Troubleshooting Tips; Before You Call For Service - GE JGBS24 Owner's Manual & Installation Instructions

Before you call for service...

Troubleshooting Tips

Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem
Top burners do not light
or do not burn evenly
Burner flames very
large or yellow
Surface burners light
but oven does not
Possible Causes
Plug on range is not completely
inserted in the electrical outlet.
Burner hole or slits on the side
of the burner may be clogged.
Improper burner assembly.
Drip pans (on some models)
are not installed correctly.
Pilot(s) is (are) not lit
(on standing pilot models).
Improper air to gas ratio.
The oven gas shut-off valve
may have accidentally been
moved during cleaning or
moving.
What To Do
• Make sure electrical plug is plugged into a live,
properly grounded outlet.
• Remove the burners (on models with standard twin
burners) or burner heads and caps (on models with
sealed burners) and clean them with a sewing needle
or twist-tie. Make sure you do not enlarge the holes.
On sealed burner models, check and clean the electrode
area for burned-on food or grease.
• Make sure the burner parts are installed correctly.
See the Care and cleaning of the range section.
• Make sure the drip pans are installed correctly.
• See the Light the Surface Burner Pilots section in the
Installation Instructions.
• If range is connected to natural gas, contact the person
who installed your range or made the conversion.
• To check the oven gas shut-off valve on sealed burner
models, remove the broiler drawer (see the Care and
cleaning of the range section) and look for the gas
shut-off lever at the back of the range.
Lever is
shown closed.
PULL TO OPEN.
Sealed burner models
• To check the oven gas shut-off valve on standard twin
burner models, raise the cooktop and look for the
gas shut-off lever at the extreme right rear corner.
(Standing pilot models do not have a gas shut-off valve
on the regulator.) Follow the directions in box A or B
that match your regulator type.
Lever is shown closed. A
PULL TO OPEN.
Standard twin burner models
GEAppliances.com
Lever is shown closed. B
PULL TO OPEN.
Standard twin burner models
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