Honeywell TrueSTEAM Professional Installation Manual page 22

Installation Guide
trouBleshootInG
no. of fault description
red
light
Blinks
12 Temperature of the
electronic circuit
board is too high.
13 Tank failed to drain.
14 Heater failed to boil
water.
15 No Airflow.
17 Power to the wireless
adapter overloaded
18 Wireless communi-
cation from wireless
adapter failed.
Cleaning Tank was slow to
Required drain during last
on automatic cleaning
cycle.
69-2285EFS—03
auto- steps to fix
recoverable? performed only by professional hVac technician
Yes, system will • Ensure ventilation holes in the cover are clear of obstruction,
return to "Ready" and that 1 foot of clearance is maintained around the cover's
if fault no longer vent holes.
exists in 1 hour. • Ensure the TrueSTEAM is installed in a location with
conditioned air 32°F (0°C) to 104°F (40°C).
• Turn humidistat off and allow time for electronic board to
cool. This could take up to 2 hours.
• Turn humidistat on and press GO button.
• Confirm humidity call starts by HUMIDIFYING light turning
on.
• Allow unit to run and check for steam leaks around tank and
ventilation holes.
• If fault returns, replace TrueSTEAM.
No • Water in tank may be hot (>140ºF [60ºC]).
• Press and hold the DRAIN button.
• If unit fails to drain, wait for water in tank to cool. Ensure
tank water is cool before proceeding.
• Once cool, follow tank cleaning steps (pages 15–17).
• Reassemble tank and press the GO button.
• If fault persists, replace the solenoid valve (#50027997-001).
Yes, system will • Follow tank cleaning steps (pages 15–17).
return to "Ready" • Reassemble tank and press the GO button.
if fault no longer • If fault returns, replace TrueSTEAM.
exists in 1 hour.
Yes, system will • Ensure Differential Pressure Switch is installed and wired
return to "Ready" correctly. See the Wiring section for proper wiring.
if fault no longer • Unplug TrueSTEAM and remove cover.
exists in 1 hour. • Ensure DIP switches are set correctly. (DIP 4 down, DIP 5
up.)
• If fault persists, replace the air proving accessory being
used.
Yes, system will • Unplug TrueSTEAM and remove cover.
return to "Ready" • Verify wiring between TrueSTEAM and the wireless adapter.
if fault no longer • Ensure DIP switches are set correctly. (DIP 3 up. Also DIP 4
exists in 1 hour. up if TrueSTEAM R and C aren't wired.)
• If fault persists, replace wireless adapter.
Yes, system will • Unplug TrueSTEAM and remove cover.
return to "Ready" • Verify wiring between TrueSTEAM and the wireless adapter.
after 1 minute. • Verify Prestige is operating correctly.
• If fault persists, replace wireless adapter and re-enroll
connection to Prestige.
N/A • Follow the cleaning steps in the Maintenance section of this
manual.
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