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2 0 1 6 M K Z H Y B R I D
O w n e r ' s M a n u a l
March 2015
First Printing
Owner's Manual
MKZ Hybrid
Litho in U.S.A.


Table of Contents

   Also See for Lincoln 2016 MKZ HYBRID

   Summary of Contents for Lincoln 2016 MKZ HYBRID

  • Page 1 2 0 1 6 M K Z H Y B R I D B R I D O w n e r ’ s M a n u a l March 2015 First Printing Owner’s Manual MKZ Hybrid Litho in U.S.A.
  • Page 2 The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission.
  • Page 4: Table Of Contents

    Replacing a Lost Key or Remote California Proposition 65........11 Safety Belt Warning Lamp and Indicator Control............59 Chime............38 Perchlorate............12 Safety Belt Minder..........39 Lincoln Automotive Financial MyKey Services............12 Child Restraint and Safety Belt Principle of Operation........60 Maintenance..........41 Replacement Parts Recommendation..12 Creating a MyKey..........61 Special Notices..........13...
  • Page 5 Table of Contents Anti-Theft Alarm..........78 Direction Indicators........92 Climate Control Welcome Lighting...........93 Automatic Climate Control......141 Steering Wheel Interior Lamps..........93 Hints on Controlling the Interior Climate............143 Adjusting the Steering Wheel.....80 Ambient Lighting..........94 Heated Windows and Mirrors....144 Audio Control............81 Windows and Mirrors Cabin Air Filter..........144 Voice Control...........82 Remote Start...........144 Cruise Control..........82...
  • Page 6 Table of Contents Storage Compartments High Voltage Battery Parking Aids Center Console..........165 General Information........187 Principle of Operation.........204 Overhead Console........165 High Voltage Battery Cut-Off Switch..188 Rear Parking Aid...........205 Front Parking Aid.........205 Starting and Stopping the Transmission Active Park Assist........206 Engine Automatic Transmission......190 Rear View Camera........210 General Information........166 Brakes...
  • Page 7 Table of Contents Towing The Better Business Bureau (BBB) Auto Automatic Transmission Fluid Check..296 Line Program (U.S. Only)......264 Brake Fluid Check........296 Towing a Trailer..........249 Utilizing the Mediation/Arbitration Program Washer Fluid Check........297 Transporting the Vehicle......249 (Canada Only)...........265 Fuel Filter............297 Towing the Vehicle on Four Wheels..250 Getting Assistance Outside the U.S.
  • Page 8 Table of Contents Cleaning Leather Seats........311 Audio Unit - Vehicles With: Premium AM/ Normal Scheduled Maintenance....484 FM/CD............359 Repairing Minor Paint Damage....311 Special Operating Conditions Scheduled Media Hub............361 Maintenance..........486 Cleaning the Alloy Wheels......311 Scheduled Maintenance Record....489 Vehicle Storage..........312 MyLincoln Touch Appendices General Information........362 Wheels and Tires Settings............376...
  • Page 9 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
  • Page 10: Introduction

    ABOUT THIS MANUAL features and options available throughout the range of available models, sometimes Thank you for choosing Lincoln. We even before they are generally available. It recommend that you take some time to get may describe options not fitted to your to know your vehicle by reading this manual.
  • Page 11 Introduction Safety alert Cabin air filter Engine coolant temperature See Owner's Manual Engine oil Check fuel cap Air conditioning system Explosive gas Child safety door lock or unlock E162384 Anti-lock braking system Fan warning Child seat lower anchor Avoid smoking, flames or sparks Fasten safety belt Child seat tether anchor Battery...
  • Page 12: Data Recording

    Introduction Hazard warning flashers Note operating instructions Shield the eyes E167012 Heated rear window Panic alarm Stability control E138639 Windshield wash and wipe Heated windshield Parking aid E139213 Interior luggage compartment Parking brake release DATA RECORDING Jack Power steering fluid Service Data Recording Service data recorders in your vehicle are Keep out of reach of children...
  • Page 13 Introduction Additionally, when your vehicle is in for The event data recorder in this vehicle is Note: Event data recorder data is recorded service or repair, Ford Motor Company, Ford designed to record such data as: by your vehicle only if a non-trivial crash of Canada, and service and repair facilities situation occurs;...
  • Page 14: California Proposition 65

    Introduction where required by law enforcement, other Note: Including to the extent that any law Additionally, when you connect to Traffic, government authorities or other third pertaining to Event Data Recorders applies Directions and Information (if equipped, parties acting with lawful authority. Other to SYNC or its features, please note the U.S.
  • Page 15: Perchlorate

    Phone: 1-888-498-8801 maintenance or repair. You can clearly For more information visit: identify genuine Ford and Motorcraft parts Mail: Lincoln Automotive Financial Services by looking for the Ford, FoMoCo or Web Address P.O. Box 542000 Motorcraft branding on the parts or their
  • Page 16: Special Notices

    Introduction Collision Repairs SPECIAL NOTICES MOBILE COMMUNICATIONS EQUIPMENT We hope that you never experience a New Vehicle Limited Warranty collision, but accidents do happen. Genuine Using mobile communications equipment is Ford replacement collision parts meet our For a detailed description of what is covered becoming increasingly important in the stringent requirements for fit, finish, structural and what is not covered by your vehicle’s...
  • Page 17: Export Unique Options

    Introduction This Owner’s Manual is written primarily for WARNING the U.S. and Canadian Markets. Features or Driving while distracted can result in equipment listed as standard may be loss of vehicle control, crash and injury. different on units built for Export. Refer to We strongly recommend that you use this Owner’s Manual for all other required extreme caution when using any device that...
  • Page 18: Environment

    Environment PROTECTING THE ENVIRONMENT You must play your part in protecting the environment. Correct vehicle usage and the authorized disposal of waste, cleaning and lubrication materials are significant steps toward this aim. MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
  • Page 19: Child Safety

    Child Safety GENERAL INFORMATION WARNINGS WARNINGS All children are shaped differently. The transportation, locate your local St. John See the following sections for directions on recommendations for safety restraints Ambulance office by searching for St. John how to properly use safety restraints for are based on probable child height, age and Ambulance on the internet, or Transport children.
  • Page 20 Child Safety Recommendations for Safety Restraints for Children Child Child size, height, weight, or age Recommended restraint type Infants or toddlers Children weighing 40 lb (18 kg) or less (generally age four or Use a child safety seat (sometimes called an younger).
  • Page 21: Installing Child Seats

    Child Safety Using Lap and Shoulder Belts • You are required by law to properly use INSTALLING CHILD SEATS safety seats for infants and toddlers in WARNINGS the United States and Canada. Child Seats Airbags can kill or injure a child in a •...
  • Page 22 Child Safety When installing a child safety seat with Standard safety belts 2. After positioning the child safety seat in combination lap and shoulder belts: the proper seating position, pull down on the shoulder belt and then grasp the • Use the correct safety belt buckle for that shoulder belt and lap belt together seating position.
  • Page 23 Child Safety 7. Try to pull the belt out of the retractor to make sure the retractor is in the automatic locking mode (you should not be able to pull more belt out). If the retractor is not locked, unbuckle the belt and repeat Steps 5 and 6.
  • Page 24 Child Safety the child is added to the child restraint. Before placing the child in the seat, Inflatable safety belts It also helps to achieve the proper forcibly move the seat forward and back snugness of the child seat to your to make sure the seat is securely held vehicle.
  • Page 25 Child Safety 2. After positioning the child safety seat in the proper seating position, grasp the shoulder belt and lap belt together behind the belt tongue. E146523 E146524 5. To put the retractor in the automatic 4. Insert the belt tongue into the proper locking mode, grasp the lap portion of buckle (the buckle closest to the direction the tongue is coming from) for that...
  • Page 26 Child Safety Note: The lock-off device on some child restraints may not accommodate the shoulder portion of the inflatable safety belt. Follow all instructions provided by the manufacturer of the child restraint regarding the necessary and proper use of the lock-off device.
  • Page 27 Child Safety Using Lower Anchors and Tethers for LATCH compatible child safety seats have CHildren (LATCH) two rigid or webbing mounted attachments that connect to the two lower anchors at the WARNINGS LATCH equipped seating positions in your vehicle. This type of attachment method Never attach two child safety seats to eliminates the need to use safety belts to the same anchor.
  • Page 28 Child Safety Using Tether Straps Use of Inboard Lower Anchors from the Each time you use the safety seat, check that Outboard Seating Positions (Center Seating the seat is properly attached to the lower Many forward-facing child safety Use) anchors and tether anchor, if applicable. Tug seats include a tether strap which the child seat from side to side and forward extends from the back of the child...
  • Page 29 Child Safety 1. Route the child safety seat tether strap over the back of the seat. For outboard seating positions, route the tether strap under the head restraint and between the head restraint posts. For the center seating positions, route the tether strap over the top of the head restraint.
  • Page 30: Booster Seats

    Child Safety pounds (45 kilograms) if recommended by • Does the lap belt rest low across the BOOSTER SEATS your child restraint manufacturer). Many state hips? and provincial laws require that children use • Is the shoulder belt centered on the WARNING approved booster seats until they reach age shoulder and chest?
  • Page 31 Child Safety If your backless booster seat has a If, with a backless booster seat, you cannot removable shield, remove the shield. If a find a seating position that adequately vehicle seating position has a low seat back supports your child's head, a high back or no head restraint, a backless booster seat booster seat would be a better choice.
  • Page 32: Child Seat Positioning

    Child Safety E142597 WARNINGS If the booster seat slides on the vehicle seat CHILD SEAT POSITIONING upon which it is being used, placing a Always carefully follow the instructions rubberized mesh sold as shelf or carpet liner and warnings provided by the WARNINGS under the booster seat may improve this manufacturer of any child restraint to...
  • Page 33 Child Safety WARNINGS WARNINGS WARNINGS Never let a passenger hold a child on Always restrain an unoccupied child Never place, or allow a child to place, his or her lap while your vehicle is seat or booster seat. These objects the shoulder belt under a child's arm moving.
  • Page 34: Child Safety Locks

    Child Safety Recommendations for attaching child safety restraints for children Use any attachment method as indicated below by X LATCH (lower LATCH (lower Safety belt and top Safety belt and Safety belt only Combined weight of Restraint Type anchors and top anchors only) tether anchor LATCH (lower...
  • Page 35: Mkz Hybrid (cc9) Hybrid Electric Vehicle (hev), Canada/united States Of America, Enusa, First Printing

    Child Safety Right-Hand Side Turn clockwise to lock and counterclockwise to unlock. E112197 The childproof locks are located on the rear edge of each rear door and must be set separately for each door. Left-Hand Side Turn counterclockwise to lock and clockwise to unlock.
  • Page 36: Safety Belts

    Safety Belts PRINCIPLE OF OPERATION WARNINGS WARNINGS It is extremely dangerous to ride in a When possible, all children 12 years old WARNINGS cargo area, inside or outside of a and under should be properly vehicle. In a crash, people riding in these restrained in a rear seating position.
  • Page 37: Fastening The Safety Belts

    Safety Belts • Height adjuster at the front outboard The front outboard and rear safety restraints seating positions. in the vehicle are combination lap and shoulder belts. • Safety belt pretensioner at the front outboard seating positions. • Belt tension sensor at the front outboard passenger seating position.
  • Page 38 Safety Belts Safety Belt Locking Modes Vehicle Sensitive Mode This is the normal retractor mode, which WARNINGS allows free shoulder belt length adjustment After any vehicle crash, the safety belt to your movements and locking in response system at all passenger seating to vehicle movement.
  • Page 39 Safety Belts When to Use the Automatic Locking Mode 2. Grasp the shoulder portion and pull 3. Allow the belt to retract. As the belt downward until the entire belt is pulled retracts, you will hear a clicking sound. This mode should be used any time a child out.
  • Page 40 Safety Belts Note: The rear inflatable safety belts are The fully inflated belt's increased diameter compatible with most infant and child safety more effectively holds the occupant in the car seats and belt positioning booster seats appropriate seating position, and spreads when properly installed.
  • Page 41: Safety Belt Height Adjustment

    Safety Belts To adjust the shoulder belt height: SAFETY BELT HEIGHT WARNINGS Do not use extensions with an ADJUSTMENT 1. Press the button and slide the height inflatable safety belt. adjuster up or down. WARNING 2. Release the button and pull down on the If the safety belt is too short when fully height adjuster to make sure it is locked Position the safety belt height adjusters...
  • Page 42: Safety Belt Minder

    Safety Belts Conditions of operation If... Then... The driver's safety belt is not buckled before the ignition switch is The safety belt warning light illuminates 1-2 minutes and the warning turned to the on position... chime sounds 4-8 seconds. The driver's safety belt is buckled while the indicator light is illuminated The safety belt warning light and warning chime turn off.
  • Page 43 Safety Belts If... Then... You and the front seat passenger buckle your safety belts before you The Belt-Minder feature will not activate. switch the ignition on or less than 1-2 minutes elapse after you switch the ignition on... You or the front seat passenger do not buckle your safety belts before The Belt-Minder feature activates, the safety belt warning light illumin- your vehicle reaches at least 6 mph (9.7 km/h) and 1-2 minutes elapse ates and a warning tone sounds for 6 seconds every 25 seconds,...
  • Page 44: Child Restraint And Safety Belt Maintenance

    Safety Belts Deactivating and Activating the Belt-Minder • The ignition is off. CHILD RESTRAINT AND SAFETY Feature • The driver and front passenger safety BELT MAINTENANCE belts are unbuckled. WARNING Inspect the vehicle safety belts and child 1. Switch the ignition on. Do not start the While the system allows you to safety seat systems periodically to make sure vehicle.
  • Page 45 Safety Belts We recommend that all safety belt assemblies in use in vehicles involved in a crash be replaced. However, if the crash was minor and an authorized dealer finds that the belts do not show damage and continue to operate properly, they do not need to be replaced.
  • Page 46: Personal Safety System

    Personal Safety System The Personal Safety System provides an • Restraint system warning light and improved overall level of frontal crash backup tone. protection to front seat occupants and is • The electrical wiring for the airbags, crash designed to help further reduce the risk of sensors, safety belt pretensioners, front airbag-related injuries.
  • Page 47: Supplementary Restraints System

    Supplementary Restraints System The airbags are a supplemental restraint PRINCIPLE OF OPERATION WARNINGS system and are designed to work with the Airbags can kill or injure a child in a safety belts to help protect the driver and WARNINGS child seat. Never place a rear-facing right front passenger from certain upper child seat in front of an active airbag.
  • Page 48: Driver And Passenger Airbags

    Supplementary Restraints System While the system is designed to help reduce DRIVER AND PASSENGER serious injuries, contact with a deploying AIRBAGS airbag may also cause abrasions or swelling. Temporary hearing loss is also a possibility WARNINGS as a result of the noise associated with a Never place your arm or any objects deploying airbag.
  • Page 49: Front Passenger Sensing System

    Supplementary Restraints System Proper Driver and Front Passenger the chance of injury in a crash event. For Children must always be properly restrained. Seating Adjustment example, if an occupant slouches, lies down, Accident statistics suggest that children are turns sideways, sits forward, leans forward safer when properly restrained in the rear WARNING or sideways, or puts one or both feet up, the...
  • Page 50 Supplementary Restraints System The indicator lamp is located in the center • When the front passenger sensing WARNINGS stack of the instrument panel. system disables (will not inflate) the front Any alteration or modification to the passenger frontal airbag, the passenger front passenger seat may affect the Note: The passenger airbag status indicator airbag status indicator will illuminate the...
  • Page 51 Supplementary Restraints System If a person of adult size is sitting in the front • Have the person sit upright in the seat, • Restart the vehicle and have the person passenger’s seat, but the airbag off indicator centered on the seat cushion, with the remain in this position for about two lamp is lit, it is possible that the person isn’t person’s legs comfortably extended.
  • Page 52: Side Airbags

    Supplementary Restraints System on the floor. Sitting improperly can increase SIDE AIRBAGS WARNINGS the chance of injury in a crash event. For If the side airbag has deployed, the example, if an occupant slouches, lies down, WARNINGS airbag will not function again. The side turns sideways, sits forward, leans forward airbag system (including the seat) must be Do not place objects or mount...
  • Page 53: Driver And Passenger Knee Airbags

    Supplementary Restraints System The design and development of the side Make sure the knee airbags are airbag system included recommended operating properly. See Crash testing procedures that were developed by Sensors and Airbag Indicator a group of automotive safety experts known (page 52).
  • Page 54 Supplementary Restraints System The side curtain airbags will deploy during • Side curtain airbags located above the WARNINGS significant side crashes. The side curtain trim panels over the front and rear side All occupants of the vehicle including airbags are mounted to the roof side-rail windows identified by a label or wording the driver should always wear their sheet metal, behind the headliner, above...
  • Page 55: Crash Sensors And Airbag Indicator

    Supplementary Restraints System The design and development of the side Your vehicle has a collection of crash and • The readiness light will either flash or curtain airbags included recommended occupant sensors which provide information stay lit. testing procedures that were developed by to the restraints control module.
  • Page 56: Airbag Disposal

    Supplementary Restraints System The fact that the safety belt pretensioners or AIRBAG DISPOSAL front airbags did not activate for both front seat occupants in a crash does not mean Contact your authorized dealer as soon as that something is wrong with the system. possible.
  • Page 57: Keys And Remote Controls

    Keys and Remote Controls The typical operating range for your Note: Make sure to lock your vehicle before GENERAL INFORMATION ON transmitter is approximately 33 feet (10 leaving it unattended. RADIO FREQUENCIES meters). Vehicles with the remote start Note: If you are in range, the remote control feature will have a greater range.
  • Page 58: Remote Control

    Keys and Remote Controls REMOTE CONTROL Intelligent Access Key E151796 Slide the release on the back of the remote control and pivot the cover off to access the key blade. E144506 If the central locking function fails to operate, Your intelligent access keys operate the E112203 you can lock the doors individually using the power locks and the remote start system.
  • Page 59 Keys and Remote Controls Intelligent Access Transmitter The remote control uses two coin-type three-volt lithium batteries CR2025 or equivalent. E151795 Note: Your vehicle s backup keys came with a security tag that provides important vehicle E153890 key cut information. Keep the tag in a safe 2.
  • Page 60 Keys and Remote Controls Remote Start 4. Install new batteries with the + facing • You disable the feature. each other. • The hood is open. WARNING Note: Make sure to replace the label • The transmission is not in P. between the two batteries.
  • Page 61 Keys and Remote Controls Extending the Vehicle Run Time Remote Starting the Vehicle The horn will sound if the system fails to start, unless quiet start is on. Quiet start will run Repeat Steps 1 and 2 with the vehicle still Note: You must press each button within the blower fan at a slower speed to reduce running to extend the run time for another...
  • Page 62: Replacing A Lost Key Or Remote Control

    Keys and Remote Controls Memory Feature If programmed to a pre-set position, the integrated keyhead transmitter or intelligent access key recalls the driver seat and exterior mirror positions when you unlock your vehicle. It also recalls the power steering column and pedal positions. See Memory Function (page 151).
  • Page 63: Mykey

    MyKey Configurable Settings Note: For vehicles equipped with PRINCIPLE OF OPERATION push-button start, when both a MyKey and With an admin key, you can configure certain an admin remote transmitter are present, MyKey allows you to program keys with MyKey settings when you first create a the admin remote transmitter will be restricted driving modes to promote good MyKey and before you recycle the key or...
  • Page 64: Creating A Mykey

    MyKey • Various vehicle speed minders can be • Always on setting. When this is selected, 1. Insert the key you want to program into the set. Once you select a speed, it will be you will not be able to switch off Advance ignition.
  • Page 65: Clearing All Mykeys

    MyKey 2. Access the main menu on the information get to the following menu selections: display controls. Use the arrow keys to Message Action and Description Settings Press the OK button or the right arrow key. MyKey Press the OK button or the right arrow key. Note: You can clear or change your MyKey Switch the ignition on using an admin key or settings at any time during the same key...
  • Page 66 MyKey Message Action and Description All MyKeys Cleared Note: When you clear your MyKeys, you remove all restrictions and return all MyKeys to their original admin key status. MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
  • Page 67: Checking Mykey System Status

    MyKey You can find information on programmed CHECKING MYKEY SYSTEM MyKey(s) using the information display STATUS control on the steering wheel. See Information Displays (page 110). To find information on programmed MyKey(s), press the left arrow button to access the main menu and scroll to: Message Description Settings...
  • Page 68: Using Mykey With Remote Start Systems

    MyKey Ford-approved, aftermarket remote start USING MYKEY WITH REMOTE systems. If you choose to install a remote START SYSTEMS start system, see an authorized dealer for a Ford-approved remote start system. MyKey is not compatible with non MYKEY TROUBLESHOOTING Condition Potential Causes I cannot create a MyKey.
  • Page 69 MyKey Condition Potential Causes I lost a key. Program a spare key. See Passive Anti-Theft System (page 77). MyKey distances do not accumulate. • The MyKey user is not using the MyKey. • An admin key holder cleared the MyKeys and created new MyKeys. •...
  • Page 70: Locks

    Locks Door Lock Indicator Unlocking the Doors (Two-Stage Unlock) LOCKING AND UNLOCKING An LED on each door window trim illuminates Press the button to unlock the You can use the power door lock control or when you lock the door. It remains on for driver door.
  • Page 71 Locks Press the button again within three seconds Note: The luggage compartment release Note: Keep the door handle clean to make to confirm that all the doors are closed. The button only works when your vehicle speed sure the system operates correctly. doors will lock again, the horn will sound and is less than 5 mph (8 km/h).
  • Page 72 Locks Smart Unlocks for Intelligent Access When you open one of the front doors and Autolock repeats when: Keys lock your vehicle using the power door lock • You open then close any door while the control, all doors will lock then unlock if: ignition is on and your vehicle speed is This feature helps to prevent you from •...
  • Page 73 Locks Illuminated Exit Luggage Compartment Enabling or Disabling Autolock and Autounlock The interior lamps and some exterior lamps From Inside Your Vehicle Note: You can switch autounlock and illuminate when all doors are closed and you Press the button on the autolock on or off independently of each switch the ignition off.
  • Page 74 Locks Power Decklid From Outside Your Vehicle The decklid will only operate with the (If Equipped) transmission in park (P). WARNINGS If the decklid reverses or starts to close after Make sure all persons are clear of the an open request, you will hear a fast power decklid area before using the continuous chime.
  • Page 75: Keyless Entry

    Locks From Outside Your Vehicle Note: Let the power system operate the Resetting the Power Decklid decklid after pressing the control. Pushing The decklid may not operate correctly and or pulling the decklid may activate the you may need to reset it if: obstacle detection feature and stop the •...
  • Page 76 Locks Note: If you enter your entry code too fast Note: The keypad will not operate a power • press 3·4 to save personal code 2 on the keypad, the unlock function may not decklid. • press 5·6 to save personal code 3 work.
  • Page 77 Locks To Release the Trunk Note: Personal entry codes 4 and 5 will not • switching the ignition on recall memory positions. • unlocking your vehicle using intelligent Enter the factory-set code or your personal access. code, then press 5·6 within five seconds. Erasing a Personal Code Unlocking and Locking the Doors Displaying the Factory Set Code...
  • Page 78: Interior Luggage Compartment Release

    Locks 2. Press the START/STOP button once and WARNINGS wait a few seconds. Do not leave children or animals 3. Press the START/STOP button again and unattended in the vehicle. On hot days, remove the key. the temperature in the trunk or vehicle interior can rise very quickly.
  • Page 79 Locks The handle is located inside the luggage compartment either on the luggage compartment door (lid) or near the tail lamps. It is composed of a material that will glow for hours in darkness following brief exposure to ambient light. Pull the handle and push up on the luggage compartment door (lid) to open from within the luggage compartment.
  • Page 80: Security

    Security SecuriLock The intelligent access key functions as a PASSIVE ANTI-THEFT SYSTEM programmed key that operates the driver The system helps prevent your vehicle from door lock and activates the intelligent access Note: The system is not compatible with starting unless you use a coded key with push button start system, as well as a non-Ford aftermarket remote start systems.
  • Page 81: Anti-theft Alarm

    Security You must have two previously programmed 7. Place the unprogrammed intelligent intelligent access keys inside your vehicle access key in the backup slot and press and the new unprogrammed intelligent the push button ignition switch. access keys readily accessible. See an Programming is now complete.
  • Page 82 Security Arming the Alarm The alarm is ready to arm when there is not a key in your vehicle. Electronically lock your vehicle to arm the alarm. Disarming the Alarm Disarm the alarm by any of the following actions: • Unlock the doors or luggage compartment with the remote control or keyless entry keypad.
  • Page 83: Steering Wheel

    Steering Wheel ADJUSTING THE STEERING WHEEL WARNING Do not adjust the steering wheel when your vehicle is moving. Note: Make sure that you are sitting in the correct position. See Sitting in the Correct Position (page 146). E157084 3. Lock the steering column. Power Tilt and Telescope Steering Column (If Equipped)
  • Page 84: Audio Control

    Steering Wheel The steering column sets a stopping position Easy Entry and Exit Feature just short of the end of the column position When you switch the ignition off, the steering to prevent damage to the steering column. column will move to the full up position to A new stopping position sets if the steering allow extra room to exit your vehicle.
  • Page 85: Voice Control

    Steering Wheel Press and hold the seek button to: See Cruise Control (page 214). CRUISE CONTROL • Tune the radio to the next station up or Type 1 down the frequency band. INFORMATION DISPLAY CONTROL • Seek through a track. VOICE CONTROL (If Equipped) E145981...
  • Page 86: Heated Steering Wheel

    Steering Wheel Use this control to access some of the MyLincoln Touch features in the information display. Navigate through the screen and press OK to select. See MyLincoln Touch (page 362). HEATED STEERING WHEEL (If Equipped) See MyLincoln Touch (page 362). MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
  • Page 87: Wipers And Washers

    Wipers and Washers Intermittent Wipe WINDSHIELD WIPERS Note: Fully defrost the windshield before you switch the windshield wipers on. Note: Make sure you switch the windshield wipers off before entering a car wash. Note: Clean the windshield and wiper blades if they begin to leave streaks or smears.
  • Page 88: Autowipers

    Wipers and Washers In these conditions, you can do the following The autowipers feature uses a rain sensor. AUTOWIPERS (If Equipped) to help keep your windshield clear: You will find it in the area around the interior mirror. The rain sensor monitors the amount •...
  • Page 89: Windshield Washers

    Wipers and Washers Note: When you set the wiper system to intermittent wipe and the autowiper system is on, the autowiper sensitivity setting adjusts the wiper speed according to the moisture on the windshield only. Use the wiper lever to wipe the windshield on-demand. Keep the outside of the windshield clean.
  • Page 90: Lighting

    Lighting High Beams Headlamp Flasher LIGHTING CONTROL E162679 E162680 E142449 Push the lever forward to switch the high Pull the lever toward you slightly and release beams on. it to flash the headlamps. Parking lamps, instrument panel Push the lever forward again or pull the lever lamps, license plate lamps and tail toward you to switch the high beams off.
  • Page 91: Instrument Lighting Dimmer

    Lighting The headlamps remain on for a period of Note: If you switch autolamps and time after you switch the ignition off. Use the autowipers on, the headlamps will information display controls to adjust the automatically turn on when the windshield period of time that the headlamps remain wipers continuously operate.
  • Page 92: Headlamp Exit Delay

    Lighting HEADLAMP EXIT DELAY DAYTIME RUNNING LAMPS Equipped) After you switch the ignition off, you can switch the headlamps on by pulling the WARNING direction indicator lever toward you. You will hear a short tone. The headlamps will switch The daytime running lamps system off automatically after three minutes with any does not activate the rear lamps and door open or 30 seconds after the last door...
  • Page 93: Automatic High Beam Control

    Lighting 3. The lighting control is in the off, parking When switched off in the information display, Note: If the system detects a blockage, for lamp or autolamps positions. the daytime running lamps are off in all example bird droppings, bug splatter, snow lighting control switch positions.
  • Page 94: Adaptive Headlamps

    Lighting Once the system is active, the high beams When the automatic control has activated will switch on if: the high beams, pushing or pulling the stalk will provide a temporary override to low • the ambient light level is low enough beam.
  • Page 95: Direction Indicators

    Lighting DIRECTION INDICATORS E142451 Note: There may be a delay of up to five seconds before the system will operate when E162681 the vehicle is first driven. Push the lever up or down to use the Note: The system is only active at speeds direction indicators.
  • Page 96: Welcome Lighting

    Front Interior Lamp Type 1 WELCOME LIGHTING Note: The front interior lamp switches are The Lincoln welcome mat projection lights on the overhead console. The exact location are on the bottom of the exterior mirror of each switch on the overhead console housings.
  • Page 97: Ambient Lighting

    Lighting Rear Interior Lamp Rear Interior Lamp (If Equipped) Type 2 E184889 E182517 E150100 Map lamp switch. The rear interior lamps are hidden in the Left-hand side map lamp. headliner. You can switch individual rear Door function switch. Right-hand side map lamp. interior lamps on independently by waving All lamps off switch.
  • Page 98: Windows And Mirrors

    Windows and Mirrors Bounce-Back POWER WINDOWS The window will stop automatically while WARNINGS closing. It will reverse some distance if there Do not leave children unattended in is an obstacle in the way. your vehicle and do not let them play Overriding the Bounce-Back Feature with the power windows.
  • Page 99: Global Opening And Closing

    Windows and Mirrors Window Lock Note: You can enable or disable this feature To close the windows and moonroof, press in the information display or see an and hold the remote control lock button. authorized dealer. See (page 110). Release the button once movement starts. Press the lock or unlock button to stop Note: To operate this feature, accessory movement.
  • Page 100 Windows and Mirrors Fold-Away Exterior Mirrors Note: Once you press the control, you cannot stop the mirrors midway through their Push the mirror toward the door window movement. Wait until the mirrors stop moving glass. Make sure that you fully engage the and press the control again.
  • Page 101: Interior Mirror

    Windows and Mirrors Lincoln Welcome Mat The image of the approaching vehicle is small and near the inboard edge of the main Projection lights, on the bottom of the mirror mirror when it is at a distance. The image housings, project an image onto the ground becomes larger and begins to move a short distance from the vehicle.
  • Page 102: Sun Visors

    Windows and Mirrors Illuminated Vanity Mirror You can adjust the interior mirror to your SUN VISORS preference. Some mirrors also have a second pivot point. This lets you move the mirror head up or down and from side to side. Auto-Dimming Mirror Note: Do not block the sensors on the front and back of the mirror.
  • Page 103: Moonroof

    Windows and Mirrors Opening and Closing the Moonroof WARNINGS When closing the moonroof, you should verify that it is free of obstructions and make sure that children and pets are not in the proximity of the roof opening. E145986 The moonroof controls are located on the The control is in the overhead console.
  • Page 104 Windows and Mirrors To override this feature, press and hold the Sunshade open. Press and release moonroof close control within two seconds to open the sunshade. The after the roof comes to a stop following a sunshade opens automatically with bounce-back reversal or two successive the moonroof.
  • Page 105: Instrument Cluster

    Instrument Cluster GAUGES E151261 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
  • Page 106 Instrument Cluster Left Information Display Speedometer Right Information Display This feature can be switched on or off in the Charge Assist Left Information Display information displays settings menu. See The up and down arrows provide information (page 110). Odometer about the energy going into and out of the Fuel Gauge high-voltage battery.
  • Page 107 Instrument Cluster • It may take a short time for the needle to Vehicle Settings and Personalization Trip Summary reach full after leaving the gas station. Trip Summary displays upon shutting off your Display/Trip This is normal and depends upon the vehicle.
  • Page 108: Warning Lamps And Indicators

    Instrument Cluster Phone Engaged (green light): Lights when the WARNING LAMPS AND adaptive cruise control system engages. INDICATORS See (page 362). Turns off when the speed control system disengages. Navigation or Compass The following warning lamps and indicators will alert you to a vehicle condition that may See (page 362).
  • Page 109 Instrument Cluster Blind Spot Monitor Door Ajar WARNING (If Equipped) Driving your vehicle with the warning Lights when the ignition is on and Lights when you switch this feature lamp on is dangerous. A significant any door is not completely closed. off or with a blind spot message.
  • Page 110 Instrument Cluster Engine Oil Grade Assist Lane Keeping Aid (If Equipped) (If Equipped) If it lights with the engine running Lights when you switch on the Lights when you activate the lane or when you are driving, this grade assist function. keeping system.
  • Page 111 Instrument Cluster Low Washer Fluid Ready to Drive Note: If your engine is misfiring, excessive exhaust temperatures could damage the Lights when the windshield washer Lights when you switch on your catalytic converter or other vehicle fluid is low. vehicle and it is ready to drive. A components.
  • Page 112: Audible Warnings And Indicators

    Instrument Cluster Stability Control Off Parking Brake On Warning Chime AUDIBLE WARNINGS AND INDICATORS Lights when you switch the system Sounds when you have left the parking brake off. It will go out when you switch on and drive your vehicle. If the warning Key in Ignition Warning Chime the system back on or when you chime remains on after you have released...
  • Page 113: Information Displays

    Information Displays Left Information Display Controls Main menu GENERAL INFORMATION From the main menu bar on the left side of WARNING the information display, you can choose from the following categories: Driving while distracted can result in loss of vehicle control, crash and injury. Display/Trip We strongly recommend that you use E144639...
  • Page 114 Information Displays Note: The cluster will remember the menu level 2 state when the individual key state is changed from the RUN position to the OFF position. Display/Trip Menu level 2 Menu level 3 Menu level 4 Menu level 5 Engage Help —...
  • Page 115 Information Displays Display/Trip Trip 1 Fuel History Trip 2 Coach Fuel History Average Speed Coach Blank Blank — Help — — Trip 1 & 2: Trip Data + Battery Gauge Help — — + Fuel Gauge Note: Hold OK to reset average fuel •...
  • Page 116 Information Displays • When power demand surpasses the Unique content available in MyView: • Tach rpm x 1000 — When the gasoline amber indicator, this level of demand and engine is running, the tachometer gauge • Accessory Power— Indicates electrical associated fuel economy displays in displays the engine speed in revolutions power demands from your vehicle’s...
  • Page 117 Information Displays Information Warnings Tutorial Displays a number of different system tutorials. Use the up or down arrows to scroll through the tutorials. Then press OK to view. Driver Alert Displays the associated driver alert graphic. MyKey MyKeys (Number of MyKeys programmed) MyKey Miles (km) (Distance traveled using a programmed MyKey) Admin Keys (Number of admin keys) System Check...
  • Page 118 Information Displays Settings Menu level 2 Menu level 3 Menu level 4 Menu level 5 Menu level 6 Driver Assist Traction Ctrl On or Off — Grade Assist On or Off — Drive Control Sport, Normal or Comfort — Blindspot On or Off —...
  • Page 119 Information Displays Settings Easy Entry / Exit On or Off — Lighting Adaptive Hdlamps Traffic Set Up Right or Left Hand Traffic Auto Highbeam On or Off Daytime Lights On or Off Autolamp Delay Select time interval Locks Autolock On or Off Autounlock On or Off Mislock...
  • Page 120 Information Displays Settings Driver Seat Auto or Off Passenger Seat Auto or Off Duration 5, 10 or 15 minutes Quiet Start On or Off System Enable or Disable Switch Inhibit On or Off Tire Mobility Kit Select number of years Windows Remote Open On or Off...
  • Page 121 Information Displays Settings Volume Limiter On or Off Do Not Disturb On or Off Clear MyKeys Hold OK to Clear All MyKeys Display Language Select the desired language - Hold OK to Set Units Distance Miles & GAL, l/100km or km/l Temperature Fahrenheit (°F) or Celsius (°C) Brake Coach...
  • Page 122 Information Displays Right Information Display Controls • Press the up and down arrow buttons to Entertainment scroll through and highlight the options See (page 362). within a menu. • Press the right arrow button to enter a Phone sub-menu. See (page 362). •...
  • Page 123 Information Displays Fuel Economy Fuel History Duration 5, 10 or 30 minutes — (Instantaneous Fuel Economy + Fuel Help — — Economy History + Avg Fuel Economy) Coach Help — — This feature can be reset in the information Note: Hold OK to reset average fuel Efficiency Leaves displays settings menu under Driving History.
  • Page 124: Information Messages

    Information Displays Note: Fuel economy is not always a measure Note: Average fuel economy cannot be reset of appropriate driving behavior. For example, in MyView. when driving uphill and maintaining an Instantaneous Fuel Economy appropriate speed, your instant fuel economy may not be good (losing leaves) If your instantaneous fuel economy is greater but the Coach may show a blue bar for than the maximum value displayed, a + sign...
  • Page 125 Information Displays Active Park Message Action Active Park Fault Displayed when the system needs service. Contact your authorized dealer as soon as possible. Adaptive Cruise Control Message Action Adaptive Cruise Malfunction Displayed when a radar malfunction is preventing the ACC from engaging. See Using Adaptive Cruise Control (page 215).
  • Page 126 Information Displays Message Action Adaptive Cruise - Driver Resume Control Displayed when the adaptive cruise has reinstated controls to the driver. Adaptive Cruise Speed Too Low to Displays when the vehicle speed is too slow to activate the adaptive cruise. Activate Adaptive Cruise Shift Down Displays when the vehicle speed is getting too low for adaptive cruise.
  • Page 127 Information Displays Airbag Message Action Occupant Sensor BLOCKED Remove Displays when the system detects a malfunction due to a blocked sensor. Objects Near Passenger Seat Alarm Message Action Vehicle Alarm to Stop Alarm, Start Vehicle Displays when the alarm has been triggered due to unauthorized entry. See Anti-Theft Alarm (page 78).
  • Page 128 Information Displays Battery and Charging System (12 volt) Message Action Check Charging System Displayed when the charging system needs servicing. If the warning stays on or continues to come on, contact your authorized dealer as soon as possible. Low Battery Features Temporarily Turned Displayed when the battery management system detects an extended low-voltage condition.
  • Page 129 Information Displays Blind Spot Information and Cross Traffic Alert System Message Action Blindspot System Fault Displayed when a fault with the system has occurred. Contact your authorized dealer as soon as possible. Blindspot Not Available Sensor Blocked Displayed when the system sensors are blocked. Contact your authorized dealer as soon as See Manual possible.
  • Page 130 Information Displays Message Action Switches Inhibited Security Mode Displays when the door switches have been disabled. Child Lock Malfunction Service Required Displays when there is a system malfunction with the child locks. Contact your authorized dealer as soon as possible. Factory Keypad Code XXXXX Displays the factory keypad code after the keypad has been reset.
  • Page 131 Information Displays Hill Start Assist Message Action Hill Start Assist Not Available Displays when hill start assist is not available. Contact your authorized dealer. See Hill Start Assist (page 198). Keys and Intelligent Access Message Action Press Brake to START Displayed as a reminder to press the brake while starting the vehicle.
  • Page 132 Information Displays Message Action Max Number of Keys Learned Displayed during spare key programming when the maximum number of keys have been programmed. Not Enough Keys Learned Displayed during spare key programming when not enough keys have been programmed. Key Battery Low Replace Soon Displays when the key battery is low.
  • Page 133 Information Displays Maintenance Message Action LOW Engine Oil Pressure Stop the vehicle as soon as safely possible, turn off the engine. Check the oil level. If the warning stays on or continues to come on with your engine running, contact your authorized dealer as soon as possible.
  • Page 134 Information Displays Message Action Service Tire Mobility Kit Displayed when the kit needs service. See your authorized dealer. Transport / Factory Mode Displays to indicate that the vehicle is still in Transport or Factory mode. This may not allow some features to operate properly.
  • Page 135 Information Displays Message Action Traction Control On - MyKey Setting Displays when a MyKey is in use and Traction control is activated. MyKey Park Aid Cannot Be Deactivated Displays when a MyKey is in use and park aid is activated. Lane Keeping Alert On MyKey Setting Displayed when the lane keeping aid is on per MyKey settings.
  • Page 136 Information Displays Park Brake Message Action Park Brake Engaged You have set the parking brake and you have driven the vehicle more than 3 mph (5 km/h). If the warning stays on after you have released the parking brake, contact an authorized dealer. Release Park Brake The electric parking brake is set and the vehicle is driven more than 3mph (5km/h).
  • Page 137 Information Displays Message Action Park Brake System Overheated You have not released the electric parking brake causing it to overheat. Park Brake Applied The electric parking brake is set. Only displayed when a fault is present that is causing the brake system warning lamp to be illuminated continuously.
  • Page 138 Information Displays Pre-Collision Assist Message Action Pre-Collision Assist Malfunction Displayed when there is a system malfunction with the collision warning system. The system will be disabled. Contact your authorized dealer as soon as possible. Pre-Collision Assist Not Available Sensor Displayed when the collision warning system radar is blocked because of poor radar visibility Blocked See Manual due to bad weather or ice/mud/water in front of the radar.
  • Page 139 Information Displays Seats Message Action Memory Recall Not Permitted While Driving Displays as a reminder that memory seats are not available while driving. Memory X Saved Displays to show where your memory setting has been saved. Starting System Message Action Press Brake to Start Displays when starting the vehicle as a reminder to apply the brake.
  • Page 140 Information Displays Tire Pressure Monitoring System Message Action LOW Tire Pressure Displays when one or more tires on your vehicle have low tire pressure. See Tire Pressure Monitoring System (page 342). Tire Pressure Monitor Fault Displays when the tire pressure monitoring system is malfunctioning. If the warning stays on or continues to come on, contact your authorized dealer.
  • Page 141 Information Displays Transmission Message Action Transmission Malfunction Service Now See your authorized dealer. Transmission Overheating Stop Safely The transmission is overheating and needs to cool. Stop in a safe place as soon as it’s possible. Transmission Overtemperature Stop Safely The transmission has overheated and needs to cool. Stop in a safe place as soon as it’s possible. Transmission Service Required See your authorized dealer.
  • Page 142 Information Displays Message Action Press Brake Pedal Displays to request the operator to apply the brake as needed by the transmission. Depress Brake to Shift from Park Displays when the brake pedal needs to be depressed to enable the transmission to shift from park.
  • Page 143 Information Displays Message Action SHIFT SYS FAULT Neutral Unavailable See your authorized dealer. Service Required SHIFT SYS FAULT Low Unavailable Service See your authorized dealer. Required Neutral Tow Engaged Turn Ignition Off for Displays when neutral tow is active and the ignition needs to be turned off. See Towing the Towing Vehicle on Four Wheels (page 250).
  • Page 144: Automatic Climate Control

    Climate Control Note: You can switch temperature units AUTOMATIC CLIMATE CONTROL between Fahrenheit and Celsius. See Settings (page 376). E146320 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
  • Page 145 Climate Control Driver temperature control: Adjusts the temperature setting using the control on the driver side. This control also adjusts the passenger side temperature when you switch off dual zone mode. Fan speed control: Adjusts the volume of air circulated in the vehicle. Passenger temperature control: Adjusts the temperature on the passenger side.
  • Page 146: Hints On Controlling The Interior Climate

    Climate Control Automatic Climate Control 2. Adjust the temperature function to the HINTS ON CONTROLLING THE desired setting. INTERIOR CLIMATE Note: Adjusting the settings when your vehicle interior is extremely hot or cold is not Recommended Settings for Heating General Hints necessary.
  • Page 147: Heated Windows And Mirrors

    Climate Control Heated Exterior Mirror 2. Adjust the temperature control to the Note: Make sure you have a cabin air filter desired setting. Use 72°F (22°C) as a installed at all times. This prevents foreign When you switch the heated rear window starting point, then adjust the setting as objects from entering the system.
  • Page 148: Seats

    Climate Control Switch the ignition on to return the system In cold weather, the system is set to 72°F to its pre-selected settings. You can now (22°C). The heated seats are set to high (if make adjustments normally, but you need to available, and selected to AUTO in the switch certain vehicle-dependent features information display).
  • Page 149: Sitting In The Correct Position

    Seats • Keep sufficient distance between SITTING IN THE CORRECT yourself and the steering wheel. We POSITION recommend a minimum of 10 in (25 cm) between your breastbone and the airbag WARNINGS cover. Sitting improperly, out of position or • Hold the steering wheel with your arms with the seatback reclined too far can slightly bent.
  • Page 150 Seats Front seat head restraint Rear center head restraint WARNINGS The adjustable head restraint is a safety device. Whenever possible, it should be installed and properly adjusted when the seat is occupied. Failure to adjust the head restraint properly could reduce its effectiveness during certain impacts.
  • Page 151: Power Seats

    Seats Tilting Head Restraints Lowering the Head Restraint 2. Pivot the head restraint forward toward your head to the desired position. 1. Press and hold button C. The front head restraints have a tilting After the head restraint reaches the feature for extra comfort.
  • Page 152 Seats E144632 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
  • Page 153 Seats Power Lumbar Multi-Contour Front Seats With Active Motion (If Equipped) Note: The massage system will turn off after 20 minutes. Note: The engine must be running or the vehicle must be in accessory mode to activate the seats. Note: Allow a few seconds for any selection to activate.
  • Page 154: Memory Function

    Seats Massage mode Lumbar and bolster mode Massage intensity increase Lumbar increase On and off The massage feature will default to an alternating massage mode with back massage intensity adjustment. The lumbar and bolster feature will default to the middle lumbar mode. Press C a second time to adjust the back bolster.
  • Page 155 Seats This feature automatically recalls the position Recalling a PreSet Position Note: Pressing any active memory feature of the driver seat, power mirrors and power control - power seat, mirror (or steering Press and release the preset button steering column. The memory control is column switch) (or any memory button) associated with your desired driving position.
  • Page 156: Rear Seats

    Seats Note: If more than one linked remote control or IA key is in range, the memory function moves to the settings of the first key to initiate a memory recall. Easy Entry and Exit Feature If you enable the easy entry and exit feature, it automatically moves the driver seat position rearward up to two inches (five centimeters) when you switch the ignition...
  • Page 157: Heated Seats

    Seats Rear Seats Do not do the following: HEATED SEATS (If Equipped) • Place heavy objects on the seat. WARNING Front Seats • Operate the heated seat if water or any Persons who are unable to feel pain to other liquid spills on the seat. Allow the WARNING the skin because of advanced age, seat to dry thoroughly.
  • Page 158: Climate Controlled Seats

    Seats Do not do the following: The heated seat module resets at every WARNING ignition run cycle. While the ignition is on, • Place heavy objects on the seat. People who are unable to feel pain to press the high or low heated seat switch to •...
  • Page 159: Rear Seat Armrest

    Seats Do not do the following: REAR SEAT ARMREST • Place heavy objects on the seat. • Operate the heated seat if water or any other liquid spills on the seat. Allow the seat to dry thoroughly. • Operate the heated seats unless the engine is running.
  • Page 160 Seats E152622 Release the latch, then pull down on the door located in the back of the armrest. You can store cargo of a longer length such as skis or lumber. MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
  • Page 161: Universal Garage Door Opener

    Universal Garage Door Opener HomeLink Wireless Control System Note: We recommend that upon the sale or The system includes two primary features, a lease termination of your vehicle, you erase garage door opener and a platform for Equipped) the programmed function buttons for security remote activation of devices within the home.
  • Page 162 Universal Garage Door Opener 4. Press and hold the HomeLink button you programmed for five seconds, then release. You may need to do this twice to activate the door. If your garage door does not operate, watch the HomeLink indicator light. If the indicator light stays on, the E142659 E142658...
  • Page 163 Universal Garage Door Opener 2. The indicator light will begin to flash after 20 seconds. Without releasing the button, follow Step 1 in the Programming section. For questions or comments, contact HomeLink at or 1-800-355-3515. E142658 Programming to a Genie Intellicode 2 3.
  • Page 164 Universal Garage Door Opener 4. Press and hold both the programmed Programming HomeLink to the Genie Genie button on the hand-held Intellicode Garage Door Opener Motor transmitter and the button you want to Note: You may need a ladder to access the program.
  • Page 165 Universal Garage Door Opener 4. Press and release the Genie Intellicode FCC and RSS-210 Industry Canada 2 hand-held transmitter’s previously Compliance programmed button. Both indicator lights This device complies with Part 15 of the FCC on the garage door opener motor unit Rules and with RSS-210 of Industry Canada.
  • Page 166: Auxiliary Power Points

    Auxiliary Power Points 12 Volt DC Power Point 110 Volt AC Power Point and Twisting Note: Improper use of the power point can cause damage not covered by your Auxiliary Cover (If Equipped) WARNING warranty. WARNING Do not plug optional electrical Note: Always keep the power point caps accessories into the cigar lighter closed when not in use.
  • Page 167 Auxiliary Power Points When the indicator light, located on the • Measuring devices, which process power point, is: precise data, such as medical equipment, measuring equipment, etc. • On — the power point is working, the ignition is on and a device is plugged in. •...
  • Page 168: Storage Compartments

    Storage Compartments CENTER CONSOLE Storage compartment with auxiliary power point and media hub Stow items in the cupholder carefully as Auxiliary power point, 110 volt AC items may become loose during hard power point braking, acceleration or collisions, including hot drinks which may spill. OVERHEAD CONSOLE Available console features include: E146582...
  • Page 169: Starting And Stopping The Engine

    Starting and Stopping the Engine Ignition Modes If you disconnect the battery, your vehicle GENERAL INFORMATION may exhibit some unusual driving characteristics for approximately 5 miles (8 WARNINGS kilometers) after you reconnect it. This is Extended idling at high engine speeds because the engine management system can produce very high temperatures must realign itself with the engine.
  • Page 170: Starting A Gasoline Engine

    Starting and Stopping the Engine The keyless starting system has three Before starting the vehicle, check the STARTING A GASOLINE ENGINE modes: following: When the engine starts for the first time on • Off: Turns the ignition off. • Make sure all occupants have fastened your drive, the idle speed increases, this their safety belts.
  • Page 171 Starting and Stopping the Engine Within 20 seconds of switching the vehicle Automatic Shutdown Override off, press the brake pedal and press the Note: You cannot permanently switch off the button. After 20 seconds have expired, you automatic shutdown feature. When you can no longer restart the vehicle without the switch it off temporarily, it turns on at the key present inside your vehicle.
  • Page 172: Engine Block Heater

    Starting and Stopping the Engine Switching Off the Vehicle When It Is Switching Off the Vehicle When It Is Guarding Against Exhaust Fumes Stationary Moving WARNING 1. Put the transmission in position P. WARNING If you smell exhaust fumes inside your 2.
  • Page 173 Starting and Stopping the Engine We recommend that you do the following for • Check for heat anywhere in the electrical WARNINGS a safe and correct operation: hookup once the system has been Do not use your heater with operating for approximately 30 minutes. •...
  • Page 174: Unique Driving Characteristics

    Unique Driving Characteristics the engine is running or not, to indicate the • Very high or low outside temperature (to HYBRID ELECTRIC VEHICLE vehicle is capable of movement (using its provide system cooling or heating). electric motor, engine, or both). Typically, the This hybrid vehicle combines electric and •...
  • Page 175 Unique Driving Characteristics Low Gear: Low gear (L) is designed to mimic If you leave your vehicle inoperative for over During certain events (such as vehicle the enhanced engine braking available in 31 days, it may be necessary to jumpstart the servicing) your low voltage 12-volt battery non-hybrid vehicles.
  • Page 176 Unique Driving Characteristics EV+ Mode EcoSelect • Keep the tires properly inflated and only use the recommended size. Your vehicle will recognize your frequent EcoSelect is designed to offer the best • Aggressive driving increases the amount destinations and allow for more EV driving possible fuel economy with only a slight of energy required to move your vehicle.
  • Page 177 Unique Driving Characteristics EcoSelect allows your vehicle to operate • Softer acceleration. • Changes in engine behavior. more efficiently. You will notice: • More regenerative braking. • ECO Cruise control activation. See • Less aggressive heating and cooling. Cruise Control (page 214). Frequently Asked Questions Question Answer...
  • Page 178 Unique Driving Characteristics Question Answer Why does my engine stay on when it is extremely cold outside? In order to ensure that the climate control system can begin heating the cabin or defrosting the windshield as soon as a driver requests it, the engine coolant temperature has to be kept sufficiently hot.
  • Page 179 Unique Driving Characteristics Question Answer Can I put E15 or E85 in my vehicle, and how will it affect my fuel Your hybrid vehicle can use E15 (15% ethanol, 85% gasoline) fuel, but economy? you may notice slightly reduced fuel economy because ethanol contains less energy per gallon than gasoline.
  • Page 180: Fuel And Refueling

    Fuel and Refueling • Avoid inhaling fuel vapors. Inhaling too SAFETY PRECAUTIONS WARNINGS much fuel vapor of any kind can lead to When refueling always shut the engine eye and respiratory tract irritation. In WARNINGS off and never allow sparks or open severe cases, excessive or prolonged flames near the filler neck.
  • Page 181: Fuel Quality

    Fuel and Refueling • Fuels can also be harmful if absorbed Do not use: FUEL QUALITY through the skin. If fuel is splashed on • Diesel fuel. the skin, clothing or both, promptly Choosing the Right Fuel • Fuels containing kerosene or paraffin. remove contaminated clothing and wash •...
  • Page 182: Running Out Of Fuel

    Fuel and Refueling However, if it knocks heavily under most During fuel freshness mode: • To start the vehicle with a keyless driving conditions while you are using fuel ignition, just start the engine. Crank time • The information display will indicate fuel with the recommended octane rating, contact will be longer than usual.
  • Page 183 Fuel and Refueling Note: Do not use aftermarket funnels; they When filling the vehicle’s fuel tank from a will not work with the capless fuel system portable fuel container, use the funnel and can damage it. The included funnel has included with the vehicle.
  • Page 184: Refueling

    Fuel and Refueling • Keep the fuel pump nozzle in contact WARNINGS with the fuel container while filling. Switch off your engine when you are • Do not use a device that would hold the refueling. fuel pump handle in the fill position. Do not smoke if you are near fuel or refueling your vehicle.
  • Page 185 Fuel and Refueling 3. Slowly insert the fuel filler nozzle fully into Note: A fuel spillage concern may occur if the fuel system to open both doors. overfilling the fuel tank. Do not overfill the Leave the nozzle fully inserted until you tank to the point that the fuel is able to have stopped pumping fuel.
  • Page 186: Fuel Consumption

    Fuel and Refueling Calculating Fuel Economy If this action corrects the problem, the Empty reserve is the amount of fuel message may not reset immediately. It may remaining in the tank after the fuel gauge Do not measure fuel economy during the take several driving cycles for the message indicates empty.
  • Page 187: Emission Control System

    Fuel and Refueling Keep a record for at least one month and Your vehicle is equipped with various Illumination of the service engine soon record the type of driving (city or highway). emission control components and a catalytic indicator, charging system warning light or This provides an accurate estimate of the converter that will enable your vehicle to the temperature warning light, fluid leaks,...
  • Page 188 Fuel and Refueling On-Board Diagnostics (OBD-II) Readiness for Inspection/Maintenance You can correct these temporary malfunctions by filling the fuel tank with good (I/M) Testing Your vehicle has a computer known as the quality fuel, properly closing the fuel fill inlet on-board diagnostics system (OBD-II) that Some state/provincial and local governments or letting the electrical system dry out.
  • Page 189: Mkz Hybrid (cc9) Hybrid Electric Vehicle (hev), Canada/united States Of America, Enusa, First Printing

    Fuel and Refueling ignition key to the on position for 15 seconds without cranking the engine. If the service engine soon indicator blinks eight times, it means that the vehicle is not ready for I/M testing; if the service engine soon indicator stays on solid, it means that the vehicle is ready for I/M testing.
  • Page 190: High Voltage Battery

    High Voltage Battery To disable the battery and stop all high GENERAL INFORMATION voltage electric activity in the vehicle, you can access the high voltage disconnect WARNING circuit. To do this, you must unplug the circuit This battery pack should only be from the circuit port connected to the battery.
  • Page 191: High Voltage Battery Cut-off Switch

    High Voltage Battery 6. Reverse this procedure to reinstall the high-voltage service disconnect and the outer lever to the service disconnect. Reactivating the High Voltage Battery Note: If you have manually disconnected your high voltage shut off circuit, you need to reconnect the circuit before you can reactivate it.
  • Page 192 High Voltage Battery 3. If your vehicle is not powered after this sequence, repeat steps 1 and 2 up to two more times. For vehicles equipped with a push button start system: 1. Press the START/STOP button to turn ignition off. 2.
  • Page 193: Transmission

    Transmission Understanding the Positions of your AUTOMATIC TRANSMISSION Electronic Transmission WARNINGS Note: Always come to a complete stop Always set the parking brake fully and before putting your vehicle into and out of make sure your vehicle is in park (P). park (P).
  • Page 194 Transmission Note: If the driver attempts to leave the When you turn the ignition off, your vehicle Note: If you have waited an extended period vehicle while it is in gear, the vehicle will will automatically shift into park (P). If you turn of time, (2-15 minutes) before starting your automatically shift into park (P).
  • Page 195 Transmission Exiting Stay in Neutral mode Grade assist: Stay in Neutral mode To disable Stay in Neutral mode put your • Provides additional grade braking with a Stay in Neutral mode allows your vehicle to vehicle in another gear. See the Putting the combination of engine motoring and stay in neutral when you exit your vehicle.
  • Page 196 Transmission Low (L) Note: For some markets this feature will be 2. Locate the brake shifter interlock access disabled. slot. The slot is located below the media • Provides maximum engine braking. hub, in the front of the center console Note: This feature will only function if your •...
  • Page 197 Transmission If Your Vehicle Gets Stuck In Mud or Snow Note: Do not rock your vehicle if the engine is not at normal operating temperature or damage to the transmission may occur. Note: Do not rock your vehicle for more than a minute or damage to the transmission and tires may occur, or the engine may overheat.
  • Page 198: Brakes

    Brakes Brake Over Accelerator This lamp momentarily illuminates GENERAL INFORMATION when you switch the ignition on. If In the event the accelerator pedal becomes the light does not illuminate during Note: Occasional brake noise is normal. If a stuck or entrapped, apply steady and firm start up, remains on or flashes, the anti-lock metal-to-metal, continuous grinding or pressure to the brake pedal to slow the...
  • Page 199: Hints On Driving With Anti-lock Brakes

    Brakes braking, the motor is spun as a generator to HINTS ON DRIVING WITH ANTI- WARNING create electrical current. This recharges the LOCK BRAKES Always set the parking brake and leave battery and slows the vehicle. In effect, once your vehicle with the transmission in the accelerator pedal is released, the motor Note: When the system is operating, the park (P).
  • Page 200 Brakes Note: The brake system warning lamp will The brake system warning lamp flashes for If you apply the electric parking brake when illuminate for ten seconds if the ignition is approximately 2 seconds then stays your vehicle is moving, the brake system turned off after the electric parking brake illuminated to confirm that the electric warning lamp will illuminate and a warning...
  • Page 201: Hill Start Assist

    Brakes Battery With No Charge Manual release Automatic release - drive away release Your vehicle will automatically release the WARNING WARNING parking brake if: If the brake system warning light You will not be able to apply or release • The driver door is closed.
  • Page 202 Brakes Note: The system only functions when you Note: When you remove your foot from the WARNINGS bring your vehicle to a complete standstill brake pedal and press the pedal again when The system will turn off if a malfunction with the vehicle in an uphill gear (for the system is active, you will experience is apparent or if you rev the engine...
  • Page 203: Traction Control

    Traction Control Switching the System Off Using the System Indicator Lights and Messages PRINCIPLE OF OPERATION Information Display Controls (If Equipped) WARNING The traction control system helps avoid drive Your vehicle comes with this feature already wheel spin and loss of traction. If a failure has been detected within enabled.
  • Page 204 Traction Control When you turn the traction control system off or on, a message appears in the information display showing system status. MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
  • Page 205: Stability Control

    Stability Control PRINCIPLE OF OPERATION WARNINGS of your vehicle increasing the risk of personal WARNINGS injury or property damage. Activation of the AdvanceTrac system is an indication that at Vehicle modifications involving braking least some of the tires have exceeded their system, aftermarket roof racks, ability to grip the road;...
  • Page 206: Using Stability Control

    Stability Control USING STABILITY CONTROL AdvanceTrac® The system automatically activates when you start your vehicle. The AdvanceTrac system cannot be completely turned off, but the electronic stability control system is disabled when the transmission selector lever is in position R. You can turn off the traction control portion of the system independently.
  • Page 207: Parking Aids

    Parking Aids (If Equipped) Note: The sensing system cannot be turned PRINCIPLE OF OPERATION WARNINGS off when a MyKey is present. See Principle This system is not designed to prevent of Operation (page 60). WARNINGS contact with small or moving objects. The system is designed to provide a warning Note: If you attach certain add-on devices To help avoid personal injury, please...
  • Page 208: Rear Parking Aid

    Parking Aids (If Equipped) Coverage area of up to 6 ft (1.8 m) from the REAR PARKING AID FRONT PARKING AID rear bumper. There may be decreased coverage area at the outer corners of the The rear sensors are only active when the The front sensors are active when the bumper.
  • Page 209: Active Park Assist

    Parking Aids (If Equipped) If the transmission is in reverse (R), the front Note: The driver is always responsible for Do not use the system if: sensing system provides audio warnings controlling the vehicle, supervising the • You have attached a foreign object (bike when your vehicle is moving and the system and intervening if required.
  • Page 210 Parking Aids (If Equipped) E130107 Note: Active park assist may not detect Note: If driven above approximately 22 mph When the system finds a suitable space, the vehicles with overhanging loads (a bus or a (35 km/h), the touchscreen shows a message touchscreen displays a message and a tone truck), street furniture and other items.
  • Page 211 Parking Aids (If Equipped) E130108 Certain vehicle conditions can also Deactivating the Park Assist Feature When you think your vehicle has enough deactivate the system, such as: space in front and behind it, or you hear a Manually deactivate the system by: •...
  • Page 212 Parking Aids (If Equipped) Troubleshooting the System The system does not look for a space The traction control system may be off The transmission is in Reverse ( R); your vehicle must be moving forward to detect a parking space The system does not offer a particular space Something may be contacting the front bumper or side sensors There is not enough room on both sides of your vehicle in order to park...
  • Page 213: Rear View Camera

    Parking Aids (If Equipped) The system does not position the vehicle where I want in the space Your vehicle is rolling in the opposite direction of the transmission (rolling forward when Reverse [R] is selected) An irregular curb along the parking space prevents the system from aligning your vehicle properly Vehicles or objects bordering the space may not be positioned correctly You pulled your vehicle too far past the parking space.
  • Page 214 Parking Aids (If Equipped) Using the Rear View Camera System Note: When towing, the camera only sees WARNINGS what you are towing behind your vehicle. Use caution when turning camera The rear view camera system displays what This might not provide adequate coverage features on or off while in reverse (R).
  • Page 215 Parking Aids (If Equipped) Guidelines and the Centerline Fixed guideline: Yellow zone Note: Active guidelines and fixed guidelines Fixed guideline: Red zone are only available when the transmission is Rear bumper in reverse (R). Note: The centerline is only available if Active guidelines are only shown with fixed guidelines.
  • Page 216 Parking Aids (If Equipped) Enhanced Park Aids Note: Manual zoom is only available when the transmission is in reverse (R). Note: Enhanced park aids are only available Note: Only the centerline shows when you when the transmission is in reverse (R). enable manual zoom.
  • Page 217: Cruise Control

    Cruise Control Note: Cruise control will disengage if the ECO Cruise is included in EcoSelect which PRINCIPLE OF OPERATION vehicle speed decreases more than 10 mph is turned on or off using the ECO button on (16 km/h) below the set speed while driving the center console.
  • Page 218: Using Adaptive Cruise Control

    Cruise Control • Press and release SET+ or SET-. When Note: You erase the set speed when you WARNINGS you select km/h as the display switch the system off. Do not use adaptive cruise control on measurement in the information display, winding roads, in heavy traffic or when the set speed changes in approximately the road surface is slippery.
  • Page 219 Cruise Control The system adjusts your speed to maintain ECO Cruise is included in EcoSelect which 3. The information display will show a green a proper distance between you and the is turned on or off using the ECO button on indicator light, current gap setting and vehicle in front of you in the same lane.
  • Page 220 Cruise Control Following a Vehicle A vehicle graphic illuminates in the If the system predicts that its maximum instrument cluster. braking level will not be sufficient, an audible WARNINGS warning will sound while the system To help you pass while adaptive cruise continues to brake.
  • Page 221 Cruise Control The selected gap appears in the information display as shown by the bars in the graphic. Four gap distance settings are available. Note: It is your responsibility to select a gap appropriate to the driving conditions. E164805 Adaptive cruise control, distance between vehicle settings Set speed Graphic display, bars indic- Time gap, seconds...
  • Page 222 Cruise Control Overriding the System Changing the Set Speed Low Speed Automatic Cancellation • Press and release SET+ or SET-. The set The system is not functional at vehicle WARNING speed will change in approximately 1 mph speeds below 12 mph (20 km/h). An audible Whenever the driver is overriding the (2 km/h) increments.
  • Page 223 Cruise Control Note: You erase the set speed when you Detection issues can occur: switch the system off. When driving on a different line than the vehicle in front. Detection Issues With vehicles that edge into your WARNING lane. The system can only detect these vehicles once they move On rare occasions, detection issues fully into your lane.
  • Page 224 Cruise Control System Not Available Blocked Sensor A message displays if something obstructs the radar signals from the sensor. The sensor Conditions that can cause the system to is located behind a fascia cover near the deactivate or prevent the system from driver side of the lower grille.
  • Page 225 Cruise Control Due to the nature of radar technology, it is possible to get a blockage warning and not be blocked. This can happen, for example, when driving in sparse rural or desert environments. A false blocked condition will either self clear or clear after a key cycle. Switching to Normal Cruise Control WARNING Normal cruise control will not brake...
  • Page 226: Driving Aids

    Driving Aids The system automatically monitors your The warning system is in two stages. At first DRIVER ALERT (If Equipped) driving behavior using various inputs the system issues a temporary warning that including the front camera sensor. you need to take a rest. This message will WARNING only appear for a short time.
  • Page 227: Lane Keeping System

    Driving Aids The current assessment of your alertness is Note: If the camera sensor cannot track the WARNINGS within a typical range. road lane markings or if your vehicle speed In cold and severe weather conditions drops below approximately 40 mph (64 the system may not function.
  • Page 228 Driving Aids Note: When Aid mode is on and the system System Settings detects no steering activity for a short period, The system has optional setting menus the system will alert you to put your hands available. To view or adjust the settings, See on the steering wheel.
  • Page 229 Driving Aids • While the system is on, the color of the lane markings will change to indicate the system • Medium status. • High Gray: Indicates that the system is temporarily System Display unable to provide a warning or intervention on the indicated side(s).
  • Page 230 Driving Aids Green: Indicates that the system is available Red: Indicates that the system is providing • Quick braking. or ready to provide a warning or intervention, or has just provided a lane keeping alert • Fast acceleration. on the indicated side(s). warning.
  • Page 231 Driving Aids Why is the feature not available (line markings are gray) when I can see the lane markings on the road? Camera blockage due to dirt, grime, fog, frost or water on the windshield Driving too close to the vehicle in front of you Transitioning between no lane markings to lane markings or vice versa Standing water on the road Faint lane markings (partial yellow lane markings on concrete roads)
  • Page 232: Blind Spot Information System

    Driving Aids BLIS aids you in detecting vehicles that may Using the Systems BLIND SPOT INFORMATION have entered the blind spot zone (A). The SYSTEM BLIS turns on when the vehicle is started and detection area is on both sides of the vehicle, is driven forward above 5 mph (8 km/h);...
  • Page 233 Driving Aids WARNING To help avoid personal injury, NEVER use the cross traffic alert system as a replacement for using the interior and exterior mirrors and looking over your shoulder before backing out of a parking space. Cross traffic alert is not a replacement for careful driving.
  • Page 234 Driving Aids In this first example, the left sensor is only maximized. partially obstructed; zone coverage is nearly E142441 Zone coverage also decreases when parking at shallow angles. Here, the left sensor is mostly obstructed; zone coverage on that side is severely limited. MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
  • Page 235 Driving Aids System Lights and Messages System Sensors WARNING Just prior to the system recognizing a blocked condition and alerting the driver, the number of missed objects will increase. To help avoid injuries, NEVER use the BLIS as a replacement for using the side and rear view mirrors and looking over your shoulder before changing lanes.
  • Page 236 Driving Aids When the blockage is removed, the system The following are other situations that may can be reset in two ways: limit the BLIS: Reasons for messages being displayed • when at least two objects are detected • Certain maneuvering of vehicles entering The radar Clean the fascia area in front while driving, or...
  • Page 237: Steering

    Driving Aids There may be certain instances when either Note: The CTA system always switches on STEERING the BLIS or cross traffic alert systems whenever the ignition is switched on. illuminate the alert indicator with no vehicle However, the BLIS system will remember the Electric Power Steering in the coverage zone;...
  • Page 238: Pre-collision Assist

    Driving Aids Extreme continuous steering may increase Adaptive Learning WARNINGS the effort required for you to steer your The Pre-Collision Assist system with The electronic power steering system vehicle. This increased effort prevents brake support cannot help prevent all adaptive learning helps correct road overheating and permanent damage to the collisions.
  • Page 239 Driving Aids Using the Pre-Collision Assist System Blocked Sensors WARNING The Pre-Collision Assist system’s brake support reduces collision speed only if you brake your vehicle before any collision. As in any typical braking situation, you must press your brake pedal. E156131 E145632 When your vehicle rapidly approaches...
  • Page 240 Driving Aids Cause Action The radar sensor cover in the grille is dirty or obstructed Clean the radar sensor cover or remove the obstruction The surface of the radar sensor cover is clean but the message Wait a short time. The radar may take several minutes to reset after remains in the display you remove the obstruction Heavy rain, spray, snow or fog in the air interferes with the radar...
  • Page 241: Drive Control

    Lincoln Drive Control will respond to your demanded from a luxury vehicle. • Electronic stability control and traction...
  • Page 242 Control Normal Sport Note: Not all settings may be available. Note: Lincoln Drive Control has diagnostic checks that continuously monitor the system to ensure proper operation. Certain types of system errors will gray out the mode selections within the information display, preventing you from changing states when the gear position is changed.
  • Page 243: Load Carrying

    Load Carrying or without a trailer. Properly loading your Base Curb Weight - is the weight of the LOAD LIMIT vehicle will provide maximum return of vehicle including full fluids and all vehicle design performance. Before standard equipment. It does not include Vehicle Loading - with and without a loading your vehicle, familiarize yourself passengers, cargo, or optional...
  • Page 244 Load Carrying WARNING The appropriate loading capacity of your vehicle can be limited either by volume capacity (how much space is available) or by payload capacity (how much weight the vehicle should carry). Once you have reached the maximum payload of your vehicle, do not add more cargo, even if there is space available.
  • Page 245 Load Carrying E142517 CARGO E143817 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
  • Page 246 Load Carrying Cargo Weight - includes all weight GAWR (Gross Axle Weight Rating) - is Note: For trailer towing information added to the Base Curb Weight, the maximum allowable weight that can refer to the RV and Trailer Towing Guide including cargo and optional equipment.
  • Page 247 Load Carrying GVWR (Gross Vehicle Weight Rating) hinge pillar, door-latch post, or the door - is the maximum allowable weight of edge that meets the door-latch post, the fully loaded vehicle (including all next to the driver's seating position. The options, equipment, passengers and Gross Vehicle Weight must never cargo).
  • Page 248 Load Carrying E142524 WARNING Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury. MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
  • Page 249 Load Carrying E143819 Combined Weight of the towing vehicle (conventional trailer) or king pin weight GCW (Gross Combined Weight) - is the plus the trailer exceed the Gross Vehicle of 15–25% (fifth wheel trailer). Consult Gross Vehicle Weight plus the weight of Weight Rating of the towing vehicle.
  • Page 250 Load Carrying 2. Determine the combined weight of 6. If your vehicle will be towing a trailer, WARNINGS the driver and passengers that will load from your trailer will be Do not exceed the GVWR or the be riding in your vehicle. transferred to your vehicle.
  • Page 251 Load Carrying *Suppose your vehicle has a 1400-pound have the load capacity to transport the (635-kilogram) cargo and luggage cement and your friend home. In metric capacity. You and one of your friends units, the calculation would be: 635 decide to pick up cement from the local kilograms - (2 x 99 kilograms) - (9 x 45 home improvement store to finish that kilograms) = 635 - 198 - 405 = 32...
  • Page 252: Towing

    Towing If you need to have your vehicle towed, TOWING A TRAILER TRANSPORTING THE VEHICLE contact a professional towing service or, if you are a member of a roadside assistance WARNING program, your roadside assistance service Never tow a trailer with an MKZ provider.
  • Page 253: Towing The Vehicle On Four Wheels

    Towing Recreational Towing • Place the vehicle in Neutral Tow mode TOWING THE VEHICLE ON FOUR by doing the following: WHEELS Note: Put your climate control system in • Put the ignition in accessory mode recirculated air mode to prevent exhaust (ignition on, engine off).
  • Page 254: Driving Hints

    Driving Hints • Combine errands and minimize • Reduce the use of air conditioning and BREAKING-IN stop-and-go driving. heat. You need to break in new tires for • When running errands, go to the • Avoid using speed control in hilly terrain. approximately 300 miles (480 kilometers).
  • Page 255: Floor Mats

    Driving Hints Note: Engine damage can occur if water • Check that the exterior lights work. WARNINGS enters the air filter. • Turn the steering wheel to check that the Never place floor mats or any other steering power assist works. covering in the vehicle foot well that Before driving through standing water, check cannot be properly secured to prevent them...
  • Page 256 Driving Hints WARNINGS Failure to properly follow floor mat installation or attachment instructions can potentially cause interference with pedal operation causing a loss of vehicle control. E142666 To install floor mats, position the floor mat so that the eyelet is over the retention post and press down to lock in.
  • Page 257: Roadside Emergencies

    If you ever need help on the road, the Lincoln then the trailer does not qualify for any 2.0 gal (7.5 L) of gasoline or 5.0 gal Motor Company is there for you with roadside services.
  • Page 258: Hazard Warning Flashers

    Canadian clients who require roadside before you authorize or pay for the service. creating a safety hazard for other motorists. assistance, call 1-800-387-9333. Call the Lincoln Roadside Assistance at • Press the button to turn on the hazard Sykes Assistance Services Corporation 1-800-387-9333 for additional information.
  • Page 259: Jump Starting The Vehicle

    Roadside Emergencies Should your vehicle shut off after a collision, Note: When you try to restart your vehicle Do not attempt to push-start your automatic you may restart your vehicle. after a fuel shutoff, the vehicle makes sure transmission vehicle. Automatic that the electrical system is safe to restart.
  • Page 260 Roadside Emergencies Connecting the Jumper Cables vehicle can be jumped the same way conventional vehicles can be using these Your vehicle has two battery prongs that are prongs. The illustration below shows the two accessible from under the hood, even though connector prongs used for jump-starting your the actual battery is located in the trunk.
  • Page 261 Roadside Emergencies A. Negative prong (–) 2. Connect the other end of the positive (+) cable to the positive (+) terminal of the B. Positive prong (+) assisting battery. Note: In the illustration, the vehicle on the 3. Connect the negative (-) cable to the bottom is used to designate the assisting negative (-) terminal of the assisting (boosting) battery.
  • Page 262: Collision, Damage Or Fire Event

    Roadside Emergencies Jump Starting 3. Remove the jumper cable from the positive (+) terminal of the booster 1. Start the booster vehicle and press the vehicle's battery. accelerator pedal moderately. 4. Remove the jumper cable from the 2. Start the disabled vehicle. Check the positive (+) terminal of the disabled instrument cluster for the Ready to Drive vehicle's battery.
  • Page 263 Roadside Emergencies If possible In the event of damage or fire involving an Vehicle Information and General Safety electric vehicle (EV) or hybrid-electric Practices • Move your car to a safe, nearby location vehicle (HEV): and remain on the scene. •...
  • Page 264: Post-crash Alert System

    Roadside Emergencies Fires • For vehicles in the United States, notify The horn and indicators will turn off when: Ford Motor Company 1-800-392-3673 • You press the hazard control button. As with any vehicle, call 911 immediately if (then follow the prompts on the voice •...
  • Page 265: Customer Assistance

    Mailing address perform all warranty repairs. This means that, Telephone depending on the warranty repair needed, Lincoln Customer Relationship Centre you may have to take your vehicle to another 1-800-521-4140 Ford Motor Company of Canada, Limited (TDD for the hearing impaired: authorized dealer.
  • Page 266: In California (u.s. Only)

    Customer Assistance Twitter French In order to help us serve you better, please IN CALIFORNIA (U.S. ONLY) have the following information available @LincolnQC when contacting a Customer Relationship California Civil Code Section 1793.2(d) Instagram Center: requires that, if a manufacturer or its representative is unable to repair a motor •...
  • Page 267: The Better Business Bureau (bbb) Auto Line Program (u.s. Only)

    Customer Assistance 2. Four or more repair attempts are made Warranty Act, 15 U.S.C. sec. 2301 et seq. If may participate in the arbitration process. An on the same nonconformity (a defect or you choose to seek redress by pursuing arbitration hearing will be scheduled so that condition that substantially impairs the rights and remedies not created by California...
  • Page 268: Utilizing The Mediation/arbitration Program (canada Only)

    Customer Assistance to resolve them. A Customer Claim Form will In the CAMVAP program, impartial third-party UTILIZING THE be mailed that will need to be completed, arbitrators conduct hearings at mutually MEDIATION/ARBITRATION signed and returned to the BBB along with convenient times and places in an informal PROGRAM (CANADA ONLY) proof of ownership.
  • Page 269 If the Allen Park, Michigan 48101 authorized dealer cannot help you, contact: U.S.A. Ford: 80004443673 Lincoln: 80004441067 If calling from the UAE: 80004441066 If calling from the Kingdom of Saudi Arabia: 8008443673 If calling from Kuwait: 22280384...
  • Page 270: Ordering Additional Owner'sliterature

    Customer Assistance FAX: +971 4 3327266 HELM, INCORPORATED REPORTING SAFETY DEFECTS Email: 47911 Halyard Drive (U.S. ONLY) Plymouth, Michigan 48170 Attention: Customer Service If you buy your vehicle in North America and then relocate to any of the above locations, Or to order a free publication catalog, call register your vehicle identification number toll free: 1-800-782-4356...
  • Page 271: Reporting Safety Defects (canada Only)

    Customer Assistance To contact NHTSA, you may call the 1200 New Jersey Avenue, Southeast REPORTING SAFETY DEFECTS Vehicle Safety Hotline toll-free at (CANADA ONLY) Washington, D.C. 20590 1-888-327-4236 (TTY: 1-800-424-9153); go to; or write You can also obtain other information If you believe that your vehicle has a about motor vehicle safety from defect which could cause a crash or...
  • Page 272: Fuses

    Fuses The power distribution box is in the engine FUSE SPECIFICATION CHART WARNINGS compartment. It has high-current fuses that To reduce risk of electrical shock, protect your vehicle's main electrical systems Power Distribution Box always replace the cover to the power from overloads.
  • Page 273 Fuses E144783 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
  • Page 274 Fuses Fuse or relay number Fuse amp rating Protected components Wiper Motor 2. – Not used. Rain sensor. – Blower motor relay. Power point 3 - back of console. – Not used. Powertrain control module - vehicle power 1. Powertrain control module - vehicle power 2. –...
  • Page 275 Fuses Fuse or relay number Fuse amp rating Protected components – Not used. – Not used. – Run/start relay. Power point 2 - console. Transmission oil pump. Powertrain and hybrid powertrain control module - keep alive power. Run/start electronic power assist steering. Run/start lighting.
  • Page 276 Fuses Fuse or relay number Fuse amp rating Protected components Run/start anti-lock brake system. Run/start powertrain control module. Fuel door solenoid. – Not used. Hybrid content vehicle power 5. – Not used. – Not used. – HEV/PHEV pulse width modulated fan relay. –...
  • Page 277 Fuses Fuse or relay number Fuse amp rating Protected components – Vacuum pump #1 relay. – Vacuum pump #2 relay. – Fuel pump relay. – Horn relay. – Not used. – Not used. – Not used. Vacuum pump monitor. Charge port light. Brake on/off switch.
  • Page 278 Fuses Fuse or relay number Fuse amp rating Protected components Hybrid content vehicle power 2. Power seats. Hybrid content vehicle power 3. Hybrid content vehicle power 4. Micro fuse. Dual micro fuse. M-type fuse. MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
  • Page 279 Fuses Power Distribution Box - Bottom There are fuses located on the bottom of the fuse box. To access the bottom of the fuse box, do the following: 1. Release the two latches, located on both sides of the fuse box. 2.
  • Page 280 Fuses E144949 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
  • Page 281 Fuses Fuse or relay number Fuse amp rating Protected components Fuel pump feed. Not used. Not used. Vacuum pump relay. Pulse width modulated fan. Not used. Body control module 1. Not used. PHEV charger. Front heated seat. Not used. Body control module 2. MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
  • Page 282 Fuses Fuse or relay number Fuse amp rating Protected components Heated rear window. Anti-lock brake system valves. Passenger seat. Not used. Panoramic roof #1. Rear climate controlled seats. Driver seat module. Not used. iShifter. Transmission oil pump. Front climate controlled seats. Trailer tow module.
  • Page 283 Fuses Fuse or relay number Fuse amp rating Protected components Power decklid. Inverter. Anti-lock brake system pump. Wiper motor #1. Not used. Panoramic roof #2. M-type fuse. J-type fuse. Passenger Compartment Fuse Panel The fuse panel is under the instrument panel to the left of the steering column.
  • Page 284 Fuses E145984 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
  • Page 285 Fuses Fuse or relay number Fuse amp rating Protected components Lighting (ambient, glove box, vanity, dome, trunk). Memory seats, Lumbar, Power mirror. 7.5A Driver door unlock. Not used (spare). Subwoofer amplifier. Heated seat relay coil. Not used (spare). Not used (spare). Not used (spare).
  • Page 286 Fuses Fuse or relay number Fuse amp rating Protected components Not used (spare). Climate control. 7.5A Gear shift. Steering wheel column. 7.5A Instrument cluster. Datalink logic. Battery electronic control module. Datalink/Gateway module. Decklid release. Child lock. Tracking and blocking module. Ignition.
  • Page 287 Fuses Fuse or relay number Fuse amp rating Protected components Humidity and in-car temperature. Occupant classification sensor. Delayed accessory (power inverter, moonroof, all smart window, driver window switch pack). Central lock/unlock. Driver door (window, mirror). Front passenger door (window, mirror). Moonroof.
  • Page 288 Fuses Fuse or relay number Fuse amp rating Protected components GPS. Voice control. Display. Adaptive cruise control. Radio frequency receiver. Radio. Active noise control. Run/start (fuse #19, 20, 21, 22, 35, 36, 37, circuit breaker). Restraints control module. Auto-dimming rear view mirror. All wheel drive.
  • Page 289: Changing A Fuse

    Fuses CHANGING A FUSE Fuses WARNING You must replace a failed fuse with one that has the specified amperage rating. If you use a fuse with a higher amperage rating, you may cause severe wire damage and may start a fire. E142430 A fuse may fail if electrical components in the vehicle are not properly working.
  • Page 290: Maintenance

    Lincoln badge. engine is running. MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
  • Page 291: Under Hood Overview

    Maintenance 3. Release the hood latch by pushing the Note: Do not attempt to service any of the UNDER HOOD OVERVIEW secondary release lever to your left, high-voltage components or wiring. For toward the passenger side of the vehicle. easier identification, the high-voltage wiring WARNING insulation is color coated orange.
  • Page 292 Maintenance E146046 Engine coolant reservoir cap Engine oil filler cap Engine air cleaner cover MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
  • Page 293: Engine Oil Dipstick

    Maintenance Brake fluid reservoir cap Power distribution box Inverter system controller Inverter system controller coolant reservoir cap Engine oil dipstick Windshield washer fluid reservoir cap Adding Engine Oil ENGINE OIL DIPSTICK ENGINE OIL CHECK Note: Do not remove the filler cap when the engine is running.
  • Page 294: Oil Change Indicator Reset

    Maintenance Only use oils certified for gasoline engines Message Action and description From the main menu scroll to: by the American Petroleum Institute (API). If the instrument cluster An oil with this trademark symbol conforms Message Action and description displays one of the following to the current engine and emission system messages, repeat the protection standards and fuel economy...
  • Page 295 Maintenance Checking the Engine Coolant Note: Automotive fluids are not WARNINGS interchangeable. Do not use engine coolant To reduce the risk of personal injury, When the engine is cold, check the or antifreeze or windshield washer fluid make sure the engine is cool before concentration and level of the engine coolant outside of its specified function and vehicle unscrewing the coolant pressure relief cap.
  • Page 296 Maintenance Maintain coolant concentration within 48% Note: During normal vehicle operation, the • Do not mix different colors or types of to 50%, which equates to a freeze point coolant may change color from orange to coolant in your vehicle. Make sure the between -30°F (-34°C) and -34°F (-37°C).
  • Page 297 Maintenance • Do not use alcohol, methanol, brine or Whenever you add coolant, check the Whenever you add coolant, check the any engine coolants mixed with alcohol coolant level in the engine coolant reservoir coolant level in the inverter system controller or methanol antifreeze (coolant).
  • Page 298 Maintenance Severe Climates Vehicles driven year-round in non-extreme If the engine reaches a preset climates should use prediluted coolant over-temperature condition, the engine will If you drive in extremely cold climates: meeting the Ford specification for optimum automatically switch to alternating cylinder •...
  • Page 299: Automatic Transmission Fluid Check

    Maintenance When Fail-Safe Mode Is Activated You have limited engine power when in the The automatic transmission does not have fail-safe mode, so drive the vehicle with a transmission fluid dipstick. WARNINGS caution. The vehicle will not be able to Have an authorized dealer check and change Fail-safe mode is for use during maintain high-speed operation and the...
  • Page 300: Washer Fluid Check

    Maintenance WASHER FLUID CHECK FUEL FILTER WARNINGS Keep batteries out of reach of children. Your vehicle is equipped with a lifetime fuel WARNING Batteries contain sulfuric acid. Avoid filter that is integrated with the fuel tank. contact with skin, eyes or clothing. Shield If you operate your vehicle in Regular maintenance or replacement is not your eyes when working near the battery to...
  • Page 301 Maintenance When a low voltage battery replacement is If you see any corrosion on the battery or Note: Until you switch the ignition to the on necessary, see an authorized dealer to terminals, remove the cables from the position, you will receive a message in your replace the low voltage battery with a Ford terminals and clean with a wire brush.
  • Page 302: Checking The Wiper Blades

    Maintenance 7. While the engine is running, step on the Note: Always dispose of automotive CHANGING THE WIPER BLADES brake pedal and shift the transmission to batteries in a responsible manner. Follow your local authorized standards for disposal. The wiper arms can be manually moved Call your local authorized recycling center when the ignition is off.
  • Page 303: Adjusting The Headlamps

    Maintenance Note: Make sure that the wiper blade locks Headlamp Aiming Target 2. Measure the height of the headlamp bulb into place. Lower the wiper arm and blade center from the ground and mark an 8 back to the windshield. The wiper arms will foot (2.4 meter) horizontal reference line automatically return to their normal position on the vertical wall or screen at this...
  • Page 304: Changing A Bulb

    Maintenance Horizontal Aim Adjustment 4. On the wall or screen you will observe a Examples of unacceptable moisture (usually flat zone of high intensity light located at caused by a lamp water leak) are: Horizontal aim is not required for this vehicle the top of the right hand portion of the •...
  • Page 305 Maintenance Function Trade name Headlamp high beam Headlamp low beam Side marker lamp - front Park lamp - front Turn lamp - front Tail and brake lamp - high series Tail and brake lamp - low series Reverse lamp Turn lamp - rear - high series Turn lamp - rear - low series Side marker lamp - rear License plate lamp...
  • Page 306 Maintenance Function Trade name Glove compartment lamp Interior lamp To replace any bulb, see your authorized dealer. MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
  • Page 307: Changing The Engine Air Filter

    Maintenance Note: Failure to use the correct air filter 5. Install the new engine air filter element CHANGING THE ENGINE AIR element may result in severe engine to the engine air cleaner assembly. FILTER damage. The customer warranty may be 6.
  • Page 308: General Information

    Washer Fluid (Canada only) [CXC-37-(A, or soap, for example dish washing or B, D or F)] laundry liquid. These products can Your Ford or Lincoln authorized dealer has discolor and spot painted surfaces. many quality products available to clean your •...
  • Page 309: Waxing

    Vehicle Care Exterior Chrome Parts Stripes or Graphics • Use a quality wax that does not contain (If Equipped) abrasives. • Apply a high quality-cleaning product to Do not use a commercial or high-pressure • Follow the manufacturer’s instructions to bumpers and other chrome parts.
  • Page 310: Cleaning The Engine

    Vehicle Care • Never wash or rinse any ignition coil, To clean the windshield and wiper blades: CLEANING THE ENGINE spark plug wire or spark plug well, or the • Clean the windshield with a non-abrasive area in and around these locations. Engines are more efficient when they are glass cleaner.
  • Page 311: Cleaning The Interior

    Alcantara microfiber cloth fabric. system and affect performance of the side & Upholstery Cleaner. Note: Lincoln Black Label vehicles may have airbag in a collision. For grease or tar stains: Alcantara microfiber cloth fabric on the seats, headliner, floor mats and door panels.
  • Page 312 Vehicle Care Type of Stain Cleaning Procedure Fruit juice, jam, jelly, syrup or ketchup. Use lukewarm water and rinse by dabbing with clean water. Blood, egg, excrement or urine. Use cold water and rinse by dabbing with clean water. Avoid warm water because it makes these substances coagulate.
  • Page 313: Cleaning The Instrument Panel And Instrument Cluster Lens

    Vehicle Care • Avoid cleaners or polishes that increase 2. Use Motorcraft Premium Leather and CLEANING THE INSTRUMENT the gloss of the upper portion of the Vinyl Cleaner or a commercially available PANEL AND INSTRUMENT instrument panel. The dull finish in this leather cleaning product for automotive CLUSTER LENS area helps protect you from undesirable...
  • Page 314: Cleaning Leather Seats

    Vehicle Care Do not use the following products as these CLEANING LEATHER SEATS CLEANING THE ALLOY WHEELS may damage the leather: Equipped) Note: Do not apply a cleaning chemical to • Oil and petroleum or silicone-based warm or hot wheel rims and covers. leather conditioners.
  • Page 315: Vehicle Storage

    Vehicle Care General • Clean the wheels weekly using • Cover interior trim to prevent fading. Motorcraft Wheel and Tire Cleaner. Apply • Keep all rubber parts free from oil and • Store all vehicles in a dry, ventilated using manufacturer's instructions. solvents.
  • Page 316 Vehicle Care Cooling system Miscellaneous • Check brake pedal operation. Drive your vehicle 15 ft (4.5 m) back and forth to • Protect against freezing temperatures. • Make sure all linkages, cables, levers and remove rust build-up. pins under your vehicle are covered with •...
  • Page 317: Wheels And Tires

    Wheels and Tires TEMPORARY MOBILITY KIT Air pressure gauge Sealant bottle and canister Type 1 Sealant filling clear tube Note: The temporary mobility kit canister Sealant tube - tire valve connector contains enough sealant compound for one tire repair only. See your authorized Ford Yellow cap tool dealer for additional replacement sealant Air compressor hose...
  • Page 318 Wheels and Tires Do not attempt to repair punctures larger • Read all instructions and cautions fully. • Only use the kit when the ambient than 0.24 in (6 mm) or damage to the tire's temperature is between -22°F (-30°C) and •...
  • Page 319 Wheels and Tires What to do when a Tire Is Punctured Preparation: Park the vehicle in a safe, level and secure area, away from moving traffic. A tire puncture within the tire tread area can Turn the hazard lights on. Apply the parking be repaired in two stages with the kit.
  • Page 320 Wheels and Tires 8. Inflate the tire to the pressure specified After 4 miles (6 kilometers), stop and by the tire label located on the driver check the tire pressure. See Second door or the door jamb area. While the stage: Checking tire pressure.
  • Page 321 Wheels and Tires 1. Remove the valve cap from the tire valve. 6. When the tire pressure reading with the Note: After sealant use, the tire pressure compressor in the off position is correct, monitoring system sensor and valve stem 2.
  • Page 322 Wheels and Tires Installation of the sealant canister to the 2. Once aligned, seat the sealant canister by lightly pushing down until you hear an audible click. E144624 2. Locate the yellow cap at the end of the clear tube. E144626 E144628 1.
  • Page 323 Wheels and Tires The kit is located under the load floor in the trunk. The kit consists of an air compressor to re-inflate the tire and a canister of sealing compound that will effectively seal most punctures caused by nails or similar objects. This kit will provide a temporary tire repair allowing you to drive your vehicle up to 120 E144629...
  • Page 324 Wheels and Tires Loss of air pressure may adversely affect tire • Always set the parking brake to ensure Air pressure gauge performance. For this reason: the vehicle doesn't move unexpectedly. Sealant bottle and canister • Do not remove any foreign objects, such Note: Do not drive the vehicle above 50 mph Dual purpose hose: air and repair as nails or screws, from the tire.
  • Page 325 Wheels and Tires What to do when a Tire Is Punctured • Only use the sealing compound before WARNINGS the use-by date. The use-by date is on a Do not run the engine during kit A tire puncture within the tire's tread area label on the sealant canister and can be operation unless the vehicle is can be repaired in two stages with the kit.
  • Page 326 Wheels and Tires 5. Remove the warning sticker found on the casing/housing and place it on the top of the instrument panel or the center of the dash. 6. Start the vehicle leave the engine running so the compressor does not drain the vehicle’s battery.
  • Page 327 Wheels and Tires 8. Inflate the tire to the pressure listed on 9. When the recommended tire pressure is the tire label located on the driver's door reached, turn off the kit, unplug the or the door jamb area. The initial air power cable, and disconnect the hose pressure gauge reading may indicate a from the tire valve.
  • Page 328 Wheels and Tires Second Stage: Checking Tire Pressure What to do after the Tire has been 2. Firmly screw the air compressor hose onto the valve stem by turning clockwise. Sealed WARNINGS 3. Push and turn the dial clockwise to the After using the kit to seal your tire, you will If you are proceeding from the First air position.
  • Page 329 Wheels and Tires Removal of the sealant canister from the 2. Unwrap the power cord. 4. Rotate the sealant canister up 90 degrees and pull away from casing/housing to remove. Installation of the sealant canister to the 1. With the canister held perpendicular to the housing, insert the canister nozzle into the connector and push until seated.
  • Page 330: Tire Care

    Wheels and Tires 5. Wrap the power cord around the housing TIRE CARE and stow the accessory power plug into its storage area. Information About Uniform Tire Quality Grading Note: If you experience any difficulties with the removal or installation of the sealant canister, consult your authorized Ford dealer for assistance.
  • Page 331 Wheels and Tires Tire Quality Grades apply to new of tires depends upon the actual Temperature A B C pneumatic passenger car tires. They do conditions of their use, however, and WARNING not apply to deep tread, winter-type may depart significantly from the norm snow tires, space-saver or temporary due to variations in driving habits, The temperature grade for this tire...
  • Page 332 Wheels and Tires passenger car tires must meet under the • Standard load: A class of P-metric or • Recommended inflation pressure: Federal Motor Vehicle Safety Standard Metric tires designed to carry a The cold inflation pressure found on No. 139. Grades B and A represent maximum load at 35 psi [37 psi (2.5 the Safety Compliance Certification higher levels of performance on the...
  • Page 333 Wheels and Tires Information Contained on the Tire Information on P Type Tires A. P: Indicates a tire, designated by the Sidewall Tire and Rim Association, that may be used for service on cars, sport utility Both U.S. and Canada Federal vehicles, minivans and light trucks.
  • Page 334 Wheels and Tires F. 95: Indicates the tire's load index. It Letter rating Speed rating is an index that relates to how much Letter rating Speed rating weight a tire can carry. You may find this 168 mph (270 km/h) 81 mph (130 km/h) information in your owner’s manual.
  • Page 335 Wheels and Tires digits. For example, 2501 means the K. Maximum Load: Indicates the • Treadwear The treadwear grade is 25th week of 2001. The numbers in maximum load in kilograms and pounds a comparative rating based on the between are identification codes used that can be carried by the tire.
  • Page 336 Wheels and Tires M. Maximum Permissible Inflation C. Maximum Load Dual lb (kg) at psi Pressure: Indicates the tire (kPa) cold: Indicates the maximum load manufacturers' maximum permissible and tire pressure when the tire is used pressure or the pressure at which the as a dual;...
  • Page 337 Wheels and Tires A. T: Indicates a type of tire, designated Location of the Tire Label by the Tire and Rim Association, that is You will find a Tire Label containing tire intended for temporary service on cars, inflation pressure by tire size and other sport utility vehicles, minivans and light important information located on the trucks.
  • Page 338 Wheels and Tires You are strongly urged to buy a reliable Always inflate your tires to the Ford pillar, door-latch post, or the door edge tire pressure gauge, as automatic recommended inflation pressure even that meets the door-latch post, next to service station gauges may be if it is less than the maximum inflation the driver's seating position), or Tire...
  • Page 339 Wheels and Tires Note: If you are checking tire pressure Note: If you overfill the tire, release air 7. Check the sidewalls to make sure when the tire is hot, (for example driven by pressing on the metal stem in the there are no gouges, cuts or bulges.
  • Page 340 Wheels and Tires Improper or inadequate vehicle When the tread is worn down to one maintenance can cause tires to wear sixteenth of an inch (2 mm), tires must WARNING abnormally. Inspect all your tires, be replaced to help prevent your vehicle including the spare, frequently, and from skidding and hydroplaning.
  • Page 341 Wheels and Tires U.S. DOT Tire Identification Number Tire Replacement Requirements WARNINGS of loss of vehicle control, vehicle Both U.S. and Canada Federal Your vehicle is equipped with tires rollover, personal injury and death. regulations require tire manufacturers designed to provide a safe ride and Additionally the use of to place standardized information on the handling capability.
  • Page 342 Wheels and Tires Important: Remember to replace the Safety Practices WARNINGS wheel valve stems when the road tires 1. Make sure that you have the correct WARNINGS are replaced on your vehicle tire and wheel size. If your vehicle is stuck in snow, It is recommended that the two front mud or sand, do not rapidly spin 2.
  • Page 343 Wheels and Tires Highway Hazards Tire and Wheel Alignment Tire Rotation No matter how carefully you drive A bad jolt from hitting a curb or pothole Note: If your tires show uneven wear there’s always the possibility that you can cause the front end of your vehicle ask an authorized dealer to check for may eventually have a flat tire on the to become misaligned or cause damage...
  • Page 344: Using Summer Tires

    Wheels and Tires Front-wheel drive or all-wheel drive Sometimes irregular tire wear can be USING SUMMER TIRES vehicles (front tires on the left side of corrected by rotating the tires. the diagram) Summer tires provide superior performance Summer Tires on wet and dry roads. Summer tires do not have the Mud and Snow (M+S or M/S) tire Your Ford vehicle may be equipped with traction rating on the tire side wall.
  • Page 345: Using Snow Chains

    Wheels and Tires vehicle with the tires installed, or checking Snow chains have not been approved for Each tire, including the spare (if tire inflation. Do not place tires near heaters use on your vehicle. provided), should be checked or heating devices used to warm the room monthly when cold and inflated to The original equipment tires on your vehicle where the tires are stored.
  • Page 346 Wheels and Tires Changing Tires with a Tire Pressure Please note that the TPMS is not a substitute functioning properly. Always check the TPMS for proper tire maintenance, and it is the malfunction telltale after replacing one or Monitoring System driver’s responsibility to maintain correct tire more tires or wheels on your vehicle to pressure, even if under-inflation has not...
  • Page 347 Wheels and Tires The tire pressure should be checked When your Temporary Spare Tire is When you Believe your System is not periodically (at least monthly) using an Installed (If Equipped) Operating Properly accurate tire gauge. See Inflating Your Tires When one of your road tires needs to be The main function of the tire pressure in this chapter.
  • Page 348 Wheels and Tires Low tire pressure warning light Possible cause Customer action required Solid warning light Tire(s) under-inflated 1. Make sure tires are at the proper pressure. See Inflating your tires in this chapter. 2. After inflating your tires to the manufac- turer’s recommended pressure as shown on the Tire Label (located on the edge of driver’s door or the B-Pillar), the vehicle must be driven for at least two minutes over 20 mph (32 km/h) before the...
  • Page 349 Wheels and Tires When Inflating your Tires How Temperature Affects your Tire This lower pressure value may be detected Pressure by the TPMS as being significantly lower than When putting air into your tires (such as at a the recommended inflation pressure and gas station or in your garage), the tire The tire pressure monitoring system monitors activate the TPMS warning light for low tire...
  • Page 350: Technical Specifications

    Wheels and Tires TECHNICAL SPECIFICATIONS Wheel Lug Nut Torque Specifications WARNING When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mounting surfaces of the wheel or the surface of the wheel hub, brake drum or brake disc that contacts the wheel. Make sure that any fasteners that attach the rotor to the hub are secured so they do not interfere with the mounting surfaces of the wheel.
  • Page 351 Wheels and Tires E145950 Wheel pilot bore Inspect the wheel pilot bore and mounting surface prior to installation. Remove any visible corrosion or loose particles. MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
  • Page 352: Capacities And Specifications

    Capacities and Specifications ENGINE SPECIFICATIONS Engine 2.0L ATK iVCT Engine Cubic inches Required fuel Minimum 87 octane Firing order 1-3-4-2 Ignition system Coil on plug (COP) Compression ratio 12.3:1 Spark plug gap 0.051 in. ± 0.002 in. (1.3 mm ± 0.05 mm) MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
  • Page 353: Motorcraft Parts

    WW-1900 (passenger side) We recommend Motorcraft replacement parts available at your Lincoln dealer or at for scheduled maintenance. These parts meet or exceed Ford Motor Company’s specifications and are engineered for your vehicle. Use of other parts may impact vehicle performance, emissions and durability.
  • Page 354: Vehicle Identification Number

    Capacities and Specifications VEHICLE IDENTIFICATION VEHICLE CERTIFICATION LABEL NUMBER The vehicle identification number is located on the left-hand side of the instrument panel. E142477 World manufacturer identifier Brake system, Gross Vehicle Weight Rating, Restraint Devices and their locations E167469 Make, vehicle line, series, body The National Highway Traffic Safety type Administration Regulations require that a...
  • Page 355: Transmission Code Designation

    Capacities and Specifications The transmission code is on the Safety TRANSMISSION CODE Compliance Certification Label. The following DESIGNATION table shows the transmission code along with the transmission description. E167814 Description Code Electronic continuously variable transmission (ECVT), automatic, power split, shift by wire MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
  • Page 356: Capacities And Specifications

    Capacities and Specifications Capacities WARNING The air conditioning refrigerant system contains refrigerant R-134a under high pressure. Opening the air conditioning refrigerant system can cause personal injury. Have the air conditioning refrigerant system serviced only by qualified personnel. Item Capacity Engine oil 4.5 qt (4.3 L) Engine coolant 7.4 qt (7 L)
  • Page 357 Capacities and Specifications Specifications Materials Name Specification Motor oil (U.S.): WSS-M2C947-A Motorcraft SAE 0W-20 Synthetic Blend Motor Oil XO-0W20-QSP Motor oil (Canada): WSS-M2C945-A Motorcraft SAE 5W-20 Super Premium Motor Oil CXO-5W20-LSP12 Engine coolant (U.S.): WSS-M97B44-D2 Motorcraft Orange Antifreeze/Coolant Prediluted VC-3DIL-B Engine coolant (Canada): WSS-M97B44-D2 Motorcraft Orange Antifreeze/Coolant Prediluted...
  • Page 358 Capacities and Specifications Name Specification Brake fluid: WSS-M6C65-A2 Motorcraft DOT 4 Low Viscosity (LV) High Performance Motor Vehicle Brake Fluid PM-20 Automatic transmission fluid (U.S.): WSS-M2C938-A Motorcraft MERCON LV Automatic Transmission Fluid MERCON LV XT-10-QLVC Automatic transmission fluid (Canada): WSS-M2C938-A Motorcraft MERCON LV Automatic Transmission Fluid MERCON LV CXT-10-LV12...
  • Page 359 Capacities and Specifications Name Specification A/C refrigerant compressor oil: Motorcraft Electric A/C Compressor Oil YN-32 Multi-purpose grease: ESB-M1C93-B Motorcraft Multi-Purpose Grease Spray XL-5 Lock cylinders (U.S.): Penetrating and Lock Lubricant XL-1 Lock cylinders (Canada): Penetrating Fluid CXC-51-A • Reduced fuel economy. If you use oil and fluids that do not meet the defined specification and viscosity grade, •...
  • Page 360 Capacities and Specifications An oil that displays this symbol conforms to current engine, emission system and fuel economy performance standards of the International Lubricants Specification Advisory Council (ILSAC). Do not use supplemental engine oil additives because they are unnecessary and could lead to engine damage that may not be covered by your vehicle warranty.
  • Page 361: Audio System

    Audio System AM and FM frequencies are established by GENERAL INFORMATION the Federal Communications Commission (FCC) and the Canadian Radio and Radio Frequencies and Reception Telecommunications Commission (CRTC). Factors Those frequencies are: • AM: 530, 540-1700, 1710 kHz • FM: 87.9-107.7, 107.9 MHz Radio Reception Factors Distance and strength The further you travel from an AM or FM station, the weaker the signal and the weaker the reception.
  • Page 362: Audio Unit - Vehicles With: Premium Am/fm/cd

    Audio System Do not expose discs to direct sunlight or heat • MP3 folder mode represents a folder AUDIO UNIT - VEHICLES WITH: sources for extended periods. structure consisting of one level of PREMIUM AM/FM/CD folders. The CD player numbers all MP3 MP3 Track and Folder Structure tracks on the disc (noted by the .mp3 file WARNING...
  • Page 363 Audio System E146318 CD slot: Insert a CD. Eject: Eject a CD. TUNE +/-: In radio mode, select a frequency band and press one of the TUNE buttons. The system stops at the first station it finds in that direction. In SIRIUS mode, select the previous or next channel. If a specific category is selected, (Jazz, Rock, News, etc.), use the TUNE buttons find to the previous or next channel in the selected category.
  • Page 364: Media Hub

    Audio System Power: Switch the audio system on and off by pressing the button. Seek/Fast Forward/Reverse: Press to go to the previous or next track or available radio station. Press and hold to either reverse or fast forward through the current track or to quickly reverse or advance through the radio band in individual increments. MEDIA HUB The media hub is located in the center console or in front of the gear shift.
  • Page 365: Mylincoln Touch

    MyLincoln Touch GENERAL INFORMATION WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
  • Page 366 MyLincoln Touch E161890 This system uses a four-corner strategy to Item Message provide quick access to several vehicle Item Message Home features and settings. The touchscreen Phone provides easy interaction with your cell Information phone, entertainment, information and Navigation system settings. The corners display active Entertainment modes within the menus, for example;...
  • Page 367 MyLincoln Touch Note: You can access the entertainment Navigation • Driver Settings features for 30 minutes after you switch the • Recirculated Air Press to select any of the following: ignition off, and no doors are opened. • Auto Message PHONE •...
  • Page 368 MyLincoln Touch EV Information Information ENTERTAINMENT Press to access features specific Press to select any of the following: to your hybrid vehicle. E142608 Message E161716 Press to select any of the following: Home Message Press to access the home screen. Services SIRIUS E142613...
  • Page 369 MyLincoln Touch Using the Audio Controls Depending on your vehicle, it may also have the following controls: Message Action and Description Power Switch the media features on or off. Volume Adjust the volume of playing media. Tune Use as you normally would in media modes. Eject Eject a CD from the entertainment system.
  • Page 370 MyLincoln Touch Message Action and Description EQ Mode Speed Compensated Volume Using the Steering Wheel Controls Depending on your vehicle, it may also have the following controls: Control Action and Description Adjust the volume of playing media. Voice Press to start a voice session. Press again to interrupt a voice prompt and begin speaking. Press and hold to end an active voice session.
  • Page 371 MyLincoln Touch Using the Touchscreen Safety Information • Make sure the power cables do not interfere with the safe operation of your • Make sure your hands are clean and dry. WARNING vehicle's controls or affect your safe • Press firmly on the center of a control driving abilities.
  • Page 372 MyLincoln Touch See the following chart for more specific examples. Speed-restricted Features Cell phone Pairing a cell phone Adding or editing phonebook contacts Phone contacts and recent phone call entries System Functionality Enabling Valet Mode Editing settings while the rear view camera or active park assist are active Wi-Fi and Wireless Editing wireless settings Editing the list of wireless networks...
  • Page 373 MyLincoln Touch Privacy Information supported media content. The system also System data cannot be accessed without records a short development log of special equipment and access to your When you connect a cell phone to SYNC, approximately 10 minutes of all recent system vehicle's SYNC module.
  • Page 374 MyLincoln Touch Accessing and Adjusting Modes Through Your Right Vehicle Information Display E197007 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
  • Page 375 MyLincoln Touch The display is located on the right side of Note: If your vehicle is not equipped with your instrument cluster (A). You can use your Navigation, Compass appears in the display steering wheel controls to view and make instead of Navigation.
  • Page 376 MyLincoln Touch Helpful Hints When using voice commands, words and Using the touchscreen, press: icons may appear in the lower left status bar • Make sure the interior of your vehicle is indicating the status of the voice command as quiet as possible. Wind noise from Menu Item session (such as Listening, Success, Failed, open windows and road vibrations may...
  • Page 377 MyLincoln Touch Voice Command Settings system defaults to standard interaction that uses candidate lists and confirmation These allow you to customize the level of prompts as these provide the highest level system interaction, help and feedback. The of guidance and feedback. Menu Item Action and Description Interaction Mode...
  • Page 378 MyLincoln Touch Using Voice Commands with the Menu Item Touchscreen Options Using the touchscreen, press the settings icon, then press: Confirmation Prompts The voice command system has a dual mode feature which allows you to switch between Media Candidate Lists Menu Item using voice commands and making Voice Settings...
  • Page 379: Settings

    MyLincoln Touch SETTINGS E161968 Clock Item Menu Item Item Menu Item Under this menu, you can set the Vehicle clock, access and adjust the Clock E142607 Settings display, sound and vehicle settings Display as well as access settings for specific modes Help or the help feature.
  • Page 380 MyLincoln Touch To make adjustments using the touchscreen, select: Menu Item Action and Description Settings Press the settings icon. Clock Press the + or - to adjust the time. From this screen, you can also make other adjustments such as 12-hour or 24-hour mode, activate GPS time synchronization and have the system automatically update new time zones.
  • Page 381 MyLincoln Touch To make adjustments using the touchscreen, select: Menu Item Action and Description Settings Press the settings icon. Display Then select from the following: Mode Allows you to switch the display off. It also allows you to set the screen to a certain brightness or have the system automatically change based on the outside light level.
  • Page 382 MyLincoln Touch Uploading Photos for Your Home Screen Note: Photographs with extremely large To make adjustments using the voice Wallpaper dimensions (such as 2048 x 1536) may not button, press the button and when be compatible and appear as a blank (black) Note: You cannot load photos directly from prompted, say: image on the display.
  • Page 383 MyLincoln Touch Menu Item Menu Item To make adjustments using the touchscreen, select: Speed Compensated Volume Ambient Lighting Vehicle Health Report Menu Item Note: Your vehicle may not have all of these Settings Camera Settings sound settings. Enable Valet Mode Sound Vehicle Then select from the following:...
  • Page 384 MyLincoln Touch To make adjustments using the touchscreen, select: Menu Item Action and Description Settings Press the settings icon. Vehicle Ambient Lighting • You can then touch the desired color. • Use the scroll bar to increase or decrease the intensity. •...
  • Page 385 MyLincoln Touch Menu Item Action and Description Mileage Interval (Miles) Run Vehicle Health Report Now To run the vehicle health report immediately. You can find more information on Vehicle Health Report in this chapter. Camera Settings E142607 This menu allows you to access settings for your rear view camera.
  • Page 386 MyLincoln Touch Enable Valet Mode unlocked with the correct PIN. United States: 1-800-521-4140 Canada: 1-800-387-9333 Note: If the system locks, and you need to Valet mode allows you to lock the reset the PIN, please contact the Customer system. No information is E142607 Relationship Center.
  • Page 387 MyLincoln Touch To make adjustments using the touchscreen, select: Menu Item Action and Description Settings Press the settings icon. System Then select from the following: Language Select to have the touchscreen display in English, Spanish or French. Distance Select to display units in kilometers or miles. Temperature Select to display units in Celsius or Fahrenheit.
  • Page 388 MyLincoln Touch To make adjustments using the touchscreen, select: Menu Item Action and Description Settings Voice Control Then select from the following: Interaction Mode Novice interaction mode provides more detailed interaction and guidance. Advanced mode has less audible interaction and more tone prompts. Confirmation Prompts Have the system ask you short questions if it has not clearly heard or understood your request.
  • Page 389 MyLincoln Touch To make adjustments using the touchscreen, select: Menu Item Action and Description Settings Press the settings icon. Media Player Then select from the following: Autoplay When this feature is on, the system automatically switches to the media source upon initial connection.
  • Page 390 MyLincoln Touch To make adjustments using the touchscreen, select: Menu Item Action and Description Settings Press the settings icon. Navigation Then select from the following: Map Preferences Turn breadcrumbs on and off. Have the system display your turn list top to bottom or bottom to top. Turn the Parking POI notification on and off.
  • Page 391 MyLincoln Touch Menu Item Action and Description Navigation Preferences Have the system use guidance prompts. Have the system automatically fill-in State/Province information. Traffic Preferences Have the system automatically avoid traffic concerns or allow you to accept or decline an alternative route.
  • Page 392 MyLincoln Touch Menu Item Action and Description Have the system display where there may be reduced visibility. Have the system turn on your radio for traffic announcements. Avoid Areas Enter specific areas that would like to avoid on planned navigation routes. Phone E142607 To make adjustments using the touchscreen, select:...
  • Page 393 MyLincoln Touch Menu Item Action and Description 911 Assist Turn on or turn off the 911 Assist feature. See Information (page 434). Phone Ringer Select the type of notification for phone calls - ring tone, beep, text to speech or silent. Text Message Notification Select the type of notification for text messages - alert tone, beep, text to speech, or have it be silent.
  • Page 394 MyLincoln Touch To make adjustments using the touchscreen, select: Menu Item Action and Description Settings Press the settings icon. Wireless & Internet Then select from the following: Wi-Fi Settings Wi-Fi Network (Client) Mode Turns the Wi-Fi feature on and off in your vehicle. Make sure you switch it on for connectivity purposes.
  • Page 395 MyLincoln Touch Menu Item Action and Description Gateway (Access Point) Devices List Allows you to view recent connections to your Wi-Fi system. USB Mobile Broadband Instead of using Wi-Fi, your system can also use a USB mobile broadband connection to access the internet.
  • Page 396 MyLincoln Touch The Wi-Fi CERTIFIED Logo is a certification mark of the Wi-Fi Alliance. Help E142607 E142626 To make adjustments using the touchscreen, select: Menu Item Action and Description Settings Press the settings icon. Help Then select from the following: System Information Touchscreen system serial number Your vehicle identification number (VIN)
  • Page 397 MyLincoln Touch Menu Item Action and Description View Software Licenses View the licenses for any software and applications installed on your system. Driving Restrictions Certain features are not accessible when your vehicle is moving. 911 Assist Turn on and turn off the 911 Assist feature. See Information (page 434). In Case of Emergency (ICE) Quick Dial Allows you to save up to two numbers as ICE contacts for quick access if there is an emer-...
  • Page 398: Entertainment

    MyLincoln Touch You can say help at any time to get Press the voice button and when prompted assistance with commands, menus or other say: information. Voice command Help ENTERTAINMENT E161892 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
  • Page 399 MyLincoln Touch Message Menu Item and Description SIRIUS Touch this button to scroll down for more options, for example SD Card and USB These buttons change with the media mode you are in. Radio memory presets. Note: Some features may not be available in your area. Contact an authorized dealer for more information. AM/FM Radio You can access these options using the touchscreen or voice commands.
  • Page 400 MyLincoln Touch Item Action and Description Touch either tab to listen to the radio. To change between AM and FM presets, just touch the AM or FM tab. Presets Save a station by pressing and holding one of the memory preset areas. There is a brief mute while the radio saves the station.
  • Page 401 MyLincoln Touch Menu Item Action and Description Treble Set Balance and Fade Occupancy Mode Speed Compensated Volume Set PTY for Seek / Scan This allows you to select a category of music you would like to search for. You can then choose to either seek or scan for the stations playing that category.
  • Page 402 MyLincoln Touch HD Radio Information (If Available) The multicast indicator appears in FM mode (only) if the current station is broadcasting Note: HD Radio broadcasts are not available multiple digital broadcasts. The highlighted in all markets. numbers signify available digital channels where new or different content is available.
  • Page 403 MyLincoln Touch To turn the feature on and use it, select AM or FM and the select: Menu Item Action and Description Options TAG Button When you hear a song you, select: The system automatically saves the song's information and transfers it to your portable music player (if supported) when you connect it to the system.
  • Page 404 MyLincoln Touch When HD Radio broadcasts are active, you can access the following functions: Menu Item Action and Description Scan Allows you to hear a brief sampling of all available stations. This feature still works when HD Radio reception is on, although it does not scan for HD2-HD7 channels. You may see the HD logo appear if the station has a digital broadcast.
  • Page 405 MyLincoln Touch HD Radio Reception and Station Troubleshooting Potential reception issues Reception area If you are listening to a multicast station and you are on the fringe of the reception area, the station may mute due to weak signal strength. If you are listening to HD1, the system switches back to the analog broadcast until the digital broadcast is available again.
  • Page 406 MyLincoln Touch Potential station issues Issues Cause Action Echo, stutter, skip or repeat in audio. This is poor time alignment by the radio broad- No action required. This is a broadcast issue. Increase or decrease in audio caster. volume. Sound fading or blending in and out. The radio is shifting between analog and digital No action required.
  • Page 407 MyLincoln Touch HD Radio Technology manufactured under and iBiquity Digital Corp. are not responsible Radio Voice Commands license from iBiquity Digital Corp. U.S. and for the content sent using HD Radio foreign patents. HD Radio and the HD and technology. Content may be changed, added HD Radio logos are proprietary trademarks or deleted at any time at the station owner's E142599...
  • Page 408 MyLincoln Touch To turn the feature on press the lower left corner of the touchscreen, and then select: Menu Item Action and Description SIRIUS You can then select any of the following: Presets Save a channel by pressing and holding one of the memory preset areas. There is a brief mute while the radio saves the channel.
  • Page 409 MyLincoln Touch Menu Item Action and Description Scan Touch this button to hear a brief sampling of channels. Browse Touch this button to view a list of all available stations. Scroll to see more categories. Touch the station you want to listen to. Note: SIRIUS does not support the Alert feature on all channels.
  • Page 410 MyLincoln Touch Menu Item Menu Item, Actions and Description Sound Settings Touch this button to adjust settings for: Bass Midrange Treble Set Balance and Fade Occupancy Mode Speed Compensated Volume Set Category for Seek/Scan This allows you to select a category of music you would like to search for. You can then choose to either seek or scan for the stations playing that category.
  • Page 411 MyLincoln Touch SIRIUS Satellite Radio Information SIRIUS satellite radio is a subscription-based Note: This receiver includes the eCos satellite radio service that broadcasts a real-time operating system. eCos is Note: SIRIUS reserves the unrestricted right variety of music, sports, news, weather, traffic published under the eCos License.
  • Page 412 MyLincoln Touch SIRIUS Satellite Radio Reception Factors and Troubleshooting Potential reception issues Antenna obstructions For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage and other materials as far away from the antenna as possible. Terrain Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunderstorms can interfere with your reception.
  • Page 413 MyLincoln Touch Troubleshooting tips Message Cause Action Unsubscribed Channel Your subscription does not include this channel. Contact SIRIUS at 1-888-539-7474 to subscribe to the channel, or tune to another channel. No Signal The signal is lost from the SIRIUS satellite or SIRIUS The signal is blocked.
  • Page 414 MyLincoln Touch SIRIUS Satellite Radio Voice Commands Voice command If you are not listening to SIRIUS satellite If you are listening to SIRIUS radio, press the voice button and, after the Tune satellite radio, press the voice tones press the voice button and when E142599 Help button on the steering wheel...
  • Page 415 MyLincoln Touch Insert your CD then select: Menu Item Action and Description Repeat Touch this button to repeat the currently playing track, all tracks on the disc or switch the feature off if already on. Shuffle Touch this button to play the tracks or entire albums in random order, or switch the feature off if already Scan Touch this button to hear a brief sampling of all available tracks.
  • Page 416 MyLincoln Touch SD Card If you are not listening to a CD, press the Note: Your SD card slot is spring-loaded. To voice button and, after the tone, say: remove the SD card, press the card in and Voice command the system ejects it.
  • Page 417 MyLincoln Touch This feature allows you to plug in media Playing Music from Your Device playing devices, memory sticks, flash drives Note: The system is capable of indexing up E142611 or thumb drives, and charge devices if they to 30,000 songs. support this feature.
  • Page 418 MyLincoln Touch Sound You can adjust the settings for: Menu Item Action and Description Sound Settings Bass Midrange Treble Set Balance and Fade EQ Mode Speed Compensated Volume Media Player Settings Allows you to select more settings, which is under Media Player. See Settings (page 376). Device Information Displays software and firmware information about the currently connected media device.
  • Page 419 MyLincoln Touch Browse of the device. It also allows you to search by If you want to view song information, for categories, for example genre, artist or example Title, Artist, File, Folder, Album, and This feature allows you to view the contents album.
  • Page 420 MyLincoln Touch Voice command Pause Play Say the name of what you would like to listen to such as a band, song, album or playlist. Play Artist ___ Play Song ___ Similar Music Help ___ is a dynamic listing, meaning that it could be the name of anything, such as a group, artist or song. For example you could say "Play artist The Beatles"...
  • Page 421: Phone

    MyLincoln Touch Bluetooth Audio Voice Commands To access, press the lower left corner on The voice system allows you to the touchscreen, then select: control your media with a simple E142599 Menu Item voice command. For example to change songs, press the voice button and BT Stereo follow the system prompts.
  • Page 422 MyLincoln Touch Pairing Your Cell Phone for the First • Using privacy mode. Time Item Message • Dialing a number. • Redialing. Phone WARNING • Call waiting notification. Driving while distracted can result in Quick Dial • Caller ID. loss of vehicle control, crash and injury. Phonebook We strongly recommend that you use Other features, such as text messaging using...
  • Page 423 MyLincoln Touch Touch the upper left corner of the touchscreen: Message Action and Description Add phone Find SYNC Follow the on-screen instructions. Make sure that Bluetooth is set to On and that your cell phone is in the correct mode. See your cell phone’s manual if necessary.
  • Page 424 MyLincoln Touch To pair a subsequent cell phone, select: Menu Item Action and Description Phone Settings Bluetooth Devices Add Device Find SYNC Follow the on-screen instructions. Make sure that Bluetooth is set to On and that your cell phone is in the correct mode. See your cell phone’s manual if necessary.
  • Page 425 MyLincoln Touch Receiving Calls Press the voice button and say a command During an incoming call, an audible tone E142632 similar to the following: sounds. Call information appears in the To reject the call, select: Voice command display if it is available. Call Message Reject...
  • Page 426 MyLincoln Touch Menu Item Action and Description Privacy Join Calls Quick Dial Select to call stored contacts. Phonebook Touch this button to access and call any contacts in your previously downloaded phonebook. The system places the entries in alphabetical categories summarized at the top of the screen To turn on contact picture settings, if your device supports this feature, select: Phone Settings...
  • Page 427 MyLincoln Touch Menu Item Action and Description Favorites Quick Dial Messaging Send text messages using the touchscreen. See Text Messaging later in this section. Settings Touch this button to access various phone settings, for example turning Bluetooth on and off, managing your phonebook and more.
  • Page 428 MyLincoln Touch To compose and send a text message, select: Message Action and Description Phone Messaging Send Text Enter a cell phone number or choose from your phonebook. Edit Text Allows you to customize the pre-defined message or create a message on your own. Send Sends the message as it is.
  • Page 429 MyLincoln Touch Message Action and Description When a new message arrives, an audible tone sounds and the screen displays a View To view the text message. pop-up with the caller name and ID, if Listen For SYNC to read the supported by your cell phone.
  • Page 430 MyLincoln Touch Message Action and Description Phone Ringer Select the ring tone you want to hear when you receive a call. Choose from possible system ring tones, your currently paired cell phone’s ring tone, a beep, text-to-speech or a silent notification. Text Message Notification Select a text message notification, if supported by your cell phone.
  • Page 431: Electric Vehicle Information

    MyLincoln Touch ELECTRIC VEHICLE INFORMATION Voice command Press the voice button and when prompted say any of the following or a similar Listen to Message Your system has special electric command: vehicle screens, which display Reply to Message power flow and charge settings. Voice command E161716 Pair Phone...
  • Page 432 MyLincoln Touch Callout Item Description Motor-to-Wheel Flow Shows the direction of power flow between the wheels and the electric motor. Electric Motor Represents the hybrid electric motor. The higher the motor power is, the larger the circle around this node. Any time the vehicle is ready to be driven, the motor node illumin- ates.
  • Page 433 MyLincoln Touch Callout Item Description High Voltage Battery Power Represents your high-voltage battery. A circle illuminates around the node when the high-voltage battery is receiving power from regenerative braking or engine charging. The higher the power going into the high-voltage battery, the larger the circle around this node.
  • Page 434 MyLincoln Touch Callout Item Description Engine Power Represents the gasoline engine. It illuminates only when the gasoline engine is on. The higher the engine power is, the larger the circle around this node. Engine-to-Wheels Flow Shows the direction of the power flow between the engine and the wheels.
  • Page 435 MyLincoln Touch Engine On due to Heater Setting The engine is on because of the heater setting. Reduce or switch off the heater setting to return to electric mode. High Speed The engine is on because the vehicle speed exceeds the level for electric mode operation.
  • Page 436 MyLincoln Touch Menu Item Action and Description Hybrid Drive The electric motor and gasoline engine are powering the vehicle. Charging HV Battery The hybrid system is storing power in the high-voltage battery. Idle The vehicle is either at rest, or sharing very little power between the electric system parts.
  • Page 437: Information

    MyLincoln Touch INFORMATION E188418 If your vehicle is equipped with Item Menu Item Navigation, press the Information Item Menu Item E142608 Calendar button to access these features. If SYNC Services your vehicle is not equipped with Navigation, Apps press the corner of the touchscreen with the Travel Link green tab.
  • Page 438 MyLincoln Touch SYNC Services (If Equipped, United Note: The driver is ultimately responsible for Note: When you connect, the service uses States Only) the safe operation of the vehicle, and GPS technology and advanced vehicle therefore, must evaluate whether it is safe sensors to collect your vehicle's current Note: SYNC Services varies by trim level and to follow the suggested directions.
  • Page 439 MyLincoln Touch Connecting to SYNC Services voice commands or by selecting a menu item on the touchscreen. You can connect to SYNC Services using To use voice commands, press the voice button and say: Voice Command Action and Description Services This initiates an outgoing call to SYNC Services using your paired and connected Bluetooth- enabled cellular phone.
  • Page 440 MyLincoln Touch This command initiates an outgoing call to To use the touchscreen select: SYNC Services using your paired and connected Bluetooth-enabled cellular phone. Menu Item Once you connect to the service, follow the voice prompts to request the desired service. Connect to Services MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
  • Page 441 MyLincoln Touch Receiving Turn-by-Turn Directions Press the voice button and say: Voice Command Action and Description Directions To receive directions to a location. Once you select your destination, the system uploads your current vehicle location, calculates a route based on current traffic conditions and sends it back to your vehicle. After the route download is complete, the phone call automatically ends.
  • Page 442 MyLincoln Touch Voice Command Action and Description subscription. For more information on Operator Assist, visit Yes [During an active route] If you miss a turn, SYNC automatically asks if you want the route updated. Say yes when prompted and the system sends a new route to your vehicle.
  • Page 443 MyLincoln Touch SYNC Services Quick Tips Tips Personalizing You can personalize your Services feature to provide quicker access to your most used or favorite information. You can save address points, such as work or home. You can also save favorite information like sports teams, for example Detroit Lions, or a news category.
  • Page 444 MyLincoln Touch Sirius Travel Link Note: In order to use Sirius Travel Link, your When you subscribe to Sirius Travel Link, it (If Equipped) vehicle must be equipped with navigation can help you locate the best gas prices, find WARNING and your navigation SD card must be in the movie listings, get current traffic alerts, view SD card slot.
  • Page 445 MyLincoln Touch Menu Item Action and Description Weather Touch this button to view the nearby weather, current weather, or the five day forecast for the chosen area. Select to see the weather map, which can show storms, radar information, charts and winds. Area Select to choose from a listing of weather locations.
  • Page 446 MyLincoln Touch Sirius Travel Link Voice Commands Press Calendar. You can view the current Press Alerts, then choose from any of the calendar by day, week or month. following services: 911 Assist (If Equipped) E142599 Menu Item Action and Description WARNINGS Press the voice button on the steering View...
  • Page 447 MyLincoln Touch Note: The SYNC 911 Assist feature must be If your vehicle is equipped with Navigation, set on prior to the incident. Website touch the I (Information) button to access Note: Before setting this feature on, make visit these features.
  • Page 448 MyLincoln Touch • A connected Bluetooth-enabled phone Before making the call: Menu Item must have adequate network coverage, • SYNC provides a short window of time You can also select: battery power and signal strength. (approximately 10 seconds) to cancel the •...
  • Page 449 MyLincoln Touch Vehicle Health Report 911 Assist May Not Work If: Note: This feature may not function properly if you have enabled caller ID blocking on • Your cellular phone or 911 Assist WARNING your cellular phone. Before running a report, hardware sustains damage in a crash.
  • Page 450 MyLincoln Touch The system allows you to check your use your vehicle information it collects for If you want to run a report by using the vehicle’s overall health in the form of a any purpose. If you do not want to disclose touchscreen, select: diagnostic report card.
  • Page 451: Climate

    MyLincoln Touch Where Am I? Note: You can switch temperature units Menu Item Action and Descrip- between Fahrenheit and Celsius. See tion For information about your current location, Settings (page 376). select: navigation, nothing displays. Menu Item Action and Descrip- tion CLIMATE Where Am I?
  • Page 452 MyLincoln Touch E171848 Power: Touch the button to switch the system on and off. Switching off the climate control system prevents outside air from entering the vehicle. Passenger settings: Touch the + or – to increase or decrease the air temperature on the passenger side of the vehicle. Touch the heated seat icon to switch the heated seat off and on (if equipped).
  • Page 453 MyLincoln Touch Note: The passenger side temperature and the Dual indicator automatically turn on when the passenger is adjusting their temperature control. Note: See the following Smart Zone Feature section for more information on the DUAL button. Fan speed: Touch + or - to increase or decrease the volume of air circulated in your vehicle. Note: When the system is controlling the fan speed automatically, all the fan speed indicators turn off.
  • Page 454 MyLincoln Touch Max Defrost: Touch the button to maximize defrosting. Outside air flows through the windshield vents, fan automatically adjusts to the highest speed and the temperature dial returns to the full heat position. You can use this setting to defog or clear a thin covering of ice from the windshield.
  • Page 455: Navigation

    MyLincoln Touch Climate Control Voice Commands Turning the Feature Off Press and hold the DUAL button for more Press the voice button on the than four seconds. Both temperature displays steering wheel controls. When E142599 flash to signify that the feature is off. prompted, say any of the following commands: Voice commands...
  • Page 456 MyLincoln Touch To set your destination, enter the necessary Menu Item For an address destination entry, press: information into the highlighted text fields (in Previous Destinations any order). Menu Item Action and Descrip- Point of Interest tion Emergency Pressing this button makes the address Street Address location appear on...
  • Page 457 MyLincoln Touch Once you have chosen your destination press: Menu Item Action and Description Set as Dest To make this your destination. You can also choose to set this as a waypoint (have the system route to this point on the way to your current destination) or save it as a favorite. You can then choose your route from three different options.
  • Page 458 MyLincoln Touch Point of Interest (POI) Categories cityseekr Subcategories Note: cityseekr point of interest (POI) Main Categories information is limited to approximately 912 Restaurant cities (881 in the United States, 20 in Canada Food/Drink & Dining Golf and 11 in Mexico). Travel &...
  • Page 459 MyLincoln Touch Attraction For restaurants, cityseekr can provide For a longer review, a list of services and information such as star rating, average cost, facilities, the average room, meal price or review, handicap access, hours of operation, the website press: and website address.
  • Page 460 MyLincoln Touch Map Preferences Menu Item Second Level Messages, Actions and Descriptions Map Preferences Then select any of the following: Breadcrumbs Display your vehicle’s previously traveled route with white dots. You can switch this feature: Turn List Format Have the system display your turn list Top to Bottom Bottom to Top Parking POI Notification...
  • Page 461 MyLincoln Touch Route Preferences Menu Item Second Level Messages, Actions and Descriptions Route Preferences Then select any of the following: Preferred Route Choose to have the system display your chosen route type. Shortest Route Fastest Route Ecological Always use Preferred Bypass route selection in destination programming.
  • Page 462 MyLincoln Touch Navigation Preferences Menu Item Second Level Messages, Actions and Descriptions Navigation Preferences Then select any of the following: Guidance Prompts Select the type of prompts the system uses. Tones Only Voice and Tones Auto - Fill State/Province Have the system automatically fill in the state and province based on the information already entered into the system.
  • Page 463 MyLincoln Touch Menu Item Second Level Messages, Actions and Descriptions Manual Have the system always provide a traffic alert notification for traffic incidents along the planned route. You have a choice to accept or ignore the notification before making the route deviation. Traffic alert notification Activate traffic alert notifications on or off.
  • Page 464 MyLincoln Touch Map Mode North up (2D map) always shows the northern direction to be upward Press the green bar in the upper right area on the screen. E142643 of the touchscreen to view map mode. Map mode shows advanced viewing comprised 3D map mode provides an elevated of both 2D city maps as well as 3D landmarks perspective of the map.
  • Page 465 MyLincoln Touch Auto Zoom Map Icons You can also select the following options: Press the green bar to access map mode, Vehicle mark shows the current Menu Items Description then select the + or - zoom button to bring location of your vehicle. It stays in up the zoom level and Auto buttons on the the center of the map display, View...
  • Page 466 MyLincoln Touch POI (Point Of Interest) icons indicate Waypoint indicates the location of a No GPS symbol indicates that locations of any point of interest waypoint on the map. The number insufficient GPS satellite signals are categories you choose to display on inside the circle is different for each available for accurate map E142650...
  • Page 467 MyLincoln Touch Menu Item Action and Description View Route Edit Destination/Waypoints Edit Turn List Detour Edit Route Preferences Edit Traffic Preferences Cancel Route Navigation Map Updates Navigation Voice Commands HERE is the digital map provider for the navigation application. If you find map data Annual navigation map updates are available When in navigation mode, press errors, you may report them directly to Here...
  • Page 468: Mylincoln Touch Troubleshooting

    MyLincoln Touch One-shot Destination Street Address Use the website at any time to check your After the tone, say any of the following or phone's compatibility, register your account a similar command: To set a destination with voice commands, and set preferences as well as access a you can say: customer representative via an online chat Voice command...
  • Page 469 MyLincoln Touch Phone issues Issue Possible cause(s) Possible solution(s) There is excessive background noise during The audio control settings on your phone may Review your phone's manual about audio a phone call. be affecting SYNC performance. adjustments. During a call, I can hear the other person but This may be a possible phone malfunction.
  • Page 470 MyLincoln Touch Phone issues Issue Possible cause(s) Possible solution(s) Depending upon your phone, you may have to grant SYNC permission to access your phonebook contacts. Make sure to confirm when prompted by your phone during the phonebook download. I am having trouble connecting my phone to This is a phone-dependent feature.
  • Page 471 MyLincoln Touch Phone issues Issue Possible cause(s) Possible solution(s) Try turning off the device, resetting the device or removing the device's battery, then trying again. USB and media issues Issue Possible cause(s) Possible solution(s) I am having trouble connecting my device. This may be a possible device malfunction.
  • Page 472 MyLincoln Touch USB and media issues Issue Possible cause(s) Possible solution(s) Make sure that the device does not have an auto-install program or active security settings. SYNC does not recognize my device when I This is a device limitation. Make sure you are not leaving the device in turn on the car.
  • Page 473 MyLincoln Touch Vehicle Health Report and Services (Traffic, Directions and Information) issues Issue Possible cause(s) Possible solution(s) I received a text that I did not activate Vehicle You did not activate your account on the This is a free feature, but you must first register Health Report.
  • Page 474 MyLincoln Touch Vehicle Health Report and Services (Traffic, Directions and Information) issues Issue Possible cause(s) Possible solution(s) Turn off ID blocker on your phone as the system recognizes you by your phone number. Make sure the currently connected phone is the same one that is registered on your SYNCMyRide account.
  • Page 475 MyLincoln Touch Voice command issues Issue Possible cause(s) Possible solution(s) Make sure you are saying the complete title, such as "California remix featuring Jennifer Nettles". If the song titles are in all CAPS, you have to spell them. LOLA requires you to say "L-O-L- A".
  • Page 476 MyLincoln Touch Voice command issues Issue Possible cause(s) Possible solution(s) If a contact is in CAPS, you have to spell it. JAKE requires you to say "Call J-A-K-E". Touchscreen system reset The touchscreen system has System Reset feature that can be performed if the function of a SYNC feature is lost. This reset is intended to restore functionality and will not erase any information previously stored in the system (such as paired devices, phonebook, call history, text messages, or user settings).
  • Page 477: Accessories

    Lincoln Accessories are available for your engineering requirements. Contact an Interior style vehicle through an authorized Lincoln dealer. authorized Lincoln dealer for the Lincoln Motor Company will repair or replace manufacturer's limited warranty details and • All-weather floor mats. any properly authorized dealer-installed request a copy of the Lincoln Licensed •...
  • Page 478 • If you or an authorized Lincoln dealer add of the vehicle or of the front or rear axle any non-Lincoln electrical or electronic (GVWR or GAWR as indicated on the accessories or components to your Safety Compliance Certification label).
  • Page 479: Extended Service Plan (esp)

    One service bill – the cost of parts and labor the only extended service plan authorized Roadside Assistance – can easily exceed the price of your Lincoln and backed by Lincoln Motor Company. Extended Service Plan. With Lincoln ESP, Exclusive 24/7 roadside assistance, including:...
  • Page 480: Scheduled Maintenance

    Transferable Coverage • Brake pads and linings. • Shock absorbers and struts. If you sell your vehicle before your Lincoln You can get more protection for your vehicle • Engine cooling hoses, clamps and Extended Service Plan coverage expires, by purchasing a Lincoln Extended Service o-rings.
  • Page 481 United States and Mexico are not eligible for Lincoln Extended Service Plan coverage. This information is subject to change. For more information, visit your local Lincoln of Canada dealer or to find the Lincoln Extended Service Plan that is right for you.
  • Page 482: Scheduled Maintenance

    Scheduled Maintenance Failure to perform scheduled maintenance If you do not use Ford authorized parts they GENERAL MAINTENANCE invalidates warranty coverage on parts may not meet our specifications and INFORMATION affected by the lack of maintenance. depending on the part, it could affect emissions compliance.
  • Page 483 Scheduled Maintenance Your vehicle is equipped with an information Your vehicle is very sophisticated and built Additives and Chemicals display, which indicates the proper oil with multiple, complex, performance systems. This owner's manual and the Ford Workshop change interval. This interval may be up to Every manufacturer develops these systems Manual list the recommended additives and one year or 10000 miles (16000 kilometers).
  • Page 484 Scheduled Maintenance Owner Checks and Services Make sure to change your vehicle’s oils and It is critical that systems are flushed only with fluids at the specified intervals or in new fluid that is the same as that required Make sure you perform the following basic conjunction with a repair.
  • Page 485 Scheduled Maintenance Check every six months Safety belts and seat latches for wear and function. Safety warning lamps (brake, ABS, airbag and safety belt) for operation. Washer spray and wiper operation. Clean or replace blades as necessary. Multi-point Inspection In order to keep your vehicle running right, it is important to have the systems on your vehicle checked regularly.
  • Page 486 Scheduled Maintenance Multi-point inspection Fluid levels ; fill if necessary Tires for wear and proper pressure For oil and fluid leaks Windshield for cracks, chips or pits Half-shaft dust boots Washer spray and wiper operation Hazard warning system operation Brake, coolant recovery reservoir, automatic transmission and window washer If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration Use By date on the canister.
  • Page 487: Normal Scheduled Maintenance

    Scheduled Maintenance NORMAL SCHEDULED MAINTENANCE 1, 2 Normal scheduled maintenance Every 12 months or 10000 Change engine oil and filter. miles (16000 km). The oil monitoring system displays Rotate tires, inspect tire wear and measure tread depth. a message in the informa- Inspect automatic transmission fluid level.
  • Page 488 Scheduled Maintenance Other maintenance items Every 20000 miles (32000 Replace cabin air filter. Every 30000 miles (48000 Replace engine air filter. At 100000 miles (160000 Change engine coolant and motor/electronics coolant. Every 100000 miles Replace spark plugs. (160000 km) Every 150000 miles Change automatic transmission fluid.
  • Page 489: Special Operating Conditions Scheduled Maintenance

    Scheduled Maintenance perform extra maintenance as indicated. If SPECIAL OPERATING CONDITIONS you operate your vehicle occasionally under SCHEDULED MAINTENANCE any of these conditions, it is not necessary to perform the extra maintenance. For If you operate your vehicle primarily in any specific recommendations, see your of the following conditions, you need to dealership service advisor or technician.
  • Page 490 Scheduled Maintenance Extensive idling or low-speed driving for long distances, as in heavy commercial use (such as delivery, taxi, patrol car or livery) As required Change engine oil and filter every 12 months or 10000 miles (16000 km). The oil monitoring system displays a message in the information display.
  • Page 491 Scheduled Maintenance Exceptions Hot Climate Oil Change Intervals Vehicles operating in the Middle East, North There are several exceptions to the Normal Africa, Sub-Saharan Africa or locations with Schedule: similar climates using an American Petroleum Axle Maintenance Institute (API) Certified for Gasoline Engines (Certification mark) oil of SM or SN quality, Change the axle fluid anytime an axle is the normal oil change interval is 3000 miles...
  • Page 492: Scheduled Maintenance Record

    Scheduled Maintenance SCHEDULED MAINTENANCE RECORD Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
  • Page 493 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
  • Page 494 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
  • Page 495 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
  • Page 496 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
  • Page 497 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
  • Page 498 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
  • Page 499 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
  • Page 500 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
  • Page 501 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
  • Page 502 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
  • Page 503: Appendices

    Appendices materials, and "online" or electronic • The MS SOFTWARE and/or FORD END USER LICENSE AGREEMENT documentation ("MS SOFTWARE") are SOFTWARE may interface with and/or protected by international intellectual communicate with, or may be later SYNC End User License Agreement property laws and treaties.
  • Page 504 Appendices IF YOU DO NOT AGREE TO THIS END Description of Other Rights and Limitations • Limitations on Distributing, Copying, USER LICENSE AGREEMENT ("EULA") DO Modifying and Creating Derivative • Speech Recognition: If the SOFTWARE NOT USE THE DEVICE OR COPY THE Works: You may not distribute, copy, includes speech recognition SOFTWARE.
  • Page 505 Appendices and printed materials, any upgrades, and, include a revocation list with the licenses. • Internet-Based Services Components: if applicable, the Certificate(s) of Content owners may require you to The SOFTWARE may contain Authenticity), and the recipient agrees to upgrade the SOFTWARE on your DEVICE components that enable and facilitate the terms of this EULA.
  • Page 506 Appendices If FORD MOTOR COMPANY or third party software and services suppliers provide or make available to you Supplemental Components and no other EULA terms are provided along with the Supplemental Components, then the terms of this EULA shall apply. If MS, Microsoft Corporation, their affiliates and/or their designated agent make available Supplemental Components, and no other...
  • Page 507 Appendices • Links to Third Party Sites: The MS • Obligation to Drive Responsibly: You printed materials, and any copies of the SOFTWARE may provide you with the recognize your obligation to drive SOFTWARE, are owned by MS, Microsoft ability to link to third party sites through responsibly and keep attention on the Corporation, FORD MOTOR COMPANY, or the use of the SOFTWARE.
  • Page 508 Appendices Adobe EXPORT RESTRICTIONS: You acknowledge documentation for the DEVICE. Should you that the SOFTWARE is subject to U.S. and have any questions concerning this EULA, Contains Adobe® [Flash® Player] or [AIR®] European Union export jurisdiction. You or if you desire to contact FORD MOTOR technology by Adobe Systems Incorporated.
  • Page 509 Appendices Read and follow instructions: Before using Prolonged Views of Screen: Do not access WARNING your Windows Automotive- based system, any function requiring a prolonged view of Operating certain parts of this system read and follow all instructions and safety the screen while you are driving.
  • Page 510 Appendices Navigation Features: Any navigation Route Safety: Do not follow the route Telenav Software End User License features included in the system are intended suggestions if doing so would result in an Agreement to provide turn by turn instructions to get you unsafe or illegal maneuver, if you would be Please read these terms and conditions to a desired destination.
  • Page 511 Appendices 2. Account Information account information, as well as other consider to be unsafe, do not follow such payment and personal information provided instructions; (c) do not input destinations, or You agree: (a) when registering the Telenav by you to Telenav (directly or through the otherwise manipulate the Telenav Software, Software, to provide Telenav with true, use of the Telenav Software, is subject to...
  • Page 512 Appendices 3.1 License Limitations abusive, harassing, tortuous, defamatory, survival of you or others is dependent on the vulgar, obscene, libelous, or otherwise accuracy of navigation, as the maps or You agree not to do any of the following: (a) objectionable; and (f) lease, rent out, or functionality of the Telenav Software are not reverse engineer, decompile, disassemble, otherwise permit unauthorized access by...
  • Page 513 Appendices 5. Limitation of Liability BE LIMITED TO THE AMOUNT ACTUALLY This Agreement and performance hereunder PAID BY YOU FOR THE TELENAV will be governed by and construed in TO THE EXTENT PERMITTED UNDER SOFTWARE. SOME STATES AND/OR accordance with the laws of the State of APPLICABLE LAW, UNDER NO JURISDICTIONS DO NOT ALLOW THE California, without giving effect to its conflict...
  • Page 514 Appendices and all other parties shall immediately cease intended to, or shall be, granted or conferred all use of the Telenav Software. by implication, statute, inducement, estoppel Telenav’s or your failure to require Notwithstanding the foregoing, Telenav may or otherwise, and Telenav and its suppliers performance of any provision shall not affect assign this Agreement to any other party at and licensors hereby reserve all of their...
  • Page 515 Appendices 9.1 End User Terms Required by HERE ©United States Postal Service® 2014. Prices North America, LLC are not established, controlled or approved The headings in this Agreement are for by the United States Postal Service®. The convenience of reference only, will not be The data (“Data”) is provided for your following trademarks and registrations are deemed to be a part of this Agreement, and...
  • Page 516 Appendices Permitted Use. with any positioning devices or any mobile content, quality, accuracy, completeness, or wireless-connected electronic or computer effectiveness, reliability, fitness for a You agree to use this Data together with the devices, including without limitation cellular particular purpose, usefulness, use or results Telenav Software solely for the internal phones, palmtop and handheld computers, to be obtained from this Data, or that the...
  • Page 517 Appendices Governing Law. DAMAGES, DIRECT OR INDIRECT, WHICH and regulations administered by the Office MAY RESULT FROM THE USE OR of Foreign Assets Control of the U.S. The above terms and conditions shall be POSSESSION OF THE INFORMATION; OR Department of Commerce and the Bureau governed by the laws of the State of Illinois FOR ANY LOSS OF PROFIT, REVENUE, of Industry and Security of the U.S.
  • Page 518 Appendices accordance with these End-User Terms, and If the Contracting Officer, federal government each copy of Data delivered or otherwise agency, or any federal official refuses to use B. Canada Data. The following provisions furnished shall be marked and embedded the legend provided herein, the Contracting apply to the Data for Canada, which may as appropriate with the following “Notice of...
  • Page 519 Appendices b. Limitation on Liability: The Third sion from Canadian authorities, including under the Agreement, or as otherwise Party Data licensors, including Her © Her Majesty the Queen in Right of may be provided, by Client) which shall Majesty, Canada Post and NRCan, Canada, ©...
  • Page 520 Appendices action alleging any loss, injury or the cause of the claim, demand or II. Mexico. The following provision applies damages, direct or indirect, which may action, alleging loss, costs, expenses, to the Data for Mexico, which includes result from the use or possession of damages or injuries (including injuries certain data from the Instituto Nacional de the data or the Data.
  • Page 521 Appendices Ecuador “INSTITUTO GEOGRAFICO Country Notice shall mean Geomarketing applications, MILITAR DEL ECUADOR GIS applications, mobile business asset Jordan “© Royal Jordanian Geographic AUTORIZACION N° IGM-2011- management applications, call center Centre”. The foregoing notice 01- PCO-01 DEL 25 DE ENERO applications, telematics applications, requirement for Jordan Data is DE 2011”...
  • Page 522 Appendices 2. Display of Third Party Rights Legends Kartografie a.s.; (c) such license for selling C. OS Enforcement. Without limiting for Belgium. Client shall, for each Trans- or distributing with respect to Data for the Section IV(B) above, with respect to Data action that uses Traffic Codes for Territory of Switzerland is conditioned on for the Territory of Great Britain, Client...
  • Page 523 Appendices Moldova, Italy “La Banca Dati Italiana è stata license rights granted to Client under this Poland, prodotta usando quale riferi- TL with respect to the Data for such Slovenia mento anche cartografia countries are contingent upon Client’s and/or numerica ed al tratto prodotta compliance with all applicable laws and Ukraine e fornita dalla Regione...
  • Page 524 Appendices remove any copyright notices that appear devices, including without limitation cellular Product incorporates data which is © and do not modify the Data in any way. You phones, palmtop and handheld computers, 20XX Telstra Corporation Limited, GM agree not to otherwise reproduce, copy, pagers, and personal digital assistants or Holden Limited, Intelematics Australia modify, decompile, disassemble or reverse...
  • Page 525 Appendices Limited Liability: is void if failure of the Data has resulted from NO CIRCUMSTANCES SHALL NAV2’s OR accident, abuse, or misapplication. Any ITS SUPPLIERS’ LIABILITY HEREUNDER TO THE EXTENT PERMITTED BY replacement Data will be warranted for the EXCEED THE PRICE PAID. Certain liability APPLICABLE LAW, NAV2 AND ITS remainder of the original warranty period or exclusions may not be permitted under...
  • Page 526 Appendices Entire Agreement Gracenote® Copyright The software from Gracenote (the "Gracenote Software") enables this device These terms and conditions constitute the CD and music-related data from Gracenote, to do disc and music file identification and entire agreement between NAV2(and its Inc., copyright©...
  • Page 527 Appendices party. YOU AGREE NOT TO USE OR Gracenote uses a unique identifier to track ERROR-FREE OR THAT THE FUNCTIONING EXPLOIT GRACENOTE CONTENT, queries for statistical purposes. The purpose OF THE GRACENOTE SOFTWARE OR GRACENOTE DATA, THE GRACENOTE of a randomly assigned numeric identifier is GRACENOTE SERVERS WILL BE SOFTWARE, OR GRACENOTE SERVERS, to allow Gracenote to count queries without...
  • Page 528: Type Approvals

    Appendices United States and Mexico This device complies with Part 15 of the FCC TYPE APPROVALS Rules and with RSS-210 of Industry Canada. FCC ID: KMHSG1G1 Operation is subject to the following two RF Certification Logos for Tire Pressure IC: 1422A-SG1G1 conditions: (1) This device may not cause Monitoring Sensor(s) harmful interference, and (2) this device must...
  • Page 529 Appendices RAQP/33A/0514/S/(14-0847) Malaysia E202555 E198001 Brazil Philippines Herby, Schrader Electronics UK Ltd., declares that this TPMS is in compliance E197811 with the essential requirements and other Moldova provisions of directive 1999/5/EC. The declaration of conformity may be consulted AGREE PAR L' A NRT MAROC at Numéro d'agrément: MR9098 E197844...
  • Page 530 Appendices Ukraine E198002 South Africa E203679 Taiwan E203899 E198009 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
  • Page 531 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
  • Page 532 Index Adjusting the Headlamps......300 Audio Unit - Vehicles With: Premium AM/ FM/CD............359 Horizontal Aim Adjustment.......301 Vertical Aim Adjustment........300 Autolamps............87 Adjusting the Steering Wheel.....80 Windshield Wiper Activated Headlamps..88 See: Climate Control..........141 Power Tilt and Telescope Steering Automatic Climate Control......141 About This Manual..........7 Automatic High Beam Control....90 Column..............80 Protecting the Environment........7...
  • Page 533 Index Bonnet Lock Checking the Wiper Blades.......299 Climate............448 Child Restraint and Safety Belt See: Opening and Closing the Hood....287 Climate Control Voice Commands....452 Booster Seats...........27 Maintenance...........41 Smart Zone Feature..........451 Child Safety............16 Climate Control..........141 Types of Booster Seats........27 Brake Fluid Check........296 General Information..........16 Climate Controlled Seats......155 Brakes..............195...
  • Page 534 Controller Coolant.........292 Direction Indicators........92 Drive Control..........238 Readiness for Inspection/Maintenance (I/M) Recycled Engine Coolant.........294 Testing...............185 Severe Climates..........295 LINCOLN DRIVE CONTROL......238 End User License Agreement....500 What You Should Know About Fail-Safe Driver Alert.............223 SYNC End User License Agreement Cooling.............295 Using Driver Alert..........223 Engine Immobilizer (EULA)...............500...
  • Page 535 Fuel Shutoff...........255 Heated Exterior Mirrors........97 Away From Home..........262 Fuses...............269 Global Opening and Closing.......96 Integrated Blind Spot Mirrors......98 Fuse Specification Chart......269 Lincoln Welcome Mat..........98 Closing the Windows...........96 Memory Mirrors.............97 Passenger Compartment Fuse Panel...280 Opening the Windows.........96 Power Exterior Mirrors.........96 Power Distribution Box........269 Power-Folding Mirrors.........97...
  • Page 536 Index Heated Steering Wheel.........83 Hybrid Electric Vehicle........171 Heated Windows and Mirrors....144 Driving to Optimize Fuel Economy....172 Heated Exterior Mirror........144 EcoSelect...............173 Heated Rear Window.........144 EV+ Mode..............173 Heating Frequently Asked Questions......174 See: Climate Control..........141 Unique Hybrid Operating Characteristics..........172 See: Hybrid Electric Vehicle......171 High Voltage Battery Cut-Off Switch..188 High Voltage Battery........187 In California (U.S.
  • Page 537 Interior Luggage Compartment Fuel................127 High Beams............87 Release............75 Hill Start Assist.............128 Lighting..............87 Keys and Intelligent Access......128 Interior Mirror...........98 Lincoln Automotive Financial Services..12 Lane Keeping System........129 Auto-Dimming Mirror...........99 Load Carrying..........240 Introduction............7 Maintenance............130 Load Limit............240 MyKey..............131 Vehicle Loading - with and without a Park Aid..............132...
  • Page 538 Index Locking and Unlocking........67 Mirrors Activating Intelligent Access......68 See: Heated Windows and Mirrors....144 Autolock ..............69 See: Windows and Mirrors.........95 Oil Change Indicator Reset......291 Mobile Communications Equipment...13 Auto Relock............69 Oil Check Battery Saver............70 Moonroof............100 See: Engine Oil Check........290 Illuminated Entry...........70 Bounce-Back............101 Opening and Closing the Hood....287 Illuminated Exit............70 Opening and Closing the Moonroof....100...
  • Page 539 Index Phone...............418 Reporting Safety Defects (Canada Only)..............268 Making Calls............421 Pairing Subsequent Cell Phones....420 Reporting Safety Defects (U.S. Only)..267 Rear Parking Aid...........205 Roadside Assistance........254 Pairing Your Cell Phone for the First Rear Seat Armrest.........156 Time..............419 Vehicles Sold In Canada: Getting Roadside Armrest pass-through........156 Phone Menu Options........422 Rear Seats............153...
  • Page 540 Index Safety Precautions........177 Starting a Gasoline Engine......167 Temporary Mobility Kit.........314 Scheduled Maintenance Record....489 Automatic Shutdown..........168 First Stage: Reinflating the Tire with Sealing Scheduled Maintenance......479 Fast Restart............168 Compound and Air.........316 Seats..............146 Guarding Against Exhaust Fumes....169 General Information..........314 Security..............77 Important Ventilating Information....169 Second Stage: Checking Tire Pressure..317 Settings............376 Switching Off the Vehicle When It Is...
  • Page 541 Index Tire Pressure Monitoring System.....342 Unique Driving Characteristics....171 Using Traction Control........200 Universal Garage Door Opener....158 Changing Tires with a Tire Pressure Switching the System Off Using a Monitoring System.........343 HomeLink Wireless Control System....158 Switch...............200 Using Adaptive Cruise Control....215 Understanding Your Tire Pressure Monitoring Switching the System Off Using the System .............344 Blocked Sensor...........221...
  • Page 542 Index See: Vehicle Identification Number....351 Voice Control...........82 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
  • Page 543 Index Service Engine Soon........108 Stability Control...........108 Stability Control Off..........109 Warning Lamps and Indicators....105 Stop Safely............109 Adaptive Cruise Control........105 Trunk Ajar..............109 Anti-Lock Braking System.........105 Washer Fluid Check........297 Battery..............105 Washers Blind Spot Monitor..........106 See: Cleaning the Exterior.......305 Brake System............106 See: Wipers and Washers........84 Cruise Control............106 Waxing............306 Direction Indicator..........106...

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