GE 197D3351P003 Owner's Manual And Installation Instructions page 24

Before you call for service...
Problem
Cube dispenser does not
work (on some models)
Water has poor taste/odor
(on some models)
Water in first glass is
warm (on some models)
Water dispenser does
not work (on some models)
Water spurting from
dispenser
Water is not dispensed
but icemaker is working
No water or ice cube
production
Refrigerator has odor
Moisture forms on
outside of refrigerator
Moisture collects inside
(in humid weather, air
carries moisture into
refrigerator when doors
are opened)
Interior light does
not work
Water on kitchen floor or
on bottom of freezer
24
Possible Causes
Icemaker turned off or
water supply turned off.
Ice cubes are frozen to
icemaker feeler arm.
Irregular ice clumps in
storage container.
Dispenser is LOCKED .
Water dispenser has not been
used for a long time.
Normal when refrigerator
is first installed.
Water dispenser has not been
used for a long time.
Water system has been drained.
Water supply line turned
off or not connected.
Water filter clogged.
Air may be trapped in the
water system.
Dispenser is LOCKED .
Newly-installed filter cartridge.
Water in reservoir is
frozen.
Supply line or shutoff
valve is clogged.
Water filter clogged.
Dispenser is LOCKED .
Foods transmitting
odor to refrigerator.
Interior needs cleaning.
Defrost water drainage
system needs cleaning.
Not unusual during
periods of high humidity.
Too frequent or too
long door openings.
No power at outlet.
Light bulb burned out.
Drain in the bottom of
the freezer clogged.
Cubes jammed in chute.
What To Do
• Turn on icemaker or water supply.
• Remove cubes.
• Break up with fingertip pressure and discard
remaining clumps.
•Freezer may be too warm. Adjust the freezer control
to a colder setting, one position at a time, until clumps
do not form.
•Press and hold the LOCK CONTROL pad for 3 seconds.
•Dispense water until all water in system is replenished.
• Wait 24 hours for the refrigerator to completely
cool down.
• Dispense water until all water in system is replenished.
•Allow several hours for replenished supply to chill.
• See Installing the water line.
• Replace filter cartridge or remove filter and install plug.
•Press the dispenser arm for at least two minutes.
•Press and hold the LOCK CONTROL pad for 3 seconds.
•Run water from the dispenser for 3 minutes (about
one and a half gallons).
•Call for service.
• Call a plumber.
•Replace filter cartridge or remove filter and install plug.
•Press and hold the LOCK CONTROL pad for 3 seconds.
• Foods with strong odors should be tightly wrapped.
• Keep an open box of baking soda in the refrigerator;
replace every three months.
• See Care and cleaning.
•See Care and cleaning.
•Wipe surface dry.
• Replace fuse or reset the breaker.
•See Replacing the light bulbs.
• See Care and cleaning.
•Poke ice through with a wooden spoon.