GE 28320 User Manual
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Model 28320
InfoLink Phone
User's Guide
for use as a telephone
and to receive information from internet

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Summary of Contents for GE 28320

  • Page 1 Model 28320 InfoLink Phone User’s Guide for use as a telephone and to receive information from internet...
  • Page 2: I Nformation

    Important Instructions & Information Important Information NOTICE: This product meets the applicable Industry Canada technical specifications. Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) This device must accept any interference, including interference that may cause undesired operation of the device.
  • Page 3: Icensing

    Important Instructions & Information Telephone Network Information Should your equipment cause trouble on your line which may harm the telephone network, the telephone company, where practicable, may notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately.
  • Page 4: Table Of Contents

    Table of Contents ......2 ..........21 mportant nformatIon ounds .......2 ........21 nterference nformatIon aRpiECE olumE ...2 .............21 elephone etwork nformatIon iNgToNE ren n .........3 ..........22 umber olumE ......3 ............22 earIng ompatIbIlIty ..........3 ........22 IcensIng ettIngs fcc rf r ip a ........22 adIatIon xposure ddRESS...
  • Page 5 Table of Contents Id (cId) ........32 ......43 aller hangIng the attery ....43 Cid ........33 attery afety recautIons aiTiNg ......44 ustomIzIng your creen roubleshootIng uIde ......34 .......44 ervIces ElEpHoNE oluTioNS ..34 id S .......45 CCESSiNg THE oNfiguRaTioN allER oluTioNS ......35 ........46 aNdSET aNagEmENT aTTERy...
  • Page 6: Ethernet C

    Introduction This User Guide provides you with all the information you need to get the most from your phone. You must first set up your phone before you can use it. CAUTION: When using This doesn’t take long and is easy to do. Just follow the telephone equipment, simple instructions on the next few pages.
  • Page 7: G Uidelines

    Installation Important Installation Guidelines INSTALLATION NOTE: This product operates at • Avoid sources of noise and heat, such as motors, a frequency of 1.9GHz. to provide communication fluorescent lighting, microwave ovens, heating with minimal interference appliances and direct sunlight. from other electronic •...
  • Page 8: B Attery

    Installation Your unit is provided with three power adaptors; 2 for handset charger cradles and 1 base power. The connectors are different sizes, only the larger power CAUTION: To reduce the adaptor is for the base unit. risk of fire or personal Installing the Handset Battery injury, use only the Thomson Inc.
  • Page 9: Ethernet Connection

    Installation Base Set-Up The base needs a direct access connection to the internet, and the IP address of the base must be CAUTION: To reduce risk of personal injury, fire, or provided by a DHCP server. damage use only the -22 power adaptor listed in the user’s guide.
  • Page 10: Power Supply Connection

    Installation Power Supply Connection 1. Connect the power adaptor provided with your unit to the base. 2. Connect the adaptor to an electrical wall outlet. 3. When power is applied to the base, the unit goes through a one minute initialization process in the following sequence: a) the blue DECT indicator is on (solid);...
  • Page 11: Getting To Know Your Phone

    Getting to Know Your Phone Base Layout ETHERNET POWER (indicator) (indicator) PAGE DECT (button) (indicator) ETHERNET Indicator (blue) When flashing, indicates network error with last RSS update. When solid, indicates properly working ethernet connection. When off, indicates no ethernet connection. DECT Indicator (blue) When flashing, indicates base is in handset registration mode.
  • Page 12: Isplay

    Getting to Know Your Phone Handset Layout Display Navigational (button) Right soft Left soft (button) (button) Alert Indicator Headset Call/ jack Speakerphone (button) (button) FLASH (button) INT/a/A (button) Caller ID (button) pause/#/lock (button) (button) microphone...
  • Page 13 Getting to Know Your Phone Left soft button Selects the current menu item or confirms a setting, depending on the current screen. Right soft button “Back” button returns to the previous screen. Navigational/Volume button Press the up, down, left, or right arrows to navigate while in a menu or the RSS content screen.
  • Page 14: Idle Mode Display

    Getting to Know Your Phone Idle Mode Display The idle mode display of your phone provides various status indicators and access to the menu-based interface. The illustration below shows the screen and its elements. Current Time Range Indicator Battery Status Handset Identity Action Action...
  • Page 15: Programming Your Phone

    Programming Your Phone Navigating The Menu Your phone has an easy to use menu system. Each menu leads to a list of options. When the handset is in idle mode, press to open the main menu. Press to navigate to the menu options you want. Press to select further options or confirm the setting displayed, or if a new call was received it takes you to the Caller ID records.
  • Page 16: Andset Ame

    Programming Your Phone Handset Settings There are eight programmable menus available: NOTE: If you cannot read NOTE: If you cannot read Handset Name, Language, Menu Color, Wallpaper, the display language, refer the display language, refer Contrast, Auto Talk, Area Codes (Regional & Local), and to: Handset Settings>...
  • Page 17: Enu C Olor

    Programming Your Phone Menu Color From the Handset menu; to scroll to Menu Color. 1. Use 2. Press to enter the menu. 3. Use to scroll to the desired color. The default is Blue. 4. Press to save your selection. Background Picture From the Handset menu;...
  • Page 18 Programming Your Phone Auto Talk Auto Talk Auto Talk If Auto Talk is set to On If Auto Talk is set to On From the Handset menu; the handset automatically the handset automatically to scroll to Auto Talk. 1. Use answers the incoming call answers the incoming call when the handset is ringing...
  • Page 19: Picture 4

    Programming Your Phone Default Settings From the Handset menu; to scroll to Default Settings. 1. Use 2. Press to enter the menu. 3. Press to confirm. List of Default Settings: Handset Earpiece Handset 6 Bars Name Volume Language Internal English Melody Ringtone Menu Color...
  • Page 20: Copy All Names

    Programming Your Phone Contacts To Access Contacts via the Menu; 1. Make sure your phone is OFF (not in talk mode). , navigate to the Contacts menu, press 2. Press to enter. Find Entry From the Contacts menu; to scroll to Find Entry. 1.
  • Page 21: Sounds

    Programming Your Phone Phonebook Status From the Contacts menu; to scroll to Phonebook Status. 1. Use 2. Press to enter the menu. 3. Total entries and Free entries is displayed. Sounds Set your preferences for each handset. To Access Sounds via the Menu; 1.
  • Page 22: Ring Volume

    Programming Your Phone Ring Volume Ring Volume Information Ring Volume Information From the Sounds menu; There are six handset ringer There are six handset ringer volume levels including ‘off’. volume levels including ‘off’. to scroll to Ring Volume. 1. Use If you select ringer off, an If you select ringer off, an 2.
  • Page 23: Time Settings

    Programming Your Phone Time Settings To Access Time Settings via the Menu; 1. Make sure your phone is OFF (not in talk mode). NOTE: If you subscribe to NOTE: If you subscribe to , navigate to the Time Settings menu, 2.
  • Page 24: Larm

    Programming Your Phone Alarm When the alarm is activated, When the alarm is activated, an icon is displayed on the an icon is displayed on the From the Time Settings menu; main screen. main screen. to scroll to Alarm. 1. Use 2.
  • Page 25: Channel Set Up

    Programming Your Phone Channel Set Up Selecting your preferred channels. From the RSS menu; NOTE: Only one handset NOTE: Only one handset to scroll to Channel set up. 1. Use can add new RSS feeds can add new RSS feeds at a time.
  • Page 26: B Utton N Avigation

    Operating Your Phone Help Assistance with your feed set up and navigation buttons. To Access Help via the Menu; 1. Make sure your phone is OFF (not in talk mode). , navigate to the Help menu, press 2. Press enter. Feed Set Up From the Help menu;...
  • Page 27: Call Lists

    Operating Your Phone Call Lists Received Calls Received Calls Shows details for calls which Shows details for calls which This menu allows you to view and manage the Call were answered or missed. A were answered or missed. A Lists. You may select a caller from one of the lists to missed call is identified with missed call is identified with either call back, delete the number, or add to your...
  • Page 28: Call Timer

    Operating Your Phone Call Timer NOTE: If you make a mistake, NOTE: If you make a mistake, while entering the number, while entering the number, The display shows the duration of the current call. press press to delete the last to delete the last After you hang up, the total duration displays briefly.
  • Page 29: The S Peakerphone

    Operating Your Phone Speakerphone Speakerphone lets you talk to your caller without holding the handset to your ear. It also enables other people in the room to listen to both sides of your conversation. Making a Call with the Speakerphone 1.
  • Page 30: Aging

    Operating Your Phone Paging You can use the button on the base to page all registered handsets to locate a missing handset. 1. Press the PAGE button on the base. All registered handsets will ring. The display shows Paging. 2. Press PAGE again, or press any button on a handset, to cancel the page.
  • Page 31: Advanced Intercom Features

    Operating Your Phone Advanced Intercom Features Using Intercom with External Phone Calls During a telephone call, you may use the intercom function to; place the call on hold and page another handset to have an off line private (two-way) intercom conversation, have a conference call (three-way conversation) between the external caller and the handsets, or transfer the external telephone call to...
  • Page 32: Call

    Telephone Company Calling Features Caller ID (CID) IMPORTANT: In order to use IMPORTANT: In order to use this phone’s Caller ID features, this phone’s Caller ID features, This unit receives and displays information transmitted you must subscribe to either you must subscribe to either by your local phone company.
  • Page 33: Call Waiting Cid

    Provided you subscribe to Call Waiting CID service from your phone company; if you receive an incoming call and you are using a GE multi-handset system, a beep indicates the presence of a Call Waiting call on Caller Information Display Caller Information Display the line.
  • Page 34 RSS Customization Customizing your On Screen RSS NOTICE: Thomson Inc. NOTICE: Thomson Inc. InfoLink Services does not warrant that the does not warrant that the content of any website content of any website The following configuration pages provide a portal or RSS feed transmitting or RSS feed transmitting that enables you to personalize your InfoLink product.
  • Page 35: Handset Management

    RSS Customization Handset Management 1. This screen provides you the option to configure each individual handset with six channels. 2. You can view one handset at a time or multiple handsets (show All Handsets). 3. Channels available to view are made active by clicking On.
  • Page 36: Edit Rs Feed

    RSS Customization Edit RSS Feed 1. Click edit to open. Select RSS Feeds From a List. 2. Step through each of the drop down lists as it is displayed to configure your personal feeds. 3. Once you have made all of your changes, simply click on the Update Handset button at the bottom of the page to update your preferences.
  • Page 37: S Ervice

    Information Service www.feedburner.com or any www.feedburner.com or any The InfoLink GE web page enables you to personalize RSS logo on your favorite web RSS logo on your favorite web your RSS Feed InfoLink Services.
  • Page 38: Information Categories

    RSS Customization Information Categories Your base is preconfigured with the RSS Feed categories listed below. Each handset can be configured with any combination of feeds by entering the RSS Menu and stepping through the Channel SetUp section. • HAMweather • Government NOAA Weather •...
  • Page 39: Handset Registration

    Handset Registration Accessory Handset (Purchased Auto-registration; Auto-registration; Handsets packed with Handsets packed with Separately) the base unit are pre- the base unit are pre- registered and ready to use registered and ready to use For accessory handsets (without Base unit), an right out-of-the-box.
  • Page 40 Handset Registration De-Registration To de-register a handset from a base unit, you must use another handset registered on the same base and the instructions below: On the other handset: 1. Make sure your phone is OFF (not in talk mode). , navigate to the Registration menu, press 2.
  • Page 41: Global De-Registration

    Handset Registration Global De-Registration To de-register all handsets from a base unit; 1. Press and hold PAGE button on base unit until the DECT indicator starts to flash. 2. Keep the button pressed until the DECT indicator stops flashing. 3. The base will deregister the handsets one at a time. WARNING: It is not recommended that a handset be de-registered unless absolutely necessary because once a handset is de-...
  • Page 42: Firmware Update

    Firmware Update Firmware Updates Your phone has the capability to receive Handset and Base firmware upgrades. NOTE: It will take several NOTE: It will take several 1. When new firmware is available, the handsets will minutes to install new minutes to install new display a New Firmware Available screen, which will software.
  • Page 43: Changing The Battery

    Other Information Changing the Battery CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. approved model GP AAAHC 1.2V 0mAh, rechargeable Nickel-metal Hydride AAA batteries, which are compatible with this unit. 1. Make sure handset is OFF (not in TALK mode) before you replace battery. 2.
  • Page 44: Other Information

    Other Information Troubleshooting Guide Telephone Solutions No dial tone • Check and repeat installation steps: Ensure the base power cord is connected to a working electrical outlet . Ensure the telephone line cord is connected to the base and the wall jack. •...
  • Page 45: Caller Id Solutions

    Other Information Unit beeps • Clean charging contacts on cordless handset. • See solutions for No dial tone. • Replace the battery. Memory Dialing doesn’t work • Did you program correctly? • Did you follow proper dialing sequence? Handset displays SEARCHING or NOT REGISTERED and cannot link up with the base when the TALK/CALL BACK button is pressed.
  • Page 46: Battery Solutions

    Other Information Caller ID Error Message • The unit displays this message if it detects anything other than valid Caller ID information during the silent period after the first ring. No Caller ID • In order to receive Caller ID information, you must subscribe to the standard name/ number Caller ID service from your local telephone company.
  • Page 47: Care

    Other Information General Product Care To keep your unit working and looking good, follow these guidelines: • Avoid dropping the handset, as well as other rough treatment to the phone. • Wipe the base station with a damp cloth or an antistatic wipe. Never use a dry cloth as this can cause static discharge.
  • Page 48: Warranty Information

    Warranty Information Warranty Thomson Multimedia Ltd., warrants to the purchaser or gift recipient that if any manufacturing defect becomes apparent in this product within 1 year from the original date of purchase, it will be replaced free of charge, including return transportation.
  • Page 49: Accessory Information

    Accessory Information Accessory Information DESCRIPTION MODEL NO. DC Power Adaptor (Main Base Unit) -22 DC Power Adaptor (Handset Charge Cradle) -21 Belt Clip -23 Charge Cradle only -2 Wired Headset -213 To order, call the nearest distributor for your area; Ontario: (0) 2-81 Manitoba: (20) 83-2088 British Columbia: (0) 38-8001 Quebec: (1) 32-01...
  • Page 50 Index Accessing the Configuration Page Default Settings Accessory Handset De-Registration Accessory Information Digital Security System Add Entry Display Contrast Advanced Intercom Features Alarm Earpiece Volume Answering a Call with the Speakerphone Edit RSS Feed Answering Calls End Call Area Codes ETHERNET Connection Auto Talk FCC RF Radiation Exposure...
  • Page 51 Index Receiving an Intercom Call Information for DECT Product Receiving Call Waiting Calls Installation REN Number Installing the Handset Battery Intercom Operation Reset RSS to Default Ring Volume Interference Information Ringtone Introduction RSS Customization RSS Settings Key Beep Keypad Lock Set Date &...
  • Page 52 Visit the GE website at: www.GE.com/phones Thomson Multimedia Ltd. 30 Eglinton Ave W., Suite 304 Mississauga, ON Canada L5R 3E7 Model 28320 © 2008 Thomson Multimedia Ltd. 00018938 (Rev. 2 Can E/F) Trademark(s) ® Registered 08-12 Printed in China Marque(s) ® déposée(s)

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