Softkey Feature Map - Cisco 8831 User Manual

Softkey feature map

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Softkey feature map

Depending upon how your system administrator sets up your phone, not all features may be available to you,
some features may be accessed from a different softkey, or additional softkey features are available.
The following table provides a guide to some of the softkey features that are commonly available for various
call states. Also shown is the function of the Call button for the matching state.
Table 10: Feature map
Call State
Idle
Ring in
On hook (pre-dial)
Off hook
Ring out
Connected
On hold
Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0
38
Privacy, page 60
Quality Reporting Tool, page 60
Redial, page 61
Shared lines, page 61
Speed Dial, page 62
Transfer, page 62
Cisco WebDialer, page 63
Softkey 1
Redial
Contacts
Answer
Cancel
Redial
Contacts
Cancel
Hold
Contacts
ConfList
Resume
Contacts
Softkey 2 Softkey 3
New Call Apps
Msgs Fwd All
Divert
Call Speed Dial
Cancel Apps
Msgs Calls
Callback
End Call Apps
Transfer Conf
Park
New Call Apps
Msgs Divert
Calling features
Softkey 4 Call button
More1 Off hook
More2
Answer
X Dial
More1 On hook
More2
On hook
More1 On hook
More2
Top
More1 Resume
Top