Compuprint 9300 User Manual
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Compuprint 9300 User Manual

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Rev. 01
78413011-001
Sett. 08

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Summary of Contents for Compuprint 9300

  • Page 1 9300 Rev. 01 78413011-001 Sett. 08...
  • Page 2 Sferal wwt recommends to use only its original Compuprint branded consumables with original packaging (identified by its holographic label). In this way, a proper use of the printer at quality level stated in the product characteristics can be assured.
  • Page 3 Never remove any printer cover. The following areas of the printer should be covered for safety reasons: Rear Plug Cover ASF Area Cover Rear Plug Covers The above openings must always be protected with their cover. Do not touch inside and do not insert any object into these openings or into the gears.

  • Page 4: Ffc Notes

    This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.

  • Page 5: Table Of Contents

    Compuprint Products Information ....... ii ANSI Emulation ............... 93     IPDS Emulation .............. 104   Safety Information ..........iii   IPDS Emulation Options ........... 104   FFC Notes .............. iv   How to Select the Paper Path ........111  ...

  • Page 6: Getting To Know Your Printer

    • 18 Needle Print Head • 136 columns @10 cpi • High Speed Draft printing at 1300 cps, Draft printing at 950 cps, LQ printing at 240 cps and DP Text at 480 cps • IBM Proprinter XL III, Personal Printer 2381+ and EPSON FX Series emulations •...

  • Page 7: Unpacking Your Printer

    The following items are included in the box: Notify any damage to your supplier. (with User Manual included) Power Cable Ribbon Cartridge...

  • Page 10: Setting Up Your Printer

    Consider the following points when you choose the location for your printer: • The distance between the printer and the host computer must not exceed the length of the interface cable; • The location must be sturdy, horizontal and stable; •...

  • Page 11: Printer Assembly

    Open all the printer covers and make sure that you remove all the shipment locks from the printer.

  • Page 12: Ribbon Cartridge Installation

    Make sure that you are using only Compuprint original consumables. 1. Make sure that the printer is turned off. 2. Find the ribbon cartridge among the accessories Ribbon Guide Ribbon Shifter Ribbon Winding Knob Cartridge Pin...
  • Page 13 3. With the printer powered on, enter the OFF LINE status pressing the ON-LINE Key and then checking ON-LINE indicator unlit. 4. Open the top cover using the small handles on either side of the top cover. 5. The print carriage prepares for ribbon cartridge installation.
  • Page 14 5. Before installing the ribbon cartridge turn the ribbon-winding knob in the arrow direction (located on the cartridge) to take up slack in the ribbon. Cartridge Pin Ribbon Winding Knob To avoid damage to the ribbon, do not turn the winding knob in the wrong direction. 6.
  • Page 15 7. Slide and insert the ribbon guide between the print head and the ribbon guide mask holding it perpendicular to the print head. Make sure that the ribbon is inserted correctly between the print head and the print head mask. 8.
  • Page 16 9. Turn the ribbon-winding knob in the arrow direction (located on the cartridge) to take up slack in the ribbon. 10. Push the cartridge down gently until it clips into place at locking points. 11. Turn the ribbon-winding knob again in the direction of the arrow to take up slack in the ribbon. 12.

  • Page 17: Host Computer Connection

    This printer can be connected to your host computer via different available interfaces on two alternative controllers. Before connecting the interface cable, make sure that the printer and the host computer are turned OFF. First Controller: this controller provides the following three interfaces •...
  • Page 18 The interface connectors are located on the rear of the printer. SERIAL INTERFACE PARALLEL PARALLEL INTERFACE INTERFACE INTERFACE INTERFACE Insert the parallel interface cable into the parallel connector and fasten it by means of the clips. Insert the serial interface cable into the serial connector and fasten it by means of the two screws (use the screwdriver).

  • Page 19: Software Driver Selection

    Follow the instructions in the readme file you find on the CD-ROM. In a WINDOWS 95/98/2000/XP/NT4.0/Millennium®/Vista environment the printer supports the Plug & Play feature. The printer drivers of all Compuprint printers can be found at the Internet Address http://www.compuprint.com...

  • Page 20: Power Connection

    The power outlet must be compatible with the plug of the printer’s power cable. Always use a grounded outlet. 1. Make sure the power outlet is near the printer location and easily accessible. 2. Make sure that the power switch is in 0 position (OFF).
  • Page 21 3. Insert the power cable plug into the printer connector and the other power cable end into a convenient outlet (the figure shows the European version). 4. If you need to turn the printer on, press the power switch in the I position (ON).

  • Page 22: Selecting The Display Language

    RELEASE KEYS 2. When you release the key, the following messages will be displayed: PROGRAM STARTING UP then, 9300 ver. x.xx then, PRINT OUT? NO 3. Press the key to enter the setup. The first setup item is displayed: ↓...

  • Page 23: Configuring The Printer

    The operator panel enables you to perform many of the printer functions including paper path selections, font selection and the printer setup. The operator panel consists of: • A 16 character display (Liquid Crystal Display) • Five led indicators • Nine function keys...

  • Page 24: Display Messages

    The printer display is used to indicate the printer status or to request an user intervention. When the printer is in Ready state, the display gives the following information: • when paper is already loaded and the • when paper is already loaded and the printer is off line ( indicator unlit): printer is on line (...
  • Page 25 • when there is no paper loaded and the • when there is no paper loaded and the printer is off line ( indicator unlit): printer is on line ( indicator lit): ON LINE ON LINE ON LINE Load Front1 Printer Status Current Macro Current Paper Path...
  • Page 26 The following messages appear to indicate other printer conditions or user intervention requests. The list is in alphabetical order. Message Description This message appears to indicate that the Alternate functions of the operator ALTERNATE panel keys have been selected pressing the key.
  • Page 27 Message Description This message is displayed if the key has been pressed to interrupt a ALTERNATE OPER. INTERRUPTED park procedure. The printer is parking the fanfold paper. PARKING The path has been changed and the printer is updating the settings. PATH CHANGING PRESS A KEY The NVM has been changed.
  • Page 28 Message Description TEAR OFF PAPER These messages are displayed when the printer receives a paper ejecting EJECT PAPER command (TEAR NO item has been selected for the tear-off function) but was not able to execute it, because the paper to be ejected is longer than 18 inch. Tear off the fanfold paper and then press the key to eject the paper.

  • Page 29: Indicators

    Lit when the printer can receive and print data (printer online). ON LINE Blinks when there is data in the buffer and the printer is offline. Unlit when the printer is disabled and the buffer does not contain any data, or during the initialization, setup or tests.

  • Page 30: Function Keys

    Pressing the function keys it is possible to activate the functions indicated by the word or symbol signed near the key. Each key may have different functions, according to the selected function modes: Normal, Alternate or Program. Normal Function The normal function of the keys is written above the keys and does not require any previous action to select it.
  • Page 31 ON LINE Key Normal Enables or disables the printer. ON LINE Function • If this key is pressed while powering the printer on, the self test is printed; the printout is stopped pressing this key again. • In an error condition, once the error cause has been removed, press this key to enable the printer Program Pressing this key, the input buffer is cleared.
  • Page 32 FONT Key Normal Selects the font to be used with the currently selected pitch. The selected font FONT Function is valid until the printer is turned off or a new font is selected using this key. Program Scrolls the parameters of the functions or macros backwards. ←...
  • Page 33 ALTERNATE Key Enables the alternative key functions. Normal ALTERNATE Function If the printer is receiving print data, press the key before pressing the ON LINE key. ALTERNATE If no printing data are in the print buffer, pressing the key, the printer ALTERNATE goes offline.

  • Page 34: Key Combinations

    PATH/PARK Key Normal Selects one of the paper paths in offline status. The parameters of the displayed PATH Function path are set after 2 seconds without pressing any key. Alternate Parks the paper in the currently selected paper path. PARK Function Key Combinations ONLINE + MACRO + TEAR...

  • Page 35: Printer Setups

    The main printer setup parameters can be selected via the operator panel. The setup parameters are divided into two printer setups, the Power-On Configuration, that allows a complete configuration at installation time according to the hardware and the emulation types, and the Program Setup, that allows you to set the functions that are the most useful in your daily job.

  • Page 36: Leaving The Printer Setups

    • Pressing the key in the Power-On Configuration the printer exits from the setup and PROGRAM the new settings will be automatically saved. • Pressing the key in the Program Setup, the following choice is offered for the storage of PROGRAM the values set: The new settings are not activated and the old settings remain valid.

  • Page 37: Power-On Configuration

    2. Press and hold the key pressed while powering on the printer until the RELEASE KEYS PROGRAM message is displayed. As soon as the key gets released, the following message will be PROGRAM displayed: STARTING UP then, 9300 ver. x.xx then, PRINT OUT? NO...
  • Page 38 Main Structure This figure shows the structure of the Power-On Configuration and how to move inside the Setup.
  • Page 39 The setup item Functions groups the following printer functions: • Buzzer setting, • Paper loading sequence, • Text printing direction, • Graphics printing direction, • Bar code printing direction, • Paper path at power on, • Language of the display messages, •...
  • Page 40 Emulation Options This setup defines the available options according to the selected emulation and is structured as follows: Options...
  • Page 41 Setting the Emulation Options Printer Emulation PRINT OUT? NO EMUL. OPTIONS ↑ ↑ → EMUL. EPSON → or ← EMUL. OPTIONS ↓ EMUL. IBM XLIII → or ← → or ← INTERFACE EMUL. IBM 2381 → or ← EMUL. ANSI ↓...
  • Page 42 EPSON Character Sets EMUL. EPSON ↑ CHAR. SET CS1 → or ← → or ← CHAR. SET CS2 CHAR. SET ITALIC → or ← ↓ NATION CP437 These items select the character set to be used in EPSON emulation. IBM Character sets EMUL.
  • Page 43 EPSON National Character sets CHAR. SET CS2 ↑ NATION CP437 → or ← NATION … → or ← → or ← NATION LATIN A1 ↓ AUTO CR YES The following national character sets are available: CP 437 CP437 G 96GREEK CP850 CP851 CP 852...
  • Page 44 IBM National Character Sets CHAR. SET CS2 ↑ NATION CP437 → or ← NATION … → or ← → or ← NATION FARSI2 ↓ AUTO CR NO The following national character sets can be selected: CP 437 CP437 G 96GREEK CP850 CP851 CP 852...
  • Page 45 CR Code Behavior NATION xxx ↑ → or ← AUTO CR NO → or ← AUTO CR YES ↓ AUTO LF NO AUTO CR NO No automatic carriage return is performed after a LF, VT or ESCJ code. Default value in IBM emulation. The printer performs an automatic carriage return after a LF, VT or ESCJ code.
  • Page 46 LF Code Behavior AUTO CR xx ↑ → or ← AUTO LF NO → or ← AUTO LF YES AUTO LF HOST → or ← ↓ 20 CPI IBM NO BAR CODE NATIV No Automatic LF after CR. AUTO LF NO AUTO LF YES Automatic LF after CR.
  • Page 47 IBM Compressed Printing These items are displayed only if the IBM emulation is selected. AUTO LF NO ↑ 20 CPI IBM NO → or ← 20 CPI IBM YES → or ← ↓ BAR CODE NATIV The compressed printing is performed at 17.1 cpi. 20 CPI IBM NO The compressed printing is performed at 20 cpi.
  • Page 48 Bar code mode 20 CPI IBM NO AUTOLF NO ↑ BAR CODE NATIV → or ← BAR CODE ALTER → or ← ↓ EMUL. OPTIONS Enables bar code printing using the native commands (DC4, DC4, …). BAR CODE NATIV Enables bar code printing using ANSI commands even if the emulation in use is BAR CODE ALTER EPSON or IBM.
  • Page 49 Interface Settings Depending upon the installed Controller Board, the printer can be equipped with different interfaces to connect to the host system. The possible interfaces are: - Parallel Centronics - Serial 232C - USB - Ethernet LAN 10/100 The following paragraphs describe how to configure the parameters of the interfaces. Interface (*) This item is displayed only if the interface board (Controller Board) installed on the unit is equipped with this interface.
  • Page 50 All the interfaces installed onto the interface board (controller) are active and the hot AUTO port feature is operative. Only the Centronics Parallel Interface is active. Hot Port is not operative. PARALLEL Only the Serial RS232 Interface is active. Hot Port is not operative. SERIAL Only the USB Interface is active.
  • Page 51 Parallel Interface This setup defines the use of the parallel interface and is structured according to the interface specific parameters. Parallel Interface Parameters...
  • Page 52 Setting the Parallel Interface Parameters Interface Type INTERFACE PARALL INTERFACE ↑ ↑ → 1284 BIDIR. I/F → or ← PARALL INTERFACE ↓ → or ← CX. PARALLEL I/F ↓ SERIAL INTERFACE SELECT-IN HOST LAN INTERFACE Bidirectional IEEE 1284 parallel interface. 1284 BIDIR.
  • Page 53 Number of Data Bits SELECT-IN HOST ↑ DATA BITS 8 → or ← → or ← DATA BITS 7 ↓ INP. BUFFER 2K Selection of the number of data bits: 7 or 8. Input Buffer Size DATA BITS 8 ↑ →...
  • Page 54 Serial Interface The following Serial Interface Parameters will display only if the Serial Interface is present. This setup defines the use of the serial interface and is structured according to the interface specific parameters. Serial Interface Parameters...
  • Page 55 Setting the Serial Interface Parameters Interface Type PARALL INTERFACE SERIAL INTERFACE ↑ ↑ SERIAL INTERFACE → SERIAL I/F 232 → or ← ↓ ↓ FUNCTIONS BAUD 9600 It is available the serial interface RS-232/C only. SERIAL I/F 232...
  • Page 56 Baud Rate SERIAL I/F 232 ↑ BAUD 300 → or ← BAUD 600 → or ← BAUD 1200 → or ← BAUD 2400 → or ← BAUD 4800 → or ← → or ← BAUD 9600 → or ← BAUD 19200 →...
  • Page 57 Parity Check DATA BITS 8 ↑ → or ← PARITY NONE PARITY ODD → or ← → or ← PARITY EVEN → or ← PARITY MARK PARITY SPACE → or ← ↓ HANDSHAKE DTR Data does not have a parity bit, i.e. 8 bit data are transferred and the parity PARITY NONE check is disabled.
  • Page 58 Handshake Protocol PARITY NONE ↑ → or ← HANDSHAKE DTR → or ← HANDSHAKE XONXOF ↓ CONNECTION LOCAL The Handshake is performed using the DTR Protocol. HANDSHAKE DTR The Handshake is performed using the XON-XOFF Protocol. HANDSHAKE XONXOF Connection Type HANDSHAKE DTR ↑...
  • Page 59 Input Buffer Size CONNECTION LOCAL ↑ → or ← INP. BUFFER256 → or ← INP. BUFFER 2K → or ← INP. BUFFER12K INP. BUFFER32K → or ← INP. BUFFER64K → or ← INP. BUFFER128K → or ← ↓ SERIAL INTERFACE Selects the input buffer size.
  • Page 60 LAN Interface The following LAN interface parameters will display only if the Ethernet 10/100 Mbit interface is present. This setup defines the use of the LAN interface and is structured according to the interface specific parameters. LAN Interface Parameters...
  • Page 61 IP Assignment PARALL INTERFACE LAN INTERFACE ↑ ↑ IP ASSIGN FIXED LAN INTERFACE → → or ← IP ASSIGN DHCP ↓ → or ← FUNCTIONS ↓ INIT IP ADDRESS 127.000.000.000 Assigns the static or fixed IP address. IP ASSIGN FIXED Assigns the dynamic IP address (DHCP protocol).
  • Page 62 Init Net Mask INIT IP ADDRESS 127.000.000.000 ↑ → or ← INIT NET MASK 000.000.000.000 → or ← INIT NET MASK … → or ← INIT NET MASK 255.255.255.255 ↓ DEF. GATEWAY ID 000.000.000.000 These values set the INIT net mask number. This number is represented by a decimal notation where the decimal values are divided by points in four fields.
  • Page 63 Init Host Name DEF. GATEWAY ID 000.000.000.000 ↑ → or ← INIT HOST NAME …………… PROGRAM key ↓ INIT WORKGROUP CMP_GROUP The host is identified by a name. This function allows to create the name of the init host using a 14- character string.
  • Page 64 Enable/Disable the SMTP Service INIT WORKGROUP workgroup ↑ → or ← SMTP ENABL. NO SMTP ENABL. YES ↓ ↓ LAN INTERFACE MAIL SERV.ADDRES 000.000.000.000 Disables the SMTP (Simple Mail Transfer Protocol) service, that is disables SMTP ENABL. NO the reception/transfer/error service of the e-mail. Enables the SMTP (Simple Mail Transfer Protocol) service, that is enables SMTP ENABL.
  • Page 65 E-mail Address This item is displayed only if the function is selected SMTP ENABL. YES. MAIL SERV.ADDRES 000.000.000.000 ↑ → or ← EMAIL ADDRESS xxxxxxxxxxx ↓ SENDER ADDRESS xxxxxxxxxxx This function allows to write the e-mail address where you can notify the failures. Use the ← or → keys to increase or decrease the values in one field and the ↓...
  • Page 66 Functions This item groups various printer functions, with which you can configure the printer.
  • Page 67 Setting the Functions Group Items Enable/Disable the Buzzer SERIAL INTERFACE (*) LAN INTERFACE (**) FUNCTIONS ↑ ↑ → BUZZER YES → or ← FUNCTIONS ↓ → or ← BUZZER NO ↓ RETURN TO MFG: NO SEQUENCE NONE Enable or disables the buzzer. (*) If Serial Interface is present.
  • Page 68 Paper Loading Sequence BUZZER YES ↑ SEQUENCE NONE → or ← SEQ. F1+F2 PUSH → or ← ↓ TEXT DIRECT BI Q . F1+F2 The paper is fed only through the path selected by operator panel. SEQUENCE NONE The paper is fed firstly with the Front1 push tractor and successively SEQ.
  • Page 69 Graphics Print Direction TEXT DIRECT BI ↑ GRAPH DIRECT BI → or ← → or ← GRAPH DIRECT UNI ↓ BARCODES DIR. UNI Selects the print direction for graphics: bidirectional or unidirectional. Bar Codes Print Direction GRAPH DIRECT BI ↑ →...
  • Page 70 Paper Path at Power-On BARCODES DIR. UNI ↑ P. ON PATH MACRO → or ← P. ON PATH LAST → or ← ↓ MENU ENGLISH The paper path at power-on is the one from the default Macro. P. ON PATH MACRO The paper path at power-on is the last one that was selected before the printer P.
  • Page 71 Enable/Disable Front1 Tractor Jam Sensor MENU ENGLISH ↑ F1 JAM SENS. Y → or ← → or ← F1 JAM SENS. N ↓ F2 JAM SENS. Y (if the Front2 push tractor option is installaled) TEAR ADJUST : xxx Enables the paper jam sensor located in the 6 pin Front1 push tractor option. F1 JAM SENS.
  • Page 72 Enable/Disable Front2 Tractor Jam Sensor This item is displayed only if the 6 pin Front2 push tractor option is installed. F1 JAM SENS. Y ↑ → or ← F2 JAM SENS. Y F2 JAM SENS. N → or ← ↓ TEAR ADJUST: xxx Enables the paper jam sensor located in the upper Front2 push tractor option.
  • Page 73 Adjusting the Tear-Off Position F2 JAM SENS. Y (if the Front2 Push Tractor option is installed) F1 JAM SENS. Y ↑ → or ← TEAR ADJUST: +30 TEAR ADJUST: ... → or ← → or ← TEAR ADJUST: -390 ↓ FUNCTIONS These values adjust the distance between the Tear-Off Perforation and TEAR ADJUST: xxx...
  • Page 74 Resetting to Factory Default Values With the BACK TO MFG function it is possible to reset all items in the Power On Configuration Setup and in the Program Setup to their factory default values. This may be useful if you do not remember the values you set in the setups, or because you simply changed you mind about the settings you have just done.

  • Page 75: Program Setup

    The default values of the various functions are indicated in bold. Press the key when the printer is turned on and is offline or online without printing. The PROGRAM following message will be displayed: PRINT OUT? NO The figure in the following page shows the structure and how to move inside the Program Setup.
  • Page 76 Main Structure Print out? No Print out? Yes … User Macro Macro # 1 Macro # 4 Line sp..Line sp. 6 lpi MACRO PARAMETER BLOCK Next Macro? Yes Next Macro? No Config. Menu No Config. Menu Yes Hex Dump No Hex Dump Yes Parall.
  • Page 77 Printout of the Printer Settings PRINT OUT? NO → or ← PRINT OUT? YES ↓ USER MACRO The setup is not printed. PRINT OUT? NO The printer setup is printed. The printout starts as soon as you select this value. PRINT OUT? YES NOTE: The Program setup printout indicates: •...
  • Page 78 User Macro The USER MACRO item allows to prepare four printing environments (MACRO#1, MACRO#2, MACRO#3 and MACRO#4). Each macro is composed of a group of parameters which define a configuration that can then be recalled to easily set the printer for four printing environments. Selection of the User Macro PRINT OUT? NO USER MACRO...
  • Page 79 User Macro Parameters User macro Macro #1 Macro #2 Macro #3 Macro #4 Line sp. 6 lpi Line sp..Line Sp. Lock No Line Sp. Lock Yes Length 66 Lines Length ... Top of Form 0 Top of Form … Ignore F.F.
  • Page 81 Line Spacing MACRO#1 ↑ → → or ← MACRO#1 LINE SP. 6 LPI → or ← LINE SP. 8 LPI LINE SP. 12 LPI → or ← LINE SP. 3L/30MM → or ← → or ← LINE SP. 4L/30MM LINE SP. 6L/30MM →...
  • Page 82 Page Length LINE SP. LOCK NO ↑ → or ← LENGTH 1 LINE → or ← LENGTH ... LINES → or ← LENGTH 244 LINES ↓ TOP OF FORM 0 These items set the page length for fanfold paper in number of lines depending on the current vertical spacing.
  • Page 83 Form Feed (FF) Command TOP OF FORM 0 ↑ IGNORE F.F. NO → or ← → or ← IGNORE F.F. YES ↓ SKIPOVER 0 IGNORE F.F. NO The Form Feed (FF) command is always executed. The Form Feed (FF) command is ignored when the paper is in the top of form IGNORE F.F.
  • Page 84 Draft Print Mode Selection SKIPOVER 0 ↑ → or ← DRAFT MODE HS → or ← DRAFT MODE NORM ↓ FONT Draft The printer performs the draft printing at high speed. DRAFT MODE HS The printer performs the draft printing at normal speed. DRAFT MODE NORM Font Selection DRAFT MODE NORM...
  • Page 85 Pitch Selection FONT Draft ↑ PITCH 5 CPI → or ← PITCH 6 CPI → or ← → or ← PITCH 7.5 CPI PITCH 8.5 CPI → or ← PITCH 10 CPI → or ← → or ← PITCH 12 CPI PITCH 15 CPI →...
  • Page 86 Pitch Lock PITCH 10 CPI ↑ PITCH LOCK NO → or ← → or ← PITCH LOCK YES ↓ LEFT MARGIN 0 PITCH LOCK NO Setting this item, the pitch can be changed by software or operator panel. PITCH LOCK YES Setting this item, the pitch can be changed ONLY by operator panel.
  • Page 87 Right Margin LEFT MARGIN 0 ↑ RIGHT MARGIN. 2 → or ← → or ← RIGHT MARGIN..→ or ← RIGHT MARGIN. xxx ↓ SLASH ZERO NO The Right Margin is set in number of columns (depending on the current pitch) starting from the physical left edge.
  • Page 88 Paper Path Selection This function defines the default paper path for the current macro. Paper Path selection depends upon the printer model and the installed options. SLASH ZERO NO ↑ → or ← PATH FRONT 1 PATH FRONT 2 → or ← ↓...
  • Page 89 Tear-Off Mode PATH FRONT 1 ↑ → or ← TEAR NORMAL → or ← TEAR AUTOMATIC → or ← LABEL → or ← TEAR NO ↓ TEAR DELAY 1 The Tear-Off Function is performed pressing the key when the printer is TEAR TEAR NORMAL offline.
  • Page 90 Tear Delay Mode TEAR NORMAL ↑ TEAR DELAY 1 → or ← TEAR DELAY … → or ← → or ← TEAR DELAY 5 ↓ STRONG IMPACT This item defines the time that printer uses to move paper to the Tear-Off position in automatic tear mode.
  • Page 91 Paper Perforation This function allows moving the print head aside the paper when the fanfold paper perforation passes between the mylar and the print bar, to facilitate paper movement on critical forms. STRONG IMPACT ↑ → or ← PERFOR. SAFE NO →...
  • Page 92 Adjusting the Distance of the Print Head QUIET PRINT OFF ↑ AUTOGAP -5 → or ← AUTOGAP ... → or ← → or ← AUTOGAP +3 MANUAL GAP → or ← FIXED GAP 0.3 → or ← → or ← FIXED GAP ...
  • Page 93 Horizontal Character Tuning AUTOGAP 0 ↑ TUNING: HORIZ 0 → or ← → or ← TUNING: HORIZ ... → or ← TUNING: HORIZ 60 ↓ TUNING: VERT 0 These values adjust the distance between the left paper margin and the first print character. The values correspond to 1/120 inch units, i.e.
  • Page 94 (*) If the IPDS option is installed, I-PITCH 10 CPI appears instead of MACRO->MFG NO. For details about IPDS programming, see the specific IPDS chapter. Resetting the Macro Parameters to the Factory Defaults TUNING: VERT. 0 ↑ MACRO -> MFG NO →...
  • Page 95 Selecting Another Macro MACRO -> MFG NO ↑ NEXT MACRO? NO → or ← NEXT MACRO? YES ↓ ↓ CONFIG MENU NO MACRO#1 To pass over to another macro, select NEXT MACRO YES. Pressing the ↓ or ↑ key the item MACRO#1 is displayed, then press the →...
  • Page 96 Passing over to the Power-On Configuration At this point of the setup, it is possible to pass over to the Power On Configuration functions setting. NEXT MACRO NO ↑ → or ← CONFIG MENU YES CONFIG MENU NO ↓ ↓ HEX DUMP NO EMUL.
  • Page 97 Storing the values HEX DUMP NO ↑ → or ← STORE? QUIT → or ← STORE? SAVE → or ← STORE? CURRENT PROG EXIT This setting does not save any of the new values set. The values set previously STORE? QUIT will be used.

  • Page 98: Ansi Emulation

    The following items appear only when the ANSI emulation has been selected. ANSI Character Sets EMULATION ANSI ↑ CHAR SET CS1 → or ← → or ← CHAR SET CS2 ↓ CH.TAB CODE 437 The printer uses the CS1 character set. CHAR SET CS1 The printer uses the CS2 character set.
  • Page 99 ANSI Code Pages CH.TAB.. CODE437 ↑ NATION USA → or ← → or ← NATION … → or ← NATION CYRILLIC ↓ RIS ENABLE YES The following code pages are available: GERMANY FRANCE A FRANCE B FREN/CANA DUTCH ITALY SPAIN DAN/NOR A DAN/NOR B DAN/NOR C DAN/NOR D SWE/FIN A...
  • Page 100 SI/SO Control RIS ENABLE YES ↑ SI/SO CTL YES → or ← → or ← SI/SO CTL NO ↓ AUTO CR YES If the printer receives a command (SI or SO) from the host to enable or disable the special modes (oversize, expanded and bar code modes), then the printer will (YES) or will not (NO) respond to the <SI>...
  • Page 101 Prime on Delete AUTO CR YES ↑ PRIME ON DEL YES → or ← → or ← PRIME ON DEL NO ↓ CONTRL IN DG YES If the printer receives a command (DEL) from the host, then the printer will (YES) or will not (NO) perform a prime (reset) based upon your selection.
  • Page 102 Vertical Expansion CONTRL IN DG YES ↑ EXPAND UP YES → or ← → or ← EXPAND UP NO ↓ ALT GRAPHICS YES This setting defines the vertical expansion from the baseline up (YES) or from the top line down (NO).
  • Page 103 8-bit Control ALT GRAPHICS YES ↑ 8 BIT CTRL YES → or ← → or ← 8 BIT CTRL NO ↓ S/SUB SCRIPT YES If the printer receives a control code command (80H to 9FH) whose eighth data bit is set, and the character set is selected, then the printer will (YES) or will not (NO) respond to the particular code based upon your selection.
  • Page 104 ESC+Control Code S/SUB SCRIPT YES ↑ ESC+ CTR CODE YES → or ← → or ← ESC+ CTR CODE NO ↓ VT NOT SET YES In this setting the control codes embedded within escape sequence are valid (YES) or ignored (NO).
  • Page 105 Double Line Feed VT NOT SET YES ↑ DOUBLE LF YES → or ← → or ← DOUBLE LF NO ↓ DOUBLE LF YES If the printer receives a command (LF) from the host to execute a line feed, then the printer will (Y) or will not (N) also perform double line feed based upon your selection.
  • Page 106 Clear Margin AUTO WRAP YES ↑ CLEAR MARGIN YES → or ← → or ← CLEAR MARGIN NO ↓ BACKOP NINE Clears (Y) or preserves (N) top and bottom margins on form length changes.
  • Page 107 Backup Option CLEAR MARGIN YES ↑ BACKUP NONE → or ← → or ← BACKUP BC → or ← BACKUP OS BACKUP BOTH → or ← ↓ GUARD BAR YES The printer will return the print head to the vertical position established before turning on Barcode modes at the completion of printing of the current barcode symbol.
  • Page 108 Barcode Guard Bar Enable BACKUP NONE ↑ GUARD BAR YES → or ← → or ← GUARD BAR NO ↓ EMUL. OPTIONS The printer will (Y) or will not (N) include left, right and center Guard bars of the barcode styles which use Guard bars based upon your selection.

  • Page 109: Ipds Emulation

    The following is the description of the printer IPDS specific menu items. These items appear only when the controller board installed on the unit is equipped with Ethernet LAN Interface handling IPDS data stream. The IPDS emulation menu items have been included in the four user macros. To select the IPDS items, access the Program Setup, select the User Macro and scroll the items up to Vertical Character Tuning.
  • Page 110 Right Margin I-LINE SP. 6 LPI ↑ I-RIGHT MARG 1 → or ← I-RIGHT MARG 132 → or ← → or ← I-RIGHT MARG xxx ↓ I-FLEN 66 LINES The Right Margin is set in number of characters (depending on the current pitch) the printer prints on a line.
  • Page 111 Print Quality I-FLEN 66 LINES ↑ I-FONT FAST → or ← I-FONT DP → or ← → or ← I-FONT DP TEXT → or ← I-FONT NLQ ↓ I-HOST FAST YES Selects the Print Quality to any of the following values: Fast Draft Quality (default value) DP (Data processing) Quality DP Text Qualità...
  • Page 112 Host Fast Draft I-FONT FAST ↑ I-HOST FAST YES → or ← → or ← I-HOST FAST NO ↓ I-NATION CP500 Selects the Host Fast Draft parameter to the following values: YES (default): The highest print speed (lowest print quality) available through the data stream is Fast Draft Quality.
  • Page 113 The following national character sets can be selected: CP 437 CP260 CP273 CP274 CP275 USA/Canada Canadian French Austrian/German Belgian Old Brazilian CP277 CP278 CP280 CP281 CP282 Danish/Norwegian Finnish/Swedish Italian Japanese English Portuguese CP284 CP285 CP290 CP297 CP420 Spanish English (UK) Japanese Katakana French Arabic...
  • Page 114 Emulation Mode I-NATION CP500 ↑ I-EMUL. MODE 4247 → or ← → or ← I-EMUL. MODE 4224 I-EMUL. MODE 4230 → or ← ↓ I-MSIZE PRIO ALT Selects the Emulation mode to the following values: 4247 (default) 4224 4230 Media Size Priority I-EMUL MODE 4247 ↑...
  • Page 115 Bar Code Mode I-MSIZE PRIO ALT ↑ I-BC MODE HIGH → or ← → or ← I-BC MODE LOW I-BC MODE HOST → or ← ↓ I-GRA MODE HIGH This parameter selects the Bar Code Mode to any of the following values: HIGH (default): High contrast Bar Codes LOW: Low contrast Bar Codes HOST: Contrast as specified by the IPDS data stream...

  • Page 116: How To Select The Paper Path

    The paper can be loaded into the printer using different paper paths. The messages indicating the paper paths are shown depending upon the printer model and if the corresponding loading device is installed on the printer. Proceed as follows: 1. Press the key to put the printer offline ( indicator unlit).

  • Page 117: How To Use The Tear-Off Function

    This function is used to match the paper perforation with the tear-off bar. For this function the following values must be set: 1. Press the key when the printer is disabled or enabled without printing to enter the PROGRAM Program Setup. 2.

  • Page 118: Adjusting The Tear-Off Position

    To check the Tear-Off Position, proceed as follows: 1. Check if the paper perforation matches the tear-off bar on the printer. 2. To move manually the paper to the Tear-Off position, press the key when the printer is TEAR enabled without printing (TEAR NORMAL function selected YES in the Program Setup). You can leave the manual tear off function by pressing again the key.

  • Page 119: Selection Of The Tear-Off Mode

    It is now possible to select the Tear-Off Mode. 1. Press the key when the printer is disabled or enabled without printing to enter the PROGRAM Program Setup. 2. Press the ↓ key. The following message is displayed: USER MACRO 3.

  • Page 120: How To Lock/Unlock The Printer Setups

    RELEASE KEYS message. As soon as these keys are released, the following messages will be displayed: STARTING UP then, 9300 ver. x.xxx then, LOCKED MENU Now the access to the printer setups is locked. If the...

  • Page 121: How To Handle The Paper Parking

    According to the setting of the TEAR item in the Program Setup, the paper parking procedure is performed in different ways. See the following description: If TEAR NO is selected: TEAR NO • When the paper is positioned at the first printable line and the paper path is changed (changing the Macro or pressing the key)
  • Page 122 If TEAR NORMAL is selected: TEAR NORMAL • When the paper is positioned at the first printable line and the paper path is changed (changing the 1st printable line Other paper position Print job Macro or pressing the key) or PATH key is pressed, the PARK...
  • Page 123 If TEAR AUTOMATIC is selected: TEAR AUTOMATIC • When the paper is positioned at the first printable line and the paper path 1st printable line is changed (changing the Macro or Other paper position pressing the key) or the PATH PARK pressed, printer...
  • Page 124 If LABEL is selected: LABEL • When the paper is positioned at the first printable line and the paper path is changed (changing the Macro or 1st printable line Other paper position pressing the key), or the PATH PARK pressed printer automatically ejects the paper towards the rear of the printer.
  • Page 125 If at power on the paper is already loaded in a paper path that is different to the paper path used by the macro which is valid at power-on, independently from the setting of the TEAR function, the display shows TEAR IF NECESS./EJECT PAPER. If the paper to be ejected is longer than 18"...

  • Page 126: Paper Handling

    Front1 Push Path Base Configuration With Installed Option F ront2 Push Path...

  • Page 127: Paper Specifications

    It is important to use the correct paper for obtaining the best performance. See the information table below: Loading Mode Front1 Tractor Front2 Tractor Push-Pull (option) (option) Width 76 to 432 mm 76 to 432 mm 76 to 432 mm 3 to 17 inches 3 to 17 inches 3 to 17 inches...

  • Page 128: Fanfold Paper Loading

    1. To select the Front1 push tractor paper path, press the key. The display shows: PATH LOAD FRONT1 • If you have been using a different path, the display shows: PATH CHANGING • If you have been using fanfold paper in the Front2 push tractor paper path (if the Front2 push tractor option is installed), the printer automatically starts the parking procedure.
  • Page 129 2. Open the Push tractors cover turning it upwards and lay it on the top of the printer.
  • Page 130 3. Unlock the sprockets of the Front1 tractor moving the sprocket levers up. Slide the left sprocket to the first printing column.
  • Page 131 Space the paper guides along the tractor bar. Open the left and right sprocket covers. Hold the fanfold paper in front of the sprockets insert paper perforation on the left sprocket pins and close the left sprocket cover.
  • Page 132 Insert the paper on the right sprocket pins make sure the paper goes under the paper sensor and close the right sprocket cover.
  • Page 133 7. Match the left sprocket for the first printing position, i.e. the left paper margin must match the ninth mark on the printer cabinet. 1 2 3 4 5 6 7 8...
  • Page 134 8. Adjust the right sprocket gently to remove slack from the paper. Make sure the paper is not taut. 9. Lock the left and right sprockets moving the sprocket levers down.
  • Page 135 10. Close the Push tractors cover. Press the key to load the paper into the printer. LOAD/FF The paper must be loaded as shown in figure.

  • Page 136: Printer Maintenance And Troubleshooting

    Make sure the printer has been turned off for at least 15 minutes before starting any cleaning operations. Periodic cleaning will help keep your printer in top condition so that it will always provide optimal performance. • Use a neutral detergent or water solution on a soft cloth to clean dirt and grease from the cabinet of the printer.

  • Page 137: Replacing The Ribbon Cartridge

    1. Make sure that the printer is turned off for at least 15 minutes. Pay attention to the print head because it becomes hot during operation. 2. Open the top printer cover. 3. Slide the ribbon guide out of the print head. Free the shifter holder pushing the tab towards the rear and pulling the shifter holder up.
  • Page 138 4. Remove the used ribbon cartridge by lifting it up. Now, you are ready to insert the new ribbon cartridge. See before “Ribbon Cartridge Installation”.

  • Page 139: Printing The Self Test

    If you need to know any printer setting, and to check if the printer is working well, print the self- test. Proceed as follows: 1. Keep the key pressed while powering on the printer until the display shows ON LINE RELEASE KEYS.

  • Page 140: Error Handling

    When an error condition occurs: • the printer is disabled; • the first message on the display indicates the error, while the second message gives more details concerning the error conditions. Press always the ON LINE key to reset the error condition. Error Message Description Messages Indication...
  • Page 141 Messages Indication Solution BUFFER OVERFLOW A buffer overflow condition Turn the printer off and on again, or press CHARACTER LOST occurred (for the serial key successively PROGRAM ON LINE interface). to clear the buffer. The DSR Signal is not Press the key to reset the error DATA SET OFF ON LINE...
  • Page 142 Messages Indication Solution NVM CHANGE If this error is displayed Turn the printer off and then on again. If the REMOVE PAPER during the printer power problem is not solved call Service. on, an NVM error condition occurs. A paper jam error Check all the paper paths and remove the PAPER JAM CHECK ALL PATHS...

  • Page 143: Options

    The printer’s interface available configurations are: • Controller board with serial, parallel and USB interfaces • Controller board with LAN and parallel interfaces • Controller board with IPDS Over LAN and parallel interfaces. The original configuration may be modified by ordering the controller board with the desired interfaces and replacing the existing board with it.
  • Page 144 package on a flat surface, and set the Controller Board on top of the protective package. Replacing the Controller Board Attention: Ensure that the printer is powered off before installing or removing the Controller Board. If the Controller Board is installed while the printer is powered on, the controller will not synchronize with the printer mechanism board.
  • Page 145 5. Gently push the Controller Board into the printer until it is seated in the connector inside the printer. The Controller Board is correctly seated in the printer when the Controller Board metal plate is aligned with the back profile of the slot.
  • Page 146 6. Attach the Controller Board with the two screws using the screwdriver that came in the Controller Board box.

  • Page 147: The Front2 Push Tractor

    An optional second front push tractor can be installed on the printer model. This tractor allows the handling of a second fanfold paper. This second push tractor can be installed in front position on the Front1 Push tractor.
  • Page 148 Align the hooks on both sides of the Front2 push tractor with the pins on the Front1 push tractor. Push the Front2 tractor until it is fully engaged.
  • Page 149 3. Insert the connector cable in the electrical connector located in the lower push tractor. Rotate the Front2 push tractor onto the Front1 push tractor.

  • Page 150: Removing The Front2 Push Tractor

    If you need to remove the upper push tractor, turn the printer off. Disconnect the connector cable and press on the push buttons to disengage the Front2 push tractor.

  • Page 151: Loading Paper Using The Front2 Push Tractor (Option)

    1. To select the Front2 push tractor paper path press the key until the display shows: PATH LOAD FRONT2 • If you have been using a different path, the display shows: PATH CHANGING • If you have been using fanfold paper in the Front1 push tractor paper path, the printer automatically starts the parking procedure.
  • Page 152 2. Open the Push tractors cover turning it upwards and lay it on the top of the printer.
  • Page 153 3. Unlock the Front2 push tractor sprockets moving the sprocket levers up. 4. Space the paper guides along the tractor bar. Open the sprocket covers of the left and right sprocket.
  • Page 154 5. Hold the fanfold paper in front of the sprockets insert paper perforation on the left sprocket pins and close the sprocket cover. 6. Insert the paper on the right sprocket pins and close the sprocket cover.
  • Page 155 7. Position the left sprocket for printing, matching the left paper margin with the ninth notch on the printer cabinet and lock it in place. 1 2 3 4 5 6 7 8 8. Adjust gently the right sprocket to remove slack from the paper.
  • Page 156 9. Lock the Front2 tractor sprockets moving the sprocket levers down. 10. Close the Push tractors cover. 11. Press the key to load the paper into the printer. LOAD/FF...

  • Page 157: Loading Paper Using The Front1 Push Tractor

    When the Front2 push tractor option is installed and you need to load paper on the Front1 push tractor follow this paper loading procedure: 1. Open the Push tractors cover turning it upwards and lay it on the top of the printer.
  • Page 158 3. Insert the fanfold paper between the Front1 and Front2 push tractor, then proceed to load the paper as described in the section “Loading Paper Using the Front1 Push Tractor”. 4. When the fanfold paper has been loaded on the Front1 push tractor, reposition the Front2 push tractor in its initial position before closing the Push tractors cover.

  • Page 159: The Printer Pedestal

    For better paper handling, use the available Three Levels Floor printer pedestal option: Three Levels Floor Pedestal...

  • Page 160: Printer Specifications

    Printing Characteristics Print Head Matrix 18 pins - 0.28 mm Print Head Life 700 mil characters (draft) Print Speed (cps) Draft Quality HS Draft Normal DP Text 10 cpi 1300 12 cpi 1100 15 cpi 1100 17,1 cpi 20 cpi Lines per minute @10 cpi 570 at 40 characters per line in HS Draft mode...
  • Page 161 Print Matrix (horizontal x vertical) Draft Quality HS Draft Normal DP Text 10 cpi 9 x 9 12 x 9 20 x 9 20 x 18 12 cpi 10 x 9 20 x 9 20 x 18 15 cpi 10 x 9 20 x 9 20 x 18 17,1 cpi...
  • Page 162 Print Styles Draft – Courier - OCR B - Gothic - OCR A – DP Text Print Attributes Sub-superscript, Underline, Overscore, Italics, Emphasized, Double Strike, Shadow, Enlarged, Compressed Graphic Resolution (dots per inch) horizontal 60, 72, 80, 90, 120, 144, 240 vertical 72, 144 Characters Sets...
  • Page 163 Bar Codes UPC-A, UPC-E, EAN-8, EAN-13, UPC-EAN 2, UPC-EAN 5, Code GP, MSI Plessey, Code BCD, C2/5-3 BAR, Code 39, Code 128, Code 11, Code 93, Codabar, 2/5 Bidirectional, 2/5 Interleaved, 2/5 Industrial, 2/5 Matrix, Postnet Emulations - EPSON FX Series - IBM Proprinter XLIII - IBM Personal Printer 2381+ - ANSI 3.64...
  • Page 164 • Automatic fanfold positioning for tear-off, selectable time-out • Setting and storage of paper format and print conditions for each paper path in the non volatile memory • Printing of the macro characters using the Compuprint native commands Physical and Electrical Characteristics...
  • Page 165 Reliability MTBF Mean Time between failure: 10000 hours at 25% DC MTTR Mean Time To Repair: 30 minutes Workload 64300 pages/month (ECMA 132 - 4 hours for 22 days) Printer Life 5 years or 10000 hours @25% Duty Cycle Operating: no limitations Power Supply UNIVERSAL From 90 to 244 VAC...
  • Page 166 Paper Conditions Temperature 16° to 24° C Relative Humidity 40% to 60% RH (non condensing) Physical dimensions Height 315 mm (12,21 inches) Width 670 mm (26,18 inches) Depth 390 mm (15,35 inches) Weight 20 kg (44.15 lbs) Consumables Black “Long Life” cartridge (25 million characters) PRKN102-1 Options Additional 6 pin Front2 Push Tractor...
  • Page 167 Standards ESD IEC 801-2, CE Mark UL 1950; CSA 22.2 n.950; FCC rules part 15, subpart J, class B NEWKO-TSE (74-SEX) 203/92; EN 60950; IEC 950 VFG 243/91; VFG 46/92; VDE 875 cl.B; CISPR 22/EN 55022-class B R.P.M. (cert. by VDE) ISO 7779;...
  • Page 168 78413011-001 Sferal WWT proprietary. All trademarks herein recalled are registered by their respective companies.

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