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Fax Guide Fax Guide Please read this guide before operating this equipment. After you finish reading this guide, store it in a safe place for future reference.
Canon, Inc. Trademarks Canon is a registered trademark and UHQ™ is a trademark of Canon, Inc. Set-up Instructions Reference Guide Fax Guide Only for the imageCLASS D780 model Printer Guide...
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Super G3 is a phrase used to describe the new generation of fax machines that use ITU-T V.34 standard 33.6 Kbps* modems. Super G3 High Speed Fax machines allow transmission time of approximately 3 seconds* per page which results in reduced telephone line charges. * Approximately 3 seconds per page fax transmission time based on ITU-T No.
Contents Chapter 1: Introduction Customer Support...1-1 Operation Panel ...1-1 Standby Display ...1-3 Making Connections ...1-3 Connecting the Telephone Line and an External Device ...1-3 Chapter 2: Registering Information Methods of Registering Information in the Machine ...2-1 Guidelines for Entering Numbers, Letters, and Symbols ...2-1 Correcting a Mistake...2-2 Registering Required Sender Information ...2-3...
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Chapter 6: Special Features Special Dialing ...6-1 Dialing Through a Switchboard ...6-1 Dialing an Overseas Number (With Pauses) ...6-1 Switching Temporarily to Tone Dialing...6-2 Chapter 7: Reports and Lists Summary of Reports and Lists ...7-1 ACTIVITY REPORT...7-2 TX (Transmission) REPORT...7-3 MULTI TX/RX (Transaction) REPORT ...7-4 RX (Reception) REPORT ...7-4 Chapter 8: Troubleshooting...
Users in the U.S.A. Pre-Installation Requirements for Canon Facsimile Equipment A. Location Supply a suitable table, cabinet or desk. See the Reference Guide for the machine’s dimensions and weight. B. Phone Line Requirements 1. Only a single line, touch-tone or rotary telephone set is to be used. 2.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message and the telephone number of the sending machine or such business, other entity, or individual.
Users in Canada Pre-Installation Requirements for Canon Facsimile Equipment A. Location Supply a suitable table, cabinet, or desk. See the Reference Guide for the machine’s dimensions and weight. B. Order Information 1. Provide only a single-line to touch-tone or rotary telephone set terminated with a standard 4-pin modular phone plug.
• Users should not attempt to make such connections themselves, but should contact the appropriate CAUTION electric inspection authority or electrician, as appropriate. • This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment NOTE Regulations. The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface.
→ Reference Guide Refer to the Reference Guide for details on the topic of the previous sentence. machine The word “machine” refers to the imageCLASS D780. default A setting that remains in effect unless you change it. document or fax The original sheet(s) of paper you send or receive with the machine.
Chapter 1 Introduction Customer Support Your machine is designed with the latest technology to provide trouble-free operation. If you encounter a problem with the machine’s operation, try to solve it by using the information in Chapter 8. If you cannot solve the problem or if you think your machine needs servicing, contact your service representative, →...
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One-Touch Speed Dialing Keys The keys marked 01 to 12 can be used to dial pre-registered fax/telephone numbers. To dial using these keys, you need to register the number for one-touch speed dialing. When the Function key is pressed and the indicator lights green, the following keys can be used for the fax functions.
Standby Display The standby display differs depending on which mode is selected. When the machine is plugged in, the Copy Mode standby display appears. You can switch from Copy Mode to Fax Mode by pressing FAX. The standby display in Fax Mode is as follows: I Fax Mode Receive Mode Fax Resolution...
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External Device Connections The external devices you connect to the machine will depend on how you want to use the machine. Recommended device connections and receive modes are shown below. • If you have connected an external device to the machine, be sure to select the correct receive mode. (→...
Chapter 2 Registering Information Methods of Registering Information in the Machine To customize the machine to your particular needs, you can adjust the general operation, sending, receiving, printing, system settings and speed dialing settings. You can adjust settings directly via the operation panel of the machine. Detailed instructions are described in this guide.
• The Function key will light up by pressing Function to be able to operate Space, Delete or Clear. NOTE I Entering Letters Press T to switch to letter mode (:A). Press the numeric key that contains the letter you want. •...
Registering Required Sender Information In the United States, FCC rules governing the use of facsimile equipment state that the following sender information must be printed on every facsimile transmission: • Your fax/telephone number • Your personal name or company name •...
Entering the Date and Time Press Additional Functions. Use 4 (–) or e (+) to select 5.TIMER SETTINGS. ADDITIONAL FUNCTIONS 5.TIMER SETTINGS Press Set twice. The date and time currently set for the machine are displayed. TIMER SETTINGS 1.DATE/TIME SETTING DATE/TIME SETTING 12/03/03 Registering Your Fax/Telephone Number and Name...
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Press Set. USER TEL NO. DATA ENTRY OK TEL LINE SETTINGS 2.TEL LINE TYPE Press Additional Functions. USER SETTINGS 1.TEL LINE SETTINGS Use 4 (–) or e (+) to select 2.UNIT NAME. USER SETTINGS 2.UNIT NAME Press Set. Use the numeric keys to enter your name or company name (max.
Printing a List to Check Information Registered in Your Machine You can print the USER’S DATA LIST to check the sender information and current settings of your machine. Press Additional Functions. Use 4 (–) or e (+) to select 7.PRINT LISTS.
Setting the Telephone Line Type Before using your machine, you need to make sure it is set for your telephone line type. If you are unsure of your telephone line type, check with your local telephone company. Your machine is factory-set to operate with a tone line (TOUCH TONE).
Chapter 3 Speed Dialing What is Speed Dialing? Speed dialing allows you to simplify dialing procedures by registering a fax/telephone number(s) and name under a one-touch speed dialing key or coded speed dialing keys. You can then dial that number by pressing only one or a few keys.
One-Touch Speed Dialing • The Function key will light up by pressing Function to be able to operate Space, Delete or Clear. NOTE Registering Numbers for One-Touch Speed Dialing Press Additional Functions. 4 (–) or e (+) to select 4.ADD. REGISTRATION.
Changing/Deleting a One-Touch Speed Dialing Entry • The Function key will light up by pressing Function to be able to operate Space, Delete or Clear. NOTE Follow steps 1 to 3 of “Registering Numbers for One-Touch Speed Dialing.” ( → p. 3-2) Use 4 (–) or e (+) to select the one-touch speed dialing key assigned to the entry you want to change or delete.
Coded Speed Dialing Registering Numbers for Coded Speed Dialing • The Function key will light up by pressing Function to be able to operate Space, Delete or Clear. NOTE Press Additional Functions. Use 4 (–) or e (+) to select 4.ADD. REGISTRATION.
Press Set. DATA ENTRY OK CODED SPD DIAL 3.OPTIONAL SETTING • For details of OPTIONAL SETTING, refer to the following items as required. – Registering a Password and Subaddress (→ p. 3-12) – Registering a Password and Subaddress for Polling (→ p. 5-7) –...
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Press Function, then Clear to delete the previous entry, then re-enter the name. Canon UK • If you do not want to change the name, ignore this step. • If you are unsure how to enter characters, → p. 2-1. Press Set.
Group Dialing Creating Groups • The Function key will light up by pressing Function to be able to operate Clear. NOTE Press Additional Functions. Use 4 (–) or e (+) to select 4.ADD. REGISTRATION. ADDITIONAL FUNCTIONS 4.ADD. REGISTRATION Press Set. ADD.
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Enter the one-touch and/or coded speed dialing numbers you want to register in the group. • You cannot register numbers in groups that have not been registered for speed dialing. • You can review the numbers registered under the group by pressing 4 (–) or e (+). If you want to delete one of these numbers from the group: Press 4 (–) or e (+) to display the number you...
Speed Dialing Lists You can print lists of fax/telephone numbers registered for speed dialing. Keep these lists near your machine so you can refer to them when dialing. Printing Speed Dialing Lists Press Additional Functions. Use 4 (–) or e (+) to select 7.PRINT LISTS.
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1-TOUCH (DETAIL) 12/03/2003 17:07 FAX 123 4567 12/03/2003 17:07 FAX 123 4567 01] DESTINATION TEL # DESTINATION ID TX TYPE 03] DESTINATION TEL # DESTINATION ID UNSORTED LIST: DESTINATIONS LISTED IN KEY ORDER. CODED DIAL LIST 12/03/2003 17:04 FAX 123 4567 12/03/2003 17:05 FAX 123 4567 2131 1250 1 49 39 25 25...
CODED (DETAIL) 12/03/2003 17:10 FAX 123 4567 12/03/2003 17:09 FAX 123 4567 00] DESTINATION TEL # DESTINATION ID TX TYPE 00] DESTINATION TEL # 02] DESTINATION TEL # DESTINATION ID DESTINATION ID TX TYPE 02] DESTINATION TEL # DESTINATION ID UNSORTED LIST: DESTINATIONS LISTED IN KEY ORDER.
Registering a Password and Subaddress The password and subaddress is required when you send faxes to the other party’s fax machine that has a password and subaddress. • You can register the password and subaddress with a one-touch speed dialing key or coded speed dialing code.
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Enter a password. PASSWORD 12345 • If you do not need to enter a password, ignore this step. • You can enter a password up to 20 digits long using the numeric keys, T, # or Space. • Be sure to enter the password of the other party correctly, taking into account the position of spaces.
Chapter 4 Sending Faxes Preparing to Send a Fax Documents You Can Fax For information on the types of documents you can fax, their requirements, and details on setting up documents, → Reference Guide. Adjusting the Quality of Your Faxes Canon’s Ultra High Quality (UHQ™) imaging technology enables you to send documents with image quality output similar to the original.
Dialing Methods There are several ways of dialing the number of the party to which you want to send a fax. They are as follows: When the fax number is not registered in the machine • Regular Dialing • Redialing When the fax number is registered in the machine •...
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One-Touch Speed Dialing Dial a fax number by pressing the one-touch speed dialing key (01 to 12) to which the number is assigned. Fax Monitor Memory Reference Report Delayed Space Transmission Book Sending Delete Clear TEL= 905 795 1111 01 Canon CANADA •...
Group Dialing Dial the fax numbers of the multiple destinations one at a time. To enter a group registered under a one-touch speed dialing key: Press the one-touch speed dialing key assigned to the group you wish to fax. (→ p. 4-3) TEL=GROUP DIAL 03 Canon GROUP 2 •...
Sending Methods Memory Sending The machine begins calling the other party and transmitting the information after all documents are scanned into the memory. Since the machine is multitasking, you can even scan a document into memory while performing other tasks. The machine has enough memory to store up to approximately 255 pages* (fewer if the document contains many graphics or particularly dense text).
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Using the platen glass • You need to remove documents from the ADF in advance, in order to fax from the platen glass. • You can operate Book Sending, Delete or Clear when the Function key is lit. If the Function key NOTE is not lit, press it.
Canceling Sending Canceling memory sending To cancel memory sending while documents are being scanned using the ADF Press Stop/Reset. • Scanning is canceled. STOP KEY PRESSED PRESS SET KEY To cancel memory sending after all documents have been scanned While documents are being sent: Press Stop/Reset.
Redialing When the Line is Busy There are two methods of redialing: methods. Manual Redialing Press Redial/Pause to dial the last number you dialed with the numeric keys. (This starts redialing regardless of whether automatic redialing is enabled.) Canceling Manual Redialing To cancel manual redialing, press Stop/Reset.
Sequential Broadcasting Sending a Document to More Than One Destination This feature allows you to scan a document once and send it to several destinations. You can send the document to a maximum of 122 destinations using a combination of the following dialing methods: •...
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Press Start. • After the scanning is finished, the machine starts to dial the number. • The machine will first send the document to the one-touch speed dialing destinations, then the coded speed dialing destinations, and finally to the destination dialed using regular dialing. •...
Delayed Sending You can use your machine to send faxes at a preset time. This feature is called Delayed sending or Timer sending. By using this feature, you can take advantage of lower long distance rates at night, for example. You can set up to 122 destinations, and up to 20 reservations of delayed sending.
Confirming Transmission Status and Sending Reservation You can check the status of sending or receiving fax, or sending reservation. • You do not need to press Function in step 1 to execute the Fax Monitor function if FAX MONITOR is programmed in PROGRAM 1-TOUCH KEY.
Documents Stored in Memory • If there are no documents stored in memory, the machine will return to standby mode when you select Memory Reference. NOTE • You do not need to press Function in step 1 to execute the Memory Reference function if MEMORY REFERENCE is programmed in PROGRAM 1-TOUCH KEY.
Printing a Document in Memory Press Function. Press Memory Reference. MEMORY REFERENCE 1.DOC. MEMORY LIST Use 4 (–) or e (+) to select 3.PRINT DOCUMENT. MEMORY REFERENCE 3.PRINT DOCUMENT Press Set. PRINT DOCUMENT TX/RX NO. 0001 Use 4 (–) or e (+) to select the transaction number (TX/RX NO.) of the document you want to print.
Deleting a Document from Memory Press Function. Press Memory Reference. Use 4 (–) or e (+) to select 5.DELETE DOCUMENT. MEMORY REFERENCE 5.DELETE DOCUMENT Press Set. DELETE DOCUMENT TX/RX NO. Use 4 (–) or e (+) to select the transaction number (TX/RX NO.) of the document you want to delete.
Chapter 5 Receiving Faxes Different Ways to Receive a Fax The machine provides you with several modes for receiving faxes. Once you have decided which mode is suitable for your needs, set the mode as described (→ p. 5-2). You can change the mode when the machine is in standby mode.
Setting the Receive Mode The setting of the receive mode can be changed if necessary. Press Receive Mode until the mode you want appears. RECEIVE MODE Manual • You can select from the following: – FaxTel* : when a telephone is connected to the machine, the machine automatically switches between fax calls and voice calls.
Setting the Options for FaxTel Mode When selecting FaxTel mode, the following options can be set. • Adjust the time the machine takes to check whether a call is from a fax machine or a telephone (RING START TIME setting).
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Press Additional Functions. 4 (–) or e (+) to select 3.FAX SETTINGS. ADDITIONAL FUNCTIONS 3.FAX SETTINGS Press Set. FAX SETTINGS 1.USER SETTINGS Use 4 (–) or e (+) to select 4.RX SETTINGS. FAX SETTINGS 4.RX SETTINGS Press Set. RX SETTINGS 1.ECM RX Use 4 (–) or e (+) to select 2.FAX/TEL OPT.SET.
Your machine will automatically monitor incoming calls and based on the distinctive ring pattern, it will determine if the call is from a fax machine trying to send a document or from a telephone trying to make a voice call.
Start your conversation. If the caller wants to send a fax after talking to you, ask them to press the start key on their fax machine. When you hear a slow beep, press Start on your machine to begin receiving the fax. Hang up the handset.
Registering a Password and Subaddress for Polling The polling feature allows you to request a document to be faxed to you from another fax machine. The sender only needs to make sure that the document is on his fax machine and ready to be sent.
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Press Set twice. POLLING RX 1.PASSWORD PASSWORD Enter a password. PASSWORD • You can enter a password up to 20 digits long using the numeric keys, T, # or Space. • Be sure to enter the password of the other party correctly, taking into account the position of spaces.
• If the memory becomes full, you will not be able to receive the remaining pages. Contact the other party and ask them to resend the remainder of the fax. * Based on the condition, that the other party sends the fax by imageCLASS D780, with ITU-T No.1 Chart, standard mode.
Chapter 6 Special Features Special Dialing This section explains special dialing features, such as dialing through a switchboard, dialing an overseas number, and switching temporarily to tone dialing. Dialing Through a Switchboard A PBX (Private Branch Exchange) is an on-site telephone switchboard. If your machine is connected through a PBX or other telephone switching system, you have to dial the outside line access number first, and then dial the number of the party you are calling.
Switching Temporarily to Tone Dialing Many information services for banks, airline reservations, hotel reservations, etc., require tone dialing for their services. If your machine is connected to a rotary pulse line, follow this procedure to set the machine temporarily for tone dialing: Press FAX to set to Fax Mode.
Chapter 7 Reports and Lists Summary of Reports and Lists The table below shows the reports and lists that can be printed from your machine. Refer to the pages indicated for more details. • Make sure that LTR or LGL-size paper is loaded in the cassette. If a different paper size is loaded, the report or list cannot be printed.
ACTIVITY REPORT The machine is factory-set to automatically print an ACTIVITY REPORT after every 20 transactions. If you want to print an ACTIVITY REPORT before it is automatically printed, follow this procedure: • If you prefer the machine not to print an ACTIVITY REPORT after every 20 transactions, set ACTIVITY REPORT to OFF.
TX (Transmission) REPORT The machine is factory-set to print a TX (transmission) REPORT only when an error occurs during sending. To change this setting, → p. 9-5. If you set the machine to print a report, a TX REPORT or an ERROR TX REPORT, similar to the ones below, will be printed depending on the setting you select.
MULTI TX/RX (Transaction) REPORT If the transmission was a sequential broadcast, a MULTI TX/RX (transaction) REPORT, similar to the one below, will be printed. It will also be printed if you select OUTPUT YES under TX REPORT or RX REPORT in the Report Settings (→...
Chapter 8 Troubleshooting LCD Messages The following messages are displayed in the LCD when the machine performs a function or if it encounters an error. This section describes messages related to fax functions. For other messages, → Reference Guide. Message When using the platen glass to send CHANGE DOCUMENT documents with Book sending, you pressed...
• Check the machine by making a copy (→ Reference Guide). If the copy is clear, the problem may be in the receiving fax machine. If the copy is spotted or dirty, clean the platen glass or the rollers inside the main unit.
Cannot send using Error Correction Mode (ECM). The other party’s fax machine may not support ECM. • If the other party’s fax machine does not support ECM, then the document is sent in normal mode without error checking. ECM may be disabled.
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• Make sure you load paper that meets the paper requirements for the machine. (→ Reference Guide) The sending fax machine may not be functioning properly. • The sending fax machine usually determines the fax’s quality. Call the sender and have them make sure the top cover and scanning glass of their fax machine are clean.
Telephone Problems You cannot dial. The telephone line may not be connected properly. • Make sure all line connections are secure. (→ p. 1-3) The machine may not be set for the type of telephone line in use (pulse/tone). • Make sure the machine is set for the correct telephone line type. (→ p. 2-7) The telephone disconnects while you are talking.
If You Cannot Solve the Problem If you have a problem with your machine and you cannot solve it by referring to the information in this chapter and in the Reference Guide, contact your service representative. Canon’s support personnel are trained in the technical support of Canon’s products and should be able to help you with your problem.
Chapter 9 Setting the Additional Functions Understanding the “Additional Functions” The menus of the Additional Functions can allow you to specify or register the various settings. Available menus differ depending on the machine type. This section explains the procedure to access the menus, and the contents of the menus only related to the fax functions.
Menu Descriptions COMMON SETTINGS Name DEFAULT SETTINGS COPY SW AFTER AUTO CLR DEFAULT MODE CURRENT MODE VOLUME CONTROL 1.KEYPAD VOLUME 2.ALARM VOLUME 3.TX DONE TONE ERROR ONLY 4.RX DONE TONE ERROR ONLY 5.PRINTING END TONE ERROR ONLY * (→ Reference Guide) Descriptions Selects which mode standby display appears in the LCD when the power cord is connected, or the AUTO CLEAR...
FAX SETTINGS Name USER SETTINGS 1.TEL LINE SETTINGS 1.USER TEL NO. 2.TEL LINE TYPE TOUCH TONE ROTARY PULSE 3.TX START SPEED 4.RX START SPEED 2.UNIT NAME 3.TX TERMINAL ID 1.TTI POSITION 2.TEL NUMBER MARK 4.DENSITY CONTROL LIGHT STANDARD DARK 5.PROG 1-TOUCH KEY 01 - 12 DO NOT USE Descriptions...
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Name 6.OFFHOOK ALARM REPORT SETTINGS 1.TX REPORT OUTPUT NO PRINT ERROR ONLY REPORT WITH TX IMAGE OUTPUT YES 2.RX REPORT OUTPUT NO PRINT ERROR ONLY OUTPUT YES 3.ACTIVITY REPORT TX SETTINGS 1.ECM TX 2.PAUSE TIME Descriptions Enables/disables the offhook alarm that alerts you when the handset is not in the handset cradle.
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Name 3.AUTO REDIAL 1.REDIAL TIMES 2.REDIAL INTERVAL 3.TX ERROR RESEND 4.ERASE FAILED TX 5.TIME OUT RX SETTINGS 1.ECM RX 2.FAX/TEL OPT.SET 1.RING START TIME 2.F/T RING TIME 3.F/T SWITCH ACTION RECEIVE DISCONNECT Descriptions Sets whether to perform automatic redial when the other line is busy or no answer.
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Name 3.DRPD:SELECT FAX NORMAL RING DOUBLE RING SHORT-SHORT-LONG SHORT-LONG-SHORT OTHER RING TYPE 4.INCOMING RING RING COUNT 5.MAN/AUTO SWITCH 6.REMOTE RX REMOTE RX ID PRINTER SETTINGS 1.RX REDUCTION 1.RX REDUCTION 2.SELECT REDUCE DIR Descriptions Select a ring pattern when the machine receives faxes. (→...
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Name 2.TONER SUPPLY LOW KEEP PRINTING RX TO MEMORY SYSTEM SETTINGS 1.FAX DEFAULT 1.RESOLUTION STANDARD FINE PHOTO SUPER FINE ULTRA FINE 2.BOOK TX SCAN SIZE 2.LOCK PHONE Descriptions Allows you to set whether the machine stores the document in memory when the toner supply is low or ignores the warning and keeps printing until the document is completely printed.
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ADD. REGISTRATION Name 1-TOUCH SPD DIAL 1-TOUCH SPD DIAL 1.TEL NUMBER ENTRY 2.NAME 3.OPTIONAL SETTING 1.TX TIME SETTING 2.TX TYPE Descriptions Registers the informations on One-Touch Speed Dialing. (→ p. 3-2) Selects a one-touch speed dialing key. Registers the other party’s telephone number. Registers the other party’s name.
Name CODED SPD DIAL GROUP DIAL 1.TEL NUMBER ENTRY 2.NAME 3.TX TIME SETTING TIMER SETTINGS For details, → Reference Guide. ADJUST/CLEAN For details, → Reference Guide. PRINT LISTS Name USER DATA SPEED DIAL LIST 1.1-TOUCH LIST 1.NO SORT 2.SORT 2.CODED DIAL LIST 1.NO SORT 2.SORT 3.1-TOUCH (DETAIL)
Appendix: Specifications Facsimile I Applicable Line Public Switched Telephone Network (PSTN) I Compatibility I Data Compressing System MH, MR, MMR, JBIG I Modem Speed 33.6/31.2/28.8/26.4/24/21.6/19.2/16.8/14.4/12/ 9.6/7.2/4.8/2.4 Kbps Automatic fallback I Transmission Speed Approx. 3 seconds/page* at 33.6 Kbps, ECM-MMR, transmitting from memory * Based on ITU-T No.
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CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 P.O. Box 2262, 1180 EG Amstelveen, The Netherlands CANON FRANCE S.A.
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