GE 28128xx3 User Manual

Dect6.0 cordless handset speakerphone answering system
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Model 28128 Series
DECT6.0 Cordless Handset
Speakerphone Answering
System User's Guide
Your new GE telephone system is EXPANDABLE up to a total of 7 handsets
(by purchase of optional Model 28101 handset with charge cradle)

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Summary of Contents for GE 28128xx3

  • Page 1 Model 28128 Series DECT6.0 Cordless Handset Speakerphone Answering System User’s Guide Your new GE telephone system is EXPANDABLE up to a total of 7 handsets (by purchase of optional Model 28101 handset with charge cradle)
  • Page 2: Equipment Approval Information

    EqUiPMENT APProvAL iNforMATioN Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA. 1 Notification to the Local Telephone Company On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment.
  • Page 3: I Nformation

    The telephone company may make changes in its communications facilities, equipment, operations or procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these changes are expected to affect the use or performance of your telephone equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service.
  • Page 4: Nformation For

    earing ompatibility This telephone system meets FCC standards for Hearing Aid Compatibility. iCensing Licensed under US Patent 6,47,009. FCC rF r adiation This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 0 centimeters between the radiator and your body.
  • Page 5: Table Of Contents

    TABLE of CoNTENTS quipment pproval nFormation ...3 nterFerenCe nFormation (HaC) ...4 earing ompatibility ...4 iCensing FCC rF r adiation xposure deCt p nFormation For roduCt ...8 ntroduCtion ...8 eFore egin ...8 arts HeCklist elepHone equirements ...9 nstallation ...9 igital eCurity ystem mportant nstallation...
  • Page 6 TABLE of CoNTENTS ...32 emory ... 33 essage laybaCk ...34 eaVing a nswering ystem emote emote CCess From ordless ...35 emory ...35 elepHone peration ...35 isual ndiCators CHarge/in use i ndiCator on tHe talk i spkr i ndiCator and ... 35 andset VmWi i ndiCator on...
  • Page 7 TABLE of CoNTENTS ... 49 roup Hanging tHe roup anaging peed ialing dding tHe peed ialing diting tHe peed ialing eleting tHe peed ialing ransFerring tHe Hone book reCord betWeen ...51 Handset and base ...51 eatures ... 51 onitoring ...52 nterCom peration andset to...
  • Page 8: Efore Y Ou

    iNTroDUCTioN CAUTioN: When using telephone equipment, there are basic safety instructions that should always be followed. refer to the iMPorTANT SAfETY iNSTrUCTioNS provided with this product and save them for future reference. iMPorTANT: Because cordless phones operate on electricity, you should have at least one phone in your home that isn’t cordless, in case the power in your home goes out.
  • Page 9: Ack Equirements

    For Model 28128xx3 there will be oNE additional handset, charge cradle, belt clip, battery pack and cover than shown. NoTE: if a headset is included in your package, it replaces one set of a handset, belt clip, battery pack and cover.
  • Page 10: Nstallation

    mportant nstallation • Avoid sources of noise and heat, such as motors, fluorescent lighting, microwave ovens, heating appliances and direct sunlight. • Avoid areas of excessive dust, moisture and low temperature. • Avoid other cordless telephones or personal computers. • Never install telephone wiring during a lightning storm. •...
  • Page 11: Handset Layout

    HANDSET LAYoUT EArPiECE CiD/5 (CALLEr iD/5 button) (Soft Key Left) PHoNE BooK/3 (button) TALK (button) END/cancel (button) MUTE/answerer (button) repeat (button) play-stop (button) erase (button) visual Message Waiting indicator Display (Soft Key right) Sound quality/4 (button) SPKr (speaker button) rEDiAL/6 (button) DELETE/flash (button) skip (button)
  • Page 12: Ayout

    BASE LAYoUT (Soft Key Left) CHArGE/iN USE (Soft Key right) (indicator) voLUME +/- SPEAKEr (buttons) (BUTToN) MUTE (button) rEPEAT/3 visual Message (button) Waiting (indicator) PHoNE BooK /3(button) Do NoT DiSTUrB (button) Connect/ Bluetooth® END/Cancel (button) (button) DELETE/fLASH (button) rEDiAL/6 (button) CiD/5 (caller iD button)
  • Page 13: Hone Nstalling The Andset Attery

    iNSTALLiNG THE PHoNE nstalling tHe NoTE: You must connect the handset battery before using the cordless handsets. CAUTioN: To reduce the risk of fire or personal injury, use only the Thomson inc. approved model 5-2721 Nickel-metal Hydride battery (Ni-MH), which is compatible with this unit. 1.
  • Page 14 1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and place your cordless telephone on a level surface, such as a desktop or tabletop, or you may mount it on the wall. . Install 4 AAA-size alkaline batteries (not included) for back up power in the event of a power failure.
  • Page 15: W All M Ounting

    After the Handset and Base have been powered up, the base displays the Date/ Time set up screen for entry. You MUST enter the date/time prior to operating the unit. 5. Use the number keys to enter the year and the date. 6.
  • Page 16: Ecording The Eviewing The

    Language 1. Make sure your base is off (not in talk mode). . Press the Menu (SKL) button to enter the main menu. button to scroll to Phone Settings. 3. Use the 4. Press the Select (SKL) button to enter the submenu. button to scroll to Language.
  • Page 17: Nformation Ext Ntry

    ProGrAMMiNG iNforMATioN The base and/or handset menus give you access to all of the built-in features. NoTE: Menu settings on the handset and on the base are separate and do not interface with each other, which means changing menu settings on the base affects ONLY the settings on the base. Press the Menu (SKL) button to display the menu options, then press the Press the Select (SKL) button to activate a menu option.
  • Page 18: Message Alert

    button to select On or Off. The default setting is On. 3. Use the 4. Press the Select (SKL) button to save your selection. You will hear a voice announcement of confirmation. Security Code You can access the answering system from a tone-dial telephone in another (remote) location.
  • Page 19: Larm

    NoTE: if you select ToLL SAvE, the unit answers after the 3rd ring if there are NEW messages in the answering system, or the unit answers after the 6th ring if there are No new messages. Then, when you access the answering system from another remote location, you may hang up after 5 rings to save long distance charges.
  • Page 20: Nooze

    Snooze from the Alarm On menu: button to scroll to Snooze: Off. 1. Use the . Press the Select (SKL) button to enter the menu. Snooze On/Off shows on the display. button to select from Off, Every 5 minutes, Every 10 minutes, 3.
  • Page 21: Ettings

    Language This menu allows you to change the language of the display and voice prompts on the base. from the Phone Settings menu: button to scroll to Language. 1. Use the . Press the Select (SKL) button to enter the menu. button to scroll to the desired language.
  • Page 22: Ode

    Tone/Pulse from the Phone Settings menu: button to scroll to Tone/Pulse. 1. Use the . Press the Select (SKL) button to enter the menu. button to select Tone or Pulse. The default is Tone. 3. Use the 4. Press the Select (SKL) button to save your selection. You will hear a confirmation tone.
  • Page 23: One V Olume

    ringer Tone You may choose from the 5 preset melodies and 5 dual-tone ringer tones. NoTE: You may download an additional 5 MiDi ring tones with the PC software. from the Sound Settings menu: button to scroll to Ringer Tone. 1.
  • Page 24: Luetooth Etup

    ® luetootH etup This unit supports a maximum of two Bluetooth cell phone devices. To use your Bluetooth cell phone device with the 818 system, you must activate Bluetooth on your device and then pair the device to the base. NoTE: Your Bluetooth cell phone device should be within 2 feet to 10 feet from the base.
  • Page 25: Ase

    3. Use the button to scroll to desired device. 4. Press the Select (SKL) button to select. To edit the name; 1. Use the . Press the Select (SKL) button to confirm, use the number keys to enter the cell phone name (maximum 15 characters).
  • Page 26: Et Larm Ime

    4. Press the Select (SKL) button to enter the submenu, Alarm On/Off shows on the display. button to scroll to On or Off. 5. Use the 6. Press the Select (SKL) button to save your selection. You will hear a confirmation tone.
  • Page 27: Etting Larm Elody

    Set Alarm Melody from the Alarm On menu: button to scroll to Alarm Melody. 1. Use the . Press the Select (SKL) button to enter the menu. 3. Use the button to select desired melody. 4. Press the Select (SKL) button to save your selection. You will hear a confirmation tone.
  • Page 28: C Ode

    5. Use the number keys to enter the time and use to select AM or PM. 6. Press the Store (SKL) button to save the setting. You will hear a confirmation tone. Set Area Code If you enter your local 3-digit area code in the area code menu, your local area code does not display on the Caller ID (CID) list.
  • Page 29: Egistration

    registration from the Phone Setting menu: button to scroll to Registration. 1. Use the . Press the Select (SKL) button to enter the menu. button to scroll to No or Yes. The default is No. 3. Use the 4. Press the Select (SKL) button to save your selection 5.
  • Page 30: Etting

    4. Press the Yes (SKL) button to deregister all handsets. NoTE: Press No (SKr) if you do not want to deregister. 5. De-Registration Successful shows in both the handset and base displays, followed by HANDSET NEEDS REGISTRATION and PLEASE PUT HANDSET IN BASE. 6.
  • Page 31: Inger Olume

    4. Press the Select (SKL) button to save your selection. You will hear a confirmation tone. ringer Tone You may choose from the 5 preset melodies and 5 dual-tone ringer tones. from the Sound Setting menu: button to scroll to Ringer Tone. 1.
  • Page 32: Peration

    ANSWEriNG SYSTEM oPErATioN nswerer There are several ways to activate/deactivate the answerer; press the ANSWERER ON/OFF button on the base, use the “Answerer” menu on the base, or use the “Remote Access” from the handset or another phone (refer to respective sections for more information.
  • Page 33: M Essage P Layback

    essage laybaCk The message counter and the base mailbox button/indicators (PLAY STOP 1/ PLAY STOP / PLAY STOP 3) let you know when you have message(s) or new message(s). To play the messages, press the corresponding mailbox button (PLAY STOP 1/ PLAY STOP / PLAY STOP 3).
  • Page 34: Eaving A Emo

    4. Press the DELETE button or 0 key on the handset to erase a message during playback. NoTE: Erased messages cannot be restored. eaving a This feature allows you to record a memo to store as an incoming message. 1. Press the MEMO button and it will announce “TO RECORD PRESS AND HOLD MAILBOX”.
  • Page 35: Isual Ndicators

    . Enter the security code during the outgoing announcement or after you hear the tone. 3. Follow the voice menu to use the answering system ’s remote functions. emory When answering system memory is full, the system answers after 10 rings, beeps and waits for you to enter the 3-digit security code.
  • Page 36: M Aking A C All

    olume ettings Speakerphone Press the SPEAKER button on the base to activate the speakerphone. Use the VOLUME (5 or 6) buttons to adjust speaker volume on the base to a comfortable level. VOL1 is the minimum speaker volume and VOL8 is the maximum. Handset When the handset is oN (in talk mode), you may adjust the receiver volume by pressing the VOLUME 6 or 5 buttons on the side of the handset.
  • Page 37: A Nswering A C All

    nswering a Check the display to see who is calling. Landline Calls 1. Pick up the handset, and press the TALK or SPKR button on the handset. - or - Press the SPEAKER button on the base. . When finished, press the END/cancel button on the handset or base, or place the handset in the base cradle.
  • Page 38: More

    If both calls are answered from the base or same handset, to switch between the two calls, press Line (SKR) button while landline call is on hold, press Cell (SKR) button while cellular call is on hold”. vailable ptions More During an external landline call, press More (SKL) button to enter the More sub-menu, there are two options available: Hold and Intercom.
  • Page 39: Aking A Andline All Ell All

    NoTE: Check your cell phone instruction manual regarding capabilities before attempting transfer. Making a Landline Call When Talking To Cell Call • During a cellular call, press the Line (SKR) button to put the cellular call on hold, use the number keypad to make a land line call. Making a Cell Call When Talking To Land line Call •...
  • Page 40: Paging From The Base/Group Page

    base, and your original call is put on hold. • To switch between the two calls, press the DELETE/FLASH button. NoTE: Some cellular phones do not support this feature, refer to your cellular devices instruction Manual. umber edial You may redial a number up to 3 digits long. To quickly redial the last number you dialed: 1.
  • Page 41: D O N Ot D Isturb

    To have a private, off-line conversation, use the mute feature. The party on the other end of the line cannot hear you, but you can still hear them. When you are using the phone, press the MUTE button on handset to activate the mute function.
  • Page 42: Ecords

    Provided you subscribe to Call Waiting Caller ID service from your phone company; if you receive an incoming call and you are using the GE multi handset system, a beep indicates the presence of a Call Waiting call on the line. The Call Waiting Caller ID information will be displayed and stored in the history of all handsets in the system.
  • Page 43: Ecords

    Cid r eviewing As calls are received and stored, the display is updated to let you know how many calls have been received. To scroll CID records: 1. Make sure the phone is off (not in talk mode). button. (a tally of All calls and New calls displays.) .
  • Page 44: Ecords Into

    Available formats include: Number of digits Eleven digits long distance code “1 ” +3-digit area code +7-digit telephone number. Ten digits 3-digit area code + 7-digit telephone number. Seven digits 7-digit telephone number. Cid r toring eCords into You may also store CID information in the Phone Book. NoTE: it is important that you format CiD records correctly for dialing out BEforE storing in the Phone Book as you cannot reformat CiD records stored in memory.
  • Page 45: Cid R C

    6. Press the Yes (SKL) button to confirm the deletion. The display shows DELETED. NoTE: Press the No (SKr) button to return to the standby mode or if no action is taken, it will exit automatically after one minute. CALL rECorDS This option allows you to redial the number from a CID records or Dialed Calls.
  • Page 46: Ook

    PHoNE BooK NoTE: At any time you may press the END/cancel button in base or handset to exit and return to standby mode. The base and the cordless handsets have their own separate memory storage areas which are accessible to each other via the Transfer feature You may store up to two hundred entries per base or handset with 0-digit and 15-character names (including spaces).
  • Page 47: Dding Hone Ell All Toring The Ast Nserting A Ause In The All Tored Umber )

    button to select from the desired category; Home, Office, Cell, 10. Use the or Other. 11. Press the Store (SKL) button to save the number. - Add an additional number to record (Up to 4 numbers) • Use the • Press the Select (SKL) button to confirm. •...
  • Page 48: Ook Ecord

    You can press the #PAUSE button to insert a P (pause) when you enter the telephone number when adding a phone book entry. eviewing Hone 1. Make sure your phone is off (not in talk mode). . Press the Menu (SKL) button and use the 3.
  • Page 49: Hen Alking Roup

    button to scroll to Delete Record. 3. Use the 4. Press the Select (SKL) button. DELETE? shows on the display. 5. Press the Yes (SKL) button to confirm the deletion. The display will show DELETED. NoTE: if you don’t want to change or delete the record when the display shows DELETE?, simply press the No (SKr) button, or wait for one minute to exit the review mode automatically.
  • Page 50: Anaging Peed Ialing Ecord

    Changing the Group Name from the GROUPING menu: 1. Press Option (SKL) button and use the . Use the number keys to enter a name (up to 15 characters, including space.) NoTE: if you make a mistake press the DELETE/fLASH button to backspace and erase the wrong character(s).
  • Page 51: Extra Features

    3. Press the Select (SKL) button, DELETE? shows on the display. 4 Press the Yes (SKL) button to confirm the selection. DELETED shows on the display. ransFerring tHe Handset and base 1. Make sure your phone is off (not in talk mode). .
  • Page 52: Ntercom Peration

    2) During the room monitoring, it will emit a beep tone if there are incoming calls. You may press the TALK or SPKr button on the handset or SPEAKEr on the base to answer the call and quit the room monitor mode. 4.
  • Page 53: Ush To

    NoTE: if you receive a telephone call during an intercom call, the intercom call is immediately terminated and both handsets or the base rings. Press the TALK or SPKr button on the handset or the SPEAKEr button on the base to answer the call. usH to This feature allows you to directly talk to another registered handsets or base by pressing the PUSH TO TALK button on either handset or base respectively.
  • Page 54: The Alarm

    3. Use the number keys to enter the year and date desired for the reminder. 4. Press the Next (SKL) button to move to the Set Time menu. 5. Use the number keys to enter the time and use 6. Press the Store (SKL) button to save the setting. 7.
  • Page 55: Eviewing And Diting The Ecord

    Phone Book records, download MIDI ringtones, and manage Calendar and Alarm settings. Refer to the Handset Management Software help file for more information. For software updates please visit http://www.ge.com/phones/ CoNNECTiNG THE BELT CLiP 1. To attach the belt clip, insert the sides of the belt clip into the slots on each side of the handset.
  • Page 56: Changing The Battery

    CoNNECTiNG oPTioNAL HEADSET Each handset can be used with an optional headset for hands free operation. 1. Connect the headset to the headset jack on the side of the handset. The handset receiver and microphone are disabled when the headset is connected.
  • Page 57: Battery Safety Precautions

    BATTErY SAfETY PrECAUTioNS • Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type, toxic materials could be released which can cause injury. • To reduce the risk of fire or personal injury, use only the Nickel-metal Hydride battery listed in the User’s Guide.
  • Page 58: Handset Sound Signals

    iNCoMPLETE DATA Caller information is interrupted during transmission or the phone line is excessively noisy. LiNE iN USE Displays on handset while the line is in use. LoNG DiSTANCE Indicates CID record is from a long distance call. LoW BATTErY Indicates the battery needs to be charged.
  • Page 59: Troubleshooting Guide

    TroUBLESHooTiNG GUiDE Telephone Solutions No dial tone • Check and repeat installation steps: Ensure the base power cord is connected to a working electrical outlet . Ensure the telephone line cord is connected to the base and the wall jack. •...
  • Page 60: Caller Id Solutions

    Unit beeps • Clean charging contacts on cordless handset. • See solutions for “No dial tone”. • Replace the battery. Memory Dialing doesn’t work • Did you program the memory location keys correctly? • Did you follow proper dialing sequence? Unit locks up and there is no communication between the base and cordless handset •...
  • Page 61: Causes Of Poor Reception

    • CHARGE/IN USE indicator on the base fails to illuminate. • Limited range Handset Management Software Solutions Software does not work correctly • Check for software updates at http://www.ge.com/phones/. CAUSES of Poor rECEPTioN • Aluminum siding. • Foil backing on insulation.
  • Page 62: Limited Warranty

    SErviCE If trouble is experienced with this equipment, for repair or warranty information, please contact customer service at 1-800-448-0329. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. This product may be serviced only by the manufacturer or its authorized service agents.
  • Page 63 Thomson inc. 11721 B Alameda Ave. Socorro, Texas 79927 • Pay any charges billed to you by the Exchange Center for service not covered by the warranty. • Insure your shipment for loss or damage. Thomson Inc. accepts no liability in case of damage or loss. •...
  • Page 64: Before You Begin

    iNDEX Accessory Information Adding a Reminder Adding Phone Book Entries Adding the Phone Book Entries In Desired Group Adding the Speed Dialing Number Alarm 19, 5 Answerer Answerer On/Off Answering a Call Answering System Operation Answering System Remote Access Answering System Setup Audible Quick Setup Guide Auto Standby Available Options During a Cell Call...
  • Page 65 iNDEX Important Installation Guidelines Information for DECT Product Inserting a Pause in the Dialing Sequence(of a Stored Number) Installation Installing the Handset Battery Installing the Phone Intercom Intercom Operation Interference Information Introduction Key Tone Landline Calls Language Last Number Redial Leaving a Memo Leaving a Message Licensing...
  • Page 66: Jack

    iNDEX Set Alarm Time Set Area Code Set Cycle Time Set Group Ring Set Snooze Set Time Setting the Voice Prompt Language Snooze Sound Setting Speakerphone Operation Storing CID Records (In CID Memory) Storing CID Records into Phone Book Storing the Last Number Dialed Table of Contents TALK Indicator and SPKR Indicator on the Handset...
  • Page 67: Accessory Information

    ACCESSorY iNforMATioN DESCriPTioN AC power adapter Belt Clip Headset replacement Handset Battery (Ni-MH) To place order, have your Visa, MasterCard, or Discover Card ready and call toll-free 1-800-338-0376. A shipping and handling fee will be charged upon ordering. We are required by law to collect appropriate sales tax for each individual state, country, and locality to which the merchandise is being sent.
  • Page 68 Thomson inc. 101 West 103rd St. Model 818 Indianapolis, IN 4690-110 00018187 (Rev. 0 Dom E/S) © 007 Thomson Inc. 07-3 Trademark(s) ® Registered Printed in China Marca(s) Registrada(s)

This manual is also suitable for:

28128xx528128xx628128xx728128xx428128 series

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