Compuprint 3056 Operator's Manual
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Compuprint 3056 Operator's Manual

24-pin impact dot matrix
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Operator Manual
Compuprint 3056
REV. JUNE 09

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  • Page 1 Operator Manual Compuprint 3056 REV. JUNE 09...
  • Page 3 Compuprint advises the customers not to use products for which the compliance to this safety rules are not warranted. Finally seek your dealer or contact a Compuprint office and be sure that are provided you the original Compuprint branded consumables.
  • Page 4 FCC Notes This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 5: Eec Regulations

    Sferal WWT-Compuprint option cards. This product has been tested and found comply with the limits for Class A Information Technology Equipment according to European standard EN55022.

  • Page 6: Safety Information

    Safety Information In order to prevent personnel injury, electronic shock, or cause fire, machinery fault, etc, please read this guide and the instructions carefully, save them for later reference and follow all warnings and instructions marked on the printer. Warnings must be followed to avoid body injury. Cautions must be observed to avoid damage to your equipment or cause personnel injury.
  • Page 7 When you switch off the printer, you should wait for 5 seconds, do NOT switch it back ON until all of operator panel indicators are turned off. Failing to do so may damage the printer. Don’t touch the moving parts of printer while device is moving, in order to prevent personnel injury or device damage.

  • Page 8: Table Of Contents

    Contents Safety Information ................... iv Contents ......................vi Getting to know your printer ................1 Unpacking the Printer ................. 2 Printer parts....................4 Setting up the printer..................5 Choosing a Suitable Location ..............5 Setting up the printer................... 6 Installing the Ribbon Cartridge............6 Installing the Paper Guide..............
  • Page 9 The Disposal of Printing Paper ..............61 Maintenance and Transportation ..........64 Cleaning the Printer .................. 64 Replacing the Ribbon Cartridge..............65 Printer Transportation ................65...

  • Page 10: Getting To Know Your Printer

    Full all-round sheet feeder system. It is equipped with 3 channels, five kinds of paper-feed manners and you can choose your printing freely. Configurable parallel, USB and serial interface (Compuprint 3056) or parallel, USB, LAN interface (Compuprint 3056N), which can connect to all kinds of hosts conveniently.

  • Page 11: Unpacking The Printer

    Unpacking the Printer Make sure your printer box includes the following items and that no damage has occurred to any of them. Please save the packing properly for the next shipping.

  • Page 12: Remove The Protective Material

    Remove the protective material Push into Note: To prevent printer from being damaged during shipping, several pieces of protective materials which are marked with 1 to 14 are packed with the printer. Please take these out before assembling the printer. And please preserve the protective materials for preparing the next shipping.

  • Page 13: Printer Parts

    Printer parts...

  • Page 14: Setting Up The Printer

    Setting up the printer Choosing a Suitable Location Consider the following points when selecting a location for your printer: • Place the printer on a sturdy, horizontal and stable surface. • Place the printer near the host computer, in order to be convenient for interface cable connection.

  • Page 15: Setting Up The Printer

    Setting up the printer Installing the Ribbon Cartridge Make sure the printer is turned off. If the printer is connected to an electrical outlet, unplug it from the outlet. 1. Take out the printer cover unit, pinch the tabs on each side of the paper tension unit then lift the unit up and off the printer.
  • Page 16 3. For an easy installation of the ribbon Cartridge, turn the ribbon-tightening knob in the direction of the arrow to tighten the ribbon. Then hold the cartridge handle, make sure that the pegs of the cartridge fit over the notches on each side of the printer. Gently press down the cartridge until the hooks on the cartridge click into the notches.
  • Page 17 5. Slide the print head from side to side several times. Make sure the print head moves smoothly and the ribbon is not twisted or creased. 6. Place the paper feeder on the installation column nail inside the printer and put it down, as shown in the following illustration.

  • Page 18: Installing The Paper Guide

    7. Reinstall the printer cover unit. Insert the pegs of printer cover unit into the notches and put the cover down, as shown in the following figure: Installing the Paper Guide Rear Insert the pegs of the paper guide into the notches of the printer then let down the paper guide, as shown in the following illustration.

  • Page 19: Test The Printer

    Front As shown in the below illustration, hold the handles of the front paper guide. Push the paper guide along the slot until it clicks into place. While installing, push both sides smoothly with little strength. The front paper feeder is installed correctly when you hear the sound of “Clack”.
  • Page 20 Power connection 1. Make sure the printer is turned off. 2. Check the label on the back of the printer to make sure its voltage matches that of the electrical outlet. Also make sure that the plug on your printer’s power cord matches your electrical outlet.
  • Page 21 2. Keep pressing the LF/FF button and turn on the printer until the printer beeps several times. Then the power indicator and the paper empty indicator will lit. 3. As shown in the illustration, move the left edge guide to the left position indicator, then move the right edge guide until the distance between left and right edge guides fit to the width of paper.
  • Page 22 4. Insert a cut sheet paper between the left and right edge guides until it meets resistance. About 1 second later, paper will be loaded automatically and the self test printing will begin. 5. Press the Ready button to pause the self test printing. Press the button again to resume the printing.

  • Page 23: Connecting To Host

    If the self test does not print properly, please refer to the “troubleshooting” chapter Connecting to Host If the result of the self test is satisfactory, you can connect the printer to the host. Parallel port Follow the steps below to connect the printer to your computer using the parallel interface : 1.

  • Page 24: Install Driver

    2. Plug the USB cable connector into the printer’s USB interface connector. 3. Plug the other end of the USB cable into the host. Network interface (Compuprint 3056N only) Please refer to the “USER GUIDE of NETWORK INTERFACE” Install driver At this point it is necessary to configure your printer for your application package.
  • Page 25 4. Appoint the USB port you installed as the port of the printer and you can support USB printing.

  • Page 26: Operating The Printer

    Operating the Printer Operator Panel The operator panel includes two sections: indicators and buttons. Indicators indicate the current status of the printer, and buttons are used to control the status of the printer. Indicators Power (green) Lights up when the printer is powered on. Ready (green) Lights up when printer is ready to receive and print the data.

  • Page 27: Buttons

    NLQ (green) Lights up when Near Letter Quality is selected using Font button. Draft (green) Lights up when Draft Quality is selected using Font button. HSD speed is selected if LQ, NLQ and Draft light off. Buttons Ready button When the READY indicator is lit, pressing this button causes the temporary stop of the printing job at the end of the current line;...

  • Page 28: Font Button

    Clear buffer (Shift + Ready button) Clears up data in buffer, and initializes the printer. Micro adjustment function: Shift + LF/FF button Feed paper forward in 1/180 inch increment. Shift + LOAD/EJECT button Feed paper backward in 1/180 inch increment. Font button Press this button to choose LQ, NLQ, DRAFT, HSD printing mode.

  • Page 29: Configuring The Printer

    adjustment mode. This function helps to correct printout alignment problems. Resume factory default settings Hold down Shift button and Ready button simultaneously, and turn on the printer. After a long beep, the printer resumes factory default setting. EDS (Electronic Dip Switches) setting While holding down Shift button and Font button simultaneously, turn on the printer.

  • Page 30: How To Change The Eds Settings

    Page Length 11inch, 5.5inch, 8.5inch, 11/3inch, 11/4inch, 70/6inch, 12inch Skip Perf. Invalid, Valid Auto Tear Off Auto, Manual Pin Broken Invalid, 1-12pin, 13-24pin Reservation Reservation Zero Style Normal, Slashed Reservation Interface Parallel, Serial, USB, Auto, LAN Strobe Timing Fall Edge, Rise Edge Font Roman, Sans serif, Courier, Prestige, Script, OCR-B, OCR-A, Orator, Orator-S...

  • Page 31: Micro Adjustment Function

    2. Press LF/FF button to change setting options forward until the status of LQ indicator, NLQ indicator and Draft indicator indicates the right function option. 3. Press Load/Eject button to change setting options backward until the status of LQ indicator, NLQ indicator and Draft indicator indicates the function option.
  • Page 32 The adjustment of the loading position for the cut sheet can be saved after the printer is powered-off. The printer will feed the paper to the adjusted loading position after it is powered-on again. How to use the micro adjustment function Use the buttons for the micro adjustment function on the operator panel and follow the steps below: Make sure that the printer has stopped printing before adjusting.
  • Page 33 load the cut sheet). The Top of Form Position can be adjusted only when the paper has just been loaded. Hold down the Shift button while pressing the LF/FF button to adjust the position forward. Hold down the Shift button while pressing the LOAD/EJECT button to adjust the position backward.

  • Page 34: Tear-Off Function

    Tear-off Function This function is designed to feed the continuous paper to the tear-off position along the print cover after the printing has been finished. When the printer resumes printing, it will feed the continuous paper to the loading position automatically.
  • Page 35 If the tear-off position is not in line with the perforation, use the micro adjustment function (refer to micro adjustment function for details). When the printer resumes printing, it will feed the continuous paper to the loading position automatically before printing. Using the Tear-off Button Even if the tear-off function is set to Auto, this function can still be executed using the tear-off button on the operator panel.

  • Page 36: Paper Path Selection

    Hold down the Shift button while pressing the LF/FF button to adjust the position forward. Hold down the Shift button while pressing the LOAD/EJECT button to adjust the position backward. Note: The newly set tear-off position is automatically saved. Tear off the printed continuous paper. When the printer resumes printing, it will feed the continuous paper to the loading position automatically before printing.

  • Page 37: Using The Cut Sheet

    Paths for cut sheet The cut sheet paths are designed to load the cut sheet, and the printer can feed the paper from the front-in path, top-in path and the cut-sheet feeder. Front-in path for continuous paper When the tractor is set to the front, continuous paper from the front-in path is selected.
  • Page 38 1. Turn on the printer, the power indicator on the operator panel lights up. 2. Move the left edge guide to be in line with the triangle label, and adjust the right edge guide to suit the width of the paper. 3.
  • Page 39 Use the platen knob on the left of the printer only when the printer is turned off and the paper jams, otherwise the printer will be damaged or the position of the top of form will be changed. If the printer cannot feed the paper by turning the platen, take out the cut sheet and load it again.
  • Page 40 2. Turn on the printer. The power indicator on the operator panel lights up. 3. Move the edge guide and locate it when the sound of “click” is heard. 4. Load the cut sheet along the left edge guides and push the paper forward steadily until it is stopped, then the printer will feed the paper for printing automatically about 2 seconds later.
  • Page 41 Use the platen knob on the left of the printer only when the printer is turned off and the paper jams, otherwise the printer will be damaged or the position of the top of form will be changed. If the printer cannot feed the paper by turning the platen, take out the cut sheet and load it again steadily.

  • Page 42: Using The Continuous Paper

    Using the continuous paper The printer allows you to load continuous paper through the front, rear and bottom directions. You can use the continuous paper with width up to 406 mm (16 inch). When you use continuous paper, the tractor should be set to one of the following positions: the front, the rear push tractor or the pull tractor.
  • Page 43 The factory setting of path selection lever is in rear location. In order to load the paper smoothly into the printer, make sure the continuous paper is properly loaded in the tractor. If you want to load paper from the bottom location, use printer shelf, there is a hatch to load paper smoothly.
  • Page 44 Release the tractor by pressing the tractor lock tabs and pushing the tractor forward, then lifting it up. Set the rear push tractor 1. Make sure the printer is powered off. Lift the tractor and remove it from the printer. 2.
  • Page 45 Set pull tractor 1. Make sure the printer is powered off, and remove the printer cover and paper guide. Then remove paper tension unit by grasping both sides and lifting it up. 2. Press the tractor lock tabs, and lay down the tractor into the mounting slot. See the picture below.
  • Page 46 2. Make sure the tractor is in the front mounting slot and the paper path selection lever is set to the front push tractor position.
  • Page 47 3. Push the tabs of the tractor backward and loose the sprockets locks. 4. Slide the left sprocket to the left side, about 12mm (0.5 inch) to the left margin of printer, and fasten the sprocket locks, then slide the right sprocket in order to match the width of continuous paper.
  • Page 48 6. Close the sprocket cover. 7. Move the right sprockets to tension continuous paper, and lock the sprockets. 8. Set the front paper guide and the cover of the front paper load location. 9. Turn on the printer. After receiving data from PC, the printer starts to load paper automatically.
  • Page 49 Load continuous paper from the rear tractor 1. Make sure the printer is powered off and remove paper guide. 2. Make sure tractor is set in rear push position and paper path selection lever is in rear push position too. 3.
  • Page 50 4. Slide the left sprocket to the left about 12mm (0.5inch) to the left margin, and push the left sprocket lock backward to fix it. Then slide the right sprocket to match the width of the continuous paper, but not lock it. Move the paper support to the centre of the two sprockets.
  • Page 51 6. Close the sprocket cover. 7. Slide the right sprocket to tension the continuous paper, and then lock it. 8. Place paper guide to keep it horizontally, and then slide the left and right edge guides to the center of the paper. 9.
  • Page 52 pages in one time may cause paper damaged. Make sure the printed paper is moved before pressing Load/eject button. Otherwise it may cause paper jam by feeding paper backward for several pages. Loading continuous paper with the pull tractor 1. Make sure the printer is powered off, and take away the front cover and paper guide.
  • Page 53 4. Slide the left sprocket to the left about 12mm (0.5 inch ) to the left margin of the printer, then lock the sprocket by pushing the lock tab backward. Slide the right sprocket to match the width of continuous paper, but don’t lock it. Move the paper support to the center of both sprockets.
  • Page 54 6. Open the sprocket cover to fit the holes of continuous paper to the pins of tractors. 7. Close the sprocket cover. 8. Slide the right sprocket to tighten the continuous paper, and then lock it. 9. Place paper guide and keep it horizontally, then slide both edge guides to the centre of continuous paper.
  • Page 55 12. Close the front cover. Do not use the platen knob on the left side of printer to feed paper when the printer is powered on, or else, it may change the top of form position or damage the printer. Setting top-of-form position You may need specified top-of-form position to satisfy different format printout.

  • Page 56: Switching Between Continuous Paper And Cut Sheets

    Remove continuous paper from the pull tractor 1. Tear off continuous paper along the perforation. 2. Eject continuous paper forward by pressing “LF/FF” button. Do not use Tear off and Load/eject button when using the pull tractor. Switching between continuous paper and cut sheets The printer could use cut sheets, and don’t need to remove the continuous paper in the tractor.
  • Page 57 4. Load cut sheets from the front or top position, same as described in this chapter. Switching to continuous paper It is easy to switch to continuous paper. 1. If there is cut sheet in the printer, press “Load/Eject” button to eject cut sheet.

  • Page 58: Multipart Forms

    Load continuous paper with “load/eject” button before printing. Multipart forms Gap lever There are six choices in the gap lever for different thickness forms. They are identified by the mark near the lever. The following table indicates the lever settings. Place it according to the actual thickness of paper used.
  • Page 59 The Thick Paper indicator is on when gap lever is set in position “2”or above. Multipart forms The printer can print on up to 5-level multipart forms. Set the lever in right position according to the thickness of paper. The same way can be used to load the multipart forms as ordinary paper except gap lever setting.

  • Page 60: Printer Specifications

    Printer Specifications Printing Printing method 24-pin impact dot matrix Printing Speed High-speed Draft 500 cps at 10 cpi Draft 360cps at 10 cpi 432 cps at 12 cpi Letter Quality 120 cps at 10 cpi 144 cps at 12 cpi Printing Direction Bidirectional logic seeking for test and graphics printing (Unidirectional test or graphics...

  • Page 61: Printing Paper

    Font Character Proportional Font Width 15cpi 10 cpi 12 cpi Character (point) Draft ○ ○ ○ Roman ○ ○ ○ ○ Sans Serif ○ ○ ○ ○ ○ You can also use software commands to choose other combination of the fonts /printing space.
  • Page 62 Printable Area: Cut-Sheet 8.5 mm(0.33 inch)or more 3.0 mm (0.12 inch) or more 3.0 mm(0.12 inch) or more 13 mm(0.51 inch) or more 13 mm(0.51 inch) Printable Area or more 13.5 mm(0.53 inch)or more Continuous paper...
  • Page 63 The minimum left and right Printing paper width margin 101-377.8 mm 13mm (0.51 inch) (4-14.575 inch) 381-420 mm 15mm (0.59 inch) (15-16 inch) Printing paper thickness Cut-sheet 0.065 to 0.14 mm (0.0025-0.0055 inch) Cut-sheet (multipart forms- Front in) 0.12-0.32 mm (0.0047 to 0.012 inch) Continuous paper 0.065-0.14 mm (0.0025-0.0055 inch) Continuous multipart forms...

  • Page 64: Mechanical Parts

    Printing Paper Weight Cut-sheet (rear in) 14-24 pounds (52.3 to 90g/m2) Cut-sheet (front in) 17-24 pounds (64 to 90g/m2) Continuous Paper 14-22 pounds (52.3 to 82g/m2) Multipart forms (cut sheet/continuous paper) 12-15pounds×4(40 to 58g/m2×4) Printing paper quality Cut-sheet and continuous paper The paper must be flat, and non-carbon multipart forms.

  • Page 65: Electric Parts

    Ribbon Fabric ribbon cartridge 6 million characters in draft mode. MTBF 20,000 hours. Print Head Life 300million strokes per wire (using genuine ribbon) Size and Weight Length: 623 mm (25 inch) Width: 395 mm (15.2 inch) Height: 173 mm (6.8 inch) Weight: about 13 kg Electric Parts Rating Voltage...

  • Page 66: Environmental Specifications

    20%~80%RH without condensation Storing 5%~85%RH 5%~85%RH without condensation Interface Technological Specifications Centronics parallel interface. USB interface accords with USB 1.1 criterion. Serial interface accords with RS-232C criterion. LAN interface – refer to USER GUIDE of NETWORK INTERFACE (Compuprint 3056N only)

  • Page 67: Troubleshooting

    Troubleshooting Power No power supply. Power indicator unlit: Check if the power line inserted in outlet correctly. If the power outlet is controlled by outer switch or automatic timer, please use another power outlet. Use another electronic device to make sure if the power outlet works normally.
  • Page 68 Paper-empty indicator is lit: Please load print paper. It sounds the printer is printing, but in fact it doesn’t print a character: Please check if the ribbon cartridge is installed correctly. As for the installation of ribbon cartridge, please refer to “Ribbon Cartridge Installation”...
  • Page 69 Lose printing dots during printing characters or figures: Lose a line dot in the printout: The print head is damaged. Stop printing and contact your agent or a qualified maintenance personal, and replace print head. Lose printing dots at random position: The ribbon is loose, so reinstall the ribbon cartridge.

  • Page 70: The Disposal Of Printing Paper

    The setting of page length doesn’t match with continuous paper page length: Please use EDS setting to change the setting of page length. Check the page length setting of application software, and adjust the page length setting if necessary. The top of form position is too low, or the lower half part of the page is printed on the beginning of the next page: Reduce or remove the top margin and reduce page length in application software.
  • Page 71 Load cut-sheet smoothly again. Paper-feed slanting or paper-jam: Turn off the printer power switch, and set the path selection lever to the position of pull tractor, remove cut-sheet and check the following two contents. Make sure that the size of cut-sheet is within the specified range. Make sure that the cut-sheet aligns with both edge guides.
  • Page 72 Check if the size of continuous paper is within the specified arrange, please refers to Printing Paper Size. The continuous paper cannot be ejected correctly: The page length is too long; please use the specified continuous paper.

  • Page 73: Maintenance And Transportation

    Maintenance and Transportation Cleaning the Printer In order to keep your printer in perfect condition, you should clean thoroughly the dust and dirt several times every year. 1. Make sure that the printer has been turned off, remove the paper guide, printer cover, tractor and other installed options.

  • Page 74: Replacing The Ribbon Cartridge

    Replacing the Ribbon Cartridge If the printing is fading, then you need to replace ribbon. It is advisable to use the genuine ribbon cartridge provided by our company. As for replacing ribbon, please refer to “Ribbon Cartridge Installation” section. Use genuine ribbon cartridges approved by our company. Failing to do so will cause damage to the printer (especially to the print head).
  • Page 75 User information according to European Directive 2002/95/EC and 2003/108/EC This unit must be recycled or discarded according to applicable local and national regulations. The symbol shown above, applied to the product or on its packing, indicates that, at end of life, the product is not to be thrown away, or disposed as unsorted municipal waste, but separately collected.

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