Introduction & Contents Introduction Congratulations on your selection of a CASIO TK-T500 series electronic cash register. This ECR is the product of the world's most advanced electronic technology, for outstanding versatility and reliability. Simplified operation is made possible by a specially designed keyboard layout and a wide selection of automated, programmable functions.
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Use a soft, dry cloth to clean the exterior of the cash register. Never use benzene, thinner, or any other volatile agent. Never try to open the cash register or attempt your own repairs. Take the cash register to your authorized CASIO dealer for repairs. TK-T500 User's Manual www.cashregisters.net...
Insert the mode key marked “OW” into the mode switch............... 9 Install receipt/journal paper........................10 Set the date............................12 Set the time............................12 Introducing TK-T500 ........................ 14 General guide ............................14 Display ..............................18 Keyboard .............................. 20 Allocatable functions ..........................
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Bottle return key .......................... 60 Arrangement key registrations ....................... 61 Set menu ............................61 Currency exchange function ......................62 Registering foreign currency ........................ 62 Full amount tender in foreign currency ..................62 Partial tender in a foreign currency ..................... 63 TK-T500 User's Manual www.cashregisters.net...
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Introduction & Contents Food stamp function ........................64 Food stamp registration ........................64 No change due ..........................64 Mixed food stamp/cash change ....................65 Food stamp registration (Illinois rule) ....................67 No change due ..........................67 Mixed food stamp/cash change ....................69 Electronic benefits transfer ........................
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Clearing a machine lock up ......................115 In case of power failure ........................ 115 User Maintenance and Options .................... 116 To replace journal paper ....................... 116 To replace receipt paper ....................... 117 Options ............................117 Specifications ......................... 118 Index ............................119 TK-T500 User's Manual www.cashregisters.net...
Getting Started This section outlines how to unpack the cash register and get it ready to operate. You should read this part of the manual even if you have used a cash register before. The following is the basic set up procedure, along with page references where you should look for more details.
The printer will operate for a few seconds. Please do not pass the power cable under the drawer. Insert the mode key marked “OW” into the mode switch. REG2 REG1 X2/Z2 TK-T500 User’s Manual www.cashregisters.net...
Getting Started Install receipt/journal paper. Loading journal paper The same type of paper (58 mm Max. 83 mm i.d.) is used for receipts and journal. Load the new paper before first operating the cash register or when red paper appears from the printer. Paper holder Paper inlet Head release lever...
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Set the printer cover. up any slack in the paper. 0 0 0 0 0 Close the printer cover. Important! The cash register cannot be operated without paper. First of all, paper loading is necessary. TK-T500 User’s Manual www.cashregisters.net...
Getting Started Set the date. REG2 REG1 : : : : : : 6 1s 6 X2/Z2 Current date Example: June 3, 2000 2 000603 Mode Switch Year Month Set the time. REG2 : : : : 6 1s 6 REG1 X2/Z2 Current time...
Introducing TK-T500 General guide This part of the manual introduces you to the cash register and provides a general explanation of its various parts. Pop-up display Main display Take-up reel Mode switch Roll paper Keyboard Printer Menu sheet holder Drawer...
Introducing TK-T500 Clerk key/button/lock On models available in the United States and Canada, clerk or cashier assignment can be performed using clerk secret numbers only (clerk buttons are not equipped). In Germany, you can assign clerks by using clerk key or by clerk secret number (clerk key is equipped).
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In case of power failure or the machine is in malfunction, the cash drawer does not open automatically. Even in these cases, you can open the cash drawer by pulling drawer release lever (see below). Important! The drawer will not open, if it is locked with a drawer lock key. TK-T500 User’s Manual www.cashregisters.net...
Introducing TK-T500 Display Display panel Main display for the U.S. Customer display for all area 4 ST $27.83 5&78 Langue-de-chat TOTAL CHANGE AMOUNT "70 2ND@ 3RD@ T/S1 T/S2 T/S3 TOTAL CHANGE Main display for Canada and Germany 3 ST $45.63...
When the CHANGE indicator is lit, the displayed value is 2ND@ 3RD@ TOTAL CHANGE the change due. A RCT indicator When the register issues receipts, this indicator is lit. RECEIPT ON/OFF TK-T500 User’s Manual www.cashregisters.net...
Introducing TK-T500 Keyboard RECEIPT JOURNAL CLK# FEED FEED – % – RECEIPT RECEIPT T/S1 T/S2 ON/OFF NEW/ ERR. X/FOR CORR DATE TIME CANCEL CHK/ TEND SUBTOTAL • TEND for U.S. • Register Mode f, j 1 Paper feed key A Minus key Hold this key down to feed paper from the printer.
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NEW/ * If you use , please ask your dealer. " N Department keys (Selection of check tracking initialization pattern is necessary.) Use these keys to register items to departments. TK-T500 User’s Manual www.cashregisters.net...
Introducing TK-T500 Allocatable functions Eat-in Use this key to specify if the customer eats in the restaurant. You can tailor a keyboard to suit your particular type of Before closing a transaction press this key. business. EBT (electronic benefit transfer)
Use this key to back feed slips inserted into the slip printer. This is done by specifying the number of feed lines. This key is also used to release the slip paper holder if numbers are not entered. TK-T500 User’s Manual www.cashregisters.net...
How to install a menu sheet in the sheet holder Open the sheet holder Follow the steps 1 ~ 3. Set a menu sheet in the sheet holder Follow the steps 4 ~ 6. TK-T500 User’s Manual www.cashregisters.net...
Basic Operations and Setups How to read the printouts • The journal and receipts are records of all transactions and operations. • The contents printed on receipts and journal are almost identical. • To save journal paper, you can choose the character height (standard/half) of journal. •...
AFTER business hours… • Reset the daily totals. Page 50 • Remove the journal. Page 116 • Empty the cash drawer and leave it open. Page 17 • Take the cash and journal to the office. TK-T500 User’s Manual www.cashregisters.net...
Basic Operations and Setups Assigning a clerk On models available in the United States and Canada, clerk or cashier assignment can be performed using clerk secret numbers only (clerk buttons are not equipped). In Germany, you can assign clerks by using clerk key or by clerk secret number (clerk key is equipped).
You can use the following procedure to open the drawer without registering an item. This operation must be performed out of a sale. key instead of the N key. See page 49.) (You can use the Mode switch Opening the drawer without a sale OPERATION RECEIPT #/NS ••••••••• TK-T500 User’s Manual www.cashregisters.net...
Basic Operations and Setups Preparing and using department/flat-PLU keys Registering department/flat-PLU keys The following examples show how you can use the department/flat-PLU keys in various types of registrations. Mode switch Single item sale Example 1 OPERATION RECEIPT Department No./ Unit price $1.00 —...
: : : : : : 6 1s 6 Flat-PLU Mode switch Unit price To program the tax calculation status for each department/flat-PLU Tax calculation status This specification defines which tax table should be used for automatic tax calculation. TK-T500 User’s Manual www.cashregisters.net...
Basic Operations and Setups Programming procedure To another department/flat-PLU Same program Department 6 3s 60366s 6 Mode switch Flat-PLU 0 “ ) ” t a t t a t t a t t a t & i f i & &...
Basic Operations and Setups Preparing and using PLUs This section describes how to prepare and use PLUs. CAUTION: Before you use PLUs, you must first program the unit price and tax status. Programming PLUs To program a unit price for each PLU To new (not sequencial) PLU Different program to the next PLU Same program...
If the last item registered is programmed as nontaxable, a discount (p key) operation on this item is always nontaxable. In this case, you cannot manually change the tax status to Taxable 1 or 2 by pressing the t, T keys. TK-T500 User’s Manual www.cashregisters.net...
Basic Operations and Setups Preparing and using discounts This section describes how to prepare and register discounts. Programming discounts To program a rate to the p key : : : : 6 1s 6 6 p 6 s Preset rate Mode switch Example: 10% 2...
Reduction Amount ($0.50) preset ————————————— Payment Cash $11.00 • You can manually input reduction values up to 7 digits long. • If you want to subtract the reduction amount from the department or PLU totalizer, program “Net totaling.” TK-T500 User’s Manual www.cashregisters.net...
Basic Operations and Setups Registering both the Euro and local currency The following example shows the basic operation using the currency exchange function between the Euro and the local currency. Mode switch Case A OPERATION DISPLAY Press the key, which converts the subtotal amount ~00e into the sub currency by applying the preset exchange rate.
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~00l currency. &00l Press the key to finalize the transaction. The change amount is shown in the programmed currency. RECEIPT 1 DEPT01 ⁄12.00 ⁄12.00 (•6.00) LOCAL money CASH •6.00 ⁄0.00 (•0.00) TK-T500 User’s Manual www.cashregisters.net...
Basic Operations and Setups Registering returned goods in the REG mode The following example shows how to use the R key in the REG mode to register goods returned by customers. Mode switch OPERATION RECEIPT 235! Dept. 1 $2.35 1 DEPT01 •2.35 Item 1 —————————...
The following example shows how to register money paid out from the register. This registration must be performed out of a sale. Mode switch OPERATION RECEIPT •1.50 Paid out amount $1.50 Amount can be up to 8 digits. TK-T500 User’s Manual www.cashregisters.net...
Basic Operations and Setups Registering loan amounts Use this procedure to register loan or bank received from the office. Mode switch OPERATION RECEIPT Note $1.00 LOAN •10.00 ————————— LOAN •25.00 CASH •35.00 Quantity Item ————————— Note $5.00 ————————— Quantity ————————————— Media Cash $35.00...
— Correction of PLU No. — — — Correction of open PLU unit price Enter PLU No. again. 10-: — — — Correction of partial tender amount 15-F — • The model for the U.S./Canada, use instead of TK-T500 User’s Manual www.cashregisters.net...
Pressing s key is necessary to cancel the transaction. No sale registration You can use the following procedure to open the drawer without registering a sale. This operation must be performed out of a sale. Mode switch OPERATION RECEIPT #/NS •••••••••••••• TK-T500 User’s Manual www.cashregisters.net...
Basic Operations and Setups Printing the daily sales reset report This report shows daily sales totals. OPERATION REPORT Mode switch — Date/time 03-06-2000(SAT) 17:00 — Clerk name/mc No./consecutive No. MC#01 000231 ----------------------------- — Report title BATCH 01 ----------------------------- — Fixed total report title/reset counter 0001 —...
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— Cash in drawer CAID •1,057.14 CHID •139.04 — Refund mode •1.00 CLEAR — Clear key count •4.43 — Clerk name/drawer No....1 Zero totalled departments/functions/clerks are not printed by programming. These items can be skipped by programming. TK-T500 User’s Manual www.cashregisters.net...
Advanced Operations This chapter describes more sophisticated operations that you can use to suit the needs of your retail environment. Stock check Each PLU has an actual stock totalizer that you can program with a minimum stock quantity. Then the register checks actual stock quantities against the programmed minimum stock quantities.
Advanced Operations Example 2 OPERATION RECEIPT Dept. 1 ($1.00) 3 DEPT01 •3.00 •3.00 ———————— —— CASH •3.00 Item Quantity ———————— —— The transaction is immedi- Status S.I.S ately finalized. ————————————— Payment Cash $3.00 • The model for the U.S./Canada, use instead of Example 3 OPERATION...
Advanced Operations Tray total Tray total premium/discount The buffer memory stores all items that fall into the prescribed range, starting from the first item registered for a transaction up to the point that <TRAY TOTAL> (the tray total key) is pressed to perform a tray total premium/discount operation.
Advanced Operations Registering the second unit price Second unit prices along with quantity modifiers can be programmed to PLUs. Pressing <PRICE SHIFT> (price shift key) calls up the second unit price, quantity modifier, and descriptor. Totalizers and inventory are adjusted by multiplying the number of items being registered by the quantity modifier programmed to the PLU being registered.
Advanced Operations Bottle link operation You can link PLU to a PLU. Example OPERATION RECEIPT PLU 1 ($8.00) 1 PLU0001 •8.00 ———————— —— 1 PLU0011 •0.80 Item 1 PLU 11 ($0.80) 3 PLU0002 •15.00 linked 3 PLU0012 •1.50 ———————— —— •25.30 Quantity CASH...
Advanced Operations Currency exchange function When <CE> (currency exchange key) is pressed, a current subtotal including tax is converted directly into foreign currency and the result is displayed, and the subsequent finalization is handled using the foreign currency. The currency exchange function is released by finalizing a transaction, partial tender operation, receipt issuance, or by pressing <SUBTOTAL>.
The register automatically deducts the dollar equivalent of the yen amount tendered from the total amount due and shows the amount on the display. 5 Press to finalize the transaction. 1~95 (Displays in $) TK-T500 User’s Manual www.cashregisters.net...
Taxable 1, F/S $2.08 ————————————— FSST $2.08 Payment Food stamp $5.00 FSTD $5.00 FSCG $2.00 $0.92 In the above example, the total amount of change due is $2.92; $2.00 in food stamps and $0.92 in cash. TK-T500 User’s Manual www.cashregisters.net...
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In this example, the food stamp received as partial tender is $2.00, so that amount is deducted from both the taxable 1 amount and taxable 2 amount. This means that the remaining taxable 1 amount is $2.00, while the remaining taxable 2 amount is $3.00. TK-T500 User’s Manual www.cashregisters.net...
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Advanced Operations Mixed food stamp/cash change (continued…) Case 2 This case is used when the total amount of the items preset with the status “food stamp”, “taxable 1”, and “taxable 2” is less than or equal to the food stamp amount received as partial tender. Example 6 OPERATION RECEIPT...
You can use the following operation to add customers to an original number of customers input (when addition to the number of the customer is allowed). OPERATION RECEIPT 1 DEPT01 •15.00 15-! 1 DEPT02 •5.00 •20.00 5-" CASH •20.00 20-F TK-T500 User’s Manual www.cashregisters.net...
Advanced Operations Text recall This procedure is used to recall text by inputting the address where the text is stored. The recalled text is printed on the receipt and journal. Example OPERATION RECEIPT 46-! Unit price $46.00 Item 1 ————————— 1 DEPT01 •46.00 TEXT...
REG1, REG2, and RF modes only. Finalizing a registration without inserting a slip paper into the slip printer when the register is programmed as “slip paper insertion into slip printer compulsory before finalizing registration” produces an error. TK-T500 User’s Manual www.cashregisters.net...
Advanced Operations To perform auto batch printing 1 Finalization Registration Print receipt/journal. Print receipt/journal. Insert a slip paper Print slip. Remove slip paper. into the slip printer. To perform auto batch printing 2 SLIP Registration/ PRINT finalization Print receipt/journal. Print slip. Insert a slip paper Remove slip paper.
Table number input after inputting the check number may be performed, however, without generating an error. • Once a check is opened under a number in a certain mode (REG1 or REG2), the same mode must be used to make additions to the check. TK-T500 User’s Manual www.cashregisters.net...
Advanced Operations Issuing a guest receipt The following operation can be used to print out the balance of a temporarily finalized check. Example OPERATION RECEIPT 1234B GUEST TABLE No.000033 RECEIPT CHECK No. 1234 Input the number of check you 1 DEPT01 •10.00 want.
When a check number is input and <NEW/OLD> is pressed, the key works as an old check key if there is matching check number in the check tracking memory. OPERATION RECEIPT 3456B NEW/ CHECK No.3456 31-F •30.50 •30.50 CASH •31.00 •0.50 TK-T500 User’s Manual www.cashregisters.net...
Advanced Operations Add check This operation lets you combine the amounts of more than one check into a single check. Example Registration for check number 1234 OPERATION RECEIPT Original check 1234B CHECK No.1234 CHECK Check# 1234 TBL-# 000033 TABLE ————————————— 1 DEPT01 •10.00 1 DEPT02...
Input the original check number •0.00 by <SEP CHK>. Display shows the 1st item which will be separated. SEPARATE CHECK After <SEP CHK>, this item is separated. REVIEW Display shows the 3rd item which will be separated. SEPARATE CHECK 40-F TK-T500 User’s Manual www.cashregisters.net...
Advanced Operations Clerk transfer This operation lets you change the clerk who is in charge of a specific open check number. Example To change the clerk for check number 1234 from clerk 1 to clerk number 4. OPERATION RECEIPT CLK TRANS Press this key if you do not want the clerk No.
PLU 1 $4.00 •6.00 Item ————————— RED PRC -4.00 3 PLU0001 *6.00 Red price $2.00 PRICE •6.00 ————————————— Input a reduced price. CASH •6.00 Payment Cash $6.00 • The model for the U.S./Canada, use instead of TK-T500 User’s Manual www.cashregisters.net...
Advanced Operations Condiment/preparation PLUs You can force entering condiment or preparation PLU after the main PLU registration by programming. Example (condiment PLU) OPERATION RECEIPT Main item PLU 1 $10.00 1 PLU0001 •10.00 ————————————— PLU0011 •0.10 Registering main PLU. PLU0012 •0.20 PLU 11 $0.10 PLU0013...
Advanced Operations Bill copy Example 1 To issue a copy of a bill dated June 3, 2000 in the amount of $35.00 cash. OPERATION RECEIPT 03062000B BILL * BILL TOP MESSAGE 1 * COPY — Bill top message * BILL TOP MESSAGE 2 * Enter date by date order.
Use this operation to recall the unit prices of departments, PLUs, second unit price of PLUs, or scanning PLUs. The unit prices appear on the display of the cash register when recalled. Example To check the unit price of PLU 32, flat-PLU 001, department 1. OPERATION DISPLAY (7 segment) PRICE PRICE PRICE 1$00 TK-T500 User’s Manual www.cashregisters.net...
Advanced Operations Previous item void using <REVIEW> You can correct the previously registered item(s) in the same transaction by using <REVIEW> (review key). Example OPERATION DISPLAY 1 ST •2.35 Dept. 1 $2.35 DEPT01 Item 1 ————————— 235! "35 Quantity ————————————— 2 ST •4.35 Dept.
————————————— “Scanning” Payment Cash $2.00 Register normally. After daily operation, a “Not found PLU maintenance” is necessary to merge not found PLU(s) into the scanning PLU file. Please consult with your dealer in detail. TK-T500 User’s Manual www.cashregisters.net...
Advanced Operations Programming to clerk You can program up to 4-digit assigning number (clerk number), trainee status of clerk (i.e. training cashier) and commission rate for each clerk. Programming clerk number To other clerk Rec. No. : : : : 6 3s 6 a 6 s Mode switch...
0307 Clerk 03 0407 Clerk 04 0507 Clerk 05 0607 Clerk 06 0707 Clerk 07 0807 Clerk 08 1407 Clerk 14 1507 Clerk 15 Machine number Up to 8 characters can be set. a i t TK-T500 User’s Manual www.cashregisters.net...
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Advanced Operations a i t YOUR RECEIPT THANK CALL AGAIN l a i l a i l a i l a i l l i l l i l l i l l i l l i l l i l l i l l i www.cashregisters.net...
See “Entering characters” section. Mode switch a i t a i t i t c i t a t f i t f i l a t c i l i t a c i l i t a TK-T500 User’s Manual www.cashregisters.net...
Advanced Operations Programming flat-PLU descriptor To another flat-PLU key 6 2s 6 6 B 6 Characters flat-PLU key MENU See “Entering characters” section. Mode switch to program to 2nd ~ 6th flat-PLU key. MENU a i t www.cashregisters.net...
Registers one character with code (2 B Character enter key characters. or 3 digit). Registers the programmed Clears the last input character, much characters. like a back space key. (Does not clear the double size letter key entry.) TK-T500 User’s Manual www.cashregisters.net...
Advanced Operations Entering characters by code Every time you enter a character, choose character codes by the character code list (below) and press the key to settle it. After you complete entering characters, press the key to fix them. Example: Input “...
Advanced Operations Printing read/reset reports • Daily sales read report (“X1” mode) You can print read reports at any time during the business day without affecting the data stored in the cash register's memory. • Daily sales reset report (“Z1” mode) You should print reset reports at the end of the business day.
The cash register will automatically compare the input with the cash in drawer in the memory and print the difference between these two amounts. Note that if money declaration is required by programming, you cannot skip this procedure. TK-T500 User’s Manual www.cashregisters.net...
Advanced Operations To print the daily sales read/reset report This report shows sales except for PLUs. OPERATION REPORT X1/Z1 (read/reset) Mode switch Money declaration • Main currency: (Cash in drawer amount • Sub currency: cash in drawer amount ----------------------------- BATCH 01 —...
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Zero totalled departments/functions (the amount and item numbers are both zero) are not printed. These items can be skipped by programming. The “*” symbol is printed on the reset report, memory overflow occurred in the counter/totalizer. TK-T500 User’s Manual www.cashregisters.net...
Advanced Operations • Periodic sales read report (“X2” mode) You can print read reports at any time during the business day without affecting the data stored in the cash register's memory. • Periodic sales reset report (“Z2” mode) You should print reset reports at the end of the business day. To print the periodic 1/2 sales read/reset reports These reports show sales breakdowns of sales by any two kinds of period you want.
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— Refund mode •1.00 CLEAR — Clear key count •4.43 — Clerk name/drawer No....1 Zero totalled departments/functions (the amount and item numbers are both zero) are not printed. These items can be skipped by programming. TK-T500 User’s Manual www.cashregisters.net...
Advanced Operations To print other sales read/reset reports The following reports can be issued. Procedure X1/Z1 X2/Z2 : : ~ : :a 6 Money declaration (read/reset) (if necessary) Mode switch Command code Report/command code list z i l i t c ) l l l l a - - -...
To print unit price/rate program (except PLU/scanning PLU) OPERATION REPORT — Program read symbol P01......— Transaction key unit price or rate CHECK @1.00 CASH @100.00 Mode switch @1.00 — Department descriptor/rec-#/file-# DEPT01 0001-05 — Unit quantity/unit price @1.00 DEPT02 0002-05 @2.00 TK-T500 User’s Manual www.cashregisters.net...
: : : : : : 17-66 — Batch program 1766 PLU start No. PLU0002 0002-04 00000000000000 If skipped, starts from PLU1. 11-66 000000 : : : : : : PLU end No. If skipped, ends the last PLU. TK-T500 User’s Manual www.cashregisters.net...
Troubleshooting This section describes what to do when you have problems with operation. When an error occurs Errors are indicated by an error codes. When this happens, you can usually find out what the problem is as illustrated below. Press C and check the appropriate section of this manual for the operation you want to perform. s t i i t t i t i...
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. e t e t i e t t e t i c t i e t i e l i i t a e t t TK-T500 User's Manual www.cashregisters.net...
Perform the following check whenever the cash register enter an error condition as soon as you switch it on. The results of this check are required by service personnel, so be sure to perform this check before you contact a CASIO representative for servicing. Start Plug in the power cord.
• A label on the back of the cash register shows the normal service period of the battery installed in your cash register. • Have the battery replaced by your dealer within the period noted on this label. TK-T500 User's Manual www.cashregisters.net...
User Maintenance and Options To replace journal paper 1 1 1 1 1 REG2 X1 REG1 Set the mode switch to the X2/Z2 REG1 position and remove the printer cover. 2 2 2 2 2 6 6 6 6 6 Press to feed about 20 Cut the journal paper as...
SP-1300 Wetproof cover: WT-79 Cable: PRT-CB-8C Memory chip: RAM-610-10LL External printer: UP-350, UP-250 Memory cassette: RAC-9 Cable: PRT-CB-8A or PRT-CB-8B Hand held scanner: HHS-15 Power supply: PS-170 and AC-170 Consult with your CASIO dealer for details. TK-T500 User's Manual www.cashregisters.net...
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Index Ketten Bon 22 paid out 21, 45 keyboard 20 paper feed 20 periodic sales 106 pick up 20, 46 PLU 34 left cursor key 97 PLU/flat-PLU read/reset report 104 loan 20, 46 plus 23 logo message 26, 93 post receipt 20 power failure 115 premium (%+) 23, 55 machine No.
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23 text recall 23, 76 time display 29 time set 12 tip 23, 74 trainee status 92 tray total 23, 56 unit price inquiry 89 unit weight 23 VAT 21, 87 void 23 wetproof cover 117 TK-T500 User's Manual www.cashregisters.net...