Advertisement
—
Our ConsumerServicesare designedwith your needsand wantsin mind.
warranty
Protection
Beforeyour newapplianceleft the factory,it went
And you havea writtenwarrantyto protectyou. Seethe
throughrigoroustests to detectmanufacturingdefects.
warrantyon the back pageof this book far details.
@
Convenient Service
Whetheryour applianceis in or out of warranty,you're
just a phone callawayfrom our nationwidenetworkof
Factory TrainedServiceprofessionals.
Simplycall our GE serviceorganization.Look in the
Whiteor YellowPagesof your telephonedirectoryfor
GENERALELECTRICCOMPANY, G ENERAL
ELECTRIC FACTORYSERVICE,GENERAL
EL13CTRIC-HOTPOINT FACTORYSERVICEor
GENERALELECTRICCUSTOMERCAREQ
SERVICE.
Servicecan normallybe scheduledat your convenience
and the techniciandrivesa fully-stockedparts service
truck so that, in most cases,the repair can be completed
in one visit,
FIRST,contact the peoplewhoservicedyourappliance.
Explainwhyyouare not pleased.In most cases,this will
solvethe problem.
NEXT,if youare stillnot pleasedwriteall the
details—including your phone numberto:
Manager,ConsumerRelations
GeneralElectric
AppliancePark
Louisville,Kentucky40225
FINALLY, i f yourproblemis stillnot resolved,write:
Major ApplianceConsumerAction Panel
20 North WackerDrive
Chicago,Illinois60606
We'reproud of our serviceand want you to be pleased,
but if for some reasonyou are not happy with the service
you receive,here are three stepsto followfor further help.
service contracts
For trouble-freeservicebeyond
thewrittenwarrantyperiod.
a
~m~&~
.r=y-..
-. --
;.
If you prefer to budgetyour repair expenditures
~
~
Servicecontracts let you pay today'spricesfor
instead of beingsurprisedby them, GE offers
:-_z:."~
-~-'
:>::-.
:_
servicea month, a year,or severalyearsfrom
servicecontracts for varyinglengthsof time on
~
,,, ~
now.And, you'llreceiveservicefrom GE
all GE major appliances.With a contract, we'll
$$
. . .
' "2t'-2"'z "' '4'
trained servicetechniciansusingonlygenuine
keep your appliancein good operating condition
'%..?.: - !...
GE parts. If you haveany questionsabout
during the contract period at no additional
ServiceContracts, call TOLL-FREE
charge.
800.626.2224. ( In Kentucky,call 800.292 .2057.)
The Quick
Fix"
system
You
cansavemoneyand time
t!
by doing it yourself.
I
For do-it-yourselferswho would prefer to fix
=@
GE major appliancesthemselves. . . GE offers P
an industry first, the Quick Fix" System.
!
A program for do-it-yourselfappliancerepair,
the systemincludess~ep-by-steprepairmanuals
f
for refrigerators, most non-microwaveelectric
ranges, dishwashers,and standard and large
capacity washersand dryers, plus specia61y
1
packagedreplacementparts, and technicalhelp
with a tollfree 800number.
Help For
YOU
By Phone
Should you need help in the selectionand
purchase of new appliances, or have questions
about the operation of the GE appliancesyou
now own—or have anj~other questions about
GE consumer products or services,you are
only a TOLL FREE call away.
——
The GE Answer Center~M consumer
information serviceis open 24 hours a day,
sevendays a week.
Our staff of experts stands ready to assist you
'
anytime.
15
Your Direct I&e
to
Gened Ekmk
'l-k! GE Answer
eentQF8000626.2000
.
Advertisement
