HP SureStore 220mx User Manual page 70

Table 3 -3
Operating the Jukebox
Troubleshooting
Troubleshooting
Problem
You want to stop a
running test
INIT ELEM
displays
Can't write to the
disk
* Before turning power to STANDBY, ensure that the SCSI bus is
inactive and will remain inactive while you are troubleshooting. Going
to STANDBY in this jukebox while the SCSI bus is active can cause
data loss and/or SCSI bus problems.
3-32
What to do
Press . The current test loop continues
CANCEL
until finished, then the test stops.
• The jukebox is inventorying the disks and
drives. The jukebox or host computer may
have initiated this process. Wait for this
process to finish.
• If this process does not complete, if READY
does not appear in the display, or if no motion
is seen in the jukebox, power cycle the
jukebox.*
• If the jukebox does not come up READY , call
your service representative.
• Check the host computer or network file
system access permissions.
• Check that your disk is the correct density and
is HP-qualified.
• Check your host computer messages and host
system documentation for interpretation of the
error messages.
• Check that the disk is not write protected (see
Figure 2-2 on page 2-6).
• Refer to "HP Services and Support" at the web
site www.hp.com.
• Call your service representative.
Chapter 3