page 30: Installation
Tone Commander 40d120 Installation Instructions Installation Important Safety Instructions 1. Never install telephone wiring during a lightning storm. 2. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. 3. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.
Page 31: Console Assembly
Tone Commander 40d120 Installation Instructions Console Assembly (bottom view) 1. Install the handset cradle on the 40d console using the screws provided. The cradle is usually installed on the left side, near the handset jack, but may be installed on either side of the console.
Page 32: Console Connections
Tone Commander 40d120 Installation Instructions Console Connections (DH ) (DL) (DL) (DH) (PS+) (PS-) (N/C) (TIP) (RING) (N/C) (PS-) (PS+) Line/Power Line/Power RS-232 Programming Option testing Serial Switch Switches only Port Figure 3 – 40d and 120d Console Rear Panel...
Page 33 120d DSS consoles. Power supplies may be installed at the console location or in a remote equipment room. Use only the Tone Commander 40d120 Power Supply (model #102612) with the following ratings: 120 VAC @60 Hz POWER Refer to Figure on page 34.
Page 34 Tone Commander 40d120 Installation Instructions Figure 4 – Typical Installation Page 34 13-102633 Rev. H...
Page 35: System Programming
A parameter or feature may be altered at any time without reprogramming the entire system. The PC-based Setup Utility provided with the 40d120 offers a user interface that simplifies setup and name/number entry. Please refer to the 40d120 Setup Utility User’s Guide, doc. #14-280177, that accompanies the utility diskette.
Page 36: Password Protection
Tone Commander 40d120 Installation Instructions Password Protection To prevent inadvertent or unauthorized changes to console programming, you can enable password protection. Passwords consist of four digits entered with the dial pad or the Setup Utility. Three separate passwords are provided:...
Page 37 Tone Commander 40d120 Installation Instructions [SETUP] Enter New Password: **** ReEnter New Password: **** NEXT <-- --> DELETE ABORT DONE · Enter the new password with the dial pad. · Select NEXT, then enter the new password again for confirmation.
Page 38 Tone Commander 40d120 Installation Instructions Lucent National ISDN ® Figure 5 – 40d Console Default Key Assignments, Lucent National ISDN Page 38 13-102633 Rev. H...
Page 39 Tone Commander 40d120 Installation Instructions Lucent Custom ISDN ® Figure 6 – 40d Console Default Key Assignments, Lucent Custom ISDN 13-102633 Rev. H Page 39...
Page 40 Tone Commander 40d120 Installation Instructions Nortel National ISDN ® CALL FWD Figure 7 – 40d Console Default Key Assignments, Nortel National ISDN Page 40 13-102633 Rev. H...
Page 41 Tone Commander 40d120 Installation Instructions Siemens National ISDN ® Figure 8 – 40d Console Default Key Assignments, Siemens National ISDN 13-102633 Rev. H Page 41...
Page 42 Tone Commander 40d120 Installation Instructions ® Key positions 61-120 are Add 120 to all numbers for 120d console #2, accessed by first pressing the 240 for 120d #3, 360 for 120d #4. SHIFT key on the 40d console. Figure 9 – 120d DSS Key Numbers Page 42 13-102633 Rev.
Page 43: Configuration Sheet Preparation
Tone Commander 40d120 Installation Instructions Configuration Sheet Preparation The configuration sheets attached to the back of this manual (starting on page 133) should be filled in with the setup information for this installation. Instructions for each configuration sheet table, and sample configuration sheets, are included in this chapter.
Page 44 Tone Commander 40d120 Installation Instructions 40d120 Configuration Sheet #1 SPID and PDN Numbers SPID (3-20 digits maximum; 42534910000101 exactly 10 digits for Lucent Custom ISDN) 4253491000 (10 digits required for proper operation) Lucent National ISDN ISDN Version Lucent Custom ISDN...
Page 45 Tone Commander 40d120 Installation Instructions Selecting the Console · Select SPID from the Setup menu. The SPID menu for the 40d console will be displayed. 40d: S/W 2.11 H/W 1.23 [SPID] SPID: PDN: SWITCH: NORTEL NI-1 NEXT LAST EDIT EXIT ·...
Page 46 Tone Commander 40d120 Installation Instructions Adding (Installing) 120d Consoles IMPORTANT – This option is only available for connected 120d consoles that have not previously been installed, or previously installed 120d consoles that have been removed (uninstalled) using the procedure described in the Removing 120d Consoles section below.
Page 47: Key Mapping
Tone Commander 40d120 Installation Instructions Key Mapping Most call processing functions can be assigned to any 40d key. All keys except the MAINT, VOL, SHIFT, and Hold Loop keys are programmable. Available key assignments are listed below. NOTE – Ring Delay and network features must be assigned to buttons with indicator lamps.
Page 48 Tone Commander 40d120 Installation Instructions Configuration Sheet Fill out Configuration Sheet #2 (page 134) with key locations, network button numbers, and dial access numbers. · Select KEYS from the Setup menu. · Key assignments can be restored to the factory defaults as shown on pages 38-41 by selecting RESET.
Page 49 Tone Commander 40d120 Installation Instructions Call Forward Key With National ISDN, in addition to the network feature code, a forward-to number National ISDN (18 digits maximum) must be entered in the FORWARD NUMBER field. FUNCTION: Call Forward [EDIT] NETWORK BUTTON:...
Page 50 Tone Commander 40d120 Installation Instructions Intercom Keys Up to four keys may be designated as intercom keys. Intercom calls are originated by pressing an intercom key. Incoming calls to an intercom call appearance are queued for answering, as with other calls.
Page 51: Call Queues
Tone Commander 40d120 Installation Instructions Call Queues Incoming ringing calls are prioritized for answering, based on either the ISDN Call Identifier (ICI) or the call appearance that the call is ringing on. This determines which one of nine call queues (0-8) the call is initially placed in;...
Page 52 Tone Commander 40d120 Installation Instructions With Lucent Custom ISDN, all Incoming Call Identifiers are sent from the network. Lucent Custom ISDN The Incoming Call Identifiers listed below are predefined. You can add other call types as needed. Network Default Display...
Page 53 Tone Commander 40d120 Installation Instructions 40d120 Configuration Sheet #3 National ISDN Call Queues Default Actual Default Default Actual Actual Timeout Setting Timeout 40d Internal Identifier Queue Setting Setting Value Queue (000-999 Number (0-8) (0-8) Number (seconds) seconds) External Internal Intercom...
Page 54 Tone Commander 40d120 Installation Instructions 40d120 Configuration Sheet #3 Lucent Custom ISDN Call Queues Default Actual Default Default Actual Actual Timeout Setting Timeout Network Identifier Queue Setting Setting Value Queue (000-999 Number (0-8) (0-8) Number (seconds) seconds) External Internal All from...
Page 55 Tone Commander 40d120 Installation Instructions Editing Incoming Call Identifier Queue Assignments · Select QUEUE from the Setup menu. The Queue menu will be displayed. QUEUE MENU [QUEUE] EXIT · Select ICI from the Queue menu. The ICI menu will be displayed.
Page 56 Tone Commander 40d120 Installation Instructions Lucent Adding Incoming CalI Identifiers Custom ISDN New ICIs may be added, if call types other than those preprogrammed in the console are sent from the central office. · While the ICI screen is displayed, select ADD to to add a new call identifier.
Page 57 Tone Commander 40d120 Installation Instructions Adding Call Appearances to Queues Any call appearance may be assigned to a queue. All calls ringing on that call appearance will be prioritized for answering based on the call appearance number, not the Incoming Call Identifiers.
Page 58 Tone Commander 40d120 Installation Instructions Editing Call Appearance Queue Assignments · Select QUEUE from the Setup menu. The Queue menu will be displayed. QUEUE MENU [QUEUE] EXIT · Select CA from the Queue menu. The Call Appearance menu will be displayed.
Page 59: Timers
Tone Commander 40d120 Installation Instructions Timers Calls on hold will recall the console after a timeout period. Separate timers are provided for Hold Recall, Page Recall, Call Back Recall, NXF (incomplete transfer) Recall, and Ring Delay. If the console is configured for Lucent Custom ISDN, there will be an additional timer for Callback Recall.
Page 60: Recall Timers
Tone Commander 40d120 Installation Instructions 40d120 Configuration Sheet #4 Recall Timers Default Actual Value Timer Value (000-999 seconds) (seconds) Ring Delay Hold Recall Page Recall Call Back Recall NXF Recall Loop Setup Default Value Default Value • Non-reserved = N •...
Page 61: Loop Setup
Tone Commander 40d120 Installation Instructions Loop Setup Each call appearance (loop) provided by the telco must be set at the console with the same loop feature that is assigned at the central office. The following options are available: NOTE – The Ring Delay function works only on loops set for Terminate (inbound calls only).
Page 62: Names/Autodial Programming
Tone Commander 40d120 Installation Instructions Names/Autodial Programming An internal 1000 name database identifies callers by name when only directory number information is sent from the central office. Name/number entries may also be assigned to DSS keys on the 120d consoles to simplify call transferring and station dialing.
Page 63 Tone Commander 40d120 Installation Instructions 120d _____ Configuration Sheet #5, DSS Keys 1-30 DSS keys are numbered vertically on the console – see page 42. Directory DSS or Autodial User Name Number Number (18 max.) (7 max.) (10 max.) (18 max.)
Page 64 Tone Commander 40d120 Installation Instructions Programming Procedure · Press the MAINT key to enter Maintenance Mode. MAINTENANCE MAIN MENU NAMES TIME STATS SETUP DIAG EXIT · Select NAMES from the Maintenance Main Menu to enter autodial programming mode. The current name database entries will be displayed by phone number order.
Page 65 Tone Commander 40d120 Installation Instructions · Select NEXT to move the cursor to the DN field. · Using the dial pad, enter the full telephone number as sent by the telco for incoming calling name lookup. The display will show the number being entered. The character position will advance automatically in this field.
Page 66: Time Of Day Clock
Tone Commander 40d120 Installation Instructions Time of Day Clock · Press the MAINT key to enter Maintenance Mode. MAINTENANCE MAIN MENU NAMES TIME STATS SETUP DIAG EXIT · Select TIME. The Time menu, along with the current time, will be displayed.
Page 67: Statistics
40d. All statistics can be reset by the user. Statistics and console error logs can be saved to a PC and printed with the 40d120 Setup Utility. Please refer to the 40d120 Setup Utility User’s Guide, doc. #14-280177, that accompanies the utility diskette.
Page 68: Diagnostics
System Diagnostics System diagnostics are accessed by selecting DIAG from the maintenance main menu. Use this option when directed to do so by Tone Commander Customer Service. 120d Startup Diagnostics When power is applied to a 120d console, the busy lamps in columns 2-6 indicate various states during initialization with the network.
Page 69 Tone Commander 40d120 Installation Instructions Figure 10 – 120d Console Diagnostic Indicators 13-102633 Rev. H Page 69...
Page 70 Tone Commander 40d120 Installation Instructions Lamp Diagnostic Status U Synchronized/Activated U Synchronized/Not Activated U Activation Only Sealing Current/U Not Synchronized No Sealing Current/U Not Synchronized No TE Present/No Line Present Seal Current/U Synchronized, No TE Not Activated/EOC Loopback MLT Insertion Loss Test...
Page 71: Paging
Tone Commander 40d120 Installation Instructions Paging The Tone Commander PA-40 Paging/Chime module may be used to interface the 40d console to a paging system. The module includes a night bell chime, and background music control and connects directly to a standard analog “POTS”...
Page 72: Call Forwarding
Tone Commander 40d120 Installation Instructions Call Forwarding Forward to Voice Mail or Other Extension The Call Forward key can be used to forward calls to voice mail or another extension (night attendant, guard station, etc.). No other hardware is required to set up the 40d with this option. To set the forward-to extension number, see page 49.
Page 73: Multiple Consoles
(shortened). In this example two 40d consoles will be sharing ten call appearances. Network Programming Issues Prior to placing your telco order, please fill out the 40d120 Translation Order Guide #1 for each 40d console as explained below. Console #1 Order twelve Primary Directory Number (PDN) call appearances, beginning at button #1.
Page 74: Main And Backup
Tone Commander 40d120 Installation Instructions Console #1 · Press the MAINT key to enter Maintenance Mode. · Select SETUP . The Setup menu will be displayed. · Select LOOPS from the Setup menu. Current loop settings will be displayed. · Program call appearances 1 through 10 and 13 as Terminate (T), 11 and 12 as Originate (O), and 14 through 22 as Unused (blank).
Page 75 Tone Commander 40d120 Installation Instructions Console Programming Issues Console #1 · Press the MAINT key to enter Maintenance Mode. · Select SETUP . The Setup menu will be displayed. · Set up the loops as in the Shared Call Appearances section for console #1 above.
Page 76: Main & Message Center
#1 and the message attendant will operate console #2. In this application, the PDN of console #1 is also the LDN of the user. Network Programming Issues Prior to placing your telco order, please fill out the 40d120 Translation Order Guide #1 sheet for each 40d console as instructed below. Console #1 Order the desired quantity of PDN call appearances, beginning at button #1.
Page 77: Troubleshooting
• Reseat the modular jack connectors of the console mounting cord at the 40d120 Power Supply (#102612) or alternate console power supply and at the console. • Verify that the 40d120 Power Supply or alternate console power supply is plugged into a live AC power receptacle.
Page 78 Tone Commander 40d120 Installation Instructions The RUN/MON switch is set to the MON position. Return it to RUN position Screen 3 to resume normal console operation. • If the display shown in Screen 3 above does not appear, temporarily remove power, reapply it, and repeat Steps 1 through 3.
Page 79 Tone Commander 40d120 Installation Instructions 1. Determine which display continues to show: Screen 4, 5, or 6. 2. Undertake the recommended troubleshooting procedures for the specific display shown. If Screen 4 is showing continuously: • Check all line connections from the telco interface to the jack on the rear panel of the console.
Page 80 Tone Commander 40d120 Installation Instructions DIAL Call Setup 5720* XX:XX Screen 9 then: DIAL Ringing 5720* XX:XX Screen 10 Only if the called party answers, the display will update to: TALK Outgoing 5720* XX:XX Screen 11 * This field may indicate a 10-digit, 7-digit, or abbreviated directory number (DN). If the DN dialed has been assigned a name in the 40d database, a name will be shown.
Page 81 Tone Commander 40d120 Installation Instructions STATE:00 CAUSE:000 SIGNAL:00 [CAXX] Screen 14 ORIG HOLD RECONN DISC RELC EXIT Select ORIG to originate a call. When this is done, dial tone should be heard and the following shown in the display: STATE:02...
Page 82 Tone Commander 40d120 Installation Instructions 40d Call Termination Checkout From another telephone, call the Primary Directory Number (PDN) of the 40d console. When this is done, the console will ring and the following will be shown in the display: XX:XX...
Page 83 At the appropriate point in the call process being tested, press the associated network feature button. Please refer to the 40d120 Attendant’s Guide if necessary. Upon successful initiation of a network controlled feature, the appropriate feedback can be viewed in the display, via the LED above the button pressed, or both.
Page 84 • Reseat the modular jack connectors of the console mounting cord at the 40d120 Power Supply (#102612) or alternate console power supply and at the console. • Verify that the 40d120 Power Supply or alternate console power supply is plugged into a live power receptacle.
Page 85 Tone Commander 40d120 Installation Instructions • Verify that the voltage being fed to the console by the power supply is 34.0 to 56.5 VDC. This voltage can be read across pins 7 and 8 on the console-end connector of the mounting cord.
Page 86 Tone Commander 40d120 Installation Instructions NT: U Synchronized/Activated L2: Multi-Frame Established TEI:087 Screen 28 L3: Multi-point USID:000 TID:087 NEXT LAST [120d #1 Lines 61-120] EXIT NOTE – The above information indicates benchmark points in the initialization process. Information and sequences may vary.
Page 87 Tone Commander 40d120 Installation Instructions • Make the appropriate 120d programming changes as required. The 120d will initialize automatically after the changes are entered. If station lamps 11, 21, 33, 47, 53 persist, temporarily remove power from the 120d console for at least 30 seconds, then reapply it.
Page 88 Tone Commander 40d120 Installation Instructions If screen 32 or 33 is not shown, it will most likely be replaced by either of the following: DIAL Congestion Bill Smith XX:XX Screen 34 DIAL Enter # XX:XX Screen 35 • Enter the Maintenance Mode, select NAMES, press the DSS button used in the beginning of this section.
Page 89 Tone Commander 40d120 Installation Instructions DIAL Ringing Bill Smith XX:XX HOLD Internal 717 555-1492 Screen 37 Press CONNECT. The display will clear and the call will be transferred. 40d/120 Console Inactivity Recovery Procedures If either the 40d or any 120d console are not functioning: 1.
Page 90: System Features
Tone Commander 40d120 Installation Instructions System Features Enhanced Incoming Call Identification The caller’s name is displayed when sent from the central office or if the number is found in the console’s internal database. Also shown are the type of call (incoming call, unanswered station call, priority call, hold recall, etc.) and current call state.
Page 91 Tone Commander 40d120 Installation Instructions Flexible Busy Lamp Field Individual status lights for each station show on-hook, off-hook, and ringing states. For multiline ISDN stations, status information is provided for individual call appearances. Busy lamps can be flexibly mapped to match any network configuration.
Page 92: Specifications
Connector ....8-pin modular jack Power Requirements 34 – 56.5 VDC @ 300 mA max., 7 W typical (power provided by Tone Commander 102612 Power Supply) Physical Dimensions .
Page 93: Console Maintenance
Tone Commander 40d120 Installation Instructions Console Maintenance After initial installation, the 40d120 requires little or no maintenance, as long as adherence to the criteria discussed in the Site Preparation section is maintained. The following guidelines are suggested: DON’T plug any other electrical products into the same circuit as the 40d, even temporarily.
Page 94: Warranty
Repair or replacement under this warranty will be performed at Tone Commander’s factory. Authorization must be obtained from Tone Commander prior to returning a product for repair. Freight must be prepaid for all units returned to Tone Commander. Units repaired under warranty will be return shipped UPS Brown Label (or equivalent), freight prepaid by Tone Commander.
Page 95: Translation Order Guides
Tone Commander 40d120 Installation Instructions Lucent 40d120 Translation Order Guide #1 National ISDN Primary Directory Number Configuration – Tone Commander 40d Console 1. Customer Name: 2. Customer Contact: 3. Service Address: 4. Billing Telephone #: 5. Digital Subscriber Loop Telephone #: 6.
Page 96 Tone Commander 40d120 Installation Instructions Lucent 40d120 Translation Order Guide #2 National ISDN Recommended Switch Configuration Group Definition Configuration Group: TCS40DNI CPE Component: Range: RMK: Tone Commander 40d ISDN Console Button List: Button Feature Action Parameter Description /CPANSBK ANSBACK Call Park Answer Back...
Page 97 Tone Commander 40d120 Installation Instructions Lucent 40d120 Translation Order Guide #3 National ISDN Primary Directory Number Configuration – Tone Commander 120d Console, DSS Keys 1-60 1. Customer Name: 2. Customer Contact: 3. Service Address: 4. Billing Telephone #: 5. Digital Subscriber Loop Telephone #: 6.
Page 98 Tone Commander 40d120 Installation Instructions Lucent 40d120 Translation Order Guide #4 National ISDN Shared Call Appearance Assignments – Tone Commander 120d Console, DSS Keys 1-30 PDN for DSS keys 1-60: ______________________ Manual Directory Number CA # Ringing Pattern Key #...
Page 99 Tone Commander 40d120 Installation Instructions Lucent 40d120 Translation Order Guide #5 National ISDN Shared Call Appearance Assignments – Tone Commander 120d Console, DSS Keys 31-60 PDN for DSS keys 1-60: ______________________ Manual Directory Number CA # Ringing Pattern Key #...
Page 100 Tone Commander 40d120 Installation Instructions Lucent 40d120 Translation Order Guide #6 National ISDN Primary Directory Number Configuration – Tone Commander 120d Console, DSS Keys 61-120 1. Customer Name: 2. Customer Contact: 3. Service Address: 4. Billing Telephone #: 5. Digital Subscriber Loop Telephone #: 6.
Page 101 Tone Commander 40d120 Installation Instructions Lucent 40d120 Translation Order Guide #7 National ISDN Shared Call Appearance Assignments – Tone Commander 120d Console, DSS Keys 61-90 PDN for DSS keys 61-120: ______________________ Manual Directory Number CA # Ringing Pattern Key #...
Page 102 Tone Commander 40d120 Installation Instructions Lucent 40d120 Translation Order Guide #8 National ISDN Shared Call Appearance Assignments – Tone Commander 120d Console, DSS Keys 91-120 PDN for DSS keys 61-120: ______________________ Manual Directory Number CA # Ringing Pattern Key #...
Page 103 Tone Commander 40d120 Installation Instructions Lucent 40d120 Translation Order Guide #1 Custom ISDN Primary Directory Number Configuration – Tone Commander 40d Console 1. Customer Name: 2. Customer Contact: 3. Service Address: 4. Billing Telephone #: 5. Digital Subscriber Loop Telephone #: 6.
Page 104 Tone Commander 40d120 Installation Instructions Lucent 40d120 Translation Order Guide #2 Custom ISDN Recommended Switch Configuration Group Definition Configuration Group: TCS40D CPE Component: Range: RMK: Tone Commander 40d ISDN Console Button List: Button Feature Action Parameter Description [1-4]COM ISDN Intercom...
Page 105 Tone Commander 40d120 Installation Instructions Lucent 40d120 Translation Order Guide #3 Custom ISDN Primary Directory Number Configuration – Tone Commander 120d Console, DSS Keys 1-60 1. Customer Name: 2. Customer Contact: 3. Service Address: 4. Billing Telephone #: 5. Digital Subscriber Loop Telephone #: 6.
Page 106 Tone Commander 40d120 Installation Instructions Lucent 40d120 Translation Order Guide #4 Custom ISDN Shared Call Appearance Assignments – Tone Commander 120d Console, DSS Keys 1-30 PDN for DSS keys 1-60: ______________________ Manual Directory Number CA # Ringing Pattern Key #...
Page 107 Tone Commander 40d120 Installation Instructions Lucent 40d120 Translation Order Guide #5 Custom ISDN Shared Call Appearance Assignments – Tone Commander 120d Console, DSS Keys 31-60 PDN for DSS keys 1-60: ______________________ Manual Directory Number CA # Ringing Pattern Key #...
Page 108 Tone Commander 40d120 Installation Instructions Lucent 40d120 Translation Order Guide #6 Custom ISDN Primary Directory Number Configuration – Tone Commander 120d Console, DSS Keys 61-120 1. Customer Name: 2. Customer Contact: 3. Service Address: 4. Billing Telephone #: 5. Digital Subscriber Loop Telephone #: 6.
Page 109 Tone Commander 40d120 Installation Instructions Lucent 40d120 Translation Order Guide #7 Custom ISDN Shared Call Appearance Assignments – Tone Commander 120d Console, DSS Keys 61-90 PDN for DSS keys 61-120: ______________________ Manual Directory Number CA # Ringing Pattern Key #...
Page 110 Tone Commander 40d120 Installation Instructions Lucent 40d120 Translation Order Guide #8 Custom ISDN Shared Call Appearance Assignments – Tone Commander 120d Console, DSS Keys 91-120 PDN for DSS keys 61-120: ______________________ Manual Directory Number CA # Ringing Pattern Key #...
Page 111 Tone Commander 40d120 Installation Instructions Nortel 40d120 Translation Order Guide #1 National ISDN-1 Primary Directory Number Configuration – Tone Commander 40d Console 1. Customer Name: 2. Customer Contact: 3. Service Address: 4. Billing Telephone #: 5. PIC (Preferred Long Distance Carrier #): 6.
Page 112 Tone Commander 40d120 Installation Instructions Nortel 40d120 Translation Order Guide #2 National ISDN-1 Primary Directory Number Configuration – Tone Commander 120d Console, DSS Keys 1-60 1. Customer Name: 2. Customer Contact: 3. Service Address: 4. Billing Telephone #: 5. PIC (Preferred Long Distance Carrier #): 6.
Page 113 Tone Commander 40d120 Installation Instructions Nortel 40d120 Translation Order Guide #3 National ISDN-1 Shared Call Appearance Assignments – Tone Commander 120d Console, DSS Keys 1-30 PDN for DSS keys 1-60: ______________________ Network MADN Directory Number Primary Ringing Bridging Key #...
Page 114 Tone Commander 40d120 Installation Instructions Nortel 40d120 Translation Order Guide #4 National ISDN-1 Shared Call Appearance Assignments – Tone Commander 120d Console, DSS Keys 31-60 PDN for DSS keys 1-60: ______________________ Network MADN Directory Number Primary Ringing Bridging Key #...
Page 115 Tone Commander 40d120 Installation Instructions Nortel 40d120 Translation Order Guide #5 National ISDN-1 Primary Directory Number Configuration – Tone Commander 120d Console, DSS Keys 61-120 1. Customer Name: 2. Customer Contact: 3. Service Address: 4. Billing Telephone #: 5. PIC (Preferred Long Distance Carrier #): 6.
Page 116 Tone Commander 40d120 Installation Instructions Nortel 40d120 Translation Order Guide #6 National ISDN-1 Shared Call Appearance Assignments – Tone Commander 120d Console, DSS Keys 61-90 PDN for DSS keys 61-120: ______________________ Network MADN Directory Number Primary Ringing Bridging Key #...
Page 117 Tone Commander 40d120 Installation Instructions Nortel 40d120 Translation Order Guide #7 National ISDN-1 Shared Call Appearance Assignments – Tone Commander 120d Console, DSS Keys 91-120 PDN for DSS keys 61-120: ______________________ Network MADN Directory Number Primary Ringing Bridging Key #...
Page 118 Tone Commander 40d120 Installation Instructions Page 118 13-102633 Rev. H...
Page 119 Tone Commander 40d120 Installation Instructions Nortel 40d120 Translation Order Guide #1 National ISDN-2 Primary Directory Number Configuration – Tone Commander 40d Console 1. Customer Name: 2. Customer Contact: 3. Service Address: 4. Billing Telephone #: 5. PIC (Preferred Long Distance Carrier #): 6.
Page 120 Tone Commander 40d120 Installation Instructions Nortel 40d120 Translation Order Guide #2 National ISDN-2 Primary Directory Number Configuration – Tone Commander 120d Console, DSS Keys 1-60 1. Customer Name: 2. Customer Contact: 3. Service Address: 4. Billing Telephone #: 5. PIC (Preferred Long Distance Carrier #): 6.
Page 121 Tone Commander 40d120 Installation Instructions Nortel 40d120 Translation Order Guide #3 National ISDN-2 Shared Call Appearance Assignments – Tone Commander 120d Console, DSS Keys 1-30 PDN for DSS keys 1-60: ______________________ Network MADN Directory Number Primary Ringing Bridging Key #...
Page 122 Tone Commander 40d120 Installation Instructions Nortel 40d120 Translation Order Guide #4 National ISDN-2 Shared Call Appearance Assignments – Tone Commander 120d Console, DSS Keys 31-60 PDN for DSS keys 1-60: ______________________ Network MADN Directory Number Primary Ringing Bridging Key #...
Page 123 Tone Commander 40d120 Installation Instructions Nortel 40d120 Translation Order Guide #5 National ISDN-2 Primary Directory Number Configuration – Tone Commander 120d Console, DSS Keys 61-120 1. Customer Name: 2. Customer Contact: 3. Service Address: 4. Billing Telephone #: 5. PIC (Preferred Long Distance Carrier #): 6.
Page 124 Tone Commander 40d120 Installation Instructions Nortel 40d120 Translation Order Guide #6 National ISDN-2 Shared Call Appearance Assignments – Tone Commander 120d Console, DSS Keys 61-90 PDN for DSS keys 61-120: ______________________ Network MADN Directory Number Primary Ringing Bridging Key #...
Page 125 Tone Commander 40d120 Installation Instructions Nortel 40d120 Translation Order Guide #7 National ISDN-2 Shared Call Appearance Assignments – Tone Commander 120d Console, DSS Keys 91-120 PDN for DSS keys 61-120: ______________________ Network MADN Directory Number Primary Ringing Bridging Key #...
Page 126 Tone Commander 40d120 Installation Instructions Page 126 13-102633 Rev. H...
Page 127 Tone Commander 40d120 Installation Instructions Siemens 40d120 Translation Order Guide #1 National ISDN Primary Directory Number Configuration – Tone Commander 40d Console 1. Customer Name: 2. Customer Contact: 3. Service Address: 4. Billing Telephone #: 5. Area Code (NPA): 6. Directory Number (DN): 7.
Page 128 Tone Commander 40d120 Installation Instructions Siemens 40d120 Translation Order Guide #2 National ISDN Primary Directory Number Configuration – Tone Commander 120d Console, DSS Keys 1-60 1. Customer Name: 2. Customer Contact: 3. Service Address: 4. Billing Telephone #: 5. Area Code (NPA): 6.
Page 129 Tone Commander 40d120 Installation Instructions Siemens 40d120 Translation Order Guide #3 National ISDN Shared Call Appearance Assignments – Tone Commander 120d Console, DSS Keys 1-60 PDN for DSS keys 1-60: ______________________ Alerting Alerting Directory Number DNCA Directory Number DNCA Pattern...
Page 130 Tone Commander 40d120 Installation Instructions Siemens 40d120 Translation Order Guide #4 National ISDN Primary Directory Number Configuration – Tone Commander 120d Console, DSS Keys 61-120 1. Customer Name: 2. Customer Contact: 3. Service Address: 4. Billing Telephone #: 5. Area Code (NPA): 6.
Page 131 Tone Commander 40d120 Installation Instructions Siemens 40d120 Translation Order Guide #5 National ISDN Shared Call Appearance Assignments – Tone Commander 120d Console, DSS Keys 61-120 PDN for DSS keys 61-120: ______________________ Alerting Alerting Directory Number DNCA Directory Number DNCA Pattern...
Page 132 Tone Commander 40d120 Installation Instructions Page 132 13-102633 Rev. H...
Page 133: Configuration Sheets
Keys 001-060 Keys 061-120 120d #4 Keys 001-060 Keys 061-120 If you have any questions about the Configuration Sheets or Translation Order Guides, please call Tone Commander Customer Technical Support at ( 800 ) 524-0024. 13-102633 Rev. H Page 133...
Page 134 Tone Commander 40d120 Installation Instructions 40d120 Configuration Sheet #2, Key Mapping See pages 38-41 for default key assignments. MAINT SHIFT Feature Key Number To Dial Call Forward Page Voice Mail 1 Voice Mail 2 Page 134 13-102633 Rev. H...
Page 135 Tone Commander 40d120 Installation Instructions 40d120 Configuration Sheet #3 National ISDN Call Queues Default Actual Default Default Actual Actual Timeout Setting Timeout 40d Internal Identifier Queue Setting Setting Value Queue (000-999 Number (0-8) (0-8) Number (seconds) seconds) External Internal Intercom...
Page 136 Tone Commander 40d120 Installation Instructions Lucent 40d120 Configuration Sheet #3 Custom ISDN Call Queues Default Actual Default Default Actual Actual Timeout Setting Timeout Network Identifier Queue Setting Setting Value Queue (000-999 Number (0-8) (0-8) Number (seconds) seconds) External Internal All from...
Page 137 Tone Commander 40d120 Installation Instructions 40d120 Configuration Sheet #4 Recall Timers Default Actual Value Timer Value (000-999 (seconds) seconds) Ring Delay Hold Recall Page Recall Call Back Recall NXF Recall Loop Setup Default Value Default Value • Non-reserved = N •...
Page 138 Tone Commander 40d120 Installation Instructions 120d _____ Configuration Sheet #5, DSS Keys 1-30 DSS keys are numbered vertically on the console – see page 42. Directory DSS or Autodial User Name Number Number (18 max.) (7 max.) (10 max.) (18 max.) Page 138 13-102633 Rev.
Page 139 Tone Commander 40d120 Installation Instructions 120d _____ Configuration Sheet #6, DSS Keys 31-60 DSS keys are numbered vertically on the console – see page 42. Directory DSS or Autodial User Name Number Number (18 max.) (7 max.) (10 max.) (18 max.) 13-102633 Rev.
Page 140 Tone Commander 40d120 Installation Instructions 120d _____ Configuration Sheet #7, DSS Keys 61-90 DSS keys are numbered vertically on the console – see page 42. Directory DSS or Autodial User Name Number Number (18 max.) (7 max.) (10 max.) (18 max.) Page 140 13-102633 Rev.
Page 141 Tone Commander 40d120 Installation Instructions 120d _____ Configuration Sheet #8, DSS Keys 91-120 DSS keys are numbered vertically on the console – see page 42. Directory DSS or Autodial User Name Number Number (18 max.) (7 max.) (10 max.) (18 max.) 13-102633 Rev.
Page 142 Tone Commander 40d120 Installation Instructions Page 142 13-102633 Rev. H...

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