Lincoln MKZ Hybrid Owner's Manual

Lincoln MKZ Hybrid Owner's Manual

2013
Hide thumbs Also See for MKZ Hybrid:
Table of Contents

Advertisement

lincolnowner.com
lincolncanada.com
2013 MKZ HYBRID
OWNER'S MANUAL
September 2012
First Printing
Owner's Manual
Lincoln MKZ
Litho in U.S.A.
DH6J 19A321 EA

Advertisement

Table of Contents
loading

Summary of Contents for Lincoln MKZ Hybrid

  • Page 1 2013 MKZ HYBRID OWNER’S MANUAL September 2012 First Printing Owner’s Manual Lincoln MKZ Litho in U.S.A. DH6J 19A321 EA...
  • Page 2 No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted. © Lincoln 2012 All rights reserved. Part Number: 20120828163752...
  • Page 4: Table Of Contents

    Principle of Operation......42 Symbols Glossary........7 Driver and Passenger Airbags..44 Data Recording........9 Knee Airbag..........45 California Proposition 65.....11 Front Passenger Sensing Perchlorate..........12 System..........45 Lincoln Credit...........12 Side Airbags...........48 Replacement Parts Side Curtain Airbags......49 Recommendation......12 Crash Sensors and Airbag Special Notices........13 Indicator..........51 Mobile Communications Airbag Disposal........52...
  • Page 5 Table of Contents Moonroof..........91 Security Passive Anti-Theft System....72 Instrument Cluster Anti-Theft Alarm........73 Gauges............94 Steering Wheel Warning Lamps and Indicators..96 Audible Warnings and Adjusting the Steering Wheel...75 Indicators..........101 Audio Control.........76 Voice Control...........77 Information Displays Cruise Control.........77 General Information......102 Information Display Control....77 Information Messages......115 Heated Steering Wheel......78 Audio System...
  • Page 6 Table of Contents Universal Garage Door Transmission Opener Automatic Transmission....184 Universal Garage Door Opener..152 Hill Start Assist........188 Auxiliary Power Points Brakes Auxiliary Power Points.......157 General Information......189 Hints on Driving With Anti-Lock Storage Compartments Brakes..........190 Electric Parking Brake.......190 Center Console........159 Overhead Console......159 Traction Control Starting and Stopping the Principle of Operation.......194...
  • Page 7 Table of Contents Reporting Safety Defects (Canada Load Carrying Only)...........262 Load Limit..........233 Fuses Towing Changing a Fuse.........263 Towing a Trailer........241 Fuse Specification Chart....264 Transporting the Vehicle....241 Towing the Vehicle on Four Maintenance Wheels..........242 General Information......275 Driving Hints Opening and Closing the Hood..276 Under Hood Overview - 2.0L Breaking-In...........244 Hybrid..........276...
  • Page 8 Table of Contents Waxing...........296 MyLincoln Touch Cleaning the Engine......297 General Information......342 Cleaning the Windows and Wiper Settings..........356 Blades..........297 Entertainment........366 Cleaning the Interior......298 Phone.............390 Cleaning the Instrument Panel and Information...........397 Instrument Cluster Lens....298 Climate..........408 Cleaning Leather Seats....299 Navigation..........412 Cleaning the Alloy Wheels.....300 Vehicle Storage........300 Appendices End User License Agreement..424...
  • Page 10: Introduction

    Introduction ABOUT THIS MANUAL Thank you for choosing Lincoln. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about it, the greater the safety and pleasure you will get from driving it.
  • Page 11 Introduction Battery Engine oil Battery acid Explosive gas Brake fluid - non petroleum Fan warning based Fasten safety belt Brake system Front airbag Cabin air filter Front fog lamps Check fuel cap Fuel pump reset Child safety door lock or unlock Fuse compartment Child seat lower anchor...
  • Page 12: Data Recording

    Introduction Low tire pressure warning DATA RECORDING Service Data Recording Maintain correct fluid level Service data recorders in your vehicle are capable of collecting and storing Panic alarm diagnostic information about your vehicle. This potentially includes information about the performance Parking aid or status of various systems and modules in the vehicle, such as engine,...
  • Page 13 Introduction Event Data Recording Note: Event data recorder data is recorded by your vehicle only if a This vehicle is equipped with an non-trivial crash situation occurs; no event data recorder. The main data is recorded by the event data purpose of an event data recorder recorder under normal driving is to record, in certain crash or near...
  • Page 14: California Proposition 65

    Introduction Note: Including to the extent that Additionally, when you connect to any law pertaining to Event Data Traffic, Directions and Information Recorders applies to SYNC or its (if equipped, U.S. only), the service features, please note the following: uses GPS technology and Once 911 Assist (if equipped) is advanced vehicle sensors to enabled (set ON), 911 Assist may,...
  • Page 15: Perchlorate

    Scheduled Maintenance and Mechanical Repairs LINCOLN CREDIT One of the best ways for you to make Lincoln Automotive Financial Services sure that your vehicle provides years offers a full range of financing and of service is to have it maintained in...
  • Page 16: Special Notices

    Introduction Warranty on Replacement MOBILE Parts COMMUNICATIONS Genuine Ford and Motorcraft EQUIPMENT replacement parts are the only replacement parts that benefit from Using mobile communications a Ford Warranty. Damage caused to equipment is becoming increasingly your vehicle as a result of the failure important in the conduct of business of non-Ford parts may not be covered and personal affairs.
  • Page 17: Export Unique Options

    Introduction EXPORT UNIQUE OPTIONS For your particular global region, your vehicle may be equipped with features and options that are different from the features and options that are described in this Owner’s Manual. A market unique supplement may be supplied that complements this book. By referring to the market unique supplement, if provided, you can properly identify those features,...
  • Page 18: Child Safety

    Child Safety GENERAL INFORMATION WARNINGS Certified Child Passenger Safety See the following sections for Technician and consult your directions on how to properly use pediatrician to make sure your child safety restraints for children. seat is appropriate for your child, and is compatible with and properly WARNINGS installed in your vehicle.
  • Page 19: Child Safety

    Child Safety Recommendations for Safety Restraints for Children Child Child size, height, weight, or age Recommended restraint type Infants or Children weighing 40 lb (18 kg) or Use a child safety seat toddlers less (generally age four or younger). (sometimes called an infant carrier, convertible seat, or toddler seat).
  • Page 20: Child Seat Positioning

    Child Safety • You are required by law to properly WARNINGS use safety seats for infants and Always carefully follow the toddlers in the United States and instructions and warnings Canada. provided by the manufacturer of any • Many states and provinces require child restraint to determine if the that small children use approved restraint device is appropriate for your...
  • Page 21: Booster Seats

    Child Safety WARNINGS WARNINGS Never place, or allow a child to increase the risk of injury or death in a place, the shoulder belt under a collision. child's arm or behind the back Do not leave children or pets because it reduces the protection for unattended in your vehicle.
  • Page 22 Child Safety Note: Some booster seat safety belt • Can the child sit all the way back guides may not accommodate the against your vehicle seat back with shoulder portion of the inflatable safety knees bent comfortably at the belt. edge of the seat cushion? •...
  • Page 23 Child Safety If your backless booster seat has a • High back booster seats removable shield, remove the shield. If, with a backless booster seat, you If a vehicle seating position has a low cannot find a seating position that seat back or no head restraint, a adequately supports your child's backless booster seat may place your...
  • Page 24: Installing Child Seats

    Child Safety E142597 Using Lap and Shoulder Belts If the booster seat slides on your vehicle seat, placing a rubberized WARNINGS mesh sold as shelf or carpet liner under the booster seat may improve Airbags can kill or injure a child this condition.
  • Page 25 Child Safety When installing a child safety seat Standard safety belts with combination lap and shoulder belts: • Use the correct safety belt buckle for that seating position. • Insert the belt tongue into the proper buckle until you hear a snap and feel it latch.
  • Page 26 Child Safety E142530 E142875 3. While holding the shoulder and lap 5. To put the retractor in the belt portions together, route the automatic locking mode, grasp the tongue through the child seat shoulder portion of the belt and according to the child seat pull downward until all of the belt manufacturer's instructions.
  • Page 27 Child Safety 8. Remove remaining slack from the Ford recommends checking with a belt. Force the seat down with NHTSA Certified Child Passenger extra weight, e.g., by pressing Safety Technician to make certain the down or kneeling on the child child restraint is properly installed.
  • Page 28 Child Safety E146524 E142530 5. To put the retractor in the 3. While holding the shoulder and lap automatic locking mode, grasp the belt portions together, route the grasp the lap portion of the tongue through the child seat inflatable safety belt and pull according to the child seat upward until all of the belt is pulled manufacturer's instructions.
  • Page 29 Child Safety 10. Before placing the child in the seat, forcibly move the seat forward and back to make sure the seat is securely held in place. To check this, grab the seat at the belt path and attempt to move it side to side and forward and back.
  • Page 30 Child Safety The LATCH system is composed of three vehicle anchor points: two lower anchors located where your vehicle seat back and seat cushion meet (called the seat bight) and one top tether anchor located behind that seating position. LATCH compatible child safety seats have two rigid or webbing mounted attachments that connect to the two E144054...
  • Page 31: Using Tether Straps

    Child Safety Using Tether Straps The lower anchors at the center of the second row rear seat are spaced 18 Many forward-facing child inches (46 centimeters) apart. A child safety seats include a tether seat with rigid LATCH attachments strap which extends from the cannot be installed at the center back of the child safety seat and seating position.
  • Page 32: Child Safety Locks

    Child Safety Note: If you install a child seat with 3. Clip the tether strap to the anchor rigid LATCH attachments, do not as shown. tighten the tether strap enough to lift 4. Tighten the child safety seat tether the child seat off your vehicle seat strap according to the cushion when the child is seated in it.
  • Page 33 Child Safety Right-Hand Side Turn clockwise to lock and counterclockwise to unlock.
  • Page 34: Safety Belts

    Safety Belts PRINCIPLE OF OPERATION WARNINGS Each seating position in your WARNINGS vehicle has a specific safety belt assembly which is made up of one Always drive and ride with your buckle and one tongue that are seatback upright and the lap belt designed to be used as a pair.
  • Page 35: Fastening The Safety Belts

    Safety Belts • Height adjuster at the front outboard seating positions. • Safety belt pretensioner at the front outboard seating positions. • Belt tension sensor at the front outboard passenger seating position. E142587 • Safety belt warning light and 1. Insert the belt tongue into the chime.
  • Page 36 Safety Belts Restraint of Pregnant Women Safety Belt Locking Modes WARNING WARNINGS After any vehicle collision, the Always ride and drive with your safety belt system at all seatback upright and the safety passenger seating positions must be belt properly fastened. The lap portion checked by an authorized dealer to of the safety belt should fit snug and verify that the automatic locking...
  • Page 37 Safety Belts Vehicle Sensitive Mode How to Use the Automatic Locking Mode This is the normal retractor mode, which allows free shoulder belt length Non-inflatable safety belts adjustment to your movements and locking in response to vehicle movement. For example, if the driver brakes suddenly or turns a corner sharply, or the vehicle receives an impact of approximately 5 mph (8...
  • Page 38 Safety Belts 2. Grasp the lap portion of the belt The rear inflatable safety belt consists and pull upward until the entire of the following: belt is pulled out. • An inflatable bag located in the shoulder safety belt webbing. 3.
  • Page 39: Safety Belt Height Adjustment

    Safety Belts Safety Belt Extension Assembly WARNINGS Position the safety belt height adjusters so that the belt rests across the middle of your shoulder. Failure to adjust the safety belt properly could reduce the effectiveness of the safety belt and increase the risk of injury in a collision.
  • Page 40: Safety Belt Warning Lamp And Indicator Chime

    Safety Belts To adjust the shoulder belt height, press the button and slide the height adjuster up or down. Release the button and pull down on the height adjuster to make sure it is locked in place. SAFETY BELT WARNING LAMP AND INDICATOR CHIME E146191...
  • Page 41: Safety Belt Minder

    Safety Belts The system uses information from the SAFETY BELT MINDER front passenger sensing system to determine if a front seat passenger is Belt-Minder® present and therefore potentially in This feature supplements the safety need of a warning. To avoid activating belt warning function by providing the Belt-Minder feature for objects additional reminders by intermittently...
  • Page 42 Safety Belts Deactivating and Activating the 2. Wait until the safety belt warning Belt-Minder Feature light turns off (approximately one minute). After Step 2, wait an WARNING additional five seconds before proceeding with Step 3. Once Step While the system allows you to 3 is started, the procedure must be deactivate it, this system is completed within 30 seconds.
  • Page 43: Child Restraint And Safety Belt Maintenance

    Safety Belts CHILD RESTRAINT AND SAFETY BELT MAINTENANCE Inspect the vehicle safety belts and child safety seat systems periodically to make sure they work properly and are not damaged. Inspect the vehicle and child seat safety belts to make sure there are no nicks, tears or cuts. Replace if necessary.
  • Page 44: Personal Safety System

    Personal Safety System How Does the Personal Safety The Personal Safety System provides System Work? an improved overall level of frontal crash protection to front seat The Personal Safety System can occupants and is designed to help adapt the deployment strategy of further reduce the risk of your vehicle’s safety devices airbag-related injuries.
  • Page 45: Supplementary Restraints System

    Supplementary Restraints System PRINCIPLE OF OPERATION WARNINGS If the airbag has deployed, the WARNINGS airbag will not function again and must be replaced immediately. If Airbags DO NOT inflate slowly the airbag is not replaced, the or gently, and the risk of injury unrepaired area will increase the risk from a deploying airbag is the greatest of injury in a collision.
  • Page 46 Supplementary Restraints System SOS POST-CRASH ALERT The airbags inflate and deflate rapidly SYSTEM upon activation. After airbag deployment, it is normal to notice a The system flashes the turn signal smoke-like, powdery residue or smell lamps and sounds the horn the burnt propellant.
  • Page 47: Driver And Passenger Airbags

    Supplementary Restraints System · Crash sensors and DRIVER AND PASSENGER monitoring system with AIRBAGS readiness indicator. See Crash Sensors and Airbag WARNINGS Indicator (page 51). Never place your arm or any objects over an airbag module. Proper Driver and Front Placing your arm over a deploying Passenger Seating Adjustment airbag can result in serious arm...
  • Page 48: Knee Airbag

    Supplementary Restraints System Children and Airbags KNEE AIRBAG WARNING The driver's and passenger's knee airbags are located under the Airbags can kill or injure a child instrument panel. The system works in a child seat. NEVER place a along with the driver's and rear-facing child seat in front of an passenger's front airbags to help active airbag.
  • Page 49 Supplementary Restraints System The front passenger sensing system WARNINGS is designed to disable (will not inflate) Any alteration or modification to the front passenger's frontal airbag the front passenger seat may when the front passenger seat is affect the performance of the front unoccupied, or a rear facing infant passenger sensing system.
  • Page 50 Supplementary Restraints System • When the front passenger sensing • Restart the vehicle and have the system enables the front person remain in this position for passenger frontal airbag (may about two minutes. This will allow inflate), the passenger airbag the system to detect that person status indicator will illuminate the and enable the passenger’s frontal...
  • Page 51: Side Airbags

    Supplementary Restraints System After all occupants have adjusted SIDE AIRBAGS their seats and put on safety belts, it’s very important that they continue to WARNINGS sit properly. A properly seated Do not place objects or mount occupant sits upright, leaning against equipment on or near the airbag the seat back, and centered on the cover, on the side of the seat backs...
  • Page 52: Side Curtain Airbags

    Supplementary Restraints System The side airbags are located on the The design and development of the outboard side of the seat backs of the side airbag system included front seats. In certain lateral collisions, recommended testing procedures the airbag on the side affected by the that were developed by a group of collision will be inflated.
  • Page 53 Supplementary Restraints System • Side curtain airbags fitted above WARNINGS the trim panels over the front and To reduce risk of injury, do not rear side windows identified by a obstruct or place objects in the label or wording on the headliner deployment path of the side curtain or roof-pillar trim.
  • Page 54: Crash Sensors And Airbag Indicator

    Supplementary Restraints System · The readiness light will not CRASH SENSORS AND illuminate immediately after AIRBAG INDICATOR the ignition is turned on. WARNING • The readiness light will either flash or stay lit. Modifying or adding equipment • A series of five beeps will be heard. to the front end of the vehicle The tone pattern will repeat (including frame, bumper, front end...
  • Page 55: Airbag Disposal

    Supplementary Restraints System • Front airbags are designed to activate only in frontal and near-frontal collisions (not rollovers, side impacts or rear impacts) unless the collision causes sufficient longitudinal deceleration. • The safety belt pretensioners are designed to activate in frontal and near-frontal collisions, and may also activate when a side curtain deploys.
  • Page 56: Keys And Remote Controls

    Keys and Remote Controls The radio frequency used by your GENERAL INFORMATION remote control can also be used by ON RADIO FREQUENCIES other short distance radio transmissions, for example amateur This device complies with Part 15 of radios, medical equipment, wireless the FCC Rules and with Industry headphones, remote controls and Canada license-exempt RSS...
  • Page 57: Remote Control

    Keys and Remote Controls REMOTE CONTROL Intelligent Access Key E151795 Note: Your vehicle s backup keys were issued with a security tag that provides important vehicle key cut information. Keep the tag in a safe place for future reference. E144506 Replacing the Battery Your vehicle is equipped with two Note: Refer to local regulations when...
  • Page 58 Keys and Remote Controls 4. Install new batteries with the + facing each other. Note: Make sure to replace the label between the two batteries. 5. Reinstall the housing and cover. Car Finder Press the button twice within three seconds. The horn will E151796 E138623 chirp and the turn signals will...
  • Page 59 Keys and Remote Controls The remote start feature allows you to start the vehicle from outside the Status vehicle. The transmitter has an Solid green Remote start or extended operating range. extension Vehicles with automatic climate successful control can be configured to operate when the vehicle is remote started.
  • Page 60: Replacing A Lost Key Or Remote Control

    Keys and Remote Controls The horn will chirp if the system fails Wait at least five seconds before to start, unless quiet start is on. Quiet remote starting after a vehicle start will run the blower fan at a shutdown. Only two remote starts are slower speed to reduce noise.
  • Page 61: Mykey

    MyKey® Standard Settings PRINCIPLE OF OPERATION These settings cannot be changed. MyKey allows you to program keys • Belt-Minder®. This cannot be with restricted driving modes to disabled and the five-minute timer promote good driving habits. All but does not expire. The audio system one of the keys programmed to the is muted when MyKey vehicle can be activated with these...
  • Page 62: Creating A Mykey

    MyKey® • Audio system maximum volume The key is successfully programmed. of 45%. A message in the audio Make sure you label it so you can system is displayed when distinguish it from the admin keys. attempting to exceed the limited You can program optional settings for volume.
  • Page 63: Checking Mykey System Status

    MyKey® To clear all MyKeys (which removes CHECKING MYKEY SYSTEM all restrictions and returns them to STATUS admin key status), use the information display to do the The information display control following: displays information about keys 1. Access the main menu and select programmed to the vehicle: Settings, then MyKey.
  • Page 64: Mykey Troubleshooting

    MyKey® MYKEY TROUBLESHOOTING Condition Potential Causes I cannot program a key. · The key in the ignition does not have admin privileges. · The key in the ignition is the only admin key (there always has to be at least one admin key). ·...
  • Page 65: Locks

    Locks Switch Inhibitor LOCKING AND UNLOCKING When you electronically lock your You can use the power door lock vehicle, the power door lock switch control or the remote control to lock and interior trunk release switch will and unlock your vehicle. no longer operate after 20 seconds.
  • Page 66 Locks Press and hold both the lock and Opening the Luggage unlock buttons on the remote control Compartment for three seconds to change between Press twice within three driver door or all doors unlock mode. seconds to open the luggage The turn signals will flash twice to E138630 compartment.
  • Page 67 Locks At the Luggage Compartment You can override the smart unlock feature and intentionally lock the intelligent access key inside your vehicle. To do this, lock your vehicle after all doors are closed by: • using the keyless entry keypad •...
  • Page 68 Locks Illuminated Entry The autolock feature repeats when: • you open then close any door while The interior lamps and select exterior the ignition is on and your vehicle lamps will illuminate when you unlock speed is 9 mph (15 km/h) or lower, the doors with the remote entry system.
  • Page 69 Locks Power Decklid (If Equipped) Accessory Mode Battery Saver for Intelligent Access Keys WARNINGS If you switch off the engine and leave Make sure all persons are clear the ignition in the on or accessory of the power decklid area before mode, the ignition will shut off after using the power decklid control.
  • Page 70 Locks From Inside Your Vehicle Note: Before driving off, check the instrument cluster for a truck ajar or Press the button on the door ajar message or warning indicator. instrument panel. Driving off without first checking for the E138633 decklid or door ajar message or With the Remote Control indicator could result in the decklid being left open, unintentionally, while...
  • Page 71: Keyless Entry

    Locks The keypad can be operated with the KEYLESS ENTRY factory set 5-digit entry code. The code is located on the owner’s wallet SECURICODE KEYLESS card in the glove box and is available ENTRY KEYPAD from your authorized dealer. You can The keypad is located near the driver’s also create up to five of your own window.
  • Page 72 Locks Tips: Anti-Scan Feature • Do not set a code that uses five of The keypad will go into an anti-scan the same number. mode if the wrong code has been • Do not use five numbers in entered seven times (35 consecutive sequential order.
  • Page 73: Interior Luggage Compartment Release

    Locks To Release the Trunk INTERIOR LUGGAGE COMPARTMENT RELEASE Enter the factory set code or your personal code, then press 5·6 within five seconds. WARNINGS Keep vehicle doors and luggage Displaying the Factory Set Code compartment locked and keep keys and remote transmitters out of Note: You will need to have two a child’s reach.
  • Page 74 Locks E144403 The handle is located inside the luggage compartment either on the luggage compartment door (lid) or near the tail lamps. It is composed of a material that will glow for hours in darkness following brief exposure to ambient light. Pull the handle and push up on the luggage compartment door (lid) to open from within the luggage...
  • Page 75: Security

    Security Automatic Arming PASSIVE ANTI-THEFT SYSTEM The vehicle is armed immediately after switching the ignition off. Note: The system is not compatible Automatic Disarming with non-Ford aftermarket remote start systems. Use of these systems may Switching the ignition on with a coded result in vehicle starting problems and key disarms the vehicle.
  • Page 76: Anti-Theft Alarm

    Security You must have two previously The intelligent access key is now programmed intelligent access keys programmed. Verify the remote inside the vehicle and the new control functions operate and the unprogrammed intelligent access keys vehicle starts with the new intelligent readily accessible.
  • Page 77 Security • Unlock the doors or luggage compartment with the remote control or keyless entry keypad. • Switch the ignition on or start the vehicle. • Use a key in the driver’s door to unlock the vehicle, then switch the ignition on within 12 seconds.
  • Page 78: Steering Wheel

    Steering Wheel Power Tilt and Telescope ADJUSTING THE STEERING Steering Column (If Equipped) WHEEL WARNING WARNING Do not adjust the steering wheel Do not adjust the steering wheel when your vehicle is moving. when your vehicle is moving. Note: Make sure that you are sitting in Note: Make sure that you are sitting in the correct position.
  • Page 79: Audio Control

    Steering Wheel Memory Feature The steering column positions are saved when doing a memory set function and can be recalled with the memory feature. Refer to the Seats chapter. Pressing the adjustment control during memory recall will cancel the operation. The column will respond E145979 to the adjustment control.
  • Page 80: Voice Control

    Steering Wheel Type 2 VOICE CONTROL (IF EQUIPPED) E145977 E145980 See Cruise Control (page 208). Voice recognition End a call INFORMATION DISPLAY CONTROL Answer a call See MyLincoln Touch (page 342). CRUISE CONTROL Type 1 E145981 See Information Displays (page 102). Cluster Display Control Features E145976...
  • Page 81: Heated Steering Wheel

    Steering Wheel Use this control to access some of the MyLincoln Touch features in the information display. Navigate through the screen and press OK to select. See MyLincoln Touch (page 342). HEATED STEERING WHEEL (IF EQUIPPED) See MyLincoln Touch (page 342).
  • Page 82: Wipers And Washers

    Wipers and Washers Intermittent Wipe WINDSHIELD WIPERS Note: Fully defrost the windshield before switching on the windshield wipers. Note: Make sure the windshield wipers are switched off before entering a car wash. Note: Clean the windshield and wiper blades if they begin to leave streaks or smears.
  • Page 83: Windshield Washers

    Wipers and Washers Note: If you switch autolamps on in Use the rotary control to adjust the conjunction with autowipers, your low sensitivity of the rain sensor. With low beam headlamps will illuminate sensitivity, the wipers will operate automatically when the rain sensor when the sensor detects a large activates the windshield wipers amount of moisture on the windshield.
  • Page 84 Wipers and Washers A wipe will occur a few seconds after washing to clear any remaining washer fluid. This feature can be switched on or off in the information display. See General Information (page 102).
  • Page 85: Lighting

    Lighting Headlamp Flasher LIGHTING CONTROL E142450 E142449 Pull the lever toward you slightly and release it to flash the headlamps. Parking lamps, instrument panel lamps, license plate AUTOLAMPS (IF EQUIPPED) lamps and tail lamps Note: It may be necessary to switch Headlamps your headlamps on manually in severe weather conditions.
  • Page 86: Instrument Lighting Dimmer

    Lighting The headlamps will remain on for a HEADLAMP EXIT DELAY period of time after you switch the ignition off. You can adjust the time After you switch the ignition off, you delay using the information display can switch the headlamps on by controls.
  • Page 87: Automatic High Beam Control

    Lighting Note: Typical road dust, dirt and water AUTOMATIC HIGH BEAM spots will not affect the automatic high CONTROL (IF EQUIPPED) beam system s performance. However, in cold or inclement weather The system will automatically turn on conditions, the automatic high beam your high beams if it is dark enough system's availability may be decreased.
  • Page 88: Direction Indicators

    Lighting • Severe rain, snow, or fog is Note: This is a temporary override and detected. the system will return to automatic operation after a short period. • The camera is blocked. To permanently deactivate the Activating the System system, use the information display menu or turn the lighting control Switch on the system using the switch from autolamps to headlamps.
  • Page 89 Lighting Front Interior Lamp Rear Interior Lamp Note: The front interior lamp switches are on the overhead console. The exact location of each switch on the overhead console depends upon which roof, sunroof, and window shade features are equipped on the vehicle. Note: Touch switch C to switch the door function off when you open any door.
  • Page 90: Windows And Mirrors

    Windows and Mirrors One-Touch Down POWER WINDOWS Press the switch fully and release it. WARNINGS Press again or lift it to stop the Do not leave children window. unattended in your vehicle and One-Touch Up do not let them play with the power windows.
  • Page 91: Global Opening And Closing

    Windows and Mirrors Closing the Windows Press the control to lock or unlock the rear window controls. It will illuminate WARNING when the rear window controls are locked. When closing the windows and moonroof, you should verify they Accessory Delay are free of obstructions and make sure that children and pets are not in the You can use the window switches for...
  • Page 92 Windows and Mirrors 1. Select the mirror you want to Blind spot mirrors have an integrated adjust. The control will illuminate. convex mirror built into the upper outboard corner of the exterior 2. Adjust the position of the mirror. mirrors. They are designed to increase 3.
  • Page 93: Interior Mirror

    Windows and Mirrors Auto-Dimming Mirror The image of the approaching vehicle is small and near the inboard edge of Note: Do not block the sensors on the the main mirror when it is at a front and back of the mirror. Mirror distance.
  • Page 94: Sun Shades

    Windows and Mirrors Illuminated Vanity Mirror MOONROOF (IF EQUIPPED) WARNINGS Do not let children play with the moonroof or leave them unattended in the vehicle. They may seriously hurt themselves. When closing the moonroof, you E138667 should verify that it is free of obstructions and make sure that Lift the cover to switch the lamp on.
  • Page 95 Windows and Mirrors Opening and Closing the Automatic Glass Movement Moonroof When the retractable panoramic roof is open, it will automatically move to Touch (A) to open the moonroof. It a position less than full open under will stop short of the fully opened certain vehicle conditions.
  • Page 96 Windows and Mirrors The sunscreen must be open before opening the moonroof. If the sunscreen is closed and the moonroof open control is touched, the sunscreen will open first followed by the moonroof. If both the sunscreen and moonroof are open and the moonroof close control is touched, the sunscreen will close first followed by the moonroof.
  • Page 97: Instrument Cluster

    Instrument Cluster GAUGES E151261 Left Information Display Speedometer Right Information Display See General Information (page 342). Vehicle Settings and Left Information Display Personalization Odometer See General Information (page 102). Located in the bottom of the information display. It registers the accumulated distance your vehicle has traveled.
  • Page 98: Instrument Cluster

    Instrument Cluster Common Displays Regen Display A circular arrow symbol appears in the Note: Battery gauge information can center of the Battery Gauge when be individually selected on or off energy is being recaptured through through Battery Display in the Options the regenerative braking system.
  • Page 99: Warning Lamps And Indicators

    Instrument Cluster Lifetime Summary: Trip Summary data is from the last power cycle, while Lifetime Summary • Distance- The distance traveled data is cumulative from the last on battery power only (EV Lifetime Summary reset done through distance) and Regen distance are the Settings menu in the information displayed.
  • Page 100 Instrument Cluster Adaptive Cruise Control Blind Spot Monitor (If Equipped) Equipped) It will illuminate when you switch this feature off or in The speed control system E151262 conjunction with a message. indicator light changes color E144524 See Blind Spot Monitor (page 226). to indicate what mode the See Information Messages (page system is in: See Using Adaptive...
  • Page 101 Instrument Cluster Direction Indicator Note: Do not resume your journey if it illuminates despite the level being Illuminates when the left or correct. Have the system checked by right turn signal or the hazard your authorized dealer immediately. warning flasher is turned on. If the indicators stay on or flash faster, Fasten Safety Belt check for a burned out bulb.
  • Page 102 Instrument Cluster Heads Up Display Low Tire Pressure Warning (If Equipped) It will illuminate when your A red beam of lights will tire pressure is low. If the illuminate on the windshield E156133 lamp remains on with the in certain instances when engine running or when driving, check using adaptive cruise control and/or your tire pressure as soon as possible.
  • Page 103 Instrument Cluster Service Engine Soon Stability Control If the service engine soon It will flash when the system indicator light stays is active. If it remains E138639 illuminated after the engine illuminated or does not is started, it indicates that the On illuminate when you switch the Board Diagnostics system (OBD) has ignition on, this indicates a...
  • Page 104: Audible Warnings And Indicators

    Instrument Cluster AUDIBLE WARNINGS AND INDICATORS Key in Ignition Warning Chime Sounds when you open the driver's door and you have left the key in the ignition with it in the off or accessory position. Keyless Warning Alert (If Equipped) Chirps the horn twice when you exit the vehicle and the keyless vehicle is in RUN, indicating the vehicle is still...
  • Page 105: Information Displays

    Information Displays • Press the up and down arrow GENERAL INFORMATION buttons to scroll through and highlight the options within a WARNING menu. Driving while distracted can • Press the right arrow button to result in loss of vehicle control, enter a sub-menu.
  • Page 106 Information Displays Display Mode Note: The cluster will remember menu level 2 state when the individual key Use the up/down arrow state is changed from RUN to the OFF buttons to choose between position. E144639 the following display options. Display Mode Menu level 2 Menu level 3 Menu level 4...
  • Page 107 Information Displays Display Mode Empower: Power Instantaneous — — (with engine on/off Fuel threshold) + Avg Battery Display Regen Active Yes / No Fuel Economy + Battery Gauge + Charge Assist Fuel Gauge Charge Level Help Help — — MyView Change MyView Avg Fuel Power...
  • Page 108 Information Displays Display Mode (cont'd) MyView (cont'd) Battery Regen Active Yes / No Display Charge Assist Charge Level Help Help — —...
  • Page 109 Information Displays • Vehicle Range — Indicates the estimated distance the vehicle will travel with the energy currently available. The vehicle range estimate is based on the fuel remaining in the gasoline tank. • Instantaneous Fuel — This gauge is available on all Display mode screens and shows the instantaneous fuel economy.
  • Page 110 Information Displays • Split Power— This gauge indicates the power being supplied by the vehicle’s two power sources: the high voltage battery and the gasoline engine. When the hybrid system is operating in electric vehicle mode (without the gasoline engine), EV is displayed. •...
  • Page 111 Information Displays • Blue thermometer - This indicates that the hybrid system is not warm enough to allow EV operation. The gasoline engine will run continuously when the indicator is blue. During silent key start mode, the thermometer indicator will be blue, but the gasoline engine will not run. This is the result of the vehicle computer allowing the engine to be cooler during the silent key start period.
  • Page 112 Information Displays Trip 1 & 2 Help Help — — • Elapsed trip time — timer stops when the vehicle is turned off and restarts when the vehicle is restarted. • Trip distance — shows the accumulated trip distance. • Average fuel economy —...
  • Page 113 Information Displays Fuel Economy Help Help — — • Fuel History: This view from left to right starts with the instantaneous fuel economy gauge and adds historical fuel economy data. The data is represented as an average for time intervals of either 1, 2 or 6 minutes, with the left most interval being the most recent.
  • Page 114 Information Displays Information MyKey Miles (km) (Distance traveled using a programmed MyKey) Admin Keys (Number of admin keys) System All active warnings will display first if applicable. Check The system check menu may appear different based upon equipment options and current vehicle status.
  • Page 115 Information Displays Settings (cont’d) Menu level 2 Menu level 3 Menu level 4 Menu level 5 Driver Assist ECO Cruise On / Off — (cont’d) Driver Alert On (default on key — cycle) / Off Lane keeping Sys Mode Alert / Aid / Alert + Aid Intensity High / Normal /...
  • Page 116 Information Displays Settings (cont’d) Remote Unlocking All doors / Driver door Neutral Tow Hold Ok to Initialize Oil Life Reset Set to XXX % Power Deck Lid On / Off Settings (cont’d) Menu level 2 Menu level 3 Menu level 4 Menu level 5 Vehicle (cont’d) Remote Start...
  • Page 117 Information Displays Settings (cont’d) Menu level 2 Menu level 3 Menu level 4 Menu level 5 Vehicle (cont’d) Switch Inhibit On / Off — Tire Mobility Kit Select number of — years Windows Remote Open On / Off Remote Close On / Off Wipers Courtesy Wipe...
  • Page 118: Information Messages

    Information Displays Settings (cont’d) Temperature Fahrenheit (°F) / Celsius (°C) Brake Coach On / Off — Display Liftetime Lifetime Fuel — Summary Economy, Regen Miles, Brake Score, Hold OK to RESET • Brake Coach Display: This appears after the vehicle has come to a stop. It coaches you to brake in a manner which maximizes the amount of energy returned through the regenerative braking system.
  • Page 119 Information Displays Adaptive Cruise Control Message Action Adaptive Cruise Displayed when a radar malfunction is preventing the Malfunction ACC from engaging. See Using Adaptive Cruise Control (page 209). Adaptive Cruise Not Displayed when conditions exist such that the adaptive Available cruise cannot function properly.
  • Page 120 Information Displays Airbag Message Action Occupant Sensor Displays when the system detects a malfunction due BLOCKED Remove to a blocked sensor. Objects Near Passenger Seat Alarm Message Action Vehicle Alarm to Stop Displays when the alarm has been triggered due to Alarm, Start Vehicle unauthorized entry.
  • Page 121 Information Displays Battery and Charging System (12 volt) Message Action Electrical System Stop your vehicle as soon as it is safe to do so and Overvoltage Stop switch off the ignition. Contact your authorized dealer. Safely Battery Low See Displays to warn of a low battery condition. Turn off Manual all unneeded electrical accessories.
  • Page 122 Information Displays Battery and Charging System (High Voltage) Message Action Check Battery Charge Displays when the battery charge level is low. Stop Safely Now Displays when the stop safety hazard warning lamp is illuminated. This indicates an electrical component fault/failure that will cause the vehicle to shut down or enter into limited operating mode.
  • Page 123 Information Displays Collision Warning System Message Action Collision Warning Displayed when there is a system malfunction with the Malfunction collision warning system. The system will be disabled. Contact your authorized dealer as soon as possible. Collision Warning Not Displayed when the collision warning system radar is Available Sensor blocked because of poor radar visibility due to bad Blocked See Manual...
  • Page 124 Information Displays Driver Alert Message Action Driver Alert Warning Stop and rest as soon as it is safe to do so. Rest Now Driver Alert Warning Take a rest break soon. Rest Suggested Engine Message Action Engine Fault Service Engine service is required. Contact your authorized dealer.
  • Page 125 Information Displays Keys and Intelligent Access Message Action Press Brake to START Displayed as a reminder to press the brake while starting the vehicle. No Key Detected Displayed if the key is not detected by the system. See Using Adaptive Cruise Control (page 209). Restart Now or Key is Displayed when the start/stop button is pressed to Needed...
  • Page 126 Information Displays Lane Keeping System Message Action Lane Keeping Sys. The system has malfunctioned. Contact your author- Malfunction Service ized dealer as soon as possible. Required Front Camera The system has detected a condition that has caused Temporarily Not the system to be temporarily unavailable. Available Front Camera Low The system has detected a condition the requires the...
  • Page 127 Information Displays Message Action Engine Coolant Over- Displays when the engine coolant temperature is temperature excessively high. Motor Coolant Over- Displays when the motor coolant temperature is temperature excessively high. Washer Fluid Level Displays when the washer fluid is low and needs to be refilled.
  • Page 128 Information Displays Message Action Check Speed Drive Displays when MyKey is active. Safely Buckle Up to Unmute Displays when a MyKey is in use and Belt-Minder is Audio activated. AdvanceTrac On - Displays when a MyKey is in use and AdvanceTrac is MyKey Setting activated.
  • Page 129 Information Displays Park Brake Message Action Park Brake Engaged Displays when the parking brake is set, the engine is running and the vehicle is driven more than 3 mph (5 km/h). If the warning stays on after the parking brake is released, contact your authorized dealer.
  • Page 130 Information Displays Power Steering Message Action Steering Fault Service The power steering system has detected a condition that requires service. See your authorized dealer. Steering Loss Stop The power steering system is not working. Stop the Safely vehicle a safe place. Contact your authorized dealer. Steering Assist Fault The power steering system has detected a condition Service Required...
  • Page 131 Information Displays Tire Pressure Monitoring System Message Action LOW Tire Pressure Displays when one or more tires on your vehicle have low tire pressure. See Tire Pressure Monitoring System (page 309). Tire Pressure Monitor Displays when the tire pressure monitoring system is Fault malfunctioning.
  • Page 132 Information Displays Transmission Message Action Transmission See your authorized dealer. Malfunction Service Transmission Over- The transmission is overheating and needs to cool. heating Stop Safely Stop in a safe place as soon as it’s possible. Transmission Over- The transmission has overheated and needs to cool. temperature Stop Stop in a safe place as soon as it’s possible.
  • Page 133 Information Displays Message Action Depress Brake to Shift Displays when the brake pedal needs to be depressed from Park to enable the transmission to shift from park. Press N again to Enter Displays when the neutral button N needs to be Stay in Neutral Mode pressed again to enter neutral hold.
  • Page 134 Information Displays Message Action SHIFT SYS FAULT See your authorized dealer. Neutral Unavailable Service Required SHIFT SYS FAULT See your authorized dealer. Sport Unavailable Service Required SHIFT SYS FAULT See your authorized dealer. Low Unavailable Service Required Neutral Tow Engaged Displays when neutral tow is active and the ignition Turn Ignition Off for needs to be turned off.
  • Page 135: Audio System

    Audio System AM and FM frequencies are GENERAL INFORMATION established by the Federal Communications Commission (FCC) Radio Frequencies and and the Canadian Radio and Reception Factors Telecommunications Commission (CRTC). Those frequencies are: • AM: 530, 540-1700, 1710 kHz • FM: 87.9-107.7, 107.9 MHz Radio Reception Factors Distance/Strength The further you travel from an FM station, the...
  • Page 136: Audio Unit - Vehicles With: Premium Am/Fm/Cd

    Audio System Do not expose discs to direct sunlight If you are burning your own MP3 discs, or heat sources for extended periods. it is important to understand how the system reads the structures you MP3 Track and Folder create. While various files may be Structure present, (files with extensions other than mp3), only files with the .mp3...
  • Page 137 Audio System Note: The MyLincoln Touch™ system controls most of the audio features. See Entertainment (page 366). E146318 CD slot: Insert a CD. Eject: Eject a CD. TUNE +/-: In radio mode, select a frequency band and press one of the TUNE buttons.
  • Page 138: Media Hub

    Audio System MEDIA HUB The media hub is located in the center console and has the following features: E142605 A/V inputs SD card slot USB ports See Entertainment (page 366).
  • Page 139: Climate Control

    Climate Control Note: You can switch temperature AUTOMATIC CLIMATE units between Fahrenheit and Celsius. CONTROL See Settings (page 356). E146320 Driver temperature controls: Press + or - to increase or decrease the air temperature for the driver side of the vehicle. This control also adjusts the passenger side temperature when dual zone operation is disengaged.
  • Page 140: Hints On Controlling The Interior Climate

    Climate Control A/C: Press the button to turn on or turn off the air conditioning system. To improve air conditioning when starting your vehicle, drive with the windows slightly open for two to three minutes. Use A/C with recirculated air to improve cooling performance and efficiency. MAX A/C: Press the button to switch on.
  • Page 141: Heated Windows And Mirrors

    Climate Control Side Window Defogging in Cold Note: When the system is in AUTO Weather mode, and the interior and exterior temperatures are high, the system 1. Press the defrost button. automatically selects recirculated air to maximize cooling of the interior. 2.
  • Page 142: Cabin Air Filter

    Climate Control Both heated mirrors remove ice, mist REMOTE START and fog when you switch on the heated rear window. The climate control system adjusts the cabin temperature during remote start. CABIN AIR FILTER You cannot adjust the system during Your vehicle is equipped with a cabin remote start operation.
  • Page 143: Climate Control

    Climate Control In cold weather, the system is set to 72°F (22°C). The heated seats and heated steering wheel are set to high (if available, and selected to AUTO in the information display). The rear defroster and heated mirrors automatically turn on. Last Settings You can set the climate control to operate using the last climate control...
  • Page 144: Seats

    Seats We recommend that you follow these SITTING IN THE CORRECT guidelines: POSITION • Sit in an upright position with the base of your spine as far back as WARNINGS possible. Sitting improperly, out of • Do not recline the seat back more position or with the seat back than 30 degrees.
  • Page 145 Seats Rear seat outboard head restraints WARNINGS The head restraint is a safety device. Whenever possible it should be installed and properly adjusted when the seat is occupied. Install the head restraint properly to help minimize the risk of neck injury in the event of a collision.
  • Page 146: Power Seats

    Seats Lowering the Head Restraint 1. Press and hold button C. 2. Push the head restraint down. Removing the Head Restraint 1. Pull the head restraint up until it reaches its highest position. 2. Press and hold buttons C and D. E144727 3.
  • Page 147 Seats E144632 Note: The engine must be running or Power Lumbar the vehicle must be in accessory mode to activate the seats. Note: Allow a few seconds for any selection to activate. The seat back and cushion massage cannot function at the same time.
  • Page 148: Memory Function

    Seats Massage mode Lumbar and Bolster mode Back massage intensity Upper lumbar adjustment Massage intensity Lumbar decrease decrease and off Cushion massage Lower lumbar intensity adjustment Massage intensity Lumbar increase increase On and off 1. Press the Menu Settings icon > The massage feature will default to Vehicle >Multi-contour Seat.
  • Page 149 Seats A pre-set memory position can also be recalled by pressing the unlock button on your remote control or intelligent access key if it is linked to a pre-set position, or by a driver door handle unlock with an intelligent access key present.
  • Page 150: Rear Seats

    Seats Note: If more than one linked remote control or IA key is in range, the memory function will move to the settings of the first key stored. Easy Entry and Exit Function If the easy entry and exit feature is enabled, this feature automatically moves the driver seat position rearward up to five centimeters when...
  • Page 151 Seats Press the heated seat symbol to cycle WARNING through the various heat settings and People who are unable to feel off. Warmer settings are indicated by pain to their skin because of more indicator lights. advanced age, chronic illness, diabetes, spinal cord injury, Rear Heated Seats (If Equipped)
  • Page 152: Ventilated Seats

    Seats The heated seats only operate when the ignition is on. E146309 Press the cooled seat symbol to cycle through the various cooling settings E146322 and off. Cooler settings are indicated • Press the heated seat by more indicator lights. symbol/button to cycle through If the engine falls below 350 rpms the various heat settings and off.
  • Page 153: Rear Seat Armrest

    Seats To remove an air filter: REAR SEAT ARMREST 1. Turn the vehicle off. 2. Push up on the outside rigid edge of the filter and rotate counterclockwise once the tabs are released, then remove the filter. E144635 Fold the armrest down to use the armrest and cupholder.
  • Page 154 Seats E152622 Release the latch, then pull down on the door located in the back of the armrest. You can store cargo of a longer length such as skis or lumber.
  • Page 155: Universal Garage Door Opener

    Universal Garage Door Opener HomeLink® Wireless Control System (If Equipped) WARNINGS Make sure that the garage door and security device are free from obstruction when you are programming. Do not program the E142657 system with the vehicle in the garage. The universal garage door opener replaces the common hand-held Do not use the system with any...
  • Page 156 Universal Garage Door Opener Note: During programming, the If the indicator light on the visor hand-held transmitter may stop flashes rapidly for two seconds then transmitting. If this occurs press and turns to a constant light, follow the hold the function button on the visor steps below.
  • Page 157 Universal Garage Door Opener For questions or comments, please For questions or comments, contact contact HomeLink at HomeLink at www.homelink.com or www.homelink.com or 1-800-355-3515. 1-800-355-3515. Programming to a Genie Erasing the Function Button Codes Intellicode® 2 Garage Door Opener Note: You cannot erase individual Note: The Genie Intellicode 2 buttons.
  • Page 158 Universal Garage Door Opener 3. Hold the transmitter within 1–3 inches (2–8 centimeter) of the button on the visor you want to program. 4. Press and hold both the programmed Genie button on the hand-held transmitter and the button you want to program. The indicator light on the visor will flash rapidly when the programming is E142662...
  • Page 159 Universal Garage Door Opener Clearing a HomeLink Device To erase programming from the three HomeLink buttons press and hold the two outer HomeLink buttons until the indicator light begins to flash. The indicator light will begin flashing in 10 to 20 seconds, at which time both buttons should be released.
  • Page 160: Auxiliary Power Points

    Auxiliary Power Points 12 Volt DC Power Point • Do not use the power point longer than necessary when the engine is WARNING not running. • Do not leave devices plugged in Do not plug optional electrical overnight or when the vehicle is accessories into the cigar lighter parked for extended periods.
  • Page 161 Auxiliary Power Points The power point is not designed for electric devices such as: • Cathode ray tube type televisions • Motor loads, for example vacuum cleaners, electric saws and other electric power tools, or compressor-driven refrigerators • Measuring devices which process precise data, for example medical equipment or measuring E143941...
  • Page 162: Storage Compartments

    Storage Compartments CENTER CONSOLE OVERHEAD CONSOLE WARNING Use only soft cups in the cupholder. Hard objects can injure you in a collision. Your vehicle may be equipped with a variety of features. E75193 Press near the rear edge of the door to open it.
  • Page 163: Starting And Stopping The Engine

    Starting and Stopping the Engine When you start the engine, avoid GENERAL INFORMATION pressing the accelerator pedal before and during operation. Only use the If you disconnect the battery, your accelerator pedal when you have vehicle may exhibit some unusual difficulty starting the engine.
  • Page 164 Starting and Stopping the Engine Stopping the Engine When 2. Put the transmission in position P. Your Vehicle is Moving 3. Press the START button. 1. Press and hold the START button The system does not function if: for one second, or press it three •...
  • Page 165: Starting A Gasoline Engine

    Starting and Stopping the Engine Once your vehicle has started, it • • You can reset the timer by remains running until you press the interacting with your vehicle (such start button, even if it does not detect as pressing the brake pedal or a valid key.
  • Page 166: Engine Block Heater

    Starting and Stopping the Engine Important Ventilating 2. Put the transmission in position P Information or N. 3. Press the START button. The If you stop your vehicle and the leave engine may continue cranking for the engine idling for long periods, we up to 15 seconds or until it starts.
  • Page 167 Starting and Stopping the Engine We recommend that you do the • Make sure the system is unplugged following for a safe and correct and properly stowed before driving operation: your vehicle. Make sure the protective cover seals the prongs •...
  • Page 168: Unique Driving Characteristics

    Unique Driving Characteristics Driving: The gas engine HYBRID ELECTRIC VEHICLE automatically starts and stops to provide power when it's needed and This hybrid vehicle combines electric to save fuel when it's not. While and gasoline propulsion to provide coasting at low speeds, coming to a performance and efficiency.
  • Page 169 Unique Driving Characteristics Neutral: It is not recommended to If the vehicle is left inoperative for over idle the vehicle in position N for 31 days, it may be necessary to extended periods of time because this jumpstart the vehicle. See Roadside will discharge your high voltage Emergencies (page 247).
  • Page 170 Unique Driving Characteristics Braking: Your hybrid is equipped with • Keep the tires properly inflated and standard hydraulic braking and only use the recommended size. regenerative braking. Regenerative • Aggressive driving increases the braking is performed by your amount of energy required to move transmission and it captures brake your vehicle.
  • Page 171 Unique Driving Characteristics Frequently asked questions Question Answer What are the series of clicks from the The high voltage battery is electrically cargo area when I first turn the key in isolated from the rest of the vehicle the ignition? when the key is off.
  • Page 172 Unique Driving Characteristics Question Answer Why does my engine rev up so high Your vehicle's engine and transmission sometimes when I accelerate? are designed to deliver the power you need at the most efficient engine speed. This may be higher than expected during heavy accelerations, and may fluctuate during steady state driving.
  • Page 173 Unique Driving Characteristics Question Answer How long will my high voltage battery The high voltage battery system is last? Does it need maintenance? designed to last the life of the vehicle and requires no maintenance. Can you charge the battery with a plug There are no provisions for charging into an A/C outlet? the high voltage battery from a power...
  • Page 174: Fuel And Refueling

    Fuel and Refueling • Extinguish all smoking materials SAFETY PRECAUTIONS and any open flames before refueling your vehicle. WARNINGS • Always turn off the vehicle before Do not overfill the fuel tank. The refueling. pressure in an overfilled tank • Automotive fuels can be harmful may cause leakage and lead to fuel or fatal if swallowed.
  • Page 175: Fuel Quality

    Fuel and Refueling • Fuels can also be harmful if If your vehicle is not a flexible fuel absorbed through the skin. If fuel vehicle, then only use unleaded fuel is splashed on the skin, clothing or or unleaded fuel blended with a both, promptly remove maximum of 15% ethanol.
  • Page 176 Fuel and Refueling If you have run out of fuel: Note: Do not use aftermarket funnels; they will not work with the capless fuel • You may need to cycle the ignition system and can damage it. The from off to on several times after included funnel has been specially refueling to allow the fuel system designed to work safely with your...
  • Page 177: Refueling

    Fuel and Refueling • In vehicles equipped with a tire WARNINGS mobility kit the funnel is located in Turn off your engine when you the rear of the vehicle, inside the are refueling. load compartment, underneath Do not smoke if you are near fuel the carpeted floor panel and is or refueling your vehicle.
  • Page 178 Fuel and Refueling Easy Fuel Capless Fuel System WARNING The fuel system may be under pressure. If you hear a hissing sound near the fuel filler door, do not refuel until the sound stops. Otherwise, fuel may spray out, which could cause serious personal injury.
  • Page 179: Fuel Consumption

    Fuel and Refueling Filling the Tank 4. Insert either the fuel fill nozzle or the fuel fill funnel provided with For consistent results when filling the the vehicle several times to allow fuel tank: the inlet to close properly. This will dislodge any debris preventing the •...
  • Page 180: Emission Control System

    Fuel and Refueling 5. Calculate fuel economy by dividing Your vehicle is equipped with various miles traveled by gallons used (For emission control components and a Metric: Multiply liters used by 100, catalytic converter which will enable then divide by kilometers traveled). your vehicle to comply with applicable exhaust emission standards.
  • Page 181 Fuel and Refueling On-Board Diagnostics (OBD-II) Illumination of the service engine soon indicator, charging system warning Your vehicle is equipped with a light or the temperature warning light, computer that monitors the engine’s fluid leaks, strange odors, smoke or emission control system. This system loss of engine power could indicate is commonly known as the on-board that the emission control system is...
  • Page 182 Fuel and Refueling These temporary malfunctions can If the service engine soon be corrected by filling the fuel tank indicator is on or the bulb with good quality fuel, properly closing does not work, the vehicle the fuel fill inlet or letting the electrical may need to be serviced.
  • Page 183 Fuel and Refueling 15 minutes of steady driving on an expressway/highway followed by 20 minutes of stop-and-go driving with at least four 30-second idle periods. Allow the vehicle to sit for at least eight hours without starting the engine. Then, start the engine and complete the above driving cycle.
  • Page 184: High Voltage Battery

    High Voltage Battery Note: The high-voltage battery is GENERAL INFORMATION equipped with air vents in the package tray that help to regulate its WARNING temperature. It is important to keep This battery pack shall only be these openings free of obstructions. Do serviced by an authorized electric not block the flow of cabin air to this vehicle technician.
  • Page 185: High Voltage Battery Cut-Off Switch

    High Voltage Battery 2. Locate the access door and Reactivating the High-Voltage remove the plastic cover. Battery 3. A cut out area will be visible which Note: If you have manually allows your hand access to the disconnected your high-voltage shut circuit.
  • Page 186 High Voltage Battery Note: After completing this process the vehicle will detect if the electrical system is safe and reactivate. Once your vehicle determines the electrical system safe you can start your vehicle as you would normally by pressing the brake in combination with the START/STOP button.
  • Page 187: Transmission Automatic Transmission

    Transmission Understanding the Positions of AUTOMATIC your Electronic Transmission TRANSMISSION Note: Always come to a complete stop before putting your vehicle into and out WARNINGS of P (Park). Always set the parking brake fully and make sure the vehicle Putting your vehicle in gear: is in P (Park).
  • Page 188 Transmission • Turn the ignition off. • Open the driver's door with your seat belt unlatched. • Unlatching your seatbelt while the driver's door is open. R (Reverse) With the transmission in R (Reverse), the vehicle will move backward. Always come to a complete stop E146131 before shifting into and out of R P (Park)
  • Page 189 Transmission Grade assist: The message Stay in Neutral mode engaged will appear in the • Provides additional grade braking instrument cluster when the vehicle with a combination of engine has entered Stay in Neutral mode. motoring and high-voltage battery Note: During this mode the N button charging to help maintain vehicle will flash continuously and the speed when descending a grade.
  • Page 190 Transmission 2. Locate the brake shifter interlock WARNINGS access slot. The slot is located If the parking brake is fully below the media hub, in the front released, but the brake warning of the center console storage bin lamp remains illuminated, the brakes and it is not labeled may not be working properly.
  • Page 191: Hill Start Assist

    Transmission If your vehicle gets stuck in mud or When the system is active, your snow, it may be rocked out by shifting vehicle will remain stationary on the between forward and reverse gears, slope for two to three seconds after stopping between shifts in a steady you release the brake pedal.
  • Page 192: Brakes

    Brakes Brake Over Accelerator GENERAL INFORMATION In the event the accelerator pedal Note: Occasional brake noise is becomes stuck or entrapped, apply normal. If a metal-to-metal, steady and firm pressure to the brake continuous grinding or continuous pedal to slow the vehicle and reduce squeal sound is present, the brake engine power.
  • Page 193: Hints On Driving With Anti-Lock Brakes

    Brakes If the system is disabled, Regenerative braking does not take normal braking is still the place of the standard friction E144522 effective. If the brake brakes; it only assists them. warning lamp illuminates with the Regenerative braking has also been parking brake released, have your designed to interact with the anti-lock brake system serviced immediately.
  • Page 194 Brakes Note: When you apply the electric parking brake in certain conditions e.g. on a steep hill, the electric parking brake may reapply the brakes within three to ten minutes. Note: You may notice various noises when you apply and release the electric parking brake.
  • Page 195 Brakes If you apply the electric parking brake You can manually release the electric when your vehicle is moving, the brake parking brake by turning the ignition system warning lamp will illuminate on, pressing the brake pedal and then and a warning chime will sound. See pressing the electric parking brake Scheduled Maintenance (page 445).
  • Page 196 Brakes Battery With No Charge WARNING You will not be able to apply or release the electric parking brake if the battery is low or has no charge. If the battery is low or has no charge, use jumper cables and a booster battery.
  • Page 197: Traction Control

    Traction Control System Indicator Lights and PRINCIPLE OF OPERATION Messages The traction control system helps WARNING avoid drive wheel spin and loss of traction. If a failure has been detected within the AdvanceTrac system, If your vehicle begins to slide, the the stability control light will system applies the brakes to illuminate steadily.
  • Page 198: Stability Control

    Stability Control PRINCIPLE OF OPERATION WARNINGS this could reduce the operator’s ability WARNINGS to control the vehicle potentially resulting in a loss of vehicle control, Vehicle modifications involving vehicle rollover, personal injury and braking system, aftermarket roof death. If your AdvanceTrac system racks, suspension, steering system, activates, SLOW DOWN.
  • Page 199: Using Stability Control

    Stability Control E72903 Vehicle without AdvanceTrac skidding off its intended route. Vehicle with AdvanceTrac maintaining control on a slippery surface. USING STABILITY CONTROL AdvanceTrac® The system automatically activates when you start your engine. The AdvanceTrac system cannot be completely turned off, but the ESC system is disabled when the transmission selector lever is in position R.
  • Page 200: Parking Aids

    Parking Aids Note: Keep the sensors, located on the PARKING AID (IF EQUIPPED) bumper or fascia, free from snow, ice and large accumulations of dirt. If the WARNINGS sensors are covered, the system s To help avoid personal injury, accuracy can be affected. Do not clean please read and understand the the sensors with sharp objects.
  • Page 201 Parking Aids Rear Sensing System The system detects certain objects while the transmission is in R: The rear sensors are only active when • and moving toward a stationary the transmission is in R. As the vehicle object at a speed of 3 mph (5 moves closer to the obstacle, the rate km/h) or less of the audible warning increases.
  • Page 202: Active Park Assist

    Parking Aids • The sensing system reports the obstacle which is closest to the front or rear of the vehicle. For example, if an obstacle is 24 inches (60 centimeters) from the front of the vehicle and, at the same time, an obstacle is only 16 inches (40 centimeters) from the rear of the vehicle, the lower pitched tone sounds.
  • Page 203 Parking Aids Note: The sensors may not detect • the front bumper or side sensors objects with surfaces that absorb are damaged (i.e. in a collision) or ultrasonic waves. obstructed by a foreign object (i.e. front bumper cover). The system detects an available •...
  • Page 204 Parking Aids When a suitable space is found, the Note: If driven above approximately touch screen displays a message and 20 mph (35 km/h), the touch screen a chime sounds. Slow down and stop shows a message to alert you to reduce when the touch screen displays a vehicle speed.
  • Page 205 Parking Aids When automatic steering is finished, • driving above 6 mph (10 km/h) the touch screen displays a message during automatic steering indicating that the active park assist • turning off the traction control process is done. The driver is system.
  • Page 206 Parking Aids The system does not offer a particular space The vehicle is farther than 6.5 ft (2.0 m) from the parking space The vehicle is closer than 16 in. (40 cm) from neighboring parked vehicles The transmission is in R (Reverse); the vehicle must be moving forward to detect a parking space The system does not position the vehicle where I want in the space The vehicle is rolling in the opposite direction of the transmission (i.e.
  • Page 207: Rear View Camera

    Parking Aids During operation, lines appear in the REAR VIEW CAMERA display which represent your vehicle’s EQUIPPED) path and proximity to objects behind the vehicle. WARNINGS The rear view camera system is a reverse aid supplement device that still requires the driver to use it in conjunction with the interior and exterior mirrors for maximum coverage.
  • Page 208 Parking Aids Note: If the transmission is in R Guidelines and the Centerline (Reverse) and the luggage Note: Active guidelines and fixed compartment is ajar, no rear view guidelines are only available when the camera features are displayed. transmission is in R (Reverse). Note: If the image comes on while the Note: The centerline is only available transmission is not in R (Reverse), have...
  • Page 209 Parking Aids Active guidelines are only shown with The system uses red, yellow and green fixed guidelines. To use active highlights which appear on top of the guidelines, turn the steering wheel to video image when an object is point the guidelines toward an detected by the reverse sensing intended path.
  • Page 210 Parking Aids Selectable settings for this feature are OFF, Level 1, Level 2 or Level 3. Press the up and down arrows to change the view. The selection level appears between the buttons (i.e. Level 1). The default setting for the manual zoom is OFF.
  • Page 211: Cruise Control

    Cruise Control The indicator will appear in PRINCIPLE OF OPERATION the instrument cluster. E71340 Cruise control lets you maintain a set speed without keeping your foot on Setting a Speed the accelerator pedal. 1. Accelerate to the desired speed. 2. Press and release SET+. USING CRUISE CONTROL 3.
  • Page 212: Using Adaptive Cruise Control

    Cruise Control Switching Cruise Control Off WARNINGS Adaptive cruise control will not Note: You will erase the set speed if detect pedestrians or objects in you switch the system off. the roadway. Press and release OFF or switch the Adaptive cruise control will not ignition off.
  • Page 213 Cruise Control Switching the System On Note: When adaptive cruise control is active, the set speed displayed in the Press and release ON. information display may vary slightly from the speedometer. The information display will show the grey indicator light. Following a Vehicle E144529 WARNINGS...
  • Page 214 Cruise Control The vehicle will maintain a constant distance between the vehicle ahead until: • the vehicle in front of you accelerates to a speed above the set speed • the vehicle in front of you moves out of your lane or out of view •...
  • Page 215 Cruise Control Graphic display Following Following Dynamic behavior (bars between distance distance at 60 vehicles) mph (100 km/h) 1 bar 1 second 29 yards (28 m) Sporty 2 bars 1.5 seconds 44 yards (42 m) Normal 3 bars 1.9 seconds 56 yards (53 m) Normal 4 bars...
  • Page 216 Cruise Control Resuming the Set Speed Press and release OFF or turn off the ignition. Note: Resume should only be used if you are aware of the set speed and Detection Issues intend to return to it. The radar sensor has a limited field of Press and release RES.
  • Page 217 Cruise Control Blocked Sensor Detection issues can occur: When driving on a different WARNINGS line than the vehicle in front. Do not use the system when With vehicles that edge into towing a trailer with brake your lane. These vehicles can controls.
  • Page 218 Cruise Control Cause Action The surface of the radar in the grille is Clean the grille surface in front of the dirty or obstructed in some way. radar or remove the object causing the obstruction. The surface of the radar in the grille is Wait a short time.
  • Page 219 Cruise Control ECO Cruise Control This feature saves vehicle energy by relaxing acceleration compared to standard cruise control. For example, your vehicle may temporarily lose speed when going uphill. ECO will appear in the information display when ECO cruise control is activated. It can be switched on or off in the information display.
  • Page 220: Driving Aids

    Driving Aids USING DRIVER ALERT DRIVER ALERT (IF EQUIPPED) Switching the system on and off PRINCIPLE OF OPERATION By default, the system is enabled. You WARNING may disable or re-enable the system by selecting Setting then Driver Assist The driver alert system is then Driver Alert in the menu.
  • Page 221 Driving Aids Resetting the System You can reset the system by either: • Switching the ignition off and on. • Stopping the vehicle and then opening and closing the driver’s E131358 door. Alertness level is fine, no rest required. COLLISION WARNING SYSTEM (If Equipped) WARNINGS This system is designed to be a...
  • Page 222 Driving Aids This system is designed to alert the The warning system and chime can driver of certain collision risks. A radar be turned on and off separately; the detects if your vehicle is rapidly warning system sensitivity can be approaching another vehicle traveling adjusted to one of three possible in the same direction as yours.
  • Page 223 Driving Aids If a message regarding a blocked sensor appears in the information display, the radar signals from the sensor have been obstructed. The sensors are located behind a fascia cover near the driver side of the lower grille. When the sensors are obstructed, a vehicle ahead cannot be detected and the collision warning system does not function.
  • Page 224 The brake pedal LINCOLN DRIVE CONTROL must be pressed just like any typical braking situation. The Lincoln driving experience is delivered through a suite of Due to the nature of radar technology, sophisticated electronic vehicle there may be certain instances where...
  • Page 225: Lane Keeping System

    Driving Aids These systems have a range of modes LANE KEEPING SYSTEM which you can choose from in order to customize your ideal driving WARNING experience: The system is designed to aid the • Comfort – Provides a more relaxed driver.
  • Page 226 Driving Aids Switching the System On and • Alert only – Provides a steering wheel vibration when an unintended lane departure is Note: The system defaults to off each detected. time the vehicle is started, unless a • Aid only – Provides a steering input MyKey®...
  • Page 227 Driving Aids When the system is turned off, the See Troubleshooting for additional lane marking graphics will not be information. displayed. Green: Indicates that the system is Note: The overhead vehicle graphic available or ready to provide a may still be displayed if adaptive cruise warning or intervention, on the control is enabled.
  • Page 228 Driving Aids Troubleshooting Why is the feature not available (line markings are gray) when I can see the lane markings on the road? Vehicle speed is outside the operational range of the feature Sun is shining directly into the camera lens Quick intentional lane change Staying too close to the lane marking Driving at high speeds in curves...
  • Page 229: Blind Spot Monitor

    Driving Aids Why does the vehicle not come back into the middle of the lane always, as expected, in the Aid or Aid + Alert mode? High cross winds Large road crown Rough roads, grooves, shoulder drop-offs Heavy uneven loading of the vehicle or improper tire inflation pressure If the tires have been exchanged (including snow tires), or the suspension has been modified BLIS aids you in detecting vehicles...
  • Page 230 Driving Aids Using the Systems Note: Cross traffic alert detects approaching vehicles from up to 45 BLIS turns on when the engine is feet (14 meters) away though coverage started and the vehicle is driven decreases when the sensors are forward above 5 mph (8 km/h);...
  • Page 231 Driving Aids E142441 Note: The alert indicator dims when Zone coverage also decreases when nighttime darkness is detected. parking at shallow angles. Here, the left sensor is mostly obstructed; zone Cross traffic alert also sounds an coverage on that side is severely audible warning and a message limited.
  • Page 232 Driving Aids Note: It is possible to get a blockage If the blockage is still present after the warning with no blockage present; this key cycle, the system senses again is rare and known as a false blockage that it is blocked after driving in traffic. warning.
  • Page 233 Driving Aids The following are other situations that System Errors may limit the BLIS: If either system senses a problem with • Certain maneuvering of vehicles the left or right sensor, the BLIS entering and exiting the blind zone. telltale will illuminate and a message •...
  • Page 234: Steering

    Driving Aids If your vehicle loses electrical power STEERING while you are driving (or if the ignition is turned off), you can steer the Electric Power Steering vehicle manually, but it takes more effort. Extreme continuous steering WARNING may increase the effort it takes for you Obtain immediate service if a to steer.
  • Page 235 Driving Aids Adaptive Learning The EPS system adaptive learning helps correct for road irregularities and improves overall handling and steering feel. It communicates with the vehicle's brake system to help operate advanced stability control and accident avoidance systems. Additionally, whenever the battery is disconnected or a new battery installed, the vehicle must be driven a short distance before the strategy...
  • Page 236: Load Carrying

    Load Carrying the following terms for LOAD LIMIT determining your vehicle’s weight Vehicle loading - with and ratings, with or without a trailer, without a trailer from the vehicle’s Tire Label or Safety Compliance Certification This section will guide you in the Label: proper loading of your vehicle, trailer or both, to keep your loaded...
  • Page 237 Load Carrying installed equipment has been WARNING installed on the vehicle, the weight The appropriate loading capacity of the equipment must be of your vehicle can be limited subtracted from the payload either by volume capacity (how much listed on the Tire Label in order to space is available) or by payload determine the new payload.
  • Page 238 Load Carrying CARGO E143817 GAWR (Gross Axle Weight Cargo Weight – includes all Rating) - is the maximum weight added to the Base Curb allowable weight that can be Weight, including cargo and carried by a single axle (front or optional equipment.
  • Page 239 Load Carrying GVW (Gross Vehicle Weight) - on the Safety Compliance is the Vehicle Curb Weight + cargo Certification Label. The label + passengers. shall be affixed to either the door hinge pillar, door-latch GVWR (Gross Vehicle Weight post, or the door edge that Rating) - is the maximum meets the door-latch post, next allowable weight of the fully...
  • Page 240 Load Carrying E142524 WARNING Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury. E143819 GCWR (Gross Combined GCW (Gross Combined Weight) Weight Rating) -is the maximum - is the weight of the loaded...
  • Page 241 Load Carrying rated for operation at GVWR, not Examples: For a 5000 lb. (2268 at GCWR.) Separate functional kg) conventional trailer, multiply brakes should be used for safe 5000 by 0.10 and 0.15 to obtain a control of towed vehicles and for proper tongue load range of 500 trailers where the GCW of the to 750 lb.
  • Page 242 Load Carrying 3. Subtract the combined weight *Suppose your vehicle has a 1400 of the driver and passengers from lb. (635 kg) cargo and luggage XXX kg or XXX lb. capacity. You decide to go golfing. Is there enough load capacity to 4.
  • Page 243 Load Carrying calculation would be: 635 kg - (2 x 99 kg) - (12 x 45 kg) = 635 - 198 - 540 = -103 kg. You will need to reduce the load weight by at least 240 lb. (104 kg). If you remove 3-100 lb.
  • Page 244: Towing

    Towing It is recommended that your vehicle TOWING A TRAILER be towed with a wheel lift and dollies or flatbed equipment. Do not tow with WARNING a slingbelt. Ford Motor Company has Never tow a trailer with an MKZ not approved a slingbelt towing Hybrid.
  • Page 245: Towing The Vehicle On Four Wheels

    Towing Follow these guidelines if you have a TOWING THE VEHICLE ON need for recreational (RV) towing. An FOUR WHEELS example of recreational towing would be towing your vehicle behind a Emergency Towing motorhome. These guidelines are designed to ensure that your In the event your vehicle becomes transmission is not damaged.
  • Page 246 Towing • Place the vehicle in Neutral Tow mode by doing the following: • Put the ignition in accessory mode (ignition on, engine off). See Keyless Starting (page 160). • Select Neutral Tow in the information display. • When prompted by the information display, press the brake pedal and select Neutral on the transmission.
  • Page 247: Driving Hints

    Driving Hints • Keep the tires properly inflated and BREAKING-IN use only the recommended size. You need to break in new tires for • Use the recommended engine oil. approximately 300 miles (480 • Perform all regularly scheduled kilometers). During this time, your maintenance.
  • Page 248: Floor Mats

    Driving Hints Note: Once through the water, always FLOOR MATS dry the brakes by moving your vehicle slowly while applying light pressure on the brake pedal. Wet brakes do not stop the vehicle as quickly as dry brakes. E142666 WARNINGS Always use floor mats that are designed to fit the foot well of E142667...
  • Page 249 Driving Hints WARNINGS Never place floor mats or any other covering in the vehicle foot well that cannot be properly secured to prevent them from moving and interfering with the pedals or the ability to control the vehicle. Never place floor mats or any other covering on top of already installed floor mats.
  • Page 250: Roadside Emergencies

    Vehicles Sold In The U.S.: recoveries. Getting Roadside Assistance • towing — Ford and Lincoln eligible To fully assist you should you have a vehicles towed to an authorized vehicle concern Ford Motor Company dealer within 35 miles (56 km) of...
  • Page 251: Hazard Warning Flashers

    35 miles (56 km). running, the battery will lose charge. To obtain reimbursement information, There may be insufficient power to U.S. Lincoln vehicle customers call restart your engine. 1-800-521-4140. Customers will be asked to submit their original receipts.
  • Page 252 Roadside Emergencies Do not attempt to push-start your 2. Check all battery terminals and automatic transmission vehicle. remove any excessive corrosion Automatic transmissions do not have before you attach the battery push-start capability. Attempting to cables. Ensure that vent caps are push-start a vehicle with an tight and level.
  • Page 253 Roadside Emergencies E155827 A. Negative prong (–) B. Positive prong (+) Note: In the illustration, the vehicle on the bottom is used to designate the assisting (boosting) battery. Note: Remove the red cap from the positive prong (B) on your vehicle before connecting the cables.
  • Page 254 Roadside Emergencies WARNING Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped. A spark may cause an explosion of the gases that surround the battery. Ensure that the cables are clear of fan blades, belts, moving parts of both engines, or any fuel delivery system parts.
  • Page 255: Collision, Damage Or Fire Event

    Roadside Emergencies COLLISION, DAMAGE OR FIRE EVENT Guidance for Ford Motor Company Electric and Hybrid- Electric Vehicles Equipped With High Voltage Batteries (Vehicle Owner/Operator/General Public) Electric and Hybrid-Electric Vehicle Considerations In the event of damage or fire involving an electric vehicle (EV) or hybrid-electric vehicle (HEV): •...
  • Page 256 Roadside Emergencies Always Vehicle Information and General Safety Practices • Call 911 if assistance is needed and advise that an electric or • Know the make and model of your hybrid-electric vehicle is involved. vehicle. • Do not touch exposed electrical •...
  • Page 257 Roadside Emergencies Post-Incident • Do not store a severely damaged vehicle with a lithium-ion battery inside a structure or within 50 feet (15 meters) of any structure or vehicle. • Make sure that passenger and cargo compartments remain ventilated (i.e., open window, door, or trunk).
  • Page 258: Customer Assistance

    In Canada: vehicle to the authorized dealer. Repairs will be made using Ford or Mailing address Motorcraft parts, or remanufactured Lincoln Customer Relationship Centre or other parts that are authorized by Ford Motor Company of Canada, Ford. Limited P.O. Box 2000...
  • Page 259: In California (U.s. Only)

    Customer Assistance 1. Contact your Sales Representative In the United States, a warranty or Service Advisor at your dispute must be submitted to the BBB selling/servicing authorized dealer. AUTO LINE before taking action under the Magnuson-Moss Warranty Act, or 2. If your inquiry or concern remains to the extent allowed by state law, unresolved, contact the Sales before pursuing replacement or...
  • Page 260: The Better Business Bureau (Bbb) Auto Line Program (U.s. Only)

    Customer Assistance California Civil Code Section You are required to submit your 1793.22(b) presumes that the warranty dispute to BBB AUTO LINE manufacturer has had a reasonable before asserting in court any rights or number of attempts to conform the remedies conferred by California Civil vehicle to its applicable express Code Section 1793.22(b).
  • Page 261 Customer Assistance The BBB AUTO LINE program consists BBB AUTO LINE Application: Using of two parts – mediation and the information provided below, arbitration. During mediation, a please call or write to request a representative of the BBB will contact program application.
  • Page 262: Utilizing The Mediation/Arbitration Program (Canada Only)

    Customer Assistance CAMVAP services are available in all UTILIZING THE Canadian territories and provinces. MEDIATION/ARBITRATION For more information, without charge PROGRAM (CANADA ONLY) or obligation, call your CAMVAP Provincial Administrator directly at For vehicles delivered to authorized 1-800-207-0685 or visit Canadian dealers.
  • Page 263: Ordering Additional Owner's Literature

    Customer Assistance If your vehicle must be serviced while If your vehicle must be serviced while you are traveling or living in you are traveling or living in the Middle Asia-Pacific Region, Sub-Saharan East, contact the nearest authorized Africa, U.S. Virgin Islands, Central dealer.
  • Page 264: Reporting Safety Defects (U.s. Only)

    Customer Assistance HELM, INCORPORATED If you believe that your vehicle has 47911 Halyard Drive a defect which could cause a Plymouth, Michigan 48170 crash or could cause injury or Attention: Customer Service death, you should immediately inform the National Highway Or to order a free publication catalog, call toll free: 1-800-782-4356 Traffic Safety Administration...
  • Page 265: Reporting Safety Defects (Canada Only)

    Customer Assistance If you believe that your vehicle has a REPORTING SAFETY defect which could cause a crash or DEFECTS (CANADA ONLY) could cause injury or death, you should immediately inform Transport Canada. Transport Canada Contact Information Website https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/PCDB-BDPP/Index.aspx Phone 1–800–333–0510...
  • Page 266: Fuses

    Fuses CHANGING A FUSE Fuses WARNING E142430 Always replace a fuse with one If electrical components in the vehicle that has the specified amperage are not working, a fuse may have rating. Using a fuse with a higher blown. Blown fuses are identified by amperage rating can cause severe a broken wire within the fuse.
  • Page 267: Fuse Specification Chart

    Fuses The power distribution box is in the FUSE SPECIFICATION engine compartment. It has CHART high-current fuses that protect your vehicle's main electrical systems from Power Distribution Box overloads. WARNINGS If you disconnect and reconnect the battery, you will need to reset some Always disconnect the battery features.
  • Page 268 Fuses Fuse or relay Fuse amp rating Protected components number Not used (spare) Not used Autowipers Blower motor relay Power point 3 - Back of console Not used Powertrain control module - vehicle power 1 Powertrain control module - vehicle power 2 Powertrain control module relay Power point 1 - driver front...
  • Page 269 Fuses Fuse or relay Fuse amp rating Protected components number Electronic power assist steering Run/start lighting Hybrid inverter system Not used Blind spot information system, Rear view camera, Adaptive cruise control, Heads-up display, Shifter Not used Anti-lock brake system Powertrain control module Not used Not used High-current vehicle power 5...
  • Page 270 Fuses Fuse or relay Fuse amp rating Protected components number Fuel pump relay Horn relay Not used Not used Not used Vacuum pump monitor Alternator, Charge port Brake on/off switch Horn Mass air flow monitor Not used High-current vehicle power 1 High-current vehicle power 2 Power seats High-current vehicle power 4...
  • Page 271 Fuses Power Distribution Box - Bottom There are fuses located on the bottom of the fuse box. To access the bottom of the fuse box, do the following: 1. Release the two latches, located on both sides of the fuse box. 2.
  • Page 272 Fuses E144949 Fuse or relay Fuse amp rating Protected components number Fuel pump feed Not used Not used Vacuum pump relay PWM fan Not used Body control module 1 Not used Not used...
  • Page 273 Fuses Fuse or relay Fuse amp rating Protected components number Front heated seat Not used Body control module 2 Heated rear window Anti-lock brake system valves Passenger seat Not used Panoramic roof #1 Rear climate controlled seats Driver seat module Not used Not used (spare) Front climate controlled seats...
  • Page 274 Fuses Fuse or relay Fuse amp rating Protected components number Not used Panoramic roof #2 M-type fuse J-type fuse Passenger Compartment Fuse Panel The fuse panel is under the instrument panel to the left of the steering column. E145984 The fuses are coded as follows:...
  • Page 275 Fuses Fuse or relay Fuse amp rating Protected components number Lighting (ambient, glovebox, vanity, dome, trunk) Memory seats, Lumbar, Power mirror 7.5A Driver door unlock Not used (spare) Subwoofer amplifier, THX amplifier Not used (spare) Not used (spare) Not used (spare) Not used (spare) Power trunk logic Not used (spare)
  • Page 276 Fuses Fuse or relay Fuse amp rating Protected components number Passenger airbag disabled indicator, Transmission range Adaptive headlamps Humidity and in-car temperature, Rear climate seats Occupant classification sensor Delayed accessory (power inverter logic, moonroof logic) Central lock/unlock Driver door (window, mirror) Front passenger door (window, mirror) Moonroof THX amplifier...
  • Page 277 Fuses Fuse or relay Fuse amp rating Protected components number Continuous control damping suspen- sion, Auto-dimming rear view mirror All-wheel drive relay, Heated steering wheel Rear window shade Micro fuse Dual micro fuse...
  • Page 278: Maintenance

    Maintenance • Do not work on a vehicle with the GENERAL INFORMATION engine running in an enclosed space, unless you are sure you Have your vehicle serviced regularly have enough ventilation. to help maintain its roadworthiness and resale value. There is a large •...
  • Page 279: Opening And Closing The Hood

    Lincoln badge. Note: Do not attempt to service any of the high-voltage components or 3. Release the hood latch by pushing wiring.
  • Page 280 Maintenance E146046 Engine coolant reservoir cap Engine oil filler cap Engine air cleaner cover Brake fluid reservoir cap Power distribution box Inverter system controller Inverter system controller coolant reservoir cap Engine oil dipstick Windshield washer fluid reservoir cap...
  • Page 281: Engine Oil Dipstick

    Maintenance Note: Do not add oil further than the ENGINE OIL DIPSTICK MAX mark. Oil levels above the MAX mark may cause engine damage. E146094 E142732 Only use oils certified for gasoline engines by the American Petroleum Institute (API). An oil with this trademark symbol conforms to the current engine and emission system ENGINE OIL CHECK...
  • Page 282: Engine Coolant Check

    Maintenance 1. Turn the ignition key to the on If you select the EV Now mode while position. Do not start the engine. the vehicle is in the oil maintenance For vehicles with push-button mode, the oil maintenance mode will start, press and hold the start be suspended for as long as you button for two seconds without...
  • Page 283 Maintenance Note: If the level is at the MIN mark, Note: If the level is at the MIN mark, below the MIN mark, or empty, add below the MIN mark, or empty, add prediluted coolant immediately. See prediluted coolant immediately. See Adding Engine Coolant in this Adding Inverter System Controller chapter.
  • Page 284 Maintenance • Do not mix different colors or types WARNINGS of coolant in your vehicle. Make Do not put engine coolant in the sure the correct coolant is used. windshield washer fluid Mixing of coolants may harm your container. If sprayed on the cooling system.
  • Page 285 Maintenance Adding Inverter System • Do not use alcohol, methanol, Controller Coolant brine or any engine coolants mixed with alcohol or methanol 1. Open the inverter system antifreeze (coolant). Alcohol and controller coolant reservoir cap. other liquids can cause engine damage from overheating or 2.
  • Page 286 Maintenance Severe Climates What you Should Know About Fail-Safe Cooling If you drive in extremely cold climates: If the engine coolant supply is • It may be necessary to have an depleted, this feature allows the authorized Ford dealer increase vehicle to be driven temporarily before the coolant concentration above incremental component damage is...
  • Page 287: Automatic Transmission Fluid Check

    Maintenance Once the engine temperature cools, You have limited engine power when the engine can be re-started. Take in the fail-safe mode, so drive the your vehicle to an authorized dealer vehicle with caution. The vehicle will as soon as possible to minimize not be able to maintain high-speed engine damage.
  • Page 288: Brake Fluid Check

    Maintenance Have an authorized dealer check and FUEL FILTER change the transmission fluid and filter at the correct service interval. Your vehicle is equipped with a See Scheduled Maintenance (page lifetime fuel filter that is integrated 445). Your transmission does not with the fuel tank.
  • Page 289: Changing The 12V Battery

    Maintenance Your vehicle is equipped with a CHANGING THE 12V Motorcraft® maintenance-free BATTERY battery which normally does not require additional water during its life WARNINGS of service. Batteries normally produce Note: If your battery has a explosive gases which can cause cover/shield, make sure it is reinstalled personal injury.
  • Page 290: Checking The Wiper Blades

    Maintenance Note: Electrical or electronic CHECKING THE WIPER accessories or components added to BLADES the vehicle by the dealer or the owner may adversely affect battery performance and durability and may also affect the performance of other electrical systems in the vehicle. When a battery replacement is required, the battery should only be replaced with a Ford recommended...
  • Page 291: Changing The Engine Air Filter

    Maintenance 3. Rotate and remove the wiper Poor wiper quality can be improved blade. by cleaning the wiper blades and the windshield. 4. Install in the reverse order. Note: Make sure that the wiper blade CHANGING THE ENGINE AIR locks into place. Lower the wiper arm and blade back to the windshield.
  • Page 292: Adjusting The Headlamps

    Maintenance Note: Failure to use the correct air filter ADJUSTING THE element may result in severe engine HEADLAMPS damage. The customer warranty may be void for any damage to the engine Vertical Aim Adjustment if the correct air filter element is not used.
  • Page 293: Removing A Headlamp

    Maintenance 2. Measure the height of the headlamp bulb center from the ground and mark an 8 foot (2.4 meter) horizontal reference line on the vertical wall or screen at this height. Note: To see a clearer light pattern for adjusting, you may want to block the light from one headlamp while adjusting the other.
  • Page 294 Maintenance E159693 1. Remove the six fasteners securing the front fascia to the front trim cover. 2. Remove the three bumper cover upper screws. 3. Remove the fastener at the inboard side of the headlamp to be serviced. E159695 5. Remove the lower three wheelhousing fasteners.
  • Page 295: Changing A Bulb

    Maintenance 6. Remove the three front bumper cover lower fasteners, only on the side of headlamp being serviced. E159699 9. Carefully pull the headlamp assembly outward to disengage it from the lower fixing point. E159697 7. Separate the front bumper cover 10.
  • Page 296: Bulb Specification Chart

    Maintenance Replacing Bulbs Examples of acceptable condensation are: For replacing bulbs, see your • Presence of thin mist (no streaks, authorized dealer. drip marks or droplets). • Fine mist covers less than 50% of BULB SPECIFICATION the lens. CHART Examples of unacceptable moisture (usually caused by a lamp water leak) Replacement bulbs are specified in are:...
  • Page 297 Maintenance Function Trade name Trunk lamp High-mount brake lamp Side repeater lamp Glove compartment lamp Interior lamp To replace any bulb, see your authorized dealer.
  • Page 298: Vehicle Care

    Vehicle Care Motorcraft® Ultra-Clear Spray Glass GENERAL INFORMATION Cleaner (ZC-23) Your Ford or Lincoln authorized dealer Motorcraft® Vinyl Cleaner (Canada has many quality products available only) (CXC-93) to clean your vehicle and protect its Motorcraft® Wheel and Tire Cleaner finishes.
  • Page 299: Repairing Minor Paint Damage

    Vehicle Care Exterior Chrome • For routine cleaning, use Motorcraft® Detail Wash. Note: Never use abrasive materials • If tar or grease spots are present, such as steel wool or plastic pads as use Motorcraft® Bug and Tar they can scratch the chrome surface. Remover.
  • Page 300: Cleaning The Engine

    Vehicle Care CLEANING THE ENGINE CLEANING THE WINDOWS AND WIPER BLADES Engines are more efficient when they are clean because grease and dirt The windows and wiper blades should buildup keep the engine warmer than be cleaned regularly. If the wipers do normal.
  • Page 301: Cleaning The Interior

    Vehicle Care If you cannot remove those streaks For fabric, carpets, cloth seats, safety after cleaning with the glass cleaner belts and seats equipped with side or if the wipers chatter and move in a airbags: jerky motion, clean the outer surface •...
  • Page 302: Cleaning Leather Seats

    Vehicle Care Clean the instrument panel and 2. Wipe the surface with a damp, cluster lens with a clean, damp, white clean, white cotton cloth. For more cotton cloth, then use a clean and dry thorough cleaning, use a mild soap white cotton cloth to dry these areas.
  • Page 303: Cleaning The Alloy Wheels

    Vehicle Care Note: To check for compatibility, first Note: Do not use hydrofluoric test any cleaner or stain remover on an acid-based or high caustic-based inconspicuous part of the leather. wheel cleaners, steel wool, fuels or strong household detergents. You should: Note: If you intend parking your vehicle •...
  • Page 304 Vehicle Care Engine All motor vehicles and their components were engineered and • The engine oil and filter should be tested for reliable, regular driving. changed prior to storage, as used Long term storage under various engine oil contain contaminates conditions may lead to component that may cause engine damage.
  • Page 305 Vehicle Care Battery Removing Vehicle From Storage • Check and recharge as necessary. Keep connections clean. When your vehicle is ready to come out of storage, do the following: • If storing your vehicle for more than 30 days without recharging •...
  • Page 306: Wheels And Tires

    Wheels and Tires TEMPORARY MOBILITY KIT Note: The temporary mobility kit sealant compound in the canister is to be used for one tire only. See your Ford authorized dealer for additional replacement sealant canisters. The kit is located in the spare tire well in the trunk.
  • Page 307 Wheels and Tires General Information Tips for Use of the Kit Read the following list of tips to WARNING ensure safe operation of the kit: Failure to follow these guidelines • Before operating the kit, make sure could result in an increased risk your vehicle is safely off the road of loss of vehicle control, injury or and away from moving traffic.
  • Page 308 Wheels and Tires • Only use the sealing compound • In the first stage, the tire will be before the use by date. The use by reinflated with a sealing date is on the lower right hand compound and air. After the tire corner of the label located on the has been reinflated, you will need sealant canister (bottle).
  • Page 309 Wheels and Tires Do not remove any foreign object that has pierced the tire. If a puncture is located in the tire sidewall, stop and call roadside assistance. 1. Remove the valve cap from the tire valve. 2. Unwrap the clear tube from the compressor housing.
  • Page 310 Wheels and Tires 9. When the recommended tire Check the air pressure of your tires as pressure is reached, turn off the kit follows: by pressing the on button; 1. Remove the valve cap from the tire disconnect the kit from the tire valve.
  • Page 311 Wheels and Tires What to do after the Tire has Removal of the sealant canister been Sealed from the kit After using the kit to seal your tire, you will need to replace the sealant canister and clear tube (hose). Sealing compound and spare parts can be obtained and replaced at an authorized Ford Motor Company...
  • Page 312: Tire Pressure Monitoring System

    Wheels and Tires Installation of the sealant canister 3. Wrap the clear tube around the to the kit compressor housing. Note: If you experience any difficulties with the removal or installation of the sealant canister, consult your Ford Motor Company authorized dealer for assistance.
  • Page 313 Wheels and Tires Each tire, including the spare Your vehicle has also been equipped (if provided), should be with a TPMS malfunction indicator to checked monthly when cold indicate when the system is not and inflated to the inflation pressure operating properly.
  • Page 314 Wheels and Tires Changing Tires with a Tire Understanding Your Tire Pressure Monitoring System Pressure Monitoring System The tire pressure monitoring system measures pressure in your four road tires and sends the tire pressure readings to your vehicle. The low tire pressure warning light will turn on if the tire pressure is significantly low.
  • Page 315 Wheels and Tires When you Believe your System is The main function of the tire pressure not Operating Properly monitoring system is to warn you when your tires need air. It can also warn you in the event the system is no longer capable of functioning as intended.
  • Page 316 Wheels and Tires Low tire pressure Possible cause Customer action required warning light Solid warning Tire(s) under-inflated 1. Make sure tires are at the proper light pressure. See Inflating your tires in this chapter. 2. After inflating your tires to the manufacturer’s recom- mended pressure as shown on the Tire Label (located on the edge of driver’s door or the B-Pillar), the...
  • Page 317 Wheels and Tires When Inflating your Tires How Temperature Affects your Tire Pressure When putting air into your tires (such as at a gas station or in your garage), The tire pressure monitoring system the tire pressure monitoring system monitors tire pressure in each may not respond immediately to the pneumatic tire.
  • Page 318: Tire Care

    Wheels and Tires U.S. Department of Transportation TIRE CARE Tire quality grades: The U.S. Department of Transportation Information About Uniform requires Ford Motor Company to give Tire Quality Grading you the following information about tire grades exactly as the government has written it.
  • Page 319 Wheels and Tires Glossary of Tire Terminology The traction grades, from highest to lowest are AA, A, B, and C. The grades • Tire label: A label showing the OE represent the tire’s ability to stop on (Original Equipment) tire sizes, wet pavement as measured under recommended inflation pressure controlled conditions on specified...
  • Page 320 Wheels and Tires Information Contained on the • Cold inflation pressure: The tire Tire Sidewall pressure when the vehicle has been stationary and out of direct Both U.S. and Canada Federal sunlight for an hour or more and regulations require tire manufacturers prior to the vehicle being driven for to place standardized information on 1 mile (1.6 km).
  • Page 321 Wheels and Tires A. P: Indicates a tire, designated by G. H: Indicates the tire's speed rating. the Tire and Rim Association (T&RA), The speed rating denotes the speed that may be used for service on cars, at which a tire is designed to be driven SUVs, minivans and light trucks.
  • Page 322 Wheels and Tires J. Tire Ply Composition and Letter Speed rating - mph Material Used: Indicates the number rating (km/h) of plies or the number of layers of 168 mph (270 km/h) rubber-coated fabric in the tire tread and sidewall. Tire manufacturers also 186 mph (299 km/h) must indicate the ply materials in the Note: For tires with a maximum speed...
  • Page 323 Wheels and Tires • Treadwear The treadwear grade M. Maximum Permissible Inflation is a comparative rating based on Pressure: Indicates the tire the wear rate of the tire when manufacturers' maximum permissible tested under controlled conditions pressure or the pressure at which the on a specified government test maximum load can be carried by the course.
  • Page 324 Wheels and Tires Information on T Type Tires T145/80D16 is an example of a tire size. Note: The temporary tire size for your vehicle may be different from this example. Tire Quality Grades do not apply to this type of tire. E142544 LT type tires have some additional information beyond those of P type...
  • Page 325 Wheels and Tires B. 145: Indicates the nominal width of At least once a month and before long the tire in millimeters from sidewall trips, inspect each tire and check the edge to sidewall edge. In general, the tire pressure with a tire gauge larger the number, the wider the tire.
  • Page 326 Wheels and Tires Always inflate your tires to the Ford When weather temperature changes recommended inflation pressure even occur, tire inflation pressures also if it is less than the maximum inflation change. A 10°F (6°C) temperature pressure information found on the tire. drop can cause a corresponding drop The Ford recommended tire inflation of 1 psi (7 kPa) in inflation pressure.
  • Page 327 Wheels and Tires Note: If you overfill the tire, release air Inspecting Your Tires and Wheel by pressing on the metal stem in the Valve Stems center of the valve. Then recheck the Periodically inspect the tire treads for pressure with your tire gauge. uneven or excessive wear and remove 4.
  • Page 328 Wheels and Tires When the tread is worn down to one sixteenth of an inch (2 mm), tires WARNING must be replaced to help prevent your vehicle from skidding and Tires degrade over time hydroplaning. Built-in treadwear depending on many factors such indicators, or wear bars, which look as weather, storage conditions, and like narrow strips of smooth rubber...
  • Page 329 Wheels and Tires This begins with the letters DOT and WARNINGS indicates that the tire meets all Use of any tire or wheel not federal standards. The next two recommended by Ford can affect the numbers or letters are the plant code safety and performance of your designating where it was vehicle, which could result in an...
  • Page 330 Wheels and Tires Safety Practices WARNINGS For a mounting pressure more than WARNINGS 20 psi (1.38 bar) greater than the If your vehicle is stuck in snow, maximum pressure, a Ford dealer or mud, sand, etc., do not rapidly other tire service professional should spin the tires;...
  • Page 331 Wheels and Tires If you feel a sudden vibration or ride Tire Rotation disturbance while driving, or you Note: If your tires show uneven wear suspect your tire or vehicle has been ask an authorized dealer to check for damaged, immediately reduce your and correct any wheel misalignment, speed.
  • Page 332: Using Snow Chains

    Wheels and Tires All vehicles with directional tires (front USING SNOW CHAINS tires on the left side of the diagram) Snow chains have not been approved for use on your vehicle. WARNINGS If you choose to install snow tires on your vehicle, they must be the same size, construction, and load range as the original tires listed on the tire placard, and they must be...
  • Page 333: Technical Specifications

    Wheels and Tires TECHNICAL SPECIFICATIONS Wheel Lug Nut Torque Specifications WARNING When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mounting surfaces of the wheel or the surface of the wheel hub, brake drum or brake disc that contacts the wheel. Make sure that any fasteners that attach the rotor to the hub are secured so they do not interfere with the mounting surfaces of the wheel.
  • Page 334: Capacities And Specifications

    Capacities and Specifications ENGINE SPECIFICATIONS Engine 2.0L ATK iVCT Engine Cubic inches Required fuel Minimum 87 octane Firing order 1-3-4-2 Ignition system Coil on plug (COP) Compression 12.3:1 ratio Spark plug gap 0.051 in. ± 0.002 in. (1.3 mm ± 0.05 mm)
  • Page 335: Motorcraft Parts

    Capacities and Specifications MOTORCRAFT PARTS Component 2.0L ATK iVCT Engine Air filter FA-1911 element FL-910-S Oil filter Battery BXT-96R-500 BXT-96R-590 SP-531 Spark plugs Cabin air FP-71 filter Seat filter FS-104 Windshield WW-2700 (driver side) wiper blade WW-2601 (passenger side) Failure to use the correct air filter element may result in severe engine damage. The customer warranty may be void for any damage to the engine if the correct air filter element is not used.
  • Page 336: Vehicle Identification Number

    Capacities and Specifications VEHICLE IDENTIFICATION NUMBER The vehicle identification number is located on the left-hand side of the instrument panel. E142477 World manufacturer identifier Brake system, Gross Vehicle Weight Rating, Restraint Devices and their locations Make, vehicle line, series, body type Engine type E142476 Check digit...
  • Page 337: Vehicle Certification Label

    Capacities and Specifications VEHICLE CERTIFICATION TRANSMISSION CODE LABEL DESIGNATION E142478 The National Highway Traffic Safety E142806 Administration Regulations require The transmission code is on the that a Safety Compliance Certification Label be affixed to a vehicle and Safety Compliance Certification Label.
  • Page 338: Technical Specifications

    Capacities and Specifications TECHNICAL SPECIFICATIONS Item Capacity Ford Part Name or Ford Part Number Equivalent / Ford Specifica- tion Between MIN Motorcraft® DOT PM-1-C / Brake fluid and MAX on 4 LV High WSS-M6C65-A2 reservoir Performance and ISO 4925 Brake Fluid Class 6 Door latch, hood Not applicable...
  • Page 339: Capacities And Specifications

    Capacities and Specifications Item Capacity Ford Part Name or Ford Part Number Equivalent / Ford Specifica- tion Premium Quality / WSB-M8B16-A2 Windshield Washer Fluid (Canada) Hybrid fuel tank 13.5 gal (51.1 L) Not applicable Not applicable Use only Motorcraft® DOT 4 LV High Performance Brake Fluid, or equivalent, meeting WSS-M6C65-A2 and ISO 4925 Class 6.
  • Page 340: Accessories

    Contact your Lincoln dealer for details limited warranty. regarding the manufacturer's limited Contact your dealer for details and a warranty and a copy of the Lincoln copy of the warranty. Licensed Accessories product limited warranty offered by the accessory Exterior style manufacturer.
  • Page 341 Safety Compliance antennas in the area of the driver's Certification label). Consult your side hood. authorized dealer for specific • Any non-Lincoln custom electrical weight information. or electronic accessories or • The Federal Communications components that are added to the...
  • Page 342: Ford Extended Service Plan (Esp)

    Ford Extended Service Plan is honored • Travel expense reimbursement for by all Ford and Lincoln Dealers in the lodging, meals and rental car. U.S. and Canada. It is the only extended service plan authorized and • Destination assistance for taxi, backed by Ford Motor Company.
  • Page 343 Ford Extended Service Plan (ESP) Ford Extended Service Plan Can Contact your selling Ford or Lincoln Quickly Pay for Itself dealership today so they can customize a Ford Extended Service One service bill – the cost of parts and Plan that fits your driving lifestyle and labor –...
  • Page 344 Ford Motor Company dealers. The Service Plan. Ford Extended Service Lincoln Maintenance Protection Plan Plan is the only service contract is honored at authorized Lincoln backed by Ford Motor Company of dealers. Canada, Limited. Depending on the Note: Repairs performed outside of...
  • Page 345: Mylincoln Touch

    MyLincoln Touch Press to select any of the following: GENERAL INFORMATION • Clock WARNING • Display Driving while distracted can • Sound result in loss of vehicle control, • Vehicle accident and injury. Ford strongly • Settings recommends that drivers use extreme •...
  • Page 346 MyLincoln Touch • Street Address Press to access your home screen. Depending on your vehicle’s option • Intersection package and software, your screens • City Center may vary in appearance from the • screens shown in this section. Your features may also be limited •...
  • Page 347 MyLincoln Touch Support Depending on your vehicle and option package, you may also have these The SYNC support team is available controls on your bezel: to help you with any questions you are • Power: Turn the media (or climate not able to answer on your own.
  • Page 348 MyLincoln Touch Safety Information • Do not attempt to service or repair the system. See your authorized WARNING dealer. • For your safety, some SYNC Driving while distracted can functions are speed-dependent result in loss of vehicle control, and cannot be performed when accident and injury.
  • Page 349 MyLincoln Touch Restricted Features Cellular Phone Pairing a Bluetooth phone Adding phonebook contacts or uploading phone- book contacts (from a USB) List entries are limited for phone contacts and recent phone call entries System Functionality Editing the keypad code Enabling Valet Mode Editing settings while the rear view camera or active park assist are active Wi-Fi and Wireless...
  • Page 350 MyLincoln Touch Privacy Information The cellular profile, media device index, and development log remain in When a cellular phone is connected the vehicle unless you delete them to SYNC, the system creates a profile and are generally accessible only in within your vehicle that is linked to the vehicle when the cellular phone that cellular phone.
  • Page 351 MyLincoln Touch Accessing and Adjusting Modes Through Your Vehicle Information Display E145459 The display is located on the right side of your instrument cluster (A). It allows you to view and make minor adjustments to active modes without taking your hands off the wheel. For example: •...
  • Page 352 MyLincoln Touch You can make selections from the The system also asks short questions menu by using the OK button. The (confirmation prompts) when it is not selection menu expands and you are sure of your request or when there are allowed different options.
  • Page 353 MyLincoln Touch Helpful Hints • After pressing the voice icon, wait until after the tone sounds and • Make sure the interior of the Listening appears before saying a vehicle is as quiet as possible. command. Any command spoken Wind noise from open windows before this does not register with and road vibrations may prevent the system.
  • Page 354 MyLincoln Touch These commands can be said at any time during a voice session "Main menu" "List of commands" "What can I say?" "Next page" "Previous page" "Go back" "Cancel" "Exit" "Help" 2. Using the steering wheel control, Accessing a List of Available press the voice icon.
  • Page 355 MyLincoln Touch Voice Settings To access these settings using the touchscreen: Voice settings allow you to customize 1. Press the Settings icon, Settings, the level of system interaction, help then Voice Control. and feedback. The system defaults to standard interaction which uses 2.
  • Page 356 MyLincoln Touch Voice Settings Using Voice Commands "Phone candidate lists off" "Media candidate lists on" "Media candidate lists off" "Help" For example, you can choose from the Using Voice Commands with the following on the Navigation home Touchscreen Options screen: Your voice system has a dual mode •...
  • Page 357 MyLincoln Touch Destination "Destination previous destinations" "Destination POI" "Destination intersection" "Destination emergency" • Street Name If you choose Street Address from the navigation screen, you can choose • State/Prov. from the following: Some of the voice commands that • Number are available while viewing this screen •...
  • Page 358 MyLincoln Touch Points of Interest or POI "Destination <POI category name>" "Search by name" "Search by category" "Change search area" "Change state" Note: These are just a sample of the • City voice commands available within the • State/Prov. Points of Interest section; the categories themselves are also Some of the voice commands that technically voice commands.
  • Page 359: Settings

    MyLincoln Touch The dual mode feature is also You can also turn the outside air available when the voice system temperature display on and off. When displays a list of items to pick from the outside air temperature is during a voice session, where you displayed, it appears at the top center would be able to touch the line item of the touchscreen next to the time...
  • Page 360 MyLincoln Touch Uploading Photos for Your Home To access, press the Settings icon > Screen Wallpaper Display > Edit Wallpaper, then follow the system prompts to upload your Note: You cannot load photos directly photographs. from your camera. You must access Only the photograph(s) which meets the photos from either your USB mass the following conditions display:...
  • Page 361 MyLincoln Touch 1. Press the Settings icon > Vehicle Press the Settings icon > Vehicle > > Ambient Lighting. Rear View Camera, then select from the following settings: 2. Touch the desired color. • Rear Camera Delay 3. Use the scroll bar to increase or •...
  • Page 362 MyLincoln Touch System Language Select to have the touchscreen display in English, Spanish or French. Distance Select to display units in kilometers or miles. Temperature Select to display units in Celsius or Fahrenheit. System Prompt Volume Adjust the volume of voice prompts from the system.
  • Page 363 MyLincoln Touch Voice Control Note: Even with confirmation prompts turned off, you may be asked to confirm settings occasionally. Media Candidate Lists Candidate lists are possible results from your voice commands. If these are turned off, the system simply makes a best guess at your request. Phone Candidate Lists Candidate lists are possible results from your voice commands.
  • Page 364 MyLincoln Touch Media Player Autoplay With this feature on, the system automatically switches to the media source upon initial connection and you can listen to music which has already been randomly indexed during the indexing process. With this feature off, the system does not automatically switch to the inserted media source.
  • Page 365 MyLincoln Touch Navigation Route Preferences Have the system display the shortest route, fastest route or most ecological route. Have the system avoid freeways. Have the system avoid tollroads. Have the system avoid ferries or car trains. Have the system use HOV (high-occupancy vehicle) lanes.
  • Page 366 MyLincoln Touch Phone Press the Settings icon > Settings > Phone, then select from the following: Phone Bluetooth Devices Connect, disconnect, add or delete a device, as well as save it as a favorite. Bluetooth Turn Bluetooth on and off. Do Not Disturb Have all calls go directly to your voice mail and not ring inside the vehicle.
  • Page 367 MyLincoln Touch Wireless & Internet Press the Settings icon > Settings > Wireless & Internet, then select from Your system has a Wi-Fi feature which the following: creates a wireless network within your vehicle, thereby allowing other devices (i.e., personal computers or phones) in your vehicle to speak to each other, share files, play games, etc.
  • Page 368 MyLincoln Touch Wi-Fi USB Mobile Broadband Instead of using Wi-Fi, your system can also use a USB mobile broadband connection to access the internet. (You must activate your mobile broadband device on your PC prior to connecting it to the system.) This screen allows you to set up what is your typical area for your USB mobile broadband connection.
  • Page 369: Entertainment

    MyLincoln Touch Help Touchscreen system software version Navigation system version (if applicable) Map database version (if equipped with navigation) Sirius satellite radio ESN (if activated) Gracenote® Database Information and Library version Software Licenses View the licenses for any software and applications installed on your system.
  • Page 370 MyLincoln Touch Browsing Device Content Press the voice icon on the steering wheel. When When listening to any type of audio, E142599 prompted, you can say: you can browse through other devices without having to change sources. For example, if you are currently listening to the radio, you can browse all the artists that are stored on your USB device.
  • Page 371 MyLincoln Touch "BROWSE" "Sirius Channel Guide" "USB" "Help" If equipped with SIRIUS® satellite radio. For more commands in SD card or USB mode, see the "SD Card and USB Port" section of this chapter. To change between AM and FM AM/FM Radio presets, just touch the AM or FM tabs.
  • Page 372 MyLincoln Touch When You Select You Can RDS Text Display allows you to always view the information broadcast by FM stations by selecting Auto Presets (AST) allows you to have the system automatically store the six strongest stations in your current location.
  • Page 373 MyLincoln Touch The multicast indicator appears in FM 3. The system automatically saves mode (only) if the current station is the song's information and broadcasting multiple digital transfers it to your portable music broadcasts. The numbers that are player (if supported) when it is highlighted signify available digital connected to the system.
  • Page 374 MyLincoln Touch HD Radio Reception and Station Troubleshooting Potential Reception Issues Reception area If you are listening to a multicast station and you are on the fringe of the reception area, the station may mute due to weak signal strength. If you are listening to HD1, the system switches back to the analog broadcast until the digital broadcast is available again.
  • Page 375 MyLincoln Touch Potential Station Issues Issues Cause Action Echo, stutter, skip or Poor time alignment by None. Broadcast issue. repeat in audio. Increase the radio broadcaster. or decrease in audio volume. Sound fading or blending The radio is shifting None. Reception issue in and out.
  • Page 376 MyLincoln Touch HD Radio Technology manufactured Radio Voice Commands under license from iBiquity Digital If you are listening to the Corp. U.S. and foreign patents. HD radio, press the voice button Radio and the HD and HD Radio logos E142599 on the steering wheel are proprietary trademarks of iBiquity controls.
  • Page 377 MyLincoln Touch "TUNE" "<530-1710>" "FM autoset" "FM autoset preset <#>" "<87.9-107.9> HD <#>" "AM" "FM preset <#>" "AM <530-1710>" "FM1" "AM preset <#>" "FM1 preset <#>" "AM autoset" "FM2" "AM autoset preset <#>" "FM2 preset <#>" "<87.9-107.9>" "HD <#>" "FM" "Preset <#>"...
  • Page 378 MyLincoln Touch When You Select You Can Presets Save a station by pressing and holding one of the memory preset areas. There is a brief mute while the station is being saved, then sound returns when it is done. ALERT Save the current song, artist, or team as a favorite.
  • Page 379 MyLincoln Touch When You Select You Can Artist/Title/Team Alerts allows you to select Artists, Titles and Teams that you would like the system to alert you to when they are playing on other channels. Press Edit Alerts to delete or turn off alerts.
  • Page 380 MyLincoln Touch For more information on extended subscription terms (a service fee is required), the online media player and a complete list of SIRIUS satellite radio channels, and other features, please visit www.siriusxm.com in the E142593 United States, www.sirius.ca in SIRIUS satellite radio is a Canada, or call SIRIUS at subscription-based satellite radio...
  • Page 381 MyLincoln Touch Troubleshooting Tips Radio Display Cause Action Acquiring... Radio requires more than None. This message two seconds to produce should disappear shortly. audio for the selected channel. Sat Fault/SIRIUS System Internal module or If this message does not Failure. system failure present.
  • Page 382 MyLincoln Touch SIRIUS Satellite Radio Voice If you are not listening to SIRIUS Commands satellite radio, press the voice button and, after the tone, say "SIRIUS", then If you are listening to SIRIUS any of the following commands. satellite radio, press the voice E142599 button on the steering wheel controls.
  • Page 383 MyLincoln Touch "TUNE" "<0-223>" "<Channel Name>" "Preset <#>" "SAT" "SAT 1" "SAT 1 preset <#>" "SAT 2" "SAT 2 preset <#>" "SAT 3" "SAT 3 preset <#>" "Help" Press the lower left corner of the touchscreen, then select E142611 the CD tab. When You Select You Can Repeat...
  • Page 384 MyLincoln Touch When You Select You Can Options Sound Adjust Bass, Treble, Midrange, Balance and Fade, THX Deep Note Demo (if equipped), DSP (if equipped), Occupancy Mode (if equipped), and Speed Compensated Volume. Compression Turn the compression feature on and off. Browse Look through all available audio sources.
  • Page 385 MyLincoln Touch "CD" "Shuffle CD" "Shuffle folder" "Shuffle off" "Help" WMA or MP3 only. SD Card Slot and USB Port SD Card Note: Your SD card slot is spring-loaded. To remove the SD card, press the card in and the system ejects E142620 it.
  • Page 386 MyLincoln Touch This feature allows you to plug in Playing Music from Your Device media playing devices, memory sticks, Insert your device and select flash drives or thumb drives, and also the USB or SD Card tab once charge devices if they support this E142611 the system recognizes it.
  • Page 387 MyLincoln Touch When You Select You Can Device Information displays software and firm- ware information about the currently-connected media device. Update Media Index indexes the device each time it is connected to make sure you have the latest voice commands available for all media on the device.
  • Page 388 MyLincoln Touch "USB" or "SD CARD" "Play audiobook <name>" "Previous" "Play author <name>" "Repeat all" "Play composer <name>" "Repeat off" "Play folder <name>" "Repeat one" "Play genre <name>" "Shuffle" "Shuffle off" "Play movie <name>" "What's this?" "Play music video <name>" "Play playlist <name>"...
  • Page 389 MyLincoln Touch "BROWSE" "Podcast <name>" "All music videos" "All playlists" "TV show <name>" "All podcasts" "Video <name>" "All songs" "Video playlist <name>" "All TV shows" "Video podcast <name>" "Help" "All video playlists" These commands are only available in USB mode and are device-dependent. In order to playback video from your Supported Media Players, iPod®...
  • Page 390 MyLincoln Touch Bluetooth Audio Voice Commands If you are listening to a Bluetooth audio device, press Note: If your Bluetooth device E142599 the voice button on the supports streaming metadata, all the steering wheel controls. When commands below are available. If your prompted, say any of the commands device does not, only "Next song", in the following chart.
  • Page 391 MyLincoln Touch "BLUETOOTH AUDIO" "Browse artist <name>" "Play author <name>" "Shuffle off" "Browse audiobook "Play composer "What’s this?" <name>" <name>" "Browse author "Play folder <name>" "Help" <name>" A/V Inputs Note: For safety reasons, connecting or adjusting the settings on your portable media player should not be attempted while the vehicle is moving.
  • Page 392 MyLincoln Touch To use the auxiliary input jack feature, In order to playback video from your make sure that your portable media iPod® or iPhone®, (if compatible), player is designed to be used with you MUST have a special combination headphones and that it is fully USB/RCA composite video cable charged.
  • Page 393: Phone

    MyLincoln Touch Pairing Your Phone for the First PHONE Time Hands-free calling is one of the main WARNING features of SYNC. Once your phone is paired, you can access many options Driving while distracted can using the touchscreen or voice result in loss of vehicle control, commands.
  • Page 394 MyLincoln Touch Making Calls 3. When prompted on your phone's display, enter the six-digit PIN Press the voice button. When provided by SYNC in the radio prompted, say "Call display. The display indicates E142599 <name>" or say "Dial", the when the pairing is successful and desired number.
  • Page 395 MyLincoln Touch When You Select You Can Phone Access the on-screen numerical pad to enter a number and place a call. · During an active call, you can also choose to mute the call, put it on hold, activate privacy (returns the call to your cellular phone), join two calls or end the call.
  • Page 396 MyLincoln Touch Text Messaging Composing a Text Message Note: This is a speed-dependent Note: Downloading and sending text feature and cannot be completed when messages using Bluetooth are the vehicle is traveling at speeds over phone-dependent features. 5 mph (8 km/h). Note: Certain features in text Note: Downloading and sending text messaging are speed-dependent and...
  • Page 397 MyLincoln Touch Text Message Options I’m outside. I’ll call you when I get there. Thanks Stuck in traffic. Call me later. • Dial to call the contact. Receiving a Text Message • Ignore to exit the screen. Note: If you select View and your Phone Settings vehicle is traveling over 3 mph (5 km/h), the system offers to read the...
  • Page 398 MyLincoln Touch When You Select You Can Bluetooth Devices Connect, disconnect, add or delete a device, as well as save it as a favorite. Bluetooth On/Off Turn Bluetooth on or off. Do not disturb Have all calls go directly to your voice mail and not ring in the vehicle cabin.
  • Page 399 MyLincoln Touch Phone Voice Commands Press the voice button on the steering wheel controls. When prompted, say any of the following commands: E142599 "PHONE" "Bluetooth off" "Hold call off" "Bluetooth on" "Hold on" "Call" "Join calls" "Call <name>" "Listen to text message <#>" "Call <name>...
  • Page 400: Information

    MyLincoln Touch "MESSAGES" "Call" "Forward text messages" "Listen to text message <#>" "Listen to text messages" "Reply to text messages" "Help" SYNC Services (If Equipped, U.S. Only) INFORMATION Note: SYNC Services requires Under the Information menu, you can activation prior to use. Visit access features such as: www.SYNCMyRide.com to register and •...
  • Page 401 MyLincoln Touch Note: The driver is ultimately SYNC Services uses advanced vehicle responsible for the safe operation of sensors, integrated GPS technology the vehicle, and therefore, must and comprehensive map and traffic evaluate whether it is safe to follow data, to give you personalized traffic the suggested directions.
  • Page 402 MyLincoln Touch 1. Select Connect to Services to 2. Follow the voice prompts to select initiate an outgoing call to SYNC your Destination. After the route Services using your phone. download is complete, the phone call is automatically ended. 2. Once connected, follow the voice prompts to request your desired If your vehicle is not equipped with Service, such as "Traffic"...
  • Page 403 MyLincoln Touch SYNC Services Quick Tips Personalizing You can personalize your Services feature to provide quicker access to your most used or favorite information. You can save address points, such as work or home. You can also save favorite informa- tion like sports teams, such as Detroit Lions, or a news category.
  • Page 404 MyLincoln Touch "SERVICES" "Route summary" "Services" "Update route" "Help" Note: A paid subscription is required SIRIUS Travel Link to access and use these features. Go (If Equipped) to www.siriusxm.com/travellink for WARNING more information. Driving while distracted can Note: Visit www.siriusxm.com/traffic# result in loss of vehicle control, and click on Coverage map and details accident and injury.
  • Page 405 MyLincoln Touch When You Select You Can Weather View the nearby weather, current weather, or the 5-day forecast for the chosen area. Select Map to see the weather map which can show storms, radar information, charts and winds. Select Area to select from a listing of weather locations.
  • Page 406 MyLincoln Touch "SIRIUS TRAVEL LINK" "Weather map" "Help" If you say "Sports headlines", "Sports schedules" or "Sports scores", you can then say any of the commands in the following chart. Sports-related Commands "Baseball" "College basketball" "College football" "Golf" "MLS" "My teams" "NBA"...
  • Page 407 MyLincoln Touch Additional Sports-related Voice Commands "College basketball "Motor sports headlines" "NFL scores" schedule" "College basketball "Motor sports order" "NHL headlines" scores" "College football head- "Motor sports schedule" "NHL schedule" lines" "College football "My team headlines" "NHL scores" schedule" "College football scores" "My teams schedule"...
  • Page 408 MyLincoln Touch If a crash deploys an airbag or WARNINGS activates the fuel pump shut-off, your Do not wait for 911 Assist to SYNC-equipped vehicle may be able make an emergency call if you to contact emergency services by can do it yourself. Dial emergency dialing 911 through a paired and services immediately to avoid delayed connected Bluetooth-enabled phone.
  • Page 409 MyLincoln Touch • A connected Bluetooth-enabled If the call is not cancelled and a phone must have the ability to successful call is made, a make and maintain an outgoing pre-recorded message is played for call at the time of the incident. the 911 operator, then the occupant(s) in the vehicle is able to talk with the •...
  • Page 410 MyLincoln Touch Vehicle Health Report Register for Vehicle Health Report and (If Equipped) set your report preferences at www.SYNCMyRide.com. After WARNING registering, you can request a Vehicle Always follow scheduled Health Report (inside your vehicle). maintenance instructions, Return to your account at regularly inspect your vehicle, and www.SYNCMyRide.com to view your seek repair for any damage or problem...
  • Page 411: Climate

    MyLincoln Touch Vehicle Health Report Privacy CLIMATE Notice Depending on your vehicle line and When you run a Vehicle Health Report, option package, your climate screen Ford Motor Company may collect your may look different than what is shown cellular phone number (to process here.
  • Page 412 MyLincoln Touch Power: Touch to turn the climate control system on and off. When the system is off, outside air is prevented from entering the vehicle. Passenger settings: Touch DUAL to switch passenger side temperature controls on and off. Touch the + and - to adjust the temperature.
  • Page 413 MyLincoln Touch Manual airflow distribution controls:Floor/Defrost: Distributes air through the windshield defroster vents, demister vents, floor vents and rear seat floor vents, and provides outside air to reduce window fogging. Panel: Distributes air through the instrument panel vents. Panel/Floor: Distributes air through the instrument panel vents, demister vents, floor vents and rear seat floor vents.
  • Page 414 MyLincoln Touch There are additional climate control commands but in order to access them, you have to say "Climate" first. When the system is ready to listen, you may say any of the following commands: "CLIMATE" "A/C off" "Panel on" "A/C on"...
  • Page 415: Navigation

    MyLincoln Touch "TEMPERATURE" "<15.5-29.5> degrees" "<60-85> degrees" "High" "Low" "Help" To set a destination, press the green corner of your touchscreen, then the NAVIGATION (IF EQUIPPED) Dest button when it appears. See Setting a destination later in this Note: The navigation SD card must be chapter.
  • Page 416 MyLincoln Touch 1. Enter the necessary information You can cancel the route or have the into the highlighted text fields (in system demo the route for you. Select any order). For address destination Route Prefs to set route preferences entry, the Go! button appears once like avoiding freeways, toll roads, all the necessary information has ferries and car trains as well as to use...
  • Page 417 MyLincoln Touch Main Categories Emergency Recreation & Sports Community Government Health & Medicine Domestic Services Subcategories Restaurant Golf Parking Home & Garden Personal Care Services Auto Dealership Govt Office Public Transit Education To expand these listings, press the + in front of the POI listing. The system also allows you to sort the POIs alphabetically, by distance or by cityseekr listings (if available).
  • Page 418 MyLincoln Touch When you have selected a POI, the Attraction location and information appear, such as address and phone number. If the POI is listed with cityseekr, you also E142639 see information such as a brief This icon appears when your description, check-in and check-out selection exists in multiple times, when the restaurant is open,...
  • Page 419 MyLincoln Touch When You Select You Can · Set the automatic parking POI notification. (When parking POI notification is on, parking POI icons display on the map when you get close to your destination. This may not be very useful in dense areas, and may clutter the map if other POIs are also set for display.) Route Preferences...
  • Page 420 MyLincoln Touch Map Mode Heading up (2D map) always shows the direction of forward Press the green bar in the upper right travel to be upward on the E142642 area of the touchscreen to view map screen. This view is available for map mode.
  • Page 421 MyLincoln Touch Auto Zoom Home indicates the location on the map currently stored as Press the green bar to access map the home position. Only one E142649 mode, then select the + or - zoom entry from the Address Book button to bring up the zoom level and can be saved as Home.
  • Page 422 MyLincoln Touch Quick-touch Buttons When in map mode, touch anywhere on the map display to access the following options: When You Select You Can Set as Dest Select a scrolled location on the map as your destination. (You may scroll the map by pressing your index finger on the map display.
  • Page 423 MyLincoln Touch Navigation Map Updates Annual navigation map updates are available for purchase through your dealership, by calling 1-800-NAVMAPS (in Mexico, call 01-800-557-5539) or going to www.navigation.com/ford. You need to specify the make and model of your vehicle to determine if there is an update available.
  • Page 424 MyLincoln Touch Navigation System Voice Commands "Destination nearest POI" "Voice on" "Destination play nametags" "Voice volume decrease" "Destination POI" "Voice volume increase" "Destination POI category" "Where am I?" "Destination previous destination" "Zoom in" "Destination street address" "Zoom out" "Help" "Detour" These commands are only available when a navigation route is active.
  • Page 425 MyLincoln Touch "DESTINATION" "Previous destination" "Street address" "Help" "NAVIGATION" "Destination" "Zoom city" "Zoom country" "Zoom minimum" "Zoom maximum" "Zoom province" "Zoom state" "Zoom street" "Zoom to <distance>" "Help" If you say "Destination", you can then say any command in the "Destination" chart.
  • Page 426 MyLincoln Touch If your vehicle is equipped with the SD card navigation feature, you have the ability to enter in a street address using a feature called One-Shot Destination Street Address. When you say either "Navigation destination street address" or "Destination street address", the system asks you to say the full address.
  • Page 427: Appendices

    Appendices • The MS SOFTWARE and/or FORD END USER LICENSE SOFTWARE may interface with AGREEMENT and/or communicate with, or may be later upgraded to interface with SYNC® End User License and/or communicate with Agreement (EULA) additional software and/or systems provided by third party •...
  • Page 428 Appendices • You may use the SOFTWARE as • Limitations on Distributing, installed on the DEVICE and as Copying, Modifying and otherwise interfacing with systems Creating Derivative Works: You and/or services provide by or may not distribute, copy, make through FORD MOTOR COMPANY modifications to or create or its third party software and derivative works based on the...
  • Page 429 Appendices • Termination: Without prejudice support services related to the to any other rights, FORD MOTOR SOFTWARE or related services. COMPANY or MS may terminate MS, Microsoft Corporation, FORD this EULA if you fail to comply with MOTOR COMPANY, third party the terms and conditions of this software and services suppliers, EULA.
  • Page 430 Appendices to you SOFTWARE updates, • Links to Third Party Sites: The supplements, add-on MS SOFTWARE may provide you components, or Internet-based with the ability to link to third party services components of the sites through the use of the SOFTWARE after the date you SOFTWARE.
  • Page 431 Appendices UPGRADES AND RECOVERY INTELLECTUAL PROPERTY MEDIA: If the SOFTWARE is provided RIGHTS: All title and intellectual by FORD MOTOR COMPANY separate property rights in and to the from the DEVICE on media such as a SOFTWARE (including but not limited ROM chip, CD ROM disk(s) or via web to any images, photographs, download or other means, and is...
  • Page 432 Appendices EXPORT RESTRICTIONS: You No Liability for Certain Damages: acknowledge that the SOFTWARE is EXCEPT AS PROHIBITED BY LAW, subject to U.S. and European Union FORD MOTOR COMPANY, ANY export jurisdiction. You agree to THIRD PARTY SOFTWARE OR comply with all applicable SERVICES SUPPLIERS, MS, international and national laws that MICROSOFT CORPORATION AND...
  • Page 433 Appendices End User Notice WARNING Operating certain parts of this Microsoft® Windows® Mobile for system while driving can distract Automotive Important Safety Information your attention away from the road, and possibly cause an accident or This system Ford SYNC contains other serious consequences.
  • Page 434 Appendices Volume Setting: Do not raise the Let Your Judgment Prevail: Any volume excessively. Keep the volume navigation features are provided only at a level where you can still hear as an aid. Make your driving decisions outside traffic and emergency signals based on your observations of local while driving.
  • Page 435 Appendices 1. Safe and Lawful Use TeleNav Software End User License Agreement You acknowledge that devoting attention to the TeleNav Software Please read these terms and may pose a risk of injury or death to conditions carefully before you use you and others in situations that the TeleNav Software.
  • Page 436 Appendices 2. Account Information 3.1 License Limitations You agree: (a) when registering the You agree not to do any of the TeleNav Software, to provide TeleNav following: (a) reverse engineer, with true, accurate, current, and decompile, disassemble, translate, complete information about yourself, modify, alter or otherwise change the and (b) to inform TeleNav promptly TeleNav Software or any part thereof;...
  • Page 437 Appendices 4. Disclaimers TELENAV EXPRESSLY DISCLAIMS AND EXCLUDES ALL WARRANTIES To the fullest extent permissible IN CONNECTION WITH THE TELENAV pursuant to applicable law, in no SOFTWARE, WHETHER STATUTORY, event will TeleNav, its licensors and EXPRESS OR IMPLIED, INCLUDING suppliers, or agents or employees of ALL WARRANTIES WHICH MAY any of the foregoing, be liable for any ARISE FROM COURSE OF DEALING,...
  • Page 438 Appendices 6. Arbitration and Governing Law NOTWITHSTANDING ANY DAMAGES THAT YOU MIGHT INCUR FOR ANY You agree that any dispute, claim or REASON WHATSOEVER (INCLUDING, controversy arising out of or relating WITHOUT LIMITATION, ALL to this Agreement or the TeleNav DAMAGES REFERENCED HEREIN Software shall be settled by AND ALL DIRECT OR GENERAL...
  • Page 439 Appendices 7. Assignment You may not resell, assign, or transfer Except for the limited licenses this Agreement or any of your rights expressly granted in this Agreement, or obligations, except in totality, in TeleNav retains all right, title and connection with your permanent interest in and to the TeleNav transfer of the TeleNav Software, and Software, including without limitation...
  • Page 440 Appendices 9. Other Vendors Terms and Conditions TeleNav's or your failure to require The TeleNav Software utilizes map performance of any provision shall not and other data licensed to TeleNav affect that party's right to require by third party vendors for the benefit performance at any time thereafter, of you and other end users.
  • Page 441 Appendices The Data is provided for your personal, License Limitations on Use: You internal use only and may not be agree that your license to use this resold. It is protected by copyright, Data is limited to and conditioned on and is subject to the following terms use for solely personal, (this "End User License Agreement")
  • Page 442 Appendices Additional License Limitations: No Warranty: This Data is provided Except where you have been to you "as is" , and you agree to use it specifically licensed to do so by NT in at your own risk. NT and its licensors a separate written agreement, and (and their licensors and suppliers) without limiting the preceding...
  • Page 443 Appendices Disclaimer of Liability: NT AND ITS Export Control: You agree not to LICENSORS (INCLUDING THEIR export from anywhere any part of the LICENSORS AND SUPPLIERS) SHALL Data or any direct product thereof NOT BE LIABLE TO YOU IN RESPECT except in compliance with, and with OF ANY CLAIM, DEMAND OR ACTION, all licenses and approvals required...
  • Page 444 Appendices Governing Law: The above terms This Data is a commercial item as and conditions shall be governed by defined in FAR 2.101 the laws of the State of Illinois, and is subject to the End User License without giving effect to (i) its conflict Agreement under of laws provisions, or (ii) the United which this Data was provided.
  • Page 445 Appendices Gracenote® End User License You agree that you will use the Agreement (EULA) content from Gracenote ("Gracenote Content") , Gracenote Data, the This device contains software from Gracenote Software, and Gracenote Gracenote, Inc. of 2000 Powell Street Servers for your own personal, Emeryville, California 94608 non-commercial use only.
  • Page 446 Appendices Gracenote uses a unique identifier to track queries for statistical purposes. The purpose of a randomly assigned numeric identifier is to allow Gracenote to count queries without knowing anything about who you are. For more information, see the web page at www.gracenote.com for the Gracenote Privacy Policy.
  • Page 447 Appendices THE GRACENOTE SOFTWARE, EACH GRACENOTE WARRANTS THE ITEM OF GRACENOTE DATA AND RESULTS THAT WILL BE OBTAINED THE GRACENOTE CONTENT ARE BY YOUR USE OF THE GRACENOTE LICENSED TO YOU "AS IS". NEITHER SOFTWARE OR ANY GRACENOTE GRACENOTE MAKES ANY SERVER.
  • Page 448: Scheduled Maintenance

    Scheduled Maintenance General Maintenance Why Maintain Your Vehicle at Your Information Dealership? Factory-Trained Technicians Why Maintain Your Vehicle? Service technicians participate in Carefully following the maintenance extensive factory-sponsored schedule helps protect against major certification training to help them repair expenses resulting from neglect become experts on the operation of or inadequate maintenance and may your vehicle.
  • Page 449 Scheduled Maintenance Protecting Your Investment Your vehicle is very sophisticated and built with multiple, complex, Maintenance is an investment that performance systems. Every pays dividends in the form of manufacturer develops these systems improved reliability, durability and using different specifications and resale value.
  • Page 450 Scheduled Maintenance Oils, Fluids and Flushing Make sure to change your vehicle’s oils and fluids at the specified In many cases, fluid discoloration is a intervals or in conjunction with a normal operating characteristic and, repair. Flushing is a viable way to by itself, does not necessarily indicate change fluid for many vehicle a concern or that the fluid needs to be...
  • Page 451 Scheduled Maintenance Check every six months Safety belts and seat latches for wear and function. Safety warning lamps (brake, ABS, airbag and safety belt) for operation. Washer spray and wiper operation. Clean or replace blades as necessary. Multi-point Inspection In order to keep your vehicle running right, it is important to have the systems on your vehicle checked regularly.
  • Page 452 Scheduled Maintenance Be sure to ask your dealership service advisor or technician about the multi-point vehicle inspection. It is a comprehensive way to perform a thorough inspection of your vehicle. Your checklist gives you immediate feedback on the overall condition of your vehicle.
  • Page 453 Scheduled Maintenance Other Maintenance Items Every 20000 miles Replace cabin air filter. (32000 km) Every 30000 miles Replace engine air filter. (48000 km) Change engine coolant and motor/electronics At 100000 miles (160000 km) coolant. Every 100000 miles Replace spark plugs. (160000 km) Every 150000 miles Change automatic transmission fluid.
  • Page 454 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852...
  • Page 455 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852...
  • Page 456 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852...
  • Page 457: Special Operating Conditions

    Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Special Operating Conditions If you operate your vehicle primarily in any of the following conditions, you need to perform extra maintenance as indicated.
  • Page 458 Scheduled Maintenance Extensive idling or low-speed driving for long distances, as in heavy commercial use (such as delivery, taxi, patrol car or livery) As required Change engine oil and filter every 12 months or 10000 miles (16000 km). The oil monitoring system displays a message in the information display.
  • Page 459 Scheduled Maintenance Special Operating Condition Log Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852...
  • Page 460 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852...
  • Page 461 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 If the available API SM or SN oils are Exceptions not available, then the oil change interval is 3000 miles (4800 There are some exceptions to your kilometers).
  • Page 462 Scheduled Maintenance Engine Coolant and Motor/Electronics Coolant Change Log Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852...
  • Page 463 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852...
  • Page 464 Index Anti-Theft Alarm........73 Arming the Alarm........73 Disarming the Alarm.........73 Appendices...........424 See: Climate Control.......136 Audible Warnings and About This Manual........7 Indicators..........101 Protecting the Environment......7 Headlamps On Warning Chime...101 Key in Ignition Warning Chime....101 See: Brakes..........189 Keyless Warning Alert......101 ABS driving hints Parking Brake On Warning Chime..101 See: Hints on Driving With Anti-Lock Audio Control..........76...
  • Page 465 Index Brake Fluid Check......285 Cleaning the Exterior......295 Brakes............189 Cleaning Plastic Exterior Parts...296 General Information........189 Exterior Chrome........296 Breaking-In...........244 Underbody..........296 Bulb Specification Chart....293 Cleaning the Instrument Panel and Instrument Cluster Lens....298 Cleaning the Interior......298 Cleaning the Windows and Wiper Cabin Air Filter........139 Blades...........297 California Proposition 65.....11 Clearing All MyKeys......59...
  • Page 466 Index Driver Alert..........217 Engine Coolant Check......279 COLLISION WARNING SYSTEM..218 Adding Coolant........280 LINCOLN DRIVE CONTROL....221 Adding Engine Coolant......282 PRINCIPLE OF OPERATION....217 Adding Inverter System Controller USING DRIVER ALERT......217 Coolant............282 Driver and Passenger Airbags..44 Checking the Engine Coolant....279 Children and Airbags........45 Checking the Inverter System Proper Driver and Front Passenger Controller Coolant......280...
  • Page 467 Index Exterior Mirrors........88 Auto-Dimming Feature......89 Blind Spot Monitor........90 Garage Door Opener Fold-Away Exterior Mirrors.....89 See: Universal Garage Door Heated Exterior Mirrors......89 Opener............152 Integrated Blind Spot Mirrors....89 Gauges............94 Memory Mirrors..........89 Common Displays........95 Power Exterior Mirrors......88 Left Information Display......94 Signal Indicator Mirrors......89 Gearbox See: Transmission........184 General Information on Radio...
  • Page 468 Index High Voltage Battery......181 Information Messages......115 General Information.........181 Active Park............115 Hill Start Assist........188 Adaptive Cruise Control......116 Using Hill Start Assist......188 AdvanceTrac®..........116 Hints on Controlling the Interior Airbag.............117 Climate..........137 Alarm..............117 Cooling the Interior Quickly....138 Automatic Engine Shutdown....117 General Hints..........137 Battery and Charging System (12 Heating the Interior Quickly....138 volt)............118 Recommended Settings for Cooling...
  • Page 469 See: Heated Windows and Mirrors..138 See: Windows and Mirrors......87 Lane Keeping System.......222 Mobile Communications Equipment..........13 Switching the System On and Moonroof..........91 Off.............223 Lighting Control........82 Bounce-Back..........92 Headlamp Flasher........82 Opening and Closing the High Beams..........82 Moonroof..........92 Lighting.............82 Retractable Panoramic Roof....92 Lincoln Credit...........12 Venting the Moonroof......92...
  • Page 470 Index Motorcraft Parts........332 PATS MyKey®............58 See: Passive Anti-Theft System...72 Perchlorate..........12 Principle of Operation......58 MyKey Troubleshooting.......61 Personal Safety System ....41 MyLincoln Touch ......342 How Does the Personal Safety System General Information.......342 Work?............41 Phone.............390 Making Calls..........391 Pairing Subsequent Phones....391 Navigation..........412 Pairing Your Phone for the First cityseekr............414 Time............390 Map Mode............417...
  • Page 471 Index Remote Control........54 Safety Belt Minder........38 Car Finder............55 Belt-Minder®..........38 Safety Belts..........31 Intelligent Access Key.......54 Remote Start..........55 Principle of Operation........31 Safety Belt Warning Lamp and Replacing the Battery.......54 Indicator Chime........37 Sounding a Panic Alarm......55 Remote Start........139 Conditions of operation......37 Safety Precautions.......171 Automatic Settings........139 Scheduled Maintenance....445 Heated and Cooled Devices....140...
  • Page 472 Index Starting and Stopping the Tire Care..........315 Engine...........160 Glossary of Tire Terminology....316 General Information........160 Information About Uniform Tire Steering...........231 Quality Grading........315 Electric Power Steering......231 Information Contained on the Tire Steering Wheel........75 Sidewall............317 Storage Compartments....159 Temperature A B C........316 Sun Shades..........91 Traction AA A B C........315 Sun Visors..........90 Treadwear............315...
  • Page 473 Index Universal Garage Door Opener..........152 HomeLink® Wireless Control Vehicle Care.........295 System............152 General Information.......295 Using Adaptive Cruise Vehicle Certification Label....334 Control..........209 Vehicle Identification Number..333 Blocked Sensor..........214 Vehicle Storage........300 Changing the Set Speed......212 Battery............302 Detection Issues........213 Body..............301 Disengaging the System......212 Brakes............302 ECO Cruise Control........216 Cooling system..........301 Following a Vehicle........210 Engine............301...
  • Page 474 Index Windshield Washers......80 Windshield Wipers.......79 Intermittent Wipe........79 Warning Lamps and Indicators..96 Speed Dependent Wipers.......79 Adaptive Cruise Control......97 Wipers and Washers......79 Anti-Lock Braking System.......97 Battery............97 Blind Spot Monitor........97 Brake System..........97 Cruise Control..........97 Direction Indicator........98 Door Ajar............98 Electric Park Brake........98 Engine/Motor Coolant Temperature..........98 Engine Oil............98 Fasten Safety Belt........98...

This manual is also suitable for:

2013 mkz

Table of Contents