Lenovo Combined User Manual page 12

Procedure B:
For the Windows XP, Windows Vista, or Windows 7 operating system:
1. Click Start ➙ Control Panel.
2. Depending on your Control Panel mode, double-click System or click Performance and Maintenance
➙ System.
3. Click the Hardware tab.
4. Click Device Manager.
5. Scroll down until you find Mice and other pointing devices. Then, expand the Mice and other
pointing devices category.
6. Right-click HID-compliant mouse, and then select Uninstall. A warning will be displayed, prompting
you that you are going to remove a device from the operating system.
7. Click OK.
8. Right-click Mice and other pointing devices, and then select Scan for hardware changes to
re-detect the hardware.
Note: If a yellow exclamation mark is displayed in front of the mouse name after re-detection, it indicates
that the mouse driver is not successfully installed. Right-click the mouse name, and then select Update
Driver or Update Driver Software to install the mouse driver again.
For the Windows 8 or Windows 8.1 operating system:
1. From the desktop, move the pointer to the top-right or bottom-right corner of the screen to display the
charms, and then click Settings ➙ Control Panel.
2. Depending on your Control Panel mode, click Device Manager or click Hardware and Sound ➙
Device Manager.
3. Scroll down until you find Mice and other pointing devices. Then, expand the Mice and other
pointing devices category.
4. Right-click HID-compliant mouse, and then select Uninstall. A warning will be displayed, prompting
you that you are going to remove a device from the operating system.
5. Click OK.
6. Right-click Mice and other pointing devices, and then select Scan for hardware changes to
re-detect the hardware.
Note: If a yellow exclamation mark is displayed in front of the mouse name after re-detection, it indicates
that the mouse driver is not successfully installed. Right-click the mouse name, and then select Update
Driver or Update Driver Software to install the mouse driver again.
Problem: The mouse pointer cannot move.
Solution: To solve the problem, do the following:
• Ensure that you have followed all installation procedures.
• Reinstall the Lenovo Mouse Suite software.
• Clean the mouse lens with a soft cotton swab. Do not use any other liquid or solvent to clean the mouse
lens because such item might damage the lens.
• Put a mouse pad under the mouse. If the mouse is moving on a highly reflective surface, especially a
glass or mirror surface, the mouse might not be able to work.
Problem: The horizontal scrolling speed cannot be changed on the Wheel tab in the Mouse Properties
window.
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Lenovo Combined Mouse User Guide