Lenovo Combined User Manual page 26

Solution: To solve the problem, perform one of the following procedures:
Procedure A:
Do the following:
• Install the mouse again.
• Access your computer Basic Input/Output System (BIOS) Setup Utility program during the startup process
and make sure that all the USB connectors on your computer are enabled.
Notes:
– For information about how to access or use the BIOS Setup Utility program on your computer, see the
documentation that came with your computer.
– If all USB connectors on your computer do not work, probably the computer BIOS does not support
them. To solve this problem, go to http://www.lenovo.com/support to download the latest BIOS
updates, or go to http://www.lenovo.com/support/phone to find the Lenovo technical support for
your country or region.
Procedure B:
For the Windows XP, Windows Vista, or Windows 7 operating system:
1. Click Start ➙ Control Panel.
2. Depending on your Control Panel mode, double-click System or click Performance and Maintenance
➙ System.
3. Click the Hardware tab.
4. Click Device Manager.
5. Scroll down until you find Mice and other pointing devices. Then, expand the Mice and other
pointing devices category.
6. Right-click HID-compliant mouse, and then select Uninstall. A warning will be displayed, prompting
you that you are going to remove a device from the operating system.
7. Click OK.
8. Right-click Mice and other pointing devices, and then select Scan for hardware changes to
re-detect the hardware.
Note: If a yellow exclamation mark is displayed in front of the mouse name after re-detection, it indicates
that the mouse driver is not successfully installed. Right-click the mouse name, and then select Update
Driver or Update Driver Software to install the mouse driver again.
For the Windows 8 or Windows 8.1 operating system:
1. From the desktop, move the pointer to the top-right or bottom-right corner of the screen to display the
charms, and then click Settings ➙ Control Panel.
2. Depending on your Control Panel mode, click Device Manager or click Hardware and Sound ➙
Device Manager.
3. Scroll down until you find Mice and other pointing devices. Then, expand the Mice and other
pointing devices category.
4. Right-click HID-compliant mouse, and then select Uninstall. A warning will be displayed, prompting
you that you are going to remove a device from the operating system.
5. Click OK.
6. Right-click Mice and other pointing devices, and then select Scan for hardware changes to
re-detect the hardware.
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Lenovo Combined Mouse User Guide