Lincoln 2015 MKZ HYBRID Owner's Manual
Lincoln 2015 MKZ HYBRID Owner's Manual

Lincoln 2015 MKZ HYBRID Owner's Manual

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2 0 1 5 M K Z H Y B R I D
B R I D
lincolnowner.com
lincolncanada.com
O w n e r ' s M a n u a l
November 2014
Second Printing
Owner's Manual
MKZ Hybrid
Litho in U.S.A.

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Summary of Contents for Lincoln 2015 MKZ HYBRID

  • Page 1 2 0 1 5 M K Z H Y B R I D B R I D lincolnowner.com lincolncanada.com O w n e r ’ s M a n u a l November 2014 Second Printing Owner’s Manual MKZ Hybrid Litho in U.S.A.
  • Page 2 The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission.
  • Page 4: Table Of Contents

    Table of Contents Introduction Safety Belt Height Adjustment....37 Remote Control..........54 Safety Belt Warning Lamp and Indicator Replacing a Lost Key or Remote About This Manual..........7 Chime.............37 Control............58 Symbols Glossary..........7 Safety Belt Minder..........38 Data Recording..........9 MyKey Child Restraint and Safety Belt California Proposition 65........11 Maintenance..........40 Principle of Operation........59...
  • Page 5 Table of Contents Steering Wheel Windows and Mirrors Cabin Air Filter..........142 Remote Start...........143 Adjusting the Steering Wheel......78 Power Windows..........93 Audio Control...........79 Global Opening and Closing.......94 Seats Voice Control...........80 Exterior Mirrors..........94 Sitting in the Correct Position....144 Cruise Control..........80 Interior Mirror...........96 Head Restraints..........144 Information Display Control......80 Sun Visors............97 Power Seats............146...
  • Page 6 Table of Contents Starting and Stopping the Transmission Cruise Control Engine Automatic Transmission......186 Principle of Operation........211 General Information........163 Using Cruise Control........211 Brakes Keyless Starting..........163 Using Adaptive Cruise Control....212 Starting a Gasoline Engine......164 General Information........191 Driving Aids Engine Block Heater........166 Hints on Driving With Anti-Lock Brakes............192 Driver Alert.............220 Unique Driving Characteristics...
  • Page 7 Table of Contents Economical Driving........248 Reporting Safety Defects (Canada Changing a Bulb...........298 Only)............265 Driving Through Water.......248 Bulb Specification Chart......298 Floor Mats............249 Changing the Engine Air Filter....300 Fuses Fuse Specification Chart......266 Roadside Emergencies Vehicle Care Changing a Fuse..........283 Roadside Assistance........251 General Information........301 Hazard Warning Flashers......252 Cleaning Products........301 Maintenance...
  • Page 8 Table of Contents Using Snow Chains........338 Phone..............407 Tire Pressure Monitoring System.....339 Electric Vehicle Information......414 Technical Specifications......344 Information............419 Climate............430 Capacities and Specifications Navigation............435 Engine Specifications........346 Accessories Motorcraft Parts..........347 Vehicle Identification Number....348 Accessories...........445 Vehicle Certification Label......348 Appendices Transmission Code Designation....349 Capacities and Specifications - 2.0L End User License Agreement....447 Hybrid............350 Extended Service Plan (ESP)
  • Page 9 MKZ Hybrid (), enUSA...
  • Page 10: Introduction

    Introduction Note: This manual describes product ABOUT THIS MANUAL features and options available throughout the range of available models, sometimes Thank you for choosing Lincoln. We even before they are generally available. It recommend that you take some time to get may describe options not fitted to your to know your vehicle by reading this manual.
  • Page 11 Introduction Safety alert Cabin air filter Engine coolant temperature See Owner's Manual Engine oil Check fuel cap Air conditioning system Explosive gas Child safety door lock or unlock E162384 Anti-lock braking system Fan warning Child seat lower anchor Avoid smoking, flames or sparks Fasten safety belt Child seat tether anchor Battery...
  • Page 12: Data Recording

    Introduction Hazard warning flashers Note operating instructions Shield the eyes E167012 Heated rear window Panic alarm Stability control E138639 Windshield wash and wipe Heated windshield Parking aid E139213 Interior luggage compartment Parking brake release DATA RECORDING Jack Power steering fluid Service Data Recording Service data recorders in your vehicle are Keep out of reach of children...
  • Page 13 Introduction Additionally, when your vehicle is in for The event data recorder in this vehicle is Note: Event data recorder data is recorded service or repair, Ford Motor Company, Ford designed to record such data as: by your vehicle only if a non-trivial crash of Canada, and service and repair facilities situation occurs;...
  • Page 14: California Proposition 65

    Introduction where required by law enforcement, other Note: Including to the extent that any law Additionally, when you connect to Traffic, government authorities or other third pertaining to Event Data Recorders applies Directions and Information (if equipped, parties acting with lawful authority. Other to SYNC or its features, please note the U.S.
  • Page 15: Perchlorate

    Introduction Scheduled Maintenance and Phone: 1-888-498-8801 PERCHLORATE Mechanical Repairs For more information regarding Lincoln Certain components in your vehicle such as Automotive Financial Services, as well as One of the best ways for you to make sure airbag modules, safety belt pretensioners access Account Manager, please go to that your vehicle provides years of service and remote control batteries may contain...
  • Page 16: Special Notices

    Introduction Warranty on Replacement Parts using mobile communications equipment to WARNINGS avoid negating these benefits. Mobile Failure to follow the specific warnings Genuine Ford and Motorcraft replacement communication equipment includes, but is and instructions could result in parts are the only replacement parts that not limited to, cellular phones, pagers, personal injury.
  • Page 17: Export Unique Options

    Introduction EXPORT UNIQUE OPTIONS For your particular global region, your vehicle may be equipped with features and options that are different from the features and options that are described in this Owner’s Manual. A market unique supplement may be supplied that complements this book. By referring to the market unique supplement, if provided, you can properly identify those features, recommendations and...
  • Page 18: Child Safety

    Child Safety GENERAL INFORMATION WARNINGS WARNINGS All children are shaped differently. The transportation, locate your local St. John See the following sections for directions on recommendations for safety restraints Ambulance office by searching for St. John how to properly use safety restraints for are based on probable child height, age and Ambulance on the internet, or Transport children.
  • Page 19 Child Safety Recommendations for Safety Restraints for Children Child Child size, height, weight, or age Recommended restraint type Infants or toddlers Children weighing 40 lb (18 kg) or less (generally age four or Use a child safety seat (sometimes called an younger).
  • Page 20: Installing Child Seats

    Child Safety Using Lap and Shoulder Belts • You are required by law to properly use INSTALLING CHILD SEATS safety seats for infants and toddlers in WARNINGS the United States and Canada. Child Seats Airbags can kill or injure a child in a •...
  • Page 21 Child Safety When installing a child safety seat with Standard safety belts 2. After positioning the child safety seat in combination lap and shoulder belts: the proper seating position, pull down on the shoulder belt and then grasp the • Use the correct safety belt buckle for that shoulder belt and lap belt together seating position.
  • Page 22 Child Safety 7. Try to pull the belt out of the retractor to make sure the retractor is in the automatic locking mode (you should not be able to pull more belt out). If the retractor is not locked, unbuckle the belt and repeat Steps 5 and 6.
  • Page 23 Child Safety the child is added to the child restraint. Before placing the child in the seat, Inflatable safety belts It also helps to achieve the proper forcibly move the seat forward and back snugness of the child seat to your to make sure the seat is securely held vehicle.
  • Page 24 Child Safety 2. After positioning the child safety seat in the proper seating position, grasp the shoulder belt and lap belt together behind the belt tongue. E146523 E146524 5. To put the retractor in the automatic 4. Insert the belt tongue into the proper locking mode, grasp the lap portion of buckle (the buckle closest to the direction the tongue is coming from) for that...
  • Page 25 Child Safety Note: The lock-off device on some child restraints may not accommodate the shoulder portion of the inflatable safety belt. Follow all instructions provided by the manufacturer of the child restraint regarding the necessary and proper use of the lock-off device.
  • Page 26: Children (Latch)

    Child Safety Using Lower Anchors and Tethers for LATCH compatible child safety seats have CHildren (LATCH) two rigid or webbing mounted attachments that connect to the two lower anchors at the WARNINGS LATCH equipped seating positions in your vehicle. This type of attachment method Never attach two child safety seats to eliminates the need to use safety belts to the same anchor.
  • Page 27 Child Safety Using Tether Straps Use of Inboard Lower Anchors from the Each time you use the safety seat, check that Outboard Seating Positions (Center Seating the seat is properly attached to the lower Many forward-facing child safety Use) anchors and tether anchor, if applicable. Tug seats include a tether strap which the child seat from side to side and forward extends from the back of the child...
  • Page 28 Child Safety 1. Route the child safety seat tether strap over the back of the seat. For outboard seating positions, route the tether strap under the head restraint and between the head restraint posts. For the center seating positions, route the tether strap over the top of the head restraint.
  • Page 29: Booster Seats

    Child Safety pounds (45 kilograms) if recommended by • Does the lap belt rest low across the BOOSTER SEATS your child restraint manufacturer). Many state hips? and provincial laws require that children use • Is the shoulder belt centered on the WARNING approved booster seats until they reach age shoulder and chest?
  • Page 30 Child Safety If your backless booster seat has a If, with a backless booster seat, you cannot removable shield, remove the shield. If a find a seating position that adequately vehicle seating position has a low seat back supports your child's head, a high back or no head restraint, a backless booster seat booster seat would be a better choice.
  • Page 31: Child Seat Positioning

    Child Safety E142597 WARNINGS If the booster seat slides on the vehicle seat CHILD SEAT POSITIONING upon which it is being used, placing a Always carefully follow the instructions rubberized mesh sold as shelf or carpet liner and warnings provided by the WARNINGS under the booster seat may improve this manufacturer of any child restraint to...
  • Page 32 Child Safety WARNINGS WARNINGS WARNINGS Never let a passenger hold a child on Always restrain an unoccupied child Never place, or allow a child to place, his or her lap while your vehicle is seat or booster seat. These objects the shoulder belt under a child's arm moving.
  • Page 33: Child Safety Locks

    Child Safety Recommendations for attaching child safety restraints for children Restraint Type Combined weight of Use any attachment method as indicated below by X child and child seat LATCH (lower LATCH (lower Safety belt and top Safety belt and Safety belt only anchors and top anchors only) tether anchor...
  • Page 34: Right-Hand Side

    Child Safety Right-Hand Side Turn clockwise to lock and counterclockwise to unlock. E112197 The childproof locks are located on the rear edge of each rear door and must be set separately for each door. Left-Hand Side Turn counterclockwise to lock and clockwise to unlock.
  • Page 35: Safety Belts

    Safety Belts PRINCIPLE OF OPERATION WARNINGS WARNINGS It is extremely dangerous to ride in a When possible, all children 12 years old WARNINGS cargo area, inside or outside of a and under should be properly vehicle. In a crash, people riding in these restrained in a rear seating position.
  • Page 36: Fastening The Safety Belts

    Safety Belts • height adjuster at the front outboard FASTENING THE SAFETY BELTS seating positions. Standard belts shown, inflatable belts • safety belt pretensioner at the front similar outboard seating positions. • belt tension sensor at the front outboard The front outboard and rear safety restraints passenger seating position.
  • Page 37 Safety Belts Safety Belt Locking Modes Vehicle Sensitive Mode This is the normal retractor mode, which WARNINGS allows free shoulder belt length adjustment After any vehicle crash, the safety belt to your movements and locking in response system at all passenger seating to vehicle movement.
  • Page 38 Safety Belts When to Use the Automatic Locking Mode 2. Grasp the shoulder portion and pull 3. Allow the belt to retract. As the belt downward until the entire belt is pulled retracts, you will hear a clicking sound. This mode should be used any time a child out.
  • Page 39 Safety Belts Note: The rear inflatable safety belts are The fully inflated belt's increased diameter compatible with most infant and child safety more effectively holds the occupant in the car seats and belt positioning booster seats appropriate seating position, and spreads when properly installed.
  • Page 40: Safety Belt Height Adjustment

    Safety Belts To adjust the shoulder belt height: SAFETY BELT HEIGHT WARNINGS Do not use extensions with an ADJUSTMENT 1. Press the button and slide the height inflatable safety belt. adjuster up or down. WARNING 2. Release the button and pull down on the If the safety belt is too short when fully height adjuster to make sure it is locked Position the safety belt height adjusters...
  • Page 41: Safety Belt Minder

    Safety Belts Conditions of operation If... Then... The driver's safety belt is not buckled before the ignition switch is The safety belt warning light illuminates 1-2 minutes and the warning turned to the on position... chime sounds 4-8 seconds. The driver's safety belt is buckled while the indicator light is illuminated The safety belt warning light and warning chime turn off.
  • Page 42 Safety Belts If... Then... You and the front seat passenger buckle your safety belts before you The Belt-Minder feature will not activate. switch the ignition on or less than 1-2 minutes elapse after you switch the ignition on... You or the front seat passenger do not buckle your safety belts before The Belt-Minder feature activates, the safety belt warning light illumin- your vehicle reaches at least 6 mph (9.7 km/h) and 1-2 minutes elapse ates and a warning tone sounds for 6 seconds every 25 seconds,...
  • Page 43: Child Restraint And Safety Belt Maintenance

    Safety Belts Deactivating and Activating the Belt-Minder • The ignition is off. CHILD RESTRAINT AND SAFETY Feature • The driver and front passenger safety BELT MAINTENANCE belts are unbuckled. WARNING Inspect the vehicle safety belts and child 1. Switch the ignition on. Do not start the While the system allows you to safety seat systems periodically to make sure vehicle.
  • Page 44 Safety Belts Ford Motor Company recommends that all safety belt assemblies in use in vehicles involved in a collision be replaced. However, if the collision was minor and an authorized dealer finds that the belts do not show damage and continue to operate properly, they do not need to be replaced.
  • Page 45: Personal Safety System

    Personal Safety System The Personal Safety System provides an • Restraint system warning light and improved overall level of frontal crash backup tone. protection to front seat occupants and is • The electrical wiring for the airbags, crash designed to help further reduce the risk of sensors, safety belt pretensioners, front airbag-related injuries.
  • Page 46: Supplementary Restraints System

    Supplementary Restraints System The airbags are a supplemental restraint PRINCIPLE OF OPERATION WARNINGS system and are designed to work with the Airbags can kill or injure a child in a safety belts to help protect the driver and WARNINGS child seat. Never place a rear-facing right front passenger from certain upper child seat in front of an active airbag.
  • Page 47: Driver And Passenger Airbags

    Supplementary Restraints System While the system is designed to help reduce DRIVER AND PASSENGER serious injuries, contact with a deploying AIRBAGS airbag may also cause abrasions or swelling. Temporary hearing loss is also a possibility WARNINGS as a result of the noise associated with a Never place your arm or any objects deploying airbag.
  • Page 48: Front Passenger Sensing System

    Supplementary Restraints System Proper Driver and Front Passenger the chance of injury in a crash event. For Children must always be properly restrained. Seating Adjustment example, if an occupant slouches, lies down, Accident statistics suggest that children are turns sideways, sits forward, leans forward safer when properly restrained in the rear WARNING or sideways, or puts one or both feet up, the...
  • Page 49 Supplementary Restraints System The indicator lamp is located in the center • When the front passenger sensing WARNINGS stack of the instrument panel. system disables (will not inflate) the front Any alteration or modification to the passenger frontal airbag, the passenger front passenger seat may affect the Note: The passenger airbag status indicator airbag status indicator will illuminate the...
  • Page 50 Supplementary Restraints System If a person of adult size is sitting in the front • Have the person sit upright in the seat, • Restart the vehicle and have the person passenger’s seat, but the airbag off indicator centered on the seat cushion, with the remain in this position for about two lamp is lit, it is possible that the person isn’t person’s legs comfortably extended.
  • Page 51: Side Airbags

    Supplementary Restraints System on the floor. Sitting improperly can increase SIDE AIRBAGS WARNINGS the chance of injury in a crash event. For If the side airbag has deployed, the example, if an occupant slouches, lies down, WARNINGS airbag will not function again. The side turns sideways, sits forward, leans forward airbag system (including the seat) must be Do not place objects or mount...
  • Page 52: Driver And Passenger Knee Airbags

    Supplementary Restraints System The design and development of the side Make sure the knee airbags are airbag system included recommended operating properly. See Crash testing procedures that were developed by Sensors and Airbag Indicator a group of automotive safety experts known (page 51).
  • Page 53 Supplementary Restraints System The side curtain airbags will deploy during • Side curtain airbags located above the WARNINGS significant side crashes. The side curtain trim panels over the front and rear side All occupants of the vehicle including airbags are mounted to the roof side-rail windows identified by a label or wording the driver should always wear their sheet metal, behind the headliner, above...
  • Page 54: Crash Sensors And Airbag Indicator

    Supplementary Restraints System The design and development of the side Your vehicle has a collection of crash and • The readiness light will either flash or curtain airbags included recommended occupant sensors which provide information stay lit. testing procedures that were developed by to the restraints control module.
  • Page 55: Airbag Disposal

    Supplementary Restraints System The fact that the safety belt pretensioners or AIRBAG DISPOSAL front airbags did not activate for both front seat occupants in a crash does not mean Contact your authorized dealer as soon as that something is wrong with the system. possible.
  • Page 56: Keys And Remote Controls

    Keys and Remote Controls The typical operating range for your Note: Make sure to lock your vehicle before GENERAL INFORMATION ON transmitter is approximately 33 feet (10 leaving it unattended. RADIO FREQUENCIES meters). Vehicles with the remote start Note: If you are in range, the remote control feature will have a greater range.
  • Page 57: Remote Control

    Keys and Remote Controls REMOTE CONTROL Intelligent Access Key E151796 Slide the release on the back of the remote control and pivot the cover off to access the key blade. E144506 If the central locking function fails to operate, Your intelligent access keys operate the E112203 you can lock the doors individually using the power locks and the remote start system.
  • Page 58 Keys and Remote Controls Intelligent Access Transmitter The remote control uses two coin-type three-volt lithium batteries CR2025 or equivalent. E151795 Note: Your vehicle s backup keys came with a security tag that provides important vehicle E153890 key cut information. Keep the tag in a safe 2.
  • Page 59 Keys and Remote Controls Remote Start 4. Install new batteries with the + facing The remote start system will not work if: each other. • The ignition is on. WARNING Note: Make sure to replace the label • The alarm system is triggered. between the two batteries.
  • Page 60 Keys and Remote Controls Note: If the vehicle has been remote started with an integrated keyhead transmitter, you Status must switch the ignition on before driving Solid green Remote start or your vehicle. With an intelligent access extension successful transmitter, you must press the START/STOP button on the instrument panel once while Solid red Remote stop...
  • Page 61: Replacing A Lost Key Or Remote Control

    Keys and Remote Controls Wait at least five seconds before remote REPLACING A LOST KEY OR starting after a vehicle shutdown. REMOTE CONTROL Turning the Vehicle Off After Remote Replacement keys or remote controls can Starting be purchased from an authorized dealer. Press the button once.
  • Page 62: Mykey

    MyKey Configurable Settings Note: For vehicles equipped with PRINCIPLE OF OPERATION push-button start, when both a MyKey and With an admin key, you can configure certain an admin remote transmitter are present, MyKey allows you to program keys with MyKey settings when you first create a the admin remote transmitter will be restricted driving modes to promote good MyKey and before you recycle the key or...
  • Page 63: Creating A Mykey

    MyKey Programming/Changing Configurable • Various vehicle speed minders can be 1. Insert the key you want to program into the set. Once you select a speed, it will be ignition. If your vehicle is equipped with a Settings shown in the display, followed by an push-button start, place the intelligent access Use the information display to access your audible tone when the preselected...
  • Page 64 MyKey Switch the ignition on using an admin key or fob. To clear all MyKeys of all MyKey settings, press the left arrow button to access the main menu and scroll to: Message Action and Description Settings Press the OK button. MyKey Press the OK button.
  • Page 65: Checking Mykey System Status

    MyKey You can find information on programmed CHECKING MYKEY SYSTEM MyKey(s) using the information display STATUS control on the steering wheel. See Information Displays (page 109). To find information on a programed MyKey(s), press the left arrow button to access the main menu and scroll to: Message Description Settings...
  • Page 66: Using Mykey With Remote Start Systems

    MyKey Ford-approved, aftermarket remote start USING MYKEY WITH REMOTE systems. If you choose to install a remote START SYSTEMS start system, see an authorized dealer for a Ford-approved remote start system. MyKey is not compatible with non MYKEY TROUBLESHOOTING Condition Potential Causes I cannot create a MyKey.
  • Page 67 MyKey Condition Potential Causes I lost a key. Program a spare key. See Passive Anti-Theft System (page 75). MyKey distances do not accumulate. • The MyKey user is not using the MyKey. • An admin key holder cleared the MyKeys and created new MyKeys. •...
  • Page 68: Locks

    Locks Remote Control Door Lock Indicator LOCKING AND UNLOCKING An LED on each door window trim will light You can use the remote control at any time. You can use the power door lock control or when you lock the door. It will remain lit for The luggage compartment release button the remote control to lock and unlock your up to 10 minutes after you switch off the...
  • Page 69: Activating Intelligent Access

    Locks unlock mode unlocks all doors with one Opening the Luggage Compartment press of the unlock button. The unlocking Press twice within three seconds mode applies to the remote control, keyless to open the luggage compartment. entry keypad and intelligent access. You can E138630 also change the mode in the information Make sure to close and latch the luggage...
  • Page 70: Autolock Feature

    Locks Auto Relock At the Luggage Compartment When you electronically lock your vehicle (with any door open, vehicle in park and If you press the unlock button on the remote ignition off), your vehicle will search for an control and do not open a door within 45 intelligent access key in the passenger seconds, your vehicle will lock and the alarm compartment after you close the last door.
  • Page 71: Illuminated Entry

    Locks Illuminated Entry Battery Saver Autounlock Feature The autounlock feature will unlock all the The interior lamps and select exterior lamps If you leave the courtesy lamps, dome lamps doors when: will illuminate when you unlock the doors or headlamps on, the battery saver will shut with the remote entry system.
  • Page 72 Locks From Outside Your Vehicle If the decklid reverses or starts to close after WARNINGS an open request, you will hear a fast Keep keys out of the reach of children. continuous chime. This indicates excessive Do not allow children to operate the load on the decklid or a possible torsion bar power decklid, or to play near to an open or failure.
  • Page 73: Keyless Entry

    Locks From Outside Your Vehicle Obstacle Detection 1. Disconnect the battery for 20 seconds then reconnect the battery. The decklid will reverse to full open if it 2. Manually close and fully latch the decklid. detects an obstacle while closing. Three chimes will sound as the decklid begins to 3.
  • Page 74 Locks You can operate the keypad with the • press 7·8 to save personal code 4 factory-set 5-digit entry code. The code is • press 9·0 to save personal code 5. located on the owner’s wallet card in the You may also program a personal entry code glove box and is available from an authorized through the MyLincoln Touch system.
  • Page 75 Locks Erasing a Personal Code Unlocking and Locking the Doors Displaying the Factory Set Code 1. Enter the factory-set 5-digit code. Note: You will need to have two To Unlock the Driver Door programmed intelligent access keys for this 2. Press and release 1·2 on the keypad Enter the factory-set 5-digit code or your procedure.
  • Page 76: Interior Luggage Compartment Release

    Locks 4. Insert the second programmed key into WARNINGS the backup slot, then press the Do not leave children or animals START/STOP button. unattended in the vehicle. On hot days, the temperature in the trunk or vehicle The factory-set code will appear in the interior can rise very quickly.
  • Page 77 Locks The handle is located inside the luggage compartment either on the luggage compartment door (lid) or near the tail lamps. It is composed of a material that will glow for hours in darkness following brief exposure to ambient light. Pull the handle and push up on the luggage compartment door (lid) to open from within the luggage compartment.
  • Page 78: Security

    Security SecuriLock The intelligent access key functions as a PASSIVE ANTI-THEFT SYSTEM programmed key that operates the driver The system helps prevent your vehicle from door lock and activates the intelligent access Note: The system is not compatible with starting unless you use a coded key with push button start system, as well as a non-Ford aftermarket remote start systems.
  • Page 79: Anti-Theft Alarm

    Security You must have two previously programmed 7. Place the unprogrammed intelligent intelligent access keys inside your vehicle access key in the backup slot and press and the new unprogrammed intelligent the push button ignition switch. access keys readily accessible. See an Programming is now complete.
  • Page 80 Security Arming the Alarm The alarm is ready to arm when there is not a key in your vehicle. Electronically lock your vehicle to arm the alarm. Disarming the Alarm Disarm the alarm by any of the following actions: • Unlock the doors or luggage compartment with the remote control or keyless entry keypad.
  • Page 81: Steering Wheel

    Steering Wheel ADJUSTING THE STEERING WHEEL WARNING Do not adjust the steering wheel when your vehicle is moving. Note: Make sure that you are sitting in the correct position. See Sitting in the Correct Position (page 144). E157084 3. Lock the steering column. Power Tilt and Telescope Steering Column (If Equipped)
  • Page 82: Audio Control

    Steering Wheel The steering column sets a stopping position Easy Entry and Exit Feature just short of the end of the column position When you switch the ignition off, the steering to prevent damage to the steering column. column will move to the full up position to A new stopping position sets if the steering allow extra room to exit your vehicle.
  • Page 83: Voice Control

    Steering Wheel Press and hold the seek button to: See Cruise Control (page 211). CRUISE CONTROL • tune the radio to the next station up or Type 1 down the frequency band INFORMATION DISPLAY CONTROL • seek through a track. VOICE CONTROL (If Equipped) E145981...
  • Page 84: Heated Steering Wheel

    Steering Wheel Use this control to access some of the MyLincoln Touch features in the information display. Navigate through the screen and press OK to select. See MyLincoln Touch (page 359). HEATED STEERING WHEEL (If Equipped) See MyLincoln Touch (page 359). MKZ Hybrid (), enUSA...
  • Page 85: Wipers And Washers

    Wipers and Washers Intermittent Wipe WINDSHIELD WIPERS Note: Fully defrost the windshield before you switch the windshield wipers on. Note: Make sure you switch the windshield wipers off before entering a car wash. Note: Clean the windshield and wiper blades if they begin to leave streaks or smears.
  • Page 86: Autowipers

    Wipers and Washers In these conditions, you can do the following The autowipers feature uses a rain sensor. AUTOWIPERS (If Equipped) to help keep your windshield clear: You will find it in the area around the interior mirror. The rain sensor monitors the amount •...
  • Page 87: Windshield Washers

    Wipers and Washers Note: When you set the wiper system to intermittent wipe and the autowiper system is on, the autowiper sensitivity setting adjusts the wiper speed according to the moisture on the windshield only. Use the wiper lever to wipe the windshield on-demand. Keep the outside of the windshield clean.
  • Page 88: Lighting

    Lighting High Beams Headlamp Flasher LIGHTING CONTROL E162679 E162680 E142449 Push the lever forward to switch the high Pull the lever toward you slightly and release beams on. it to flash the headlamps. Parking lamps, instrument panel Push the lever forward again or pull the lever lamps, license plate lamps and tail toward you to switch the high beams off.
  • Page 89: Instrument Lighting Dimmer

    Lighting The headlamps remain on for a period of Note: If you switch autolamps and time after you switch the ignition off. Use the autowipers on, the headlamps will information display controls to adjust the automatically turn on when the windshield period of time that the headlamps remain wipers continuously operate.
  • Page 90: Headlamp Exit Delay

    Lighting HEADLAMP EXIT DELAY DAYTIME RUNNING LAMPS Equipped) After you switch the ignition off, you can switch the headlamps on by pulling the WARNING direction indicator lever toward you. You will hear a short tone. The headlamps will switch The daytime running lamps system off automatically after three minutes with any does not activate the rear lamps and door open or 30 seconds after the last door...
  • Page 91: Automatic High Beam Control

    Lighting 3. The lighting control is in the off, parking When switched off in the information display, Note: If the system detects a blockage, for lamp or autolamps positions. the daytime running lamps are off in all example bird droppings, bug splatter, snow lighting control switch positions.
  • Page 92: Adaptive Headlamps

    Lighting Once the system is active, the high beams When the automatic control has activated will switch on if: the high beams, pushing or pulling the stalk will provide a temporary override to low • the ambient light level is low enough beam.
  • Page 93: Direction Indicators

    Lighting DIRECTION INDICATORS E142451 Note: There is a delay of two to five seconds before the system will operate when the E162681 vehicle is driven. Push the lever up or down to use the Note: The system is only active at speeds direction indicators.
  • Page 94 Lighting Rear Interior Lamp • You open any door. • You press a remote control button. • You press switch A on the front interior lamp. Front Interior Lamp Note: The front interior lamp switches are on the overhead console. The exact location of each switch on the overhead console depends upon which roof, sunroof, and E167127...
  • Page 95 Lighting Rear Interior Lamp (If Equipped) E182517 Left-hand side map lamp. Right-hand side map lamp. You can switch the lamps on individually by pressing the buttons. MKZ Hybrid (), enUSA...
  • Page 96: Windows And Mirrors

    Windows and Mirrors Bounce-Back POWER WINDOWS The window will stop automatically while WARNINGS closing. It will reverse some distance if there Do not leave children unattended in is an obstacle in the way. your vehicle and do not let them play Overriding the Bounce-Back Feature with the power windows.
  • Page 97: Global Opening And Closing

    Windows and Mirrors Window Lock Note: You can enable or disable this feature To close the windows and moonroof, press in the information display or see an and hold the remote control lock button. authorized dealer. See (page 109). Release the button once movement starts. Press the lock or unlock button to stop Note: To operate this feature, accessory movement.
  • Page 98: Memory Mirrors

    Windows and Mirrors Fold-Away Exterior Mirrors Note: Once you press the control, you cannot stop the mirrors midway through their Push the mirror toward the door window movement. Wait until the mirrors stop moving glass. Make sure that you fully engage the and press the control again.
  • Page 99: Interior Mirror

    Windows and Mirrors Integrated Blind Spot Mirrors The image of the approaching vehicle is (If Equipped) small and near the inboard edge of the main WARNING mirror when it is at a distance. The image becomes larger and begins to move Objects in the blind spot mirror are outboard across the main mirror as the closer than they appear.
  • Page 100: Sun Visors

    Windows and Mirrors Illuminated Vanity Mirror You can adjust the interior mirror to your SUN VISORS preference. Some mirrors also have a second pivot point. This lets you move the mirror head up or down and from side to side. Auto-Dimming Mirror Note: Do not block the sensors on the front and back of the mirror.
  • Page 101: Moonroof

    Windows and Mirrors Opening and Closing the Moonroof WARNINGS When closing the moonroof, you should verify that it is free of obstructions and make sure that children and pets are not in the proximity of the roof opening. E145986 The moonroof controls are located on the The control is in the overhead console.
  • Page 102 Windows and Mirrors Sunshade open. Press and release to open the sunshade. The sunshade opens automatically with the moonroof. You can also open the sunshade with the moonroof closed. Note: The sunshade stops short of its fully opened position for the comfort of rear passengers. To open the sunshade fully, press the control again.
  • Page 103: Instrument Cluster

    Instrument Cluster GAUGES E151261 MKZ Hybrid (), enUSA...
  • Page 104 Instrument Cluster Left Information Display Speedometer Right Information Display This feature can be switched on or off in the Charge Assist Left Information Display information displays settings menu. See The up and down arrows provide information General Information (page 109). Odometer about the energy going into and out of the Fuel Gauge...
  • Page 105 Instrument Cluster Low Fuel Reminder • It may take a short time for the needle to • The fuel amount dispensed into the tank reach F after leaving the gas station. This is a little less or more than the gauge A low fuel reminder triggers when the fuel is normal and depends upon the slope indicated.
  • Page 106: Warning Lamps And Indicators

    Instrument Cluster Trip Summary Phone WARNING LAMPS AND INDICATORS Trip Summary displays upon shutting off your See General Information (page 359). vehicle. The information is cumulative over Navigation or Compass The following warning lamps and indicators the last trip. A new trip begins each time your will alert you to a vehicle condition that may start your vehicle (when the Ready to Drive See General Information (page 359).
  • Page 107: Direction Indicator

    Instrument Cluster Blind Spot Monitor Engaged (green light): Lights when the WARNING (If Equipped) adaptive cruise control system engages. Driving your vehicle with the warning Lights when you switch this feature Turns off when the speed control system lamp on is dangerous. A significant off or with a blind spot message.
  • Page 108: High Beam

    Instrument Cluster Door Ajar Heads Up Display Note: Do not resume your trip if it lights, even (If Equipped) if the oil level is correct. Have an authorized Lights when the ignition is on and A red beam of lights appears on dealer check the system immediately.
  • Page 109: Powertrain Fault

    Instrument Cluster Low Fuel Level Parking Lamps Ready to Drive Lights when the fuel level is low or Lights when you switch on the Lights when you switch on your the fuel tank is nearly empty. parking lamps. vehicle and it is ready to drive. A E144692 Refuel as soon as possible.
  • Page 110: Audible Warnings And Indicators

    Instrument Cluster Stability Control Off Note: If your engine is misfiring, excessive AUDIBLE WARNINGS AND exhaust temperatures could damage the INDICATORS Lights when you switch the system catalytic converter or other vehicle off. It will go out when you switch components.
  • Page 111 Instrument Cluster Parking Brake On Warning Chime Sounds when you have left the parking brake on and drive your vehicle. If the warning chime remains on after you have released the parking brake, have the system checked by an authorized dealer immediately. MKZ Hybrid (), enUSA...
  • Page 112: Information Displays

    Information Displays Left Information Display Controls Main menu GENERAL INFORMATION From the main menu bar on the left side of WARNING the information display, you can choose from the following categories: Driving while distracted can result in loss of vehicle control, crash and injury. Display/Trip We strongly recommend that you use E144639...
  • Page 113 Information Displays Note: The cluster will remember the menu level 2 state when the individual key state is changed from the RUN position to the OFF position. Display/Trip Menu level 2 Menu level 3 Menu level 4 Menu level 5 Engage Help —...
  • Page 114 Information Displays Display/Trip Trip 1 Fuel History Trip 2 Coach Fuel History Average Speed Coach Blank Blank — Help — — Trip 1 & 2: Trip Data + Battery Gauge Help — — + Fuel Gauge Note: Hold OK to reset average fuel •...
  • Page 115 Information Displays • When power demand surpasses the Unique content available in MyView: • Tach rpm x 1000 — When the gasoline amber indicator, this level of demand and engine is running, the tachometer gauge • Accessory Power— Indicates electrical associated fuel economy displays in displays the engine speed in revolutions power demands from your vehicle’s...
  • Page 116 Information Displays Information Warnings Tutorial Displays a number of different system tutorials. Use the up or down arrows to scroll through the tutorials. Then press OK to view. Driver Alert Displays the associated driver alert graphic. MyKey MyKeys (Number of MyKeys programmed) MyKey Miles (km) (Distance traveled using a programmed MyKey) Admin Keys (Number of admin keys) System Check...
  • Page 117 Information Displays Settings Menu level 2 Menu level 3 Menu level 4 Menu level 5 Menu level 6 Driver Assist Traction Ctrl On or Off — Drive Control Sport, Normal or Comfort — Blindspot On or Off — Pre-Collision Alert Sensitivity High, Normal or Low Active Braking On or Off...
  • Page 118 Information Displays Settings Vehicle Auto Engine Off On or Off — Easy Entry / Exit On or Off — Lighting Adaptive Hdlamps Traffic Set Up Right or Left Hand Traffic Auto Highbeam On or Off Daytime Lights On or Off Autolamp Delay Select time interval Locks...
  • Page 119 Information Displays Settings Rear Defrost Auto or Off Driver Seat Auto or Off Passenger Seat Auto or Off Duration 5, 10 or 15 minutes Quiet Start On or Off System Enable or Disable Switch Inhibit On or Off Tire Mobility Kit Select number of years Windows Remote Open...
  • Page 120 Information Displays Settings Speed Minder Choose desired speed or off Volume Limiter On or Off Do Not Disturb On or Off Clear MyKeys Hold OK to Clear All MyKeys Display Language Select the desired language - Hold OK to Set Units Distance Miles &...
  • Page 121 Information Displays Right Information Display Controls • Press the up and down arrow buttons to Entertainment scroll through and highlight the options See General Information (page 359). within a menu. • Press the right arrow button to enter a Phone sub-menu.
  • Page 122 Information Displays Fuel Economy Fuel History Duration 5, 10 or 30 minutes — (Instantaneous Fuel Economy + Fuel Help — — Economy History + Avg Fuel Economy) Coach Help — — This feature can be reset in the information Note: Hold OK to reset average fuel Efficiency Leaves displays settings menu under Driving History.
  • Page 123: Information Messages

    Information Displays Note: Fuel economy is not always a measure Note: Average fuel economy cannot be reset of appropriate driving behavior. For example, in MyView. when driving uphill and maintaining an Instantaneous Fuel Economy appropriate speed, your instant fuel economy may not be good (losing leaves) If your instantaneous fuel economy is greater but the Coach may show a blue bar for than the maximum value displayed, a + sign...
  • Page 124 Information Displays Active Park Message Action Active Park Fault Displayed when the system needs service. Contact your authorized dealer as soon as possible. Adaptive Cruise Control Message Action Adaptive Cruise Malfunction Displayed when a radar malfunction is preventing the ACC from engaging. See Using Adaptive Cruise Control (page 212).
  • Page 125 Information Displays Message Action Adaptive Cruise - Driver Resume Control Displayed when the adaptive cruise has reinstated controls to the driver. Adaptive Cruise Speed Too Low to Displays when the vehicle speed is too slow to activate the adaptive cruise. Activate Adaptive Cruise Shift Down Displays when the vehicle speed is getting too low for adaptive cruise.
  • Page 126: Automatic Engine Shutdown

    Information Displays Alarm Message Action Vehicle Alarm to Stop Alarm, Start Vehicle Displays when the alarm has been triggered due to unauthorized entry. See Anti-Theft Alarm (page 76). Automatic Engine Shutdown Message Action Engine Shuts Off in XX Seconds Displays when the engine is getting ready to shut off. Engine Shut Off for Fuel Economy Displays when the engine has shut off to help increase fuel economy.
  • Page 127 Information Displays Battery and Charging System (12 volt) Message Action Check Charging System Displayed when the charging system needs servicing. If the warning stays on or continues to come on, contact your authorized dealer as soon as possible. Low Battery Features Temporarily Turned Displayed when the battery management system detects an extended low-voltage condition.
  • Page 128 Information Displays Blind Spot Information and Cross Traffic Alert System Message Action Blindspot System Fault Displayed when a fault with the system has occurred. Contact your authorized dealer as soon as possible. Blindspot Not Available Sensor Blocked Displayed when the system sensors are blocked. Contact your authorized dealer as soon as See Manual possible.
  • Page 129: Driver Alert

    Information Displays Message Action Switches Inhibited Security Mode Displays when the door switches have been disabled. Child Lock Malfunction Service Required Displays when there is a system malfunction with the child locks. Contact your authorized dealer as soon as possible. Factory Keypad Code XXXXX Displays the factory keypad code after the keypad has been reset.
  • Page 130 Information Displays Hill Start Assist Message Action Hill Start Assist Not Available Displays when hill start assist is not available. Contact your authorized dealer. See Hill Start Assist (page 194). Keys and Intelligent Access Message Action Press Brake to START Displayed as a reminder to press the brake while starting the vehicle.
  • Page 131 Information Displays Message Action Max Number of Keys Learned Displayed during spare key programming when the maximum number of keys have been programmed. Not Enough Keys Learned Displayed during spare key programming when not enough keys have been programmed. Key Battery Low Replace Soon Displays when the key battery is low.
  • Page 132 Information Displays Maintenance Message Action LOW Engine Oil Pressure Stop the vehicle as soon as safely possible, turn off the engine. Check the oil level. If the warning stays on or continues to come on with your engine running, contact your authorized dealer as soon as possible.
  • Page 133 Information Displays Message Action Service Tire Mobility Kit Displayed when the kit needs service. See your authorized dealer. Transport / Factory Mode Displays to indicate that the vehicle is still in Transport or Factory mode. This may not allow some features to operate properly.
  • Page 134 Information Displays Message Action Traction Control On - MyKey Setting Displays when a MyKey is in use and Traction control is activated. MyKey Park Aid Cannot Be Deactivated Displays when a MyKey is in use and park aid is activated. Lane Keeping Alert On MyKey Setting Displayed when the lane keeping aid is on per MyKey settings.
  • Page 135 Information Displays Park Brake Message Action Park Brake Engaged Displays when the parking brake is set, the engine is running and the vehicle is driven more than 3 mph (5 km/h). If the warning stays on after the parking brake is released, contact your authorized dealer.
  • Page 136: Power Steering

    Information Displays Power Steering Message Action Steering Fault Service Now The power steering system has detected a condition that requires service. See your authorized dealer. Steering Loss Stop Safely The power steering system is not working. Stop the vehicle a safe place. Contact your authorized dealer.
  • Page 137: Starting System

    Information Displays Remote Start Message Action To Drive: Turn Key to On Displays as a reminder to turn the key on to drive the vehicle after a remote start. To Drive: Press Brake and Gear Shift Displays as a reminder to apply the brake and the gear shift button to drive the vehicle after a Button remote start.
  • Page 138 Information Displays Tire Pressure Monitoring System Message Action LOW Tire Pressure Displays when one or more tires on your vehicle have low tire pressure. See Tire Pressure Monitoring System (page 339). Tire Pressure Monitor Fault Displays when the tire pressure monitoring system is malfunctioning. If the warning stays on or continues to come on, contact your authorized dealer.
  • Page 139 Information Displays Transmission Message Action Transmission Malfunction Service Now See your authorized dealer. Transmission Overheating Stop Safely The transmission is overheating and needs to cool. Stop in a safe place as soon as it’s possible. Transmission Overtemperature Stop Safely The transmission has overheated and needs to cool. Stop in a safe place as soon as it’s possible. Transmission Service Required See your authorized dealer.
  • Page 140 Information Displays Message Action Press Brake Pedal Displays to request the operator to apply the brake as needed by the transmission. Depress Brake to Shift from Park Displays when the brake pedal needs to be depressed to enable the transmission to shift from park.
  • Page 141 Information Displays Message Action SHIFT SYS FAULT Neutral Unavailable See your authorized dealer. Service Required SHIFT SYS FAULT Low Unavailable Service See your authorized dealer. Required Neutral Tow Engaged Turn Ignition Off for Displays when neutral tow is active and the ignition needs to be turned off. See Towing the Towing Vehicle on Four Wheels (page 247).
  • Page 142: Climate Control

    Climate Control Note: You can switch temperature units AUTOMATIC CLIMATE CONTROL between Fahrenheit and Celsius. See Settings (page 372). E146320 Driver temperature controls: Press + or - to increase or decrease the air temperature for the driver side of the vehicle. This control also adjusts the passenger side temperature when not in dual zone mode.
  • Page 143 Climate Control Power: Press the button to turn the system on and off. Switching off the climate control system prevents outside air from entering the vehicle. Recirculated air: Press the button to switch between outside air and recirculated air. When you select recirculated air, the air currently in the passenger compartment recirculates.
  • Page 144: Hints On Controlling The Interior Climate

    Climate Control Automatic Climate Control 2. Adjust the temperature control to the HINTS ON CONTROLLING THE desired setting. INTERIOR CLIMATE Note: Adjusting the settings when your vehicle interior is extremely hot or cold is not Recommended Settings for Heating General Hints necessary.
  • Page 145: Heated Windows And Mirrors

    Climate Control 2. Adjust the temperature control to the Do not use razor blades or other sharp The particulate filtration system reduces the desired setting. Use 72°F (22°C) as a objects to clean or remove decals from the concentration of airborne particles such as starting point, then adjust the setting as inside of the heated rear window.
  • Page 146: Automatic Settings

    Climate Control Automatic Settings REMOTE START In hot weather, the system is set to 72°F The remote start feature allows you to (22°C). The cooled seats are set to high (if pre-condition the interior of your vehicle. The available, and selected to AUTO in the climate control system works to achieve information display).
  • Page 147: Sitting In The Correct Position

    Seats • Keep sufficient distance between SITTING IN THE CORRECT yourself and the steering wheel. We POSITION recommend a minimum of 10 in (25 cm) between your breastbone and the airbag WARNINGS cover. Sitting improperly, out of position or • Hold the steering wheel with your arms with the seatback reclined too far can slightly bent.
  • Page 148 Seats Front seat head restraint Rear center head restraint WARNINGS The adjustable head restraint is a safety device. Whenever possible, it should be installed and properly adjusted when the seat is occupied. Failure to adjust the head restraint properly could reduce its effectiveness during certain impacts.
  • Page 149: Power Seats

    Seats Tilting Head Restraints Lowering the Head Restraint 2. Pivot the head restraint forward toward your head to the desired position. 1. Press and hold button C. The front head restraints have a tilting After the head restraint reaches the feature for extra comfort.
  • Page 150 Seats E144632 MKZ Hybrid (), enUSA...
  • Page 151 Seats Power Lumbar Multi-Contour Front Seats With Active Motion (If Equipped) Note: The massage system will turn off after 20 minutes. Note: The engine must be running or the vehicle must be in accessory mode to activate the seats. Note: Allow a few seconds for any selection to activate.
  • Page 152: Memory Function

    Seats The massage feature will default to an 1. Press the Menu Settings icon, then Vehicle. Choose Multi-Contour Seats. alternating massage mode with back massage intensity adjustment. The lumbar 2. Choose the desired seat to adjust. and bolster feature will default to the middle 3.
  • Page 153: Rear Seats

    Seats Recalling a PreSet Position Note: Pressing any active memory feature Note: If more than one linked remote control control - power seat, mirror (or steering or IA key is in range, the memory function Press and release the preset button column switch) (or any memory button) moves to the settings of the first key to associated with your desired driving position.
  • Page 154: Heated Seats

    Seats HEATED SEATS Front Seats WARNING People who are unable to feel pain to their skin because of advanced age, chronic illness, diabetes, spinal cord injury, medication, alcohol use, exhaustion or other physical conditions, must exercise care when using the heated seat. The heated seat may cause burns even at low temperatures, especially if used for long periods of time.
  • Page 155 Seats Rear Seats Do not do the following: Do not do the following: (If Equipped) • Place heavy objects on the seat. • Place heavy objects on the seat. WARNING • Operate the heated seat if water or any • Operate the seat heater if water or any Persons who are unable to feel pain to other liquid spills on the seat.
  • Page 156: Climate Controlled Seats

    Seats The heated seat module resets at every Do not do the following: WARNING ignition run cycle. While the ignition is on, • Place heavy objects on the seat. People who are unable to feel pain to press the high or low heated seat switch to •...
  • Page 157: Rear Seat Armrest

    Seats REAR SEAT ARMREST E146309 To operate the cooled seats: Press the cooled seat symbol to cycle through the various cooling settings and off. More indicator lights indicate cooler settings. E144635 If the engine falls below 350 RPM while the Fold the armrest down to use the armrest cooled seats are on, the feature will turn itself and cupholder.
  • Page 158: Universal Garage Door Opener

    Universal Garage Door Opener HomeLink Wireless Control System Note: We recommend that upon the sale or The system includes two primary features, a lease termination of your vehicle, you erase garage door opener and a platform for Equipped) the programmed function buttons for security remote activation of devices within the home.
  • Page 159 Universal Garage Door Opener 4. Press and hold the HomeLink button you programmed for five seconds, then release. You may need to do this twice to activate the door. If your garage door does not operate, watch the HomeLink indicator light. If the indicator light stays on, the E142659 E142658...
  • Page 160 Universal Garage Door Opener 2. The indicator light will begin to flash after 20 seconds. Without releasing the button, follow Step 1 in the Programming section. For questions or comments, contact HomeLink at www.homelink.com or 1-800-355-3515. E142658 Programming to a Genie Intellicode 2 3.
  • Page 161 Universal Garage Door Opener 4. Press and hold both the programmed Programming HomeLink to the Genie Genie button on the hand-held Intellicode Garage Door Opener Motor transmitter and the button you want to Note: You may need a ladder to access the program.
  • Page 162 Universal Garage Door Opener 4. Press and release the Genie Intellicode FCC and RSS-210 Industry Canada 2 hand-held transmitter’s previously Compliance programmed button. Both indicator lights This device complies with Part 15 of the FCC on the garage door opener motor unit Rules and with RSS-210 of Industry Canada.
  • Page 163: Auxiliary Power Points

    Auxiliary Power Points 12 Volt DC Power Point 110 Volt AC Power Point Note: Improper use of the power point can (If Equipped) cause damage not covered by your WARNING warranty. WARNING Do not plug optional electrical Note: Always keep the power point caps Do not keep electrical devices plugged accessories into the cigar lighter closed when not in use.
  • Page 164 Auxiliary Power Points You can use the power point for powering Do not use the power point for certain electrical devices that require up to 150 electric devices, including: watts. It is on the rear of the center console. • Cathode ray tube type televisions.
  • Page 165: Storage Compartments

    Storage Compartments CENTER CONSOLE Storage compartment with auxiliary power point and media hub Stow items in the cupholder carefully as Auxiliary power point, 110 volt AC items may become loose during hard power point braking, acceleration or collisions, including hot drinks which may spill. OVERHEAD CONSOLE Available console features include: E146582...
  • Page 166: Starting And Stopping The Engine

    Starting and Stopping the Engine Ignition Modes If you disconnect the battery, your vehicle GENERAL INFORMATION may exhibit some unusual driving characteristics for approximately 5 miles (8 WARNINGS kilometers) after you reconnect it. This is Extended idling at high engine speeds because the engine management system can produce very high temperatures must realign itself with the engine.
  • Page 167: Starting A Gasoline Engine

    Starting and Stopping the Engine The keyless starting system has three Before starting the vehicle, check the STARTING A GASOLINE ENGINE modes: following: When the engine starts for the first time on • Off: Turns the ignition off. • Make sure all occupants have fastened your drive, the idle speed increases, this their safety belts.
  • Page 168 Starting and Stopping the Engine Within 20 seconds of switching the vehicle Automatic Shutdown Override off, press the brake pedal and press the Note: You cannot permanently switch off the button. After 20 seconds have expired, you automatic shutdown feature. When you can no longer restart the vehicle without the switch it off temporarily, it turns on at the key present inside your vehicle.
  • Page 169: Engine Block Heater

    Starting and Stopping the Engine Switching Off the Vehicle When It Is Switching Off the Vehicle When It Is Guarding Against Exhaust Fumes Stationary Moving WARNING 1. Put the transmission in position P. WARNING If you smell exhaust fumes inside your 2.
  • Page 170 Starting and Stopping the Engine We recommend that you do the following for • Check for heat anywhere in the electrical WARNINGS a safe and correct operation: hookup once the system has been Do not use your heater with operating for approximately 30 minutes. •...
  • Page 171: Unique Driving Characteristics

    Unique Driving Characteristics the engine is running or not, to indicate the • Very high or low outside temperature (to HYBRID ELECTRIC VEHICLE vehicle is capable of movement (using its provide system cooling or heating). electric motor, engine, or both). Typically, the This hybrid vehicle combines electric and •...
  • Page 172 Unique Driving Characteristics Low Gear: Low gear (L) is designed to mimic Engine: The engine speed in your hybrid is During certain events (such as vehicle the enhanced engine braking available in not directly tied to your vehicle speed. Your servicing) your low voltage 12-volt battery non-hybrid vehicles.
  • Page 173 Unique Driving Characteristics • Keep the tires properly inflated and only • Observe posted speed limits. Note: Frequent destinations are learned by use the recommended size. your vehicle after two to four weeks of use. • Perform all scheduled maintenance. You can clear these destinations with a •...
  • Page 174 Unique Driving Characteristics Frequently asked questions Question Answer What are the series of clicks from the cargo area when I first turn the The high voltage battery is electrically isolated from the rest of the key in the ignition? vehicle when the key is off. When you turn the key to on, high voltage contactors inside the battery are closed to make the electricity avail- able to the motor/generator and enable the vehicle to drive.
  • Page 175 Unique Driving Characteristics Question Answer Why does my engine rev up so high sometimes when I accelerate? Your vehicle's engine and transmission are designed to deliver the power you need at the most efficient engine speed. This may be higher than expected during heavy accelerations, and may fluctuate during steady state driving.
  • Page 176 Unique Driving Characteristics Question Answer How long will my high voltage battery last? Does it need maintenance? The high voltage battery system is designed to last the life of the vehicle and requires no maintenance. Can you charge the battery with a plug into an A/C outlet? There are no provisions for charging the high voltage battery from a power supply external to the vehicle.
  • Page 177: Fuel And Refueling

    Fuel and Refueling • Avoid inhaling fuel vapors. Inhaling too SAFETY PRECAUTIONS WARNINGS much fuel vapor of any kind can lead to When refueling always shut the engine eye and respiratory tract irritation. In WARNINGS off and never allow sparks or open severe cases, excessive or prolonged flames near the filler neck.
  • Page 178: Octane Recommendations

    Fuel and Refueling Choosing the Right Fuel Octane Recommendations • Fuels can also be harmful if absorbed through the skin. If fuel is splashed on Note: Use of any fuel other than those Regular unleaded gasoline with a pump the skin, clothing or both, promptly recommended may cause powertrain (R+M)/2 octane rating of 87 is recommended.
  • Page 179 Fuel and Refueling Refilling With a Portable Fuel Container • To start the vehicle with a keyless Note: Do not use aftermarket funnels; they ignition, just start the engine. Crank time will not work with the capless fuel system WARNINGS will be longer than usual.
  • Page 180: Refueling

    Fuel and Refueling The funnel is located in the rear of the WARNINGS vehicle, inside the load compartment, Switch off your engine when you are underneath the load floor carpet and is refueling. accessible from the trunk. Do not smoke if you are near fuel or 1.
  • Page 181 Fuel and Refueling • Keep the fuel pump nozzle in contact 3. Slowly insert the fuel filler nozzle fully into with the fuel container while filling. the fuel system to open both doors. Leave the nozzle fully inserted until you •...
  • Page 182: Fuel Consumption

    Fuel and Refueling Note: A fuel spillage concern may occur if If this action corrects the problem, the Empty reserve is the amount of fuel overfilling the fuel tank. Do not overfill the message may not reset immediately. It may remaining in the tank after the fuel gauge tank to the point that the fuel is able to take several driving cycles for the message...
  • Page 183: Emission Control System

    Fuel and Refueling Calculating Fuel Economy Keep a record for at least one month and Your vehicle is equipped with various record the type of driving (city or highway). emission control components and a catalytic Do not measure fuel economy during the This provides an accurate estimate of the converter that will enable your vehicle to first 1000 miles (1600 kilometers) of driving...
  • Page 184: On-Board Diagnostics (Obd-Ii)

    Fuel and Refueling On-Board Diagnostics (OBD-II) Illumination of the service engine soon You can correct these temporary indicator, charging system warning light or malfunctions by filling the fuel tank with good Your vehicle is equipped with an on-board the temperature warning light, fluid leaks, quality fuel, properly closing the fuel fill inlet diagnostics system (OBD-II) that monitors the strange odors, smoke or loss of engine...
  • Page 185 Fuel and Refueling Readiness for Inspection/Maintenance ignition key to the on position for 15 seconds (I/M) Testing without cranking the engine. If the service engine soon indicator blinks eight times, it Some state/provincial and local governments means that the vehicle is not ready for I/M may have Inspection/Maintenance (I/M) testing;...
  • Page 186: High Voltage Battery

    High Voltage Battery To disable the battery and stop all high GENERAL INFORMATION voltage electric activity in the vehicle, you can access the high voltage disconnect WARNING circuit. To do this, you must unplug the circuit This battery pack should only be from the circuit port connected to the battery.
  • Page 187: High Voltage Battery Cut-Off Switch

    High Voltage Battery 6. Reverse this procedure to reinstall the high-voltage service disconnect and the outer lever to the service disconnect. Reactivating the High Voltage Battery Note: If you have manually disconnected your high voltage shut off circuit, you need to reconnect the circuit before you can reactivate it.
  • Page 188 High Voltage Battery 3. If your vehicle is not powered after this sequence, repeat steps 1 and 2 up to two more times. For vehicles equipped with a push button start system: 1. Press the START/STOP button to turn ignition off. 2.
  • Page 189: Transmission

    Transmission Understanding the Positions of your AUTOMATIC TRANSMISSION Electronic Transmission WARNINGS Note: Always come to a complete stop Always set the parking brake fully and before putting your vehicle into and out of make sure your vehicle is in park (P). park (P).
  • Page 190 Transmission Note: If the driver attempts to leave the When you turn the ignition off, your vehicle Note: If you have waited an extended period vehicle while it is in gear, the vehicle will will automatically shift into park (P). If you turn of time, (2-15 minutes) before starting your automatically shift into park (P).
  • Page 191 Transmission Exiting Stay in Neutral mode Grade assist: Stay in Neutral mode To disable Stay in Neutral mode put your • Provides additional grade braking with a Stay in Neutral mode allows your vehicle to vehicle in another gear. See the Putting the combination of engine motoring and stay in neutral when you exit your vehicle.
  • Page 192 Transmission Brake-Shift Interlock Override Use the brake-shift interlock override Note: Make sure that you correctly identify procedure to put your vehicle in gear in the the access hole as not to damage the media WARNINGS event of an electrical malfunction or if your hub.
  • Page 193 Transmission If your vehicle gets stuck in mud or snow, you may be able to rock it out by shifting between forward and reverse gears, stopping between shifts in a steady pattern. Press lightly on the accelerator in each gear. MKZ Hybrid (), enUSA...
  • Page 194: Brakes

    Brakes Brake Over Accelerator This lamp momentarily illuminates GENERAL INFORMATION when you switch the ignition on. If In the event the accelerator pedal becomes the light does not illuminate during Note: Occasional brake noise is normal. If a stuck or entrapped, apply steady and firm start up, remains on or flashes, the anti-lock metal-to-metal, continuous grinding or pressure to the brake pedal to slow the...
  • Page 195: Hints On Driving With Anti-Lock Brakes

    Brakes braking, the motor is spun as a generator to HINTS ON DRIVING WITH ANTI- WARNING create electrical current. This recharges the LOCK BRAKES Always set the parking brake and leave battery and slows the vehicle. In effect, once your vehicle with the transmission in the accelerator pedal is released, the motor Note: When the system is operating, the park (P).
  • Page 196 Brakes Note: The brake system warning lamp will The brake system warning lamp will If you apply the electric parking brake when illuminate for ten seconds if the ignition is illuminate to confirm that the electric parking your vehicle is moving, the brake system turned off after the electric parking brake brake has been applied.
  • Page 197: Hill Start Assist

    Brakes Battery With No Charge Manual release • The vehicle is accelerated. • There are no faults detected in the WARNING WARNING parking brake system. If the brake system warning light You will not be able to apply or release Note: If the electric parking brake warning remains illuminated or flashes after you the electric parking brake if the battery...
  • Page 198 Brakes Note: The system only functions when you Note: When you remove your foot from the WARNINGS bring your vehicle to a complete standstill. brake pedal and press the pedal again when The system will turn off if a malfunction Shift the gearshift lever to reverse (R) when the system is active, you will experience is apparent or if you rev the engine...
  • Page 199: Traction Control

    Traction Control Switching the System Off Using the System Indicator Lights and Messages PRINCIPLE OF OPERATION Information Display Controls (If Equipped) WARNING The traction control system helps avoid drive Your vehicle comes with this feature already wheel spin and loss of traction. If a failure has been detected within enabled.
  • Page 200 Traction Control When you turn the traction control system off or on, a message appears in the information display showing system status. MKZ Hybrid (), enUSA...
  • Page 201: Stability Control

    Stability Control PRINCIPLE OF OPERATION WARNINGS of your vehicle increasing the risk of personal WARNINGS injury or property damage. Activation of the AdvanceTrac system is an indication that at Vehicle modifications involving braking least some of the tires have exceeded their system, aftermarket roof racks, ability to grip the road;...
  • Page 202: Using Stability Control

    Stability Control USING STABILITY CONTROL AdvanceTrac® The system automatically activates when you start your vehicle. The AdvanceTrac system cannot be completely turned off, but the electronic stability control system is disabled when the transmission selector lever is in position R. You can turn off the traction control portion of the system independently.
  • Page 203: Parking Aids

    Parking Aids (If Equipped) Note: If your vehicle is equipped with PARKING AID WARNINGS (If Equipped) MyKey™, it is possible to prevent turning the This system is not designed to prevent sensing system off. See MyKey (page 59). contact with small or moving objects. WARNINGS The system is designed to provide a warning The sensing system warns the driver of...
  • Page 204 Parking Aids (If Equipped) Rear Sensing System The system detects certain objects while the transmission is in reverse (R): The rear sensors are only active when the • Moving toward a stationary object at a transmission is in reverse (R). As the vehicle speed of 3 mph (5 km/h) or less.
  • Page 205 Parking Aids (If Equipped) The system provides obstacle distance Additionally, the system provides obstacle indication through the center stack display distance indication through the center stack (if equipped). The distance indication is display (if equipped). The distance indication present when the transmission is in reverse is present when the transmission is in reverse (R).
  • Page 206: Active Park Assist

    Parking Aids (If Equipped) If the gearshift is in drive (D) or any other The system may not function correctly if ACTIVE PARK ASSIST (If Equipped) forward gear (for example, low (L), sport (S), something passes between the front bumper manual transmissions), the front sensing and the parking space (for example, a WARNING...
  • Page 207 Parking Aids (If Equipped) The touch screen displays a message and a direction indicator to indicate which side of Note: If the direction indicator is not on, the corresponding graphic to indicate it is the vehicle you want the system to search system automatically searches on the searching for a parking space.
  • Page 208 Parking Aids (If Equipped) When you shift the transmission into reverse Instructions to safely move your vehicle back (R), with your hands off the wheel (and and forth in the space display in the touch nothing obstructing its movement), the screen and a tone sounds.
  • Page 209 Parking Aids (If Equipped) If a problem occurs with the system, a occur in normal operation. For recurring or warning message displays and a tone frequent system faults, contact an authorized sounds. Occasional system messages may dealer to have your vehicle serviced. Troubleshooting the System The system does not look for a space The traction control system may be off.
  • Page 210: Rear View Camera

    Parking Aids (If Equipped) The system does not position the vehicle where I want in the space The vehicle is rolling in the opposite direction of the transmission (for example, rolling forward when you select reverse [R]). An irregular curb along the parking space prevents the system from aligning the vehicle properly. Vehicles or objects bordering the space may not be in the correct position.
  • Page 211 Parking Aids (If Equipped) Using the Rear View Camera System Note: When towing, the camera only sees WARNINGS what you are towing behind your vehicle. Use caution when turning camera The rear view camera system displays what This might not provide adequate coverage features on or off while in reverse (R).
  • Page 212 Parking Aids (If Equipped) Guidelines and the Centerline Fixed guideline: Yellow zone Note: Active guidelines and fixed guidelines Fixed guideline: Red zone are only available when the transmission is Rear bumper in reverse (R). Note: The centerline is only available if Active guidelines are only shown with fixed guidelines.
  • Page 213 Parking Aids (If Equipped) Enhanced Park Aids Note: Manual zoom is only available when the transmission is in reverse (R). Note: Enhanced park aids are only available Note: Only the centerline shows when you when the transmission is in reverse (R). enable manual zoom.
  • Page 214: Cruise Control

    Cruise Control Switching Cruise Control On PRINCIPLE OF OPERATION WARNINGS When you are going downhill while Press and release ON. Cruise control lets you maintain a set speed using cruise control, your battery The indicator will appear in the without keeping your foot on the accelerator charging system and engine work together instrument cluster.
  • Page 215: Using Adaptive Cruise Control

    Cruise Control ECO Cruise Control • Press and hold SET+ or SET-. Release WARNINGS the control when you reach the desired Adaptive cruise control will not detect This feature saves vehicle energy by relaxing speed. stationary or slow moving vehicles acceleration compared to standard cruise •...
  • Page 216 Cruise Control Following a Vehicle The current gap setting and SET will also display. WARNINGS Setting a Speed When following a vehicle in front of you, your vehicle will not decelerate 1. Accelerate to the desired speed. automatically to a stop, nor will your vehicle 2.
  • Page 217 Cruise Control The lead vehicle graphic will illuminate. If the system predicts that its maximum You can decrease or increase the distance braking level will not be sufficient, an audible between your vehicle and the vehicle in front To help you pass while adaptive cruise warning will sound while the system of you by pressing the gap control.
  • Page 218 Cruise Control Adaptive cruise control, distance between vehicle settings Set speed Graphic display, bars indic- Time gap, seconds Distance gap Dynamic behavior ated between vehicles mph ( km/h) yd (m) 62 (100) 31 (28) Sport 62 (100) 43 (39) Normal 62 (100) 55 (50) Normal...
  • Page 219 Cruise Control Changing the Set Speed Low Speed Automatic Cancellation Press and release OFF or turn off the ignition. • Accelerate or brake to the desired speed, The system is not functional at vehicle Detection Issues then press and release SET+. speeds below 12 mph (20 km/h).
  • Page 220 Cruise Control System Not Available Detection issues can occur: When driving on a different line Conditions that can cause the system to than the vehicle in front. deactivate or prevent the system from activating when requested include: With vehicles that edge into your •...
  • Page 221 Cruise Control A message displays if something obstructs WARNINGS the radar signals from the sensor. The sensor Do not use tire sizes other than those is located behind a fascia cover near the recommended because this can affect driver side of the lower grille. The system the normal operation of the system.
  • Page 222 Cruise Control ECO Cruise Control Due to the nature of radar technology, it is possible to get a blockage warning and not This feature saves vehicle energy by relaxing be blocked. This can happen, for example, acceleration compared to standard cruise when driving in sparse rural or desert control.
  • Page 223: Driving Aids

    Driving Aids The system automatically monitors your The warning system is in two stages. At first DRIVER ALERT (If Equipped) driving behavior using various inputs the system issues a temporary warning that including the front camera sensor. you need to take a rest. This message will WARNING only appear for a short time.
  • Page 224: Lane Keeping System

    Driving Aids The current assessment of your alertness is Note: If the camera sensor cannot track the WARNINGS within a typical range. road lane markings or if your vehicle speed In cold and severe weather conditions drops below approximately 40 mph (64 the system may not function.
  • Page 225 Driving Aids Note: When Aid mode is on and the system Press the button located on the left Alert only – Provides a steering wheel detects no steering activity for a short period, steering wheel stalk to switch the vibration when the system detects an E144813 the system will alert you to put your hands system on or off.
  • Page 226 Driving Aids • While the system is on, the color of the lane markings will change to indicate the system • Medium status. • High Gray: Indicates that the system is temporarily System Display unable to provide a warning or intervention on the indicated side(s).
  • Page 227 Driving Aids Green: Indicates that the system is available Red: Indicates that the system is providing • Quick braking. or ready to provide a warning or intervention, or has just provided a lane keeping alert • Fast acceleration. on the indicated side(s). warning.
  • Page 228 Driving Aids Why is the feature not available (line markings are gray) when I can see the lane markings on the road? Camera blockage due to dirt, grime, fog, frost or water on the windshield Driving too close to the vehicle in front of you Transitioning between no lane markings to lane markings or vice versa Standing water on the road Faint lane markings (partial yellow lane markings on concrete roads)
  • Page 229: Blind Spot Information System

    Driving Aids BLIS aids you in detecting vehicles that may Using the Systems BLIND SPOT INFORMATION have entered the blind spot zone (A). The SYSTEM BLIS turns on when the vehicle is started and detection area is on both sides of the vehicle, is driven forward above 5 mph (8 km/h);...
  • Page 230 Driving Aids WARNING To help avoid personal injury, NEVER use the cross traffic alert system as a replacement for using the interior and exterior mirrors and looking over your shoulder before backing out of a parking space. Cross traffic alert is not a replacement for careful driving.
  • Page 231 Driving Aids In this first example, the left sensor is only maximized. partially obstructed; zone coverage is nearly E142441 Zone coverage also decreases when parking at shallow angles. Here, the left sensor is mostly obstructed; zone coverage on that side is severely limited. MKZ Hybrid (), enUSA...
  • Page 232 Driving Aids System Lights and Messages System Sensors WARNING Just prior to the system recognizing a blocked condition and alerting the driver, the number of missed objects will increase. To help avoid injuries, NEVER use the BLIS as a replacement for using the side and rear view mirrors and looking over your shoulder before changing lanes.
  • Page 233 Driving Aids When the blockage is removed, the system The following are other situations that may can be reset in two ways: limit the BLIS: Reasons for messages being displayed • when at least two objects are detected • Certain maneuvering of vehicles entering The radar Clean the fascia area in front while driving, or...
  • Page 234: Steering

    Driving Aids There may be certain instances when either Note: The CTA system always switches on STEERING the BLIS or cross traffic alert systems whenever the ignition is switched on. illuminate the alert indicator with no vehicle However, the BLIS system will remember the Electric Power Steering in the coverage zone;...
  • Page 235: Collision Warning System

    Driving Aids Extreme continuous steering may increase Adaptive Learning WARNINGS the effort required for you to steer your The collision warning system with The electronic power steering system vehicle. This increased effort prevents brake support cannot help prevent all adaptive learning helps correct road overheating and permanent damage to the collisions.
  • Page 236 Driving Aids Using the Collision Warning System Blocked Sensors WARNING The collision warning system’s brake support can only help reduce the speed at which a collision occurs if the driver applies the vehicle’s brakes. The brake pedal must be pressed just like any typical braking E156131 situation.
  • Page 237 Driving Aids Cause Action The surface of the radar in the grille is dirty or obstructed in some Clean the grille surface in front of the radar or remove the object causing the obstruction The surface of the radar in the grille is clean but the message remains Wait a short time.
  • Page 238: Drive Control

    Driving Aids • Continuously controlled damping • Comfort – Provides a more relaxed DRIVE CONTROL dynamically adjusts the shock absorbers driving experience, maximizing comfort. stiffness in real time to match the road Your steering effort decreases and the LINCOLN DRIVE CONTROL surface and driver inputs.
  • Page 239 Driving Aids To change your vehicle’s Drive Control settings from the main menu on the information display: 1. Choose Settings. 2. Choose Vehicle. 3. Choose Drive Control. 4. Choose from Comfort, Normal, or Sport modes as your preferred setting. Note: Not all settings may be available. Note: Lincoln Drive Control has diagnostic checks that continuously monitor the system to ensure proper operation.
  • Page 240: Load Carrying

    Load Carrying or without a trailer. Properly loading your Base Curb Weight - is the weight of the LOAD LIMIT vehicle will provide maximum return of vehicle including full fluids and all vehicle design performance. Before standard equipment. It does not include Vehicle Loading - with and without a loading your vehicle, familiarize yourself passengers, cargo, or optional...
  • Page 241 Load Carrying WARNING The appropriate loading capacity of your vehicle can be limited either by volume capacity (how much space is available) or by payload capacity (how much weight the vehicle should carry). Once you have reached the maximum payload of your vehicle, do not add more cargo, even if there is space available.
  • Page 242 Load Carrying E142517 CARGO E143817 MKZ Hybrid (), enUSA...
  • Page 243 Load Carrying Cargo Weight - includes all weight GAWR (Gross Axle Weight Rating) - is Note: For trailer towing information added to the Base Curb Weight, the maximum allowable weight that can refer to the RV and Trailer Towing Guide including cargo and optional equipment.
  • Page 244 Load Carrying GVWR (Gross Vehicle Weight Rating) hinge pillar, door-latch post, or the door - is the maximum allowable weight of edge that meets the door-latch post, the fully loaded vehicle (including all next to the driver's seating position. The options, equipment, passengers and Gross Vehicle Weight must never cargo).
  • Page 245 Load Carrying E142524 WARNING Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury. MKZ Hybrid (), enUSA...
  • Page 246 Load Carrying E143819 Combined Weight of the towing vehicle (conventional trailer) or king pin weight GCW (Gross Combined Weight) - is the plus the trailer exceed the Gross Vehicle of 15–25% (fifth wheel trailer). Consult Gross Vehicle Weight plus the weight of Weight Rating of the towing vehicle.
  • Page 247 Load Carrying 2. Determine the combined weight of 6. If your vehicle will be towing a trailer, WARNINGS the driver and passengers that will load from your trailer will be Do not exceed the GVWR or the be riding in your vehicle. transferred to your vehicle.
  • Page 248 Load Carrying *Suppose your vehicle has a 1400-pound have the load capacity to transport the (635-kilogram) cargo and luggage cement and your friend home. In metric capacity. You and one of your friends units, the calculation would be: 635 decide to pick up cement from the local kilograms - (2 x 99 kilograms) - (9 x 45 home improvement store to finish that kilograms) = 635 - 198 - 405 = 32...
  • Page 249: Towing

    Towing If you need to have your vehicle towed, TOWING A TRAILER TRANSPORTING THE VEHICLE contact a professional towing service or, if you are a member of a roadside assistance WARNING program, your roadside assistance service Never tow a trailer with an MKZ provider.
  • Page 250: Towing The Vehicle On Four Wheels

    Towing Recreational Towing • Place the vehicle in Neutral Tow mode TOWING THE VEHICLE ON FOUR by doing the following: WHEELS Note: Put your climate control system in • Put the ignition in accessory mode recirculated air mode to prevent exhaust (ignition on, engine off).
  • Page 251: Driving Hints

    Driving Hints • Combine errands and minimize • Reduce the use of air conditioning and BREAKING-IN stop-and-go driving. heat. You need to break in new tires for • When running errands, go to the • Avoid using speed control in hilly terrain. approximately 300 miles (480 kilometers).
  • Page 252: Floor Mats

    Driving Hints Note: Engine damage can occur if water • Check that the exterior lights work. WARNINGS enters the air filter. • Turn the steering wheel to check that the Never place floor mats or any other steering power assist works. covering in the vehicle foot well that Before driving through standing water, check cannot be properly secured to prevent them...
  • Page 253 Driving Hints WARNINGS Failure to properly follow floor mat installation or attachment instructions can potentially cause interference with pedal operation causing a loss of vehicle control. E142666 To install floor mats, position the floor mat so that the eyelet is over the retention post and press down to lock in.
  • Page 254: Roadside Emergencies

    Roadside Emergencies • Lock-out assistance (key replacement Roadside Assistance includes up to $200 ROADSIDE ASSISTANCE cost is the client's responsibility). coverage for a towed trailer if the disabled eligible vehicle requires service at the Vehicles Sold In the United States: •...
  • Page 255: Hazard Warning Flashers

    Roadside Emergencies Vehicles Sold In Canada: Getting For rail or water transportation, however, The hazard warning button is Roadside Assistance contact your authorized dealer to confirm if located on the instrument panel. you are eligible for additional coverage Use it when your vehicle is Canadian clients who require roadside before you authorize or pay for the service.
  • Page 256: Jump Starting The Vehicle

    Roadside Emergencies Should your vehicle shut off after a collision, Note: When you try to restart your vehicle Do not attempt to push-start your automatic you may restart your vehicle. after a fuel shutoff, the vehicle makes sure transmission vehicle. Automatic that the electrical system is safe to restart.
  • Page 257 Roadside Emergencies Connecting the Jumper Cables vehicle can be jumped the same way conventional vehicles can be using these Your vehicle has two battery prongs that are prongs. The illustration below shows the two accessible from under the hood, even though connector prongs used for jump-starting your the actual battery is located in the trunk.
  • Page 258 Roadside Emergencies A. Negative prong (–) 2. Connect the other end of the positive (+) cable to the positive (+) terminal of the B. Positive prong (+) assisting battery. Note: In the illustration, the vehicle on the 3. Connect the negative (-) cable to the bottom is used to designate the assisting negative (-) terminal of the assisting (boosting) battery.
  • Page 259: Collision, Damage Or Fire Event

    Roadside Emergencies Jump Starting 3. Remove the jumper cable from the positive (+) terminal of the booster 1. Start the booster vehicle and press the vehicle's battery. accelerator pedal moderately. 4. Remove the jumper cable from the 2. Start the disabled vehicle. Check the positive (+) terminal of the disabled instrument cluster for the Ready to Drive vehicle's battery.
  • Page 260 Roadside Emergencies If possible In the event of damage or fire involving an Vehicle Information and General Safety electric vehicle (EV) or hybrid-electric Practices • Move your car to a safe, nearby location vehicle (HEV): and remain on the scene. •...
  • Page 261: Spinout Detection

    Roadside Emergencies Fires • For vehicles in the United States, notify The horn and indicators will turn off when: Ford Motor Company 1-800-392-3673 • The hazard control button is pressed. As with any vehicle, call 911 immediately if (then follow the prompts on the voice •...
  • Page 262: Customer Assistance

    Customer Assistance Away From Home These are some of the items that can be GETTING THE SERVICES YOU found online: NEED If you are away from home when your vehicle • U.S. dealer locator by Dealer Name, needs service, contact the Ford Customer City/State, or Zip Code Warranty repairs to your vehicle must be Relationship Center or use the online...
  • Page 263: In California (U.s. Only)

    Customer Assistance Twitter French In order to help us serve you better, please IN CALIFORNIA (U.S. ONLY) have the following information available @LincolnQC when contacting a Customer Relationship California Civil Code Section 1793.2(d) Instagram Center: requires that, if a manufacturer or its representative is unable to repair a motor •...
  • Page 264: The Better Business Bureau (Bbb) Auto Line Program (U.s. Only)

    Customer Assistance 2. Four or more repair attempts are made Warranty Act, 15 U.S.C. sec. 2301 et seq. If may participate in the arbitration process. An on the same nonconformity (a defect or you choose to seek redress by pursuing arbitration hearing will be scheduled so that condition that substantially impairs the rights and remedies not created by California...
  • Page 265: Utilizing The Mediation/Arbitration Program (Canada Only)

    Customer Assistance to resolve them. A Customer Claim Form will In the CAMVAP program, impartial third-party UTILIZING THE be mailed that will need to be completed, arbitrators conduct hearings at mutually MEDIATION/ARBITRATION signed and returned to the BBB along with convenient times and places in an informal PROGRAM (CANADA ONLY) proof of ownership.
  • Page 266 Customer Assistance If you cannot find unleaded fuel or can only FORD MOTOR COMPANY FORD MOTOR COMPANY get fuel with an anti-knock index lower than Customer Relationship Center Customer Relationship Center is recommended for your vehicle, contact 1555 Fairlane Drive 1555 Fairlane Drive our Customer Relationship Center.
  • Page 267: Ordering Additional Owner'sliterature

    Customer Assistance FORD MOTOR COMPANY If you are in another foreign country, contact Helm, Incorporated can also be reached by Customer Relationship Center the nearest authorized dealer. In the event their website: 1555 Fairlane Drive your inquiry is unresolved, communicate your www.helminc.com Fairlane Business Park #3 concern with the dealership’s Sales Manager,...
  • Page 268: Reporting Safety Defects (Canada Only)

    Customer Assistance If you believe that your vehicle has a If NHTSA receives similar complaints, it 1200 New Jersey Avenue, Southeast defect which could cause a crash or may open an investigation, and if it finds Washington, D.C. 20590 could cause injury or death, you should that a safety defect exists in a group of immediately inform the National vehicles, it may order a recall and...
  • Page 269: Fuses

    Fuses The power distribution box is in the engine FUSE SPECIFICATION CHART WARNINGS compartment. It has high-current fuses that To reduce risk of electrical shock, protect your vehicle's main electrical systems Power Distribution Box always replace the cover to the power from overloads.
  • Page 270 Fuses E144783 MKZ Hybrid (), enUSA...
  • Page 271 Fuses Fuse or relay number Fuse amp rating Protected components Wiper Motor 2. – Not used. Rain sensor. – Blower motor relay. Power point 3 - back of console. – Not used. Powertrain control module - vehicle power 1. Powertrain control module - vehicle power 2. –...
  • Page 272 Fuses Fuse or relay number Fuse amp rating Protected components – Not used. – Not used. – Run/start relay. Power point 2 - console. Transmission oil pump. Powertrain and hybrid powertrain control module - keep alive power. Run/start electronic power assist steering. Run/start lighting.
  • Page 273 Fuses Fuse or relay number Fuse amp rating Protected components Run/start anti-lock brake system. Run/start powertrain control module. Fuel door solenoid. – Not used. Hybrid content vehicle power 5. – Not used. – Not used. – HEV/PHEV pulse width modulated fan relay. –...
  • Page 274 Fuses Fuse or relay number Fuse amp rating Protected components – Vacuum pump #1 relay. – Vacuum pump #2 relay. – Fuel pump relay. – Horn relay. – Not used. – Not used. – Not used. Vacuum pump monitor. Charge port light. Brake on/off switch.
  • Page 275 Fuses Fuse or relay number Fuse amp rating Protected components Hybrid content vehicle power 2. Power seats. Hybrid content vehicle power 3. Hybrid content vehicle power 4. Micro fuse. Dual micro fuse. M-type fuse. MKZ Hybrid (), enUSA...
  • Page 276 Fuses Power Distribution Box - Bottom There are fuses located on the bottom of the fuse box. To access the bottom of the fuse box, do the following: 1. Release the two latches, located on both sides of the fuse box. 2.
  • Page 277 Fuses E144949 MKZ Hybrid (), enUSA...
  • Page 278 Fuses Fuse or relay number Fuse amp rating Protected components Fuel pump feed. Not used. Not used. Vacuum pump relay. Pulse width modulated fan. Not used. Body control module 1. Not used. PHEV charger. Front heated seat. Not used. Body control module 2. MKZ Hybrid (), enUSA...
  • Page 279 Fuses Fuse or relay number Fuse amp rating Protected components Heated rear window. Anti-lock brake system valves. Passenger seat. Not used. Panoramic roof #1. Rear climate controlled seats. Driver seat module. Not used. iShifter. Transmission oil pump. Front climate controlled seats. Trailer tow module.
  • Page 280 Fuses Fuse or relay number Fuse amp rating Protected components Power decklid. Inverter. Anti-lock brake system pump. Wiper motor #1. Not used. Panoramic roof #2. M-type fuse. J-type fuse. Passenger Compartment Fuse Panel The fuse panel is under the instrument panel to the left of the steering column.
  • Page 281 Fuses E145984 MKZ Hybrid (), enUSA...
  • Page 282 Fuses Fuse or relay number Fuse amp rating Protected components Lighting (ambient, glove box, vanity, dome, trunk). Memory seats, Lumbar, Power mirror. 7.5A Driver door unlock. Not used (spare). Subwoofer amplifier. Heated seat relay coil. Not used (spare). Not used (spare). Not used (spare).
  • Page 283 Fuses Fuse or relay number Fuse amp rating Protected components Not used (spare). Climate control. 7.5A Gear shift. Steering wheel column. 7.5A Instrument cluster. Datalink logic. Battery electronic control module. Datalink/Gateway module. Decklid release. Child lock. Tracking and blocking module. Ignition.
  • Page 284 Fuses Fuse or relay number Fuse amp rating Protected components Humidity and in-car temperature. Occupant classification sensor. Delayed accessory (power inverter, moonroof, all smart window, driver window switch pack). Central lock/unlock. Driver door (window, mirror). Front passenger door (window, mirror). Moonroof.
  • Page 285 Fuses Fuse or relay number Fuse amp rating Protected components GPS. Voice control. Display. Adaptive cruise control. Radio frequency receiver. Radio. Active noise control. Run/start (fuse #19, 20, 21, 22, 35, 36, 37, circuit breaker). Restraints control module. Auto-dimming rear view mirror. All wheel drive.
  • Page 286: Changing A Fuse

    Fuses CHANGING A FUSE Fuses WARNING You must replace a failed fuse with one that has the specified amperage rating. If you use a fuse with a higher amperage rating, you may cause severe wire damage and may start a fire. E142430 A fuse may fail if electrical components in the vehicle are not properly working.
  • Page 287: Maintenance

    Maintenance Precautions 1. Set the parking brake and shift to park GENERAL INFORMATION (P). • Do not work on a hot engine. Have your vehicle serviced regularly to help 2. Block the wheels • Make sure that nothing gets caught in maintain its roadworthiness and resale value.
  • Page 288: Under Hood Overview

    Maintenance 3. Release the hood latch by pushing the Note: Do not attempt to service any of the UNDER HOOD OVERVIEW secondary release lever to your left, high-voltage components or wiring. For toward the passenger side of the vehicle. easier identification, the high-voltage wiring WARNING insulation is color coated orange.
  • Page 289 Maintenance E146046 Engine coolant reservoir cap Engine oil filler cap Engine air cleaner cover MKZ Hybrid (), enUSA...
  • Page 290: Engine Oil Dipstick

    Maintenance Brake fluid reservoir cap Power distribution box Inverter system controller Inverter system controller coolant reservoir cap Engine oil dipstick Windshield washer fluid reservoir cap Adding Engine Oil ENGINE OIL DIPSTICK ENGINE OIL CHECK Note: Do not remove the filler cap when the engine is running.
  • Page 291: Engine Coolant Check

    Maintenance Checking the Engine Coolant Only use oils certified for gasoline engines WARNINGS by the American Petroleum Institute (API). Do not put engine coolant in the When the engine is cold, check the An oil with this trademark symbol conforms windshield washer fluid container.
  • Page 292: Adding Coolant

    Maintenance Note: Automotive fluids are not Maintain coolant concentration within 48% Note: During normal vehicle operation, the interchangeable. Do not use engine coolant to 50%, which equates to a freeze point coolant may change color from orange to or antifreeze or windshield washer fluid between -30°F (-34°C) and -34°F (-37°C).
  • Page 293 Maintenance • Do not mix different colors or types of • Do not use alcohol, methanol, brine or Whenever you add coolant, check the coolant in your vehicle. Make sure the any engine coolants mixed with alcohol coolant level in the engine coolant reservoir correct coolant is used.
  • Page 294: Severe Climates

    Maintenance Severe Climates Whenever you add coolant, check the Vehicles driven year-round in non-extreme coolant level in the inverter system controller climates should use prediluted coolant If you drive in extremely cold climates: coolant reservoir the next few times you meeting the Ford specification for optimum drive the vehicle.
  • Page 295: Automatic Transmission Fluid Check

    Maintenance If the engine reaches a preset When Fail-Safe Mode Is Activated You have limited engine power when in the over-temperature condition, the engine will fail-safe mode, so drive the vehicle with WARNINGS automatically switch to alternating cylinder caution. The vehicle will not be able to operation.
  • Page 296: Brake Fluid Check

    Maintenance The automatic transmission does not have State or local regulations on volatile organic POWER STEERING FLUID CHECK a transmission fluid dipstick. compounds may restrict the use of methanol, a common windshield washer antifreeze Your vehicle is equipped with an electric Have an authorized dealer check and change additive.
  • Page 297 Maintenance Note: See an authorized dealer for low For longer, trouble-free operation, keep the WARNINGS voltage battery access, testing, or top of the battery clean and dry. Also, make When lifting a plastic-cased battery, replacement. certain the battery cables are always tightly excessive pressure on the end walls fastened to the battery terminals.
  • Page 298 Maintenance Some other computer settings, like the clock 5. Run the engine until it reaches normal Note: If you do not allow the engine to and radio station presets, are also maintained operating temperature. While the engine relearn the idle and fuel trim strategy, the in memory by power from the low voltage is warming up, complete the following: idle quality of your vehicle may be adversely...
  • Page 299: Checking The Wiper Blades

    Maintenance CHECKING THE WIPER BLADES ADJUSTING THE HEADLAMPS Vertical Aim Adjustment The headlamps on your vehicle are properly aimed at the assembly plant. If your vehicle has been in an accident, the alignment of your headlamps should be checked by your authorized dealer.
  • Page 300 Maintenance 25 feet (7.6 meters) Horizontal reference line Vertical Aim Adjustment Procedure 1. Park the vehicle directly in front of a wall or screen on a level surface, approximately 25 feet (7.6 meters) away. 2. Measure the height of the headlamp bulb center from the ground and mark an 8 E150095 E142465...
  • Page 301: Changing A Bulb

    Maintenance Replacing Bulbs Examples of acceptable condensation are: CHANGING A BULB • Presence of thin mist (no streaks, drip For replacing bulbs, see your authorized Lamp Assembly Condensation marks or droplets). dealer. • Fine mist covers less than 50% of the Exterior lamps are vented to accommodate lens.
  • Page 302 Maintenance Function Trade name Tail and brake lamp - high series Tail and brake lamp - low series Reverse lamp Turn lamp - rear - high series Turn lamp - rear - low series Side marker lamp - rear License plate lamp Trunk lamp High-mount brake lamp Side repeater lamp...
  • Page 303: Changing The Engine Air Filter

    Maintenance Note: Failure to use the correct air filter 5. Install the new engine air filter element CHANGING THE ENGINE AIR element may result in severe engine to the engine air cleaner assembly. FILTER damage. The customer warranty may be 6.
  • Page 304: General Information

    Vehicle Care • Motorcraft Premium Quality Windshield • Never use strong household detergents GENERAL INFORMATION Washer Fluid (Canada only) [CXC-37-(A, or soap, for example dish washing or B, D or F)] laundry liquid. These products can Your Ford or Lincoln authorized dealer has discolor and spot painted surfaces.
  • Page 305: Waxing

    Vehicle Care Exterior Chrome Parts Stripes or Graphics • Use a quality wax that does not contain (If Equipped) abrasives. • Apply a high quality-cleaning product to Do not use a commercial or high-pressure • Follow the manufacturer’s instructions to bumpers and other chrome parts.
  • Page 306: Cleaning The Engine

    Vehicle Care • Never wash or rinse any ignition coil, To clean the windshield and wiper blades: CLEANING THE ENGINE spark plug wire or spark plug well, or the • Clean the windshield with a non-abrasive area in and around these locations. Engines are more efficient when they are glass cleaner.
  • Page 307 Vehicle Care Cleaning Black Label Interior (If For fabric, carpets, cloth seats, safety belts WARNINGS and seats equipped with side airbags: Equipped) On vehicles equipped with • Remove dust and loose dirt with a seat-mounted airbags, do not use Note: Alcantara microfiber cloth fabric is vacuum cleaner.
  • Page 308 Vehicle Care Type of Stain Cleaning Procedure Fruit juice, jam, jelly, syrup or ketchup. Use lukewarm water and rinse by dabbing with clean water. Blood, egg, excrement or urine. Use cold water and rinse by dabbing with clean water. Avoid warm water because it makes these substances coagulate.
  • Page 309: Cleaning The Instrument Panel And Instrument Cluster Lens

    Vehicle Care • Avoid cleaners or polishes that increase 2. Use Motorcraft Premium Leather and CLEANING THE INSTRUMENT the gloss of the upper portion of the Vinyl Cleaner or a commercially available PANEL AND INSTRUMENT instrument panel. The dull finish in this leather cleaning product for automotive CLUSTER LENS area helps protect you from undesirable...
  • Page 310: Cleaning Leather Seats

    Vehicle Care Do not use the following products as these CLEANING LEATHER SEATS REPAIRING MINOR PAINT may damage the leather: DAMAGE Equipped) • Oil and petroleum or silicone-based leather conditioners. Authorized dealers have touch-up paint to Note: Follow the same procedure as •...
  • Page 311: Vehicle Storage

    Vehicle Care General Note: Industrial-strength or heavy-duty • Rinse thoroughly with a strong stream of cleaners in combination with brush agitation water when you have completed the • Store all vehicles in a dry, ventilated to remove brake dust and dirt, could wear cleaning process.
  • Page 312 Vehicle Care Cooling system Miscellaneous • Cover interior trim to prevent fading. • Keep all rubber parts free from oil and • Protect against freezing temperatures. • Make sure all linkages, cables, levers and solvents. pins under your vehicle are covered with •...
  • Page 313 Vehicle Care • Check brake pedal operation. Drive your vehicle 15 ft (4.5 m) back and forth to remove rust build-up. • Check fluid levels (including coolant, oil and gas) to make sure there are no leaks, and fluids are at recommended levels. •...
  • Page 314: Wheels And Tires

    Wheels and Tires TEMPORARY MOBILITY KIT Air pressure gauge Sealant bottle and canister Type 1 Sealant filling clear tube Note: The temporary mobility kit canister Sealant tube - tire valve connector contains enough sealant compound for one tire repair only. See your authorized Ford Yellow cap tool dealer for additional replacement sealant Air compressor hose...
  • Page 315 Wheels and Tires Do not attempt to repair punctures larger • Read all instructions and cautions fully. • Only use the kit when the ambient than 0.24 in (6 mm) or damage to the tire's temperature is between -22°F (-30°C) and •...
  • Page 316 Wheels and Tires What to do when a Tire Is Punctured Preparation: Park the vehicle in a safe, level and secure area, away from moving traffic. A tire puncture within the tire tread area can Turn the hazard lights on. Apply the parking be repaired in two stages with the kit.
  • Page 317 Wheels and Tires 8. Inflate the tire to the pressure specified After 4 miles (6 kilometers), stop and by the tire label located on the driver check the tire pressure. See Second door or the door jamb area. While the stage: Checking tire pressure.
  • Page 318 Wheels and Tires 1. Remove the valve cap from the tire valve. 6. When the tire pressure reading with the Note: After sealant use, the tire pressure compressor in the off position is correct, monitoring system sensor and valve stem 2.
  • Page 319 Wheels and Tires Installation of the sealant canister to the 2. Once aligned, seat the sealant canister by lightly pushing down until you hear an audible click. E144624 2. Locate the yellow cap at the end of the clear tube. E144626 E144628 1.
  • Page 320 Wheels and Tires The kit is located under the load floor in the trunk. The kit consists of an air compressor to re-inflate the tire and a canister of sealing compound that will effectively seal most punctures caused by nails or similar objects. This kit will provide a temporary tire repair allowing you to drive your vehicle up to 120 E144629...
  • Page 321 Wheels and Tires Loss of air pressure may adversely affect tire • Always set the parking brake to ensure Air pressure gauge performance. For this reason: the vehicle doesn't move unexpectedly. Sealant bottle and canister • Do not remove any foreign objects, such Note: Do not drive the vehicle above 50 mph Dual purpose hose: air and repair as nails or screws, from the tire.
  • Page 322 Wheels and Tires What to do when a Tire Is Punctured • Only use the sealing compound before WARNINGS the use-by date. The use-by date is on a Do not run the engine during kit A tire puncture within the tire's tread area label on the sealant canister and can be operation unless the vehicle is can be repaired in two stages with the kit.
  • Page 323 Wheels and Tires 5. Remove the warning sticker found on the casing/housing and place it on the top of the instrument panel or the center of the dash. 6. Start the vehicle leave the engine running so the compressor does not drain the vehicle’s battery.
  • Page 324 Wheels and Tires 8. Inflate the tire to the pressure listed on 9. When the recommended tire pressure is the tire label located on the driver's door reached, turn off the kit, unplug the or the door jamb area. The initial air power cable, and disconnect the hose pressure gauge reading may indicate a from the tire valve.
  • Page 325 Wheels and Tires Second Stage: Checking Tire Pressure What to do after the Tire has been 2. Firmly screw the air compressor hose onto the valve stem by turning clockwise. Sealed WARNINGS 3. Push and turn the dial clockwise to the After using the kit to seal your tire, you will If you are proceeding from the First air position.
  • Page 326 Wheels and Tires Removal of the sealant canister from the 2. Unwrap the power cord. 4. Rotate the sealant canister up 90 degrees and pull away from casing/housing to remove. Installation of the sealant canister to the 1. With the canister held perpendicular to the housing, insert the canister nozzle into the connector and push until seated.
  • Page 327: Tire Care

    Wheels and Tires 5. Wrap the power cord around the housing TIRE CARE and stow the accessory power plug into its storage area. Information About Uniform Tire Quality Grading Note: If you experience any difficulties with the removal or installation of the sealant canister, consult your authorized Ford dealer for assistance.
  • Page 328 Wheels and Tires Tire Quality Grades apply to new of tires depends upon the actual Temperature A B C pneumatic passenger car tires. They do conditions of their use, however, and WARNING not apply to deep tread, winter-type may depart significantly from the norm snow tires, space-saver or temporary due to variations in driving habits, The temperature grade for this tire...
  • Page 329 Wheels and Tires passenger car tires must meet under the • Standard load: A class of P-metric or • Recommended inflation pressure: Federal Motor Vehicle Safety Standard Metric tires designed to carry a The cold inflation pressure found on No. 139. Grades B and A represent maximum load at 35 psi [37 psi (2.5 the Safety Compliance Certification higher levels of performance on the...
  • Page 330 Wheels and Tires Information Contained on the Tire Information on P Type Tires A. P: Indicates a tire, designated by the Sidewall Tire and Rim Association, that may be used for service on cars, sport utility Both U.S. and Canada Federal vehicles, minivans and light trucks.
  • Page 331 Wheels and Tires F. 95: Indicates the tire's load index. It Letter rating Speed rating is an index that relates to how much Letter rating Speed rating weight a tire can carry. You may find this 168 mph (270 km/h) 81 mph (130 km/h) information in your owner’s manual.
  • Page 332 Wheels and Tires digits. For example, 2501 means the K. Maximum Load: Indicates the • Treadwear The treadwear grade is 25th week of 2001. The numbers in maximum load in kilograms and pounds a comparative rating based on the between are identification codes used that can be carried by the tire.
  • Page 333 Wheels and Tires M. Maximum Permissible Inflation C. Maximum Load Dual lb (kg) at psi Pressure: Indicates the tire (kPa) cold: Indicates the maximum load manufacturers' maximum permissible and tire pressure when the tire is used pressure or the pressure at which the as a dual;...
  • Page 334 Wheels and Tires A. T: Indicates a type of tire, designated Location of the Tire Label by the Tire and Rim Association, that is You will find a Tire Label containing tire intended for temporary service on cars, inflation pressure by tire size and other sport utility vehicles, minivans and light important information located on the trucks.
  • Page 335 Wheels and Tires You are strongly urged to buy a reliable Always inflate your tires to the Ford pillar, door-latch post, or the door edge tire pressure gauge, as automatic recommended inflation pressure even that meets the door-latch post, next to service station gauges may be if it is less than the maximum inflation the driver's seating position), or Tire...
  • Page 336 Wheels and Tires Note: If you are checking tire pressure Note: If you overfill the tire, release air 7. Check the sidewalls to make sure when the tire is hot, (for example driven by pressing on the metal stem in the there are no gouges, cuts or bulges.
  • Page 337 Wheels and Tires Improper or inadequate vehicle When the tread is worn down to one maintenance can cause tires to wear sixteenth of an inch (2 mm), tires must WARNING abnormally. Inspect all your tires, be replaced to help prevent your vehicle including the spare, frequently, and from skidding and hydroplaning.
  • Page 338 Wheels and Tires U.S. DOT Tire Identification Number Tire Replacement Requirements WARNINGS of loss of vehicle control, vehicle Both U.S. and Canada Federal Your vehicle is equipped with tires rollover, personal injury and death. regulations require tire manufacturers designed to provide a safe ride and Additionally the use of to place standardized information on the handling capability.
  • Page 339 Wheels and Tires Important: Remember to replace the Safety Practices WARNINGS wheel valve stems when the road tires 1. Make sure that you have the correct WARNINGS are replaced on your vehicle tire and wheel size. If your vehicle is stuck in snow, It is recommended that the two front mud or sand, do not rapidly spin 2.
  • Page 340 Wheels and Tires Highway Hazards Tire and Wheel Alignment Tire Rotation No matter how carefully you drive A bad jolt from hitting a curb or pothole Note: If your tires show uneven wear there’s always the possibility that you can cause the front end of your vehicle ask an authorized dealer to check for may eventually have a flat tire on the to become misaligned or cause damage...
  • Page 341: Using Snow Chains

    Wheels and Tires Front-wheel drive or all-wheel drive Sometimes irregular tire wear can be USING SNOW CHAINS vehicles (front tires on the left side of corrected by rotating the tires. the diagram) WARNINGS Summer Tires If you choose to install snow tires on Your Ford vehicle may be equipped with your vehicle, they must be the same summer tires to provide superior...
  • Page 342: Tire Pressure Monitoring System

    Wheels and Tires As an added safety feature, your vehicle has Your vehicle has also been equipped with a TIRE PRESSURE MONITORING been equipped with a tire pressure TPMS malfunction indicator to indicate when SYSTEM monitoring system (TPMS) that illuminates a the system is not operating properly.
  • Page 343 Wheels and Tires Understanding Your Tire Pressure The tire pressure monitoring system Note: Each road tire is equipped with a tire complies with part 15 of the FCC rules and pressure sensor located inside the wheel Monitoring System with RSS-210 of Industry Canada. Operation and tire assembly cavity.
  • Page 344 Wheels and Tires To restore the full functionality of the tire When you Believe your System is not pressure monitoring system, have the Operating Properly damaged road wheel and tire assembly The main function of the tire pressure repaired and remounted on your vehicle. monitoring system is to warn you when your tires need air.
  • Page 345 Wheels and Tires Low tire pressure warning light Possible cause Customer action required Solid warning light Tire(s) under-inflated 1. Make sure tires are at the proper pressure. See Inflating your tires in this chapter. 2. After inflating your tires to the manufac- turer’s recommended pressure as shown on the Tire Label (located on the edge of driver’s door or the B-Pillar), the vehicle must be driven for at least two minutes over 20 mph (32 km/h) before the...
  • Page 346 Wheels and Tires When Inflating your Tires How Temperature Affects your Tire This lower pressure value may be detected Pressure by the TPMS as being significantly lower than When putting air into your tires (such as at a the recommended inflation pressure and gas station or in your garage), the tire The tire pressure monitoring system monitors activate the TPMS warning light for low tire...
  • Page 347: Technical Specifications

    Wheels and Tires TECHNICAL SPECIFICATIONS Wheel Lug Nut Torque Specifications WARNING When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mounting surfaces of the wheel or the surface of the wheel hub, brake drum or brake disc that contacts the wheel. Make sure that any fasteners that attach the rotor to the hub are secured so they do not interfere with the mounting surfaces of the wheel.
  • Page 348 Wheels and Tires E145950 Wheel pilot bore Inspect the wheel pilot bore and mounting surface prior to installation. Remove any visible corrosion or loose particles. MKZ Hybrid (), enUSA...
  • Page 349: Capacities And Specifications

    Capacities and Specifications ENGINE SPECIFICATIONS Engine 2.0L ATK iVCT Engine Cubic inches Required fuel Minimum 87 octane Firing order 1-3-4-2 Ignition system Coil on plug (COP) Compression ratio 12.3:1 Spark plug gap 0.051 in. ± 0.002 in. (1.3 mm ± 0.05 mm) MKZ Hybrid (), enUSA...
  • Page 350: Motorcraft Parts

    Capacities and Specifications MOTORCRAFT PARTS Component 2.0L ATK iVCT Engine Air filter element FA-1911 Oil filter FL-910-S Battery BXT-99RT4 Spark plugs SP-530 Cabin air filter FP-71 Windshield wiper blade WW-2200 (driver side) WW-1900 (passenger side) We recommend Motorcraft replacement parts available at your Lincoln dealer or at fordparts.com for scheduled maintenance. These parts meet or exceed Ford Motor Company’s specifications and are engineered for your vehicle.
  • Page 351: Vehicle Identification Number

    Capacities and Specifications VEHICLE IDENTIFICATION VEHICLE CERTIFICATION LABEL NUMBER The vehicle identification number is located on the left-hand side of the instrument panel. E142477 World manufacturer identifier Brake system, Gross Vehicle Weight Rating, Restraint Devices and their locations E167469 Make, vehicle line, series, body The National Highway Traffic Safety type Administration Regulations require that a...
  • Page 352: Transmission Code Designation

    Capacities and Specifications The transmission code is on the Safety TRANSMISSION CODE Compliance Certification Label. The following DESIGNATION table shows the transmission code along with the transmission description. E167814 Description Code Electronic continuously variable transmission (ECVT), automatic, power split, shift by wire MKZ Hybrid (), enUSA...
  • Page 353: Capacities And Specifications - 2.0L Hybrid

    Capacities and Specifications CAPACITIES AND SPECIFICATIONS - 2.0L HYBRID Capacities WARNING The air conditioning refrigerant system contains refrigerant R-134a under high pressure. Opening the air conditioning refrigerant system can cause personal injury. Have the air conditioning refrigerant system serviced only by qualified personnel. Item Capacity Engine oil...
  • Page 354 Capacities and Specifications Specifications Materials Name Specification Motor oil (U.S.): WSS-M2C947-A Motorcraft SAE 0W-20 Synthetic Blend Motor Oil XO-0W20-QSP Motor oil (Canada): WSS-M2C945-A Motorcraft SAE 5W-20 Super Premium Motor Oil CXO-5W20-LSP12 Engine coolant (U.S.): WSS-M97B44-D2 Motorcraft Orange Antifreeze/Coolant Prediluted VC-3DIL-B Engine coolant (Canada): WSS-M97B44-D2 Motorcraft Orange Antifreeze/Coolant Prediluted...
  • Page 355 Capacities and Specifications Name Specification Brake fluid: WSS-M6C65-A2 Motorcraft DOT 4 Low Viscosity (LV) High Performance Motor Vehicle Brake Fluid PM-20 Automatic transmission fluid (U.S.): WSS-M2C938-A Motorcraft MERCON LV Automatic Transmission Fluid MERCON LV XT-10-QLVC Automatic transmission fluid (Canada): WSS-M2C938-A Motorcraft MERCON LV Automatic Transmission Fluid MERCON LV CXT-10-LV12...
  • Page 356 Capacities and Specifications Name Specification A/C refrigerant compressor oil: Motorcraft Electric A/C Compressor Oil YN-32 Multi-purpose grease: ESB-M1C93-B Motorcraft Multi-Purpose Grease Spray XL-5 Lock cylinders (U.S.): Penetrating and Lock Lubricant XL-1 Lock cylinders (Canada): Penetrating Fluid CXC-51-A • Reduced fuel economy. If you use oil and fluids that do not meet the defined specification and viscosity grade, •...
  • Page 357 Capacities and Specifications An oil that displays this symbol conforms to current engine, emission system and fuel economy performance standards of the International Lubricants Specification Advisory Council (ILSAC). Do not use supplemental engine oil additives because they are unnecessary and could lead to engine damage that may not be covered by your vehicle warranty.
  • Page 358: Audio System

    Audio System AM and FM frequencies are established by GENERAL INFORMATION the Federal Communications Commission (FCC) and the Canadian Radio and Radio Frequencies and Reception Telecommunications Commission (CRTC). Factors Those frequencies are: • AM: 530, 540-1700, 1710 kHz • FM: 87.9-107.7, 107.9 MHz Radio Reception Factors Distance and strength The further you travel from an AM or FM station, the weaker the signal and the weaker the reception.
  • Page 359: Audio Unit - Vehicles With: Premium Am/Fm/Cd

    Audio System Do not expose discs to direct sunlight or heat • MP3 folder mode represents a folder AUDIO UNIT - VEHICLES WITH: sources for extended periods. structure consisting of one level of PREMIUM AM/FM/CD folders. The CD player numbers all MP3 MP3 Track and Folder Structure tracks on the disc (noted by the .mp3 file WARNING...
  • Page 360 Audio System E146318 CD slot: Insert a CD. Eject: Eject a CD. TUNE +/-: In radio mode, select a frequency band and press one of the TUNE buttons. The system stops at the first station it finds in that direction. In SIRIUS mode, select the previous or next channel. If a specific category is selected, (Jazz, Rock, News, etc.), use the TUNE buttons find to the previous or next channel in the selected category.
  • Page 361: Media Hub

    Audio System Power: Switch the audio system on and off by pressing the button. Seek/Fast Forward/Reverse: Press to go to the previous or next track or available radio station. Press and hold to either reverse or fast forward through the current track or to quickly reverse or advance through the radio band in individual increments. MEDIA HUB The media hub is located in the center console and has the following features:...
  • Page 362: Mylincoln Touch

    MyLincoln Touch Note: You can also set up certain GENERAL INFORMATION WARNING convenience features using the MyLincoln Driving while distracted can result in Mobile application on your smartphone. For loss of vehicle control, crash and injury. more information on MyLincoln Mobile, visit: We strongly recommend that you use extreme caution when using any device that Web Address...
  • Page 363 MyLincoln Touch E161890 Phone. Navigation (or Information if your vehicle is not equipped with Navigation). Climate. Settings. EV Information. Home. MKZ Hybrid (), enUSA...
  • Page 364 MyLincoln Touch Information. Entertainment. Press to select any of the following: • Messaging. This system uses a four-corner strategy to • Driver Settings. provide quick access to several vehicle • Settings. features and settings. The touchscreen • Recirculated Air. NAVIGATION provides easy interaction with your cellular •...
  • Page 365 MyLincoln Touch EV Information Press to select any of the following: • Make sure your hands are clean and dry. • • Keep metal and other conductive Press to access features specific material away from the surface of the to your hybrid or plug-in hybrid •...
  • Page 366 MyLincoln Touch Using Your Steering Wheel Controls Cleaning the Touchscreen Display • SEEK and PHONE ACCEPT: • While in radio mode, press to seek Depending on your vehicle and option Use a clean, soft cloth such as one used for between memory presets or press package, you can use your steering wheel cleaning glasses.
  • Page 367 MyLincoln Touch Safety Information Speed-restricted Features • Do not attempt to service or repair the system. See an authorized dealer. Some features of this system may be too WARNING • Do not operate playing devices if the difficult to use while your vehicle is moving power cords or cables are broken, split Driving while distracted can result in so they are restricted from use unless your...
  • Page 368 MyLincoln Touch Restricted Features System Functionality Editing the keypad code Enabling Valet Mode Editing settings while the rear view camera or active park assist are active Wi-Fi and Wireless Editing wireless settings Editing the list of wireless networks Videos, Photos and Playing video Graphics Editing the screen's wallpaper or adding new wallpaper...
  • Page 369 MyLincoln Touch Privacy Information supported media content. The system also System data access cannot occur without records a short development log of special equipment and access to your When you connect a cellular phone to SYNC, approximately 10 minutes of all recent system vehicle's SYNC module.
  • Page 370 MyLincoln Touch Accessing and Adjusting Modes Through Your Right Vehicle Information Display (If Equipped) E145459 MKZ Hybrid (), enUSA...
  • Page 371 MyLincoln Touch The display is located on the right side of Note: If your vehicle is not equipped with your instrument cluster (A). You can use your Navigation, Compass appears in the display steering wheel controls to view and make instead of Navigation.
  • Page 372 MyLincoln Touch Helpful Hints When using voice commands, words and You can say these commands at any time icons may appear in the lower left status bar during a voice session • Make sure the interior of your vehicle is indicating the status of the voice session as quiet as possible.
  • Page 373 MyLincoln Touch • Interaction Mode: Novice mode provides Available voice commands detailed interaction and guidance while Available voice commands "Voice settings list of commands" the advanced mode has less audible "Audio list of commands" interaction and more tone prompts. "Help" •...
  • Page 374 MyLincoln Touch Privacy Notice for GPS Mapping with • Phone Candidate Lists. Voice settings using voice commands MyLincoln Mobile in the United States • Voice Control Volume. "Phone candidate lists off" and Canada To access these settings using voice "Phone candidate lists on" If your vehicle is equipped with available commands: embedded modem (Reserve Package only),...
  • Page 375: Settings

    MyLincoln Touch SETTINGS E161968 Clock Display Sound Vehicle Settings Help MKZ Hybrid (), enUSA...
  • Page 376 MyLincoln Touch Under this menu, you can set your You can also turn the outside air temperature • Mode allows you to set the screen to a clock, access and adjust the display off and on. It appears at the top certain brightness or have the system E142607 display, sound and vehicle settings...
  • Page 377 MyLincoln Touch Note: Photographs with extremely large • Camera Settings. dimensions (such as 2048 x 1536) may not Sound • Enable Valet Mode. be compatible and appear as a blank (black) Bass image on the display. Ambient Lighting (If Equipped) Your system allows you to upload and view Midrange When you turn this feature on, ambient...
  • Page 378 MyLincoln Touch When done making your selections, press You can find more information on the rear After you press Continue, the system locks Run Vehicle Health Report Now if you want view camera in another chapter. See Rear until you enter the PIN again. your report.
  • Page 379 MyLincoln Touch System Touch Panel Button Beep Select to have the system beep to confirm button choices made through the climate or audio system. Keyboard Layout Have the touchscreen keyboard display in QWERTY or ABC format. Install Applications Install any downloaded applications or view the current software licenses. Master Reset Select to restore factory defaults.
  • Page 380 MyLincoln Touch Voice control Phone Candidate Lists Candidate lists are possible results from your voice commands. The system simply makes a best guess at your request with these turned off. Voice Control Volume This allows you to adjust the system’s voice volume level. Even with confirmation prompts turned off, the system may occasionally ask you to confirm settings Media Player Press the Settings icon >...
  • Page 381 MyLincoln Touch Media player Gracenote Database Info This allows you to view the version level of the Gracenote Database. Gracenote Management With this feature on, the Gracenote Database supplies metadata information for your music files. This overrides information from your device. This feature defaults to off. Cover Art Priority With this feature on, the Gracenote Database supplied cover art for your music files.
  • Page 382 MyLincoln Touch Navigation Route Preferences Choose to have the system display the Shortest, Fastest or most Ecological route first. If you set Always Use Preferred Route to Yes, the system uses the selected route type to calculate only one route to the desired destination.
  • Page 383 MyLincoln Touch Navigation Have the system display where there may be reduced visibility. Have the system turn on your radio for traffic announcements. Have the system avoid traffic problems automatically. Switch traffic alert notifications on and off. Have the system display accident icons. Have the system display traffic jam icons.
  • Page 384 MyLincoln Touch Phone Bluetooth Devices Connect, disconnect, add or delete a device, as well as save it as a favorite. Bluetooth Turn Bluetooth on and off. Do Not Disturb Have all calls go directly to your voice mail and not ring inside your vehicle. With this feature turned on, text message notifications are also suppressed and do not ring inside your vehicle.
  • Page 385 MyLincoln Touch Wireless & Internet play games. Using this Wi-Fi feature, Press the Settings icon > Settings everyone in your vehicle can also gain > Wireless & Internet, then select Your system has a Wi-Fi feature that creates E142607 access the internet if you have a USB mobile from the following: a wireless network within your vehicle, broadband connection inside your vehicle,...
  • Page 386 MyLincoln Touch Wi-fi USB Mobile Broadband Instead of using Wi-Fi, your system can also use a USB mobile broadband connection to access the internet. (You must turn on your mobile broadband device on your personal computer before connecting it to the system.) This screen allows you to set up what is your typical area for your USB mobile broadband connection.
  • Page 387 MyLincoln Touch Help Where Am I? View your vehicle's current location, if your vehicle is equipped with navigation. If your vehicle is not equipped with navigation, you do not see this button. System Information Touchscreen system serial number Your vehicle identification number (VIN) Touchscreen system software version Navigation system version Map database version...
  • Page 388: Entertainment

    MyLincoln Touch To access Help using the voice commands, say "Help". The system provides allowable press the voice button, then, after the tone, voice commands for the current mode. ENTERTAINMENT E161892 AM 1 and AM AST FM 1, FM 2 and FM AST SIRIUS MKZ Hybrid (), enUSA...
  • Page 389 MyLincoln Touch Touch this button to scroll down for more options, such as SD Card, BT Stereo and A/V In These buttons change with the media mode you are in. Radio memory presets and CD controls. Note: Some features may not be available "BROWSE"...
  • Page 390: Am/Fm Radio

    MyLincoln Touch Note: This is only available when your "BROWSE" Sample commands MyLincoln Touch system language is set to "Play <name (song or album)> by <artist North American English. "Sirius Channel Guide" name>" Sample commands "Sirius <0-223>" "USB" "<87.9-107.9>" "Help" "Sports games"...
  • Page 391 MyLincoln Touch TAG Button Memory Presets • Treble • Balance and Fade This feature is available when HD Radio is Save a station by pressing and holding one on, and allows you to tag a song to download • THX Deep Note Demo of the memory preset areas.
  • Page 392 MyLincoln Touch HD Radio technology is the digital evolution TAG allows you to save a song to download of analog AM/FM radio. Your system has a later when you are on an acquired HD Radio special receiver that allows it to receive station and the feature is on.
  • Page 393 MyLincoln Touch When HD Radio broadcasts are active, you • Memory presets allow you to save an Note: As with any saved radio station, you can access the following functions: active channel as a memory preset. cannot access the saved station if your Touch and hold a memory preset slot vehicle is outside the station s reception •...
  • Page 394 MyLincoln Touch In order to provide the best possible technology. Independent entities own and experience, use the contact form to report operate each station. These stations are any station issues found while listening to a responsible for ensuring all audio streams station broadcasting with HD Radio and data fields are accurate.
  • Page 395 MyLincoln Touch Potential station issues Issues Cause Action There is no text information shown for Data service issue by the radio broadcaster. Fill out the station issue form at website listed currently selected frequency. below. HD2-HD7 stations not found when Scan is Pressing Scan disables HD2-HD7 channel No action required.
  • Page 396 MyLincoln Touch "RADIO" "RADIO" "TUNE" "Set PTY" "AM autoset preset <#>" "Browse" "AM preset <#>" "FM" "Tune" "FM" "FM <87.9-107.9>" "Help" "FM <87.9-107.9>" If available. "FM <87.9-107.9> HD <#>" "FM <87.9-107.9> HD <#>" If you have said "Browse", see the "Browse" "FM autoset"...
  • Page 397 MyLincoln Touch Sound Settings Replay "TUNE" Touch this button to adjust settings for: Replay audio on the current channel. You "Preset <#>" can replay approximately 45 minutes of • Bass "Help" audio as long as you have remained tuned • Midrange to the current station.
  • Page 398 MyLincoln Touch Artist/Title/Team Alerts Browse This feature allows you to select Artists, Titles Touch this button to view a list of all available and Teams that you would like the system stations. Scroll to see more categories. to alert you to when they are playing on Touch the station you want to listen to.
  • Page 399 MyLincoln Touch Satellite Radio Electronic Serial Number is on the System Information Screen (SR (ESN) ESN:XXXXXXXXXXXX). To access your ESN, touch the bottom left corner of the You need your ESN to activate, modify or touchscreen. Touch SIRIUS > Options. track your satellite radio account.
  • Page 400 MyLincoln Touch Troubleshooting tips Radio display Cause Action Acquiring... Radio requires more than two seconds to No action required. This message should produce audio for the selected channel. disappear shortly. Sat Fault/Sirius System Failure. There is an internal module or system failure If this message does not clear shortly, or with present.
  • Page 401 MyLincoln Touch Troubleshooting tips Radio display Cause Action Call Sirius Your satellite service is no longer available. Contact Sirius at 1-888-539-7474 to resolve 1-888-539-7474. subscription issues. None found. Check Channel Guide. All the channels in the selected category are Use the channel guide to turn off the Lock or either skipped or locked.
  • Page 402 MyLincoln Touch You can also advance and reverse the "SIRIUS" current track or current folder, if applicable. "TUNE" "Tune" Repeat "<Channel Name>" "Help" Touch this button to repeat the currently "Preset <#>" playing track, all tracks on the disc or turn If you have said "Sports game", see the "SAT"...
  • Page 403 MyLincoln Touch • Bass If you are not listening to a CD, press the "CD" voice button and, after the tone, say "CD", • Midrange "Shuffle off" then any of the following commands. • Treble "Help" • Balance and Fade "CD"...
  • Page 404 MyLincoln Touch USB Port In order to playback video from your iPod or iPhone, you must have a special combination USB/RCA composite video cable (which you can buy from Apple). When you connect the cable to your iPod or iPhone, plug the other end into both the RCA jacks and the USB port.
  • Page 405 MyLincoln Touch Similar Music Note: Your vehicle may not have all these You can also touch What’s Playing to hear sound settings. how the system pronounces the current band This feature allows you to choose music and song. This can be helpful when using Media Player Settings allows you to select similar to what is currently playing.
  • Page 406 MyLincoln Touch "USB" or "SD CARD" "USB" or "SD CARD" "USB" or "SD CARD" "Play playlist <name>" "Repeat one" "Browse" "Play podcast <name>" "Shuffle" "Next" "Play podcast episode <name>" "Shuffle album" "Pause" "Play similar music" "Shuffle off" "Play" "Play song <name>" "What's this?"...
  • Page 407: Metadata Information

    MyLincoln Touch Supported Media Players, Formats and "BROWSE" "BROWSE" Metadata Information "All audiobooks" "Artist <name>" SYNC is capable of hosting nearly any digital "All authors" "Audiobook <name>" media player, including iPod, Zune , plays from device players, and most USB drives. "All composers"...
  • Page 408: Bluetooth Audio

    MyLincoln Touch Bluetooth Audio A/V Inputs WARNINGS Store the portable music player in a Your system allows you to stream audio over WARNINGS secure location, such as the center your vehicle's speakers from your connected, Driving while distracted can result in console or the glove box, when your vehicle Bluetooth-enabled cellular phone.
  • Page 409 MyLincoln Touch To use the auxiliary input jack feature, make 7. Adjust the sound on your portable music sure that your portable music player is player until it reaches the level of the FM designed for use with headphones and that station or CD by switching back and forth it is fully charged.
  • Page 410: Phone

    MyLincoln Touch • If the music sounds distorted at lower • Control the portable media player in the listening levels, turn the portable music same manner when used with player volume down. If the problem headphones, as the auxiliary input jack persists, replace or recharge the batteries does not provide control (such as Play or in the portable media player.
  • Page 411 MyLincoln Touch Phone Quick Dial Phonebook History Messaging Settings • Call waiting notification. Pairing Your Phone for the First Time Hands-free calling is one of the main features of SYNC. Once you pair your phone, you can • Caller ID. WARNING access many options using the touchscreen Other features, such as text messaging using...
  • Page 412: Making Calls

    MyLincoln Touch The first thing you must do to use the phone 4. When prompted on your phone’s display, 3. If prompted to enter a PIN on your features of SYNC is to pair your confirm that the PIN provided by SYNC device, it does not support Secure Simple Bluetooth-enabled cellular phone with SYNC.
  • Page 413 MyLincoln Touch Receiving Calls Phone To switch on contact picture settings, if your device supports this feature, press Phone > Touch this button to access the on-screen During an incoming call, an audible tone Settings > Manage Phonebook > Download numerical pad to enter a number and place sounds.
  • Page 414 MyLincoln Touch Text Messaging Composing a Text Message Text message options Note: This is a speed-dependent feature. It Note: Downloading and sending text is unavailable when your vehicle is traveling messages using Bluetooth are I’ll call you back in a few minutes. at speeds over 3 mph (5 km/h).
  • Page 415: Phone Settings

    MyLincoln Touch Receiving a Text Message Bluetooth Text Message Notification Note: If you select View and your vehicle is Touch this tab to turn Bluetooth off or on. Select a text message notification, if traveling over 3 mph (5 km/h), the system supported by your phone.
  • Page 416 MyLincoln Touch Roaming Warning "PHONE" "PHONE" Touch this button to have the system alert "Do not disturb on" "Reply to text messages" you when your phone is in roaming mode. "Forward text messages" "Turn ringer off" Phone Voice Commands "Turn ringer on" "Go to hands free"...
  • Page 417: Electric Vehicle Information

    MyLincoln Touch Your system has special electric ELECTRIC VEHICLE INFORMATION vehicle screens, which display power flow and charge settings. E161716 To access these screens, press the EV Info button. E163044 Power MKZ Hybrid (), enUSA...
  • Page 418 MyLincoln Touch Power E163015 Motor-to-wheel flow shows the direction of power flow between the wheels and the electric motor. Electric Motor represents the hybrid electric motor. The higher the motor power is, the larger the circle around this node. Any time the vehicle is ready to be driven, the motor node illuminates.
  • Page 419 MyLincoln Touch Other includes all power usage from the low voltage accessories such as the climate control fan, headlights and heated seats. The higher the power usage is from these accessories, the larger the circle around the node. This node illuminates anytime the vehicle is on since there is always some low level power in use.
  • Page 420 MyLincoln Touch The battery-to-motor flow includes battery Accessories indicates electrical power The climate control system may determine power the vehicle is using for acceleration. demands from your vehicle’s accessory A/C is necessary even when you turn it off. It does not include energy the vehicle is systems.
  • Page 421 MyLincoln Touch Engine On due to Low Gear The engine is on because the vehicle is in low gear. Shift out of low gear to return to electric mode. Battery Charging The engine is on to charge the high-voltage battery. The vehicle returns to electric mode once the battery is charged.
  • Page 422: Information

    MyLincoln Touch INFORMATION E161889 SYNC Services Sirius Travel Link Alerts Calendar SYNC Applications MKZ Hybrid (), enUSA...
  • Page 423 MyLincoln Touch Under the Information menu, you can access Note: SYNC Services requires activation Note: The driver is ultimately responsible for features such as: before use. Visit www.SYNCMyRide.com to the safe operation of the vehicle, and register and check your eligibility for therefore, must evaluate whether it is safe •...
  • Page 424 MyLincoln Touch Note: When you connect, the service uses Connecting to SYNC Services Using Voice If your vehicle is not equipped with GPS technology and advanced vehicle Commands Navigation, press the green tab on your sensors to collect your vehicle's current touchscreen.
  • Page 425 MyLincoln Touch speak with an operator when it has If your vehicle is not equipped with If you miss a turn, SYNC automatically asks difficulty matching your voice request. Navigation: if you want the route updated. Just say, "Yes" The live operator can assist you by when prompted and the system delivers a •...
  • Page 426 MyLincoln Touch SYNC Services quick tips Personalizing You can personalize your Services feature to provide quicker access to your most used or favorite information. You can save address points, such as work or home. You can also save favorite information like sports teams, such as Detroit Lions, or a news category.
  • Page 427 MyLincoln Touch Sirius Travel Link Note: Visit www.siriusxm.com/traffic# and Fuel Prices (If Equipped) click on Coverage map and details for a Touch this button to view fuel prices at WARNING complete listing of all traffic areas covered stations close to your vehicle’s location or by Sirius Travel Link.
  • Page 428 MyLincoln Touch Ski Conditions "SIRIUS TRAVEL LINK" Sports-related Commands Touch this button to view ski conditions for "Weather map" "WNBA" a specific area. "Help" "Help" Sirius Travel Link Voice Commands If you say "Sports headlines", "Sports If you want to hear headlines, schedules or Press the voice button on the schedules"...
  • Page 429 MyLincoln Touch Press Alerts, and then choose from any of Additional sports-related voice commands Additional sports-related voice commands the following services: "Golf headlines" "NFL schedule" • View the complete message "Golf leaderboard" "NFL scores" • Delete the message • Delete All messages "Golf schedule"...
  • Page 430 MyLincoln Touch 911 Assist Note: Before setting this feature on, make See Supplementary Restraints System (If Equipped) sure that you read the 911 Assist Privacy (page 43). Important information regarding WARNINGS Notice later in this section for important airbag deployment is in this chapter. information.
  • Page 431 MyLincoln Touch To make sure that 911 Assist works properly: In the Event of a Crash If you do not cancel the call, and SYNC makes a successful call, a pre-recorded • SYNC must be powered and working Not all crashes deploy an airbag or activate message plays for the 911 operator, and then properly at the time of the incident and the fuel pump shut-off (which would trigger...
  • Page 432 MyLincoln Touch or verbally disclosing to 911 operators your Note: Your Vehicle Health Report feature Register for Vehicle Health Report and set vehicle location or other details about your requires activation prior to use. Visit your report preferences at vehicle or crash to assist 911 operators to www.SYNCMyRide.com to register.
  • Page 433: Climate

    MyLincoln Touch To run a report by voice command, collect more vehicle information. Ford may CLIMATE press the voice button on the use your vehicle information it collects for E142599 steering wheel and, when any purpose. If you do not want to disclose Touch the lower right corner on the prompted, say "Vehicle health report".
  • Page 434 MyLincoln Touch E171848 Power: Touch the button to switch the system on and off. Switching off the climate control system prevents outside air from entering the vehicle. Passenger settings: Touch the + or – to increase or decrease the air temperature on the passenger side of the vehicle. Touch the heated seat icon to switch the heated seat off and on (if equipped).
  • Page 435 MyLincoln Touch Note: The passenger side temperature and the DUAL indicator automatically turn on when the passenger is adjusting their temperature control. Note: See the following Smart Zone Feature section for more information on the DUAL button. Fan speed: Touch + or - to increase or decrease the volume of air circulated in your vehicle. Note: When the system is controlling the fan speed automatically, all the fan speed indicators turn off.
  • Page 436 MyLincoln Touch MAX Defrost: Touch the button to maximize defrosting. Outside air flows through the windshield vents, fan automatically adjusts to the highest speed and the temperature dial returns to the full heat position. You can use this setting to defog or clear a thin covering of ice from the windshield.
  • Page 437 MyLincoln Touch Turning the Feature Off There are additional climate control "CLIMATE" commands but in order to access them, you Press and hold the DUAL button for more "Off" have to say "Climate" first. When the system than four seconds. Both temperature displays is ready to listen, you may say any of the "On"...
  • Page 438: Navigation

    MyLincoln Touch Note: The SD card slot is spring-loaded. To "CLIMATE" remove the SD card, just push the card in Destination "Windshield floor on" and release it. Do not attempt to pull the My Home card out to remove it; this could cause "Help"...
  • Page 439 MyLincoln Touch Point of Interest (POI) Categories 1. Enter the necessary information into the You can cancel the route or have the system highlighted text fields (in any order). For demo the route for you. Select Route Prefs address destination entry, the Go! button to set route preferences like avoiding Main categories appears once you enter all the necessary...
  • Page 440 MyLincoln Touch cityseekr Press More Information for a longer review, a list of services and facilities, the average Subcategories Note: cityseekr point of interest (POI) room or meal price as well as the website. information is limited to approximately 912 Restaurant This screen displays the point of interest icon cities (881 in the United States, 20 in Canada...
  • Page 441 MyLincoln Touch Parking POI Notification This icon appears when your For hotels, cityseekr can provide information selection exists in multiple such as star rating, price category, review, Set the automatic parking point of interest categories within the system. check-in and checkout times, hotel service notification.
  • Page 442: Map Mode

    MyLincoln Touch Eco Time Penalty Avoid Areas Traffic Preferences Select a low, medium or high cost for the Choose areas which you want the system to Avoid Traffic Problems calculated Eco Route. The higher the setting, avoid when calculating a route for you. Choose how you want the system to handle the longer the time allotment is for the route.
  • Page 443 MyLincoln Touch 3D landmarks appear as clear, visible objects Heading up (2D map) always shows Press the speaker button on the that are typically recognizable and have a the direction of forward travel to be map to mute route guidance. When E174017 certain tourist value.
  • Page 444: Quick-Touch Buttons

    MyLincoln Touch In 3D mode, rotate the map view by swiping Address book entry default icon(s) Waypoint indicates the location of a your finger across the shaded bar with the indicates the location on the map of waypoint on the map. The number arrows.
  • Page 445: Navigation Map Updates

    MyLincoln Touch Navigation Map Updates Set as Dest View/Edit Route Touch this button to select a scrolled location Access these features when a route is active: Annual navigation map updates are available on the map as your destination. You may for purchase through your dealership, by •...
  • Page 446 MyLincoln Touch Navigation system voice commands Navigation system voice commands Navigation system voice commands "Destination favorites" "Show 3D" "Zoom out" "Destination home" "Show heading up" "Help" "Destination intersection" "Show map" These commands are only available when a navigation route is active. "Destination nearest <POI category>"...
  • Page 447 MyLincoln Touch "DESTINATION" "NAVIGATION" "Nearest POI" "Zoom to <distance>" "Play nametags" "Help" "POI category" If you say "Destination", you can then say any command in the "Destination" chart. "Previous destination" One-shot Destination Street Address "Street address" When you say either "Navigation destination "Help"...
  • Page 448: Accessories

    Accessories Exterior style For a complete listing of the accessories that *Lincoln Licensed Accessory. The accessory are available for your vehicle, please contact manufacturer designs, develops and • Side-window deflectors. an authorized dealer or visit our online store therefore warrants Lincoln Licensed at www.Accessories.Lincoln.com (United •...
  • Page 449 Accessories For maximum vehicle performance, keep the • Mobile communications systems may following information in mind when adding harm the operation of your vehicle, accessories or equipment to your vehicle: particularly if their manufacturer did not design them specifically for automotive •...
  • Page 450: Appendices

    Appendices materials, and "online" or electronic • The MS SOFTWARE and/or FORD END USER LICENSE AGREEMENT documentation ("MS SOFTWARE") are SOFTWARE may interface with and/or protected by international intellectual communicate with, or may be later SYNC End User License Agreement property laws and treaties.
  • Page 451 Appendices IF YOU DO NOT AGREE TO THIS END Description of Other Rights and Limitations • Limitations on Distributing, Copying, USER LICENSE AGREEMENT ("EULA") DO Modifying and Creating Derivative • Speech Recognition: If the SOFTWARE NOT USE THE DEVICE OR COPY THE Works: You may not distribute, copy, includes speech recognition SOFTWARE.
  • Page 452 Appendices and printed materials, any upgrades, and, include a revocation list with the licenses. • Internet-Based Services Components: if applicable, the Certificate(s) of Content owners may require you to The SOFTWARE may contain Authenticity), and the recipient agrees to upgrade the SOFTWARE on your DEVICE components that enable and facilitate the terms of this EULA.
  • Page 453 Appendices If FORD MOTOR COMPANY or third party software and services suppliers provide or make available to you Supplemental Components and no other EULA terms are provided along with the Supplemental Components, then the terms of this EULA shall apply. If MS, Microsoft Corporation, their affiliates and/or their designated agent make available Supplemental Components, and no other...
  • Page 454 Appendices • Links to Third Party Sites: The MS • Obligation to Drive Responsibly: You printed materials, and any copies of the SOFTWARE may provide you with the recognize your obligation to drive SOFTWARE, are owned by MS, Microsoft ability to link to third party sites through responsibly and keep attention on the Corporation, FORD MOTOR COMPANY, or the use of the SOFTWARE.
  • Page 455 Appendices Adobe EXPORT RESTRICTIONS: You acknowledge documentation for the DEVICE. Should you that the SOFTWARE is subject to U.S. and have any questions concerning this EULA, Contains Adobe® [Flash® Player] or [AIR®] European Union export jurisdiction. You or if you desire to contact FORD MOTOR technology by Adobe Systems Incorporated.
  • Page 456 Appendices Read and follow instructions: Before using Prolonged Views of Screen: Do not access WARNING your Windows Automotive- based system, any function requiring a prolonged view of Operating certain parts of this system read and follow all instructions and safety the screen while you are driving.
  • Page 457 Appendices Navigation Features: Any navigation Route Safety: Do not follow the route Telenav Software End User License features included in the system are intended suggestions if doing so would result in an Agreement to provide turn by turn instructions to get you unsafe or illegal maneuver, if you would be Please read these terms and conditions to a desired destination.
  • Page 458 Appendices 2. Account Information account information, as well as other consider to be unsafe, do not follow such payment and personal information provided instructions; (c) do not input destinations, or You agree: (a) when registering the Telenav by you to Telenav (directly or through the otherwise manipulate the Telenav Software, Software, to provide Telenav with true, use of the Telenav Software, is subject to...
  • Page 459 Appendices 3.1 License Limitations abusive, harassing, tortuous, defamatory, survival of you or others is dependent on the vulgar, obscene, libelous, or otherwise accuracy of navigation, as the maps or You agree not to do any of the following: (a) objectionable; and (f) lease, rent out, or functionality of the Telenav Software are not reverse engineer, decompile, disassemble, otherwise permit unauthorized access by...
  • Page 460 Appendices 5. Limitation of Liability BE LIMITED TO THE AMOUNT ACTUALLY This Agreement and performance hereunder PAID BY YOU FOR THE TELENAV will be governed by and construed in TO THE EXTENT PERMITTED UNDER SOFTWARE. SOME STATES AND/OR accordance with the laws of the State of APPLICABLE LAW, UNDER NO JURISDICTIONS DO NOT ALLOW THE California, without giving effect to its conflict...
  • Page 461 Appendices and all other parties shall immediately cease intended to, or shall be, granted or conferred all use of the Telenav Software. by implication, statute, inducement, estoppel Telenav’s or your failure to require Notwithstanding the foregoing, Telenav may or otherwise, and Telenav and its suppliers performance of any provision shall not affect assign this Agreement to any other party at and licensors hereby reserve all of their...
  • Page 462 Appendices 9.1 End User Terms Required by HERE ©United States Postal Service® 2014. Prices North America, LLC are not established, controlled or approved The headings in this Agreement are for by the United States Postal Service®. The convenience of reference only, will not be The data (“Data”) is provided for your following trademarks and registrations are deemed to be a part of this Agreement, and...
  • Page 463 Appendices Permitted Use. with any positioning devices or any mobile content, quality, accuracy, completeness, or wireless-connected electronic or computer effectiveness, reliability, fitness for a You agree to use this Data together with the devices, including without limitation cellular particular purpose, usefulness, use or results Telenav Software solely for the internal phones, palmtop and handheld computers, to be obtained from this Data, or that the...
  • Page 464 Appendices Governing Law. DAMAGES, DIRECT OR INDIRECT, WHICH and regulations administered by the Office MAY RESULT FROM THE USE OR of Foreign Assets Control of the U.S. The above terms and conditions shall be POSSESSION OF THE INFORMATION; OR Department of Commerce and the Bureau governed by the laws of the State of Illinois FOR ANY LOSS OF PROFIT, REVENUE, of Industry and Security of the U.S.
  • Page 465 Appendices accordance with these End-User Terms, and If the Contracting Officer, federal government each copy of Data delivered or otherwise agency, or any federal official refuses to use B. Canada Data. The following provisions furnished shall be marked and embedded the legend provided herein, the Contracting apply to the Data for Canada, which may as appropriate with the following “Notice of...
  • Page 466 Appendices b. Limitation on Liability: The Third sion from Canadian authorities, including under the Agreement, or as otherwise Party Data licensors, including Her © Her Majesty the Queen in Right of may be provided, by Client) which shall Majesty, Canada Post and NRCan, Canada, ©...
  • Page 467 Appendices action alleging any loss, injury or the cause of the claim, demand or II. Mexico. The following provision applies damages, direct or indirect, which may action, alleging loss, costs, expenses, to the Data for Mexico, which includes result from the use or possession of damages or injuries (including injuries certain data from the Instituto Nacional de the data or the Data.
  • Page 468 Appendices Ecuador “INSTITUTO GEOGRAFICO Country Notice shall mean Geomarketing applications, MILITAR DEL ECUADOR GIS applications, mobile business asset Jordan “© Royal Jordanian Geographic AUTORIZACION N° IGM-2011- management applications, call center Centre”. The foregoing notice 01- PCO-01 DEL 25 DE ENERO applications, telematics applications, requirement for Jordan Data is DE 2011”...
  • Page 469 Appendices 2. Display of Third Party Rights Legends Kartografie a.s.; (c) such license for selling C. OS Enforcement. Without limiting for Belgium. Client shall, for each Trans- or distributing with respect to Data for the Section IV(B) above, with respect to Data action that uses Traffic Codes for Territory of Switzerland is conditioned on for the Territory of Great Britain, Client...
  • Page 470 Appendices Moldova, Italy “La Banca Dati Italiana è stata license rights granted to Client under this Poland, prodotta usando quale riferi- TL with respect to the Data for such Slovenia mento anche cartografia countries are contingent upon Client’s and/or numerica ed al tratto prodotta compliance with all applicable laws and Ukraine e fornita dalla Regione...
  • Page 471 Appendices remove any copyright notices that appear devices, including without limitation cellular Product incorporates data which is © and do not modify the Data in any way. You phones, palmtop and handheld computers, 20XX Telstra Corporation Limited, GM agree not to otherwise reproduce, copy, pagers, and personal digital assistants or Holden Limited, Intelematics Australia modify, decompile, disassemble or reverse...
  • Page 472 Appendices Limited Liability: is void if failure of the Data has resulted from NO CIRCUMSTANCES SHALL NAV2’s OR accident, abuse, or misapplication. Any ITS SUPPLIERS’ LIABILITY HEREUNDER TO THE EXTENT PERMITTED BY replacement Data will be warranted for the EXCEED THE PRICE PAID. Certain liability APPLICABLE LAW, NAV2 AND ITS remainder of the original warranty period or exclusions may not be permitted under...
  • Page 473 Appendices Entire Agreement Gracenote® Copyright The software from Gracenote (the "Gracenote Software") enables this device These terms and conditions constitute the CD and music-related data from Gracenote, to do disc and music file identification and entire agreement between NAV2(and its Inc., copyright©...
  • Page 474 Appendices party. YOU AGREE NOT TO USE OR Gracenote uses a unique identifier to track ERROR-FREE OR THAT THE FUNCTIONING EXPLOIT GRACENOTE CONTENT, queries for statistical purposes. The purpose OF THE GRACENOTE SOFTWARE OR GRACENOTE DATA, THE GRACENOTE of a randomly assigned numeric identifier is GRACENOTE SERVERS WILL BE SOFTWARE, OR GRACENOTE SERVERS, to allow Gracenote to count queries without...
  • Page 475 Appendices United States and Mexico This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. FCC ID: KMHSG1G1 Operation is subject to the following two IC: 1422A-SG1G1 conditions: (1) This device may not cause harmful interference, and (2) this device must Mexico accept any interference received, including...
  • Page 476: Extended Service Plan (Esp)

    Extended Service Plan (ESP) PROTECT YOURSELF FROM THE RISING 1. PremiumCARE - Our most comprehensive Rental Car Reimbursement COST OF VEHICLE REPAIRS WITH A coverage. With over 1000 covered 1st day Rental Benefit LINCOLN EXTENDED SERVICE PLAN. components, this plan is so complete that we generally only discuss what’s not You take advantage of replacement SERVICE PLANS (U.S.
  • Page 477 Extended Service Plan (ESP) SERVICE PLANS (CANADA ONLY) Transferable Coverage • Brake pads and linings. • Shock absorbers. If you sell your vehicle before your Lincoln You can get more protection for your vehicle • Belts and hoses. Extended Service Plan coverage expires, by purchasing a Lincoln Extended Service you can transfer any remaining coverage to Plan.
  • Page 478 Extended Service Plan (ESP) There are several Lincoln Extended Service Plans available in various time, distance and deductible combinations. Each plan is tailored to fit your own driving needs, including reimbursement for towing and rental. When you purchase Lincoln Extended Service Plan, you receive added peace-of-mind protection throughout Canada and the United States, provided by a network...
  • Page 479: Scheduled Maintenance

    Scheduled Maintenance Failure to perform scheduled maintenance If you do not use Ford authorized parts they GENERAL MAINTENANCE invalidates warranty coverage on parts may not meet our specifications and INFORMATION affected by the lack of maintenance. depending on the part, it could affect emissions compliance.
  • Page 480 Scheduled Maintenance Your vehicle is equipped with an information Your vehicle is very sophisticated and built Additives and Chemicals display, which indicates the proper oil with multiple, complex, performance systems. This owner's manual and the Ford Workshop change interval. This interval may be up to Every manufacturer develops these systems Manual list the recommended additives and one year or 10000 miles (16000 kilometers).
  • Page 481 Scheduled Maintenance Owner Checks and Services Make sure to change your vehicle’s oils and It is critical that systems are flushed only with fluids at the specified intervals or in new fluid that is the same as that required Make sure you perform the following basic conjunction with a repair.
  • Page 482: Multi-Point Inspection

    Scheduled Maintenance Check every six months Safety belts and seat latches for wear and function. Safety warning lamps (brake, ABS, airbag and safety belt) for operation. Washer spray and wiper operation. Clean or replace blades as necessary. Multi-point Inspection In order to keep your vehicle running right, it is important to have the systems on your vehicle checked regularly.
  • Page 483 Scheduled Maintenance Multi-point inspection Exterior lamps operation Steering and linkage Fluid levels ; fill if necessary Tires for wear and proper pressure For oil and fluid leaks Windshield for cracks, chips or pits Half-shaft dust boots Washer spray and wiper operation Brake, coolant recovery reservoir, automatic transmission and window washer If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration Use By date on the canister.
  • Page 484: Normal Scheduled Maintenance

    Scheduled Maintenance NORMAL SCHEDULED MAINTENANCE 1, 2 Normal scheduled maintenance Every 12 months or 10000 Change engine oil and filter. miles (16000 km). The oil monitoring system displays Rotate tires, inspect tire wear and measure tread depth. a message in the informa- Inspect automatic transmission fluid level.
  • Page 485 Scheduled Maintenance Other maintenance items Every 20000 miles (32000 Replace cabin air filter. Every 30000 miles (48000 Replace engine air filter. At 100000 miles (160000 Change engine coolant and motor/electronics coolant. Every 100000 miles Replace spark plugs. (160000 km) Every 150000 miles Change automatic transmission fluid.
  • Page 486: Special Operating Conditions Scheduled Maintenance

    Scheduled Maintenance perform extra maintenance as indicated. If SPECIAL OPERATING CONDITIONS you operate your vehicle occasionally under SCHEDULED MAINTENANCE any of these conditions, it is not necessary to perform the extra maintenance. For If you operate your vehicle primarily in any specific recommendations, see your of the following conditions, you need to dealership service advisor or technician.
  • Page 487 Scheduled Maintenance Operating in dusty or sandy conditions (such as unpaved or dusty roads) Rotate tires, inspect tires for wear and measure tread depth. Every 5000 miles (8000 km) Change engine oil and filter. or six months Perform multi-point inspection. California Fuel Filter Replacement Hot Climate Oil Change Intervals Exceptions...
  • Page 488: Scheduled Maintenance Record

    Scheduled Maintenance Engine Air Filter and Cabin Air Filter dirty conditions. Vehicles operated in these Replacement conditions require frequent inspection and replacement of the engine air filter and cabin The life of the engine air filter and cabin air air filter. filter is dependent on exposure to dusty and SCHEDULED MAINTENANCE RECORD Dealer stamp...
  • Page 489 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ Hybrid (), enUSA...
  • Page 490 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ Hybrid (), enUSA...
  • Page 491 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ Hybrid (), enUSA...
  • Page 492 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ Hybrid (), enUSA...
  • Page 493 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ Hybrid (), enUSA...
  • Page 494 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ Hybrid (), enUSA...
  • Page 495 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ Hybrid (), enUSA...
  • Page 496 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ Hybrid (), enUSA...
  • Page 497 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ Hybrid (), enUSA...
  • Page 498 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ Hybrid (), enUSA...
  • Page 499 MKZ Hybrid (), enUSA...
  • Page 500 Index Adjusting the Headlamps......296 Autolamps............85 Horizontal Aim Adjustment......297 Windshield Wiper Activated Headlamps..86 Vertical Aim Adjustment........296 Automatic Climate Control......139 Adjusting the Steering Wheel......78 Automatic High Beam Control....88 See: Climate Control..........139 Power Tilt and Telescope Steering Activating the System..........89 About This Manual..........7 Column..............78 Manually Overriding the System......89 Protecting the Environment........7...
  • Page 501 Index Brake Fluid Check........293 Child Restraint and Safety Belt Climate Control..........139 Brakes...............191 Maintenance..........40 Climate Controlled Seats......153 General Information..........191 Child Safety............15 Cooled Seats............153 Breaking-In.............248 Collision, Damage or Fire Event....256 General Information..........15 Bulb Specification Chart......298 Child Safety Locks..........30 Guidance for Ford Motor Company Electric Left-Hand Side............31 and Hybrid-Electric Vehicles Equipped With Right-Hand Side.............31...
  • Page 502 Index Daytime Running Lamps.......87 Electric Parking Brake........192 Engine Coolant Check........288 Type 1 - Conventional Applying the electric parking brake....192 Adding Coolant...........289 (Non-Configurable)...........87 Applying the electric parking brake when the Adding Engine Coolant........290 Type 2 - Configurable..........88 vehicle is moving..........193 Adding Inverter System Controller Direction Indicators........90 Battery With No Charge........194 Coolant.............290...
  • Page 503 Index Entertainment..........385 A/V Inputs.............405 AM/FM Radio............387 Fastening the Safety Belts......33 Garage Door Opener Bluetooth Audio..........405 Rear Inflatable Safety Belt........35 See: Universal Garage Door Opener.....155 Browsing Device Content........386 Gauges............100 Safety Belt Extension Assembly.......36 CD................399 Safety Belt Locking Modes.........34 Left Information Display........101 SD Card Slot and USB Port......400 Using Safety Belts During Pregnancy.....33 Right Information Display........103...
  • Page 504 Index Headlamp Exit Delay........87 Hints on Controlling the Interior Information............419 Head Restraints..........144 Climate............141 911 Assist...............427 Adjusting the Head Restraint......145 Cooling the Interior Quickly.......141 Alerts..............426 Tilting Head Restraints ........146 General Hints............141 Calendar...............426 Heated Seats...........151 Heating the Interior Quickly......141 Sirius Travel Link..........424 Front Seats.............151 Recommended Settings for Cooling ....141 SYNC Services (If Equipped, United States...
  • Page 505 Index Information Messages.........120 Traction Control..........135 Active Park.............121 Transmission............136 Adaptive Cruise Control........121 Installing Child Seats........17 Keyless Entry............70 AdvanceTrac ............122 Child Seats...............17 SECURICODE KEYLESS ENTRY Airbag..............122 Using Lap and Shoulder Belts......17 KEYPAD...............70 Alarm..............123 Using Lower Anchors and Tethers for Keyless Starting..........163 Automatic Engine Shutdown......123 CHildren (LATCH)..........23 Ignition Modes.............163 Battery and Charging System (12 volt)...124...
  • Page 506 Index Locking and Unlocking.........65 Mirrors Activating Intelligent Access ......66 See: Heated Windows and Mirrors....142 Autolock Feature...........67 See: Windows and Mirrors.........93 Oil Check Mobile Communications Equipment...13 Auto Relock............67 See: Engine Oil Check........287 Battery Saver............68 Moonroof............98 Opening and Closing the Hood....284 Illuminated Entry...........68 Bounce-Back............99 Ordering Additional Owner's Illuminated Exit............68...
  • Page 507 Index Phone..............407 Reporting Safety Defects (Canada Only)..............265 Making Calls............409 Pairing Subsequent Phones......409 Reporting Safety Defects (U.S. Only)..264 Rear Seat Armrest.........154 Roadside Assistance........251 Pairing Your Phone for the First Time...408 Armrest pass-through........154 Phone Menu Options.........410 Vehicles Sold In Canada: Getting Roadside Rear Seats............150 Phone Settings.............412 Rear View Camera........207...
  • Page 508 Index Safety Precautions........174 Starting a Gasoline Engine......164 Temporary Mobility Kit........311 Scheduled Maintenance Record....485 Automatic Shutdown..........165 First Stage: Reinflating the Tire with Sealing Scheduled Maintenance......476 Fast Restart............165 Compound and Air.........313 Seats..............144 Guarding Against Exhaust Fumes....166 General Information..........311 Security..............75 Important Ventilating Information....166 Second Stage: Checking Tire Pressure..314 Settings............372 Switching Off the Vehicle When It Is...
  • Page 509 Index Tire Pressure Monitoring System.....339 Using Adaptive Cruise Control....212 Using Traction Control.........196 Changing Tires with a Tire Pressure Blocked Sensor............217 Switching the System Off Using a Monitoring System........340 Changing the Set Speed........216 Switch..............196 Understanding Your Tire Pressure Monitoring Detection Issues..........216 Switching the System Off Using the System .............340 Disengaging the System........215...
  • Page 510 Index See: Vehicle Identification Number....348 Voice Control...........80 MKZ Hybrid (), enUSA...
  • Page 511 Index Stability Control..........107 Stability Control Off..........107 Stop Safely............107 Warning Lamps and Indicators....103 Trunk Ajar..............107 Adaptive Cruise Control........103 Washer Fluid Check........293 Anti-Lock Braking System.........104 Washers Battery..............104 See: Cleaning the Exterior........301 Blind Spot Monitor..........104 See: Wipers and Washers........82 Brake System............104 Waxing............302 Cruise Control............104 Wheels and Tires..........311 Direction Indicator..........104 Technical Specifications........344...

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