Page 1 2013 MKZ HYBRID OWNER’S MANUAL June 2013 Second Printing Owner’s Manual Lincoln MKZ Litho in U.S.A. DH6J 19A321 EA...
Page 2 No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted. © Lincoln 2013 All rights reserved. Part Number: 20130521160234...
Page 3: Table Of Contents
Status...........59 Indicator Chime.........37 Using MyKey With Remote Start Safety Belt Minder........38 Systems..........59 Child Restraint and Safety Belt MyKey Troubleshooting.....59 Maintenance........39 Locks Personal Safety Locking and Unlocking.......62 System Keyless Entry...........67 Personal Safety System ....41 Interior Luggage Compartment Release..........70 MKZ Hybrid (CC9)
Page 4 Interior Lamps........85 Seats Adaptive Headlamps......86 Sitting in the Correct Position..143 Windows and Mirrors Head Restraints........143 Power Windows........88 Power Seats..........145 Global Opening and Closing....89 Memory Function........147 Exterior Mirrors........89 Rear Seats..........149 Interior Mirror...........91 Heated Seats........150 Sun Visors..........92 Ventilated Seats........151 MKZ Hybrid (CC9)
Page 5 Fuel Quality..........173 Principle of Operation.......210 Running Out of Fuel......173 Using Cruise Control......210 Refueling..........175 Using Adaptive Cruise Control..211 Fuel Consumption......178 Emission Control System....179 Driving Aids High Voltage Battery Driver Alert..........219 Lane Keeping System.......220 General Information......182 Blind Spot Monitor......225 MKZ Hybrid (CC9)
Page 6 Changing the Engine Air Filter..290 The Better Business Bureau (BBB) Adjusting the Headlamps....291 Auto Line Program (U.S. Changing a Bulb.........292 Only)...........260 Bulb Specification Chart....293 Utilizing the Mediation/Arbitration Program (Canada Only)....261 Vehicle Care Getting Assistance Outside the U.S. and Canada........262 General Information......294 MKZ Hybrid (CC9)
Page 7 End User License Agreement..426 System..........309 Tire Care..........313 Scheduled Maintenance Using Snow Chains......328 Scheduled Maintenance....444 Technical Specifications....329 Capacities and Specific- ations Engine Specifications.......330 Motorcraft Parts........331 Vehicle Identification Number..332 Vehicle Certification Label....333 Transmission Code Designation........333 Technical Specifications....335 Accessories Accessories...........338 MKZ Hybrid (CC9)
Page 8 MKZ Hybrid (CC9)
Page 9: Introduction
ABOUT THIS MANUAL selling your vehicle. It is an integral part of the vehicle. Thank you for choosing Lincoln. We recommend that you take some time This manual may qualify the location to get to know your vehicle by reading of a component as left-hand side or this manual.
Page 10 Introduction See Owner's Manual Do not open when hot Air conditioning system Engine air filter E162384 Anti-lock braking system Engine coolant Avoid smoking, flames or Engine coolant temperature sparks Battery Engine oil Battery acid Explosive gas Brake fluid - non petroleum Fan warning based Brake system...
Page 11: Data Recording
Introduction Heated windshield Service engine soon E91392 Interior luggage Side airbag compartment release Jack Shield the eyes E167012 Keep out of reach of children Stability control E161353 Lighting control Windshield wash and wipe Low tire pressure warning DATA RECORDING Maintain correct fluid level Service Data Recording Service data recorders in your vehicle Note operating instructions...
Page 12 Introduction Health Report, you consent that This data can help provide a better certain diagnostic information may understanding of the also be accessed electronically by circumstances in which crashes Ford Motor Company and Ford and injuries occur. authorized service facilities, and that Note: Event data recorder data is the diagnostic information may be recorded by your vehicle only if a...
Page 13: California Proposition 65
Introduction authorities or other third parties you with the directions, traffic acting with lawful authority. Other reports, or business searches that parties may seek to access the you request. If you do not want information independently of Ford Ford or its vendors to receive this Motor Company and Ford of information, do not activate the Canada.
Page 14: Lincoln Credit
LINCOLN CREDIT parts that conform to the specifications detailed in this Owner’s Manual. Genuine Ford and Motorcraft Lincoln Automotive Financial Services parts meet or exceed these offers a full range of financing and specifications. lease plans to help you acquire your vehicle.
Page 15: Special Notices
Introduction particularly in emergency situations. SPECIAL NOTICES Safety must be paramount when using mobile communications New Vehicle Limited Warranty equipment to avoid negating these For a detailed description of what is benefits. Mobile communication covered and what is not covered by equipment includes, but is not limited your vehicle’s New Vehicle Limited to, cellular phones, pagers, portable...
Page 16 Introduction for the U.S. and Canadian Markets. Features or equipment listed as standard may be different on units built for Export. Refer to this Owner’s Manual for all other required information and warnings. MKZ (CC9)
Page 17: Child Safety
Child Safety GENERAL INFORMATION WARNINGS Certified Child Passenger Safety See the following sections for Technician (CPST) and consult your directions on how to properly use pediatrician to make sure your child safety restraints for children. seat is appropriate for your child, and is compatible with and properly WARNINGS installed in your vehicle.
Page 18: Child Safety
Child Safety Recommendations for Safety Restraints for Children Child Child size, height, weight, or age Recommended restraint type Infants or Children weighing 40 lb (18 kg) or Use a child safety seat toddlers less (generally age four or younger). (sometimes called an infant carrier, convertible seat, or toddler seat).
Page 19: Child Seat Positioning
Child Safety • You are required by law to properly WARNINGS use safety seats for infants and Always carefully follow the toddlers in the United States and instructions and warnings Canada. provided by the manufacturer of any • Many states and provinces require child restraint to determine if the that small children use approved restraint device is appropriate for your...
Page 20: Booster Seats
Child Safety WARNINGS WARNINGS To avoid risk of injury, do not unattended in your vehicle. leave children or pets Restraint Combined Use any attachment method as indicated below by X Type child and LATCH LATCH Safety Safety Safety seat (lower (lower belt and belt and...
Page 21: Types Of Booster Seats
Child Safety Note: Some booster seat safety belt • Can the child sit all the way back guides may not accommodate the against their vehicle seat back with shoulder portion of the inflatable safety knees bent comfortably at the belt. edge of the seat cushion? •...
Page 22 Child Safety In this case, move the backless If, with a backless booster seat, you booster to another seating position cannot find a seating position that with a higher seat back or head adequately supports your child's restraint and lap and shoulder belts, head, a high back booster seat would or consider using a high back booster be a better choice.
Page 23: Installing Child Seats
Child Safety E142597 Use a child safety seat (sometimes If the booster seat slides on the called an infant carrier, convertible vehicle seat upon which it is being seat, or toddler seat) for infants, used, placing a rubberized mesh sold toddlers, or children weighing 40 as shelf or carpet liner under the pounds (18 kilograms) or less...
Page 24 Child Safety Note: Although the child seat WARNINGS illustrated is a forward facing child Depending on where you secure seat, the steps are the same for a child restraint, and depending installing a rear facing child seat. on the child restraint design, you may block access to certain safety belt Standard safety belts buckle assemblies and LATCH lower...
Page 25 Child Safety E142530 E142875 3. While holding the shoulder and lap 5. To put the retractor in the belt portions together, route the automatic locking mode, grasp the tongue through the child seat shoulder portion of the belt and according to the child seat pull downward until all of the belt manufacturer's instructions.
Page 26 Child Safety 8. Remove remaining slack from the Ford recommends checking with a belt. Force the seat down with NHTSA Certified Child Passenger extra weight, for example, by Safety Technician to make certain the pressing down or kneeling on the child restraint is properly installed.
Page 27 Child Safety E146524 E142530 5. To put the retractor in the 3. While holding the shoulder and lap automatic locking mode, grasp the belt portions together, route the grasp the lap portion of the tongue through the child seat inflatable safety belt and pull according to the child seat upward until all of the belt is pulled manufacturer's instructions.
Page 28 Child Safety 10. Before placing the child in the seat, forcibly move the seat forward and back to make sure the seat is securely held in place. To check this, grab the seat at the belt path and attempt to move it side to side and forward and back.
Page 29 Child Safety The LATCH system is composed of three vehicle anchor points: two lower anchors located where seat back and seat cushion meet (called the seat bight) and one top tether anchor located behind that seating position. LATCH compatible child safety seats have two rigid or webbing mounted attachments that connect to the two lower anchors at the LATCH equipped...
Page 30: Using Tether Straps
Child Safety Using Tether Straps The lower anchors at the center of the second row rear seat are spaced 18 Many forward-facing child inches (46 centimeters) apart. A child safety seats include a tether seat with rigid LATCH attachments strap which extends from the cannot be installed at the center back of the child safety seat and seating position.
Page 31: Child Safety Locks
Child Safety Note: If you install a child seat with 3. Clip the tether strap to the anchor rigid LATCH attachments, do not as shown. tighten the tether strap enough to lift 4. Tighten the child safety seat tether the child seat off your vehicle seat strap according to the cushion when the child is seated in it.
Page 32 Child Safety Right-Hand Side Turn clockwise to lock and counterclockwise to unlock. MKZ (CC9)
Page 33: Safety Belts
Safety Belts PRINCIPLE OF OPERATION WARNINGS Each seating position in your WARNINGS vehicle has a specific safety belt assembly which is made up of one Always drive and ride with your buckle and one tongue that are seat back upright and the lap designed to be used as a pair.
Page 34: Fastening The Safety Belts
Safety Belts The safety belt system consists of: The front outboard and rear safety restraints in the vehicle are • lap and shoulder safety belts. combination lap and shoulder belts. • shoulder safety belt with automatic locking mode, (except driver safety belt). •...
Page 35 Safety Belts Restraint of Pregnant Women Safety Belt Locking Modes WARNING WARNINGS After any vehicle crash, the Always ride and drive with your safety belt system at all seatback upright and the safety passenger seating positions must be belt properly fastened. The lap portion checked by an authorized dealer to of the safety belt should fit snug and verify that the automatic locking...
Page 36 Safety Belts sharply, or the vehicle receives an impact of approximately 5 mph (8 km/h) or more, the combination safety belts will lock to help reduce forward movement of the driver and passengers. In addition, the retractor is designed to lock if the webbing is pulled out too quickly.
Page 37 Safety Belts 3. Allow the belt to retract. As the The rear inflatable safety belt consists belt retracts, you will hear a of the following: clicking sound. This indicates the • An inflatable bag located in the safety belt is now in the automatic shoulder safety belt webbing.
Page 38: Safety Belt Height Adjustment
Safety Belts Safety Belt Extension Assembly WARNINGS Do not use extensions to change the fit of the shoulder belt across the torso. Do not use extensions with an inflatable safety belt. E146365 If the safety belt is too short when fully extended, a safety belt extension The fully inflated belt's increased assembly can be obtained from an...
Page 39: Safety Belt Warning Lamp And Indicator Chime
Safety Belts 2. Release the button and pull down on the height adjuster to make sure it is locked in place. SAFETY BELT WARNING LAMP AND INDICATOR CHIME This lamp illuminates and an E146191 audible warning will sound if the driver's safety belt has To adjust the shoulder belt height: not been fastened when the vehicle's 1.
Page 40: Safety Belt Minder
Safety Belts The system uses information from the SAFETY BELT MINDER front passenger sensing system to determine if a front seat passenger is Belt-Minder® present and therefore potentially in This feature supplements the safety need of a warning. To avoid activating belt warning function by providing the Belt-Minder feature for objects additional reminders by intermittently...
Page 41: Child Restraint And Safety Belt Maintenance
Safety Belts Deactivating and Activating the 2. Wait until the safety belt warning Belt-Minder Feature light turns off (about one minute). After Step 2, wait an additional five WARNING seconds before proceeding with Step 3. Once Step 3 is started, the While the system allows you to procedure must be completed deactivate it, this system is...
Page 42 Safety Belts assemblies (slide bar-if equipped), shoulder belt height adjusters (if equipped), shoulder belt guide on seat back (if equipped), rear inflatable safety belts (if equipped), child safety seat LATCH and tether anchors, and attaching hardware, should be inspected after a collision. Read the child restraint manufacturer's instructions for additional inspection and maintenance information specific...
Page 43: Personal Safety System
Personal Safety System How Does the Personal Safety The Personal Safety System provides System Work? an improved overall level of frontal crash protection to front seat The Personal Safety System can occupants and is designed to help adapt the deployment strategy of further reduce the risk of your vehicle’s safety devices airbag-related injuries.
Page 44: Supplementary Restraints System
Supplementary Restraints System PRINCIPLE OF OPERATION WARNINGS Several airbag system WARNINGS components get hot after inflation. To reduce the risk of injury, Airbags do not inflate slowly or do not touch them after inflation. gently, and the risk of injury from a deploying airbag is the greatest If the airbag has deployed, the close to the trim covering the airbag...
Page 45: Driver And Passenger Airbags
Supplementary Restraints System While the system is designed to help WARNINGS reduce serious injuries, contact with a Airbags can kill or injure a child deploying airbag may also cause in a child seat. Never place a abrasions or swelling. Temporary rear-facing child seat in front of an hearing loss is also a possibility as a active airbag.
Page 46: Knee Airbag
Supplementary Restraints System Proper Driver and Front Children and Airbags Passenger Seating Adjustment WARNING WARNING Airbags can kill or injure a child National Highway Traffic Safety in a child seat. Never place a Administration (NHTSA) rear-facing child seat in front of an recommends a minimum distance of active airbag.
Page 47: Front Passenger Sensing
Supplementary Restraints System certain crash and occupant This system works with sensors that conditions, the driver’s and are part of the front passenger’s seat passenger’s knee airbag may deploy and safety belt to detect the presence (individually or both) but the of a properly-seated occupant and corresponding front airbag may not determine if the front passenger’s...
Page 48 Supplementary Restraints System strongly encouraged to always • When the front passenger sensing properly restrain children in the rear system enables the front seat. The sensor also turns off the passenger frontal airbag (may passenger front airbag and inflate), the passenger airbag seat-mounted side airbag when the status indicator will illuminate the passenger seat is empty.
Page 49: Side Airbags
Supplementary Restraints System Occupant Passenger airbag status Passenger airbag indicator ON: Unlit Adult OFF: Unlit Enabled ON: Lit Note: When the passenger airbag Do not attempt to repair or service the status indicator OFF light is illuminated, system. Take your vehicle the passenger (seat mounted) side immediately to an authorized dealer.
Page 50: Side Curtain Airbags
Supplementary Restraints System The system consists of the following: WARNINGS • A label or embossed side panel Do not lean your head on the indicating that side airbags are door. The side airbag could injure fitted to your vehicle. you as it deploys from the side of the seatback.
Page 51 Supplementary Restraints System side of the vehicle will be activated. WARNINGS The side curtain airbags are designed Do not lean your head on the to inflate between the side window door. The side curtain airbag area and occupants to further could injure you as it deploys from the enhance protection provided in side headliner.
Page 52: Crash Sensors And Airbag Indicator
Supplementary Restraints System The design and development of the The restraints control module also side curtain airbags included monitors the readiness of the above recommended testing procedures safety devices plus the crash and that were developed by a group of occupant sensors.
Page 53: Airbag Disposal
Supplementary Restraints System The fact that the safety belt pretensioners or front airbags did not activate for both front seat occupants in a crash does not mean that something is wrong with the system. Rather, it means the restraints control module determined the accident conditions (crash severity, belt usage) were not appropriate to activate these...
Page 54: Keys And Remote Controls
Keys and Remote Controls The radio frequency used by your GENERAL INFORMATION remote control can also be used by ON RADIO FREQUENCIES other short distance radio transmissions, for example amateur This device complies with Part 15 of radios, medical equipment, wireless the FCC Rules and with Industry headphones, remote controls and Canada license-exempt RSS...
Page 55: Remote Control
Keys and Remote Controls REMOTE CONTROL Intelligent Access Key E151795 Note: Your vehicle s backup keys came with a security tag that provides important vehicle key cut information. Keep the tag in a safe place for future reference. E144506 Replacing the Battery Your intelligent access keys to operate Note: Refer to local regulations when the power locks and the remote start...
Page 56 Keys and Remote Controls 4. Install new batteries with the + facing each other. Note: Make sure to replace the label between the two batteries. 5. Reinstall the housing and cover. Car Finder Press the button twice within three seconds. The horn will E151796 E138623 sound and the turn signals...
Page 57 Keys and Remote Controls This feature allows you to start your vehicle from outside the vehicle. The Status transmitter has an extended operating Solid green Remote start or range. extension Vehicles with automatic climate successful control can be configured to operate when the vehicle is remote started.
Page 58: Replacing A Lost Key Or Remote Control
Keys and Remote Controls Turning the Vehicle Off After The horn will sound if the system fails Remote Starting to start, unless quiet start is on. Quiet start will run the blower fan at a Press the button once. The slower speed to reduce noise.
Page 59: Mykey
MyKey • Belt-Minder. You cannot disable PRINCIPLE OF OPERATION this feature. The audio system will mute when the front seat MyKey allows you to program keys occupants’ safety belts are not with restricted driving modes to fastened. promote good driving habits. All but one of the keys programmed to the •...
Page 60: Creating A Mykey
MyKey • Audio system maximum volume MyKey is successfully created. Make of 45%. A message will be shown sure you label it so you can distinguish in the display when you attempt it from the admin keys. to exceed the limited volume. Also, You can also program configurable the speed-sensitive or settings for the key(s).
Page 61: Checking Mykey System Status
MyKey Note: When you clear your MyKeys, NUMBER OF MYKEY(S) you remove all restrictions and return Indicates the number of MyKeys all MyKeys to their original admin key programmed to your vehicle. Use this status at once. feature to detect how many MyKeys To clear all MyKeys of all MyKey you have for your vehicle and settings, use the information display...
Page 62 MyKey Condition Potential Causes · The key or fob used to start the vehicle is the only admin key (there always has to be at least one admin key). · Vehicles with push-button start: The intelligent access key fob is not positioned correctly next to the steering column.
Page 63 MyKey Condition Potential Causes I accidentally programmed all keys · The vehicle has a remote start system as MyKeys. that is recognized as an admin key. Clear all MyKeys by using the remote start. See Using MyKey With Remote Start Systems (page 59).
Page 64: Locks
Locks Switch Inhibitor LOCKING AND UNLOCKING When you electronically lock your You can use the power door lock vehicle, the power door lock switch control or the remote control to lock and interior trunk release switch will and unlock your vehicle. no longer operate after 20 seconds.
Page 65 Locks Press and hold both the lock and Opening the Luggage unlock buttons on the remote control Compartment for three seconds to change between Press twice within three driver door or all doors unlock mode. seconds to open the luggage The turn signals will flash twice to E138630 compartment.
Page 66 Locks At the Luggage Compartment You can override the smart unlock feature and intentionally lock the intelligent access key inside your vehicle. To do this, lock your vehicle after you have closed all the doors by: • using the keyless entry keypad •...
Page 67 Locks Illuminated Entry The autolock feature repeats when: • you open then close any door while The interior lamps and select exterior the ignition is on and your vehicle lamps will illuminate when you unlock speed is 9 mph (15 km/h) or lower, the doors with the remote entry system.
Page 68 Locks Power Decklid (If Equipped) Accessory Mode Battery Saver for Intelligent Access Keys WARNINGS If you leave your vehicle in the run Make sure all persons are clear ignition state, it will shut off once it of the power decklid area before detects a certain amount of battery using the power decklid control.
Page 69: Keyless Entry
Locks From Inside Your Vehicle Note: Before driving off, check the instrument cluster for a trunk ajar or Press the button on the door ajar message or warning indicator. instrument panel. Failure to do this could result in E138633 unintentionally leaving the decklid With the Remote Control open while driving.
Page 70 Locks Note: If you enter your entry code too Programming a Personal Entry fast on the keypad, the unlock function Code may not work. Re-enter your entry code To create your own personal entry more slowly. code: 1. Enter the factory-set code. 2.
Page 71 Locks Recalling Memory Positions • switching the ignition on • unlocking your vehicle using The programmed entry codes will intelligent access. recall driver memory positions as follows: Unlocking and Locking the Doors • Entry code 1 will recall driver 1 To Unlock the Driver Door memory positions.
Page 72: Interior Luggage Compartment Release
Locks INTERIOR LUGGAGE COMPARTMENT RELEASE WARNINGS Keep vehicle doors and luggage compartment locked and keep keys and remote transmitters out of a child’s reach. Unsupervised children could lock themselves in the trunk and risk injury. Children should be taught E155835 not to play in vehicles.
Page 73 Locks E144403 The handle is located inside the luggage compartment either on the luggage compartment door (lid) or near the tail lamps. It is composed of a material that will glow for hours in darkness following brief exposure to ambient light. Pull the handle and push up on the luggage compartment door (lid) to open from within the luggage...
Page 74: Security
Security Automatic Arming PASSIVE ANTI-THEFT SYSTEM Your vehicle arms immediately after switching the ignition off. Note: The system is not compatible Automatic Disarming with non-Ford aftermarket remote start systems. Use of these systems may Switching the ignition on with a coded result in vehicle starting problems and key disarms your vehicle.
Page 75: Anti-Theft Alarm
Security You must have two previously 4. Within 10 seconds, place a second programmed intelligent access keys programmed intelligent access key inside your vehicle and the new in the backup slot and press the unprogrammed intelligent access keys START/STOP button. readily accessible.
Page 76 Security Arming the Alarm The alarm is ready to arm when there is not a key in the ignition. Electronically lock the vehicle to arm the alarm. Disarming the Alarm Disarm the alarm by any of the following actions: • Unlock the doors or luggage compartment with the remote control or keyless entry keypad.
Page 77: Steering Wheel
Steering Wheel Power Tilt and Telescope ADJUSTING THE STEERING Steering Column (If Equipped) WHEEL WARNING WARNING Do not adjust the steering wheel Do not adjust the steering wheel when your vehicle is moving. when your vehicle is moving. Note: Make sure that you are sitting in Note: Make sure that you are sitting in the correct position.
Page 78: Audio Control
Steering Wheel Easy Entry and Exit Feature A new stopping position is set. The next time you tilt or telescope the When you switch the ignition off, the steering column, it will stop just short steering column will move to the full of the end of the column position.
Page 79: Voice Control
Steering Wheel Type 2 VOICE CONTROL (IF EQUIPPED) E145977 E145980 See Cruise Control (page 210). Voice recognition End a call INFORMATION DISPLAY CONTROL Answer a call See MyLincoln Touch (page 343). CRUISE CONTROL Type 1 E145981 See Information Displays (page 103). Cluster Display Control Features E145976...
Page 80: Heated Steering Wheel
Steering Wheel Use this control to access some of the MyLincoln Touch features in the information display. Navigate through the screen and press OK to select. See MyLincoln Touch (page 343). HEATED STEERING WHEEL (IF EQUIPPED) See MyLincoln Touch (page 343). MKZ (CC9)
Page 81: Wipers And Washers
Wipers and Washers Intermittent Wipe WINDSHIELD WIPERS Note: Fully defrost the windshield before switching on the windshield wipers. Note: Make sure you switch off the windshield wipers before entering a car wash. Note: Clean the windshield and wiper blades if they begin to leave streaks or smears.
Page 82: Windshield Washers
Wipers and Washers Note: If you switch autolamps on in The autowipers feature uses a rain conjunction with autowipers, your low sensor. You will find it in the area beam headlamps will illuminate around the interior mirror. The rain automatically when the rain sensor sensor monitors the amount of activates the windshield wipers moisture on the windshield and...
Page 83 Wipers and Washers E169316 To operate the washers and spray the windshield, pull the lever toward you. A wipe will occur a few seconds after washing to clear any remaining washer fluid. This feature can be switched on or off in the information display.
Page 84: Lighting
Lighting Headlamp Flasher LIGHTING CONTROL E162680 E142449 Pull the lever toward you slightly and release it to flash the headlamps. Parking lamps, instrument panel lamps, license plate AUTOLAMPS (IF EQUIPPED) lamps and tail lamps Note: It may be necessary to switch Headlamps your headlamps on manually in severe weather conditions.
Page 85: Instrument Lighting Dimmer
Lighting The headlamps will remain on for a HEADLAMP EXIT DELAY period of time after you switch the ignition off. You can adjust the time After you switch the ignition off, you delay using the information display can switch the headlamps on by controls.
Page 86: Automatic High Beam Control
Lighting Note: Typical road dust, dirt and water AUTOMATIC HIGH BEAM spots will not affect the performance CONTROL (IF EQUIPPED) of the automatic high beam system . However, in cold or inclement weather The system will automatically turn on conditions, you will notice a decrease your high beams if it is dark enough in the availability of the high beam and no other traffic is present.
Page 87: Direction Indicators
Lighting • the system detects severe rain, Use the information display menu to snow or fog permanently deactivate the system, or turn the lighting control switch from • the camera is blocked autolamps to headlamps. Activating the System DIRECTION INDICATORS Switch on the system using the information display and autolamps.
Page 88: Adaptive Headlamps
Lighting Front Interior Lamp Rear Interior Lamp Note: The front interior lamp switches are on the overhead console. The exact location of each switch on the overhead console depends upon which roof, sunroof, and window shade features are equipped on the vehicle. Note: Touch switch C to switch the door function off when you open any door.
Page 89 Lighting The system has a power-up movement check feature. When the vehicle is started, the lamps track left to right, then back to center to alert the driver that the system is working properly. E161714 The system will only work with the lighting control switch in the autolamp position.
Page 90: Windows And Mirrors
Windows and Mirrors One-Touch Down POWER WINDOWS Press the switch fully and release it. WARNINGS Press again or lift it to stop the Do not leave children window. unattended in your vehicle and One-Touch Up do not let them play with the power windows.
Page 91: Global Opening And Closing
Windows and Mirrors Window Lock Opening the Windows You can only open the windows for a short time after you unlock your vehicle with the remote control. After you unlock your vehicle, press and hold the remote control unlock button to open the windows and vent the moonroof.
Page 92 Windows and Mirrors Auto-Dimming Feature (If Equipped) The driver’s exterior mirror will automatically dim when the interior auto-dimming mirror is activated. Signal Indicator Mirrors The outer portion of the appropriate mirror housing will blink when the turn signal is activated. E144073 Integrated Blind Spot Mirrors Left-hand mirror...
Page 93: Interior Mirror
Windows and Mirrors INTERIOR MIRROR WARNING Do not adjust the mirror when your vehicle is moving. Note: Do not clean the housing or glass of any mirror with harsh abrasives, fuel or other petroleum or ammonia-based cleaning products. You can adjust the interior mirror to your preference.
Page 94: Sun Visors
Windows and Mirrors SUN VISORS E145986 The control is in the overhead console. The sun shade has a one-touch up and down feature. Press and release the control to move the sun shade. To E138666 stop motion, press the control a Rotate the sun visor toward the side second time.
Page 95 Windows and Mirrors The moonroof controls are on the Touch and hold (C) within two overhead console and have a seconds of a bounce-back event to one-touch open and close feature. To override this function. stop the motion during a one-touch Venting the Moonroof operation, touch the control a second time.
Page 96 Windows and Mirrors E145985 Close Open Touch the associated control to operate the sunscreen. The sunscreen must be open before opening the moonroof. If you touch the moonroof open control while the sunscreen is in its closed position, the sunscreen will open first followed by the moonroof.
Page 97: Instrument Cluster
Instrument Cluster GAUGES E151261 Left Information Display Speedometer Right Information Display See General Information (page 343). Trip Computer Left Information Display See General Information (page 103). Odometer Vehicle Settings and Located in the bottom of the Personalization information display. It registers the accumulated distance your vehicle See General Information (page 103).
Page 98 Instrument Cluster Right Information Display Battery Gauge: The high-voltage battery gauge Efficiency Leaves appears on the right side of the left Efficiency leaves indicate short term information display screen. This driving efficiency. The more leaves provides Charge Fill (State of Charge), and vines that are displayed, the Charge Assist and Regen Display.
Page 99 Instrument Cluster Trip Summary: Fuel Gauge: • Distance- The total distance The fuel gauge will indicate traveled, distance traveled on approximately how much fuel is left battery power only (EV distance) in the fuel tank. The fuel gauge may and Regen distance are displayed. vary slightly when your vehicle is Regen distance is the estimated moving or on a gradient.
Page 100: Warning Lamps And Indicators
Instrument Cluster Anti-Lock Braking System WARNING LAMPS AND INDICATORS If it illuminates when you are driving, this indicates a The following warning lamps and malfunction. You will indicators will alert you to a vehicle continue to have the normal braking condition that may become serious.
Page 101 Instrument Cluster Engine/Motor Coolant WARNING Temperature Driving your vehicle with the warning lamp on is dangerous. A It will illuminate when the significant decrease in braking engine or motor cooling performance may occur. It will take system is overheating. Stop you longer to stop your vehicle.
Page 102 Instrument Cluster Grade Assist Low Tire Pressure Warning (If Equipped) It will illuminate when your It will illuminate when the tire pressure is low. If the grade assist function has E144523 lamp remains on with the been turned on. engine running or when driving, check your tire pressure as soon as possible.
Page 103 Instrument Cluster Service Engine Soon Stability Control If the service engine soon It will flash when the system indicator light stays is active. If it remains E138639 illuminated after the engine illuminated or does not is started, it indicates that the On illuminate when you switch the Board Diagnostics system (OBD) has ignition on, this indicates a...
Page 104: Audible Warnings And Indicators
Instrument Cluster AUDIBLE WARNINGS AND INDICATORS Key in Ignition Warning Chime Sounds when you open the driver's door and you have left the key in the ignition with it in the off or accessory position. Keyless Warning Alert (If Equipped) Chirps the horn twice when you exit the vehicle with the intelligent access key and the keyless vehicle is in RUN,...
Page 105: Information Displays
Information Displays • Press the up and down arrow GENERAL INFORMATION buttons to scroll through and highlight the options within a WARNING menu. Driving while distracted can • Press the right arrow button to result in loss of vehicle control, enter a sub-menu.
Page 106 Information Displays Display Mode Note: The cluster will remember the menu level 2 state when the individual Use the up or down arrow key state is changed from the RUN buttons to choose between position to the OFF position. E144639 the following display options.
Page 107 Information Displays Display Mode Engage: Split Power Instantaneous — — + Avg Fuel Economy Fuel + Battery Gauge + Battery Display Regen Active Apply to all Fuel Gauge screens? Charge Assist Yes / No Charge Level Help Help — — Empower: Power Instantaneous —...
Page 108 Information Displays Display Mode (cont'd) MyView + Battery Change Coach Blank Gauge + Fuel Gauge MyView Blank — (cont'd) (cont'd) Battery Regen Active Apply to all Display screens? Charge Assist Yes / No Charge Level MKZ (CC9)
Page 109 Information Displays Display Mode (cont'd) Help Help — — MKZ (CC9)
Page 110 Information Displays • Vehicle Range — Indicates the estimated distance the vehicle will travel with the energy currently available. For Hybrid, the vehicle range estimate is based on the fuel remaining in the gasoline tank. For Energi, the total estimated range equals the range available in Hybrid Mode fueled by gasoline, plus the electric range available in Plug-in Power Mode.
Page 111 Information Displays • Accessory Power— Indicates electrical power demands from your vehicle’s accessory systems. Accessories use power but do not contribute to propelling the vehicle. The gauge separately displays power demand in kilowatts (kW) for climate and other accessories. Climate includes the power being used by high voltage climate control components such as the electric A/C compressor and the electric heater (Energi vehicles only) Other includes all power being used by the low voltage accessories (cabin fans,...
Page 112 Information Displays Trip 1 & 2 following. Note: Pressing OK resets the trip data. Use the arrow buttons to choose between the E138660 Trip 1 & 2 Menu level 2 Menu level 3 Menu level 4 Menu level 5 Trip 1 & Trip 2: Trip Standard Elapsed trip time —...
Page 113 Information Displays Fuel Economy Use the arrow buttons to choose the desired energy E144640 display. Fuel Economy Menu level 2 Menu level 3 Menu level 4 Menu level 5 Fuel History: Interval Time 1, 2, 6 min. Inter- — Instantaneous vals Fuel Economy + Battery Display...
Page 114 Information Displays Fuel Economy Help Help — — Fuel Economy Displays • Fuel History: This view from left to right starts with the instantaneous fuel economy gauge and adds historical fuel economy data. The data is represented as an average for time intervals of either 1, 2 or 6 minutes, with the left most interval being the most recent.
Page 115 Information Displays Information Warnings Tutorial Displays a number of different system tutorials. Use the up or down arrows to scroll through the tutorials. Then press OK to view. Driver Alert Displays the associated driver alert graphic. MyKey MyKeys (Number of MyKeys programmed) MyKey Miles (km) (Distance traveled using a programmed MyKey) Admin Keys (Number of admin keys)
Page 116 Information Displays Settings Warn On (default on key cycle) / Off Cruise Control Adaptive / Normal — Cross Traffic On (default on key — cycle) / Off Settings (cont’d) Menu level 2 Menu level 3 Menu level 4 Menu level 5 Driver Assist ECO Cruise On / Off...
Page 117 Information Displays Settings (cont’d) Menu level 2 Menu level 3 Menu level 4 Menu level 5 Vehicle (cont’d) Locks Autolock On / Off Autounlock On / Off Mislock On / Off Remote Unlocking All doors / Driver door Neutral Tow Hold Ok to Initialize Oil Life Reset Set to XXX %...
Page 118 Information Displays Note: Some MyKey items will only appear if a MyKey is set. Settings (cont’d) Menu level 2 Menu level 3 Menu level 4 Menu level 5 Vehicle (cont’d) Switch Inhibit On / Off — Tire Mobility Kit Select number of —...
Page 119: Information Messages
Information Displays Settings (cont’d) Fuel Economy Fuel only / Fuel + Electric Temperature Fahrenheit (°F) / Celsius (°C) Brake Coach On / Off — Display Liftetime Lifetime Fuel — Summary Economy, Regen Miles, Brake Score, Hold OK to RESET • Brake Coach Display: This appears after the vehicle has come to a stop.
Page 120 Information Displays Active Park Message Action Active Park Fault Displayed when the system needs service. Contact your authorized dealer as soon as possible. Adaptive Cruise Control Message Action Adaptive Cruise Displayed when a radar malfunction is preventing the Malfunction ACC from engaging. See Using Adaptive Cruise Control (page 211).
Page 121 Information Displays AdvanceTrac Message Action Service AdvanceTrac Displays when the system detects a malfunction due to a blocked sensor. AdvanceTrac Off On Displayed when the traction control has been disabled or enabled by the driver. Airbag Message Action Occupant Sensor Displays when the system detects a malfunction due BLOCKED Remove to a blocked sensor.
Page 122 Information Displays Battery and Charging System (12 volt) Message Action Electrical System Stop your vehicle as soon as it is safe to do so and Overvoltage Stop switch off the ignition. Contact your authorized dealer. Safely Battery Low See Displays to warn of a low battery condition. Turn off Manual all unneeded electrical accessories.
Page 123 Information Displays Blind Spot Information and Cross Traffic Alert System Message Action Blindspot System Displayed when a fault with the system has occurred. Fault Contact your authorized dealer as soon as possible. Blindspot Not Avail- Displayed when the system sensors are blocked. able Sensor Blocked Contact your authorized dealer as soon as possible.
Page 124 Information Displays Doors and Locks Message Action X Door Ajar Displays when the door(s) listed is not completely closed and the vehicle is moving. Displays when the door(s) listed is not completely closed. Trunk Ajar Displays when the luggage compartment is not completely closed.
Page 125 Information Displays Hill Start Assist Message Action Hill Start Assist Not Displays when hill start assist is not available. Contact Available your authorized dealer. See Hill Start Assist (page 189). Keys and Intelligent Access Message Action Press Brake to START Displayed as a reminder to press the brake while starting the vehicle.
Page 126 Information Displays Message Action Not Enough Keys Displayed during spare key programming when not Learned enough keys have been programmed. Key Battery Low Displays when the key battery is low. Change the Replace Soon battery as soon as possible. Could Not Program Displayed when an attempt is made to program a spare Integrated Key key using two existing MyKeys.
Page 127 Information Displays Maintenance Message Action LOW Engine Oil Pres- Stop the vehicle as soon as safely possible, turn off the sure engine. Check the oil level. If the warning stays on or continues to come on with your engine running, contact your authorized dealer as soon as possible.
Page 128 Information Displays Message Action Service Tire Mobility Displayed when the kit needs service. See your authorized dealer. Transport / Factory Displays to indicate that the vehicle is still in Transport Mode or Factory mode. This may not allow some features to operate properly.
Page 129 Information Displays Message Action Traction Control On - Displays when a MyKey is in use and Traction control MyKey Setting is activated. MyKey Park Aid Displays when a MyKey is in use and park aid is activ- Cannot Be Deactiv- ated.
Page 130 Information Displays Park Brake Message Action Park Brake Engaged Displays when the parking brake is set, the engine is running and the vehicle is driven more than 3 mph (5 km/h). If the warning stays on after the parking brake is released, contact your authorized dealer.
Page 131 Information Displays Power Steering Message Action Steering Fault Service The power steering system has detected a condition that requires service. See your authorized dealer. Steering Loss Stop The power steering system is not working. Stop the Safely vehicle a safe place. Contact your authorized dealer. Steering Assist Fault The power steering system has detected a condition Service Required...
Page 132 Information Displays Tire Pressure Monitoring System Message Action LOW Tire Pressure Displays when one or more tires on your vehicle have low tire pressure. See Tire Pressure Monitoring System (page 309). Tire Pressure Monitor Displays when the tire pressure monitoring system is Fault malfunctioning.
Page 133 Information Displays Transmission Message Action Transmission See your authorized dealer. Malfunction Service Transmission Over- The transmission is overheating and needs to cool. heating Stop Safely Stop in a safe place as soon as it’s possible. Transmission Over- The transmission has overheated and needs to cool. temperature Stop Stop in a safe place as soon as it’s possible.
Page 134 Information Displays Message Action Depress Brake to Shift Displays when the brake pedal needs to be depressed from Park to enable the transmission to shift from park. Press N again to Enter Displays when the neutral button N needs to be Stay in Neutral Mode pressed again to enter neutral hold.
Page 135 Information Displays Message Action SHIFT SYS FAULT See your authorized dealer. Neutral Unavailable Service Required SHIFT SYS FAULT See your authorized dealer. Sport Unavailable Service Required SHIFT SYS FAULT See your authorized dealer. Low Unavailable Service Required Neutral Tow Engaged Displays when neutral tow is active and the ignition Turn Ignition Off for needs to be turned off.
Page 136: Audio System
Audio System AM and FM frequencies are GENERAL INFORMATION established by the Federal Communications Commission (FCC) Radio Frequencies and and the Canadian Radio and Reception Factors Telecommunications Commission (CRTC). Those frequencies are: • AM: 530, 540-1700, 1710 kHz • FM: 87.9-107.7, 107.9 MHz Radio Reception Factors Distance and strength The further you travel from an FM station, the...
Page 137: Audio Unit - Vehicles With: Premium Am/Fm/Cd
Audio System Do not expose discs to direct sunlight extension are played; other files are or heat sources for extended periods. ignored by the system. This enables you to use the same MP3 disc for a MP3 Track and Folder variety of tasks on your work Structure computer, home computer and your...
Page 138: Media Hub
Audio System E146318 CD slot: Insert a CD. Eject: Eject a CD. TUNE +/-: In radio mode, select a frequency band and press one of the TUNE buttons. The system stops at the first station it finds in that direction. In SIRIUS mode, select the previous or next channel. If a specific category is selected, (Jazz, Rock, News, etc.), use the TUNE buttons find to the previous or next channel in the selected category.
Page 139 Audio System E142605 A/V inputs SD card slot USB ports See Entertainment (page 367). MKZ (CC9)
Page 140: Climate Control
Climate Control Note: You can switch temperature AUTOMATIC CLIMATE units between Fahrenheit and Celsius. CONTROL See Settings (page 355). E146320 Driver temperature controls: Press + or - to increase or decrease the air temperature for the driver side of the vehicle. This control also adjusts the passenger side temperature when dual zone operation is disengaged.
Page 141: Hints On Controlling The Interior Climate
Climate Control A/C: Press the button to turn on or turn off the air conditioning system. To improve air conditioning when starting your vehicle, drive with the windows slightly open for two to three minutes. Use A/C with recirculated air to improve cooling performance and efficiency. MAX A/C: Press the button to switch on.
Page 142: Heated Windows And Mirrors
Climate Control Side Window Defogging in Cold Note: When the system is in AUTO Weather mode, and the interior and exterior temperatures are high, the system 1. Press the defrost button. automatically selects recirculated air to maximize cooling of the interior. 2.
Page 143: Cabin Air Filter
Climate Control Both heated mirrors remove ice, mist REMOTE START and fog when you switch on the heated rear window. The climate control system adjusts the cabin temperature during remote start. CABIN AIR FILTER You cannot adjust the system during Your vehicle is equipped with a cabin remote start operation.
Page 144 Climate Control In cold weather, the system is set to 72°F (22°C). The heated seats and heated steering wheel are set to high (if available, and selected to AUTO in the information display). The rear defroster and heated mirrors automatically turn on. Last Settings You can set the climate control to operate using the last climate control...
Page 145: Seats
Seats We recommend that you follow these SITTING IN THE CORRECT guidelines: POSITION • Sit in an upright position with the base of your spine as far back as WARNINGS possible. Sitting improperly, out of • Do not recline the seat back more position or with the seat back than 30 degrees.
Page 146 Seats Rear seat outboard head restraints WARNINGS The head restraint is a safety device. Whenever possible it should be installed and properly adjusted when the seat is occupied. Install the head restraint properly to help minimize the risk of neck injury in the event of a crash.
Page 147: Power Seats
Seats Lowering the Head Restraint 1. Adjust the seatback to an upright driving or riding position. 1. Press and hold button C. 2. Pivot the head restraint forward 2. Push the head restraint down. toward your head to the desired position.
Page 148 Seats E144632 Note: The engine must be running or Power Lumbar the vehicle must be in accessory mode to activate the seats. Note: Allow a few seconds for any selection to activate. The seatback and cushion massage cannot function at the same time.
Page 149: Memory Function
Seats Massage mode Lumbar and bolster mode Back massage intensity Upper lumbar adjustment Massage intensity Lumbar decrease decrease and off Cushion massage Lower lumbar intensity adjustment Massage intensity Lumbar increase increase On and off 1. Press the Menu Settings icon > The massage feature will default to Vehicle >Multi-contour Seat.
Page 150 Seats Linking a Pre-Set Position to your Remote Control or Intelligent Access Key Your vehicle can save the pre-set memory positions for up to three remote controls or intelligent access (IA) keys. 1. With the ignition on, move the memory positions to the desired E142554 positions.
Page 151: Rear Seats
Seats Easy Entry and Exit Function If you enable the easy entry and exit feature, it automatically moves the driver seat position rearward up to five centimeters when the transmission selector lever is in position P and you remove the key or the keyless start ignition is turned off.
Page 152: Heated Seats
Seats WARNING People who are unable to feel pain to their skin because of advanced age, chronic illness, diabetes, spinal cord injury, medication, alcohol use, exhaustion or other physical conditions, must exercise care when using the heated seat. The heated seat may cause burns even at low temperatures, especially if used for long periods of time.
Page 153: Ventilated Seats
Seats Touch the heated seat symbol on the The heated seats only operate when touchscreen to cycle through the the ignition is on. various heat settings and off. Warmer settings are indicated by more indicator lights. Rear Heated Seats (If Equipped) WARNING Persons who are unable to feel E146322...
Page 154: Rear Seat Armrest
Seats Press the ventilated seat symbol to cycle through the various cooling settings and off. Cooler settings are indicated by more indicator lights. If the engine falls below 350 RPM while the ventilated seats are on, the feature will turn itself off and you will need to reactivate it.
Page 155: Universal Garage Door Opener
Universal Garage Door Opener HomeLink Wireless Control System (If Equipped) WARNING Do not use the system with any garage door opener that does not have the safety stop and reverse E142657 feature as required by U.S. Federal The universal garage door opener Safety Standards (this includes any replaces the common hand-held garage door opener manufactured...
Page 156 Universal Garage Door Opener If the indicator light flashes rapidly for 2 seconds and then turns to a constant light, the HomeLink button is not programmed yet. Do the following: Press and hold the HomeLink button while you press and release the E142658 hand-held transmitter button every 2 1.
Page 157 Universal Garage Door Opener Programming your garage door 1. Press and hold the outer two opener motor function buttons simultaneously for approximately 20 seconds until 1. Press the learn button on the the indicator lights above the garage door opener motor and buttons flash rapidly.
Page 158 Universal Garage Door Opener Note: The Genie transmitter will transmit for up to 30 seconds. If HomeLink does not program within 30 seconds the Genie transmitter will need to be pressed again. If the Genie transmitter indicator light displays green and red, release the button until the indicator light turns off before pressing the button again.
Page 159 Universal Garage Door Opener 1. Press and hold the program button FCC and RSS-210 Industry Canada on the garage door opener motor Compliance until both blue indicator lights turn This device complies with Part 15 of the FCC Rules and with RSS-210 of 2.
Page 160: Auxiliary Power Points
Auxiliary Power Points 12 Volt DC Power Point • Do not use the power point longer than necessary when the vehicle WARNING is not running. • Do not leave devices plugged in Do not plug optional electrical overnight or when you park your accessories into the cigar lighter vehicle for extended periods.
Page 161 Auxiliary Power Points Do not use the power point for certain electric devices, including: • Cathode ray tube type televisions • Motor loads, for example vacuum cleaners, electric saws and other electric power tools, or compressor-driven refrigerators • Measuring devices which process precise data, for example medical equipment or measuring E143941...
Page 162: Storage Compartments
Storage Compartments CENTER CONSOLE OVERHEAD CONSOLE Stow items in the cupholder carefully as items may become loose during hard braking, acceleration or collisions, including hot drinks which may spill. Available console features include: E75193 Press near the rear edge of the door to open it.
Page 163: Starting And Stopping The Engine
Starting and Stopping the Engine When you start the engine, avoid GENERAL INFORMATION pressing the accelerator pedal before and during operation. Only use the WARNINGS accelerator pedal when you have Extended idling at high engine difficulty starting the engine. speeds can produce very high temperatures in the engine and KEYLESS STARTING exhaust system, creating the risk of...
Page 164: Starting A Gasoline Engine
Starting and Stopping the Engine The keyless starting system has three Before starting the vehicle, check the modes: following: • Off: Turns the ignition off. • Make sure all occupants have fastened their safety belts. • Without applying the brake pedal, press and release the •...
Page 165 Starting and Stopping the Engine 1. Remove the rubber covering (A) in Note: If the engine is idling for 30 the cupholder. Place the remote in minutes, the ignition and engine the backup slot (B) at the bottom automatically shut down. of the cupholder.
Page 166: Engine Block Heater
Starting and Stopping the Engine Important Ventilating We recommend that you do the Information following for a safe and correct operation: If you stop your vehicle and the leave • Use a 16-gauge outdoor extension the engine idling for long periods of cord that is product certified by time, we recommend that you do one Underwriter’s Laboratory (UL) or...
Page 167 Starting and Stopping the Engine • Make sure the system is unplugged and properly stowed before driving your vehicle. Make sure the protective cover seals the prongs of the block heater cord plug when not in use. • Make sure the heater system is checked for proper operation before winter.
Page 168: Unique Driving Characteristics
Unique Driving Characteristics Driving: The gas engine HYBRID ELECTRIC VEHICLE automatically starts and stops to provide power when needed and to This hybrid vehicle combines electric save fuel when not needed. While and gasoline propulsion to provide coasting at low speeds, coming to a performance and efficiency.
Page 169 Unique Driving Characteristics Note: Since engine speed is controlled Cabin air cools the high voltage by the transmission, it may seem battery by pulling air through vents in elevated at times. This is normal hybrid the rear package tray. Avoid placing operation and helps deliver fuel objects on the package tray which efficiency and performance.
Page 170 Unique Driving Characteristics During certain events (such as vehicle • Keep the tires properly inflated and servicing) your low voltage 12-volt only use the recommended size. battery may become disconnected or • Aggressive driving increases the disabled. Once the battery is amount of energy required to move reconnected and after driving the your vehicle.
Page 171 Unique Driving Characteristics Note: Frequent destinations are Note: The EV+ feature can be turned learned by your vehicle after two to on or off through the Driver Assist four weeks of use. You can clear these section of the Settings menu. destinations with a Driving History reset through the Settings menu.
Page 172 Unique Driving Characteristics Question Answer Why does my engine stay on when it In order to ensure that the climate is extremely cold outside? control system can begin heating the cabin or defrosting the windshield as soon as a driver requests it, the engine coolant temperature has to be kept sufficiently hot.
Page 173 Unique Driving Characteristics Question Answer What is the engine oil change service Change the engine oil every 10000 interval? miles (16000 km) under normal oper- ating conditions. See Scheduled Maintenance (page 444). Can I put E15 or E85 in my vehicle, and Your hybrid vehicle can use E15 (15% how will it affect my fuel economy? ethanol, 85% gasoline) fuel, but you...
Page 174: Fuel And Refueling
Fuel and Refueling • Extinguish all smoking materials SAFETY PRECAUTIONS and any open flames before refueling your vehicle. WARNINGS • Always turn off the vehicle before Do not overfill the fuel tank. The refueling. pressure in an overfilled tank • Automotive fuels can be harmful may cause leakage and lead to fuel or fatal if swallowed.
Page 175: Fuel Quality
Fuel and Refueling • Fuels can also be harmful if If your vehicle is not a flexible fuel absorbed through the skin. If fuel vehicle, then only use unleaded fuel is splashed on the skin, clothing or or unleaded fuel blended with a both, promptly remove maximum of 15% ethanol.
Page 176 Fuel and Refueling If you have run out of fuel: WARNINGS Do not try to pry open or push • To start the vehicle with a keyless open the capless fuel system ignition, just start the engine. Crank with foreign objects. This could time will be longer than usual.
Page 177: Refueling
Fuel and Refueling E163066 The funnel is located in the rear of the vehicle, inside the load compartment, underneath the load floor carpet and is accessible from the trunk. 1. Locate the portable funnel that comes with your vehicle. E157280 3.
Page 178 Fuel and Refueling Easy Fuel Capless Fuel WARNINGS System Read and follow all the instructions on the pump island. WARNING Switch off your engine when you The fuel system may be under are refueling. pressure. If you hear a hissing Do not smoke if you are near fuel sound near the fuel filler door, do not or refueling your vehicle.
Page 179 Fuel and Refueling Note: Hold the handle of the fuel filler If the fuel fill inlet did not close nozzle higher while you insert the properly, a Check Fuel Fill Inlet nozzle for easier access. message may appear on the instrument cluster.
Page 180: Fuel Consumption
Fuel and Refueling Calculating Fuel Economy FUEL CONSUMPTION Do not measure fuel economy during Note: The amount of usable fuel in the the first 1000 miles (1600 kilometers) empty reserve varies and should not be of driving (this is your engine’s relied upon to increase driving range.
Page 181: Emission Control System
Fuel and Refueling The scheduled maintenance items EMISSION CONTROL listed in scheduled maintenance SYSTEM information are essential to the life and performance of your vehicle and WARNINGS to its emissions system. Do not park, idle, or drive your If you use parts other than Ford, vehicle in dry grass or other dry Motorcraft or Ford-authorized parts ground cover.
Page 182 Fuel and Refueling Please consult your warranty service engine soon indicator should information for complete details. stay off the next time you start the engine. A driving cycle consists of a On-Board Diagnostics (OBD-II) cold engine startup followed by mixed city/highway driving.
Page 183 Fuel and Refueling Your vehicle may not pass the I/M test Allow the vehicle to sit for at least if the service engine soon indicator is eight hours without starting the on or not working properly (bulb is engine. Then, start the engine and burned out), or if the OBD-II system complete the above driving cycle.
Page 184: High Voltage Battery
High Voltage Battery Note: The high-voltage battery is GENERAL INFORMATION equipped with air vents in the package tray that help to regulate its WARNING temperature. It is important to keep This battery pack shall only be these openings free of obstructions. Do serviced by an authorized electric not block the flow of cabin air to this vehicle technician.
Page 185: High Voltage Battery Cut-Off Switch
High Voltage Battery 2. Locate the access door and HIGH VOLTAGE BATTERY remove the plastic cover. CUT-OFF SWITCH The high-voltage shut off operation shuts off power from the high-voltage battery after a collision, or if your vehicle receives a substantial physical jolt.
Page 186 High Voltage Battery Note: In the event the vehicle does not reactivate after the second key cycle, contact an authorized dealer. MKZ (CC9)
Page 187: Transmission Automatic Transmission
Transmission Every time a gear is selected, the AUTOMATIC selected button will light up. You will TRANSMISSION also see the gear selected appear in the instrument cluster. WARNINGS Always set the parking brake fully and make sure the vehicle is in P (Park). Turn the ignition off whenever you leave your vehicle.
Page 188 Transmission Note: If the driver attempts to leave Your vehicle has a safety feature that the vehicle while it is in gear, the vehicle will automatically shift your vehicle will automatically shift into P (Park). into P (Park) when any of the Seatbelt and door monitors determine following circumstances are met: the driver's intent and makes the shift...
Page 189 Transmission Entering a Carwash N (Neutral) Note: Always put the vehicle in Stay Press the N button to put the vehicle in Neutral mode when entering an in N (Neutral). In neutral, the vehicle automatic car wash. Failure to do this can be started and is free to roll.
Page 190 Transmission L (Low) Use the brake-shift interlock override procedure to put the vehicle in gear in • Provides maximum engine braking. the event of an electrical malfunction • The transmission may be put into or if your vehicle has a dead battery. L (Low) at any vehicle speed.
Page 191: Hill Start Assist
Transmission 5. Release the override button. WARNINGS 6. The vehicle will remain in Stay in During all times, you are Neutral mode for wrecker towing responsible for controlling your purposes or can be shifted to the vehicle, supervising the system and desired gear and driven (if the intervening, if required.
Page 192: Brakes
Transmission 2. If the sensors detect that your vehicle is on a slope, the system will activate automatically. 3. When you remove your foot from the brake pedal, your vehicle will remain on the slope without rolling away for approximately two or three seconds.
Page 193: Brakes
Brakes P, switch the engine off and apply the GENERAL INFORMATION parking brake. Inspect the accelerator pedal for any interference. If none are Note: Occasional brake noise is found and the condition persists, have normal. If a metal-to-metal, your vehicle towed to the nearest continuous grinding or continuous authorized dealer.
Page 194: Hints On Driving With Anti-Lock Brakes
Brakes Regenerative Braking System HINTS ON DRIVING WITH ANTI-LOCK BRAKES This feature is used to simulate the engine braking of an internal Note: When the system is operating, combustion engine and assist the the brake pedal will pulse and may standard brake system while travel further.
Page 195 Brakes Applying the electric parking Applying the electric parking brake brake when the vehicle is moving WARNING WARNINGS If the brake system warning lamp Applying the electric parking does not illuminate or flashes, brake while moving will result in there could be a problem with your use of the anti-lock braking system.
Page 196 Brakes Releasing the electric parking Automatic release - drive away brake release Note: You must close the driver's door and you must fasten the driver's safety belt before this feature will operate. Note: If the electric parking brake warning lamp stays illuminated, the electric parking brake will not automatically release.
Page 197 Brakes If the battery is low or has no charge, use jumper cables and a booster battery. MKZ (CC9)
Page 198: Traction Control
Traction Control System Indicator Lights and PRINCIPLE OF OPERATION Messages The traction control system helps WARNING avoid drive wheel spin and loss of traction. If a failure has been detected within the AdvanceTrac system, If your vehicle begins to slide, the the stability control light will system applies the brakes to illuminate steadily.
Page 199: Stability Control
Stability Control PRINCIPLE OF OPERATION WARNINGS this could reduce the operator’s ability WARNINGS to control the vehicle potentially resulting in a loss of vehicle control, Vehicle modifications involving vehicle rollover, personal injury and braking system, aftermarket roof death. If your AdvanceTrac system racks, suspension, steering system, activates, SLOW DOWN.
Page 200: Using Stability Control
Stability Control USING STABILITY CONTROL AdvanceTrac® The system automatically activates when you start your vehicle. The AdvanceTrac system cannot be completely turned off, but the electronic stability control system is disabled when the transmission selector lever is in position R. You can turn off the traction control portion of the system independently.
Page 201: Parking Aids
Parking Aids Note: Keep the sensors, located on the PARKING AID (IF EQUIPPED) bumper or fascia, free from snow, ice and large accumulations of dirt. If the WARNINGS sensors are covered, the system s To help avoid personal injury, accuracy can be affected. Do not clean please read and understand the the sensors with sharp objects.
Page 202 Parking Aids Rear Sensing System The system detects certain objects while the transmission is in R: The rear sensors are only active when • and moving toward a stationary the transmission is in R. As the vehicle object at a speed of 3 mph (5 moves closer to the obstacle, the rate km/h) or less of the audible warning increases.
Page 203: Active Park Assist
Parking Aids • The sensing system reports the obstacle which is closest to the front or rear of the vehicle. For example, if an obstacle is 24 inches (60 centimeters) from the front of the vehicle and, at the same time, an obstacle is only 16 inches (40 centimeters) from the rear of the vehicle, the lower pitched tone sounds.
Page 204 Parking Aids Note: The sensors may not detect • the front bumper or side sensors objects with surfaces that absorb are damaged (i.e. in a collision) or ultrasonic waves. obstructed by a foreign object (i.e. front bumper cover). The system detects an available •...
Page 205 Parking Aids When a suitable space is found, the Note: The system always offers the touch screen displays a message and last detected parking space (i.e. if the a chime sounds. Slow down and stop vehicle detects multiple spaces while when the touch screen displays a you are driving, it offers the last one).
Page 206 Parking Aids When automatic steering is finished, • driving above 6 mph (10 km/h) the touch screen displays a message during automatic steering and a chime sounds, indicating that • turning off the traction control the active park assist process is done. system.
Page 207 Parking Aids The system does not offer a particular space The vehicle is farther than 6.5 ft (2.0 m) from the parking space The vehicle is closer than 16 in. (40 cm) from neighboring parked vehicles The transmission is in R (Reverse); the vehicle must be moving forward to detect a parking space The system does not position the vehicle where I want in the space The vehicle is rolling in the opposite direction of the transmission (i.e.
Page 208: Rear View Camera
Parking Aids During operation, lines appear in the REAR VIEW CAMERA display which represent your vehicle’s EQUIPPED) path and proximity to objects behind the vehicle. WARNINGS The rear view camera system is a reverse aid supplement device that still requires the driver to use it in conjunction with the interior and exterior mirrors for maximum coverage.
Page 209 Parking Aids Note: If the transmission is in R Guidelines and the Centerline (Reverse) and the luggage Note: Active guidelines and fixed compartment is ajar, no rear view guidelines are only available when the camera features are displayed. transmission is in R (Reverse). Note: If the image comes on while the Note: The centerline is only available transmission is not in R (Reverse), have...
Page 210 Parking Aids Active guidelines are only shown with The system uses red, yellow and green fixed guidelines. To use active highlights which appear on top of the guidelines, turn the steering wheel to video image when an object is point the guidelines toward an detected by the reverse sensing intended path.
Page 211 Parking Aids Rear Camera Delay When shifting the transmission out of R (Reverse) and into any gear other than P (Park), the camera image remains in the display until the vehicle speed reaches 5 mph (8 km/h). This occurs when the rear camera delay feature is on, or until a radio button is selected.
Page 212: Cruise Control
Cruise Control Switching Cruise Control On PRINCIPLE OF OPERATION Press and release ON. Cruise control lets you maintain a set The indicator will appear in speed without keeping your foot on the instrument cluster. the accelerator pedal. E71340 Setting a Speed USING CRUISE CONTROL 1.
Page 213: Using Adaptive Cruise Control
Cruise Control Switching Cruise Control Off WARNINGS Adaptive cruise control will not Note: You will erase the set speed if detect pedestrians or objects in you switch the system off. the roadway. Press and release OFF or switch the Adaptive cruise control will not ignition off.
Page 214 Cruise Control Switching the System On Note: When adaptive cruise control is active, the set speed displayed in the Press and release ON. information display may vary slightly from the speedometer. The information display will show the grey indicator light. Following a Vehicle E144529 WARNINGS...
Page 215 Cruise Control The vehicle will maintain a constant distance between the vehicle ahead until: • the vehicle in front of you accelerates to a speed above the set speed • the vehicle in front of you moves out of your lane or out of view •...
Page 216 Cruise Control Adaptive cruise control, distance between vehicle settings Set speed Graphic Time gap, Distance gap Dynamic beha- display, bars seconds vior mph ( km/h) yd (m) indicated between vehicles 62 mph 31 yd (28 m) Sport (100 km/h) 62 mph 43 yd (39 m) Normal (100 km/h)
Page 217 Cruise Control Changing the Set Speed Hilly Condition Usage • Accelerate or brake to the desired Note: An audible alarm will sound and speed, then press and release the system will shut down if it is SET+. applying brakes for an extended period of time.
Page 218 Cruise Control If something hits the front end of your vehicle or damage occurs, the radar-sensing zone may change. This could cause missed or false vehicle detections. See an authorized dealer to have the radar checked for proper coverage and operation. System Not Available Conditions that can cause the system to deactivate or prevent the system...
Page 219 Cruise Control A message displays if something obstructs the radar signals from the sensor. The sensor is located behind a fascia cover near the driver side of the lower grille. The system cannot detect a vehicle ahead and will not function when something obstructs the radar signals.
Page 220 Cruise Control You can manually change from adaptive cruise control to normal cruise control through the information display. The cruise control indicator light replaces the adaptive E71340 cruise control indicator light if you select normal cruise control. The gap setting will not display, the system will not automatically respond to lead vehicles and automatic braking will activate.
Page 221: Driving Aids
Driving Aids Using Driver Alert DRIVER ALERT (IF EQUIPPED) Switching the system on and off WARNING You may switch the system on or off The driver alert system is through the information display by designed to aid you. It is not selecting Settings then Driver Assist intended to replace your attention and then Driver Alert in the menu.
Page 222: Lane Keeping System
Driving Aids Resetting the System You can reset the system by either: • Switching the ignition off and on. • Stopping the vehicle and then opening and closing the driver’s E131358 door. The current assessment of your alertness is within a typical range. LANE KEEPING SYSTEM WARNING The system is designed to aid the...
Page 223 Driving Aids The system is designed to notify you System Settings to stay in your lane through alerts The system has two optional setting from the steering system and menus available. To view or adjust instrument cluster when the front them, select Settings >...
Page 224 Driving Aids Aid only – Provides an assistance System Display steering torque input toward the lane center when an unintended lane departure is detected. E151660 When the system is turned on, an overhead graphic of a vehicle with E165517 lane markings will be displayed in the information display.
Page 225 Driving Aids • the vehicle is in a dynamic Green: Indicates that the system is maneuver available or ready to provide a warning or intervention, on the • the road has no or poor lane indicated side(s). markings in the camera field-of-view Yellow: Indicates that the system is providing or has just provided a lane...
Page 226 Driving Aids Why is the feature not available (line markings are gray) when I can see the lane markings on the road? Camera blockage due to dirt, grime, fog, frost or water on the windshield Driving too close to the vehicle in front of you Transitioning between no lane markings to lane markings or vice versa Standing water on the road Faint lane markings (partial yellow lane markings on concrete roads)
Page 227: Blind Spot Monitor
Driving Aids Note: BLIS is not designed to prevent BLIND SPOT MONITOR contact with other vehicles or objects; or to detect parked vehicles, people, Blind Spot Information System animals or infrastructure (fences, (BLIS®) with Cross Traffic guardrails, trees, etc.). It is designed to Alert (If Equipped) alert the driver to vehicles in the blind...
Page 228 Driving Aids WARNING To help avoid personal injury, NEVER use the cross traffic alert system as a replacement for using the interior and exterior mirrors and looking over your shoulder before backing out of a parking space. Cross traffic alert is not a replacement for careful driving and only an assist.
Page 229 Driving Aids E142441 Note: The alert indicator dims when Zone coverage also decreases when nighttime darkness is detected. parking at shallow angles. Here, the left sensor is mostly obstructed; zone Cross traffic alert also sounds an coverage on that side is severely audible warning and a message limited.
Page 230 Driving Aids Note: It is possible to get a blockage If the blockage is still present after the warning with no blockage present; this key cycle, the system senses again is rare and known as a false blockage that it is blocked after driving in traffic. warning.
Page 231 Driving Aids The following are other situations that System Errors may limit the BLIS: If either system senses a problem with • Certain maneuvering of vehicles the left or right sensor, the BLIS entering and exiting the blind zone. telltale will illuminate and a message •...
Page 232: Collision Warning System
Driving Aids COLLISION WARNING SYSTEM PRINCIPLE OF OPERATION Equipped) WARNINGS This system is designed to be a E156131 supplementary driving aid. It is If it is, a red warning light illuminates not intended to replace the driver’s and an audible warning chime sounds. attention, and judgment, or the need The brake support system assists the to apply the brakes.
Page 233 Driving Aids The warning system sensitivity can be Blocked Sensors adjusted to one of three possible settings by using the information display control. See General Information (page 103). Note: If the system cannot be turned off in a vehicle equipped with MyKey®, See Principle of Operation (page 57).
Page 234 Driving Aids Cause Action The surface of the radar in the grille is Clean the grille surface in front of the dirty or obstructed in some way radar or remove the object causing the obstruction The surface of the radar in the grille is Wait a short time.
Page 235: Steering
Driving Aids If the front end of the vehicle is hit or WARNINGS damaged, the radar sensing zone may Obtain immediate service if a be altered causing missed or false system error is detected. You collision warnings. See your may not notice any difference in the authorized dealer to have your feel of your steering, but a serious collision warning radar checked for...
Page 236: Drive Control
Lincoln Drive Control will respond to your preferences based on what gear position you select. This provides a single location to control multiple systems performance settings. Lincoln Drive Control consists of the following systems: MKZ (CC9)
Page 237 • Normal – Delivers a balanced combination of comfortable, Note: Lincoln Drive Control has controlled ride and confident diagnostic checks that continuously handling. This mode provides an monitor the system to ensure proper engaging drive experience and a operation.
Page 238: Load Carrying
Load Carrying the following terms for LOAD LIMIT determining your vehicle’s weight ratings, with or without a trailer, Vehicle Loading - with and from the vehicle’s Tire Label or without a Trailer Safety Compliance Certification This section will guide you in the Label: proper loading of your vehicle, Base Curb Weight - is the weight...
Page 239 Load Carrying WARNING The appropriate loading capacity of your vehicle can be limited either by volume capacity (how much space is available) or by payload capacity (how much weight the vehicle should carry). Once you have reached the maximum payload of your vehicle, do not add more cargo, even if there is space available.
Page 240: Towing
Load Carrying E142517 CARGO E143817 GAWR (Gross Axle Weight Cargo Weight - includes all Rating) - is the maximum weight added to the Base Curb allowable weight that can be Weight, including cargo and carried by a single axle (front or optional equipment.
Page 241: Towing
Load Carrying Note: For trailer towing information refer to the RV and Trailer Towing Guide available at an authorized dealer. E143818 Safety Compliance Certification GVW (Gross Vehicle Weight) - Label. The label shall be affixed is the Vehicle Curb Weight, plus to either the door hinge pillar, cargo, plus passengers.
Page 242: Towing
Load Carrying E142524 WARNING Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury. E143819 GCWR (Gross Combined GCW (Gross Combined Weight) Weight Rating) - is the maximum - is the Gross Vehicle Weight plus...
Page 243 Load Carrying for operation at Gross Vehicle Examples: For a 5000 pound Weight Rating, not at Gross (2268 kilogram) conventional Combined Weight Rating.) trailer, multiply 5000 by 0.10 and Separate functional brakes should 0.15 to obtain a proper tongue be used for safe control of towed load range of 500 to 750 pounds vehicles and for trailers where the (227 to 340 kilograms).
Page 244: Towing
Load Carrying 2. Determine the combined *Suppose your vehicle has a weight of the driver and 1400-pound (635-kilogram) cargo passengers that will be riding and luggage capacity. You decide in your vehicle. to go golfing. Is there enough load capacity to carry you, four of your 3.
Page 245 Load Carrying metric units, the calculation would be: 635 kilograms - (2 x 99 kilograms) - (12 x 45 kilograms) = 635 - 198 - 540 = -103 kilograms. You will need to reduce the load weight by at least 240 pounds (104 kilograms).
Page 246: Towing
Towing We recommend the use of a wheel lift TOWING A TRAILER and dollies or flatbed equipment to tow your vehicle. Do not tow with a WARNING slingbelt. Ford Motor Company has Never tow a trailer with an MKZ not approved a slingbelt towing Hybrid.
Page 247: Towing The Vehicle On Four Wheels
Towing Follow these guidelines if you have a TOWING THE VEHICLE ON need for recreational (RV) towing. An FOUR WHEELS example of recreational towing would be towing your vehicle behind a Emergency Towing motorhome. These guidelines are designed to ensure that your In the event your vehicle becomes transmission is not damaged.
Page 248 Towing • Place the vehicle in Neutral Tow mode by doing the following: • Put the ignition in accessory mode (ignition on, engine off). See Keyless Starting (page 161). • Select Neutral Tow in the information display. • When prompted by the information display, press the brake pedal and select Neutral on the transmission.
Page 249: Driving Hints
Driving Hints • Keep the tires properly inflated and BREAKING-IN use only the recommended size. You need to break in new tires for • Use the recommended engine oil. approximately 300 miles (480 • Perform all regularly scheduled kilometers). During this time, your maintenance.
Page 250: Floor Mats
Driving Hints If driving through deep or standing FLOOR MATS water is unavoidable, proceed very slowly. Never drive through water that is higher than the bottom of the wheel rims (for cars) or the bottom of the hubs (for trucks). E142666 WARNINGS Always use floor mats that are...
Page 251 Driving Hints WARNINGS Never place floor mats or any other covering in the vehicle foot well that cannot be properly secured to prevent them from moving and interfering with the pedals or the ability to control the vehicle. Never place floor mats or any other covering on top of already installed floor mats.
Page 252: Roadside Emergencies
Vehicles Sold In The U.S.: recoveries. Getting Roadside Assistance • towing — Ford and Lincoln eligible To fully assist you should you have a vehicles towed to an authorized vehicle concern Ford Motor Company dealer within 35 miles (56 km) of...
Page 253: Hazard Warning Flashers
35 miles (56 km). running, the battery will lose charge. To obtain reimbursement information, There may be insufficient power to U.S. Lincoln vehicle customers call restart your vehicle. 1-800-521-4140. Customers will be asked to submit their original receipts.
Page 254 Roadside Emergencies Do not attempt to push-start your 2. Check all battery terminals and automatic transmission vehicle. remove any excessive corrosion Automatic transmissions do not have before you attach the battery push-start capability. Attempting to cables. Ensure that vent caps are push-start a vehicle with an tight and level.
Page 255 Roadside Emergencies E155827 A. Negative prong (–) B. Positive prong (+) Note: In the illustration, the vehicle on the bottom is used to designate the assisting (boosting) battery. Note: Remove the red cap from the positive prong (B) on your vehicle before connecting the cables.
Page 256 Roadside Emergencies WARNING Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped. A spark may cause an explosion of the gases that surround the battery. Ensure that the cables are clear of fan blades, belts, moving parts of both engines, or any fuel delivery system parts.
Page 257: Collision, Damage Or Fire Event
Roadside Emergencies COLLISION, DAMAGE OR FIRE EVENT Guidance for Ford Motor Company Electric and Hybrid- Electric Vehicles Equipped With High Voltage Batteries (Vehicle Owner/Operator/General Public) Electric and Hybrid-Electric Vehicle Considerations In the event of damage or fire involving an electric vehicle (EV) or hybrid-electric vehicle (HEV): •...
Page 258 Roadside Emergencies Always Vehicle Information and General Safety Practices • Call 911 if assistance is needed and advise that an electric or • Know the make and model of your hybrid-electric vehicle is involved. vehicle. • Do not touch exposed electrical •...
Page 259: Post-Crash Alert System
Roadside Emergencies Post-Incident POST-CRASH ALERT SYSTEM • Do not store a severely damaged vehicle with a lithium-ion battery The system flashes the turn signal inside a structure or within 50 feet lamps and sounds the horn (15 meters) of any structure or (intermittently) in the event of a vehicle.
Page 260: Customer Assistance
In Canada: vehicle to the authorized dealer. Repairs will be made using Ford or Mailing address Motorcraft parts, or remanufactured Lincoln Customer Relationship Centre or other parts that are authorized by Ford Motor Company of Canada, Ford. Limited P.O. Box 2000...
Page 261: In California (U.s. Only)
Customer Assistance 1. Contact your Sales Representative handling procedure is not required or Service Advisor at your prior to enforcing state created rights selling/servicing authorized dealer. or other rights which are independent of the Magnuson-Moss Warranty Act 2. If your inquiry or concern remains or state replacement or repurchase unresolved, contact the Sales laws.
Page 262: The Better Business Bureau (Bbb) Auto Line Program (U.s. Only)
Customer Assistance 2. Four or more repair attempts are THE BETTER BUSINESS made on the same nonconformity BUREAU (BBB) AUTO LINE (a defect or condition that PROGRAM (U.S. ONLY) substantially impairs the use, value or safety of the vehicle) OR Your satisfaction is important to Ford 3.
Page 263: Utilizing The Mediation/Arbitration Program (Canada Only)
Customer Assistance in the court action. Should you choose UTILIZING THE to accept the BBB AUTO LINE MEDIATION/ARBITRATION decision, Ford is then bound by the PROGRAM (CANADA ONLY) decision, and must comply with the decision within 30 days of receipt of For vehicles delivered to authorized your acceptance letter.
Page 264: Getting Assistance Outside The U.s. And Canada
Customer Assistance CAMVAP services are available in all If your vehicle must be serviced while Canadian territories and provinces. you are traveling or living in For more information, without charge Asia-Pacific Region, Sub-Saharan or obligation, call your CAMVAP Africa, U.S. Virgin Islands, Central Provincial Administrator directly at America, the Caribbean, and Israel, 1-800-207-0685 or visit...
Page 265: Ordering Additional Owner's Literature
Customer Assistance FORD MOTOR COMPANY If you are in another foreign country, FORD EXPORT OPERATIONS & contact the nearest authorized dealer. GLOBAL INITIATIVES In the event your inquiry is unresolved, Customer Relationship Center communicate your concern with the 1555 Fairlane Drive dealership’s Sales Manager, Service Fairlane Business Park #3 Manager or Customer Relations...
Page 266: Reporting Safety Defects (U.s. Only)
Customer Assistance Obtaining a French Owner’s If NHTSA receives similar complaints, Manual it may open an investigation, and if it finds that a safety defect exists in a French Owner’s Manual can be group of vehicles, it may order a recall obtained from your authorized dealer and remedy campaign.
Page 267: Fuses
Fuses CHANGING A FUSE Fuses WARNING E142430 Always replace a fuse with one If electrical components in the vehicle that has the specified amperage are not working, a fuse may have rating. Using a fuse with a higher blown. Blown fuses are identified by amperage rating can cause severe a broken wire within the fuse.
Page 268: Fuse Specification Chart
Fuses The power distribution box is in the FUSE SPECIFICATION engine compartment. It has CHART high-current fuses that protect your vehicle's main electrical systems from Power Distribution Box overloads. WARNINGS If you disconnect and reconnect the battery, you will need to reset some Always disconnect the battery features.
Page 269 Fuses Fuse or relay Fuse amp rating Protected components number Not used (spare) Not used Autowipers Blower motor relay Power point 3 - Back of console Not used Powertrain control module - vehicle power 1 Powertrain control module - vehicle power 2 Powertrain control module relay Power point 1 - driver front...
Page 270 Fuses Fuse or relay Fuse amp rating Protected components number Run/start electronic power assist steering Run/start lighting Run/start hybrid powertrain control module Not used Run/start: Blind spot information system, Rear view camera, Adaptive cruise control, Heads-up display, Shifter Not used Run/start anti-lock brake system Run/start powertrain control module Not used...
Page 271 Fuses Fuse or relay Fuse amp rating Protected components number Vacuum pump #2 relay Fuel pump relay Horn relay Not used Not used Not used Vacuum pump monitor Not used (spare) Brake on/off switch Horn Not used (spare) Not used Hybrid content vehicle power 1 Hybrid content vehicle power 2 Power seats...
Page 272 Fuses Power Distribution Box - Bottom There are fuses located on the bottom of the fuse box. To access the bottom of the fuse box, do the following: 1. Release the two latches, located on both sides of the fuse box. 2.
Page 273 Fuses E144949 Fuse or relay Fuse amp rating Protected components number Fuel pump feed Not used Not used Vacuum pump relay PWM fan Not used Body control module 1 Not used Not used MKZ (CC9)
Page 274 Fuses Fuse or relay Fuse amp rating Protected components number Front heated seat Not used Body control module 2 Heated rear window Anti-lock brake system valves Passenger seat Not used Panoramic roof #1 Rear climate controlled seats Driver seat module Not used iShifter Front climate controlled seats...
Page 275 Fuses Fuse or relay Fuse amp rating Protected components number Not used Panoramic roof #2 M-type fuse J-type fuse Passenger Compartment Fuse Panel The fuse panel is under the instrument panel to the left of the steering column. E145984 The fuses are coded as follows: MKZ (CC9)
Page 276 Fuses Fuse or relay Fuse amp rating Protected components number Lighting (ambient, glovebox, vanity, dome, trunk) Memory seats, Lumbar, Power mirror 7.5A Driver door unlock Not used (spare) Subwoofer amplifier, THX amplifier Not used (spare) Not used (spare) Not used (spare) Not used (spare) Power trunk logic, Keypad Not used (spare)
Page 277 Fuses Fuse or relay Fuse amp rating Protected components number Passenger airbag disabled indicator, Transmission range Adaptive headlamps Humidity and in-car temperature, Rear climate seats Occupant classification sensor Delayed accessory (power inverter logic, moonroof logic) Central lock/unlock Driver door (window, mirror) Front passenger door (window, mirror) Moonroof THX amplifier...
Page 278 Fuses Fuse or relay Fuse amp rating Protected components number Continuous control damping suspen- sion, Auto-dimming rear view mirror Heated steering wheel Rear window shade Micro fuse Dual micro fuse MKZ (CC9)
Page 279: Maintenance
Maintenance • Do not work on a vehicle with the GENERAL INFORMATION engine running in an enclosed space, unless you are sure you Have your vehicle serviced regularly have enough ventilation. to help maintain its roadworthiness and resale value. There is a large •...
Page 280: Opening And Closing The Hood
Lincoln badge. Note: Do not attempt to service any of the high-voltage components or 3. Release the hood latch by pushing wiring.
Page 281 Maintenance E146046 Engine coolant reservoir cap Engine oil filler cap Engine air cleaner cover Brake fluid reservoir cap Power distribution box Inverter system controller Inverter system controller coolant reservoir cap Engine oil dipstick Windshield washer fluid reservoir cap MKZ (CC9)
Page 282: Engine Oil Dipstick
Maintenance Note: Do not add oil further than the ENGINE OIL DIPSTICK MAX mark. Oil levels above the MAX mark may cause engine damage. E169062 E142732 Only use oils certified for gasoline engines by the American Petroleum Institute (API). An oil with this trademark symbol conforms to the ENGINE OIL CHECK current engine and emission system...
Page 283: Engine Coolant Check
Maintenance Note: For best results, coolant ENGINE COOLANT CHECK concentration should be tested with a refractometer such as Rotunda tool Engine Coolant and Inverter 300-ROB75240 available from your System Controller Coolant dealer. Ford does not recommend the Your vehicle is equipped with two use of hydrometers or coolant test separate cooling systems.
Page 284 Maintenance Note: For best results, coolant Note: Do not use stop leak pellets, concentration should be tested with a cooling system sealants, or additives refractometer such as Rotunda tool as they can cause damage to the 300-ROB75240 available from your cooling or heating systems.
Page 285 Maintenance • Do not mix different colors or types • Do not use alcohol, methanol, of coolant in your vehicle. Make brine or any engine coolants mixed sure the correct coolant is used. with alcohol or methanol Mixing of coolants may harm your antifreeze (coolant).
Page 286 Maintenance Adding Inverter System Severe Climates Controller Coolant If you drive in extremely cold climates: 1. Open the inverter system • It may be necessary to have an controller coolant reservoir cap. authorized Ford dealer increase the coolant concentration above 2.
Page 287 Maintenance What You Should Know About Once the engine temperature cools, Fail-Safe Cooling the engine can be re-started. Take your vehicle to an authorized dealer If the engine coolant supply is as soon as possible to minimize depleted, this feature allows the engine damage.
Page 288: Automatic Transmission Fluid Check
Maintenance You have limited engine power when Have an authorized dealer check and in the fail-safe mode, so drive the change the transmission fluid at the vehicle with caution. The vehicle will correct service interval. See not be able to maintain high-speed Scheduled Maintenance (page 444).
Page 289: Fuel Filter
Maintenance FUEL FILTER CHANGING THE 12V BATTERY Your vehicle is equipped with a lifetime fuel filter that is integrated WARNINGS with the fuel tank. Regular Batteries normally produce maintenance or replacement is not explosive gases which can cause needed. personal injury. Therefore, do not allow flames, sparks or lighted WASHER FLUID CHECK substances to come near the battery.
Page 290 Maintenance Note: If your battery has a If you see any corrosion on the battery cover/shield, make sure it is reinstalled or terminals, remove the cables from after the battery has been cleaned or the terminals and clean with a wire replaced.
Page 291: Checking The Wiper Blades
Maintenance 5. Run the engine until it reaches Note: It is recommended that the normal operating temperature. negative battery cable terminal be While the engine is warming up, disconnected from the battery if you complete the following: Reset the plan to store your vehicle for an clock.
Page 292: Changing The Engine Air Filter
Maintenance When changing the air filter element, use only the air filter element listed. See Capacities and Specifications (page 330). Change the air filter element at the proper interval. See Scheduled Maintenance (page 444). Note: Failure to use the correct air filter element may result in severe engine E129990 damage.
Page 293: Adjusting The Headlamps
Maintenance 6. Install the air cleaner cover. Vertical Aim Adjustment Procedure 7. Tighten the 5 bolts to the air cleaner cover. 1. Park the vehicle directly in front of a wall or screen on a level surface, approximately 25 feet (7.6 meters) ADJUSTING THE away.
Page 294: Changing A Bulb
Maintenance thin film of mist can form on the interior of the lens. The thin mist eventually clears and exits through the vents during normal operation. Clearing time may take as long as 48 hours under dry weather conditions. Examples of acceptable condensation are: •...
Page 295: Bulb Specification Chart
Maintenance sure they have the proper lamp BULB SPECIFICATION performance, light brightness, light CHART pattern, and safe visibility. The correct bulbs will not damage the lamp Replacement bulbs are specified in assembly or void the lamp assembly the chart below. Headlamp bulbs warranty and will provide quality bulb must be marked with an authorized illumination time.
Page 296: Vehicle Care
Vehicle Care Motorcraft Ultra-Clear Spray Glass GENERAL INFORMATION Cleaner (ZC-23) Your Ford or Lincoln authorized dealer Motorcraft Vinyl Cleaner (Canada has many quality products available only) (CXC-93) to clean your vehicle and protect its Motorcraft Wheel and Tire Cleaner finishes.
Page 297: Repairing Minor Paint Damage
Vehicle Care Stripes or Graphics (if Underbody equipped) Flush the complete underside of your vehicle frequently. Keep body and Do not use a commercial or high-pressure wand on the surface or door drain holes free from packed dirt. edge of stripes and graphics. This can Cleaning Plastic Exterior Parts cause damage to the film and cause the edge of the film to peel away from...
Page 298: Cleaning The Engine
Vehicle Care When washing and waxing, park your When washing: vehicle in a shaded area out of direct • Take care when using a power sunlight. Always wash your vehicle washer to clean the engine. The before applying wax. high-pressure fluid could penetrate the sealed parts and cause •...
Page 299: Cleaning The Interior
Vehicle Care To clean these items, follow these CLEANING THE INTERIOR tips: • You can clean the windows with a WARNINGS non-abrasive cleaner such as Do not use cleaning solvents, Motorcraft Ultra-Clear Spray Glass bleach or dye on the vehicle’s Cleaner.
Page 300: Cleaning The Instrument Panel And Instrument Cluster Lens
Vehicle Care If a staining liquid like coffee or juice CLEANING THE has been spilled on the instrument INSTRUMENT PANEL AND panel or on interior trim surfaces, INSTRUMENT CLUSTER clean as follows: LENS 1. Wipe up spilled liquid using a clean, white, cotton cloth.
Page 301: Cleaning The Alloy Wheels
Vehicle Care If the leather cannot be completely Note: Industrial-strength or cleaned using a mild soap and water heavy-duty cleaners in combination solution, the leather may be cleaned with brush agitation to remove brake using a commercially available leather dust and dirt, could wear away the cleaning product designed for clear coat finish over a period time.
Page 302: Vehicle Storage
Vehicle Care • Cover chrome and stainless steel VEHICLE STORAGE parts with a thick coat of auto wax to prevent discoloration. Re-wax If you plan on storing your vehicle for as necessary when your vehicle is an extended period of time (30 days washed.
Page 303 Vehicle Care Tires Note: During extended periods of vehicle storage (30 days or more), fuel • Maintain recommended air may deteriorate due to oxidation. Add pressure. a quality gas stabilizer product to your vehicle's fuel system whenever actual Miscellaneous or expected storage periods exceed 30 days.
Page 304 Vehicle Care • Check fluid levels (including coolant, oil and gas) to make sure there are no leaks, and fluids are at recommended levels. • If the battery was removed, clean the battery cable ends and inspect. Contact your authorized dealer if you have any concerns or issues.
Page 305: Wheels And Tires
Wheels and Tires TEMPORARY MOBILITY KIT Note: The temporary mobility kit sealant compound in the canister is to be used for one tire only. See your Ford authorized dealer for additional replacement sealant canisters. The kit is located in the spare tire well in the trunk.
Page 306 Wheels and Tires General Information Tips for Use of the Kit Read the following list of tips to WARNING ensure safe operation of the kit: Failure to follow these guidelines • Before operating the kit, make sure could result in an increased risk your vehicle is safely off the road of loss of vehicle control, injury or and away from moving traffic.
Page 307 Wheels and Tires • Only use the sealing compound • In the first stage, the tire will be before the use by date. The use by reinflated with a sealing date is on the lower right hand compound and air. After the tire corner of the label located on the has been reinflated, you will need sealant canister (bottle).
Page 308 Wheels and Tires Do not remove any foreign object that has pierced the tire. If a puncture is located in the tire sidewall, stop and call roadside assistance. 1. Remove the valve cap from the tire valve. 2. Unwrap the clear tube from the compressor housing.
Page 309 Wheels and Tires 9. When the recommended tire Check the air pressure of your tires as pressure is reached, turn off the kit follows: by pressing the on button; 1. Remove the valve cap from the tire disconnect the kit from the tire valve.
Page 310 Wheels and Tires What to do after the Tire has Removal of the sealant canister been Sealed from the kit After using the kit to seal your tire, you will need to replace the sealant canister and clear tube (hose). Sealing compound and spare parts can be obtained and replaced at an authorized Ford Motor Company...
Page 311: Tire Pressure Monitoring System
Wheels and Tires Installation of the sealant canister 3. Wrap the clear tube around the to the kit compressor housing. Note: If you experience any difficulties with the removal or installation of the sealant canister, consult your Ford Motor Company authorized dealer for assistance.
Page 312 Wheels and Tires Each tire, including the spare Your vehicle has also been equipped (if provided), should be with a TPMS malfunction indicator to checked monthly when cold indicate when the system is not and inflated to the inflation pressure operating properly.
Page 313 Wheels and Tires Changing Tires with a Tire Once the light is illuminated, your tires Pressure Monitoring System are under-inflated and need to be inflated to the manufacturer’s recommended tire pressure. Even if the light turns on and a short time later turns off, your tire pressure still needs to be checked.
Page 314 Wheels and Tires Low tire pressure Possible cause Customer action required warning light Solid warning Tire(s) under-inflated 1. Make sure tires are at the proper light pressure. See Inflating your tires in this chapter. 2. After inflating your tires to the manufacturer’s recom- mended pressure as shown on the Tire Label (located on the edge of driver’s door or the B-Pillar), the...
Page 315: Tire Care
Wheels and Tires When Inflating your Tires the road tires. If any tire is under-inflated, carefully drive the When putting air into your tires (such vehicle to the nearest location where as at a gas station or in your garage), air can be added to the tires.
Page 316 Wheels and Tires Tire Quality Grades apply to new Traction AA A B C pneumatic passenger car tires. WARNING They do not apply to deep tread, winter-type snow tires, The traction grade assigned space-saver or temporary use to this tire is based on spare tires, light truck or LT type straight-ahead braking traction tires, tires with nominal rim...
Page 317 Wheels and Tires test wheel. Sustained high • Extra load: A class of P-metric temperature can cause the or Metric tires designed to carry material of the tire to degenerate a heavier maximum load at 41 and reduce tire life, and excessive psi [43 psi (2.9 bar) for Metric temperature can lead to sudden tires].
Page 318 Wheels and Tires • Tread area of the tire: Area of Information on P Type Tires the perimeter of the tire that contacts the road when mounted on the vehicle. • Rim: The metal support (wheel) for a tire or a tire and tube assembly upon which the tire beads are seated.
Page 319 Wheels and Tires B. 215: Indicates the nominal Note: You may not find this width of the tire in millimeters information on all tires because it from sidewall edge to sidewall is not required by federal law. edge. In general, the larger the number, the wider the tire.
Page 320 Wheels and Tires the last four numbers represent • Treadwear The treadwear the week and year the tire was grade is a comparative rating built. For example, the numbers based on the wear rate of the 317 mean the 31st week of 1997. tire when tested under After 2000 the numbers go to four controlled conditions on a...
Page 321 Wheels and Tires the Safety Compliance LT type tires have some additional Certification Label (affixed to information beyond those of P either the door hinge pillar, type tires; these differences are door-latch post, or the door edge described below. that meets the door-latch post, A.
Page 322 Wheels and Tires C. 80: Indicates the aspect ratio which gives the tire's ratio of height to width. Numbers of 70 or lower indicate a short sidewall. D. D: Indicates a diagonal type tire. R: Indicates a radial type tire. E.
Page 323 Wheels and Tires You are strongly urged to buy a (affixed to either the door hinge reliable tire pressure gauge, as pillar, door-latch post, or the door automatic service station gauges edge that meets the door-latch may be inaccurate. Ford post, next to the driver's seating recommends the use of a digital position), or Tire Label which is...
Page 324 Wheels and Tires When weather temperature 3. Add enough air to reach the changes occur, tire inflation recommended air pressure. pressures also change. A 10°F Note: If you overfill the tire, release (6°C) temperature drop can air by pressing on the metal stem cause a corresponding drop of 1 in the center of the valve.
Page 325 Wheels and Tires Inspecting Your Tires and Tire Wear Wheel Valve Stems Periodically inspect the tire treads for uneven or excessive wear and remove objects such as stones, nails or glass that may be wedged in the tread grooves. Check the tire and valve stems for holes, cracks, or cuts that may permit air leakage and repair or replace the...
Page 326 Wheels and Tires or suspected have the tire describes the fundamental inspected by a tire professional. characteristics of the tire and also Tires can be damaged during provides a U.S. DOT Tire off-road use, so inspection after Identification Number for safety off-road use is also standard certification and in case recommended.
Page 327 Wheels and Tires WARNINGS WARNINGS may be found on either the Safety When inflating the tire for Compliance Certification Label mounting pressures up to 20 psi (affixed to either the door hinge (1.38 bar) greater than the pillar, door-latch post, or the door maximum pressure on the tire edge that meets the door-latch sidewall, the following...
Page 328 Wheels and Tires Important: Remember to replace Driving habits have a great deal to the wheel valve stems when the do with your tire mileage and road tires are replaced on your safety. vehicle • Observe posted speed limits It is recommended that the two •...
Page 329 Wheels and Tires Tire and Wheel Alignment Note: Your vehicle may be equipped with a dissimilar spare A bad jolt from hitting a curb or wheel and tire assembly. A pothole can cause the front end dissimilar spare wheel and tire of your vehicle to become assembly is defined as a spare misaligned or cause damage to...
Page 330: Using Snow Chains
Wheels and Tires All vehicles with directional tires is affected by tire wear and (front tires on the left side of the environmental conditions. If you diagram) must drive in those conditions, Ford recommends using Mud and Snow (M+S, M/S), All-season or Snow tires.
Page 331: Technical Specifications
Wheels and Tires TECHNICAL SPECIFICATIONS Wheel Lug Nut Torque Specifications WARNING When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mounting surfaces of the wheel or the surface of the wheel hub, brake drum or brake disc that contacts the wheel. Make sure that any fasteners that attach the rotor to the hub are secured so they do not interfere with the mounting surfaces of the wheel.
Page 332: Capacities And Specifications
Capacities and Specifications ENGINE SPECIFICATIONS Engine 2.0L ATK iVCT Engine Cubic inches Required fuel Minimum 87 octane Firing order 1-3-4-2 Ignition system Coil on plug (COP) Compression 12.3:1 ratio Spark plug gap 0.051 in. ± 0.002 in. (1.3 mm ± 0.05 mm) MKZ (CC9)
Page 333: Motorcraft Parts
Capacities and Specifications MOTORCRAFT PARTS Component 2.0L ATK iVCT Engine FA-1911 Air filter element FL-910-S Oil filter Battery BXT-96R-500 BXT-96R-590 SP-531 Spark plugs Cabin air filter FP-71 Seat filter FS-104 Windshield wiper blade WW-2200 (driver side) WW-1900 (passenger side) Failure to use the correct air filter element may result in severe engine damage. The customer warranty may be void for any damage to the engine if the correct air filter element is not used.
Page 334: Vehicle Identification Number
Capacities and Specifications VEHICLE IDENTIFICATION NUMBER The vehicle identification number is located on the left-hand side of the instrument panel. E142477 World manufacturer identifier Brake system, Gross Vehicle Weight Rating, Restraint Devices and their locations Make, vehicle line, series, body type Engine type E142476 Check digit...
Page 335: Vehicle Certification Label
Capacities and Specifications VEHICLE CERTIFICATION TRANSMISSION CODE LABEL DESIGNATION E167469 E167814 The National Highway Traffic Safety The transmission code is on the Administration Regulations require Safety Compliance Certification that a Safety Compliance Certification Label. The following table shows the Label be affixed to a vehicle and transmission code along with the prescribe where the Safety transmission description.
Page 336 Capacities and Specifications Description Code Electronic continuously variable transmission (ECVT), automatic, power split, shift by wire MKZ (CC9)
Page 337: Technical Specifications
Capacities and Specifications TECHNICAL SPECIFICATIONS Item Capacity Ford part name or Ford part number / equivalent Ford specification Between MIN and Motorcraft DOT PM-20/ Brake fluid MAX on reservoir 4 LV High WSS-M6C65-A2 Performance and ISO 4925 Class Brake Fluid Hinges, latches, Not applicable Multi-Purpose...
Page 338 Capacities and Specifications Item Capacity Ford part name or Ford part number / equivalent Ford specification Premium Quality Windshield Washer Fluid (Canada) Hybrid fuel tank 13.5 gal (51.1L) Not applicable Not applicable 1.39 lb (0.63 kg) Motorcraft R- YN-19 (US), A/C Refrigerant 134a Refrigerant CYN-16-R (Canada)
Page 339 Capacities and Specifications Item Capacity Ford part name or Ford part number / equivalent Ford specification /WSH-M17B19-A A/C Refrigerant 5.2 oz (153 ml) Motorcraft PAG YN-32/WSS- Refrigerant M2C31-B2 Compressor Oil Compressor Oil Use only Motorcraft DOT 4 LV High Performance Brake Fluid or equivalent meeting WSS-M6C65-A2 and ISO 4925 Class 6.
Page 340: Accessories
• Car cover* accessories. • Wheel locks Lincoln Motor Company will warrant • Bumper mounted parking sensor* your vehicle through the warranty that • Locking fuel plug for capless fuel provides the greatest benefit: system •...
Page 341 • When adding accessories, equipment, passengers and • If you or an authorized Lincoln luggage to your vehicle, do not dealer add any non-Lincoln exceed the total weight capacity custom electrical or electronic...
Page 342: Plan (Esp)
U.S. and Canada. It is SERVICE PLANS (U.S. Only) the only extended service plan authorized and backed by Ford Motor More than 32 million Ford and Lincoln Company. owners have discovered the powerful protection of Ford Extended Service That means you get: Plan.
Page 343 Transferable Coverage Replenishment Contact your selling authorized Ford If you sell your vehicle before your or Lincoln dealership today so they Ford Extended Service Plan coverage can customize a Ford Extended expires, you can transfer any Service Plan that fits your driving remaining coverage to the new owner.
Page 344 Ford Extended authorized Ford Motor Company Service Plan. Ford Extended Service dealers. The Lincoln Maintenance Plan is the only service contract Protection Plan is honored at backed by Ford Motor Company of authorized Lincoln dealers.
Page 345: Mylincoln Touch
MyLincoln Touch GENERAL INFORMATION WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
Page 346 MyLincoln Touch Home Information Entertainment • Emergency This system uses a four-corner strategy to provide quick access to • Street Address several vehicle features and settings. • Intersection The touchscreen provides easy • City Center interaction with your cellular phone, multimedia, climate control and •...
Page 347 MyLincoln Touch Using the Touch-Sensitive HOME Controls on Your System Press to access your home E142613 screen. Depending on your To turn a feature on and off, just touch vehicle’s option package and the graphic with your finger. To get the software, your screens may vary in best performance from the appearance from the descriptions in...
Page 348 MyLincoln Touch • Eject: Eject a CD from the Times are subject to change due to entertainment system. holidays. • SOURCE: Touch the word Safety Information repeatedly to see all available media modes. The screen does not WARNING change, but you see the media Driving while distracted can change in the lower left status bar.
Page 349 MyLincoln Touch Speed-restricted Features • Do not leave playing devices in your vehicle during extreme Some features of this system may be conditions as it could cause them too difficult to use while your vehicle damage. See your device's user is moving so they are restricted from guide for further information.
Page 350 MyLincoln Touch Restricted features Videos, Photos and Playing video Graphics Editing the screen's wallpaper or adding new wall- paper Text Messages Composing text messages Viewing received text messages Editing preset text messages Navigation Using the keyboard to enter a destination Demo navigation route Adding or editing Address Book entries or Avoid Areas...
Page 351 MyLincoln Touch access the information independently information, see the sections on 911 of Ford Motor Company and Ford of Assist, Vehicle Health Report, and Canada. For further privacy Traffic, Directions and Information. Accessing and Adjusting Modes Through Your Vehicle Information Display E145459 •...
Page 352 MyLincoln Touch Using Voice Recognition Entertainment E142611 This system helps you control many features using voice commands. This Phone allows you to keep your hands on the E142609 wheel and focus on what is in front of Navigation you. The system provides feedback through audible tones, prompts, E142610 questions and spoken confirmations...
Page 353 MyLincoln Touch • Speak naturally, without long These commands can be said at any pauses between words. time during a voice session • At any time, you can interrupt the "Next page" system while it is speaking by pressing the voice icon. "Previous page"...
Page 354 MyLincoln Touch • Interaction Mode: Novice mode Available voice commands provides detailed interaction and "Voice instructions list of guidance while the advanced commands" mode has less audible interaction and more tone prompts. "Voice settings list of commands" • Confirmation Prompts: The "Help"...
Page 355 MyLincoln Touch For example, you can choose from the following on the Navigation home Voice settings using voice screen: commands • My Home "Confirmation prompts off" • Favorites "Confirmation prompts on" • Previous Destinations "Interaction mode advanced" • Point of Interest (POI) •...
Page 356 MyLincoln Touch Some of the voice commands that are available while viewing this screen Points of interest or POI are: "Change search area" Street address "Change state" "Enter house number" "Destination <POI category name>" "Change house number" "Search by category" "Enter street name"...
Page 357: Settings
MyLincoln Touch The dual mode feature is also Intersection available when the voice system "Change city" displays a list of items to pick from during a voice session, where you "Enter state" would be able to touch the line item or say "Line 2".
Page 358 MyLincoln Touch Display Under this menu, you can set your clock, access and adjust E142607 You can adjust the touchscreen the display, sound and display through the touchscreen or by vehicle settings as well as access pressing the voice button on your settings for specific modes or the help steering wheel controls and when feature.
Page 359 MyLincoln Touch Uploading Photos for Your Home Sound Screen Wallpaper Set Balance and Fade Note: You cannot load photos directly from your camera. You must access the photos either from your USB mass storage device or from an SD card. THX Deep Note Demo Note: Photographs with extremely Occupancy Mode...
Page 360 MyLincoln Touch To turn the feature on or off, press the Enable Valet Mode power button. Note: If the system locks, and you need to reset the PIN, enter 3681 and Vehicle Health Report the system unlocks. Turn Automatic Reminders on and Valet mode allows you to lock the off and set the mileage interval at system.
Page 361 MyLincoln Touch System System Prompt Volume Adjust the volume of voice prompts from the system. Touch Screen Button Select to have the system beep to confirm choices Beep made through the touchscreen. Touch Panel Button Select to have the system beep to confirm button Beep choices made through the climate or audio system.
Page 362 MyLincoln Touch Voice control Phone Candidate Lists Candidate lists are possible results from your voice commands. The system simply makes a best guess at your request with these turned off. Voice Control Volume This allows you to adjust the system’s voice volume level.
Page 363 MyLincoln Touch Media player Gracenote Database Info This allows you to view the version level of the Gracenote Database. Gracenote Mgmt With this feature on, the Gracenote Database supplies metadata information for your music files. This overrides information from your device. This feature defaults to off.
Page 364 MyLincoln Touch Navigation Have the system automatically fill-in State/Province information. Traffic Preferences Have the system display areas where roadwork occurs. Have the system display incident icons. Have the system display areas where difficult driving conditions may occur. Have the system display areas where snow and ice on the road may occur.
Page 365 MyLincoln Touch Phone 911 Assist Turn on or turn off the 911 Assist feature. See Information (page 400). Phone Ringer Select the type of notification for phone calls - ring tone, beep, text to speech, or have it be silent. Text Message Notifica- Select the type of notification for text messages - tion...
Page 366 MyLincoln Touch Wi-fi Wi-Fi Settings Wi-Fi Network (Client) Mode turns the Wi-Fi feature on and off in your vehicle. Make sure you turn it on for connectivity purposes. Choose a Wireless Network allows you to use a previously stored wireless network. You can categorize by alphabetical listing, priority and signal strength.
Page 367 MyLincoln Touch Wi-fi USB Mobile Broadband Instead of using Wi-Fi, your system can also use a USB mobile broadband connection to access the internet. (You must turn on your mobile broadband device on your personal computer before connecting it to the system.) This screen allows you to set up what is your typical area for your USB mobile broadband connection.
Page 368 MyLincoln Touch Help Where Am I? View your vehicle's current location, if your vehicle is equipped with navigation. If your vehicle is not equipped with navigation, you do not see this button. System Information Touchscreen system serial number Your vehicle identification number (VIN) Touchscreen system software version Navigation system version Map database version...
Page 369: Entertainment
MyLincoln Touch ENTERTAINMENT E161892 AM 1 and AM AST FM 1, FM 2 and FM AST SIRIUS Touch this button to scroll down for more options, such as SD Card, BT Stereo and A/V In These buttons change with the media mode you are in. Radio memory presets and CD controls.
Page 370 MyLincoln Touch Press the voice icon on the "BROWSE" steering wheel. When E142599 prompted, you can say: "USB" "Help" "BROWSE" within devices This command is only usable if you "Browse" have an active subscription to Sirius satellite radio. "Browse <league> games" For more commands in SD card or "Browse <Sirius category>...
Page 371 MyLincoln Touch Memory Presets Sample commands Save a station by pressing and holding "Play [album] <name>" one of the memory preset areas. There is a brief mute while the radio "Play [artist] <name>" saves the station. Sound returns when finished. "Play [genre] <name>"...
Page 372 MyLincoln Touch Set PTY for Seek/Scan HD Radio Information (If Available) This allows you to select a category of music you would like to search for. Note: HD Radio broadcasts are not You can then choose to either seek or available in all markets.
Page 373 MyLincoln Touch The multicast indicator appears in FM 4. When you access iTunes with your mode (only) if the current station is portable music player, the tags broadcasting multiple digital appear to you as a reminder. The broadcasts. The highlighted numbers system allows you to tag up to signify available digital channels approximately 100 songs.
Page 374 MyLincoln Touch HD Radio Reception and Station Troubleshooting Potential reception issues Reception area If you are listening to a multicast station and you are on the fringe of the reception area, the station may mute due to weak signal strength. If you are listening to HD1, the system switches back to the analog broadcast until the digital broadcast is available again.
Page 375 MyLincoln Touch Potential station issues Issues Cause Action Echo, stutter, skip or This is poor time align- No action required. This repeat in audio. ment by the radio broad- is a broadcast issue. Increase or decrease in caster. audio volume. Sound fading or blending The radio is shifting No action required.
Page 376 MyLincoln Touch HD Radio Technology manufactured "RADIO" under license from iBiquity Digital "FM" Corp. U.S. and foreign patents. HD Radio and the HD and HD Radio logos "FM <87.9-107.9>" are proprietary trademarks of iBiquity Digital Corp. Ford Motor Company and "FM <87.9-107.9>...
Page 377 MyLincoln Touch Sirius® Satellite Radio (If Activated) "TUNE" Press the lower left corner of "<530-1710>" the touchscreen, and then E142611 "<87.9-107.9>" select the SIRIUS tab. "<87.9-107.9> HD <#>" Memory Presets "AM" Save a channel by pressing and holding one of the memory preset "AM <530-1710>"...
Page 378 MyLincoln Touch Artist/Title/Team Alerts Scan This feature allows you to select Touch this button to hear a brief Artists, Titles and Teams that you sampling of channels. would like the system to alert you to Options when they are playing on other channels.
Page 379 MyLincoln Touch Touch Lock if you do not want anyone For more information on extended to listen to this channel. subscription terms (a service fee is required), the online media player and Touch Title or Artist to see song and a list of Sirius satellite radio channels, artists on other stations.
Page 380 MyLincoln Touch Sirius Satellite Radio Reception Factors and Troubleshooting Potential reception issues Antenna obstructions For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage and other materials as far away from the antenna as possible. Terrain Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree...
Page 381 MyLincoln Touch Troubleshooting tips Radio display Cause Action No Signal. The signal is lost from The signal is blocked. the Sirius satellite or When you move into an Sirius tower to your open area, the signal vehicle antenna. should return. Updating.
Page 382 MyLincoln Touch "SIRIUS" "TUNE" "Sirius <0-223>" "SAT 2 preset <#>" "Sirius off" "SAT 3" "Sirius on" "SAT 3 preset <#>" "Sirius <0-223>" "Sports game" "Help" "Tune" "Help" Press the lower left corner of If you have said "Sports game", see the touchscreen, and then the following "Sports game"...
Page 383 MyLincoln Touch Options "CD" Sound Settings "Pause" Touch this button to adjust settings for: "Play" • Bass "Play next track" • Midrange "Play previous track" • Treble "Play track <1-512>" • Balance and Fade • THX Deep Note Demo "Repeat" •...
Page 384 MyLincoln Touch USB Port E142619 The SD card slot is located either in E142621 the center console or behind a small The USB ports are located either in access door in the instrument panel. the center console or behind a small To access and play music from your access door in the instrument panel.
Page 385 MyLincoln Touch Repeat Media Player Settings allows you to select more settings, which is under This feature replays the currently Media Player. See Settings (page playing song or album. 355). Shuffle Device Information displays software and firmware information Touch this button to play music on about the currently connected media the selected album or folder in device.
Page 386 MyLincoln Touch SD Card and USB Voice Commands "USB" or "SD CARD" If you are listening to a USB "Play podcast <name>" device or an SD card, press E142599 "Play podcast episode <name>" the voice button on the steering wheel controls. When "Play similar music"...
Page 387 MyLincoln Touch "USB" or "SD CARD" "BROWSE" "What's this?" "All video playlists" "Help" "All video podcasts" If you have said you would like to "All videos" browse your USB or SD card, the system prompts you to specify what "Artist <name>" you would like to browse.
Page 388 MyLincoln Touch Supported Media Players, Bluetooth Audio Voice Commands Formats and Metadata If you are listening to a Information Bluetooth audio device, press E142599 the voice button on the SYNC is capable of hosting nearly any steering wheel control. When digital media player, including iPod, prompted, say "Next song", "Pause", Zune , plays from device players, and...
Page 389 MyLincoln Touch Press the lower left corner of the WARNINGS touchscreen, and then select A/V In. Store the portable music player in a secure location, such as the To use the auxiliary input jack feature, center console or the glove box, when make sure that your portable music your vehicle is moving.
Page 390: Phone
MyLincoln Touch In order to playback video from your • If the music sounds distorted at iPod or iPhone, you must have a lower listening levels, turn the special combination USB/RCA portable music player volume composite video cable (which you can down.
Page 391 MyLincoln Touch Phone Quick Dial Phonebook History Messaging Settings Pairing Your Phone for the First Hands-free calling is one of the main Time features of SYNC. Once you pair your phone, you can access many options WARNING using the touchscreen or voice commands.
Page 392 MyLincoln Touch 1. Touch Add Phone in the upper left Note: Select SYNC, and a six-digit PIN corner of the touchscreen. Find appears on your device. SYNC appears on the screen, and 3. If prompted to enter a PIN on your instructs you to begin the pairing device, it does not support Secure process from your device.
Page 393 MyLincoln Touch Reject the call by pressing To turn on contact picture settings, if Reject on the touchscreen your device supports this feature, E142632 or by pressing this phone press Phone > Settings > Manage button on your steering wheel Phonebook >...
Page 394 MyLincoln Touch Note: SYNC does not download read • Send, which sends the message text messages from your phone. as it is. • Edit Text, which allows you to You can send and receive text customize the pre-defined messages using Bluetooth, read them message or create a message on aloud and translate text messaging your own.
Page 395 MyLincoln Touch Receiving a Text Message 911 Assist Note: If you select View and your Turn on or turn off the 911 Assist vehicle is traveling over 3 mph (5 feature. See Information (page 400). km/h), the system offers to read the Phone Ringer message to you instead of allowing you to view it while driving.
Page 396 MyLincoln Touch Roaming Warning "PHONE" Touch this button to have the system "Listen to text messages" alert you when your phone is in roaming mode. "Messages" Phone Voice Commands "Mute call" Press the voice button on the "Pair phone" steering wheel controls. E142599 When prompted, say any of "Privacy on"...
Page 397: Electric Vehicle Information
MyLincoln Touch Your system has special ELECTRIC VEHICLE electric vehicle screens, INFORMATION which display power flow E161716 and charge settings. To access these screens, press the EV Info button. E163044 Power MKZ (CC9)
Page 398 MyLincoln Touch Power E163015 Motor-to-wheel flow shows the direction of power flow between the wheels and the electric motor. Electric Motor represents the hybrid electric motor. The higher the motor power is, the larger the circle around this node. Any time the vehicle is ready to be driven, the motor node illuminates.
Page 399 MyLincoln Touch High voltage battery power represents your high-voltage battery. A circle illuminates around the node when the high-voltage battery is receiving power from regenerative braking or engine charging. The higher the power going into the high-voltage battery, the larger the circle around this node.
Page 400 MyLincoln Touch The climate control system may when you turn it off. In this case, you may see some climate power when determine A/C is necessary even the A/C is off. Engine On due to Engine Cold The engine is on to warm-up. The vehicle returns to electric mode when the engine is warm.
Page 401 MyLincoln Touch Engine On due to Battery Charging The engine is on to charge the high- voltage battery. The vehicle returns to electric mode once the battery is charged. Grade Assist The engine is on to provide increased powertrain braking when you turn on the grade assist feature.
Page 402: Information
MyLincoln Touch INFORMATION E161889 SYNC Services Sirius Travel Link Alerts Calendar SYNC Applications If your vehicle is equipped Under the Information menu, you can with Navigation, press the access features such as: E142608 Information button to • SYNC Services access these features. If your vehicle •...
Page 403 MyLincoln Touch SYNC Services (If Equipped, Note: When you connect, the service United States Only) uses GPS technology and advanced vehicle sensors to collect your vehicle's Note: SYNC Services requires current location, travel direction and activation before use. Visit speed to help provide you with the www.SYNCMyRide.com to register and directions, traffic reports, or business check your eligibility for complimentary...
Page 404 MyLincoln Touch 3. Once you connect to the service, Receiving Turn-by-Turn Directions follow the voice prompts to 1. When connected to SYNC request the desired service, such Services, say "Directions" or as "Traffic" or "Directions". You "Business search". To find the can also say, "What are my closest business or type of choices?"...
Page 405 MyLincoln Touch If your vehicle is not equipped with If you miss a turn, SYNC automatically Navigation: asks if you want the route updated. Just say, "Yes" when prompted and • Turn-by-turn directions appear in the system delivers a new route to the information display, in the your vehicle.
Page 406 MyLincoln Touch SYNC Services Voice Commands systems), press the voice button on the steering wheel controls. When When a route has been prompted, say any of the following downloaded (non-navigation commands: E142599 "SERVICES" "Cancel route" "Navigation voice off" "Navigation voice on" "Next turn"...
Page 407 MyLincoln Touch When you subscribe to Sirius Travel Weather Link, it can help you locate the best Touch this button to view the nearby gas prices, find movie listings, get weather, current weather, or the five current traffic alerts, view the current day forecast for the chosen area.
Page 408 MyLincoln Touch "SIRIUS TRAVEL LINK" "5-day weather forecast" "Fuel prices" "Movie listings" "Sports headlines" "Sports schedules" "Sports scores" "Traffic" "Weather" "Weather map" "Help" If you say "Sports headlines", "Sports schedules" or "Sports scores", you can then say any of the commands in the following chart. Sports-related Commands "Baseball"...
Page 409 MyLincoln Touch Sports-related Commands "WNBA" "Help" If you want to hear headlines, schedules or scores from a particular sport, or your favorite team(s), say the sport (or team), then "headlines", "schedules" or "scores". Additional sports-related voice commands "Baseball headlines" "Motor sports schedule" "Baseball schedule"...
Page 410 MyLincoln Touch Alerts 911 Assist (If Equipped) If your vehicle is equipped WARNINGS with Navigation, touch the i Unless the 911 Assist setting is E142608 (Information) button to set on before a crash, the system access these features. If your vehicle will not dial for help, which could is not equipped with Navigation, touch delay response time, potentially...
Page 411 MyLincoln Touch Note: If any user turns 911 Assist on or Setting 911 Assist On off, that setting applies for all paired If your vehicle is equipped phones. If 911 Assist is turned off, either with Navigation, touch the i a voice message plays or a display E142608 (Information) button to...
Page 412 MyLincoln Touch • A connected Bluetooth-enabled If you do not cancel the call, and phone must have adequate SYNC makes a successful call, a network coverage, battery power pre-recorded message plays for the and signal strength. 911 operator, and then the occupant(s) in your vehicle is able to •...
Page 413 MyLincoln Touch Vehicle Health Report Note: Cellular phone and SMS charges (If Equipped) may apply when making a report. WARNING Register for Vehicle Health Report and Always follow scheduled set your report preferences at maintenance instructions, www.SYNCMyRide.com. After registering, you can request a Vehicle regularly inspect your vehicle, and seek repair for any damage or problem Health Report (inside your vehicle).
Page 414: Climate
MyLincoln Touch Vehicle Health Report Privacy Health Report profile at Notice www.SYNCMyRide.com. See www.SYNCMyRide.com (Vehicle When you create a Vehicle Health Health Report Terms and Conditions, Report, Ford Motor Company may and Privacy Statement) for more collect your cellular phone number information.
Page 415 MyLincoln Touch Fan speed: Touch + or - to increase or decrease the volume of air circulated in your vehicle. Recirculated air: Touch the button to switch between outside air and recirculated air. When you select recirculated air, the button illuminates and the air currently in the passenger compartment recirculates.
Page 416 MyLincoln Touch Manual airflow distribution controls:Floor/Defrost: Distributes air through the windshield defroster vents, demister vents, floor vents and rear seat floor vents, and provides outside air to reduce window fogging. Panel: Distributes air through the instrument panel vents. Panel/Floor: Distributes air through the instrument panel vents, demister vents, floor vents and rear seat floor vents.
Page 417: Navigation
MyLincoln Touch "CLIMATE" "CLIMATE" "Temperature high" "A/C off" "Temperature increase" "A/C on" "Temperature low" "Automatic" "Windshield floor on" "Defrost off" "Help" "Defrost on" If you say "Temperature", you can "Dual off" then say any of the commands in the following chart. "Floor on"...
Page 418 MyLincoln Touch To set a destination, press the green 1. Enter the necessary information corner of your touchscreen, then the into the highlighted text fields (in Dest button when it appears. See any order). For address destination Setting a destination later in this entry, the Go! button appears once chapter.
Page 419 MyLincoln Touch Note: If your vehicle is on a recognized road and you do not press the Start Subcategories Route button, the system defaults to Restaurant the Fastest Route option and begins guidance. Golf During route guidance, you can press Parking the talking bubble icon that appears in the upper right navigation corner...
Page 420 MyLincoln Touch When you have selected a point of When you are viewing more interest, the location and information information for hotels, cityseekr also appear, such as address and phone tells you if the hotel has certain number. If cityseekr lists the point of services and facilities using icons, such interest, more information is available, such as a brief description, check-in...
Page 421 MyLincoln Touch Avoid Map Preferences These features allow you to choose Breadcrumbs to have the system avoid freeways, Display your vehicle’s previously toll roads, ferries and car trains when traveled route with white dots. Turn planning your route. Turn these this feature ON or OFF.
Page 422 MyLincoln Touch Traffic Preferences Press Add to program an entry. Once you make a selection, the system tries Avoid Traffic Problems to avoid the area(s) if possible for all routes. To delete a selection, choose Choose how you want the system to the listing on the screen.
Page 423 MyLincoln Touch Re-center the map by pressing this icon whenever E146188 you scroll the map away from your vehicle’s current location. Auto Zoom Press the green bar to access map mode, then select the + or - zoom button to bring up the zoom level and Auto buttons on the touchscreen.
Page 424 MyLincoln Touch Address book entry default No GPS symbol indicates that icon(s) indicates the location insufficient GPS satellite on the map of an address book signals are available for E142648 E142655 entry. This is the default symbol accurate map positioning. This shown after the entry has been stored icon may display under normal to the Address Book by any method...
Page 425 MyLincoln Touch Navigation Voice Commands Cancel Route Touch this button to cancel the active When in navigation mode, route. press the voice button on the E142599 steering wheel controls. After View/Edit Route the tone, say any of the following commands: Access these features when a route is active: •...
Page 426 MyLincoln Touch Navigation system voice commands "DESTINATION" "Navigation voice volume increase" "Home" "Intersection" "Repeat instruction" "Nearest <POI category>" "Show 3D" "Nearest POI" "Show heading up" "Play nametags" "Show map" "POI category" "Show north up" "Previous destination" "Show route" "Street address" "Show turn list"...
Page 427 MyLincoln Touch One-shot Destination Street Address When you say either "Navigation destination street address" or "Destination street address", the system asks you to say the full address. The system displays an example on-screen. You can then speak the address naturally, such as "One two three four Main Street, Anytown".
Page 428: Appendices
Appendices • The MS SOFTWARE and/or FORD END USER LICENSE SOFTWARE may interface with AGREEMENT and/or communicate with, or may be later upgraded to interface with SYNC® End User License and/or communicate with Agreement (EULA) additional software and/or systems provided by third party •...
Page 429 Appendices • You may use the SOFTWARE as • Limitations on Distributing, installed on the DEVICE and as Copying, Modifying and otherwise interfacing with systems Creating Derivative Works: You and/or services provide by or may not distribute, copy, make through FORD MOTOR COMPANY modifications to or create or its third party software and derivative works based on the...
Page 430 Appendices • Termination: Without prejudice support services related to the to any other rights, FORD MOTOR SOFTWARE or related services. COMPANY or MS may terminate MS, Microsoft Corporation, FORD this EULA if you fail to comply with MOTOR COMPANY, third party the terms and conditions of this software and services suppliers, EULA.
Page 431 Appendices to you SOFTWARE updates, • Links to Third Party Sites: The supplements, add-on MS SOFTWARE may provide you components, or Internet-based with the ability to link to third party services components of the sites through the use of the SOFTWARE after the date you SOFTWARE.
Page 432 Appendices UPGRADES AND RECOVERY COMPANY, third party software and MEDIA: If the SOFTWARE is provided service providers, their affiliates and by FORD MOTOR COMPANY separate suppliers. Use of any on-line services from the DEVICE on media such as a which may be accessed through the ROM chip, CD ROM disk(s) or via web SOFTWARE may be governed by the download or other means, and is...
Page 433 Appendices Adobe Should you have any questions concerning this EULA, or if you desire Contains Adobe® [Flash® Player] or to contact FORD MOTOR COMPANY [AIR®] technology by Adobe Systems for any other reason, please refer to Incorporated. This [Licensee Product] the address provided in the contains [Adobe®...
Page 434 Appendices Keep User's Guide in vehicle: When Prolonged Views of Screen: Do not kept in the vehicle, the User's Guide access any function requiring a will be a ready reference for you and prolonged view of the screen while other users unfamiliar with the you are driving.
Page 435 Appendices Distraction Hazard: Any navigation Emergency Services: Do not rely on features may require manual any navigation features included in (non-verbal) setup. Attempting to the system to route you to emergency perform such set-up or insert data services. Ask local authorities or an while driving can seriously distract emergency services operator for these your attention and could cause an...
Page 436 Appendices 3. Software License while driving. If you feel that a route suggested by the TeleNav Software Subject to your compliance with the instructs you to perform an unsafe or terms of this Agreement, TeleNav illegal maneuver, places you in an hereby grants to you a personal, unsafe situation, or directs you into an non-exclusive, non-transferable...
Page 437 Appendices Software in any manner that (i) well-being or survival of you or others infringes the intellectual property or is dependent on the accuracy of proprietary rights, rights of publicity navigation, as the maps or or privacy or other rights of any party, functionality of the TeleNav Software (ii) violates any law, statute, are not intended to support such high...
Page 438 Appendices OR THE LIKE) ARISING OUT OF THE may be entered by any court having USE OF OR INABILITY TO USE THE jurisdiction. Note that there is no judge TELENAV SOFTWARE, EVEN IF or jury in an arbitration proceeding and TELENAV HAS BEEN ADVISED OF the decision of the arbitrator shall be THE POSSIBILITY OF SUCH...
Page 439 Appendices TeleNav Software. Notwithstanding such Notices by posting them on the foregoing, TeleNav may assign this TeleNav's Website or by downloading Agreement to any other party at any such Notices to your wireless device. time without notice, provided the If you desire to withdraw your consent assignee remains bound by this to receive Notices electronically, you Agreement.
Page 440 Appendices 9. Other Vendors Terms and The Data is provided for your personal, Conditions internal use only and may not be resold. It is protected by copyright, The TeleNav Software utilizes map and is subject to the following terms and other data licensed to TeleNav (this "End User License Agreement") by third party vendors for the benefit and conditions which are agreed to by...
Page 441 Appendices otherwise reproduce, copy, modify, applications; or (b) with, or in decompile, disassemble or reverse communication with, including engineer any portion of this Data, and without limitation, cellular phones, may not transfer or distribute it in any palmtop and handheld computers, form, for any purpose, except to the pagers, and personal digital assistants extent permitted by mandatory laws.
Page 442 Appendices PURPOSE OR NON-INFRINGEMENT. Export Control: You agree not to Some States, Territories and export from anywhere any part of the Countries do not allow certain Data or any direct product thereof warranty exclusions, so to that extent except in compliance with, and with the above exclusion may not apply to all licenses and approvals required you.
Page 443 Appendices Governing Law: The above terms This Data is a commercial item as and conditions shall be governed by defined in FAR 2.101 the laws of the State of Illinois, and is subject to the End User License without giving effect to (i) its conflict Agreement under of laws provisions, or (ii) the United which this Data was provided.
Page 444 Appendices Gracenote® End User License AGREE NOT TO USE OR EXPLOIT Agreement (EULA) GRACENOTE CONTENT, GRACENOTE DATA, THE This device contains software from GRACENOTE SOFTWARE, OR Gracenote, Inc. of 2000 Powell Street GRACENOTE SERVERS, EXCEPT AS Emeryville, California 94608 EXPRESSLY PERMITTED HEREIN. ("Gracenote").
Page 445 Appendices THE GRACENOTE SOFTWARE, EACH GRACENOTE WARRANTS THE ITEM OF GRACENOTE DATA AND RESULTS THAT WILL BE OBTAINED THE GRACENOTE CONTENT ARE BY YOUR USE OF THE GRACENOTE LICENSED TO YOU "AS IS". NEITHER SOFTWARE OR ANY GRACENOTE GRACENOTE MAKES ANY SERVER.
Page 446: Scheduled Maintenance
Scheduled Maintenance General Maintenance Why Maintain Your Vehicle at Your Information Dealership? Factory-Trained Technicians Why Maintain Your Vehicle? Service technicians participate in Carefully following the maintenance extensive factory-sponsored schedule helps protect against major certification training to help them repair expenses resulting from neglect become experts on the operation of or inadequate maintenance and may your vehicle.
Page 447 Scheduled Maintenance Protecting Your Investment Your vehicle is very sophisticated and built with multiple, complex, Maintenance is an investment that performance systems. Every pays dividends in the form of manufacturer develops these systems improved reliability, durability and using different specifications and resale value.
Page 448 Scheduled Maintenance Oils, Fluids and Flushing Make sure to change your vehicle’s oils and fluids at the specified In many cases, fluid discoloration is a intervals or in conjunction with a normal operating characteristic and, repair. Flushing is a viable way to by itself, does not necessarily indicate change fluid for many vehicle a concern or that the fluid needs to be...
Page 449 Scheduled Maintenance Check every six months Safety belts and seat latches for wear and function. Safety warning lamps (brake, ABS, airbag and safety belt) for operation. Washer spray and wiper operation. Clean or replace blades as necessary. Multi-point Inspection In order to keep your vehicle running right, it is important to have the systems on your vehicle checked regularly.
Page 450 Scheduled Maintenance Be sure to ask your dealership service thorough inspection of your vehicle. advisor or technician about the Your checklist gives you immediate multi-point vehicle inspection. It is a feedback on the overall condition of comprehensive way to perform a your vehicle.
Page 451 Scheduled Maintenance Other maintenance items Every 20000 miles Replace cabin air filter. (32000 km) Every 30000 miles Replace engine air filter. (48000 km) Change engine coolant and motor/electronics At 100000 miles (160000 km) coolant. Every 100000 miles Replace spark plugs. (160000 km) Every 150000 miles Change automatic transmission fluid.
Page 452 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ (CC9)
Page 453 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ (CC9)
Page 454 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ (CC9)
Page 455: Special Operating Conditions
Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Special Operating Conditions If you operate your vehicle primarily in any of the following conditions, you need to perform extra maintenance as indicated.
Page 456 Scheduled Maintenance Extensive idling or low-speed driving for long distances, as in heavy commercial use (such as delivery, taxi, patrol car or livery) As required Change engine oil and filter every 12 months or 10000 miles (16000 km). The oil monitoring system displays a message in the information display.
Page 457 Scheduled Maintenance Special Operating Condition Log Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ (CC9)
Page 458 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ (CC9)
Page 459 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 If the available API SM or SN oils are Exceptions not available, then the oil change interval is 3000 miles (4800 There are some exceptions to your kilometers).
Page 460 Scheduled Maintenance Engine Coolant and Motor/Electronics Coolant Change Log Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ (CC9)
Page 461 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ (CC9)
Page 462 MKZ (CC9)
Page 463 Adjusting the Steering Wheel...75 Locations.............158 Power Tilt and Telescope Steering Column............75 See: Adaptive Headlamps.....86 Blind Spot Monitor......225 Airbag Disposal........51 Blind Spot Information System Air Conditioning (BLIS®) with Cross Traffic See: Climate Control.......138 Alert............225 Alarm See: Anti-Theft Alarm.......73 MKZ Hybrid (CC9)
Page 464 Child Restraint and Safety Belt Settings.............58 Maintenance........39 Cruise Control.........77 Child Safety..........15 Principle of Operation......210 General Information........15 Type 1...............77 Child Safety Locks........29 Type 2..............77 Cruise control Left-Hand Side...........29 Right-Hand Side........30 See: Using Cruise Control......210 Child Seat Positioning......17 Customer Assistance.......258 Cleaning Leather Seats....298 MKZ Hybrid (CC9)
Page 465 Electric Vehicle Information...395 Power............396 See: Electric Parking Brake....192 Emission Control System....179 Event Data Recording On-Board Diagnostics (OBD-II)..180 See: Data Recording........9 Readiness for Inspection/Maintenance Export Unique Options......13 (I/M) Testing.........180 End User License Agreement..426 SYNC® End User License Agreement (EULA)............426 MKZ Hybrid (CC9)
Page 466 Choosing the Right Fuel......173 Heated Rear Window......140 Octane Recommendations....173 Heating Fuses............265 See: Climate Control.......138 Fuse Specification Chart....266 Passenger Compartment Fuse See: Hybrid Electric Vehicle....166 Panel............273 High Voltage Battery Cut-Off Power Distribution Box......266 Switch...........183 High Voltage Battery......182 General Information........182 MKZ Hybrid (CC9)
Page 467 Using Lap and Shoulder Belts....21 SYNC Services (If Equipped, United Using Lower Anchors and Tethers for States Only)...........401 CHildren (LATCH)........26 Vehicle Health Report......411 Using Tether Straps........28 Instrument Cluster.......95 Instrument Lighting Dimmer....83 Interior Lamps........85 Front Interior Lamp........86 Rear Interior Lamp........86 MKZ Hybrid (CC9)
Page 468 Lighting.............82 Moonroof..........92 Lincoln Credit...........12 Bounce-Back..........93 Load Carrying........236 Opening and Closing the Load Limit..........236 Moonroof..........93 Vehicle Loading - with and without a Retractable Panoramic Roof....93 Trailer............236 Venting the Moonroof......93 Motorcraft Parts........331 MyKey Troubleshooting.....59 MyKey ............57 Principle of Operation.......57 MKZ Hybrid (CC9)
Page 469 Rear View Camera......206 Rear Sensing System......200 Parking Aids..........199 Using the Rear View Camera Passive Anti-Theft System....72 System............206 Rear View Camera SecuriLock®..........72 PATS See: Rear View Camera......206 Refueling..........175 See: Passive Anti-Theft System...72 Perchlorate..........11 Easy Fuel Capless Fuel System............176 MKZ Hybrid (CC9)
Page 470 See: Using Snow Chains.......328 Roadside Emergencies....250 Special Notices........13 Running-In New Vehicle Limited Warranty....13 See: Breaking-In........247 Special Instructions........13 Running Out of Fuel......173 Speed Control Refilling With a Portable Fuel See: Cruise Control........210 Container..........174 Stability Control........197 Principle of Operation......197 MKZ Hybrid (CC9)
Page 471 Understanding Your Tire Pressure See: Capacities and Monitoring System .......311 Tire Repair Kit Specifications........330 See: Temporary Mobility Kit....303 Tires See: Wheels and Tires......303 Towing a Trailer........244 Towing the Vehicle on Four Wheels..........245 Emergency Towing........245 Recreational Towing.......245 Towing............244 MKZ Hybrid (CC9)
Page 472 Switching the System Off.....215 See: Climate Control.......138 Switching the System On......212 Switching to Normal Cruise See: Vehicle Identification Number...332 Voice Control...........77 Control............217 System Not Available......216 Using Cruise Control......210 ECO Cruise Control........211 Switching Cruise Control Off....211 Switching Cruise Control On....210 MKZ Hybrid (CC9)
Page 473 Ready to Drive...........100 Service Engine Soon........101 Stability Control.........101 Stability Control Off.........101 Stop Safely..........101 Trunk Ajar.............101 Washer Fluid Check......287 Washers See: Cleaning the Exterior....294 See: Wipers and Washers.......79 Waxing...........295 Wheels and Tires.......303 Technical Specifications.......329 Windows and Mirrors......88 Windshield Washers......80 MKZ Hybrid (CC9)
Page 474 MKZ Hybrid (CC9)

This manual is also suitable for:

2013 mkz

Lincoln MKZ Hybrid Owner's Manual

Introduction

Child Safety

Safety Belts

Personal Safety

Supplementary Restraints System

Keys and Remote Controls

Mykey

Locks

Security

Steering Wheel

Wipers and Washers

Lighting

Windows and Mirrors

Instrument Cluster

Information Displays

Audio System

Climate Control

Seats

Universal Garage Door

Auxiliary Power Points

Storage Compartments

Starting and Stopping the Engine

Unique Driving Characteristics

Fuel and Refueling

High Voltage Battery

Transmission Automatic Transmission

Brakes

Traction Control

Stability Control

Parking Aids

Cruise Control

Driving Aids

Load Carrying

Towing

Driving Hints

Roadside Emergencies

Customer Assistance

Fuses

Maintenance

Vehicle Care

Wheels and Tires

Capacities and Specifications

Accessories

Ford Extended Service

Plan (ESP)

Mylincoln Touch

Appendices

Scheduled Maintenance

Quick Links

Related Manuals for Lincoln MKZ Hybrid

Summary of Contents for Lincoln MKZ Hybrid