GE 28128 User Manual
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GE 28128 User Manual

Dect6.0 cordless handset with answering system & speakerphone
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Model
28128
Cordless Handset with
Answering System &
Speakerphone User's Guide
Your new GE telephone system is EXPANDABLE up to a total
of
7
handsets (by purchase of optional Model 28101 or
DECT6.0
Need new artwork
for this page
handset with charge cradle)
28103

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Summary of Contents for GE 28128

  • Page 1 DECT6.0 Cordless Handset with Answering System & Speakerphone User’s Guide Need new artwork for this page Your new GE telephone system is EXPANDABLE up to a total handsets (by purchase of optional Model 28101 or 28103 handset with charge cradle)
  • Page 2 Equipment Approval Information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA. 1 Notification to the Local Telephone Company On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment.
  • Page 3 The telephone company may make changes in its communications facilities, equipment, operations or procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these changes are expected to affect the use or performance of your telephone equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service.

  • Page 4: Icensing

    Use of other accessories may not ensure compliance with FCC RF exposure guidelines. Information for DECT Product This 28128 telephone is compliant with the DECT 6.0 standard which operates in the 1.92GHz to 1.93GHz frequency range. CAUTION:...
  • Page 5 Table of Contents ....2 ..........22 quipmEnt pprovAl nformAtion inger ......3 .............22 ntErfErEncE nformAtion (HAc) ....3 .....23 EAring ompAtibility nswEring ystEm pErAtion .............3 ........... 23 icEnsing essage ounter fcc rf r ..3 .......... 24 AdiAtion xposurE tAtEmEnt ailBox nDiCator ........4 ......... 24 AblE of ontEnts eaVing a...
  • Page 6 .. 35 sing With xternal elePhone alls ssigning the oWnloaDeD mage to hone ........35 ...........46 alling eCorD ......47 ......36 Ecording ingEr onEs hree onferenCing ..........36 ....47 ransfer eCorD inger ones ...36 ransferring alls to anDsets eCorD With nCluDeD uDio aBle...

  • Page 7: P Arts C Hecklist

    Introduction CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. IMPORTANT: Because cordless phones operate on electricity, you should have at least one phone in your home that isn’t cordless, in case the power in your home goes out.
  • Page 8 For Model 28128EE2 there will be ONE additional handset, charge cradle, belt clip, battery pack and cover than shown above. Telephone Jack Requirements Wall plate To use this phone, you need an RJ11C type modular telephone jack, which might look like the one pictured here, installed in your Modular home.
  • Page 9 Important Installation Guidelines • Avoid sources of noise and heat, such as motors, fluorescent lighting, microwave ovens, heating appliances and direct sunlight. • Avoid areas of excessive dust, moisture and low temperature. • Avoid other cordless telephones or personal computers. •...
  • Page 10 Handset Layout Voice Mail Indicator EARPIECE CID/5 (CALLER ID/5 button) Display (Soft Key Right) (Soft Key Left) PHONEBOOK/ 3 (button) Sound Quality/4 (button) TALK (button) SPKR (spearker button) END/cancel (button) REDIAL/6 (button) MUTE/answerer (button) DELETE/flash (button) repeat (button) skip (button) play-stop (button) # PAUSE/ringer (button)
  • Page 11 Base Layout REPEAT/4 (button) VOICE MAIL REDIAL (indicator) (Soft Key Left) (button) REVIEW (caller ID button) CHARGE/IN USE (Soft Key Right) (button) (indicator) SOUND QUALITY (button) SKIP/4 (button) PLAY/STOP 1 (button/indicator) PLAY/STOP 3 (button/indicator) PLAY/STOP 2 (button/indicator) ANNOUNCE (button) ANSWERER ON/ OFF (button) VOLUME +/- SPEAKER...
  • Page 12 Installing the Phone Installing the Handset Battery NOTE: You must connect the handset battery before using the cordless handsets. CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. approved model 5-XXXX Nickel-metal Hydride battery (Ni-MH), which is compatible with this unit. 1.
  • Page 13 Base Station 1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and place your cordless telephone on a level surface, such as a desktop or tabletop, or you may mount it on the wall. 2. Plug one end of the telephone line cord into the TEL LINE jack on the bottom of the base and the other end into a modular jack.

  • Page 14: Anguage

    3. Slip the mounting holes (on the back of the base) over the wall plate posts, and slide the unit down into place. (Wall plate not included.) NOTE : If desired, gather the extra telephone line and power adaptor cord and store inside the wall mounting bracket. Answering System Setup This section shows you how to set up your answering system to receive incoming calls.
  • Page 15 Reviewing and Choosing the Announcement Press and release the ANNOUNCE button to review your outgoing announcement. Audible Quick Setup Guide If you need additional assistance; while in standby mode, press the REPEAT button on the base and follow the voice instructions. Programming the Telephone The base and handset menu gives you access to all of the built-in features.
  • Page 16 Security Code You can access the answering system from a tone dialing telephone in another remote location. The security code is required for remote access, and it prevents unauthorized access to your answering system. From the ANSWERER menu: 1. Use the 6 or 5 button to scroll to SECURITY CODE. 2.
  • Page 17 4. Press the Select (SK) button to save your selection. You will hear a confirmation tone. NOTE: If you select TOLL SAVER, the unit answers after the 3rd ring if there are NEW messages in the answering system, OR the unit answers after the 6th ring if there are NO new messages.
  • Page 18 4. Press the Format (SK) button to format the number, then press TALK or SPKR button to dial out the number. 5. Press the Store (SK) button to save the number in phone book, please refer to the phone book section of this manual for detail information. NOTE: You can press END/cancel button to go back to standby mode.
  • Page 19 Snooze This menu allows you to set to snooze the alarm by pressing any key on handset. From the ALARM menu: 1. Use the 6 or 5 button to scroll to SNOOZE: OFF. 2. Press the Select (SK) button to enter the menu. SNOOZE shows on the display. 3.
  • Page 20 Scheduler This feature allows you to set the reminder events by using the calendar. Adding a Reminder From base unit There are two kind of reminders – Voice reminder and Text reminder supported in base. 1. Make sure your phone is OFF (not in talk mode). 2.
  • Page 21 • Press the Select (SK) button to access the setup menu. REMINDER MESSAGE shows on the display. • Use the number keys to enter the text content (up to 100 characters). • Press the Store (SK) button to save the information. SNOOZE shows on the display.
  • Page 22 12. Press the Select (SK) button to access the setup menu. REMINDER MESSAGE shows on the display. 13. Use the number keys to enter the text content (up to 100 characters). 14. Press the Store (SK) button to save the information. SNOOZE shows on the display 15.
  • Page 23 Phone Setting There are seven programmable menus available: Language, Date/Time Setting, Area Code, Tone/Pulse, Handset Name, Deregistration and Default Setting. NOTE: Menu settings on the handset and on the base are separated and will not interfere with each other, which means changing menu settings on the handset affects only the settings on the handset.
  • Page 24 5. Use the number keys to enter the time and use 3 or 4 buttons to select AM or PM. 6. Press the Store (SK) button to save the setting. You will hear a confirmation tone. Area Code If you enter your local 3-digit area code in the area code menu, your local area code does not display on the Caller ID (CID) list.
  • Page 25 3. Use the number keys to enter a name (up to 15 characters). More than one letter is stored in each of the number keys. For example, to enter Bill Smith, press the 2 key twice for the letter B. Press the 4 key 3 times for the letter I. Press the 5 key 3 times for the letter L.

  • Page 26: G Lobal D E -R Egistration

    Global De-Registration If one or more handsets become lost, you should de-register all handsets to ensure proper system operation. Follow the steps below to deregister all handsets at the same time. WARNING: It is not recommended that a handset be deregistered unless absolutely necessary because once a handset is deregistered, that handset’s telephone features cannot be used until the handset is re-registered.

  • Page 27: Ringer Tone.

    2. Press the Menu (SK) button and use the 6 or 5 button to scroll to SOUND SETTING. 3. Press the Select (SK) button to enter the menu. Equalizer This feature lets you to adjust the audio quality. From the SOUND SETTING menu: 1.
  • Page 28 Key Tone This feature allows you to set the key tone volume. From the SOUND SETTING menu: 1. Use the 6 or 5 button to scroll to KEY TONE. 2. Press the Select (SK) button to enter the menu. 3. Use the 6 or 5 button to scroll to the desired key tone volume. The default is ON. 4.
  • Page 29 CONNECT 1. Use the 6 or 5 button to scroll to CONNECT. 2. Press Select (SK) button to enter the menu, the base will enter “Find me” mode, if the base cell phone has been registered, ENTER PIN 0000 AT THE DEVICE shows on the display.
  • Page 30 Answering System Operation Answerer On/Off There are two ways to set the answerer on/off. One is via the handset menu as described in the section “Answerer”, while the other one is this shortcut: • Press the ANSWERER ON/OFF button on the base to turn the answering system on or off.

  • Page 31: Memory Full

    Memory Full When the answering system memory is full, the system answers after 10 rings. You should erase some messages so the answering system may record new messages. Messages Playback The message counter and the base mailbox button/indicators (PLAY STOP 1/ PLAY STOP 2/ PLAY STOP 3) let you know when you have message(s) or new message(s).
  • Page 32 4. The answerer will announce “ALL OLD MESSAGES ERASED MAILBOX X“. To erase a message using the handset 1. Press the Menu (SK) button on the handset 2. Press the 6 or 5 button to select ANSWERER and press Select (SK) button to enter the menu.

  • Page 33: M Essages P Layback

    4. Press 2 (play/stop) followed by the mailbox number to play the message in that mailbox. For example, press 2 and 3 to play the message in mailbox 3. 5. When you finish listening to your messages, press the Back (SK) button. Screening Calls from the Handset Use the handset to screen calls even when you can’t hear the answering system.
  • Page 34 Memory Full When answering system memory is full, the system answers after 10 rings, beeps and waits for you to enter the 3-digit security code. If you don’t enter the security code within 8 seconds, the phone hangs up. You should erase some messages so the answering system can record new messages.
  • Page 35 Making a Call 1. Press the TALK or SPKR button on handset or SPEAKER button on base. Dial the desired number. -OR- Dial the number and then press the TALK or SPKR button on handset or the SPEAKER button on the base. -OR- Press the CID (6 or 5) button to select the desired record, then press the TALK or SPKR button on handset or the SPEAKER button on the base.
  • Page 36 More During an external call (land line/cell call), press More (SK) button to enter more sub-menu, there are five programmable menu: HOLD, UNHOLD LINE, UNHOLD CELL, INTERCOM, CONFERENCE, TRANSFER TO CELL. Hold From MORE menu: 1. Use the 6 or 5 button to scroll to HOLD. 2.
  • Page 37 Transfer to Cell This feature only works when the external call is cell call. Once this option is selected, the active cell call will transfer back to the cell phone, the handset or base in use will return to standby mode. Making Land line Call When Talking To Cell Call •...

  • Page 38: Uto Tandby

    Receiving Cell Call When Talking To Land line Call During a land line call, if you receive an incoming cell call. 1. Press Cell (SK) button to answer the incoming cell call and the land line call will be on hold. 2.
  • Page 39 Flash/Call Waiting If you subscribe to the combined Call Waiting Caller ID service from your local telephone company, you will receive Caller ID information (if available) on Call Waiting calls. During a phone call, you will hear a beep to indicate another call is waiting on the line and Caller ID information for the waiting call shows on the handset display.
  • Page 40 Page The page feature helps you locate a misplaced handset. To send and receive pages, all handsets must be registered. If your handset is not registered, follow the instructions in the Registration section of this manual. Paging from the Base/Group Page Use the base-only to page all registered handsets at the same time.

  • Page 41: Do Not Disturb (Dnd)

    Mute To have a private, off-line conversation, use the mute feature. The party on the other end of the line cannot hear you, but you can still hear them. When you are using the phone, press the MUTE button on handset to activate the mute function.

  • Page 42: Andset

    Room Monitor (This is only applicable when 2 or more handsets are registered to the same base unit. IMPORTANT NOTE: The following procedures can ONLY be done with Model 28101 and 28103 handsets. 1. Make sure your handset and the handset to be monitored are NOT in talk mode. 2.

  • Page 43: Page.

    3. Press the Select (SK) button to enter the menu. 4. Use the 6 or 5 button to scroll to INTERCOM, and press the Select (SK) button to enter the menu. 5. A list of registered handsets shows on the display. Use the 6 or 5 button to scroll to the desired handset you want to page.
  • Page 44 Using Intercom with External Telephone Calls During a telephone call, you may use the intercom/paging function to page another handset or the base and have an off line, private (two-way) intercom conversation. You may also have a three-way conversation between the external caller and the handsets or the base, or you may transfer the external telephone call to another handset.
  • Page 45 2. List of registered handsets and base shows on the display. Use the 6 or 5 button to scroll to the desired handset you want to intercom with. 3. Press the Select (SK) button to page. LINE ON HOLD shows on the display. 4.

  • Page 46: Call Waiting Caller Id

    Provided you subscribe to Call Waiting Caller ID service from your phone company; if you receive an incoming call and you are using the GE multi handset system, a beep indicates the presence of a Call Waiting call on the line. The Call Waiting Caller ID...
  • Page 47 • When you hear the call waiting beep in the handset receiver, press the DELETE/ FLASH button to put the current call on hold and answer the incoming call. Press DELETE/FLASH again to return to the original call. CID Error Codes Various Caller ID error messages may appear on the display.
  • Page 48 Formatting a CID Number Before Dialing NOTE: Depending on (a) how the incoming caller’s phone number is formatted when it is received, and (b) whether or not you previously pre-programmed your local area code into the PHONE SETTING menu, you may need to adjust the format of the incoming caller’s stored phone number before calling back the record.

  • Page 49: Deleting A Cid Record

    5. The CID numbers show on the display. You may now change the number, if desired. 6. Press Store (SK) button to save the number. 7. Follow steps XX-XX in "Adding Phone Book Entries" to save the record. NOTE: If the selected CID record contains any information that is non-numeric, the unit will not allow this record to transfer to the phone book.

  • Page 50: H Andsets

    Phone Book IMPORTANT NOTE: The following procedures can ONLY be done with Model 28011 and 28041 handsets. The cordless handset(s) have their own separate memory storage areas which are not accessible to each other. You may store up to two hundreds telephone numbers with 20-digit and 15-character names (including spaces).

  • Page 51: Phone Book

    11. Press the Store (SK) button to save the name. - Add Number (Up to 4 numbers) • Use the 6 or 6 button to scroll to ADD NUMBER. • Use number keys to enter the telephone number (up to 20 digits, including pauses).

  • Page 52: Ecords

    Reviewing Phone Book Records 1. Make sure your phone is OFF (not in talk mode). 2. Press the Menu (SK) button and use the 6 or 5 button to scroll to PHONE BOOK. 3. Press the Select (SK) button to enter the phone book. NOTE: You may press the PHONEBOOK button to shortcut to the phone book, too.

  • Page 53: Ecord

    Deleting a Phone Book Record 1. When reviewing the phone book records list, use the the 6 or 5 button or the number keys to scroll to the desired record. 2. Press Option (SK) button to access the option menu. 3.
  • Page 54 Set Group Ring From the GROUPING menu: 1. Press Option (SK) button and use the 6 or 5 button to scroll to Set Group Ring. 2. Use the 6 or 5 button to scroll to desired ring tone. 3. Press Select (SK) button to confirm the selection. Changing the Group Name From the GROUPING menu: 1.

  • Page 55: Book Record

    6. Press the Option (SK) button to access the option menu. 7. Use the 6 or 5 button to scroll to EDIT NUMBER. 8. Press Select (SK) button. Phone book records show on display. 9. Use the 6 or 5 button to scroll to desired record. 10.

  • Page 56: H Eadset

    Belt Clip and Optional Headset Connecting the Belt Clip 1. To attach the belt clip, insert the sides of the belt clip into the slots on each side of the handset. 2. Snap the ends of the belt clip into place. Connecting an Optional Headset to the Handset Each handset can be used with an optional headset for hands free operation.
  • Page 57 Battery Safety Precautions • Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type, toxic materials could be released which can cause injury. • To reduce the risk of fire or personal injury, use only the Nickel-metal Hydride battery listed in the User’s Guide.
  • Page 58 ENTER NUMBER Prompt telling you to enter a telephone number in one of the 50 memory locations. HANDSET NAME Prompt telling you to enter the user name for the registered handset. HANDSET NEEDS Indicates you must register a non-registered handset prior to REGISTRATION use.
  • Page 59 Answering System Display Messages The following messages show the status of the answering system or help you set up and use the system. 0-59 Indicates the total number of messages. CL (blinking) The voice time/day stamp needs to be set. Answering system is turned off.
  • Page 60 • Ensure the battery pack is installed correctly. • The handset should beep when you press the TALK button and the charge indicator on the base should be lit when the handset rests in the cradle. If not, the battery may need to be charged. •...
  • Page 61 Handset displays SEARCHING or OUT OF RANGE and cannot link up with the base when the TALK button is pressed. • Handset may be out of range of the base. Move closer to the base. • Make sure the power adaptor is properly installed. •...
  • Page 62 Battery Solutions If you experience any of the following problems, even after fully recharging the battery, you may need to replace the battery pack: • Short talk time • Poor sound quality • CHARGE/IN USE indicator on the base fails to illuminate. •...
  • Page 63 Service If trouble is experienced with this equipment, for repair or warranty information, please contact customer service at 1-800-448-0329. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
  • Page 64 Index Connecting the Belt Clip Accessory Information Adding Phone Book Entries Default Setting Advanced Intercom Features Deleting a CID Record Answering a Call Deleting a Phone Book Record Answering System Display Messages Deleting All CID Records Answering System Operation Deregistration Answering System Remote Access Dialing a CID Number Answering System Setup...
  • Page 65 Installing the Phone Recording the Outgoing Announcement Intercom Operation Registration Interference Information Remote Access from Cordless Handset Remote Access Security Code Introduction Reviewing & Choosing the Announcement 15 Reviewing CID Records Key Tone Reviewing Phone Book Records Ring to Answer Language Ringer Tone Last Number Redial...
  • Page 66 Limited Warranty What your warranty covers: • Defects in materials or workmanship. For how long after your purchase: • One year, from date of purchase. (The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.) What we will do: •...
  • Page 67 Product Registration: • Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you should it ever be necessary. The return of the card is not required for warranty coverage. Limitation of Warranty: •...
  • Page 68 Thomson Inc. 10330 North Meridian St. Model 28128 Indianapolis, IN 46290-1024 00018187 (Rev. 0 Dom E/S) © 2006 Thomson Inc. 06-50 Trademark(s) ® Registered Printed in China Marca(s) Registrada(s)

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