When The Register Does Not Operate At All - Casio TK-T500 Series User Manual

Troubleshooting

When the register does not operate at all

Perform the following check whenever the cash register enter an error condition as soon as you switch it on. The
results of this check are required by service personnel, so be sure to perform this check before you contact a
CASIO representative for servicing.
Start
Is register plugged in?
Yes
Is power on?
Yes
Do figures appear on the display?
Yes
Do keys function?
Yes
Does paper feed?
Yes
Printing becomes light?
Yes
Install new ink ribbon.
114
No
Plug in the power cord.
No
Set the mode switch to any position other than OFF.
No
Is the electrical outlet active?
Contact CASIO service
representative.
No Is the mode switch position
Is the printer head locked?
Contact CASIO service
representative.
No
Is paper loaded correctly?
Contact CASIO service
representative.
No
Contact CASIO service
representative.
No
Yes
No
correct?
Yes
No
Yes
No
Yes
Use other outlet.
Set to correct position.
Lock the printer head.
Load paper.
www.cashregisters.net